Supply Chain Now
Episode 491

Episode Summary

How did one of the most successful supply chain technology companies get started? In this episode of Supply Chain is Boring, powered by Supply Chain Now, host Chris Barnes sits down with industry veteran Duncan Klett to learn about his career and why he started Kinaxis.

What you might learn:

The three rules of business:

    • First rule of business is to stay in business
    • Second rule of business is cash is king
    • Third rule of business is the customer is always right

Episode Transcript

Chris Barnes (00:06):

Hey, it’s Chris. The supply chain doctor and host of supply chain is boring, where we provide insight into the history of supply chain management and expose you to some of the industry’s thought leaders and driving forces. In this episode, we sat down with industry veteran Dunkin clit to learn more about his career and why he started can access one of the great supply chain technology companies. It all sounds pretty boring. So let’s see if Duncan can prove me wrong Duncan. Thanks again for investing time with me to hear about your career and learn about your perspectives on supply chain management.

Duncan Klett (00:40):

Well, Chris, thank you for inviting me and letting me talk. And I’m looking forward to this session.

Chris Barnes (00:45):

You’re a co-founder with a major supply chain company can access and I look forward to learning more about the start development and the, even the current status of the organization, but Dunkin for now let’s, let’s learn a little bit about you. You’re you’re from Canada, you attended the university of British Columbia and you studied electrical engineering. So, so tell us a little bit about why you chose that organization. Why you studied engineering.

Duncan Klett (01:08):

I grew up in Vancouver, BC, and actually grew up fairly close to the UBC campus. So I don’t know, two or three miles away in those days. You basic, well, everybody from my high school that went to university, almost everybody went to UBC. There was really no choice. I guess I had a few friends who went to med school other than UBC, but almost everybody that from that school went to UBC. So it was a no brainer to go to UBC in terms of engineering. I love understanding how things are made and how things go together and how things work. And like, even as a, as a little kid, I used to like taking things apart and hopefully put them back together again with no pieces left on the table when you were done. So yeah, engineering was also kind of a no-brainer um, I liked math and sciences. Well, and so yeah, building things, understanding how things work, good place to go

Chris Barnes (02:02):

Now was electrical engineering. Was that computer related engineering or,

Duncan Klett (02:06):

Well, you’ve got to remember. I started UBC, I think in 1970. So I did electrical engineering. A lot of it was computer science. So starting from Nan Gates, Nora Gates, flip flops and stuff like that. And transistors, even to theory, I think we did a little bit of that and then it rapidly read in led into, uh, computer science. Although I guess there was a computer science faculty UVC at the time, but I was really interested in the nuts and bolts of things, how things really work. So I stayed in engineering and, but did a lot of programming and computer science type stuff as well.

Chris Barnes (02:42):

Okay. Yeah, because now I know computer science is its own study, but a lot of times it originates out of electrical engineering. What was your first job out of university?

Duncan Klett (02:50):

First job at a university was Belvoir and the research, which is kind of like bell labs that you’d be familiar with part of Northern telecom and Canada developed the, uh, telephone systems that bell Canada used and then Nortel sold off to other parts of the world. It was a center, it was almost like a, another grad school. Its offices in Ottawa is like another grad school. You could go there and do some really interesting things. And it was also a real focus on high-performance time systems and high reliability. So if I remember correctly, the spec for telephone systems was two hours downtime in 40 years. So hugely, highly reliable systems. And of course you expect dial tone. And there’s a, there was a spec on that too. I think you had to get dial tone within three seconds. So as we computerized the telephone network went from the old storage or rotary switches to computers driving the whole system. That’s what I was involved in the real-time grounding as a kid out of school, it was a great place to be, uh, doing lots of interesting things and learning lots about real systems.

