Supply Chain Now
Episode 316

Episode Summary

On this episode of Supply Chain Now, Scott is joined by Paul Noble and broadcasts live from DMSCA, welcoming Hannah Kain with Alom to the Supply Chain Now booth.

Episode Transcript

[00:00:05] It’s time for Supply Chain Now Radio. Broadcasting live from the Supply chain capital of the country, Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology’s the best practices and the critical issues of the day. And now here are your hosts.

 

[00:00:29] Hey, good afternoon, Scott Luton. Back with you here on Supply chain now. Welcome back to the show. We’re pleased to be continuing our coverage here in beautiful Scottsdale, Arizona, of the Dimka annual conference of Dimka. The diverse manufacturing supply chain alliance is not on your radar. It needs to be. You can check it out. DMM, SCA, DOT, U.S. before we get started with what promises to be a wonderful interview. We want to make sure, you know, quick programing note. You can find our podcasts wherever you get your podcasts from. Be sure to subscribe so you don’t mesi thing including our new subscriber love project we’re putting out there.

 

[00:01:07] So stay tuned for that. So let’s welcome in a special co-host here today. Anything special about this episode? We have got Mr. Paul Noble, founder and CEO at Verusen. And you get to keep in mind, not only is Verusen a great partner for us and that and the sponsor of all of our programing here. But on a much more important note. They’re out there fighting a good fight, leading a ad driven data harmonisation journeys for companies globally. That’s right, Paul. Yeah, very much fighting the good fight. And you know, he’s got it. That’s right. He’s got his cape hidden right now. So more on that later. But before we dove into this interview, Paul, what has been like asking and just kind of picking your observations at last interview was a fascinating one with Michel. What’s what’s a recent observation about your time here that you’re going to take home with you?

 

[00:01:59] Yeah, I think. The tightness of this group, the tight knit group here. Big companies coming together. The collaboration aspect is inspiring. And I think that there’s a lot of action. Right. There’s so much talk at some of these types of events. And I just I can see the passion, the action oriented nature of the. Of the event. And I know that there’s gonna be some great takeaways kind of across the board.

 

[00:02:29] And I’ll tell you, I’ve seen people. Hudlin compare notes, solve solving the world’s problems. And of course, I’m I’m kind of saying that limit tongue in cheek, but kind of not kind of not they’re kind of figuring out some things really quickly. Some big topics going on. That’s right. Action oriented.

 

[00:02:45] All right. So real quick. You can, of course, find more about Verusen at verusen dot com b r u s e income, OK. We’ve got a wonderful guest here today. We enjoyed a informal session that went to count the arrival party last night and had a chance to talk with Hannah Kane. So we know you’re in for a treat.

 

[00:03:07] So Hannah is CEO at alarm, a low alarm. I had written that down three times and make sure I get that right, Alar, and we’ll do remedial training.

 

[00:03:21] That’s right. Please, I’ll need it.

 

[00:03:24] Alarm A L O M and she is a very lively industry thought leader and buckle your seat belt. You’re going to enjoy the next 30 or 45 minutes with her. So, Hannah. Good afternoon.

 

[00:03:35] Good afternoon. And thank you for having me. Scott Garrett.

 

[00:03:38] Well, how could we not have you after how much we enjoyed the conversation last night? Of course, you’re so active not just here at Dimka, but with groups like in the National Association for Manufacturers and other industry groups. You’re very active on Twitter, which is one of our favorite social media channels. Loved the picture with you and Supply chain Queen Sheer, Your Highness.

 

[00:03:59] Yes. I mean, yeah.

 

[00:04:01] So welcome to Splotchy now. So let’s get to know you for starters, before we talk shop, before we get to some your industry thought leadership. Tell us who you are. Hannah, where you were, you grew up. And give us a couple anecdotes on your upbringing.

 

[00:04:16] Oh, my God. That’s a big Gates to existentialists.

