Digital transformation is what most companies do, but only a few report that they have successfully achieved their aspiration. Why? Because digital transformation starts with people and organization, not with technology. Adapting the organization to be future-ready is the foundation of lasting competitive advantage. Drawing from her experience leading large-scale change management initiatives, special guest Eliza Simeonova, Quality Supply Chain Operations Officer with Haleon, joins Supply Chain Now hosts Scott Luton and Jake Barr, along with OMP Chief Commercial & Markets Officer, Philip Vervloesem, to discuss how smart talent, capability, and organizational choices create real value and how people strategy is adapted to match business goals. This session shares proven approaches for upskilling talent and building teams that confidently leverage AI and digital tools, turning challenging transformations into measurable business results throughout the supply chain. What You’ll Walk Away With: Inspiration to see why the supply chain of the future depends on bold, adaptive leaders—not just faster systems. A new perspective on why waiting for the “perfect” structure or rollout could be holding you back. Insight into how human-centered approaches—investing in people, planning, and end-to-end optimization—deliver the sharpest competitive edge.

The past two years have served as stark reminders that supply chain disruptions are no longer rare occurrences but rather a new standard. In this evolving landscape, organizations that proactively address and mitigate the impact of such disruptions are the ones that truly embody resilience and sustainability. When it comes to successful digital transformation, several essential components are imperative for building a resilient and sustainable supply chain. These include flexibility, agility, and visibility—qualities that organizations of all sizes must possess. However, another crucial aspect should not be overlooked: the ability to effectively handle and manage exceptions within the operational processes. This webinar will show how to manage exceptions in supply chain to minimize the impacts to the OEM in terms of costs, Co2,… Key Takeaways: – Learn from industry leaders in the supply chain & manufacturing space – Learn how ServiceNow is helping to organizations with their challenges – Learn how solve today’s supply chain problems with new solutions – Take action to solve your supply chain disruptions