Customer expectations for service are at an all-time high, demanding speed, precision, and first-time resolution. At the same time, equipment complexity is rising, margins are squeezed, and resources are stretched. This webinar will explore how leading companies are using AI, predictive technologies, and equipment health monitoring to more accurately predict service demand, prescribe resolution, guide work execution and orchestrate supply chain, billing, and finance processes for both traditional and outcome-based service models where SLA’s, customer satisfaction and profitability are directly tied to asset performance, uptime and usage. Discover how to harness your data to deliver service precision, unlock new revenue streams and drive profitable growth. Webinar Key Takeaways: -The market is shifting from fixing what’s broken to proactively ensuring assets and services deliver promised value. -Predictive technologies & AI in Field Service are fundamental to improve performance, reduce the cost to serve, and respond to increasing customer demands -Eliminating data and process silos elevates performance, unlocks new business models, and enables end-to-end process orchestration across the service lifecycle with AI.

Stories of supply chain disruption have dominated the headlines and confirmed that modern supply chains must be built on a more resilient foundation. At the same time, we’re in an age of rapid digital transformation and businesses are all racing to modernize systems to deliver that just-on-time service customers have come to expect. As a result, data accessibility and visibility of supply chain processes have become critical. However, many businesses remain stuck in a maze of outdated legacy systems and siloed information. As we move from a linear supply chain model to a more dynamic, digital, and collaborative model, shouldn’t your data framework act in the same way? Peak season amplifies existing fulfillment challenges, and introduces new ones. E-commerce companies need the flexibility to scale up quickly to meet increased demand. Join John Evans and Will Allen with 6 River Systems and Scott Luton and Greg White with Supply Chain Now to learn how you can: – Empower your labor force and increase their productivity – Manage seasonal spikes in demand – Improve customer satisfaction and retention Plus, learn how Crocs successfully tackled a surge in demand by popping up a warehouse just in time for peak.