Supply Chain Now Radio
Episode 196

Episode Summary

In this episode, Scott Luton and Greg White welcome John Monarch to Supply Chain Now Radio the SC Logistics Tech Talk.

Episode Transcript

[00:00:05] It’s time for Supply Chain Now Radio. Broadcasting live Supply chain capital of the country, Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people. The technology’s the best practices and the critical issues of the day. And now here are your hosts.

 

[00:00:29] Hey, good afternoon. Scott Luton here with you, Leive and Supply Chain Now Radio. Welcome back to the show. Now today, we aren’t broadcasting live in Atlanta. We are broadcasting live today from the South Carolina fall. It just six tech talk event and beautiful Charleston, South Carolina at the Gilliard Center. We continue our coverage in partnership with the South Carolina Council on Competitiveness, which, you know, drives this event. And this event really has been highlighting some of the least innovative companies and leaders that are driving the Logistics industry forward and really driving the economy. And in business landscape here, Ford in the booming state of South Carolina. So quick programing note, like all of our series on Supply Chain Now Radio, you can find our replays on a wide variety of channels, Apple podcast, SoundCloud, YouTube, wherever else you get your podcast from. As always, we’d love to have you subscribe so you don’t miss anything. So my esteemed co-host joining me here today once more for the 17th episode of His Life Seems like all good stuff. Yeah. Greg White Serial Supply chain Tech entrepeneur and trusted advisor and board member. Greg, how you doing?

 

[00:01:33] I’m doing great. This is great. And it it has been a lot of really good information and diverse. It’s what’s interesting is we’re talking about innovation and leadership, but so many of these innovators are the leaders. I mean, we’ve just talked and we’re about to talk to, you know, another early stage company who is doing amazing things in an industry that is ripe for disruption. Yeah.

 

[00:01:57] Well, said it. And you know what? One of things I’ve liked about the interviews thus far is just that, you know, we were talking to captains and pilots that deal with that infrastructure. We were talking with top talent technology entrepeneurs and are dealing with now how can how they hire. He’s hired better, right. Retain and of course, logistics and transportation and warehousing. All right. All topics. So today, though, to your point, we are going to be interviewing John Monarch, CEO of Ship Chain, which will welcome him, welcome him into the conversation. John, good afternoon. How you doing? Doing great. How are you? Doing great. Read a lot about your organization. You all seem to be on quite a run here and there. You can’t talk about all the customers you signed up here lately. We’re not asked to do so, but looking forward looking forward to getting your take and perspective on on on the this supply chain, which is what we do. Right. So but for starters, John, before we get into talking shop, let’s let’s give our listeners a sense of who you are. So tell us more about where you’re from and your journey that’s led you to leading this organization called Ship Chain.

 

[00:03:05] Yeah, absolutely. And first off, thank you for having me on the show. I really appreciate that. Originally, I’m from the Chicago area. I moved to South Carolina with my family. The joke is my dad was tired of snow and taxes. So it’s nothing new. Yeah, I went to Clemson University and majored in physics and minored in computer science. Go Tigers. Since then, I got into the e-commerce world and one of the biggest problems that a lot of my friends in e-commerce were facing was shipping. So how does, you know, fulfillment work? What good? All that type of, you know, problems they were having with delays, with just incorrect cargo coming in for them from inbound side of things. I got into it and I started a fulfillment center without having ever been in the shipping industry in my life. My dad worked. You know, he did get a trucking company a long time ago. But that experience didn’t transfer over to me, of course. So you got to make a lot of fun mistakes in the process and got a crash course.

 

[00:04:00] And, you know, I think that that’s the beauty of Supply chain. We need these outsiders.

 

[00:04:04] I think that was a term we were using yesterday as we were driving down here naive and crazy.

 

[00:04:11] And I even. All right.

 

[00:04:12] I mean, it takes it takes a little bit of naivete and craziness to to make changes in an industry. It really does.

 

[00:04:18] It does. And John, I can only imagine in that earlier stage, since, as you put it, whatever your dad knew didn’t carry over one more generation, I bet, in your your efforts to make it happen. You learned a ton of things, both from your successes as well as critical lessons from your failures, right? Oh, absolutely.