Chris Barnes (04:01):

Yeah. I even remember, I think in the States you mentioned the bell labs, that was a popular think tank. And a lot of, a lot of thought leaders came out of that organization. At least in the, as I say in the store,

Duncan Klett (04:11):

I actually had an opportunity to visit the, uh, bell labs headquarters, Murray Hill, New Jersey, I guess that is, it’s now a part of, I guess it’s now part of Nokia. That’s gone to bell loosen all Alcatel loosen and now Nokia, but walking the halls there and seeing the pictures on the wall of the inventors of transistors, like Schottky and people like that, it’s almost a religious experience. Actually.

Chris Barnes (04:37):

I hear you like to put things together, create, I guess, create systems concepts. And so that, that links us into can axis that you started in what, 1984, or you were the founder, where did the idea come from and tell me about how that all started.

Duncan Klett (04:50):

The three of us who started the company were all at Mitel and they made PBX telephone equipment, but also did the chips that gave it unique performance and capabilities. And so we were on the design automation side of the organization. So helping our chip designers primarily develop new technologies. Yeah. So that’s, that’s really started from, we also had responsibility for running the company’s MRP system at the time. This is before outsourcing, remember 84, eight Mitel had its own manufacturing operations and right, uh, installing MRP system. And it ran about 40 hours. So he’d run it once a week on the weekend and hope that it ran successfully and that the results made sense and were usable otherwise typically about once a month on average, it was a problem with the MRP and therefore had to make a decision. Do we rerun MRP for two days and shut transactions on the floor while it’s running?

Duncan Klett (05:50):

Or do we run off of last week’s box of paper? Uh, neither was terribly attracted at the same time, one of the other founders. So I wasn’t the founding president of the vomit president was my car, but he came up with the idea that we hadn’t found a piece of hardware that ran logic simulation about a thousand times faster than we could run it on our deck faxes, which will definitely date me. And so the idea was maybe we could make a piece of hardware that we could run MRP in less than five minutes with that idea, we started a company and there half we went. So it was all about giving interactivity interaction to planners and let them really plan rather than just following the instructions on the piece of broad computer printout that came to them.

Chris Barnes (06:33):

So it sounds like just always, always looking for kind of continuous improvement. You talked about the MRP systems and making them making them better.

Duncan Klett (06:41):

Yeah. So it started with running it fast, so you could run multiple sessions and learn from it, uh, and, and therefore do better. So you can iterate as the company continued to grow and expand our foot print, we’ve added a user interface. We moved in all of the cloud. Uh, well, in fact, we rewrote it all for the cloud and, and use your interface and added more functionality, full level paving and availability, date calculations, and, uh, what we call a automated sourcing intelligence to help sort out the best path of supply to get, to get that of satisfy customer demand from all the variables, various courses that might be available to a very complicated supply network, but making it interactive and do a better job.

Chris Barnes (07:30):

Was your, what was your role then? Were you a, uh, just a thought leader, a business leader, a programmer, or,

Duncan Klett (07:36):

Well, when you start a company with, with three of us, like the day we started English, August 5th or something like that, 1984, the three of us sat around a card table in the classic basement office rental suite and sort of said, what are we done now? And if we weren’t working, nothing was happening because it was just three of us. And so you, you do everything you do what has to be done, right. Uh, so you do some design, I guess when it first started, I was doing what would now be called product management and some of the architectural design. Um, the other founder, John peacock around development. Mike was primarily responsible for, for sales in January, getting revenue as a startup in January and cash, I guess, as a startup. Um, and so I ran some operations. I had some design activity, uh, some architectural stuff, and then that’s, that’s evolved. I’ve done different things for a little while. I was chief operating our chief when it was at a managing director. I was for a little while, while we were looking for a new president, had done lots of different things in the company.

Chris Barnes (08:38):

And you’re still, you’re still fairly active. I mean, how long has it been? 30, 40 years?

Duncan Klett (08:42):

Well, it’s three 30. Well, it was 36 years. So a little more than 36 years now that I’ve been with the company. Yeah. I’ve done lots of things. So what I love about can access and what I do is I get to solve, understand what’s going on, meet and work with some great people, uh, both internally and with our customers and partners. And, uh, yeah, it’s still fun. So what else would I do?

