Innovation and disruption are constants in the supply chain game…
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The Impact of Change Orders on Your B2B Customer Service Team
By industry definition, a change order is when a customer requests a change to a parameter on an existing order. It will often change the requested delivery date…
Supply Chain Today and Tomorrow with Mike Griswold
Join hosts Scott Luton and Greg White as they welcome Mike Griswold, VP Analyst at Gartner, back for his popular monthly series, Supply Chain Today & Tomorrow…
Shipping into the Future: Using Data the UPS Way
As we head into the holiday season and peak season for retailers, issues like shipping loss, increased risk, and even porch piracy are on the minds of merchants and consumers alike…
Digital Transformers Classic – #BizTalks: The Most Exciting Tech Trends for 2023
Sponsored by AT&T Business, this classic Digital Transformers episode gives us some bold predictions from two of tech’s brightest leaders: Sally Eaves and Glen Gilmore. Tune in as the duo joins Kevin L. Jackson…
Finding the Golden Nuggets in Digital Enablement Strategy
Digital transformation strategy allows organizations to drive change through significant process improvements. Enterprise resource planning (ERP) systems play a vital role…
The Great Supply Chain Awakening Featuring Mike Griswold with Gartner
What has been seen cannot be unseen – that is Greg White’s theory on the spike in supply chain awareness among consumers, professional colleagues, and even…
How Bio-Rad is Reimagining its Supply Chain to Boost Customer Service
Bio-Rad is a global leader in developing, manufacturing, and marketing innovative products for the life science research and clinical diagnostic markets…
RPM Accelerates Growth, Moves the Market Forward through Turvo TMS
RPM, an international shipping and logistics company, is carving its own path as a leader in vehicle transportation and specialized freight. The vehicle transport sector has fallen years…
How Automation Improves Customer Communication & Supply Chain Performance
Ongoing supply chain disruptions have not only made product shortages and delivery delays the norm, but they have also exposed the internal weaknesses…
Supply Chain Now Classic: Sustainably Winning Sound Customers for Life
Sweetwater sells musical instruments, live sound equipment, and recording equipment for every lever of user – people building multimillion dollar studios, clubs and churches that needs audio, etc. Because e-commerce is their primary sales channel, they have also built up an exceptional team of sales engineers that are trained to do everything from advise…
#BizTalks: The Most Exciting Tech Trends for 2023
Sponsored by AT&T Business, this episode closes out 2022 with some bold predictions from two of tech’s brightest leaders: Sally Eaves and Glen Gilmore. Tune in as the duo joins Kevin L. Jackson to…