Scott Luton and Greg White welcome Rob Turner to SCNR at eft’s Logistics CIO Forum.
[00:00:05] It’s time for Supply Chain Now Radio. Broadcasting live Supply chain capital of the country. Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology, the best practices and the critical issues of the day. And now here are your hosts.
[00:00:29] Hey, good afternoon, Scott Luton. Back with you here. Liveline Supply Chain Now Radio. Welcome back to the show. On today’s show, we aren’t broadcasting from Atlanta, Georgia. Probably hear a lot of buzz in the background we are at. We’re in Austin, Texas, where it is home of EAF TS Logistics C.F.O. Forum, a Reuters event where we’ve been interviewing some of the most innovative thought leaders. They’re doing big things across in an supply chain industry and one welcome in my fearless, esteemed co-host here today. Greg White Serial Supply chain tech entrepreneur, kronic disruptor and interrupter and trusted advisor. Greg Hey, interrupter.
[00:01:07] That’s good. That’s very appropriate. Well, we’ll try to finish your sentence. I did it again.
[00:01:14] We have really enjoyed thoroughly enjoyed the conversations we’ve had here. Yes, he has put on yet another homerun of it.
[00:01:21] And as we’ve talked about, this is really there’s been a lot of consistency in the quality of these interviews that we’re having with these leaders and content that they’re I mean, that they are sharing amongst our colleagues and that they’re receiving, you know, from other panelists and and speakers.
[00:01:36] Yeah. As well. Yeah, we have really enjoyed it. And now I think we’re gonna continue that trend. The hits keep on coming as we’re going. Welcome. In our feature guest for this segment, Rob Turner of Partner Alliance executive with Fujitsu Rob. Hey, Don. Doing great. How about you, Scott? Doing fantastic. That ad that I say that, right? Yes. Yes. Did fantastic. You feel free to use the acronym FDCPA? That I will. That works, too. I’ve been known to get my kids names wrong from time to time. I spent the week rahavan. Right.
[00:02:01] We’ll try typing Fujitsu fast. I guarantee you get fumble fingers and spellchecker comes on and I’m gonna correct it.
[00:02:08] All right.
[00:02:09] Well, thanks for carving out some time. And now you’ve been busy yet. You gave a great presentation earlier today that we’ve heard a lot of things about. It was packed and we’ll touch on that later on. But thanks for carving out time to share some of your insights with our Supply Chain Now Radio audience. So we want to start, Greg, like with all of our guests, our audience really enjoys getting to know kind of who’s here sitting with us, kind of the background, the backstory that the rest of the story, as Paul Harvey used to used to say.
[00:02:37] So introduce everyone to who Paul Harvey is.
[00:02:41] What made you guys relate yourself here? There are some overlap.
[00:02:45] Paul Harvey, WonderCon Hall of Famer. OK. So let’s talk about Rob. Tell us about yourself. Where do you grow up? Well, you know, what were some of the things you did? Well, what before you joined Fujitsu? What are your professional journal looked like?
[00:02:57] Yes. So a lot of people asked me, where are you from? And I always say, pick a place. So step-dad working for IBM. Yeah. I know the joke. What did I do? Stanfill I’ve been moved. I’ve been moved. And so I went to 14 public schools. I’ve lived in Europe twice. I’ve almost moved to Brazil once. And, you know, it’s going along with a family. And so I literally lived all over the U.S. and the world moved to Austin in 74. So it’s funny. I used to ride down modpack, which is the main north south corridor on my bike before was, you know, finished heading down to the drag, which if anybody knows Austin well, they’ll say, oh, wow, ice date himself.
[00:03:39] But yeah, so lived all over and stayed here once the universe of Texas and then moved up to Dallas, entered into the into the electronics business. Finally, after, you know, some kind of low level jobs ended up at pioneer in the storage industry. So they used to sell optical drives and storage libraries. And through that got into the content management industry. And I’ve been in the content and management industry for 25 years and 16 of them with Fujitsu. So it’s been a it’s been a good road. This has been a good industry to be a part of. It’s been, as I mentioned in my in my talk. Yes. Yesterday, the one thing that that’s been interesting about this is been, you know, change. We’ve seen so much change. You know, content management, document imaging used to be a nice to have. And now really for most industries today, content management and the tools that go along with it. It’s a must-have table stakes. Yeah, it really is. And so it’s been interesting to see that change. It’s also been interesting to see how the entire process has gotten more efficient over time.
[00:04:40] Yeah, we’ll do more on that in a second. I want to talk about two passions of yours. Racecar driving. Yes, retired retired racecar driver. So what did you race?
