Think you’ve got visibility? Think again. Every year, an estimated 8 billion packages in the U.S. move “blind” — in transit, but not being tracked accurately or in real time. No alerts. No updates. Just guesswork. Before you know it, customers are upset, WISMO tickets are out of control — and your revenue is circling the drain. In this no-fluff session, we’ll uncover four critical visibility fails that quietly wreck shipping performance and erode customer trust during peak. And more importantly, we’ll show you exactly how to fix them fast using tools you already have.   You’ll walk away knowing how to: Detect and fix phantom shipments stuck in pre-transit limbo Set up real-time exception alerts before customers start complaining Eliminate tracking silos with one source of truth across carriers Use webhook-powered automation to reduce WISMO tickets and protect your margins

Great leaders know the truth: there is no finish line in leadership – – only new challenges, the next inflection point, and the next opportunity to align living & breathing strategy with consistent execution. In this dynamic session, Scott Luton of Supply Chain Now sits down with Billy Ray Taylor, CEO of LinkedXL and author of The Winning Link, and Regine Honoré Villain, Founder of REHVÉAL™, to explore what it really takes to build organizations that deliver sustained, high-performance results, by focusing on optimizing business leaders’ abilities to craft effective strategies while fueling reliable execution. Billy Ray Taylor brings deep expertise in connecting strategy to execution through disciplined operating systems. Drawing on a long-established, successful track record in demanding industries & transformational turnaround situations, Billy will share how organizations can create clarity, accountability, and alignment across people, processes, and assets to drive measurable outcomes. Industry hall-of-famer Régine Honoré Villain offers a powerful perspective shaped by decades operating in complex, high-stakes environments. From healthcare systems to global advisory work, she focuses on governance, operational leverage, and translating bold ideas into durable performance. Her insights highlight the importance of leadership conviction, structural alignment, and designing systems that can scale through complexity. Together,…