As we head into the holiday season and peak season for retailers, issues like shipping loss, increased risk, and even porch piracy are on the minds of merchants and consumers alike…
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Digital Transformers Classic – #BizTalks: The Most Exciting Tech Trends for 2023
Sponsored by AT&T Business, this classic Digital Transformers episode gives us some bold predictions from two of tech’s brightest leaders: Sally Eaves and Glen Gilmore. Tune in as the duo joins Kevin L. Jackson…
Finding the Golden Nuggets in Digital Enablement Strategy
Digital transformation strategy allows organizations to drive change through significant process improvements. Enterprise resource planning (ERP) systems play a vital role…
The Great Supply Chain Awakening Featuring Mike Griswold with Gartner
What has been seen cannot be unseen – that is Greg White’s theory on the spike in supply chain awareness among consumers, professional colleagues, and even…
How Bio-Rad is Reimagining its Supply Chain to Boost Customer Service
Bio-Rad is a global leader in developing, manufacturing, and marketing innovative products for the life science research and clinical diagnostic markets…
RPM Accelerates Growth, Moves the Market Forward through Turvo TMS
RPM, an international shipping and logistics company, is carving its own path as a leader in vehicle transportation and specialized freight. The vehicle transport sector has fallen years…
How Automation Improves Customer Communication & Supply Chain Performance
Ongoing supply chain disruptions have not only made product shortages and delivery delays the norm, but they have also exposed the internal weaknesses…
Supply Chain Now Classic: Sustainably Winning Sound Customers for Life
Sweetwater sells musical instruments, live sound equipment, and recording equipment for every lever of user – people building multimillion dollar studios, clubs and churches that needs audio, etc. Because e-commerce is their primary sales channel, they have also built up an exceptional team of sales engineers that are trained to do everything from advise…
#BizTalks: The Most Exciting Tech Trends for 2023
Sponsored by AT&T Business, this episode closes out 2022 with some bold predictions from two of tech’s brightest leaders: Sally Eaves and Glen Gilmore. Tune in as the duo joins Kevin L. Jackson to…
Gravitating to New Things featuring Helen Yu
All professionals should aspire to continue learning. While this is an easy idea to agree to, it is very hard to stay committed given the demands of most people’s work and personal lives…
Obsessing Over the Frontline Customer Experience featuring Michael Prince from Walmart
Creating a world class consumer experience is no easy feat. For one thing, each customer wants something a little different. But making sure that the intent of a new program or a corporate collaboration delivers the intended value requires that everyone on the team keep every customer in mind. Michael Prince is the Vice President of…
Dial P Crossover: Taking a Thoughtful Approach to Relentless Improvement Featuring Tom Burke with ButcherBox
Although the most memorable shortage of 2020 was toilet paper, there was a span of time in the spring and early summer when the food supply chain was under strain as well. Concerned about lockdowns and being able to feed their families, people bought huge quantities of groceries and stocked up their homes…