[00:04:51] A race to Portia’s with PGA. And then I raced. Myard is with an organization called NASA. What’s PCI? A Porsha club. murka Yeah, yeah. And currently on portion number 14. So really, that’s what model did you raise? I raced 9:44 turbos. OK. Yeah. So great car. Great car. Indestructible. If you change out the belts and change the oil right. In just just a great platform and very comfortable relative to a 9/11. I have you know, I’ve owned a 9/11 and I’ve owned for nine 44s in various guises. I fought for us to 9:44 Turbo’s 9 6 8. And so, yeah, sorry, this is Auggie man car stuff, but, you know, raced for a number of years and then finally after a minor accident, a coda just down the scale from here and which I was able to fix. And then an engine meltdown at Halit, which is up in Oklahoma. My wife finally turned to me. She said, it’s been 17 years. It’s time to hang it up. So sold my. Fixed it. Fixed the race car. Sold the entire package to be trailer. Race car. All the gear, everything. The guy came and picked it up on my birthday. Ouch. And as he hooked it up to his pickup truck and drove it back to Florida, my wife turned to me and she said, you know, this is the best birthday ever.
[00:06:07] I love you to your birthday.
[00:06:09] Yeah, yeah, yeah, yeah, yeah. Yeah. And music. Yeah. Starbound music cause Austin you know. Yeah. You were keeping it weird before keeping it weird.
[00:06:18] You think really was when I first moved here in. You know what. OK. As a kid in high school, not much activity amusing, but I went and moved to Italy for a couple of years and played it up. A good band in Italy for a long time and actually toured a bit and then came back to go to u._t. And one of my bandmates came with me and we went to school together and just kept on playing. So we were really in the very early days of not punk rock already kind of morphed into some new wave and alternative. Yeah. And so we were really kind of right in that. So we we played a lot of clubs here. We played a lot of venues. It was I was a lot of fun. Arsenal So I play bass and sang and I still playing. Still playing. Even after all these years, I still have. Your wife didn’t make you sell your pace? No, no. It’s your birthday. That one might that might cause some problems with my ex. I still have the bass. I had custom made for me here in Austin. I still have it. I had it built for me at South Austin. Music down the Lamar back in 1983 while I was still open. Wow. Yeah. So that’s pretty cool. That is so. Switching gears, let’s talk about the company again. It’s really dove into what it does at Fujitsu. Tell tell us about what a company does. Sure. So Fujitsu, you know, it’s a pretty big company. Annual turnover, about 35 billion a year. About 150000 employees.
[00:07:37] It’s all right. It’s like a European turnover. Revenue, yes, here can be. Some folks may not make that connection. Turnover UPS oversee revenue. Yeah.
[00:07:46] So in this case, it’s revenue. And a lot of the terms we use sometimes the Japanese use terms that are a little bit closer to what some of the European size. Yeah. And so it’s a it’s a fairly big company and we make a little bit everything. I was like start off with airconditioners because we make air conditioners, we make lots of chips and circuits, supercomputers. US and Hitachi are always butting heads and who has the most massive supercomputer. And they were always one upping each other. And he seems the size of a small building and consume lots of power and require a lot of air conditioning, which Fujitsu makes. And then we also make document scanners, which is the division. I’m I mean, that’s Fujitsu Computer Products of America FCPA. And in that particular vertical, we’re the dominant player. We’ve got about 50 percent market share globally, probably getting closer to 50, 70, 50 percent here in North America. In certain verticals where the dominant players, health care, probably 80, 83 percent market share in health care, pharmacy, probably 90 percent.
[00:08:47] You know, if you look at what we do, we give customers the tools on board paper efficiently and it processes. And that really runs the gamut of of any vertical, whether it’s health care, government. Logistics, supply chain. I mean, fill in the blank construction. I just had a realization here that I I just I just exited a company. We sold it to a large player who shall remain nameless, nameless. Right. But we were in the middle of actually actually integrating with you all. Yeah, I just realized that. So what we did was the workforce workforce management.
[00:09:28] So go there, do that. Here’s how you do it, that sort of thing. And some of those documents were on paper. And the documents that that we used because we used geolocation, the documents that we use were often blueprints, Ryder or whatnot.
