Teams of all sizes are focused on providing the best experience they can for their customers, and they can’t do that today without investing in a specific digital experience. While many people have the technical skills to build a basic website, that is not the same as crafting a digital experience, a completely different approach that…
tag Archives:
Supply Chain Now Episode 636
In this episode of Digital Transformers on Supply Chain Now, hosts Kevin L. Jackson and Scott Luton welcome special guest Jeremy Deuchars, Business Development Manager with Esker, to the podcast.
Supply Chain Now – Episode-426
The field of customer experience management (or “CX”) has only formally been around since the early 2000’s, but it has quickly grown to be one of the most important areas of investment for companies. Whether they have responsibility for big companies, small companies, startups, or government organizations, leadership teams want to make sure their customers are happy, and that success stories reach new prospective customers.
Supply Chain Now – Episode-488
Sweetwater is the largest online retailer of musical instruments in the United States. Despite the fact that they are online, their business is a highly personal one. People tend to have very strong feelings about their musical instruments and supporting technology.