In this week’s Dial P audio podcast, Kelly Barner takes two ideas, both desirable, and asks if they can co-exist. One is paradigm shifts, and the other is expertise. It easy to see that people don’t like change, but are we rewarded for building up expertise in exclusion of new ideas? Do we build walls around our mindset and point of view that make us impervious to paradigm shifts?
To underscore the need to find inspiration from a number of sources, Kelly quotes and pulls perspectives from John Dominic Crossan, Jennifer Ulrich, Malcom Gladwell, Charles Darwin, Max Planck, Thomas Kuhn, Rita Gunther McGrath, and Barbara Kingsolver.
Welcome to dial P four procurement a show focused on today’s biggest spin supplier and contract management related business opportunities. Dial P investigates the nuanced and constantly evolving boundary of the procurement supply chain divide with a broadcast of engaged executives, providers, and thought leaders give us an hour and we’ll provide you with a new perspective on supply chain value. And now it’s time to dial P for procurement.
Kelly Barner (00:31):
Hi there, and thanks for joining me for dial P for procurement. Part of the supply chain. Now family of shows, I’m Kelly Barner, a career procurement practitioner with a love for news and most of all good ideas, no matter where they come from. In addition to video interviews and live streams, I’ll join you each Thursday to share my point of view on a current news story that presents an interesting twist for business leaders or a new way of looking at a common challenge. Before I dig into this week’s topic, we’re building out dial piece independent following. So no matter where you encountered this podcast, I’d ask you to subscribe and even give us a review. Thank you in advance for being an active part of our listening community. Now last week I focused on current events comparing the various roles that corporations are being called to play in the conflict between Russia and Ukraine, especially given the recent emphasis in the business community has placed on social activism and ESG.
Kelly Barner (01:30):
This week. I wanna offer you a few different perspectives on a topic that we meaning humans never seem to be able to overcome are natural aversion to change. Now I’m not talking about quitting a bad half or adjusting to a new commute to and from work. I’m talking about paradigm shift level change, mindset, change the kind of thing we talk about in business all the time, but truly struggle to bring about. I’m always on the lookout for topics that seem to appear in multiple places. I take that as a sign that I’m supposed to think about the topic in more detail. Call me crazy if you like, but that’s how my brain works. The idea I’ll share in this podcast started about as far away from my work life, as you can get, I am in a small faith-based book group that meets every Thursday morning, shout out to faith, Mary and Michelle.
Kelly Barner (02:22):
They are three incredibly unique well-read intellectual ladies. I am blown away by what they know and how they approach complex ideas. As a writer, I find it incredibly helpful to consume content that has nothing whatsoever to do with procurement supply chain or even business. And this group hits the spot. They bring their political a game every week and I have to do the same right now. We are reading a book called the power of parable by John Dominic. Crossen a few weeks ago in a chapter titled the kingdom of God. The challenge of collaboration. I hit an idea that started a new thought process. I was reading along taking notes. Of course, these ladies keep me on my toes. And I came to a paragraph that started bells ringing in my head. So here it is in discussing how a normal or standard paradigm is finally displaced by a new or revolutionary one.
Kelly Barner (03:20):
Thomas co author of the structure of scientific revolutions concludes that the transfer of allegiance from paradigm to paradigm is a conversion experience that cannot be forced. He quotes both Charles Darwin and max plank in his support, Darwin in his, on the origin of species confessed. I, by no means, expect to convince experience naturalists. I look with confidence to the future, to young and rising naturalists plank in his scientific autobiography admits that a new scientific truth does not triumph by convincing its opponents and making them see the love, right, but rather because its opponents eventually die and a new generation grows up that is familiar with it. Even if a revolutionary shift commences with an older generation, it is often consummated only with the following one. So I’m reading this and thinking seriously, it takes a generation to affect paradigm change, but we need change. Now in a way though, this information is also strangely comforting because it means that even science doesn’t expect any of us to change in our own lifetime.
Kelly Barner (04:31):
We’re subject to nature. And Thomas co is the originator of the phrase paradigm change. So he ought to know the challenge that we’re up against my mind started chewing on that idea. And then I had an unrelated interview with my friend and colleague, Jennifer Alrich from my LinkedIn accelerator project on supplier diversity. She said, it’s change management. It’s all change management. The more I spend time with organizations, this is the biggest problem across everything as inherently. We don’t like to change as human beings. So it’s the biggest problem. Then Jennifer went on to make the distinction between change that we resist despite wanting to embrace a different way and change that we are forced to accept by something else. Whether circumstances, a boss, a regulation that connects directly to the idea from. I quoted earlier that paradigm shifts require a conversion experience in his words, and you can’t force a conversion experience.