Chris Barnes (09:08):

Sure. And I seen some of your taglines or things. Your bio is that you’re a can access fellow and a rapid response master. So w what are those, what do those mean? Is that just marketing or,

Duncan Klett (09:21):

Well, they can access fellow is like a university fellow or a bell labs has fellows or had fellows in my case. I think it means on my manageable. So I I’ve been with the organization long enough. And I guess people trust me to do, I’ll say the right thing. So I’m in the strategy team, but I do what I feel is most important, which oftentimes is responding to requests from others and helping others out. So helping people understand how to use the product, helping people understand what it does, helping potential customers understand what they could do with it, not too many sales opportunities. I get directly involved with that a few and again, involved with deployment project. So I live deep in the weeds of the product. And then as I learned what people want to do or could do, I take that back to product management and product development and help the fulfillment of those ideas. If you like, uh, verify that they actually solved the problem and therefore keep in touch with development and then help roll it out to the field that help our field people understand what these new functionalities do and how to use them

Chris Barnes (10:30):

Duncan. Let’s go back again. Back to the beginning, who was the, who was the first company? The first customer

Duncan Klett (10:35):

First customer was Nortel. So remember we were making hardware. The first thing we did was hardware. So it was a five, uh, five, six foot rock, a six foot rock, two of them side by side. So think of a French door, fridge, big fridge, full of full of gear, and a at the bottom of each of those two rocks was a air blower to keep it all cool, which I tease it would is only slightly smaller than what you see in a regional jet in terms of the amount of air flow that’s overstating, but it moved a lot of air and it was actually quite noisy and that connected to many computer and a terminal. And so I’ve never been able to verify this, but we were selling those at about six or 700,000 new S dollars each. And I’m pretty sure that would make the world’s most expensive personal computer because one person could use this thing at a time. And it had, uh, well, 16 rocks and processors and memory. I think it had 156 megabytes of Ram in it, which at that time it was huge. Of course there’s nothing now. So that did that answer the question? I think I went off to the side.

Chris Barnes (11:43):

No, no, that’s good. Any, any lessons learned from, you know, as you grew the business or interesting stories, great successes.

Duncan Klett (11:51):

I think one of the things we all learned, and, and I think you sort of know it, everybody knows it, but it doesn’t hurt to re to repeat it. And that is the first rule of business is to stay in business. So you’ve got to have enough cash to do things like meeting payroll and pay the rent. And at times that’s a challenge when, uh, when you’re selling a big piece of gear like that, it takes a long time to get it closed. I think the original Nortel contract had 26 different signatures on it. And if you think working a contract to an organization takes a week, a signature, well, there’s a half a year gone, right. And just, and that’s from when it’s, when it it’s a done deal until it’s a done deal is half a year. That can be challenging in terms of cash.

Duncan Klett (12:34):

Uh, we actually tracked our daily cash projections and projected out our daily cash requirements. So cash is King is, is the other, uh, another learning. And then the third one I’d say is the customer is always right, the customer, and it may need a little bit of reeducation, I’ll say, but ultimately it’s the customer that drives the business. We’ve always had a very customer intimate business model where we really work closely with the customer, understand what their business is, understand what their needs are and really help them get value and be successful. And that personally gives me a huge amount of pleasure. When I see that a customer is able to do something that they were never able to do before, or find a situation that they can solve. In first time, they look at data and rapid response, they see something they didn’t expect, and they can send an email or get on the phone or whatever, and, and solve a million dollar problem just like that, because they were able to see the impact of something and take advantage of that, which they never knew the court,

Chris Barnes (13:40):

New ideas and new ways of doing things. Yeah. So rapid response, you’ve said that a couple of times, what is, what does that represent to you?

