On this episode of Supply Chain Now, Scott is joined by Paul Noble and broadcasts live from DMSCA, welcoming Marie O’Malley to the Supply Chain Now booth.
[00:00:05] It’s time for Supply Chain Now Radio. Broadcasting live from the Supply chain capital of the country, Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology’s the best practices and the critical issues of the day. And now here are your hosts.
[00:00:29] All right. Good morning, Scott Luton. Here with you, libeled supply chain. Now, welcome back to the show. What a week we’re having. We’re not broadcasting live from Atlanta, Georgia, as as usual. We’re here in beautiful Scottsdale, Arizona, as we’re covering and continuing our coverage of the DMCA conference. Diverse Manufacturing Supply chain Alliance has got a headache and a great annual conference out here, all about supplier development and supplier diversity. And we are learning a ton and really learning from a lot of thought leaders that are here as well. So before we get started, a quick programing note. You can find our podcasts wherever you get your podcast from, including Apple podcast, YouTube, Spotify, wherever. Be sure to subscribe so you don’t miss a thing. Well, welcome in my special esteemed fearless co-hosts here, Paul Noble, founder and CEO of Verusen Paul. He done.
[00:01:20] Well. Good morning. Good morning. To be back, a beautiful sunrise here in the desert this morning. It was gorgeous. It’s it’s my first night. Your first time. My first time, Arizona. And, you know, it’s a shame we’re not able to spend as much time as we should exploring and seeing this this geography and and just the culture that’s out here, but gives us a reason to come back. Yes, we will definitely be coming back soon. And really, one other programing note. We appreciate Verusen sponsorship of our coverage here at Dan Solla. And yeah, I love that you’ve been sitting in for Greg White making him jealous back in Atlanta. But we really enjoyed the thought leadership here. Cover a wide range of topics as usual. And quick note about Verusen a driven data harmonization globally. Right. That’s what we’re after it. Yes. And team focused on materials and supply chain materials and supply chain. Learn more at Verusen dot com. OK, so Paul, before we interview and kick off the interview with our special guest for this session, what’s one observation from the last day and a half that you’ve really found compelling about the you’ve been here?
[00:02:30] Yeah, I think it’s been great. The intimacy of the event really, I think brings together strong partnerships. And those partnerships and relationships within Dimka really highlight the power of the group. And I think the you know, being in technology, I think that there’s a unique opportunity to enhance those great partnerships and not overlook those, you know, the human element of these partnerships and and the role that suppliers, important role suppliers play.
[00:03:04] Human L’Arche.
[00:03:05] Yeah, it sounds like a Bruce Springsteen album dropping in Keith to 2020, but that there has been a big common theme of our conversations here today in imaginal touching on that as we interview our feature guests here for this segment, Marie OMalley, senior director, supplier outreach with Medtronic, Big Brand.
[00:03:26] How you doing? Good morning. How are you? Great to have you.
[00:03:28] We start early here on, I guess technically they too, you know, but I appreciate as busy as everyone is at these intimate events where there’s constant keynotes and the sidebar conversations that we’ve all spoken a lot about. Appreciate your time here this morning. Summary. Well, before we kind of dove in and talk shop and get your thoughts on Ryder things, we want to get to know you better first. Sheer. So give us the skinny a tell us about where you’re from and give us a few anecdotes on your upbringing.
[00:03:56] Sure. So I grew up in upstate New York, but I’ve been in Boston my whole professional career. So I live in North Shore, Boston with my husband and a dog. And we have a 21 year old daughter who’s in college in Worcester Polytech studying engineering.
[00:04:11] Engineering. What? What, what specialty?
[00:04:15] Biomedical engineering. Wow.
[00:04:16] So getting into the med device field right now, influent chip off the old. I feel great.
[00:04:23] Well, now what? Prior to kicking off your professional career, how did you. From education standpoint, where did you choose to go?
