“We really are a purpose-driven company.”
– Lauren Noce, Senior Director of Corporate Sales at HUNGRY
HUNGRY is a platform that makes it economical and efficient for companies to buy catered meals from seasoned chefs. Among other things, they make it easier to manage the logistics associated with getting healthy, fresh food into a corporate setting – including setup and clean up.
Despite being a startup themselves, HUNGRY gives back, donating one meal to Feeding America for every meal that is purchased. They also take active steps to minimize their carbon footprint, using biodegradable cutlery and packaging.
In this conversation, part of the Logistics with Purpose series, Lauren shares her perspective with Supply Chain Now Co-hosts Greg White and Scott Luton:
Intro – Amanda Luton (00:05):
It’s time for supply chain. Now broadcasting live from the supply chain capital of the country, Atlanta, Georgia, heard around the world. Supply chain now spotlights the best in all things. Supply chain, the people, the technologies, the best practices, and the critical issues of the day. And now here are your hosts.
Scott Luton (00:28):
Hey, good afternoon, Scott Luton here with you on supply chain. Now welcome back to the show. On today’s episode, we are continuing our logistics with purpose series here, PowerBar difference over at effector global logistics on this series, we spotlight leaders and organizations that are own a noble mission and really they’re changing the world in one way, shape, or form. So stay tuned as we look to increase your supply chain leadership IQ. One quick programming note right before we get started here. If you enjoy today’s conversation, be sure to find us and subscribe wherever you get your podcasts from. I want to welcome in my esteemed fearless co-hosts on today’s show, mr Enrique Alvarez, managing director with vector global logistics. Enrique, how are you doing?
Enrique Alvarez (01:15):
Hey Scott, how are you doing today? I’m doing great. Thanks for asking. Um, us always, it’s a pleasure to be here.
Scott Luton (01:22):
Well, I really appreciate your support and spotlight and these organizations that are all on, on these, uh, vital missions and, uh, and, and lately it’s been great to kind of get caught up and, and get some of these stories out. Uh, with everybody’s crazy schedules. It’s, uh, it’s always challenging to get movers and shakers schedules to align, right?
Enrique Alvarez (01:43):
No, I totally agree. But I think, uh, I’m really looking forward to this episode. It’s going to be definitely gonna be fun and interesting and I’m just really happy. Do you have Lauren here with us as well?
Scott Luton (01:54):
Agreed. Absolutely. Looking forward to learn a lot more. So on that note, let’s welcome in our featured guests here today on supply chain. Now Lauren knows senior director of corporate sales with hungry, which is a very unique Virginia base food tech startup that’s making a huge impact in the street. Lauren, good afternoon.
Lauren Noce (02:13):
Hey, good afternoon, Scott. Hi Enrique. How’s everyone doing?
Scott Luton (02:18):
Doing fantastic. As an, as Enrique said, uh, not only did we love this series, but we love stories like, like what I believe we’re going to hear from you and what your organization is up to. And on top of it all, it’s a beautiful April day in Georgia. It’s gorgeous outside, which, given all the other elements of the current environment, we’re all breaking through. That’s a good thing.
Lauren Noce (02:43):
Yeah, it absolutely. I was, it’s so nice to see the sun dorms are done. So, yeah, it’s been great while there tonight.
Scott Luton (02:50):
You bet. All right, so, and Reiki, we’re going to dive right in. So Lauren, before we start talking more about, ah, hungry, let’s start with getting
Lauren Noce (03:00):
to know you a little bit better. So tell us about where you’re from and give us, uh, a story or two from your upbringing. Yeah, absolutely. So I am, uh, kind of Midwest born and bred. So I was born in st Louis, Missouri and I lived there till I was about nine. We moved to, my dad got transferred. He was in, um, you know, consumer packaged goods still is. Um, so he, we moved up to Minneapolis, um, Minnesota, the suburbs there. So I probably went to high school and, uh, kind of that’s where home was for a long time. And then, you know, I centered to Chicago, so I went to college at Loyola university in Chicago, uh, which was not really known for much up until, you know, our basketball team, uh, last year, which was really, really cool to see. But, um, okay. I made it not quite
Scott Luton (03:55):
well. What’s the mascot at Loyola?
