Supply Chain Now
Episode 538

Episode Summary

“This year, the one thing that really slapped you in the face is that change is inevitable, but more important, it may approach from any direction.”

-Kevin L. Jackson, Host, Digital Transformers


In this episode of Supply Chain Now, Scott Luton sits down with Digital Transformers host, Kevin L. Jackson, as they discuss lessons learned from 2020 and what’s to come in 2021

Episode Transcript

Intro/Outro (00:05):

It’s time for supply chain. Now broadcasting live from the supply chain capital of the country. Atlanta, Georgia heard around the world. Supply chain. Now spotlights the best in all things. Supply chain, the people, the technologies, the best practices and the critical issues of the day. And now here are your hosts. Good afternoon, Scott loop. Now welcome to today’s episode

Scott Luton (00:33):

Episode. We’re kicking off a little mini interview series where we’re going to be gaining insights from each of our hosts here at supply chain. Now we’re going to be working really hard today’s episode to increase your business leadership. Accu, as we’re spending some time with the one only Kevin L. Jackson, Hey, quick, programming it before we get started. If you enjoyed this episode, be sure to find it and subscribe for free wherever you get your podcasts. So you don’t miss conversations just like this. All right, no further ado. Let’s bring in our featured guests here today. Kevin L. Jackson, CEO of GC global net author of the bestselling book, click the transform and of course, host of one of our newest home run series here called digital transformers. Kevin, how you doing? Hey man. Thank you very much, Scott. Well, we really have enjoyed our collaboration going back to when we met at the dense CaVenT in February, 2019 before the world changed, and we only captured a few of the leadership roles you have, uh, in, in how we introduce you.

Scott Luton (01:35):

So, you know, you’ve made us better and you’ve certainly made us stronger, especially when it comes to digital transformation. And we’re excited about the year ahead. So great to spend time with you here today. No, my pleasure. We’re we’re going to start here. A lot of folks in our audience may already have a sense of who you are, but for the handful that don’t let’s, you know, tell us about yourself in a, in a nutshell. Well, you know, I you’re right. I do a lot of things. I just like, you know, being active. So I, uh, call myself an advisor or an educator and an author because I do work with a lot of large companies and helping them in redesigning their business models. And I teach for Tulane university or not. I’ll provide strategic consulting and integrated social media services to companies like at T and T and Intel Erickson and other leading companies.

Kevin Jackson (02:29):

As far as my background goes, I was a vice president at JP Morgan chase leading their global project management offers. I was a worldwide sales executive for IBM and FAIC. I was the director of cloud solutions. I’ve also done a lot of work in the federal government. I was in the Navy for two years. I was a carrier pilot, worked with the maybe space technology program. Also, uh, when I left, did some digital projects for NATO, the North Atlantic treaty organization and the intelligence community actually did go to school. I was, uh, I was, I was, uh, at a us Naval Academy, aerospace engineering, and I went to post-graduate school and computers and, uh, I have a master’s in national security with the Naval war college retired in 94 and I was working in space systems and, uh, I was a carrier pilot flying C two A’s and a E T, etc. E T C um, airborne early morning. So there’s a lot of different things,

Scott Luton (03:40):

Man. We could, we could spend the next six hours getting all of your stories from those, uh, the who’s who list of, of organizations you’ve worked with. So no wonder why you’re the go-to expert for digital transformation, other things here, and we’re pleased to have you as part of our team here at supply chain. Now, too, it goes without saying 2020 has been such a unique historically challenging insert your own cliche right there as you described the year, but it’s been an incredibly challenging year, but on the other side, you know, there’s, there’s always silver linings and it, this year has taught us so much from a business, a supply chain, a technology standpoint, that’s gonna make us better. And future years unique and ordinary years I’ll call it. But what’s been a couple of your let’s call it three key takeaways. When it comes to business here in 2020, what is, what is a year taught you?