[00:04:30] So I got my undergrad at Binghamton University State University of New York in accounting. I wasn’t really sure what I wanted to do with my career early on. So my father said either be an engineer or an accountant. You can always get a job, love. So I did start my professional career in accounting and finance. I got a masters degree in taxation and an MBA in Boston, so I moved up there. But my career has taken a lot of different paths. So it was actually good advice that I had a good foundation. Well, it. Didn’t really love the accounting and finance side of things, but I did become a certified accountant and I think that created some attention in my company because I did quite well on the certification exam. I actually passed it and got second highest score in the world and nice. Wow. My boss, who had taken it three times and then insisted everyone else get it, was kind of like, whoa, wait a second. But that got the attention of the sales team. So they invited me to work for them doing commissions and pricing and negotiating deals with hospitals. I’ve been in the med device for 25 years. And then after that, we’ve had a ton of acquisitions at my chronic. So I got an opportunity to move in to global supply chain and do planning and work. Import export Logistics. And you know, that was interesting for me. I mean, there’s just so much going on in Supply chain, as I’m sure you guys know. Yeah. And early in, you know, 20 years ago, it wasn’t the profession it is today. Rod. It’s really elevated. And then I moved into saucing. So I let a global change team buying materials for cardiac vascular group. So anything from components of papers and metals to pig hearts and loge and everything in between.
[00:06:13] Everything in between. How do you source a pig heart? You get them from the people you buy bacon and sausage. Southwire. Jenny. Jimmy Dean. It’s byproducts, but it’s, you know, heart valves. Yeah, I love that.
[00:06:25] I love school. Being able to use the entire animal, especially for probably some lifesaving endeavors. Yeah. I can’t tell you that we’ve ever had a podcast interview that we talked about pig heart sauce. But it makes, you know, for those that I’m not sure how many beautiful honey hole of supply chain. That’s right. But Paul, weigh in on what Marie just shared. Two things will stick out. And as she kind of walked us through the Hollowell, her journey, the the ever evolving landscape of what is considered supply chain now, you know, in the in splotchy now, which I’ve been told in the end is dead. It’s all about circular. Yeah. I’m I’m. Wrap my head around that. But but also secondly, all the diverse roles she had. I mean, she’s like the five tool player these days. Yeah.
[00:07:12] I think it it shows, you know, the many aspects that you have to have to have on the team and and having the tool belt to manage supply chain effectively.
[00:07:23] And I think it’s interesting too, we had on yesterday from Turtling Hughes. He started in accounting and found his way to Supply chain. That’s right. And that’s how we’re not changing finance.
[00:07:36] Yesterday’s really is it’s all about, you know, obviously driving, working capital optimization and there’s so much that goes into it. So I think it’s great.
[00:07:47] We had a, um, a listener shoot me a note last night. He’s he is in school in Virginia. He’s studying engineering, economics and supply chain. And he talk about a deadly, deadly weapon getting out of school. But, um, back to Marie. So, Marie, what what was the. You’ve really run the gaman in a variety of different roles. When did you become the senior director of supplier outreach at Medtronic?
[00:08:15] I just moved to that position three years ago. So, um, we have four very large business groups of Medtronic. So with different disease states, so cardiac vaska group restorative therapies, group diabetes and then a minimally invasive therapies group. So each group has their own sourcing team. And we have our chief procurement officer that reports into our corporate headquarters. You go up to the CEO level and to pull together and kind of where it makes sense, leverage our span and have common price processes. So he had hired me a couple of years ago to really lead at an enterprise wide level. Our supplier diversity and responsible sourcing. And that’s an area that I’ve always been passionate about. I got my certified professional supplier diversity correct credential a couple of years ago. I was the one of the early adopters to get that credentials. So it’s something I’ve always felt strongly about. So it was a good role for me and haven’t been in the business unit for a number of years. You know, gives me that lens of how to effectively engage with the business units knowing they’re busy, too. But how do you add value to help them do their jobs easier and then meet our corporate goals of really making sure we’re working with the right supply base partners?
[00:09:29] So you mentioned the four different business units of Medtronic. What else if if someone that was completely gig again, the four people that may not have heard of Medtronic globally, what what what would what one product or service that they would recognize that Medtronic serves or market down?