 

[00:04:20] Well, first of all, I want to say I’m excited to be here with Paula, enjoy being with fellow entrepreneurs. So and I might do andstarted in Denmark. I was born in Odin audience in tents in the center of Denmark. That’s a town where Hans Christian Andersen, fairy tale author, was born. And I was born not too far, too far from his birthplace. I’m always saying that’s why I make things up.

 

[00:04:47] And I enjoyed growing up in Denmark. Τhat’s an exciting business. Kaavya I taught at Copenhagen Business School as an assistant professor at one point of time, but mainly I was out in different manufacturing companies and I did some innovative work also in the financial services industry and in. And I had a political career as well. So really? Yes.

 

[00:05:19] You gotta at least elaborate a little bit. Would you say something like that? Was it locally? Was it?

 

[00:05:25] Yeah, I know. I did a number of different things. I ran some and national and pan-European organizations and I ran for parliament first time when I was 21 years old. And then at one point of time, I was in prefectly in the Danish parliament. And I did some European activities as well.

 

[00:05:50] Am So very, very long story short. In 1990, I bought a one way tickets and and immigrated to the U.S. and I was fortunate at that point of time I could actually get the work visa.

 

[00:06:07] I started working at a manufacturer on the East Coast and in 94 my husband and I immigrated to further west.

 

[00:06:18] It’s a Silicon Valley, Silicon Valley, and that’s why I have decided since 94.

 

[00:06:23] So why? Why did you pick Silicon Valley?

 

[00:06:27] Oh, I think Opportunity 8 for, you know, Silicon Valley is a very magical place. Mainly the business energy and the technology savvy and seeing it grow has been just fabulous. Getting all the insights is still attracting some really bright folks that come up with new ideas. It’s super entrepreneurial. So it’s it’s a really wonderful place to be in. Of course, what happens is you get to know more people and it gets even more fun. And especially when you’re. Supply chain I’ve got to say, because Supply chain, in my opinion, is one of lost on technology, so having that deep technology understanding and the resources in Silicon Valley is fantastic.

 

[00:07:16] So in 97, I, uh, I quit my gainful employment and I became an entrepreneur and that’s one of the best moves in my in my life.

 

[00:07:28] And then I started A+B and we were a number of supply chain. And I say this loosely because Supply chain was not really a concept. 97 Rod Supply chain back page is a much different definition timer and we started out doing supply chain for Silicon Valley companies and we’ve grown it. Now it’s 19 locations globally. I have a lot of frequent flyer miles. And those are the hard earned ones.

 

[00:08:03] And we are very active in technology, medical, automotive and a number of regulated industries.

 

[00:08:12] So Paul, I know we were kind of talking about the airline business model and exactly some examples of what it does. All right. 19 locations. Congratulations, by the way.

 

[00:08:22] Yeah, sometimes it’s good sometimes and say, hey, hey, hey.

 

[00:08:28] So we’ll give us in in talking with you last night some the pre-show conversations as well. I know there’s a lot of different things on different capabilities that Islam has as a team. Give us a couple examples of some of things I’ll do.

 

[00:08:42] Yeah. So we. So when I found it, it was idea of excellence in the supply chain and being able to customize it.

 

[00:08:52] The Supply chain globally is speed and accuracy and visibility.

 

[00:08:58] And we were one of the first companies in 97 putting up customer portals. Yeah, I think we might have been the first one, but I cannot document that for sure. But so very technology driven. And you have going back to the first year in business five. I was thinking about it with that 55 percent of our revenue came from floppy disk duplication. And I’m telling I’m telling that now and the audiences and the half of the audience doesn’t know what a floppy disk is.

 

[00:09:31] That’s kind of one. So that we have evolved since then. So this is about evolution. Yes.

 

[00:09:37] This is gonna sound kind of crazy, but to your point. Kidding aside, you know, for some of our our listeners that are still in college or there, maybe just to get an industry, a floppy disk was well, I guess there’s a couple there. For example, you have the big large ones. Vetlanta quarter. Yeah. Right. Five and a quarter. UPS. Right. And that was it was rigid plastic and inside a rigid plastic was a magnetic information disk that was kind of like vinyl. Yeah. There we go. And then they would insert that disc unlike what they did years ago which was a magnetic tape. Right. You know they did certain disk into the computer, whether it’s five in and and five and quarter five and a quarter if I have a five undercoat and then three and a half.

