“You’re supposed to be this hot shot engineer [right out of college] and people are looking to you for answers. And what I learned was that, before I went to Mexico, I was working in factories where people had, they were at 45 years in and still working. And so I had to learn respect that the people who have worked there all this time are truly experts.”

-Crystal Davis

In this episode of Supply Chain Now, host Scott W. Luton chats with leadership dynamo Crystal Davis, the CEO and founder of The Lean Coach, Inc (TLC). Born and raised in Jackson, Mississippi, Crystal shares intriguing perspective on her journey: from graduating with an Industrial Engineering degree from Mississippi State to working with a wide variety of companies across sectors to develop cultures that win. Learn who advised Crystal to “read books & save money”, to treat people right, and the legendary figures that taught her the core essence of Lean. Crystal will share what one critical thing she sees companies doing to drive successful Continuous Improvement initiatives. And she’ll also share regular mistakes that leaders make when trying to drive change.