Lauren Noce (03:59):
Uh, it’s a rambler actually. Yeah. So it’s a Wolf.
Scott Luton (04:02):
Okay. Thank you. Yeah, I’ll tell you what, that with the sports environment right now, it’s interesting how quickly your memory fades. So the Loyola Ramblers, right?
Lauren Noce (04:13):
Yup. Yup, yep. And I mean, when I was in Loyola or when I was, you know, attending Loyola, I would say that sports were not really the highlight. I was also not very focused on for the time. So, um, I would probably, the most that I watched loyal about faults, sadly, is when they were in the final four last year. So.
Scott Luton (04:36):
Awesome. Okay. I got it. I gotta tell ya, from st Louis and Minneapolis to Chicago, three of, uh, of the really coolest cities in the country, certainly in the Midwest. What a wonderful, um, early journey in your life.
Lauren Noce (04:54):
Yeah, absolutely. Yeah, it’s funny, I mean I still, you know, I get back to all of them. Um, you know, my family is from st Louis, so we go there every year for Thanksgiving. We go to the city museum, we eat pizza, kind of like the quintessential st Louis thing. My brother’s still in Minneapolis and Chicago is really kind of, you know, I was there for about 11 years in Chicago. It’s know where I really started my career. Um, you know, I started there in beer sales, I worked for a beer distributor right in downtown Chicago and we have, which was really kind of up and coming at the time. Um, now it’s blown up. It’s amazing. Um, but you know, I started there and you know, Chicago really feels mostly like home cause I bopped around a little bit. But, um, yeah, so I started in beer sales in Chicago and kind of worked my way up there. And then
Scott Luton (05:48):
let me ask you real quick Lauren, before, before we talk about your professional journey, cause I know Enrique has got an interesting question. One more question. Your um, uh, st Louis in particular, uh, having spent a couple of years in Wichita and made some of the drives back and forth, believe it or not, from East coast to Kansas and driving through st Louis when the arts first appears. It is absolutely captivating. I think it’s one of my favorite. Um, you know, certainly American landmarks. Is that a, is that part of your ventures back each year or does that kind of get old once you’ve been there for awhile?
Lauren Noce (06:24):
No, I mean I moved when I was nine, so you know, it’s funny cause I, you know, I remember all the family and everything living there, but I don’t, I remember as much about like actually living there. But it’s still, it’s such a part of me still time. You know, when I was living in Chicago, it was only a five hour drive from st Louis. So, you know, we would drive back and my now husband would come with me and I did like, wait, just wait for it, wait for it. And you know, you round the corner and
Scott Luton (06:53):
Lauren Noce (06:54):
Amazing. I always tell him, you know, my fun fact, I’m like, you know,
Scott Luton (06:58):
right. And he’s like, I know, I’m like blown mind blown. Alright, one more really important question. Yeah. Uh, Chicago and st Louis have a lot in common Latin contrast, but their baseball teams have a heated rivalry. So are you a Cardinals fan or a Cubs fan or neither?
Lauren Noce (07:21):
So by birthright I’m a Cardinal plan, but my, you know, PayTech for a long time working for a beer distributor in, uh, the city of Chicago depended on the Cub’s success.
Scott Luton (07:34):
No, it was only kind of a,
Lauren Noce (07:36):
you know, kind of a push and pull there a little bit, but you know,
Scott Luton (07:39):
Lauren Noce (07:40):
Probably I lean a little bit more, more Cardinals.
Scott Luton (07:43):
Gotcha. That push and pull is a healthy dynamic. Alright. So Enrique, let’s bring you in to the conversation. I know you’ve got a question too about the professional journey that Lauren has already kind of alluded to a little bit.
Enrique Alvarez (07:55):
Yes, no, I mean you’re already started talking a little bit about your
Scott Luton (07:59):
Enrique Alvarez (08:00):
years in Chicago and then working for this beer distributor, but how, what other kind of, uh, how do you, uh, have you kind of had, and how did you end up with a hungry now? What was the little bit of your professional journey prior, what you currently have? What basically led you away from Chicago? Clearly here into Atlanta and with this very exciting, uh, tech startup tech food startup as Scott described it at the beginning.