[00:09:47] Where the world’s largest medical device companies. So we are treating two patients every second. Two patients, every two patients every second. But we started with a pacemaker. So our founder. Oh, back in. Invented the first pacemaker in his garage over 60 years ago. But now we have a broad portfolio product, so it includes anything to treat cardiovascular disease like stents and balloons or if you’re having open heart, it’s all the proceed devices for that. We do products for our spine. If you have an accident or need those neuro stimulators, diabetes pump, so continuous glucose moderating pumps, that’s pretty prevalent in those huge.
[00:10:28] Yeah. My mom is a certified diabetes educator. Over the last 20 plus years and I’ve learned a ton more about diabetes, which to your point about how prevalent it is and how really dangerous it can be if you don’t manage it. Yeah, that was a blind spot for me until I know is he educated me, that sort of. All right. So Paul, here in all of that, you know, are you curious about where Marie spends most of her time or control?
[00:10:58] Yeah, we’d love to hear a little bit about, you know, a day in the life. Right. So, you know, how do you attack? I think it’s awesome. And, um, and a difficult challenge to break down the silos of an organization. Um, as long as there is as large as Medtronic. So how do you work across those different variables of the business units and kind of attack or approach your approach, your role?
[00:11:24] Yeah, I would say it’s interesting the question, Dan alive because I think anyone in Supply chain Dan life is so different. And that’s what I think makes this field so interesting. A lot of times you have a plan of what you’re gonna do today and then it’s the crisis of the day. But, um, you know, in this role, it gives me an opportunity to be a little bit more strategic on what we’re doing and try to advance our supplier diversity programs or responsible sourcing, which is such a huge area of focus, but really having a good network across the businesses, which, you know, haven’t been with the company for so long. Know, I have those relationships, so that’s helpful. But really trying to drive strategy and then getting people to really understand the importance of that. So it’s a lot of that communication and education so that people understand why. Supplier diversity. What’s the business case?
[00:12:10] I mean, we talked a lot about this conference the last day and a half, but just putting together some of those programs and then really pulling together resources and connections from me to the business units to help champion it and drive good progress.
[00:12:25] So we’ve done a good job at Medtronic. We need to do better. But it’s exciting. I think it’s such an emerging area of focus. And, you know, even at our executive level, people are really talking more about what’s happening in Supply chain and our supply base. So it’s getting a lot more visibility can really. You know, in the past, I think, you know, dating back early in my career, it was very tactical. You know, place orders with suppliers, keep the factories running, get the best price. Yeah. Yeah. But now it’s you can have such an impact to the bottom line of the company, like you said, working capital and and things like that. So it’s I really enjoy it.
[00:13:00] That’s really become a science of sorts. And that I think as uvic as you explained it, it’s, um, you know, really important to attack it in that way because it becomes a significant competitive advantage.
[00:13:14] Yeah, I’d say it’s a science behalf. Most of the days it’s an art, too.
[00:13:17] Right. Exactly. Yeah. So.
[00:13:21] And if you came Sheer perfectly fine. We’ll move right along. You’re talking about how you done it. The organizations did a great job at that supplier diversity. But there’s more work to do and many organizations, you know, can part relate to that. Is there one metric that is the North Star as you look at supplier diversity and support development that you look at, you know, more often than others?
[00:13:43] Um, I would say, you know, we’re a government contractor and we report it to our shareholders, too. But we’re trying to grow our diverse spanned at least 5 percent year over year and all the major categories. So we do track that.
[00:13:56] The other thing that we track is just our inclusion.
[00:13:59] So making sure that we consider a diverse supplier and new opportunities and then we do quite a bit of outreach like we’re trying to help develop and mentor some of those diverse suppliers that have done a nice job in other industries maybe and want to get into medical device, which is a little bit different, but how to be successful in those areas. So, you know, those are things we report on pretty regularly. You know, as a publicly traded company, we report into Dow Jones is part of the sustainability index. And supplier diversity is a key element. A lot of those key metrics that are reported externally. So, yeah.
[00:14:34] Good point. Okay. So now I want to take the conversation broader and I want to get you to weigh in on this ever. Well, I like how you put it a minute ago. Each day you’ve got a plan and then you have what what becomes Ryder. The problems always rise at that supply chain folks are good at putting out all these fires. So this ever changing landscape that is global supply chain management, what’s one or one or two trend? Or topics or issues that you may be tracking more than others right now.