[00:09:43] So we were actually starting to integrate with that at the time that the company got sold. Construction’s a perfect vertical. It’s actually one of the one of my projects also is if we’re not talk about getting off subject, but think of this as the remote sites of, you know, construction. All right. They have to get content into a system just like a Logistics provider, just like signing buddy in Supply chain has to get content into a system. And so in the case of this construction, they actually are focusing on just fidgets a device because they can initiate a process by pushing one button. Right. And that’s what they need. And those kind of environments very ditto going into in the Logistics industry, where in the warehouse there’s a lot of paper that touch certain aspects of of of of, you know, processing shipments. Right. And so it’s the same thing. We recently went to a shipping Logistics warehouse and we walk through the process. And the process was they logged into a big copier. They found their email. They put the paper in. They pressed a button to eat it, sent it to that that those documents to their e-mail. They then turned, logged into a computer, opened up their e-mail, opened up that e-mail, then detached it, put it into a folder. And then the folder was imported into whatever system was next. Now we replace that with walkup push, paper push. One button goes right into this system. So it saved him massive amount of time.
[00:11:10] And time is money and then some. And we prove the IRA based on then. So let’s let’s talk about your role. So where do you spend your time and what is your favorite activity involved with your role?
[00:11:21] Yes. So I launch new platforms into the market. So this this particular device we’re talking about, it’s a Wi-Fi scanner with a smart server that controls an entire fleet of these scanners. That’s my team is brought that to to market. And we’ve worked with a number of companies to develop direct integrations. We’ve got the API level integrations so that now our Scanner Kentucky talk directly to the target application, whether it’s in our normal space, which is content management capture, you know, and then with RPE and a–i and workflow is kind of side tools to or in this case we would talk directly to some of the folks that are that are, you know, exhibiting here. Yeah. And then from there they can ingest that content and then surface it into a process so it can be, you know, much more efficiently processed versus a manual or it’s a lot of data entry, merging files, merging data, attaching, reattaching and detaching, you know, documents from emails. It just makes this whole process easy then.
[00:12:22] All right. So let’s talk about what brings you here. Because I think beyond the you presented earlier and we talk about standing room only. Yeah, I think you’ve had some autograph. Yes, I guess there were. Yeah.
[00:12:34] So I Keith beforehand. I always like to start off any talk a little bit of levity at the Daryl humor kind of sets things up. And so I talked about just how great Austin is. And some restaurants people should try some bars that people should try and and got some pretty positive things about that. So that’s not really, you know. Okay. I’m a great tour guide when it comes to Austin. But really, here’s here’s the opportunity we saw. We Fujitsu as a company is a big utilization.
[00:13:03] We utilize a lot of shipping Logistics supply and supply supply chain capabilities because we sell a lot of stuff. Right. So we’ve got relationships with some of the big players in this space. And so a series of conversations, conversations started internally. How do we spin that, those relationships into a business? And so based upon our knowledge of some key companies, rebels steps in meetings, really? Well, we do call what we do is called a site assessment. So we can go in and actually look at their their paper flow, their paper processes, not only physically how they handle the paperboard happens after it’s been ingested into a system. And that’s where we can offer a lot of both consultative or prescriptive kind of thought on on how they can improve their processes.
[00:13:53] No shortage of capability. It seems like you’re you’re helping the power that digital digitization as A-S-S, say, fast three times need three more cups of coffee. Let’s switch gears. I want to go broader. Right? We think of the end end supply chain industry has no shortage of trends and issues and developments. Yeah. I mean, in this global business, environment is changing by the minute. Right. Yes. What are some of the trends that are taking place now globally in that’s on your radar more than others right now?
[00:14:23] Yeah. So it’s interesting because it’s been a kind of an overarching theme of this entire conference. And it’s funny in that it puts digital transformation. All right. So it’s taking tools that can stitch systems and processes together. And I’ll get into kind of more the details, but just a little added levity. So I asked I turned to the crowd yesterday and I said, so do you all feel like you’ve you know, you’ve been beat over the head with with digital transformation? They said, well, guess what? The beatings will continue. Until morale improves. I got a got a pretty good laugh on that. But so here’s here’s the trends that we see it.
[00:15:07] There are so many systems that are out there that don’t talk to each other. There’s still it. And we love to say this as much as your your vendors of whatever particular platform they tell you. Otherwise, you’re never going to get rid of paper from your organization. You’re never gonna get Ryder paper from your processes. And so how do we help companies make that process more efficient? We built scanners. We love paper. We’d love to see as much paper come in as possible. We also love to see paper come into a process efficiently. And that’s where it’s things like what we kind of become ubiquitously.
[00:15:43] I still sense that that’s as hard as you know. It’s so ubiquitous that three times fast.