Lauren Noce (08:28):
Yeah. So, um, like I said, I started like fresh out of college. I started as a on premise Mmm. Sales rep for, you know, bars and restaurants on premise, meaning, you know, consuming on,
Scott Luton (08:42):
Lauren Noce (08:43):
So bars and restaurants where my clients, uh, trying to get them to buy in on, you know, beers ranging from Budweiser and bud light up to like very expensive craft beers. And so really kind of found a passion in that learning about things. I didn’t know, there wasn’t kind of women in the beer industry. So that was really interesting to me to try and, okay. Yeah. Become more of a, um, were knowledgeable and in a role that, um, I didn’t know as much about. So I studied a lot and made really good relationships and really kind of found my niche there and yeah. Mmm. With the company I was at there and became a key account manager managing kind of some of the bus sure. Mmm. Bars and restaurants, they’re really kind of holding the hand of those relations chips and fostering growth there. Um, and then I eventually became a brand manager.
Lauren Noce (09:35):
So working on the marketing side, working directly with the breweries. Um, I had about a 13, I think by the time I left the company, uh, went through an acquisition. I stayed for about a year and a half. The funny thing was one of the last projects I actually worked on, yeah, the wholesaler, uh, was launching Sweetwater, uh, from Atlanta. So they were entering the Chicago market. That was like my project. I worked on it for a long time and I, my last week was the week that Sweetwater launched in Chicago. So that was Mmm. Pretty exciting and pretty fun. But I, you know, I was just kind of ready for a change. Yeah. No cold in Chicago. And so I told my now husband, I was like, I’m moving them or you can stay. And he was like, obviously,
Scott Luton (10:23):
yeah. You know, right now I’m sure I’m probably preaching to the choir and I think I’ve got the number right. It could be off, but a beverage cells I think have spiked, uh, or, or the man has risen 240%, I believe. And I think that’s a March figure. I could be wrong. Uh, do you still have a lot of colleagues in the industry that are having banner years?
Lauren Noce (10:43):
Well, um, yes and no. So my friends and kind of the more, um, domestic here, like domestic here is really on the rise. A lot of where I spent my time was really in like a, okay, pretty nichey kind of craft world, um, where there’s more and more microbreweries and breweries opening every day. I think a lot of those athlete, yes. Um, a lot of that demand is focused on, you know, scarcity and rarity and new, you know, new beers coming out and without people really being able to shop then go either local brewery and spend the time and really invested their people when they’re going to the, you know, doors now they’re just kind of shopping what they know. Um, so a lot of like really awesome breweries and really like midsize great breweries too, or just struggling a little bit, but like, that’s bridge sales. Okay. Beers here’s been struggling for a little bit, but the rise of like hard seltzer and that kind of stuff hasn’t been great for it. They are delicious drinks. I like, I like a that myself, but it’s, you know, it’s,
Scott Luton (11:57):
it’s the market
Lauren Noce (11:58):
shaking out a little bit. So, you know, we’ll just kind of see where it goes.
Scott Luton (12:01):
I had no idea. Uh, that’s interesting. So, not that you were just about to talk about your, um, venture to somewhere warmer and you bring in your husband along. So, so tell us more about that.
Lauren Noce (12:16):
Yeah, so we, I actually got poached by one of the brands that I was managing in Chicago. So it was an importer that handle the, I felt like 13 breweries ranging from really small microbreweries and really tiny breweries and Belgium and kind of all over, uh, the play. So I, I moved to Charleston with my husband and, uh, with managing nine States in the Southeast. And we were there for just over a year. He was actually in the beer world as well. He works for another brewery. So he was managing a couple of States down there as well. It was just a little, it was a little bit of a, okay. Low lifestyle in Charleston where we’re still used to kind of that Chicago lifestyle. So we were both really easily able to move from Charleston to Atlanta with our jobs, cause we covered, you know, larger territories.