[00:15:05] I guess the topic of the day for us is the Corona virus strain. It’s just. And we’re a medical device company. So we’ve been partnering with the Chinese government where it started and providing some of the equipment that patients are needing.
[00:15:19] And ex-aide tried to help get some, you know, masks and things like that to help our own employees that are in China. So that is a hot topic of the day. But outside of that, I would say, you know, the trend is really how do we continue to advance health care and and continue to drive innovation? We do look to our suppliers to help with that. You know, we’re really good on the technology side for the devices, but we look at suppliers of how they can bring innovation for us so we can, you know, treat more patients. We’re expanding globally. So in a lot more patients are getting access to healthcare and we need to figure out how to do that in an effective, cost effective way. So, you know, that puts continuous cost pressures on us so that, you know, that’s a huge trend and a huge pressure and know we’re trying to drive efficiencies and costs in our own operations, but we need to do that. Our supply base to shrink.
[00:16:10] Talk about unplanned demand. Right. Having to respond quickly and what a supply, you know, key partners and suppliers can do to rally together in a crisis like we’re seeing.
[00:16:21] Great point. And what a great well, what an interesting time to see Supply chain kind of show its leadership muscle. I mean, that’s the that’s the opportunity. That’s that’s the responsibility, really, of global supply chain leadership. So I really you know, we as you might imagine, Miura, you’ve talked a lot about coronavirus here throughout the different shows from a variety of Froome points of view. And you know, this show published part in a couple weeks from the from the time we had this conversation. What my hope is kind of outside of the containment of the virus itself. We’re getting that. I think we’re getting a lot of mixed signals there. Yeah, but looking at the supply chain from a Sheer just supply chain disruption. Right. Something that’s a little bit more objective. Seems like the worst disruption is still yet to come for. For many. Supply chain. Suzanne. Is that a fair estimate? Is Chelsea?
[00:17:20] Well, I mean, we’re assessing it. We actually have daily meetings on it. You know, we do have a supply chain base in China, but a lot you know, we have done a good job of trying to look at business continuity because we’ve weathered a lot of issues with hurricanes in Puerto Rico, which is a big operation base for us, fires in California where we have a big operation. So we’ve done a lot better job of business continuity and looking at alternative sources. So I don’t know if what we I would say for us, the worst is to come. I think we’re trying to navigate that right now and understand it. And, you know, we’ll see. But again, we’re not projecting that, you know, that’s good. It’s gonna be a disruption. Yeah.
[00:18:01] The preparation is key and well for you all in the medical business and dealing with something of that nature is interesting. You can’t just pull out of China and then, uh, not address the situation like maybe you could if your manufacturing just hard goods or something.
[00:18:20] Yeah. Know, we take that very seriously. I mean, our mission is, you know, all about the patient. You know, alleviating pain, extending life and restoring health. And to patients. A second, two patients a second. And so we’re a market leader. So we have an obligation to make sure we continue to supply and serve our patients. Yeah, we take that very seriously. Great.
[00:18:39] Absolutely. Well, certainly, as always, hearts, thoughts and prayers are with the families that have been impacted globally. We hope to get more good news on that, on the containment of of the virus itself. We’ll see. We’ll see how that goes and in the weeks to come. Okay. So anything is so beyond coronavirus, which is on the on the tips of every supply chain. Tong these days. What else have you been tracking when it comes to, you know, the global supply chain Greene?
[00:19:06] I would just say the expansion of health care to other markets. So, you know, we’re looking at how we get more efficient. You know, we’ve had tremendous acquisitions over the years, so we’re trying to look at where we should be operating, where we should be not building products and looking at outside suppliers of who can do it better. So to make ourselves more efficient and so we can really focus on bringing new innovations versus being a manufacturer.
[00:19:32] Right. Right. No, that’s a great point. Predictability is kind of the holy grail right there and never can be fully predictable of being able to do that. So you can concentrate on your mission as a company and not be handcuffed by the back page. And some of those processes, I think is really, really a good point and good approach.
