Freight fraud is evolving, and brokers need more than intuition to stop it. Hear directly from experts on how brokers are using tracking technology and digital document workflows to close visibility gaps and strengthen their fraud defenses. We’ll explore where fraud is most likely to occur, how operational blind spots are exploited, and what practical steps brokers can take to prevent losses and build trust with carriers and customers alike. You’ll learn: How fraud happens in day-to-day brokerage operations How tools like real-time tracking reduce exposure Practical steps for strengthening visibility and accountability Real-world examples of what brokers are doing right now

Labor management is a good start to understanding operational performance, but productivity metrics alone are inadequate to drive efficiencies and business results at scale. Learn how Ferguson has superpowered their labor management practices with Operations Financial Management (OpsFM). Their sophisticated approach to data helps them quickly discern the root causes of performance lags – such as labor performance, processes, or a change in workflow. And by managing to both performance and cost metrics, they are able to bridge the understanding between operations and finance. Join Supply Chain Now hosts, Scott Luton and Tandreia Bellamy, along with Blake Engel of Ferguson and Dan Keto of Easy Metrics, as they show you how to bridge that gap. Learn how Ferguson manages their business by the numbers and drives operational efficiencies at scale. In this webinar you will learn: How to factor difficulty of work content and adjust labor to account for it How to identify the causes of waste and take action for efficiency gains The data sources you need to merge and unify to get visibility at this level How to approach metrics to understand process performance What are the key KPIs, from GM to employee, and how to cascade them