As the repercussions of COVID are still echoing through supply chains around the world, how can businesses adapt to the new reality of constant uncertainty? Optimas Solutions, a major parts distributor and manufacturer, has seen both supply and demand reliability turned upside down. In this session, we’ll have a candid discussion with Optimas’ President of Americas, Daniel Harms and ToolsGroup’s General Manager, Americas, David Barton, about how Optimas maintains service to customers amid protracted supply constraints. You’ll hear practical advice for how manufacturers and distributors can actually plan for uncertainty and lean on technology to keep performance high despite staffing challenges.

Labor management is a good start to understanding operational performance, but productivity metrics alone are inadequate to drive efficiencies and business results at scale. Learn how Ferguson has superpowered their labor management practices with Operations Financial Management (OpsFM). Their sophisticated approach to data helps them quickly discern the root causes of performance lags – such as labor performance, processes, or a change in workflow. And by managing to both performance and cost metrics, they are able to bridge the understanding between operations and finance. Join Supply Chain Now hosts, Scott Luton and Tandreia Bellamy, along with Blake Engel of Ferguson and Dan Keto of Easy Metrics, as they show you how to bridge that gap. Learn how Ferguson manages their business by the numbers and drives operational efficiencies at scale. In this webinar you will learn: How to factor difficulty of work content and adjust labor to account for it How to identify the causes of waste and take action for efficiency gains The data sources you need to merge and unify to get visibility at this level How to approach metrics to understand process performance What are the key KPIs, from GM to employee, and how to cascade them