Kevin Jackson (04:33):

Well, you know, when you, when you’re working in business, uh, you look at what happens in your business life, how you want to support your customers, how marketplace has changes. But this year, the one thing that really, you know, slapped you in the face is that change is inevitable, but more important. It may approach from any direction. It could be social upheaval. It could be a little bit of a virus. It could be anything. So not only will change happen, but you have to have your, as I said in the military, head on a swivel because it come from everywhere. And the second thing was, since change will come, you have to be a learning organization. Your business has to always understand what’s happening, evaluate what’s happening and analyze what’s happening because the learning organizations are the best prepared for the changes that are inevitable. And how, how do you be prepared for these changes? How do you learn where you have to maintain a diversity of world view? And I think that’s probably the third point. I want to highlight, uh, diversity of world view, diversity of business experience, a diversity of educated thought. That means a diversity in the people that are around you in your staff and your executives in your employees, because it’s that diversity that accelerates an organization’s transition to their new future state. So if you’re constantly changing, you gotta be constantly thinking, constantly communicating and constantly transitioning.

Scott Luton (06:41):

Excellent point there and study after study from those driven by the big four to the academic community, diversity, despite all the other good that it creates a goodness. It creates for organizations. If you look at it strictly as a bottom line, triple bottom line, figure it enhances and optimizes the bottom line returns of any organization. But you know what I also love and we were talking about earlier today on the live stream, is it also helps you identify those blind spots that we all have, regardless of what any walk of life, any professional walk alive or, or, or, or personal walk of life, we all have our blind spots. And by creating that diversity of thought, it helps us identify and then address those in a, in a successful way, right?

Kevin Jackson (07:25):

Yeah, absolutely. It’s looking, being able to see the environment from different shoes, from different perspectives and being able to understand and have empathy for others. That’s important. That’s critical to your success.

Scott Luton (07:43):

Great point. And certainly that’s one of the lessons that we’ve learned here from 2020 that I hope sticks. I can tell you from personal experience, you know, as, as we have webinars or live streams or, or video or whatever podcast, you know, you make that little glitch and you get frustrated and do it over. And, and, you know, however, everything has gone wrong in 2020, you’ve kind of breathe some fresh air into those productions. And, and really as has retaught us, what’s important. And, you know, it’s reintroduced some humanity and some authenticity to even public content that we deliver. And that’s been a, uh, a very welcome wave of honesty. So hopefully that sticks around.

Kevin Jackson (08:29):

Yeah, it’s important to, uh, recognize. And this is one thing that has done is the recognize that everyone is a person. There are humans and everything that you do, and it’s important for you to support the relationships that you build. Everyone builds different types of relationships. You have relationship with your family, with your business partner, do you relationships with strangers and you need to recognize that whatever relationship it is, it’s a two-way thing. And you have to support

Scott Luton (09:06):

Well, put as always Kevin speaking of we were just talking kind of a learning Eureka moments. We all have plenty of them, you know, sometimes day in and day out, but certainly weekend and week out, as you, as you recall your journey here in 2020, what’s been one important Eureka moment.

Kevin Jackson (09:26):

You know what the most quoted saying in 2020 was you’re on mute. That’s it that’s because everyone had to shift immediately to being online and using all of these collaboration tools. I mean, I don’t know if it’s, if it’s WebEx or if it’s team or if it’s zoom or whatever, right. Everyone had to jump on these, uh, collaboration technologies. And one thing I found is that people were hesitant. You know, you see people that don’t want to turn on their video because they don’t want to be seen. Maybe they’ve never used a tool. And these tools have been around for years. And what I found out that this was the Eureka moment. So many organizations were just playing lip service to embedding modern tools into their everyday business workflows. Wow. I mean, these tools have been around for years, but they’ve been sitting on the shell because there was no need to use them. Okay. And I talked to this one person, they said, you know, if I had known that I could just get online and talk to people and get my work done, I would have done it years ago. I say, well, why didn’t you? Well, I, I, nobody made me, you know, so, so it’s, it’s amazing how much more efficient and effective organizations could have become if they just use the technologies that were sitting on the shelf. Okay. When that’s what we’ve learned in 2020

Scott Luton (11:22):