Lauren Noce (13:14):
And so we hopped over and we’ve been here about, or yours now. We’d love it. Mmm Oh, then to East Lake and then, uh, you know, on the East side of the city. And we’ve loved that. Um, and then I would say, so I was with the importer about two years and loved them, but then I was actually approached by one of the brands within that portfolio to be there. Yeah. National sales manager. So I was the national sales manager for close to a year and a half, um, for a brewery located in Louisville, Kentucky. And I just kind of continued it. So I was, you know, traveling all over the country and the world, kind of going to manage, uh, the distribution channels, managing the wholesalers. I’m helping sales reps helping, you know, on the marketing side as well. A little bit. Mmm. And the travel with just a lot. So I started thinking about, you know, maybe if I, I could find somewhere a little bit, you know, stay a little closer to home, not traveling three ish a year. So, I mean, honestly, it was such a quick, I really kind of updated my resume, has stayed in my LinkedIn and coming from Hungary reached out to me with them 24 hours. I would say it was pretty, yeah, it was, it was almost too quick. I was like, should I even say this out loud yet?
Scott Luton (14:39):
Lauren Noce (14:39):
Excited about it. It was like, it was such an amazing opportunity. They were starting, they had just gotten there, series a funding. So, and we had gotten some really amazing investors and with that we’re going to open the third city being Atlanta. So this was right about this time last year, maybe, you know, couple of weeks ago last year we started talking and you know, they said yes, ushers invested JCE, um, started a venture capital firm. Hungary was their first investment, which is super exciting, comfortably from top chef in bed. It was really all these like unbelievable kind of powerhouses and food and entertainment. I’d always been a foodie and
Scott Luton (15:24):
you know, so a lot of successful people saw the opportunity and rallied behind what hunger was doing. Uh, and, and we’ll learn more about that, but for starters, if you could, and then Rica, uh, I’m, I’m so glad. I think you’re very familiar with the hungry organization and our mission. I’m looking forward to informing the rest of our audience, uh, about what Hungary is doing. But, but Lauren, tell us what is at the core of what hungry does.
Lauren Noce (15:53):
So we really are a purpose driven company. So, uh, you know, the company is one that was originally designed for corporate catering. I’m doing essentially for chef Uber did for drivers. So finding amazing local chefs, not restaurant chefs, but local chefs cooking out of like these almost like we work commercial kitchen throughout the city. Um, and they’re, you know, James Beard winners. They are, um, you know, they’ve won local contests. We have season 12 of top chef. Mmm. The winner of the next, or not Topshop, I’m sorry, the next food network star chapter game, like really amazing local shots. Uh, kind of in every hungry city that are able, what we would do is partnered them with, um, corporate clients. So we would go handle all the stuff, sales, marketing, everything. The chef really gets to do what they love. So they’re in the kitchen, they’re cooking the food that third grandmother taught them, you know, the food that they were raised, where they went to look hard on blue or you know, wherever they may have gotten there, you know, their teeth in and really, you know, started their career and their love of cooking.
Lauren Noce (17:07):
And we let them focus on that and we handle everything else. You know, from the logistics. Yeah. Really big part of it. Corporate catering. It’s one of the main pain points is delivery, you know, so we’re able to provide amazing food for corporate clients with Mmm. Really amazing delivery. And then we also have like a big sustainability Mmm. Sustainability focus as well as a giveback focus as well. So, you know, for our corporate clients, for every two meals they would ordered, you know, for weekly lunch or meetings or whatever, we would donate one back through a partnership with feeding America.
Scott Luton (17:48):
Love that. So let’s, um, so I want to circle back to the logistics that is part of Hungary, but before I do Enrique, Mmm. I’ve got a hunch of what your answer will be, but I love when Lauren said how much of a purpose driven company that hungry is a bit, we both admire that. But what else from your interactions thus far with hungry, what else do you admire about their operation?
Enrique Alvarez (18:12):
Well, they, uh, they’re really running that ship. I have gone the opportunity given that their neighbors here at King blog, you got to know them, uh, personally, uh, get to know their Atlanta team and staff at least personally. They are really, they’re really purpose driven is the same, but they also like people driven like they’re good people, good values laid back, straightforward, honest, hardworking. I mean you see them here very late. I’m sure you’ve fully seen them as well. Uh, they come here and sunlight.
