Customer expectations for service are at an all-time high, demanding speed, precision, and first-time resolution. At the same time, equipment complexity is rising, margins are squeezed, and resources are stretched. This webinar will explore how leading companies are using AI, predictive technologies, and equipment health monitoring to more accurately predict service demand, prescribe resolution, guide work execution and orchestrate supply chain, billing, and finance processes for both traditional and outcome-based service models where SLA’s, customer satisfaction and profitability are directly tied to asset performance, uptime and usage. Discover how to harness your data to deliver service precision, unlock new revenue streams and drive profitable growth. Webinar Key Takeaways: -The market is shifting from fixing what’s broken to proactively ensuring assets and services deliver promised value. -Predictive technologies & AI in Field Service are fundamental to improve performance, reduce the cost to serve, and respond to increasing customer demands -Eliminating data and process silos elevates performance, unlocks new business models, and enables end-to-end process orchestration across the service lifecycle with AI.

The symbiotic relationship between people and technology is advancing the vision for a unified supply chain and pushing the limits of innovation and progress to new heights. Dirk Beveridge knows this better than anyone. As the Executive Producer of the We Supply America Tour, which just wrapped filming on season 4, he spent the last several months on the road traveling across the United States to meet and learn from the purpose-driven visionaries leading distribution businesses. Join Dirk and Mark Gilham, VP of Rebate Strategy at Enable, along with Supply Chain Now host Scott Luton, as they discuss how supply chain relationships are evolving through tighter collaboration and the integration of the right technologies for the right jobs. Learn new strategies to mitigate supply chain turbulence and ensure you’re on the right trajectory to meet your 2024 business objectives.