In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on the future of supply chains. Mike explains why reverse logistics and returns management are now critical, how AI-powered demand sensing improves agility, and why organizations must treat reverse supply chains with the same discipline as forward ones. He also shares predictions on AI certification in hiring and the risk of losing soft skills as technology takes on a bigger role. Using football as a lens, Mike highlights resilience from the Buffalo Bills, core focus from the Ravens, and orchestration from the Patriots—lessons supply chain leaders can apply directly. He also previews Gartner’s Planning Summits, where strategy meets hands-on execution. From tackling fraud in returns to preparing talent for an AI-driven future, this episode offers clear takeaways for balancing technology, people, and process.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mike Griswold Learn more about Gartner Learn more about our hosts Want more Supply Chain Now? We know you can’t…

Feeling unsure how to approach financial discussions with your CFO? The latest episode of White Board Wisdom offers valuable insights! In today’s episode, host Scott Luton welcomes Bill Huber, a former CFO himself, to the show, to teach you what to do and what not to do in a conversation with your CFO. Huber shares top tips about what CFOs really want: someone who listens, gets the situation, and comes to the table with creative solutions. He even says it’s okay to take some calculated risks! But remember, honesty and respect are key throughout. By the end of the episode, you’ll be ready to confidently chat finance with your CFO. So, tune in and avoid any future money misunderstandings!