This special episode was initially released in September of 2020, and features Greg White sharing his heartfelt memories of the tragic events that unfolded on September 11, 2001.
Greg was working with a medical supply company and was in New York that fateful day, and even in the midst of the fear and confusion, the supply chain rolled into action immediately – delivering much-needed medical supplies to the island of Manhattan.
Some people experienced 9/11 firsthand, some as a current but faraway event, and others only learned about it later as history. Join Greg as he shares how he remembers the day – and how he strives to never forget.
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Scott Luton (00:32):
Good morning, good afternoon, good evening, wherever you are, Scott Luton here with you on Supply Chain. Now welcome to today’s show. So today of course is September 11th, 2023. It’s really hard to believe, but it’s been 22 years since that fateful day back in 2001, when 2,996 souls were lost here in the US throughout the year. But today especially our thoughts and prayers are with all the families and friends that have dealt with this tremendous loss through the years. In a special episode today, we’re gonna be focusing on lessons that we can learn from the tragic events that unfolded on nine 11 as we are featuring a special repeat episode that we had initially released back in September, 2020, almost three years ago. In this episode, Greg White, via his podcast Tequila Sunrise, where he shared a few thoughts on both his personal experience during nine 11, but also importantly the critical lessons that global industry might still learn from that day two decades ago. So stay tuned for wonderful perspective shared by Greg White. You
Greg White (01:51):
Know, this week on Friday is September 11th, and I didn’t start out to make this episode, but it just struck me again as it does about every year where I was on September 11th and what I was doing. So I’m gonna share a little bit of that with you and try to make it relevant to something we can learn about prevention, recovery, and resilience from nine 11 and maybe even something we can learn about tech. I can’t guarantee it though, as it turns out, 2001 was a a recession year and the.com bubble had just burst. And like the genius that I am, I, I decided I would start a company, <laugh> and I was in New York working with a company called Henry Schein Consulting on their supply chain and helping to build a technology to help them improve some critical elements of their supply chain. We had just started working there in August.
Greg White (02:57):
We’re about a month into things just getting settled in and putting some projects together to help their team become more effective, coordinating with some of their European entities to onboard them because they had just been acquired. And I was working in my office and my wife called me and said, Hey, a plane just flew into one of the twin towers. And honestly, what I thought was it, it happens from time to time. Some idiot in a 1 72 gets off course, isn’t paying attention, who knows, it’s just a terrible pilot and hits a building. It has happened before in New York, and that’s what I thought. And I went to ABC news.com on my laptop and was talking through it with my wife Vicki. And as we were talking about it, the second plane hit the other tower and it was in that moment that I knew something bad was happening.
Greg White (03:56):
<laugh>, she and I talked and a little bit more, and I suggested that she get the kids and get ’em out of school. And it was pretty clear that it was not a 1 72. Then we got off the phone and kept touch a little bit and because Henry Schein was a medical supply company and the news hit pretty quickly, we started turning around trucks that had left the distribution centers and they opened, they had closed all of the bridges and tunnels onto Manhattan, but they opened them back up for Henry Schein trucks to bring medical supplies back onto the island, many of which were never used. Of course, there weren’t many survivors in the affected areas. So my father called from Arizona, my sister was going to N Y U, and we had lost touch with her, and N Y U is near the area.
Greg White (04:54):
So he was worried, and of course he suggested that I try to give her a call, which I did. But of course, cell coverage was not good. First, everyone was on their phone. And then secondly, of course, many of the towers were in many of the cell repeaters and antenna were in the Twin Towers. So when they went down, so did cell coverage and many other things. I was there for a few days after that and I had told the folks that I was working with at First Chance, I got, of course, I was on Long Island, their office is in Melville, so we were waiting for the bridges to open for anyone to leave the island. And you know, I told the executive team there that as soon as the bridges did open, I was heading out. My daughter’s birthday is September 15th, and there was no way I was missing that even for a national catastrophe.