 

[00:10:21] Yeah. And then you get you have the micro diskettes. Right.

 

[00:10:25] And that is what drove implimented software, drove games it and now all that’s gone. What’s the cloud.

 

[00:10:34] Right. Yeah I saw that. Well a lot of different things happened that were not so much built in memory in computers at that point of time, it said. But it certainly opened my eyes for the need to innovate. And because if I had been sitting on my behind and just scoring on the floppy disk duplication, I might predict this.

 

[00:10:56] I wouldn’t have a lot of business to be one.

 

[00:11:00] So instead, what we did was we kept evolving. So we went to doing the physical supply chain. So the physical supply chain means we do inventory management deutche. We took configuration management of electronics, we do full foam and we do the vivos Logistics. But we also do have the digital supply chain, meaning of course visibility, which is a big, big a item, but also the entire traceability as well as the content and supply chain. We do a lot of digital duplication, et cetera. So again, related to the floppy disk, we do a lot of u_s_b_, SD card duplication, memory uploads, configuration of hardware. And finally we do the of financial supply chain that’s related to all of this. And keeping it aligned is really what one of the key areas we’re working on all the time and we do that within the framework of work of corporate social responsibility.

 

[00:12:05] So why is that important to you?

 

[00:12:07] Corporate social response are what I think basically three things.

 

[00:12:14] It’s really important to me personally. I’m very committed to leaving the planet a better place than I found it. And I’ll do that on a micro level, and then I’ll do that to the best of my ability, what I can in my role. It’s one of the things I enjoy about being a CEO is the impact I can have for good. And the other one is all customers really looking forward.

 

[00:12:40] And the third one is that infuses everybody’s looking for people to do the right thing the right way for the right reasons. I be a good human. Yeah. Yeah. And, you know, it just makes it more fun than having to sweep bad deeds onto the Rod. By that, I mean, that’s just not me and it’s not my staff members. So. So it’s kind of ingrained.

 

[00:13:03] So if I can speak as CEO of a of a technology firm and a growing company, speak then a little bit. What, what? What. When it comes to CSR and when it comes to, you know, making the industry better make and making the world a better place. How important that you.

 

[00:13:21] Very. I mean, it’s, you know, one of our key principles that we try to utilize internally as well as demonstrate with our customers or enable our customers to do, you know, from a materials perspective, has a huge impact on sustainability and waste. And what we try to, you know. Other opportunities to have what you need, when you need it, where you need it, and enabling organizations to learn how to do that better and more predictably, I think leaves saving resources, that leaves a huge impact on and kind of us.

 

[00:14:07] A domino effect, so to speak.

 

[00:14:09] So that’s a big part of our evolving story as an organization, is our ability to help support at least our part of that.

 

[00:14:17] Yeah, I feel the more responsible. And so you’ll have the authority, you’ll have the most responsibility. You’ll have to do the right thing. Sure. But getting back too quickly.

 

[00:14:27] But I realized I think the politician thing would not really answer your question about I.

 

[00:14:38] So and so. A good example is a program we do for Ford Motor Company. If you have a Ford Motor vehicle, you want the new map for your vehicle, you can go into a Web site. We actually designed this Web site. We are hosting this Web site.

 

[00:14:56] When you going to say, I want my new map, you and I and your VIN number vehicle in and we check with Ford in that database, which vehicle you have and what you need, and we make sure that we then configure a u_s_b_. Yes. That we send to you so that you can use it in your vehicle. It’s a right map for you. It’s got that digital rights management. You cannot copy it and use it for another vehicle. We then say to you, here’s what the cost is, depending on which agreement you have with Ford and we send it out to you.

 

[00:15:31] And they think I’ve used your Web site for my Ford Transit van. You puff up. You I’ve I’ve listened and and and very properly processed your credit. Ivone Thoughtful.

