The Transformative Power of AI: 3PL Operating Systems
In this episode of Supply Chain Now, hosts Scott Luton and Kim Reuter welcome Lindsey Billing and Paul Boothe for a conversation on how AI is transforming the future of supply chain—from warehouse automation to intelligent forecasting and data-driven decision-making. Together, they explore real-world innovations already in play and what it takes to turn buzzwords like “AI” and “automation” into actual value.
Lindsey shares how NLS is piloting robotics and autonomous systems to reduce costs and increase speed, while Kim breaks down why clean, connected data is foundational for any successful AI strategy. Paul brings perspective on where companies should focus their AI investments to unlock faster wins without losing the human touch. They discuss consumer unpredictability, data readiness, customer experience, and how today’s tech is shaping tomorrow’s fulfillment.
This episode is hosted by Scott Luton and Kim Reuter, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.
Additional Links & Resources
Check out all the great resources and information mentioned during the show:
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Welcome, ghouls and goblins, to a hauntingly good episode of Supply Chain Now! Join us as Scott Luton and Mike Griswold reveal this year’s Halloween craze, with imports of spooky goods up by a spine-tingling 18.6%. Consumers are splurging on yard skeletons and inflatables, while costume sales see a surprising dip. Then, brace yourself for the “Global Chocolate Crisis”—a bitter reality as cocoa prices skyrocket due to aging trees and tricky weather. Finally, Walmart and Unilever team up to use real-time data magic, boosting shelf availability and customer satisfaction. So grab your cauldron of candy and join us for this eerie and insightful journey through the Halloween supply chain—if you dare! This episode is hosted by Scott Luton and produced by Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch on YouTube: https://youtu.be/IOlrcv_bR_o Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-griswold-6a68922/ Learn more about our hosts: https://supplychainnow.com/about Want more Supply Chain Now? We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar: Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform:…