[00:15:50] So capture. So capture is a platform that we use that that ingests information. So capture, for instance, can take a look. I’ve got a page sitting in front of me here. And I may have certain key things like maybe the date on it or slide one or slide two and capture would say, you teach it, you say go and find these things for me and then tell me what’s to the right of it. So, for instance, I could be looking for a customer I.D. I could be looking for an invoice number. I could be looking for terms, I could be looking for. All of these different elements on a document document doesn’t have to be paper based. It can also be born digital. Ryder capture can perform the same thing. So you may, for instance, get something that’s detached from an e-mail that already been scanned or it’s been just added as a p_d_f_. The point is capture can take these unstructured elements. And that’s a big that’s a big thing is this unstructured element of information that’s on pages and be able to extract it and make intelligent use of smarter capture.
[00:16:48] Yes, smart capture. Smart ass smart. You have to buy that. And so that says one thing you are tracking. Yes. It’s one thing we’re tracking. And then it’s. What do you do then? All right. So now I’ve captured that information. Now what do I do? All right. So I’ve got this. And I loved some of the comments in in in in these breakout sessions. And they were saying, OK, now that we’ve got the data, is it good data? Is it not good data? Is it too much data? Is it too little? So now what do we do with it? So now it’s using tools like artificial intelligence, A.I. or RPA, robotic process automation, which allow you to take information that you that is found on an on a on a document or on a page or on whatever the content is and kind of fill in the blanks. So RPA, for instance, just in in the shipping logistics industry, there’s a lot of manual data entry over and over again on the scene, for instance, House bill, because you have to keep on filling it in.
[00:17:42] One system may require the information, in another system may require the same information. And there’s not necessarily a tool that allows you to do that then seamlessly. So a process like RPA would allow you to using robots, say, fill in the blanks here, fill in the blanks here. You found a slight one, right? The other. OK, I extracted this date on the page sitting in from me November 7. But I need you to fill it in here, here and here and that we might person doesn’t have to go in and type in a loving site or maybe in potentially maybe in three to four format. Yeah, right. So rpe does that that all for you on the fly. So what it does is it eliminates those manual steps. I love what one of the rpa com companies told me. They said that when I’m going and talking to a customer I’ll give them the first RFP process for free. I’ll come in. I’ll do the heavy lifting. I’ll give it to him and I’ll let him play with it for about six weeks or eight weeks. I’ll come back in and say, so what do you think?
[00:18:35] This is almost always the conference, as I have as an idea. Yeah, the conversation is OK. That was awesome. Let’s go to the next one. And he said, I you know, it’s like fishing. Verusen. You know, reels them in. And so another one, you know, is is is A.I., which is are tools that allow you or allow the software to learn, you know, different different aspects of the content and documents that actually learn. Yeah. And actually, I mean, it it continues to improve its body of knowledge. And every time it sees something. That’s exactly right. So A.I. then would allow you to take that unstructured content and in construction document and and over time learn what it is so that maybe after the third. Okay, I’m making this up, but maybe EFT the third time it sees his documents as I know this. OK, yeah. Go grab these 10 things off this one and I’m gonna move them move these three things over to an RPA process because we need to fill in the blank and I need to move these these these three things over into a workflow. So all of these things, they all tie together. They’re all, you know, related. They’re related. They’re maybe not cousins and they’re cousins. They’re maybe not for the faint of heart, because these are also you know, it’s not like you install the scene, you flip a switch and they they go, all right. I mean, there’s some it’s getting there yet.
[00:19:47] I mean, it it it is A.I. and blockchain solutions like that. I mean, they are already becoming commoditized, right? Because some are in some cases very strong business cases where. Have identified. This is where you need to use it. And you can pre-build a learning device. That’s correct. And then employ it for your specific need. But but it it addresses a very Jenny or a more general type of business problem. Right. Right.
[00:20:13] And it’s interesting in that I mentioned this earlier. That’s where some of these software guys that are building these smart tools are. Some of them have a consultative business practice where they’ll go in, they’ll look at it really big ecosystem and say, we can do this here, here, here. And other guys are coming and saying, no, I believe in a prescriptive business practice where I know this is what you’re seeing. And I notice what you’re doing. And to have this built. So then there’s some guys that are kind of blending the two and just based upon, you know, opportunity. But then there’s also price. So prescriptive, which tend to be MBP a little bit less because very prebuilt versus consultative where I’ve got to build out more stuff. Right. You’ve got to build the learning mechanism. Right. So we’re looking trending and all the you know, all those different things. Really, the reason we’re here is about explaining how Fujitsu can be a part of a digital transformation strategy. But also, there’s partners that are here that we work with in being able to tell that story to a broader audience about how all these capabilities come together now standing in a highly more connected world.