 

[00:04:36] I mean, just even having customers yelling at you for things that are completely out of your hands, you know, containers that just literally go, disappear, arrive three weeks later and all of a sudden, you know, you’re on the hook for a giant bill. So and you know, and you’re speaking to all the curveballs and the fires that that take place in Supply chain, whether you’re, you know, the global e-commerce providers and the.

 

[00:04:59] Retail or your startup? That’s what Supply chain is tasked with doing. Solving problems and putting out fires. So what led you to kick into starting schipp chain?

 

[00:05:10] It really was that visibility problems. So when we had that container disappear and we all of a sudden had to pay, you know, giant detention fees for release and we didn’t know where it was, we couldn’t prove that. So that was really kind of the impetus of it here. Why can I track a pizza that’s come into my house, but I can’t track a half million dollars worth the inventory? That just seems absurd, right?

 

[00:05:31] It is absurd. Right. Oh, I agree with you completely. It’s totally absurd. You’re making such a great point as Best Buy out here. So.

 

[00:05:40] And y’all you’ve been hard at work in the trenches. For how long? We were founded in twenty. Seventeen. Okay. And our offices are primarily in Greenville, South Carolina.

 

[00:05:48] Okay. And we’re CEO of the organization. You know, we all know different CEOs wear different hats. Some some, you know, double down on the growth and biz dev side. Some are all about, you know, the product of the operation Ryder, you name it. Where do you spend your time?

 

[00:06:04] It’s all the hats that you just mentioned, honestly. So, I mean, in on the sales and business development side, I’m on the product side even sometimes reviewing code so that computer science minor comes in a little handy occasionally.

 

[00:06:15] I don’t profess to be the best bet or not, but your developers would have something to say about. They would? Yeah. They would kill me when I get back in it. So I’m definitely not the best, that’s for sure. But product wise, I mean, I think that that’s probably where I spend the most time.

 

[00:06:29] So on your Web site, Nishina, you had some key problem areas defined by one of the big four. What? Speaking to the core of what ship chain does. Obviously, visibility is a big, big thing that you’ll deliver. What else would you think ship chain delivers for its customers?

 

[00:06:49] Accountability. So that’s one of the biggest failures we’ve noticed in Supply chain, is that the fact that I don’t know necessarily who it was accountable for my shipment at a specific point in time and location and that most of the problems actually happen where there’s a handshake. So that way, how can we prove who was responsible for it? Who do I need to make an insurance claim against who or who needs to pay for this when everyone is just pointing fingers at each other and nobody will claim it. So that way we can provide is a lot more granularity and accountability as a result of that visibility that will hopefully reduce things like insurance claims, insurance premiums and damage shipments. So how do you do that for people so we can show a location that is timestamped and notarized that can’t be tampered with? That using blockchain for that? Exactly. Blockchain is perfect for being able to record events that happened without having to worry that they’ve been tampered with since it’s impossible to tamper with. We can show that in an effective notarization.

 

[00:07:51] It’s an inalterably record. Right. So, I mean, that provides the surety and the accountability that you’re looking for. Right. Right. And that’s a great use of it. By the way, we talk a lot about on this show in particular, we talk a lot about A.I. and Supply chain. It’s good. I as a technologist myself, I’m relieved and excited to hear someone who has figured out an application for it and is applying it right because that is an absolute great use for it.

 

[00:08:18] That’s definitely the biggest problem that we had for a while was, you know, 2017. Everyone was talking about it. Everyone had hyped it. Yeah. And then no one can find a specific use case. Twenty eighteen. You mentioned it in a conference and people are rolling their eyes. Yeah. Twenty nineteen. Now we’re at the point where the use cases are being clearly identified and the purpose for it is there. It’s just getting people back out of the eyeroll mindset into the interest in the technology. Yeah, the eyeroll mindset.

 

[00:08:46] That’s a good way but it is good you know like ya both speaking to it brings and bakes more trust into the overall process. And if we need anything in today’s environment in general, it’s more trust in the institutions and the processes and enterprises that make the business roll happen. So I like that. And I’d also like to your point, John, that the practicality is just how practical of an application you are using. You know, in it used it for some of you gave a keynote earlier. So let’s talk about some of the key. First off, what did you speak to? And then secondly, we love to kind of get some of your what you would consider some the key takeaways from your presentation.