 

[00:15:42] And and if you decide you don’t want it and you return it all, you’ll have problems installing it. You still call us. So you you you think it’s an inducer that you are doing business with Ford? It’s all Ford pointed put on the back end. We are doing all the transactions. So you see that what we’re doing is we have the physical supply chain, we have the digital supply chain where we are going in and checking your rights and we are customizing the product to you and the financial supply chain levy charting your credit card. We are also doing the license management and making sure that the people who created the maps get paid. We’ll also be coinciding over to Ford. So we are managing the entire back end of this and this and the security of all of that. Absolutely. So if you’d asked me what’s one of the key things that you’re watching, Hannah, I’d say cyber security is so vital that the top and cyber security, not just as it relates to us, but in our entire supply chain.

 

[00:16:49] It’s a very heavy investment area for us. We as I mentioned, we have very active in the in the automotive industry. But also in the medical industry. And we certainly have some sensitive data. And I don’t want anybody to be able to access them right now except the feed my staff who need to do it.

 

[00:17:13] And so. So we run a very high level of cyber security. And of course, it’s driven by our desire to do the right thing and keep the data safe, but certainly also our contracts with our customers. It’s very specific about that. This is a big area of concern, as it well should be.

 

[00:17:37] Yeah, it should been. And required to do so. All right. So we’re pick your brain on other global trends or news or developments that you’re tracking more than others. Before we do that, now, we have a sense of what Islam does. Right. You got a sticker for that? OK. Where do you spend your time? Yeah, I think one of my favorite questions asked CEOs is everyone assumes where they spend their time. But it is so different. We’ve found it so different from from person to person. So where you spend your time, number one, that’s one A and one B is what what are your favorite aspects and where you spend your time.

 

[00:18:20] So I. I’m smiling as to asking the question, because this shit for some fellow CEOs recently that I read an article that Howard Business Review put out about. Went through sort of what two CEOs actually do.

 

[00:18:36] And I thought, well, that could be kind of interesting to know what other fields Sheer.

 

[00:18:41] So I’d say I spend a lot of time on an on company culture company conscious. Really important to me. I believe that in the end, when all is said and done, the company culture is the most valuable asset or the biggest a liability. And when I look at acquisition talk, it’s etc.. The culture is fully. Top on my list, very hard to do due diligence on. By the way. Yeah. Yeah. So I spend a lot of time on alignment to company culture thinking about company culture and core values, communicating core values. And and I’d say that’s probably my number one area in alignment then communication and planning.

 

[00:19:34] So if I can. And there’s not there may not be one perfect answer cos there’s so many different things you can do to impact culture as a leader and CEO. But how have you found through through 19 locations now around the world. How have you found. Is there one best practice that you love to do each month run on a regular basis that helps pull that culture together and align it?

 

[00:19:58] Oh, definitely. All hands on hand meetings. And we are very. So we have very infamy nation sharing throughout the company, very important that everybody understands where we’re going and and aligned around it. And so, yes, sharing information and B-school vely high on that.

 

[00:20:20] And I I measure employee engagement. So in the just a month ago or so, got our results from a third party survey that was done. And in Silicon Valley, we scored 90 percent employee engagement. Nice.

 

[00:20:39] So the average the average amount in U.S. companies is 30 percent. Wow. 30 percent. Which to me is how can you even do aluminum?

 

[00:20:49] Yeah, but so 98 percent of the employees come to work every day with the intention of giving their best that day. And that that’s a huge focus for me. And as I said, I believe when you look at capabilities, the technologies is really what what drives the competitive advantage. But without that employee engagement and that sense of ownership and it’s set for you cannot drive anything, you cannot drive technology, you cannot drive alignment, you cannot drive customer satisfaction. So and so that’s really important to me to continue that love, that it’s wonderful when someone is a poem.

 

[00:21:31] Put you on the spot again. Okay. You don’t mind. Great. I would have like a sponge dress, right. I’m just Greg White be proud. So before we circle back and get some more trends that you’re tracking. Hanna, when the topic of culture comes up, I mean, what are your thoughts on that? Yes. So important.