Duncan Klett (13:48):

Well, rapid responses is our product. A single model of your entire supply chain is as much data as you can get from your own organization, from your customers, your customers, customers, your suppliers, your suppliers, suppliers, load that into rapid response. It all lives in memory. It’s always in memory. It’s not like a system that loads data into memory runs its batch job and shuts down again. It’s, it’s always there. It’s always on. And as the data changes, it recalculates automatically. And keep gives you a view of exactly the state of your supply chain. Plus, we have something else which is as far as I know, really unique and in the database world and that’s built in versioning. So we don’t have, well, we have one version of the truth that we have multiple one versions of the truth in the sense that you can create a child scenario off of any other scenario.

Duncan Klett (14:44):

And then you can go change data as much as you want. So that’s a private scenario. You can change any data that you want to simulate the impact of that change or those changes, and, uh, see what it does to your supply chain. So we have customers that keep snapshot. So what was the plan last week? What was the plan the week before that? And then they also do contingency planning with it to say, well, what if this supply disappears? So then you can shut off a part source, see what that does to your availability of custom orders and things like that. Uh, so hugely powerful system and we don’t store all the data. We only store the changes. So it’s very efficient in terms of how much memory it takes, how long it takes to load up and things because of the way we do our multi version, multi scenario database,

Chris Barnes (15:32):

It sounds almost like a modeling simulation tool, correct?

Duncan Klett (15:37):

Well, it is right. That is what it is. Now. It happens to run the current planet. He liked the company operating Glenn is more like your normal system. The more you say, you know, what’s going on to do whatever recommendations would it be actions, things like that. There’s an understanding,

Chris Barnes (15:58):

Looking to the future Duncan. What if you had to start another company, what would you be looking at?

Duncan Klett (16:03):

Good question. So I would say I actually listened to, uh, bill Gates, bill Gates, uh, interview, uh, yesterday. And he commented that if you start a company, you’d really better love what you’re doing, because there are going to be times when it’s tough. And if you don’t love what you’re doing, you do in any same person to do something else. So, uh, I’d say that’s the first thing is, is find something that you love doing and then stick at it. As I said, the first rule of business is to stay in business. So if you decide that it’s not going where you want it to be going, figure out what you like, figure out what’s fun, maybe do a pivot to, towards that. There’s a better market opportunity, but it still has to be something that you enjoy doing in terms of supply chain, specifically, boy, there’s lots going on in the complexity of company.

Duncan Klett (16:55):

So I remember when we were at my tail, HP had $4 billion in revenue and people just shook their heads and said, wow, what, what a huge company now, 4 billion in revenue hardly raises an eyebrow, right? Like you’re talking 40 or more billion dollars in revenue for a company that is significant. I would say. So part of that I guess is inflation. But part of that is the complexity and the scope of products and the scale of the market that people are able to address. So back to supply chain, how can we help people manage their supply chains with another order of magnitude increase in the data volumes and complexity of what they’re trying to do? Uh, every company is similar but different. So every company I say, well, every successful company at least has some aspect of either their product or their market or their processes that lets them stay in business.

Duncan Klett (17:56):

And so you have to satisfy that unique requirement for each company, uh, as they magnified by Apple by, by, by 10 X. Uh, so I think that’s the challenge in supply chain, uh, what tools will be needed to do that will clearly you can’t just keeping, keep throwing more and more people at every problem. So computers are involved more and more, the need is there to automate more and more. So you can automate 80, 90% of the supply chain transactions. That means that your people can get five to 10 X more value, uh, from the time they spend on doing something themselves, such huge. So I think automating, uh, activities, connecting the links. So one of the things that I’ve been promoting a lot of late, but I’ve had it in the back of my head for a long time, is that managing a supply chain?

Duncan Klett (18:52):

We should be thinking of that as a control system. So in engineering, an awful lot in engineering curriculum, curriculum deals with, uh, control systems, uh, the math to understand how to manipulate and optimize those things. But a lot of it deals with control theory. And one of the big aspects of control systems is delays. So every control system pretty much has a, has a feedback loop. So if you think of your cruise control in your car, it’s sampling the speed and adjusting the throttle thousand times or more a second. And that they, that keeps it pretty smooth speed and it works pretty well. If you think about it for just a second, if the cruise control only adjusted that throttle, once every minute, it would not be a smooth ride at all. It’d be over accelerating and then slowing down and then speeding up because it would have no way of, it would have no way of responding to the changes of up and down the Hills around curves and things like that that would slow you down.