 

[00:09:27] So really, it was presenting the use case, being able to show accountability and visibility in a shipment, document management being able to certify and notarized those documents, such as a bill of lading, being able to have digital originals, I think is a huge deal. Well, right now, a bill of lading, you know, new rules are making it so that you can have a digital transfer of a bill of lading rather than having to ship around for couriers and paying $150 and, you know, FedEx or DHL fees for that. But now having digital originals is something that we’ve never. Considered, but it is possible with blockchain. In a sec. A real take away of it is that we made the right focus on user user interface and usability. I like to say that a lot of Supply chain software, Logistics software because it was neglected by the tech world for so long. It was built by engineers for engineers. And it’s a pain to use and it’s just not enjoyable. It’s not something that I can go on. And you know, we like to joke in in in sales presentations that we could teach our grandparents how to use our system in 5, 10 minutes rather than spending 2 weeks of training and, you know, hundreds of thousands of dollars on that and having, you know, one of our one of our key hires, we think was a user interface expert. So that way we can make it something that people enjoy using. You know, you you go on Facebook or Instagram, it’s quick and easy to use. You use your iPhone quick and easy. Why isn’t shipping software like that? Yeah, great.

 

[00:10:54] I think that’s a key to software and technology in general in the future. Look, I mean, we always talk about our grandparents, right, or or whatever. But the truth is that in the current and incoming generations are impatient. People used to technology doing things for them in a simple way and and being able to make it so that anyone can use it not only benefits you today because there are still people in the in the workforce that aren’t as familiar with technology. But it also builds a great foundation for the incoming generations who expect technology to do so much more to be as easy as your iPad or phone.

 

[00:11:33] Exactly. It reduces that friction and that barrier to entry. And there’s just fun to use almost. There’s really no reason for it to be any way otherwise.

 

[00:11:41] Right. Exactly. Mm hmm. We love our complexity. That’s a big me now. During that good occupation, I love simplicity.

 

[00:11:51] So let’s talk about we’ve already touched on the necessity of visibility and transparency. So I feel like if we talk more about that, we’re gonna be beaten that dead horse. Let’s gonna switch gears and let’s go broader. Let’s talk about, you know, what are some of the other global indie in Supply chain news issues, trends, you name it. What’s on your radar more than others lately?

 

[00:12:16] Food. That’s a big one. And it’s interesting because a lot of our food discussions with clients and just in general came around last year when there were those two romaine lettuce recalls. Why is it that we had to throw every head out and just wait for, you know, a new batch to come in rather than being able to isolate where the problem came from? Right. So granularity in shipments is critical along with that data such as temperature. I mean, we’re we’re coming to a point where every truck has all these sensors on it, but there’s a problem with having them all talk to each other. So we like to say everyone’s talking, but not to each other. So one of the pilot projects we did, they had something like seven different g._p._s and cellular systems that are all talking to their private servers but not communicating with each other.

 

[00:13:00] So that’s where we see an advantage of bringing everything together and making it much clearer what’s going on in that in this IAPT age that that platforms and talking to other platforms of, pardon me, a growing challenge because everything is its own system these days. Right. And that and in the fact of and I believe I’m not sure which of our earlier guest mentioned that, but your sensors and data being collected on everything. You know what? My favorite examples and this is, you know, per year and a half old was when lobbying was putting sensors in coats and shoes, I believe was the second item to to gather a sense of when users are using and what temperatures and how often they’re being watched and things.

 

[00:13:43] That to me is just fascinating. It’s terrifying, isn’t it? It is. It might be terrifying, but but going back to your point, in this day and age where technology is making our lives easier, having these systems talk to each other is so paramount. Right? Right. Oh, absolutely. And that’s where we see a blockchain coming in very handy as being that communications layer between all of these devices that aren’t necessarily talking to each other. So they can talk to that single layer. And anyone who needs it can access that information and validate that it’s true, rather than having to go to 17 different, you know, cloud systems and servers. Right. Okay.

 

[00:14:23] So let’s make sure that our listeners can can learn more. So if if our listeners here heard anything that that they want to learn more about and learn more about ship chain, where do they go?

