The past two years have served as stark reminders that supply chain disruptions are no longer rare occurrences but rather a new standard. In this evolving landscape, organizations that proactively address and mitigate the impact of such disruptions are the ones that truly embody resilience and sustainability. When it comes to successful digital transformation, several essential components are imperative for building a resilient and sustainable supply chain. These include flexibility, agility, and visibility—qualities that organizations of all sizes must possess. However, another crucial aspect should not be overlooked: the ability to effectively handle and manage exceptions within the operational processes. This webinar will show how to manage exceptions in supply chain to minimize the impacts to the OEM in terms of costs, Co2,… Key Takeaways: – Learn from industry leaders in the supply chain & manufacturing space – Learn how ServiceNow is helping to organizations with their challenges – Learn how solve today’s supply chain problems with new solutions – Take action to solve your supply chain disruptions

Headquartered in Italy, Dr. Schär leads the market in gluten-free foods, offering a wide range of products for special dietary needs. With over 1,750 employees globally, the company operates 18 sites in 12 countries, boasting 12 production plants and 26 distribution warehouses, delivering to over 100 countries worldwide. During the Covid Crisis, Dr. Schär faced considerable demand and supply variability. The supply chain team at Dr. Schär was able to thrive in the midst of this uncertainty thanks in part to the digital supply chain transformation that had just been completed. With all the supply chain planning activities digitized with ToolsGroup, and with the help of the advanced machine learning and probabilistic capabilities within the platform, the team was able successfully plan sales forecasts, fulfillment, and replenishment for every SKU at every location, along with rough and finite capacity planning. With the redesign of the Supply Chain Planning process Dr. Schaer was able to increase order fill rates by 1.5%, improve forecast accuracy by 3%, and enhance freshness upon shipment by 1.8%. Despite a larger product mix, heightened variability, and increased volumes, Dr. Schär has managed to optimize their inventory performance. The webinar will explain the digital supply chain transformation…