Duncan Klett (19:51):

And so it would overreact, or it would be so slow in responding that you would just not be happy either. So supply chain management, I believe is the same thing. So if you’ve got six or seven layers of companies involved and different processes, like SNOP MPS, production planning, distribution, planning, each of these being different modules that runs sequentially, each company adds a huge amount of time delay plus there’s transit times and shipping times and production times or lead times. So there’s huge delays throughout the supply chain. So is there any wonder that we have a bullwhip effect again, think of the guru’s control? How well that would not work if it was adjusting the throttle once a minute. So whatever we can do to take time, take delay out of the system. Uh, again, con uh, control theory has talked a lot about having a model of the system.

Duncan Klett (20:49):

And especially when the system takes a while to respond. If you have a model of this system, you can estimate what the system would do to your change in controls or change and changes in inputs, and therefore predict what’s going to happen and adjust its controls accordingly. And therefore it gives stability and better response to the systems. So that is what rapid response does. We are a digital twin or digital model of your entire supply chain. So we tell you what’s likely to happen when you do these changes and therefore what actions your partner should be taking, et cetera, et cetera. So ripple the change up and down the entire supply chain is close to entertain, honestly, as possible so that everybody reacts at the same time and therefore takes delay out and adds stability and resiliency, agility to your supply chain. So that’s some of the things that people could be looking at.

Chris Barnes (21:37):

I know that you’ve given me another idea, Dunkin it’s, you know, a lot of the cars now in the States, they have this, uh, I don’t know what it’s called, but they have the lane assist and the main keeping land keeping, and, and you put the cruise control on, and it, it lets you know, how close you are to the car ahead of you. It slows down. And the job,

Duncan Klett (21:53):

The automatic cruise control as is as again, another enhancement, because it’s got additional sensors and additional elements going into the control and it’s expanded now. So with the cruise control and the lane keeping assist and the proximity detection, it’s now controlling, not just throttle, but also, uh, brakes and steering it’s extended. What is, what is managing? And it makes driving like a lot more relaxing. I I’m amazed at when I turn those assists on that on a long drive. Like I just did. It’s not nearly as tiring as it used to be because you don’t have to worry about a bunch of stuff.

Chris Barnes (22:28):

You still have to pay attention, but you don’t have to concentrate nearly as much, but that’s, that’s the idea you said, maybe I don’t know what that whole system is called autonomous driving or whatever, but we almost need that for supply chain. That would be

Duncan Klett (22:41):

Well, in fact, yes. So that’s, I think we’ll, we’ll never have a supply chain. That’s totally relined by a bank of computers. There is stuff that’s just outside of the scope of whatever program you’ve got. Now you keep adding to what’s automated and what’s adding to what the computer does, but as your scope goes up by a factor of 10, then the, the likelihood of, uh, more uncertainty and more unexpected variations increases. And therefore this there’s still lots of work for people to do if only in improving the system. But in fact, analyzing some different situation, building relationships. So the computers don’t set up relationships with each other automatically. Um, they can find out what services are available, I guess, but they can’t set up a relationship that takes people to set up the relationship. And then the people set up the computers to do the, uh, the standard normal normalized transactions. Uh, so people still need to be involved in the supply chain to extend it, adding, adding new participants, changing

Chris Barnes (23:47):

No Duncan. You dropped a lot of terms in there SNOP MPS bullwhip. And that makes me start thinking about apex, which I’m a fan of apex. And as many of our listeners will be a big fan. So you have a bit of history with apex or ASC.