 

[00:21:50] Agree with all the things that you’ve said. Hanna, something that I focus a ton of my time on and our leadership team focuses a ton of time on.

 

[00:21:59] It’s a topic at every meeting and and every new hire and where, you know, there’s no time to say it. We’re an early stage company of 15 people now. And even at that level, I mean, the importance of setting that culture to me is paramount. So it’s something we work very hard on and we’ll continue to to maintain as as we grow. So, you know, with you know, as a CEO, you know, make sure we have vision, make sure we have culture, making sure we have money, go well.

 

[00:22:40] Hanna, I liked how you put it about how you can the best basically you can have the best technology. But without those people coming in 98 percent, which is a remarkable score that are there have a sense of mission, have a sense of team. You know, certainly the Sheer to learn that is a that’s part of the secret sauce in business success for sure.

 

[00:23:01] So before we move on. When you think about alarm, alarm, what else makes it unique? What else are you proud of that you’ve put your stamp on as a company to continue to grow?

 

[00:23:16] I think that the staff attitude will be important, but I also think capabilities. I had a, you know, top notch stuff. So when people start companies and I see entrepreneurs make this mistake all the time, they go, oh, I cannot afford somebody who is that good. So they settle for somebody who is not that good. And the and then they decide that that person is probably an idiot because they cannot figure it out.

 

[00:23:45] And I’m the only one who can do advice. And so they never grow the company.

 

[00:23:50] I’ve always, always believed in doing the opposite.

 

[00:23:54] I want to have the very, very best people, people who are smarter than me, who know more than me. But just taking the ball and running with it. And my job is to keep them aligned. Right. But. But. They need to be the best players that you can get in and and really people you are proud of. So I think that that’s the other parameter looking at as as a vehicle of. The team hopefully is always getting the best people and that has allowed me to grow. It’s also allowed me to do a lot of other things that the people don’t think that CEOs can do, such as taking long vacations.

 

[00:24:36] I know what SFI said and what I know because my staff members really, truly have it under control.

 

[00:24:44] I love it.

 

[00:24:45] I love the sense of no compromising that I hear on culture or whether it’s on building the team and some other things. I love that because it comes across. I mean, it’s like you you can feel it. Know come some of our observations last night was we are enjoying some delicious food here at this resort. I can’t here know why I was there. No honor. No one’s involved. Okay, so you’ve already mentioned about one of the trends that you’re really focused on. When you when you survey the global supply chain, an industry is cyber security. What else have you been tracking as a CEO of a global organization?

 

[00:25:26] Of course, a general technology. I mean, as I said, I believe this battle is, one, a lost on technology.

 

[00:25:35] And so I think aligning business and technology, that business drive technology, but the technology elevate business. And so we are looking at the boost, both of productivity improvements, visibility improvements and predictive analysis.

 

[00:25:59] Io t integration and facilitating data into change different ways. We’re just about to release an new tool a in that to make it very, very easy to integrate and a number of different you know, we’re investing heavily in technology. That’s our main focus as we a vehicle in the company love. And the other thing, of course, I’m always looking at the global global trends. Right. So we are global. We actually technically multinational because we’ve got into two different places and.

 

[00:26:43] And I believe in global trade. But I also believe in India sourcing. I think we’re going to see a trend. India sourcing now where we have had some trade issues over the last couple of years and now enhanced by the Corona virus. I think many supply chain posts are going to sit back and say maybe we should look more at near sourcing. So I feel that that tide is about to turn. And I think it’s a pickup opportunity for smaller and diverse suppliers. Took it into the Supply chain and B have impact locally. You know, India near the markets. And that mean that it’s not just in the U.S., but it’s wherever the markets are. Right. So 96 percent of the consumers are still outside the U.S.. We need to remember that. And so that’s another trend I’m following. I’m suddenly following all the international compliance management. Compliance management is such an interesting area.

 

[00:27:45] And so when you when you’re speaking about compliance management, give us the context. What what aspect of that are you involved in?