Scott Luton (18:48):
Yeah, I think that’s a really good
Enrique Alvarez (18:50):
corporate culture that’s focused on really making the world a better place. And at the same time, people that are working for them as a client and someone that kind of, some of what they do, they’re having fun. They’re, they’re have a good culture. Uh, we are, we’re blessed having them as neighbors cause when they have the tastings and things like that, we get the, the invite for trying some of this amazing food and they seem to be a really good group of people.
Scott Luton (19:19):
Love that. Um, alright, so let’s shift gears. Lauren, I want to definitely touch on a couple of things you shared. Talk more about the logistics behind the operational logistics and then sustainability and then give back. Those are three elements that you touched on a minute ago when you think of logistics behind the operation and how, how big of an operation that is. Uh, tomorrow. Okay. Tell me, uh, tell us more. Sorry.
Lauren Noce (19:46):
Yeah, absolutely. So, you know, we have, um, really a proprietary logistics platform. So like I would say one of the main pain points. Mmm. They’re, our clients, always had his, you know, these meetings, a lot of our clients that people, but we are in contact with day in, day out are, you know, administrative assistants, executive assistant, then what’s the option? Mmm. People who were kind of tasks. Okay. Ordering food for the office, which can sound fun and glamorous and that, you know, quickly realized that that’s so, um, in terms of just logistics and making our clients’ lives easier and helping them. Um, you know, when they place an order, if they say, uh, we won, like, you know, why don’t you show up at 1130 on Wednesday day for our lunch. We say, what time are you eating? We work off of the food ready to eat by time, but they tell us 11 or, you know, well, the meeting starts noon.
Lauren Noce (20:47):
Okay. So we back out from there. We factor in the time for our catering captain. Okay. Now our delivery captain or catering captain to our food safety train. Mmm. Really take pride in their work. It’s clean. They’re, you know, they’re always wearing their aprons or hats, pride in their appearance. They’re, you know, they’re very professional. They check in at our office, they go to the chef kitchen directly. They have hot boxes, uh, cold bags, whatever they need, they count pan. So it’s okay. I’m supposed to have 12 half pans of chicken cheque. Oh, there’s only 11 pans of rice. There was supposed to be 13 holes. Hi. They called there. You know, there’s a lot of like a system of checks and balances to prevent kind of all of the, all of the pain points that happen. Getting that food being late. We factor in traffic, the patterns we use, you know, logistics with routing to make sure we have time to get to the client’s place.
Lauren Noce (21:50):
And maybe they get their own time. But clients elevator takes 20 minutes sometimes. So really factoring in the time it takes to get up to the client and they set everything up. They lay a knife, it’s red run, they’re down. They, you know, think about the flow of the food. So you know, it starts with us well at first, okay. Then it goes your proteins at the end. It starts with the rice. So it, you know, everything’s really been thought out. They, I got it all up. There’s scoop labels that um, indicate if right is gluten-free, contains gluten, contains any of the major allergens. Mmm. Or if it’s dairy free or vegan really spells it out great. Clear, right. Four, anyone going through the line? Can you see what they can and cannot have? Mmm. So they set that all up. Even our little like packs are at the end.
Lauren Noce (22:45):
Our little colory packs that have a napkin. A uh, yeah. Nice. Soon our plate. Are you assembled cleanability factor, all of that provided and then complimentary. Our catering captains will come back an hour after. Um, our clients, it’s done eating. They’ll bring to go boxes, so box up any leftovers forums, so clean everything off and get out of their hair. They take the garbage with them, the event, you know, so really trying to manage that process and I shouldn’t taking a lot of ownership of it because that’s where a lot of our competitors fall short. They just don’t, they don’t pretend to have any part of the right ownership of the process. You know, if another, you know, competitor’s latest, Oh, that was the restaurant’s fault or that was, well, it’s a third party delivery service. So really trying to control. Mmm, yeah, yeah, exactly.
Enrique Alvarez (23:47):
One of the things that Lauren touched on is something that we’ve used them many times, just two and a half to do anything. Right. And as she was saying, like, just ordering food for everyone at the office could be challenging, but just after that, then you have to clean and take out the trash and pick up some of the empty plates. And so one of the benefits, I think it’s just just incredible how efficient they work and then everything’s taken care of at the end of each meal. So there’s really no fine that they were even there.
