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The Buzz: Circularity, Returns Management, & Reverse Logistics

Join us today as we discuss the pressing issue of returns management within the realm of global supply chains, emphasizing the necessity for businesses to prioritize this area as we approach 2025. Welcome to The Buzz!

This week, Scott Luton and special guest host Tony Sciarrotta, Executive Director of the Reverse Logistics Association (RLA) welcome Lars Dzedek, the Global Head of Returns & Circularity at DHL Supply Chain to the show, who shares insights on sustainable and circular logistics, including DHL’s commitment to achieving net-zero greenhouse gas emissions by 2050. Listen in to learn more about:

  • The staggering $890 billion in product returns in 2024
  • The need for improved returns management to enhance customer loyalty and reduce costs
  • Innovative strategies such as AI-powered return forecasting and shared infrastructure to optimize returns processing and protect product value
  • And more!

Listen in and discover the critical role of leadership and education in advancing circularity and sustainability in global supply chains.

 

This episode is hosted by Scott Luton and Tony Sciarrotta, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.

 

Additional Links & Resources

Check out all the great resources and information mentioned during the show:

 

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