Kelly Barner (05:32):
Jennifer and her team certainly don’t plan to wait for the children of today’s chief procurement officers to take their places. So we have to find a way to acknowledge people’s role resistance, to major change, and find a way to introduce new mindsets and behaviors without force. So I incorporated this new twist into my thought process and continued on. Then I had a regular week of work and procurement full of calls and meetings. We keep talking about the same things all the time, over and over. I’ve been in procurement, just shy of 20 years. We’ve been talking about the same things the whole time. And most of those things center around how much change we need to lead, but we keep talking about the same things. Now here’s a bright spot in that I thought of that creates a kind of friction that we should acknowledge.
Kelly Barner (06:22):
The more you talk about things, the better you get at talking about them. That is the source of expertise. Maybe you’ve read Malcolm Gladwell’s book outliers in it. He explains the rule of 10,000 hours. That’s amount of time that has to be spent doing something before you can be considered good. In reality, that equates to about 10 years in practice, the Beatles and bill gates are examples that he offers up in his book. So at 20 years I should easily have satisfy my 10,000 hours in theory. That means by now I’m good at talking to people about procurement, which may or may not be a skill. Believe me, I get that. Regardless. Once you’ve done something for 10,000 plus hours, you’re definitely at risk of getting set in your ways they become comfortable. At that point, a paradigm shift feels contrary, like an inconvenience or worse, like a threat to the expertise you have worked so hard to build you almost resisted because it clouds your thoughts.
Kelly Barner (07:26):
You might tell yourself no that’s how other people feel. I have my own unique point of view. You can tell yourself that resisting change is actually building or defending your value proposition. Here’s where I think we come to the tough point doing the same thing over and over for 10,000 hours, develops expertise, society, rewards, expertise, but can people with expertise be agile? Can they embrace change of the paradigm shift sort? And what happens to them if they don’t? One of my favorite business books of all time is the end of competitive advantage by Rita Gunther McGrath. The digested message of her book is that as small agile companies try to achieve efficiencies in economies of scale so they can grow over time. Their focus somewhat unintentionally turns from innovation to defense. They have something to guard, so they trade agility for stability, but the smaller companies just keep coming.
Kelly Barner (08:29):
How can large established firms fend off competition from upstart companies that have almost nothing to defend, but are so nimble that they’re hard to fight against. It’s like putting companies that are change in carnet up against companies that are trying to use their vast resources to prevent the desire for change from reaching consumers and markets. After all that might erode their market share early in the book, McGrath writes about companies that have become so large. They usually defend and rarely innovate quote. The most profitable point in the evolution of an advantage was also its most fragile. And a chapter later, she goes on to add the fundamental problem is that deeply ingrained structures systems designed to extract maximum value from a competitive advantage, become a liability when the environment requires instead the capacity to surf through waves of short lived opportunities. So in some ways, as she points out embracing change or the ability to embrace change is a short versus long term point of view.
Kelly Barner (09:37):
How far out is your visibility horizon? Can you separate your big picture vision or your way of doing things from your short term feelings in your position on incremental change? It, isn’t easy to separate these things and think about them both in parallel, but it’s important. That’s what makes it a competitive advantage. If we extend this idea back to my thought process and the tension between wanting paradigm change, but also wanting to establish expertise, we learn that you’re making the most money in the moment before you become irrelevant. Your success actually sets you up for why should you question your rightness? If all these people are willing to pay you so much money to keep spouting it, you never see the end coming like a train at the end of the tunnel as a person who makes her living on ideas and content creation. This is terrifying.
Kelly Barner (10:31):
So what it tells me is the better I get it. What I do the closer I am to the end a road. No thank you. I will take any step. I have to ward off that danger even if, or maybe I should say, especially if it’s uncomfortable, each of us is rewarded for building up expertise, but we need to condition ourselves to embrace change. At the same time, we can’t get to set in our ways or our thoughts that a sustained tension that we all have to learn to deal with and create in our own minds. Well, if we wanna be successful anyway, especially now, again, thank you to faith, Mary and Michelle. We are living in working in times that are unprecedentedly chaotic and unpredictable. In stable times, we reject Thomas paradigm shift concept at our own peril today. Our inability to embrace systemic change could lead a company down the wrong path or an independent thought leader to fail.