[00:21:12] Business world. Yes. Yes, absolutely. And these tools are not they just don’t have to be internal. Right. And that’s one of the ideas, is that we can surface this content and make it external to your, you know, your your supply chain partners and ultimately to your customers. Customers want access to data 24 by Sarah Jonathan Townsley. Yeah, they were transparency.
[00:21:31] You know, it’s always on the up and up and anytime to your point, you know, when executives get up at 2:00 a.m. because they’ve got that burning, they want a response and service visibility right then. Right. Right. Kind of as we start to bring the interview to a close. Any any other trend. When you look at what’s going on across the Supply chain universe, anything else really stick out more numbers right now. Sure.
[00:21:56] You know, obviously, mobility is a big one. And even with our products there, still there are some mobility elements. Everybody wants to be able to run things off their smartphone, off their tablet. And even Fujitsu, which has or tried and true, take a USB cable plug in from the scanner plugged into a P.C. even. We realize that’s not the direction that the world is going. So we’re starting to build tools where we can drive an entire scan capture process from your smartphone.
[00:22:24] Still utilize the device because a phone is good to take, maybe one, maybe two pictures of a of a document. But if you’ve got a stack like this, I’ve got twelve pages in front of my hand. Try to scan that with your phone. Yeah. Good luck with that as a sample light. I did it right to try. It took me 30 minutes to get the lighting and shadowing. Correct. And they still didn’t look good. Right. And then there’s tools that we have that we can actually deploy out in the cloud now where we can clean up those shadows and bad images. So, you know, we’re looking at building up tools where you can initiate a scan from a device, scan the entire batch, and then have it end up in the you know, it in the cloud or on prematurely cleaned up all all Froome initiated from from your phone. So we think that from a supply chain perspective, at any time, content needs to get into a system we can take. We can pretty much take it any, you know, any place, anywhere, anytime, day fast that we could.
[00:23:19] This could be a six hour episode. And I’ve got your fingers. A lot different things. But how can folks learn more where to folks go to learn more about the company and how can they connect with you?
[00:23:28] Sure. Yes. So our company website is w w w dot F for Fujitsu, C for computer, P for product, A for America dot com. So FDCPA dot com. There’s a lot of information, a lot of white papers, a lot of case studies. You know, there’s gonna be a. Right. And then as far as a meat can connect with the unlinked in just a search. Rob, Robert Turner on, you know, Fujitsu and I should pop right up. And I think I’m the only Robert Turner EFT jitsu. So this should work out. What’s the chance of that? One hundred and thirty thousand employees. Yeah, no kidding. There’s another Turner, but not to Robert or Robert as he related. No, not related. 20 to Robert L. Turner’s My High School Class. And so if people used to laugh as a, you know, like brothers and like, get brothers from different mothers. Yeah, that’s all we’ve been talking with.
[00:24:20] Rob Turner, partner alliance executive with Fujitsu. Really? Hurley. Good things about your breakout session. Thanks for taking some time with us. To the Sheer as much as you can. In a nutshell, it’s tough to cover and it’s 25 minutes time. But thanks for sharing all of that. Thank you. Greg really enjoyed this interview. Our coverage continues here at this event, this events. And in a class all to itself.
[00:24:47] It is. You know, I think I said this in one of our other discussions as you come to these events. They can be really, really very strong, content wise and. Learning opportunity wise and or they can be not nearly as strong, this is definitely one of the strongest ones I’ve seen and I’ve been to a lot of these type of events really have a joy to our listener.
[00:25:08] Stay tuned as we continue our coverage. Own DFT Logistics CIO Forum, which is now Gregg. It is now a Reuters event. Kudos to the EAFE team to grow and grow and grow. And to your listeners, you can also check out our other upcoming events, replays over interviews, other resources at Supply Chain Now Radio dot com. Greg, where can they find us? They can go to YouTube or wherever you get your podcast from. That’s right. Apple podcast. Sorry. That’s OK.
[00:25:37] And the cronut. Yeah. I think that’s where we vote. That’s where we overlap. Yeah. Apple podcasts, Spotify, SoundCloud cast.
[00:25:47] There are hundreds of them out there now. But wherever you get them from. That’s right. Listen up.
[00:25:52] On behalf of the entire team here. This is Scott Luton wishing you a wonderful week ahead. And we will see you next time. Owen Supply Chain Now Radio. Thanks. About.
Robert Turner is a 25 year veteran in the Content Management / Capture industry. Robert understands the need for businesses to develop a digital transformation strategy to keep them ahead of the competition, help streamline internal processes and improve revenue outcomes. A frequent public speaker, Robert uses the creative energy of 20+ years playing music to “perform” anytime he is presenting to customers or partners. Learn more about Fujitsu: www.fcpa.com
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.