[00:19:55] Yeah. Great point. And you know. Let’s talk about health care access. That’s a beautiful thing. Right. Especially as we see certain areas that that business is moving into. And, you know, beyond economic opportunity, it’s offering health care access. And it’s neat to hear a global health care or medical product leader that ways that is keeping a finger on the pulse of that were how involved you’ll get into, you know, Ford staging things and the whole go to market aspect of health care proliferation.
[00:20:34] I would say is pretty key to our business. So, you know, we’ve been, you know, market leaders in U.S., Europe and Japan and some of the more developed countries. But we’re seeing, you know, tremendous increase in population. China is a good example. I mean, that will be our biggest market. So we’re really paying attention to it. I was actually in China in early January with the entire saucing leadership team looking at, you know, our operations over there, trying to understand the economy a little bit better. And some of the key suppliers that we have in that region. So, you know, that’s just one example. But that will be our biggest market right now. So you got to pay attention to it and figure out how you serve that market, an effective way of it.
[00:21:16] And you travel a lot in your role. I do. Yeah, I do. What’s been so obviously the trip China in early January. What else has been a really good travel destinations kind of lingered, kind of a neat experience.
[00:21:30] And last year, so I was in Singapore. I think that’s a really interesting advanced country. I really enjoyed that. I like travel in general. I love meeting different people, different countries. I’ve traveled quite a bit to some of our contract manufacturers and Dominican and Costa Rica. Just the care that they have and, you know, making devices and actually love it here.
[00:21:57] I just wish we had some time to say, you know, speaking in Singapore, I read an article in the last couple weeks, you know, the notion of smart cities. Right. Well, the article is making the case that Singapore was the smartest country. I believe that. And I’ve never been. So you can see technology everywhere, I guess. Yeah.
[00:22:16] Yeah, it it’s just really interesting. And everything is just kind of Disney World.
[00:22:24] I mean, everything is just so beautiful, so clean. Yeah, I liked it, but I’m actually headed to Portugal on Sunday. Southwire forward to that. I’ve ever been. I’ve never been. So it’s kind of a whirlwind three days of. It’s not as glamorous as it sounds when you get on a plane, hit the ground and then you’ve, you know, visiting four suppliers a day.
[00:22:42] You know, while staying. One hundred caught up on e-mail, which I admire their. Thanks, Mary. OK. So let’s let’s. As we start winding down the interview, really, we’d love for you to weigh in on Dembski. And what brings you here, what value that your team’s season in this this conference, this organization?
[00:22:59] Yeah, we’ve been a member of D&B Sky for a number of years. Is our tent their 10th year anniversary? But I think it’s really brings together thought leaders from different companies. We see a lot of our industry peer groups here. And just to see what they’re doing for supplier diversity.
[00:23:16] And I just think the conversations are really rich here with the, you know, level of people that come together to spend, you know, two days or three days focused on supplier diversity and what they’re doing. So it’s been a tremendous learning for me. So I’ve gotten a lot out of that. And some of the connections am my great and meeting some suppliers and young professionals, too.
[00:23:38] Yeah. So. So the team from Morgan State University, I think they have impressed everybody here. Speak to MIT to capture some of that pre-show conversation you and Paul were having. Yeah. Speak to the the impact of having these bright kids here.
[00:23:52] Yeah. I just I have a 21 year old daughter who is a biomedical engineering student. So, you know, when they had one of that panel discussions yesterday and one of the young ladies was brave enough to raise her hand and just ask a question, that was pretty thoughtful question. But, you know, just the fact that she stood up and had the courage to ask a question and then it just kind of took off. Everyone was kind of a bidding war to give those young professionals job opportunities and internships. So, you know, just, you know, good for them to, you know, speak up and be present. And, you know, everyone’s looking for bright young talent. So what a tremendous opportunity for them.
[00:24:30] You’re absolutely right. And, you know, we’ve had sidebars with, in fact, were me interviewing a content three of their students here today. Later on. And how engaged and and how quickly they’ve learned from my conversations. They’ve been able to absorb the presentations and then offer feedback. Very bright and thoughtful feedback. I’m impressed. And then I hope I hope they leave here with. I think we’re talking earlier with. Seven job offers.
[00:24:59] Ash. Thanks. I see it more. Yes. I think they’ve impressed everyone. So you’re saying that over at underage up? I wish I knew about Supply chain Suzanne. All right.