 

[00:27:54] Me personally. Oh, well, let me rephrase that. These are great people.

 

[00:28:01] So when we talk about compliance management, are you talking about with your customers with certain. What does that mean for you?

 

[00:28:09] All of the above? I think so. So I think, you know, you look at it, it’s time you upgrade the facility. You have good compliance to local labor laws and other laws pertaining to that facility. Then you produce a product. Is that legal or illegal? You need to get it across borders and into different legal entities. How does that work and how do you do that legally? And what where can you ship it? Where can it be used? And then, of course, is the customer compliance. Right. You know what? What are the customers requirements mostly?

 

[00:28:44] Did mean across the board?

 

[00:28:46] Well, you know, it’s a really complex animal.

 

[00:28:50] And and I mentioned the vertical swin. One of the reasons we are not in even more verticals because our services are really easy to transport, but that’s a compliance manager, meaning. So especially when you look at the food industry, it’s it’s very, very specialized compliance management. That’s not something we do. Other industries. Yes, I guess so. And then, of course, this the entire sustainability, which is part of the compliance management, some in some cases. And and that’s also built into our supply chain management, how we the handle that so many times it becomes a contractual issue between us and all customers. Are the outlining very clearly who’s responsible for what? We don’t always know all the technology that’s built into the product. So then we’ve got to rely on our customers to figure that out. But, you know, I I enjoyed the complexity in Supply chain. I think it’s a big bairey is finding competitors and it’s fun for me. I put them. But certainly it also makes life interesting. It makes technology really paramount. It makes having really pride. People understand that they find the depth of the issues really paramount. And it makes ethics really important as well.

 

[00:30:18] Absolutely. That was a week we could take in the last four minutes. Yeah. And and publish that as a business lesson. Yeah. You gave such a well-rounded definition of where compliance can can rear its and mess up the business right now from the customer to from a geopolitical standpoint to a an industry or sector standpoint. Certainly when you when you when you talk to a medical or or technology products or so many different levels and dynamics to compliance. So thank you for walking me through.

 

[00:30:53] I feel like I’ve got the business less now. Something great. And yeah, especially as we go more and more to a global economy. And it’s it’s going to be required, you know, to do that. What do you see as challenges as you’re working with a lot of different companies? You’re running the supply chain. What what is the challenge of fulfilling it to their customer expectations? You know, each of them have different levels of customer expectations. And how do you manage that? I mean, other than just systems, I mean, there’s a lot other elements built in there.

 

[00:31:28] One of what I think one of the issues in corporate America today is risk adversity and slow decisions. And and I. Shield the customer into this sentiment, and the need in Supply chain today is to make fairly fast decisions and not knee jerk decisions. But if decisions that come in fairly short order and and I see corporate America having problems with that, sometimes it needs to go fairly high up in the organization before you get they knew about who to leave their stick.

 

[00:32:10] Then they go out and and I see that as a main obstacle to maybe meeting customer expectations. I am.

 

[00:32:24] And of course, many organizations are very siloed also with a decision making. So and one of the things we do when we launch a new program for customers is we go to the different departments and areas that maybe should be involved.

 

[00:32:40] Then they add that the stakeholders of business owners don’t always think about, oh, maybe we should have asked them about this.

 

[00:32:48] So trust us. Yeah. Yeah. Talk to your local, you know, all those type of.

 

[00:32:56] So. Yeah. So we have a long checklist we go through and sort of paying off discreetly to it forces. But yeah that is so it is a mid-sized player in the industry.

 

[00:33:11] I’m personally not thinking that lots organizations add as much value as a small and mid-sized players just because. No, I believe the world is neat, neat companies and decisions that are NYPL. Yeah, and I feel strongly resourceful in simple. One of the things we get her point.

 

[00:33:34] Okay. So as we start one down, the interview would love to get you to weigh in on. I know you’re a regular at Dembski events. Why are you here? What’s the value in 1912?

 

[00:33:47] Johnson saw in twenty twenty.

 

[00:33:51] Okay. I’m not that old in 2012.