 

[00:14:35] They can go to ship chain dot IO, that’s S-H IP see HHI and Dot Io. That’s kind of a strange ending there. But our blog has tons of info and that’s what defines you as a startup, but not I. Oh yeah. Even though it means the Indian Ocean. Funny enough, better, you know. Yeah. Check out our blog. It’s linked on the website. Follow us on Twitter just at ship chain. We’re happy to answer any questions, and if anyone ever wants to learn about it, you can sit and talk to us anytime.

 

[00:15:04] Yeah, terrific. So events any any upcoming at all active on the events? You know, we’ve talked a lot about Moto X through all these conversations. Reverse Logistics Association. Yeah, CSC mpw picks any rela. Yeah. S right. Any other upcoming events coming up on your calendar?

 

[00:15:22] Bunch JSOC events we’re looking at. You know, we always look at like a TPM. We we had people at the Logistics Technology Conference that JSOC just recently hosted in Las Vegas. Yeah, CSI Tempe as well. Those have been great for us and it’s always just a pleasure to attend because everyone’s got questions.

 

[00:15:38] Absolutely. You know, you’re able to build out your network and and you know that interconnectivity, which has been a big common theme, I think, of all of our conversations down here at an event that’s built to drive interconnectivity with amongst the different players industry. Really, really important. Well, big thanks to John Monarch, CEO with Ship Chain. Really enjoyed it. You’re such a down to earth and approachable entrepreneur and CEO of an organization. So I challenge to keep that, you know, cause you’ve pulled people to you. So that and and it’s just so high. Explain things. Yeah, I bet my my fifth fifth grader could understand maybe my first grade. I don’t know. But love that level what you are doing. And congrats on your success to this point and good luck moving forward. I really appreciate that. And thank you so much for having me on today, gentlemen. All right. Thanks so much, John. All right. So to our listeners, stay tuned as we continue our coverage of the 2019 South Carolina fall Logistics tech talk. Be sure also to check us out on all the podcast channels, including Apple podcasts, our heart radio, YouTube, you name it. Of course, you can find past episodes and upcoming events. We’re gonna be at Supply Chain Now Radio dot com. So on behalf of Greg White and Scott Luton and really the entire Supply Chain Now Radio Supply Chain Now Radio gang. Have a wonderful day and we’ll see you next time on Supply Chain Now Radio. Thanks, everybody.

Would you rather watch the show in action?

Watch Scott and Greg as they interview John Monarch for SCNR Episode 196 at the SC Logistics Tech Talk in Charleston, SC.

Featured Guests

John Monarch is the co-founder and CEO of ShipChain, a technology startup focused on revolutionizing the freight and logistics industry using blockchain technology. He is a serial entrepreneur in logistics and supply chain coming from the 3PL and E-commerce Fulfillment space, with a background in physics and computer science from Clemson University. Learn more about ShipChain here: https://www.shipchain.io/

Hosts

Greg White

Principal & Host

Scott W. Luton

Founder, CEO, & Host

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Patch Reilly

Data Analytics and Metrics Intern

Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Jamin Alvidrez

Founder & CEO, Supply Chain Now
Host of Supply Chain Now, Veteran Voices, This Week in Business History

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or singing second soprano in the Grayson United Methodist Church choir.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Allie Krasinski

Marketing Coordinator

Allie is currently completing a degree in marketing with a certificate in entrepreneurship at the University of Georgia. She got her social media start through an internship with Shred, a personal training app, and she’s been hooked ever since. She works to optimize our following base while assisting the team with content creation, influencer outreach and other marketing endeavors. Allie can’t wait to keep growing alongside Supply Chain Now.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Natalie Dutton

Marketing Coordinator

Natalie is currently pursuing a degree in marketing with an emphasis in digital marketing and a certificate in new media at the University of Georgia. If there’s one thing she’s learned at the Terry College of Business, it’s that the supply chain is a dynamic, unifying force that’s essential to any business. Natalie helps to amplify the voices of the supply chain here at Supply Chain Now by assisting with media management, content creation and communications.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Page Siplon

Host, Logistics with Purpose

Kristi Porteris VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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We’re always looking for new talent to work with us. Apply below if you are interested in joining the Supply Chain Now team.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Scott W. Luton

Founder & CEO, Supply Chain Now
Host of Supply Chain Now, Veteran Voices, This Week in Business History

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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