Greg White (05:53):
I got up every hour on the day, the night that they said the, it looked like the bridges would be opening. And as soon as I got the word, the bridges were opening, got my rental car loaded up with provisions, a little bit panicked, but uh, loaded up with provisions and started heading out around, I think it was around four o’clock in the morning. Fortunately, the car that I got was a white Ford Crown Victoria, so I didn’t have any trouble with pace. Of course, there was nobody on the road that time of the day. And even then, there were very few people on the road. Even the next morning I got in the left lane, went a hundred miles an hour through New York, New Jersey, Allstate, south Washington dc barely saw vehicles on the road until I got south to about Charlotte. When I got there, there were a lot of people exchanging cars, jumping from one car to another, trying to get to their destination from whoever they had connected with before.
Greg White (06:58):
Strangely, where I stopped, nobody was on their way to Atlanta. So I continued on down to Atlanta, and when I hit Atlanta, it was as if nothing had ever happened. The traffic was bumper to bumper, people were going about their day, and this was two, two, maybe three days later, people were going about their day pretty normally. I remember because it took 14 hours and 57 minutes and two hours of that roughly a thousand mile trip were in the Atlanta Metro area where uh, I just happened to hit the city in rush hour and traffic was just incredible. You know, what made me think about all of this was one of the big sayings to come out of nine 11 was never forget, and many still say never forget, but too soon it seems too many did. And, and I feel like this and other le lessons are applicable today, for instance, as we talk about covid now, right?
Greg White (08:02):
So many say the world is forever changed by covid. And I can’t say that’s untrue, but that’s not to say that humans are forever changed by it. We can study experience with previous catastrophes and see in many cases that there’s much we can learn from that we do very often forget. Let me tell you what I mean. My great grandparents and grandparents both went through the Great Depression and the Dust Bowl. So in the Midwest of the us Kansas in particular, there were seven years of drought, devastating drought and dust storms, frequently very little to no rain for seven years. And that had a big, big impact. My great grandparents always said, clean your plate. And things like, don’t get your hopes up too much. They may be dashed. Imagine how many times their hopes might’ve been dashed in seven years. When there’s drought, then there’s not, then there’s more drought, then there’s a dust storm that wipes away all the top soil, so you can’t grow anything or berries, farm implements and homes and people, and just about the time they get dug out, here comes another one.
Greg White (09:24):
So it, it was a very prevalent point of view for a certain generation, but what I realized even then was that there were different outlooks between my great-grandparents who were parents during that time, and my grandparents who were kids during that time, think about things like the Holocaust. Some say, uh, it never happened, right? They deny that it ever happened. And as I said, we promised to never forget nine 11, and yet it took us less than 10 years for us to dismiss Al-Qaeda as a threat to the us. And in fact, it took us an accumulation of terrorist incidents to motivate the US to locate and eliminate Osama Bin Laden. So why, why do we forget? We have many catastrophic disruptions throughout time, and you’d think we’d learn the lesson to be on the lookout or be diligent or to learn the lessons of those things forever.
Greg White (10:24):
You know, a, a catastrophic disruption may change people forever or at least change some people’s outlook forever that don’t get your hopes up. Never left my great-grandparents, but it took seven years of drought and famine to embed that outlook in just some of the population. So catastrophe doesn’t change all people forever, and it definitely doesn’t change the world forever. Why not? Well, my theory is that human memory is very short. And why is human memory short? Uh, what happens to the heightened awareness that inevitably comes after the great recession after nine 11, after the 1987 stock market crash, after the depression, after the Vietnam War, after a multitude of events have impacted much of or maybe the entire world, why don’t we maintain memory of these catastrophic events? Consider this, I I live this with nine 11 in the living generations of any crisis. You can break it down into roughly three means of experiencing a catastrophic event.
Greg White (11:40):
It’s experience. For some, it’s life changing, life altering, a personal impact and experience for some portion of the population. It’s a current event for the younger generation. It’s something you study, it’s something your parents felt but largely shielded you from as much as they could and something that in your particular age range, maybe you’re not able to contemplate completely. And for the youngest generation its history. In nine 11, 2001, I had a 10 year old, I had a four year old and my wife was eight months pregnant. So we had one who barely contemplated it, 10 years old, one who didn’t contemplate it at all, and one who was born after the event happened. So for at least the two youngest, it was really that history type event. It didn’t impact them in as visceral a way as it did my wife and I or their grandparents.