Excellent point, you know, it’s, it’s interesting. I can remember maybe in college, or maybe, maybe in the last few years, everyone still talks about the technologies and the Jetsons, the cartoon. And one of them of course, was the video phone, wherever you were in. A Jetsons could always connect with people by video phone. When are we going to get that technology? Now? I thought it was supposed to already be here. And then of course now it’s when it’s really here in any way you want it really. Right. All of a sudden you’ve a video phone, video conference, fatigue, you know, you don’t want to always be seen. Yeah. Because you might, you might not be looking good that day or I be stressed. So I guess we all have to be careful what we ask for technology and otherwise

Scott Luton (12:05):

Right. Deliver. Yep.

Scott Luton (12:08):

All right. So speaking of what’s to come, you know, really have enjoyed the live streams and, and social commentary and, and, um, you know, our shows together just from a sheer digital transformation or a really a greater technology, uh, point of view, I always learn loads from what you share. So as you’re looking Kevin at 2021, what’s one thing you think our listeners and members of our global community should really keep our eyes on.

Kevin Jackson (12:36):

Well, I know we were just talking about how technology would just sitting on a shelf when people never used it. And then the pandemic came and organizations need to figure out how to get the job done without coming into the office. So everybody jumped on June, jumped on teams. Everyone started figuring out how to do their work. Remotely companies started investing into these, these technologies to help people maintain their relationships. Okay. But what’s going to happen in 2021 is some companies, some organizations will realize what they have learned and they will build on that learning. And they will start leveraging their technologies in more effective ways. And they will look at new technologies and they are continue their investments. And those companies will also realize that digital transformation is more than just technology. It’s really redesigning business models. And those companies will segment themselves from the others that just see digital transformation as technology.

Kevin Jackson (13:59):

And if they see it as well, that’s something that we had to do now, we’ll just go back to normal and there will be a rapid segmentation in the marketplace between companies that really transformed their business models and leverage technology to be more effective. And those that don’t those that think there is a quote back to normal and they will fall by the wayside. And we will see that. And you know, the spring or early summer of 2021, when, you know, we think, okay, wow, we have the, um, vaccine. We can start thinking about taking the mask off. We can start thinking about coming into the office, you know, and some companies will do that. Others will say, you know, we actually did a lot better when we were leveraging this technology. Yeah. We can come in the office sometimes, but just do it when we need to. Right. And those companies will become even more efficient, more effective in each industry. You will have companies that will continue to grow, continue to learn, continue to transform, and others that will sort of settle back into what’s normal

Scott Luton (15:25):

Thoughts. And I heard you say there, and one way or another first off, it is about business transformation. Not specifically. I mean, digital is part of that, but it’s the bigger picture. It goes beyond just a technology play. There is one of the things I heard you say. And then secondly, there surely is not a finish line just when you get to handle them. And maybe, uh, you know, as we’ve seen organizations successfully transform, but it doesn’t stop and you can’t rest on those laurels because consumers keep what they demand and how they demand. It continues to evolve as well as market conditions. In general.

Scott Luton (16:01):

This reminds me of the last lobstering we did when we had a T and T on board and a time drone Natallee, who was responsible for consumer interaction and that digital interaction at the end point. Right? And we said that you have to really focus on supporting your customers, your employees, and also your business partners. That is really the, the front tier that you have to focus on when it comes to digital transformation. And that will continually change. So any business that has either customers, employees, or business partners will have to continually train

Scott Luton (16:47):

Well. And to your point, unfortunately, if you look at retail, there’s been companies that have made the adjustment and made the very tough adjustment and found new ways to serve and meet consumer expectations. Right? And then on the flip side, we’ve seen no shortage of bankruptcies. I think this is 2020 is going to be the biggest year of bankruptcy for retail. And I would argue, well, I mean, just to generalize that, try not to paint a broad brush, but there are some companies that will be blaming their failure on the pandemic when really at the root cause is that they just refuse to accept the new reality that retail’s in and refuse to listen to their car.

