Global supply chains are at an inflection point as geopolitical uncertainty collides with rapid AI advancement and rising performance expectations. Leaders must decide when to invest, where to modernize, and how to stay ahead. In this episode of Supply Chain Now, Scott Luton is joined by Mike Griswold, Vice President Analyst at Gartner, to reflect on insights from Manifest 2026 and the evolving role of supply chain leadership. Together, they explore practical AI adoption, the growing importance of augmentation over automation, and how supply chains are stepping into more strategic, decision-shaping roles. Scott and Mike discuss the shift from AI experimentation to real-world use cases that solve specific business problems. They emphasize the importance of integrating technology with strong processes, particularly in Sales and Operations Planning, and maintaining clarity between planning and execution. The conversation concludes with perspectives on investment timing, competitive advantage, and how leaders can confidently navigate uncertainty while building stronger, more resilient supply chains.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mike Griswold Learn more about Gartner…

Returns are no longer just a headache, they’re a strategic opportunity. As the circular economy gains momentum, reverse logistics is quickly becoming one of the most important levers in modern supply chains. In this episode of Supply Chain Now, Scott W. Luton and Deborah Dull are joined by Scot Case, Vice President of Sustainability at the National Retail Federation (NRF), and Tony Sciarrotta, Senior Director of Reverse Logistics and Circularity at NRF, to share key insights from the NRF Rev event and discuss why reverse logistics deserves a seat at the strategy table. The conversation explores how resale, repair, and recycling are moving into the mainstream, and why returns should no longer be treated as a cost center. From the surge in e-commerce returns to increasing legislative pressure through extended producer responsibility, the group breaks down how these forces are changing retail and supply chain operations. Deborah adds perspective on how technology improves visibility and accountability across the returns process. Together, the guests outline practical ways companies can turn reverse logistics into a competitive advantage while improving customer experience and advancing sustainability goals.   This episode is hosted by Scott Luton and Deborah Dull, and produced by Trisha Cordes, Joshua…