Greg White (12:48):
Those most impacted by the experience. If you think about it, have the least time left in active society, in the workplace, in media influence and in life. And therefore, the collective memory of humankind is relatively short. Let’s examine where we are today. Let’s not kid ourselves. We’re living in a reflection of history that many should remember right now. The eighties banking crisis and stock crash. Many of the same conditions in the stock market and the economy exists. There’s no way to deny that yet we also don’t know is it different? Is it the same? Is it close enough? Are we in denial? What can we do even if it is and, and if we can, should we do anything when, when these sorts of situations occur? We certainly can’t let fear grip us. We need to, as best we can, acknowledge and try to relate to history.
Greg White (13:54):
But that’s really difficult to do again, because of that collective short memory and also because I, I think people are eternally optimistic, right? It seems we must experience things to see possibilities as real and even then memory fades. So we really must experience things in the moment to see them as real. We are at least eternally optimistic and maybe even subconsciously in denial that such catastrophic disruptions can occur. What do we do? Well, I, I believe that we must acknowledge the faded memory concept as a human shortcoming and attempt to compensate for that. So consider what’s available to us today. What can we apply to a solution that won’t forget to expect or predict or prevent or deal with catastrophic disruption? Think about this. Predictive analytics and AI were honed on preventing terrorism after nine 11 and particularly after Richard Reed, the shoe bomber. We used these technologies to monitor activity on social networks in communication and in movement patterns of human beings to predict the likelihood of the next terrorist to strike.
Greg White (15:22):
It worked. In fact, we stopped a number of terrorist incidents post nine 11, and it’s how I got the idea for predicting customer purchases based on indicative activity. In fact, I’ve used this many times in a, in sales discussions, it sounds crazy now, but consumer terrorists, right? We’re trying to predict the next time that a consumer will terrorize a retailer by buying too much of a particular good toilet paper is a great example. More people would have done better if they had been predicting the customer rather than trying to predict the item, by the way. But that’s another, that’s a whole other episode. We can learn from this and we can impart things like technology to act on our behalf. Look, the old saying by Winston Churchill, those who fail to learn from history are doomed to repeat it. It’s proven again and again. And in fact that statement was not originally said by Churchill, but history is a little bit faded on who actually said it for the first time.
Greg White (16:35):
Will catastrophic disruptions change the world forever? To some it will feel like it. To some it will feel less like it. But in truth, no catastrophic disruptions will not change the world forever. They may change people’s perceptions of the world for their forever. It may cause people to change their activities and actions and perceptions for their forever, but ultimately, more of those people will move out and the collective memory will be altered more proportionally represented by those with less memory and less impact to their psyche of these events. And that is how we continue to fall into these traps, if you wanna call ’em that. What I believe is we must use our capability to impart the lessons of history into unemotional data banks, if you will, that never forget or minimize or misinterpret the conditions of the past unemotional tool sets that don’t fall into denial, that don’t try to rationalize, that don’t have to make themselves feel better about the future by, in some cases ignoring the realities of the past.
Greg White (17:56):
These mechanisms can be effective alerts to awaken us to potential danger, to enlighten us, to potential solutions, and to enable us to recover and boost resilience for the future. I’m hopeful that this is helpful for folks there, but the, the truth is we need to identify how we can be more predictive, more preventive, more responsive, more resilient in these kind of situations. And I believe it’s virtually impossible for us as human beings to do that. We need some technology to help us do that and overcome these kind of situations that that challenge us periodically. These we keep talking about, especially in supply chain, that these disruptions are gonna continue to come. We should use those opportunities to continue to learn and to continue to create a knowledge base that can continue to get better at predicting or preventing or at least responding and recovering to these things. So, you know, I always encourage you to acknowledge reality, but never be bound by it. And I implore you on September 11th at least to never forget. Thank you.
Scott Luton (19:19):
Thanks Greg. Really appreciate that message here today, folks. We have so much that we owe to so many, and that is a big part of the critical mantra to truly never forget. With that said, and on behalf of our entire team here at Supply Chain now, this is Scott Luton challenging you to do good, to give forward and to be the change that’s needed. And on that note, we’ll see you next time, right back here on Supply Chain now. Thanks everybody.
Thanks for being a part of our supply chain now, community. Check out all of our email@example.com and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain. Now.
WEBINAR- Unlocking the Power of Diversification in Last Mile Delivery: A Game-Changing Webinar for Logistics Professionals
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Vice President, Production
Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.
Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research. Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Director of Sales
Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.
With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.
When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Principal & CMO, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.