 

[00:33:57] Dunston and Johnson invited us to join the scan. We went to the Dems program and went the the certification program.

 

[00:34:06] We got to the highest level you can ID within that program and it really brought us different value both internally as we sort of took middle management food to a training process, but also a in terms of relationship with corporations and with fellow diverse suppliers.

 

[00:34:34] So I’m a big believer in diverse supply. We run really high, diverse supply spent. We have probably one of the companies of the diverse companies with the highest diversity supply, Aspen.

 

[00:34:47] We do have contracts where we run 40, 50 percent, which is very hot when you do technology.

 

[00:34:55] And so we are very involved in the in this community and very excited to be here. Well, okay.

 

[00:35:03] So let’s make sure our listeners know how they can learn more about Islam. So where can you give us a u._r._l? Give us where in a year? You’re very active on the association’s circuit. How can folks connect with your company and connect with you?

 

[00:35:20] Well, we have, of course, a Web site. It’s a lumped outcome, Aiello and dot com. And, uh, we are very active on social media. So both on LinkedIn, Twitter, Facebook and and you can also reach me. Hadnot Kane at the UN Linked-In and at Twitter, a user may find me on Instagram.

 

[00:35:46] A Supply chain Hana is how I’m passionate about Supply chain. So what can I say?

 

[00:35:52] I love it. And that passion comes right through. I had one quick question, and if you’re looking to wrap up and it’s fascinating to me because as an entrepreneur that was in supply chain management in the corporate world and kind of fell in love with Supply chain early, see it as kind of I always call it this like honey hole of opportunity.

 

[00:36:09] Right. And obviously saw that and started the business. You did a lot of things as you explained earlier in the show. What led you to make that jump and choose Supply chain as the place to do it?

 

[00:36:24] Oh, I was I I was involved in different supply chain activities and really effectively worked with the what was at that time propably a competitor when I and started down. And I you know, it was interesting because as you well know, the first.

 

[00:36:42] Hoff Yeah, it’s it’s it’s it’s yeah, yeah, no, totally different, so trying to make everything look to create some structure and fun thing, you name it. And. But vey soon I felt that I had come home. This was what I was meant to do. And I I’ve been really excited about grown the company. It’s changed my job functions also.

 

[00:37:09] And it gives me great job satisfaction. And as I said, my biggest satisfaction in being a CEO is so impact. I can have that good. I can do both for employees, for the greater community, for the planet, for a number of different things. I really feel very gratified with the with what I can do.

 

[00:37:30] So I always feel like right now getting this company out there is outstanding and a pleasure, just like we thought it would be.

 

[00:37:40] I appreciate what you do and the passion and enthusiasm and leadership with as it relates to your approach. So wish you continued success. We’re going to have to have you back, Owen, as who knows. But Tom, we’ve talked with you. This time next year, you might be in 100 plus locations around the world.

 

[00:37:57] I’m not you know, I value quality over quantity. So I don’t think there’s going to be going so far.

 

[00:38:05] Hey, the view that the fun place to go and I plan on keeping on. All right.

 

[00:38:12] Right. We’ve been chatting with Hannah Kane, CEO at. And you can learn more at alum dot com. Right? Aiello AMW.com or across the social media stratosphere. Okay. Paul, what a great hits. Keep coming with interviews here. Right? Many great leaders here. This has been awesome. So big. Thanks for your Tom Hannah and your Tom Paul course.

 

[00:38:35] Thanks for the Verusen team for sponsoring our coverage here of the Dembski event. Make sure not only stay tuned for all of our the remainder of our interviews here throughout the event, but you can learn more about Dimka at DMM SCA, a DOT U.S. sipper. From that, you can check out some of things we’ve got coming up. Supply chain. Now we’ve got in-person events. We’ve got a global digital events, a variety of partners from E.M.T. Rorters Events to Automotive Industry Action Group Resilience 360 and Moto X for that matter. If you can’t find somebody looking for on our events tab or webinar tab at Supply Chain Now Radio dot com should a note to our CMO Amanda at Supply Chain Now Radio dot com and we will get you hooked up. Big thanks once again to Hannah and to Paul. Stay tuned. We continue our coverage of the conference here, the dembski conference here in beautiful Scottsdale, Arizona. Scott Luton here on behalf of Untaught and tartine. Have a wonderful week ahead and we will see you next time on. So much amount of picture about.