Duncan Klett (24:00):

Yes. Uh, ASC, M now, or Quebec as it’s called in Canada. I’ve been a member for, I think, 40 years or so. I think I had a lapse in there maybe. So my official membership is 25 plus, but anyway, uh, of the current membership term, uh, yeah, I’ve been a member a long time. I was, uh, on the executive of the Ottawa chapter for a few years, quite a few years ago, uh, helped with the educational side of it, which as you might’ve gathered, kind of fits into things. I like to do some of my passions. I like teaching people and helping people learn and understand. And so being involved with the education committee of the pig chapter was something I enjoyed doing. I would add as a pitch for apex or SCM. It’s a great opportunity for people to develop a management and leadership skills. There is nothing harder than managing a group of volunteers. You don’t have any of the commercial leavers that are available as a company manager. And so if you can manage a group of volunteers at that is great experience and great training for the future of management within a company or running a company for that matter.

Chris Barnes (25:12):

As I tell people, it’s kind of like herding cats, correct? Managing volunteers.

Duncan Klett (25:18):

Yeah. Figuring out what, why, why would this person volunteer? What do they want to get out of it? And giving them the opportunities to, to get whatever it is they want to get out of it. And maybe a few things they hadn’t thought of that would also be useful to them.

Chris Barnes (25:32):

Something that might apply to what you can access is doing or has done is, is the beer game, have you ever heard of the beer game associated with?

Duncan Klett (25:38):

Yeah. Well, I’ve heard of the beer game. Funny. You should ask that Chris is, is I think it was just last week for the first time ever. I actually played in the beer game here a game, and it was very informative. I’ll say, I mean, I’m certainly well familiar with the operation of a supply chain and well familiar with the operation of the beer game. I was put in at the retail level. So I was driving it. I was very conscious that decisions I was making at the retail level would impact the three levels below me. And therefore I tried very hard to, to keep stability and still scoot up a bit, not as it turned out nearly as badly as, as another team that was playing at the same time, but it was very instructive. And that leads back to what rapid response to can access product does is at the end of the game, I wished I could have told my warehouse what I was doing and why I was increasing or decreasing my order.

Duncan Klett (26:36):

I wish I knew what they were going to place as an order for the next cycle. And similarly why they satisfy the demand. I was passing out them. Uh, I presume it’s because they ran out of stock. But, uh, I don’t know for sure, nor do I know what they were ordering from the distribution center, et cetera, et cetera. So if we’d had concurrent planning where we could all see what each level was doing and if we’d had collaboration, so we could talk, and I can say, I’m decreasing right now because I’ve got too much inventory, but only for this one period, because then I’ll burn it a lot then, and we’ll be better. So don’t you overreact or I’m increasing because I think there’s been a, uh, an increase in demand, which I think is, is sustaining. So therefore you should be increasing your, uh, your, your production as well, et cetera, et cetera. So that’s the collaboration. So I’m dying to try this again with collaboration and concurrent planning going on and see if the results are significantly better. I’m sure they will be. Yeah,

Chris Barnes (27:37):

It’s always an interesting game, especially if you’re not familiar with the ideas of collaboration and sharing at the start, it can become very frustrating. You’re like what?

Duncan Klett (27:46):

The beer game doesn’t let you collaborate or communicate. So that prevents you from doing so, uh, if you could, I think that would be really interesting to see how much better the supply chain would operate.

Chris Barnes (27:57):

Well, Duncan, anything else you’d like to share about your history or, or what you’re thinking about before I asked my last question?

Duncan Klett (28:03):

Well, that’s been an interesting conversation. I think we’ve covered a lot of ground here. Thanks, Chris. So

Chris Barnes (28:10):

Yeah. Well, one thing, just, just to get your perspective on this, you know, it’s something I’d like to conclude with is always getting the guest perspective on the future of careers in supply chain management. So do you have suggestions or guidance for anyone, any students entering university that might be looking at supply chain management or even experienced professionals that might want to make a career change into supply chain management? Any thoughts there?

