In this episode of Supply Chain Now, hosts Scott Luton and Kim Reuter welcome Bobby Holland, Vice President/Director of Freight Business Analytics at U.S. Bank, and Heather Shilt, Director, Global Logistics at Fortive, to unpack Q3 2025 findings from the U.S. Bank Freight Payment Index, one of the industry’s most referenced trucking indicators, informed by tens of billions in transactions.
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Decoding Loyalty: What the Latest Research Reveals About Repeat Buyers
In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer, Head of Content Marketing at EasyPost, to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why brands, not carriers, are held responsible for delivery outcomes, and how proactive notifications can double as high-performing marketing touchpoints.
The Buzz: How to Quantify Uncertainty in Global Business
Is freight auditing really dead? Today, we dive into a more frictionless approach promoting collaboration between carriers and customers, maintaining calm amidst the chaos, how to quantify uncertainty, and so much more. Welcome to The Buzz, powered by OMP!
Real Shipping Stories. Real Money Saved.
With consumer confidence plummeting and logistics costs sitting near record highs, shippers are getting squeezed from both sides. In response, we’ve assembled a panel of logistics pros who’ve worked with everyone from scrappy startups to Fortune 500 giants for a webinar you can’t miss!
Cut costs. Win loyalty. Carrier strategies built for a changing world.
In this episode of Supply Chain Now, Scott Luton and Tevon Taylor sit down with Lori Boyer, Director of Content, and John Wharff, Director of Sales and Solutions Engineering at EasyPost, to break down the latest shifts in carrier networks and what they mean for…
Toys, Tech & TMS: How A & A Global Plays to Win
In this episode of Supply Chain Now, Scott Luton talks with Brett Johnson, IT Director at A&A Global, and Shannon Vaillancourt, President and Founder of RateLinx, about A&A Global’s journey to transform their shipping operations.
Strengthening Fraud Defenses Through Tracking and Digital Visibility
Freight fraud is evolving, and brokers need more than intuition to stop it. Hear directly from experts on how brokers are using tracking technology and digital document workflows to close visibility gaps and strengthen their fraud defenses.
Still in the Dark? 4 Shipping Visibility Fails You Can’t Afford This Peak
Think you’ve got visibility? Think again. Every year, an estimated 8 billion packages in the U.S. move “blind” — in transit, but not being tracked accurately or in real time. No alerts. No updates. Just guesswork.
Pedaling to Profit: Trek’s Direct-to-Consumer Shipping Success Story
Discover how Trek, a global leader in the bicycle industry, transitioned from B2B-only shipments to launching a direct-to-consumer (DTC) initiative, propelling their business to new heights…
Small Parcel in 2024: What You Are Leaving on the Table
“When you’re looking at budgeting for the next two, three, four years, know that the parcel market right now is ripe. So go for it hard right now. Plan for volumes to stay pretty steady.”
Why The Grass Isn’t Greener: Neon Logistics TMS Selection Story
Selecting the right Transportation Management System (TMS) solution can be crucial for businesses. Finding a solution with the right balance of cost efficiency…
Simplifying Cash Flow Management for Freight Brokers
If optimizing cash flow and making more timely and confident decisions are goals for 2024, then listen up to today’s episode…