Would you rather watch the show in action?

Watch Scott and Paul Noble welcome Hannah Kain to the Supply Chain Now booth at the DMSCA Conference in Scottsdale, Arizona.

Featured Guests

Hannah Kain is President and CEO of ALOM, a global supply chain company she founded in 1997 headquartered in Fremont, California. ALOM operates out of 19 global locations to support its Fortune 500 customers in the technology, automotive, medical, financial, and energy sectors with brand enhancing supply chain management services and solutions. Hannah was born in Denmark where – in addition to a business and political career – she taught at Copenhagen Business School. Hannah holds three university degrees. Hannah is a current board member of the National Association of Manufacturers, Women’s Business Enterprise National Council (WBENC), and WBEC-Pacific. She is the board chair of How Women Lead, Silicon Valley, serves on the Advisory Council of Heritage Bank of Commerce and is a member of the exclusive invitation-only Committee of 200 for executive women. She has received numerous awards for her supply chain, leadership and diversity activities. Among her 2020 recognition: Business Insider named her one of the top 100 people transforming business. For the sixth year in a row, Hannah was named a Supply Chain Pro to Know. She was recognized as one of the top 10 women in logistics, and she won the inaugural SDCE Women in Supply Chain award in September 2020. Among her prior awards, 2019 WBEC-Pacific Pinnacle Award, 2017 Gold Woman of The Year Stevie, and the 2017 Silver Stevie for best global woman-owned business. She has been honored as a Top 25 Champion of Diversity in STEM, won the Manufacturing Institute STEP Ahead Award, the YWCA Tribute to Women Award, inducted into the Silicon Valley Capitol Club wall of fame, won the global Vistage Leadership Award, and named a WBENC Business Star.

Paul Noble is Founder and CEO of Verusen, a technology firm that uses AI to predict inventory and harmonize data organizations in a variety of industries. Verusen automatically integrates to your ERP and disparate data sources — single or multiple systems, one or many locations. Then, the platform’s Artificial Intelligence learns from your own inventory experts and encodes their knowledge to provide seamless inventory harmonization. With Verusen, you get automatic naming and categorization with 99% reliability at scale — a true material master. Paul’s passion for entrepreneurship has always shaped his approach for go-to-market strategies and tools, which was the driving force behind pursuing his dream of launching Verusen to improve the availability of easy-to-use technology for optimizing the supply chain for materials and MRO. Learn more about Verusen here: https://www.verusen.com/

Hosts

Scott W. Luton

Founder, CEO, & Host

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Patch Reilly

Data Analytics and Metrics Intern

Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Karin Bursa

Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Jamin Alvidrez

Founder & CEO, Supply Chain Now
Host of Supply Chain Now, Veteran Voices, This Week in Business History

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or singing second soprano in the Grayson United Methodist Church choir.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Allie Krasinski

Marketing Coordinator

Allie is currently completing a degree in marketing with a certificate in entrepreneurship at the University of Georgia. She got her social media start through an internship with Shred, a personal training app, and she’s been hooked ever since. She works to optimize our following base while assisting the team with content creation, influencer outreach and other marketing endeavors. Allie can’t wait to keep growing alongside Supply Chain Now.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Jada Carson

Marketing Coordinator

Jada is a recent graduate of Old Dominion University, having earned her Bachelor of Science degree in Communications with a media studies concentration and marketing minor. Jada got her start producing content at 16 years old, while attending a radio and broadcasting journalism program in high school, and hasn't looked back!  She is an asset to the Supply Chain Now team as a media specialist, podcast and media producer, and production coordinator.  Outside of Supply Chain Now, Jada is a big Lakers fan, and also a music journalist and enthusiast.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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