Duncan Klett (28:32):

Well, first of all, I’d say, I think this goes in a theme you have chris’ supply chain is by no means boring. On one hand, we’re trying to do the same stuff that we’ve been trying to do for for 40 years, get the right stuff to the right place at the right time. But there’s so much variability and there’s so much complexity and uncertainty going on. It’s no, by no means boring. And I think in terms of the students, the first thing is how many students even know that they could potentially have a career in supply chain and that it might be something interesting. Uh, so for sure, they need to be thinking about data science and statistics and maybe some optimization. There’s a lot of math. I would like to see supply chain planning, get renamed as it gets, we focused and become like either network planners, which is one way of looking at it for network managers or even supply chain engineer, uh, would be an interesting title to indicate the higher level of, of I’ll say academic, uh, involvement in it. And, uh, the difficulty and complexity of being successful of successfully managing a very complicated supply chain.

Chris Barnes (29:48):

Yeah. One thing I, I keyed on is just, you mentioned that about 10 minutes ago was the focus on regardless of how we automate transactions and supply chain, there’s still gonna be a need to manage the relationships.

Duncan Klett (29:58):

Yeah. So everything is people process and technology. They really go together to some extent the technology is the least. On the other hand, you can adjust the processes based on different technology, or you need to adjust the processes to take advantage of different technology. And that means almost always that you need different skills and the people that are are operating it

Chris Barnes (30:22):

Well, super, I appreciate your perspective and I appreciate your, your, your position that supply chain is not boring. So you may have proven me wrong.

Duncan Klett (30:31):

Well, I hope so, as I said, I’m still finding it exciting after 36 years now of doing this, uh, this game. It’s exciting. It’s interesting. And it’s fun. So, Chris, thank you for taking the time to talk with me. It’s been, it has been a pleasure.

Chris Barnes (30:47):

Yeah. Duncan, thanks for what you’ve done to the industry for the industry. And also thanks for investing time with me. All right. Most welcome supply chain is boring as part of the supply chain. Now network, we highlight historical events, companies and people in supply chain management and create a picture of where the industry is headed. Interested in learning more about supply chain, technology, startups, mergers, acquisitions, and how companies evolve. Take a listen to tequila, sunrise crafted by Greg white or check out this week in business history with supply chain now is owned Scott Luton to learn more about everyday things you may take for granted and pick up short stories you can use as general conversation starters logistics with a purpose series puts a spotlight on neat and interesting organizations who are working toward a greater cause. If you’re interested in logistics, freight and transportation, take a listen to the logistics and beyond series with the adapt and thrive mindset, Sherpa Jayman Alva dress and check out the newest program tech talk hosted by industry veteran and Atlanta zone. Karin bursa bursa will discuss all things. Digital supply chain. If interested in sponsoring this show or others on supply chain. Now send a note to and remember supply chain is boring.

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Featured Guests

Duncan Klett is a Fellow and Co-founder of Kinaxis (established in 1984), whose product RapidResponse, offers an interactive tool for supply chain management. As a certified professional engineer, B.A.Sc, M.A.Sc Electrical, he has more that 35 years experience with analytics and software solutions. Duncan now acts on the Strategy team as a liaison amongst supply chain practitioners, researchers, the Kinaxis design team and executives. Prior to starting Kinaxis, Duncan held various positions developing real-time and computer-aided design systems with Bell Northern Research and Mitel Corporation. He also has been involved with several professional and community organizations and regularly gives lectures at universities and industry events.

Chris Barnes is a supply chain guru, the APICS Coach, and the host of Supply Chain is Boring on Supply Chain Now.  He holds a B.S., Industrial Engineering and Economics Minor, from Bradley University, an MBA in Industrial Psychology with Honors from the University of West Florida.  He holds CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS, one of the few in the world. Barnes is a professional education instructor for the Georgia Tech Supply Chain & Logistics Institute’s Supply Chain Management (SCM) and University of Tennessee-Chattanooga Center for Professional Education certificate courses. Barnes is a supply chain advocate, visionary, and frequent podcaster and blogger at Barnes has over 27 years of experience developing and managing multiple client, engineering consulting, strategic planning and operational improvement projects in supply chain management. Connect with Chris on LinkedIn and reach out to him via email at:

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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