Freight costs are rising – but most shippers aren’t capturing the savings hiding in their own data. In this episode of Supply Chain Now, Scott Luton and Kimberly Reuter talk with Shannon Vaillancourt, President of RateLinx, about how companies can uncover 5–15% in transportation savings in weeks, not months, without running a full RFP. They discuss common overspending traps, the power of clean, unified data, optimizing carrier mix, and making smarter, data-driven decisions to reduce costs while improving operational efficiency.
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The Buzz: AI Adoption, Brand Differentiation, & Embracing Discomfort
In this episode, we break down the latest retail sales signals, explore the growing importance of supply chain storytelling, and spotlight the powerful role Georgia plays in global logistics. From shifting consumer behavior to automation trends and industry events, this episode is packed with insights that matter right now. Welcome to The Buzz, powered by DOSS!
The Buzz: Data Gaps, Boeing’s Comeback, & the $700B Returns Boom
In this episode, we break down the latest retail sales signals, explore the growing importance of supply chain storytelling, and spotlight the powerful role Georgia plays in global logistics. From shifting consumer behavior to automation trends and industry events, this episode is packed with insights that matter right now. Welcome to The Buzz, powered by DOSS!
Returns at a Crossroads: The State of Reverse Logistics & Circularity
Returns are no longer just a headache, they’re a strategic opportunity. As the circular economy gains momentum, reverse logistics is quickly becoming one of the most important levers in modern supply chains.
Supply Chain Leadership in the Never Normal: A Power Panel of Supply Chain Leaders Rewriting the Rules
Operating conditions for supply chains continue to shift faster than most organizations can plan for. Labor pressures, evolving customer expectations, geopolitical uncertainty, and increasingly complex global networks are forcing leaders to rethink how decisions get made and how teams stay aligned when certainty is no longer guaranteed.
How AI and Innovation are Reshaping Procurement featuring Todd Heimes with Amazon Business
In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion.
Logistics Challenges: Time to Block, Tackle, and Win
As modern supply chains grow more complex, shippers are under increasing pressure to move beyond spreadsheets, emails, and manual decision-making. For Trove Brands, rapid expansion across multiple product lines created new challenges in parcel, LTL, truckload, and international shipping. Keeping up with customer expectations and rising order volumes required better automation, cleaner data, and greater visibility across every mode.
The Lightning Round: Mike Griswold on Careers, Buzzwords, Planning & More
In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on leadership, innovation, and the future of supply chains. Mike shares how leading organizations are expanding beyond logistics to connect planning, customer experience, and innovation. Drawing on lessons from the Ryder Cup, he highlights the power of preparation, teamwork, and resilience; qualities that define both top athletes and successful supply chain leaders.
Breaking News Now: E-Commerce Shake-Ups with Max Garland
Join Supply Chain Now host Scott Luton for a timely conversation with Max Garland, Senior Reporter at Supply Chain Dive. In this episode, they break down the biggest stories shaping logistics and e-commerce right now—from Target’s next-day delivery expansion and FedEx’s 2026 rate hikes to the rise of regional carriers like OnTrac and Veho. They’ll also unpack how the end of the de minimis exemption is reshaping international e-commerce and what it means for businesses adapting to new rules.
Supply Chain Orchestration with SAP
Join Supply Chain Now hosts Scott Luton and Karin Bursa alongside SAP thought leaders Richard Howells and David Vallejo for a dynamic conversation on the future of supply chain management. As the supply chain landscape undergoes seismic shifts, this session will explore…
Pedaling to Profit: Trek’s Direct-to-Consumer Shipping Success Story
Discover how Trek, a global leader in the bicycle industry, transitioned from B2B-only shipments to launching a direct-to-consumer (DTC) initiative, propelling their business to new heights…
5 Customer Supply Chain Metrics to Master
In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every…