[00:25:09] So finally, let’s talk about how folks can learn more about Medtronic. I’m sure you are hearing that. That’s usually a one reasons why folks visit a lot of our guests. And then secondly, Mary, how can folks connect with you?
[00:25:23] Yeah. So we are always hiring work global companies. So we have operations all over the globe. Nice presence here in the United States. So many A-pluses, our operational headquarters. But opportunities all over. So you can go on Medtronic dot com and there is postings there. So that’s a good way. And certainly network with Medtronic colleagues. I can be found on LinkedIn. So that’s a good way to connect with me.
[00:25:48] Perfect. Maria Malli, senior director, supplier outreach with Medtronic. Really appreciate your time and appreciate what I’ll do. You know, I’ll tell you, just speaking for me and I’m speaking for some members of our audience.
[00:26:01] The medical products industry is not one that I know deeply. And to hear the impact you’re making globally, that is fascinating, especially that the the history and the pay. I didn’t I never did. Todd Pacemaker, Medtronic, shame on me. But to some two patients a second. That is that is impressive summary. Thanks so much for your time. Yeah. Thank you. You bet. All right. So, Paul, what a great way to start day to get cranking away.
[00:26:27] So to our audience, hopefully with joyous conversation with Maureen as much as we have two quick points as we wrap up here. First off, stay tuned for more programing and coverage here from the Dembski conference. And if Dembski is not on your radar, it should be. Check them out at D M SCA dot U.S.. And then secondly, be sure to check out what we’ve got coming up both in person and from a digital of–it standpoint. At Supply Chain Now Radio dot com, you can find most of those offerings, whether it’s with the Automotive Industry Action Group Moto X Rasyid’s 360. If two orders of it’s a much, much more on the events or the webinar tab at Supply Chain Now Radio dot com. Thanks again to our guests, including our sponsor Paul Noble with Verusen. For now, that concludes this episode on behalf of the Scott Luton tartine here. We wish you a wonderful week ahead and we’ll see you next time. Owen Supply chain. EFT. Thanks, buddy.
[00:27:18] Thank you. Good.
[00:27:24] Excellent job, Murray. Thank you. Before you leave, we have to take a picture of.
Marie O’Malley is the Senior Director of Supplier Outreach for Medtronic, responsible for developing and executing long-term Medtronic supplier outreach programs, including efforts around Responsible Supply Management and Supplier Diversity. In her role, she also liaises with various government officials and development boards to advance Medtronic’s Supplier relations. Marie also leads the team to advance communication strategies for Medtronic’s Global Supply Management organization. Marie joined Medtronic through the Bard USCI/AVE merger and has been with Medtronic for 25 years. Marie has progressed through several positions with increasing responsibility in a number of functions including Finance, Sales & Contract Administration, Customer Service, Global Supply Chain and Supply Management roles. Marie has an MBA from Bentley University and a bachelor’s in Finance from Binghamton University in New York. She also maintains credentials as a CPSD (Certified Professional in Supplier Diversity). Certified Management Accountant, and CPIM (Certified in Production and Inventory Management). Marie currently serves as Chair on the Board of Directors of MassMEDIC representing Medtronic. MassMEDIC is an association of medical device manufacturers in the Commonwealth with over 400 members including manufacturers, product developers, suppliers, research institutions and academic health centers. Marie was recognized in the 2018 and 2019 top 100 list of women executive leaders in the medtech industry.
Paul Noble is Founder and CEO of Verusen, a technology firm that uses AI to predict inventory and harmonize data organizations in a variety of industries. Verusen automatically integrates to your ERP and disparate data sources — single or multiple systems, one or many locations. Then, the platform’s Artificial Intelligence learns from your own inventory experts and encodes their knowledge to provide seamless inventory harmonization. With Verusen, you get automatic naming and categorization with 99% reliability at scale — a true material master. Paul’s passion for entrepreneurship has always shaped his approach for go-to-market strategies and tools, which was the driving force behind pursuing his dream of launching Verusen to improve the availability of easy-to-use technology for optimizing the supply chain for materials and MRO. Learn more about Verusen here: https://www.verusen.com/
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.