Scott Luton (24:21):
Yeah. So, um, let’s talk about the give back. You mentioned two meals with your big corporate clients. One meal gets donated back. That is, that’s, that’s huge. Tell us more about that.
Lauren Noce (24:36):
Yeah, so that’s a partnership that we started, you know, really early on with our relationship. You know, owners are kind of serial entrepreneurs and really wanted, when they were starting hungry, they really wanted to make sure it was that driven company. They wanted to better the lives and that being a big part of that being our community. So, you know, they knew that they wanted to grow this business. How do we do that? Do we, you know, okay, relationships in each city, how should this best work? And really they found, Mmm. They were able to strike a partnership with feeding America who has been. So with the [inaudible] 19, all of that feeding America’s really been instrumental in helping, you know, feed the masses and everything. So it feels nice to know that our companies still continuing that give back program with them. So yeah, like I said, for every two meals that a client orders from Austin, we donate one back through that partnership with feeding America.
Scott Luton (25:40):
I love that, that, that, that is such a, uh, a meaningful, practical give back. Right. And, and, and, uh, I can only imagine the impact you’re having with that. Um, one of the elements before we move on, kind of and go a little more global in the discussion is you mentioned a commitment to sustainability. Uh, give us an example or two of that.
Lauren Noce (26:02):
Yeah. So really trying to, um, take every step we can to minimize our carbon footprint where we’re able to, so all of the cutlery packs, um, that we use, they come in little, it looks like little plastic packs that they hungry on it with a, it looks like a little plastic, so nice. But there are actually all biodegradable. Even the, the, yeah. Cellophane wrapping. I believe they’re all potato based now. So really taking that extra step, it’s not, you know, it’s not the cheaper route. We could have gone that, but we really wanted to make sure we’re doing our part. We know that like with food delivery, it can be so wasteful. It’s all the, you know, those Tyra foam and all this stuff that gets used once and then go directly to a landfill. Mmm. So that even our, um, the bulls or the plates or whatever the, you know, okay. Format for where you’re building your meal, um, that is all compostable as well and biodegradable. And then, um, when our captains come back, you know, they’re really nice, a feature that we call it the VIP cleanup service. When they come and they do the cleanup Mmm.
Lauren Noce (27:12):
For our clients, but they’re able then to recycle the racks if cycle the pan, then, uh, really take that out extra step as well. Because, you know, the easier thing for any client to do it, it’s messy, it’s soupy, there’s sauces and they don’t want to deal with like rinsing it out and recycling it. I mean, the easiest thing to do is, so try not to spill it, just get it to the trash.
Scott Luton (27:35):
Yes. And I love, I’m a still your, um, your adjective soupy. Uh, that’s a good one. I’m gonna add to my vocabulary. I’ll tell ya on that note, um, one of my most home, uh, humbling, uh, career stops was bus or for a seafood restaurant. So I’m very familiar with the cleanup on that side of things. Um, alright, so in recap, I want to bring you back in. Uh, I know from here we kind of want to get Lauren to weigh in on, on the global view of things happening. Um, a lot of folks don’t. I think all of us, myself certainly included have a gap, uh, oftentimes with how companies that are in food or in hospitality or in the beverage industry, you know, there is a logistics in a supply chain operation behind them. I think that’s, uh, sometimes we lose sight of that. But Rica, let’s talk with Lauren about the global industry here.
Enrique Alvarez (28:32):
Yes, no. And the question for you, Lauren, is, and you described your operation perfectly and you guys been doing it and it’s been tested and everyone, uh, your company is smart, but then all of a sudden this girl virus hit everyone and you basically have to shut down and reinvent yourselves. And a couple of weeks. How do you, I mean, how do you go and you and your team and everyone at hungry, how do you guys remember as quickly as you can to make sure that you continue in your purpose and your cost, but then also float and even growing it as possible? How, what kind of, I guess, what kind of suggestions or advice or just the mind to that you guys have to have to, to um, react so quickly and told us and then tell
Scott Luton (29:22):
Scott’s listeners about that.