Kelly Barner (11:28):
I have some advice to offer all based on my experience of trying to create this friction in my own mind. First things first, you have embrace failure. Part of the fear of being open to a paradigm shift. In other words, making decisions beyond your expertise is the very real chance that you will fail or be wrong. And you’re probably going to do it publicly. If you work for an organization that does not tolerate or even reward failure, Ugh, that is such a shame. The best, most valuable most freeing thing about entrepreneurship is the reality that you will fail. It is guaranteed. You’re gonna fail time and time. Again, nothing opens you to change like the possibility you’ll work your heart out and not make a dollar paradigm shifts. Definitely don’t respect your ego. And if your ego prevents you from being open to new ideas, it’s a liability thought.
Kelly Barner (12:23):
Leadership is not about you. It’s about your consumers. Once the thought leadership becomes about you, you are officially on the edge of failure year at the point of highest profitability. And you’re about to get hit by that train. You have to find new ideas and ways of thinking and throw yourself in head first. So to answer the most obvious question, no, you cannot join my Thursday book group. Those girls are mine, but there are so many opportunities. Join your own local book or a club focused on something beyond your area of expertise. If you aren’t a joiner pick up a book that challenges you’re thinking, listen to a podcaster that you know, will disagree with you or who has an expertise in an area, nowhere near your own. It is amazing how transferable great ideas are. You can pick up a unique way of thinking while watching the history channel or participating in a team sport, and then you can apply it to your work life.
Kelly Barner (13:21):
And it has a far better chance of being unique than an idea that you lift or borrow from another thought leader in your space. Make sure you are always actively learning something. Not only does that keep your learning muscle active, it keeps you humble. You may have seen the super bowl commercial this year featuring Larry David. He travels through time being wrong about a whole series of new inventions that modern viewers know changed the course of history. Don’t be like Larry, as the commercial says, assume that you are wrong about things, especially things that beyond your instinct tells you to reject. That is your expertise trying to build walls around itself. You have to knock those walls down. If you want to be open to a paradigm shift and that learning muscle, it isn’t easy to intellectually contain good ideas. I think new thoughts in my book group that spill over to my interviews with executives or dial P.
Kelly Barner (14:18):
I also learn things from podcasts, newspapers, and books that roll around in my head until they pop out in interviews and white papers. And sometimes they surprise even me. You can’t contain advantages and benefits. If you are learning to cook or play piano or skateboard, there’s a process surround that learning learning is an excellent thing to be good at just like failing. There is one other thing you can do to help yourself deal with paradigm shifts function in the moment, since the pandemic, many events have gone virtual, that means podcasts, video interviews, webinars, et cetera. If you find that you can’t function off script, that is the first thing you need to work on. I will admit it is absolutely terrifying, at least at first. But if you know what you are talking about, you’ll be infinitely more authentic and interesting to listen to learning to think fast is another one of those skills like dealing with failure or learning something new that contributes to your adaptability.
Kelly Barner (15:18):
If you require a script all the time, that is just another wall you’ve built up around your expertise or your ego, a last thought change. Doesn’t have to feel good for us to go along with a it, the major upside to a paradigm shift is that it is huge. Paradigm shifts have a life and energy, a momentum all their own. Let me draw one more bit of inspiration from a book that has absolutely nothing to do with business Barbara King solvers, poison wood Bible. One of the characters, Rachel has this funny little book called how to survive. That outlines a lot of bad situations. You might find yourself in, and then it tells you how to get through them throughout the entire book. She’s constantly studying this. How am I gonna survive? What am, what kind of situation am I gonna find myself in? So she’s always prepared for self-preservation.
Kelly Barner (16:10):
Now. One of the situations it gives her advice about is what to do when being trampled by a crowd. So what the book tells us, stick out your elbows, pick up your feet and float along with the crowd. Because the last thing you wanna do is get trampled to death and the crowd will sweep you along with it. That is an option with paradigm shifts and it it’s certainly more likely to work than fighting the tide. That’s my point of view. Anyway, thank you for listening to this audio episode of dial P for procurement, but please don’t just listen, join the conversation and let me know what you think on this topic or others. I can take it. Let’s figure out the best solution together until next time is Kelly Barner for dial P for procurement on supply chain. Now have a great rest of your day.
Thank you for joining us for this episode of dial P for procurement and for being an active part of the supply chain. Now community, please check out all of our shows and email@example.com. Make sure you follow dial four procurement on LinkedIn, Twitter, and Facebook to catch all the latest programming details. We’ll see you soon for the next episode of dial P four procurement.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Data Analytics and Metrics Intern
Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.