Kevin Jackson (17:27):

Yeah. Or maybe even refuse to listen to themselves, you know, their own staff, their own executives. They refuse to look at what was happening with their bottom line and to take action on it. I mean, you can sit back and observe the change and choose to do nothing.

Scott Luton (17:47):

And that’s the choice. That’s right. Excellent point. Before we talk about what to expect with digital transformers in 2021, I want to put, I want you to put your professor hat on. I’m not sure what your title is at two lane, but I bet you and your students have some of the most fascinating conversations, especially, you know, given your experience and how much you’ve done in the quote real world. What are those interactions like? What, what are those exchanges with the up and coming, and maybe already here generation?

Kevin Jackson (18:17):

One of the things that I I recognize is that there is truly a sea change in world view. There’s a huge difference between now I’ll generation, my son’s generation and my daughters, my, my son and my daughter 12 years apart. Right. And there was so much different between the way they, they see things the way they accept things, the way they interact with society and that’s reflected, and the business leaders that are coming up, and we’re not, I teach either undergrad or grad school. The expectations are completely different. They expect these companies to be leveraging the advanced technologies. And they say, I’d go to this company and you can’t even do this. You can’t do that. You can’t do this. How can they really be in business? You talk about things like technical debt. And they say, well, what’s that? I said, well, it’s important to know because that’s why these companies aren’t changing.

Kevin Jackson (19:34):

Right? They’ve made these investments that they have to work off. Everything has a cost. The there’s a cost to not keeping up with the changes. And it’s up to you to, to understand not just the present, but the past as well. And knowing the present, expecting the future and understanding the past all important. And that’s some of the, uh, discussions that, that we have, you know, say, well, why did why the company’s doing it like this? And I said, well, because back in 1990, Oh, and this Lincoln, this, everything has a connection. And, and, and that’s what I really love about teaching. Right? Bringing up those connections, understanding the different views. But we talked about before that, that diversity of worldview

Scott Luton (20:31):

And, uh, in my, some of my recent last few years, as I’ve spoken to some classes, and as I participated, even in some high school, remote internships, which are led by some fascinating business leaders here in Atlanta, just want to think, I can’t get more surprised by sharp these young professionals or students are the next wave, you know, raises the bar. Do you, are you having similar experiences?

Kevin Jackson (20:56):

Yeah, absolutely. They, you know, they come out of left field, you know, why can’t you do it like this? And I said, Hmm, there’s no reason.

Scott Luton (21:06):

That’s great.

Kevin Jackson (21:08):

I had a little book. And I said, I’m going to take that to the next board meeting

Scott Luton (21:12):

And make us all better for sure. Um, all right. So let’s talk about digital transformers. One of our newest series here at supply chain. Now I know that you’re involved from, you know, as we already talked about books and other podcasts and live streams, you keep a busy schedule. So we’re pleased to have you a sliver of that here on the digital transformer series. What can our audience expect in that series? As we move into 2021,

Kevin Jackson (21:37):

Say I’m really excited about our collaboration because, you know, first of all, we all interact with multiple supply chains. The supply chain took a real hit at the beginning of the year with all of the changes with the global pandemic, with the way they broke down and how they are now being rebuilt across every industry. So that was one of the reasons I was really excited to be working with supply chain now, because you had the pulse of that supply chain and where it’s going. And I wanted to be part of that, that new change. And as we talked about earlier, there’s going to be a huge segmentation between companies that have learned from 2020 and that are implementing their, you know, their new future in 2021. And the companies that don’t, and that’s going to be quite apparent in the supply chain, how they make them, uh, leveraged digitalization in their supply chain, how they leverage communication and information, how they connect the suppliers with the end consumers and leverage that information flow in, in mind that information flow and more important verified that information flow. The other thing that we heard so much in 2020, other than you’re on mute was that’s

Kevin Jackson (23:22):


Kevin Jackson (23:24):

We are getting so much fake news and our everyday life, but fake news in the supply chain is catastrophic. So the suppliers, the vendors, and the consumers need to understand how to evaluate information that they’re getting, uh, about the products and services. And there’s a, there’s an information supply chain that has to be created and built. I really want to highlight that segmentation by showcasing companies that are leading the pack with respect to informing the entire supply chain, making it visible, making it transparent and leveraging that to create brand new business models. And I want to contrast their experience with the large majority that will be left behind. And I think that would, that would educate your audience and it would enable, you know, myself to apply to you now and, and, and, and all of our extended family to do better with their business and, and with whatever their goals are in life. Hello.

Scott Luton (24:45):

Yeah. So our community is going to have the opportunity to add a PhD.

Scott Luton (24:54):

This is, uh,

Scott Luton (24:55):

This is great. What a learning opportunity and, uh, excited about what’s what’s to come. I think we’ll have some big news as the calendar flips with sponsors for 2021 for this new series it’s been really well received. So I appreciate your leadership and we really are grateful for our collaboration with you

Kevin Jackson (25:13):

All. I’m looking forward to it. Yeah.

Kevin Jackson (25:15):

There’s so much opportunity. So little time, right. Let’s make sure folks know how to connect with you, whether they’re interested in, in your best-selling book or some of your key noting that you do, or, or digital transformations and beyond how can folks connect

Kevin Jackson (25:30):

I’m on LinkedIn. Like everybody, I guess Kevin L. Jackson, but also on Twitter. I’ll I do a lot of, I write a lot for a lot of different companies on the leading edge of how to leverage technology, how to redesign your business models. So I’m at, at Kevin underscore Jackson on Twitter, or, Hey, just send an email to supply chain. Now, Amanda, at supply chain now who, uh, is very good at, uh, tapping me on the shoulder when somebody wants something from me. So, uh, it’s easy to get ahold of me certainly is our air traffic controller.

Scott Luton (26:10):

I need one of those, but yeah, if you want to reach out, uh, and we’ll make sure the message gets to Kevin. And, you know, I know I lost the thought earlier from what you were saying about those, um, those information, supply chains and verification. And so I’ll be remiss if I didn’t mention Greg’s favorite word provenance because

Kevin Jackson (26:31):

Yes, I think we’re all

Scott Luton (26:33):

Supply chain practitioner or leader or consumer. We’re going to hear that word and different synonyms of that word, uh, and a lot more in, in the months. So we all know we’re dealing with the real thing, which what big company, the real was that a Coca-Cola theme back in the eighties, maybe we’re going to apply that in a meeting in a big way to supply chain and consumer goods here in the months ahead. All right. So Kevin, always a pleasure. I’ve learned about 18 new things about Kevin L. Jackson, just in this conference, brief conversation here. Hopefully our listeners enjoyed it as much as I have. Uh, we’ve been talking with Kevin L. Jackson, CEO of GC global net author of the bestselling book click to transform amongst others also hosts of our newest series. Digital transformers. Thanks so much, Kevin. Thank you very much. Let’s do a lot more. Oh, tip an iceberg is coming right to our audience. Hopefully you enjoy this conversation as much as I have. You can see more conversations like Be sure to find us and subscribe for free wherever you get your podcasts from. Hey, on behalf of the entire team here at Scott Luton, wishing our listeners, nothing but the best. Hey, do good. Give forward. Be the change that’s needed and Oh, by the way, happy holidays. Merry Christmas, happy new year. And we’ll see you next time.

Kevin Jackson (28:10):

Awesome. Loved it. Love that interview.

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Watch as Scott and Kevin welcome you to Supply Chain Now through our YouTube channel.

Featured Guests

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award-winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019), a “Top 1000 Tech Blogger” (Rise Social Media 2019) and provides integrated social media services to AT&T, Broadcom, Ericsson, and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and Engility Corporation Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix, and IBM. Books include “Practical Cloud Security: A Cross-Industry View” (Taylor & Francis, 2016), and “Architecting Cloud Computing Solutions” (Packt, 2018). He also delivers online training through Tulane University, Germanna Community College, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.


Scott W. Luton

Founder, CEO, & Host

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Greg White

Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Karin Bursa

Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Jeff Miller


Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Ben Harris


Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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