Lauren Noce (29:25):
Yeah, so I mean, essentially our company overnight, once everyone left the offices, which was pretty much the end or middle of March went, you know, we lost our 95% of our revenue almost overnight. You know, all of our business for the most part, corporate. Yeah. Clientele in offices from anything from small meeting for eight to, you know, weekly staff lunches for 400. You know, that was really what we then, we never really, you know, it was always very like Mmm B to B, never really like business to consumer with something that we had tried really quickly right at the beginning of hungry before my time. But it wasn’t something that, Mmm. The company decided what the best kind of focus for us. So really, so we closed our second round of funding. Mmm. First week in March, right before all of this happened. So we got some really amazing new investors, but we got, um, you know, a little bit of money.
Lauren Noce (30:28):
So we weren’t stressed out. It wasn’t, you know, we didn’t have, yeah, that panic of all of our revenue has gone. We have to shut our doors because we saw that happen pretty quickly with a lot of our Oh competitors. And really it was just keep calling their clients, keep maintaining that relationship. We’ve got something we’re working on and within honestly, three days we started hearing about like little teasers from our company, like hungry at home and all of a sudden, you know, five days later, weird calling our those same clients and saying, we know your team’s at home now. And like, we are now providing meals directly to your door. Mmm. You know, it started as like a subscription plan, but you can sign up for weekly or just one time I’m or whatever. But yeah, we really made the change to change the portion from corporate style change, really the, you know, okay.
Lauren Noce (31:23):
Offerings as well. So we worked with our chef to try and keep them in the kitchen. The last thing we wanted was, you know, everyone, you know, the jobless rate starts going through the roof and we wanted to do whatever we could to try and keep our chefs in the kitchen, keep our, uh, we’re now calling them, cause they’re not really Caitlin captains anymore. They’re our delivery captain. Mmm. Keep them working with a purpose and, you know, keep our team, you know, we have teams now where [inaudible] cause the last thing we wanted to do was to kind of go like close the doors and wait it out because I think it’s going to be a very different, you know, it’s gonna be a very different yeah. Dean, when we all come back to it, I think everyone gonna be back soon. Ish. Um, but it, you know what that’s gonna look like.
Lauren Noce (32:09):
I think we don’t, we don’t know as of yet. So, um, really it’s then so inspiring to see the leaders of our company put their heads together and really like get behind a new idea and launch it within, okay. Four days. I mean really, like our minds were blown. We had our tech team. It was all in house. Our tech team was working around the clock to get a website that consumers could go, Mmm. You know, and start so describing themselves. They’re setting up their own meal plans seven days, which is just unheard of. But it’s been so exciting to watch the change. Completely different model. We’re now going directly to consumers. So you know, we’re still reaching out to those, same with clients, but a lot of our clients are from load or you know, not yet. They’re not in office anymore, but we’re saying, you know, we know you still have to eat.
Lauren Noce (33:06):
We have offerings for your family now. So it started and we’re just doing kind of portions of Mmm eight okay. Then you know, you have free delivery if you sign up for, that’s okay. Corruption, you can do once a week, twice a week, three times a week. You can do every other week. Mmm. Or we’re now offering, you know, meals for four starting at $50 with a $5 delivery, which is really like we order, yeah. Indian food here and I swear it’s $85 for me. And my husband were like, what did we get? But you know, we didn’t, we didn’t want to do, it’s not our way to do the like hidden delivery fees and the surcharges and all of that. We really wanted to like give people a really easy way to ordered delicious foods. Like a lot of the people at home, they’ll have that full time job and the kids are home and yeah, there they’re strapped for time there. You know, I don’t have children myself, but from what I understand, you have to feed them almost every day,
Enrique Alvarez (34:09):
every hour, every day, almost every day, sometimes even three times a day. Oh my goodness. Yeah. Lauren, Laura and I will quick follow up question a lot. Um, you mention about the leadership of the company and that’s a reflection of the culture you have. And it’s very, very clear if you, if, if anyone ever works with you and
Lauren Noce (34:32):
Enrique Alvarez (34:33):
well, what makes a good team and your opinion? And maybe you could give us a little more about it. W what makes a good team like your skin go through this challenge? Graceful even. Cause, uh, it’s a hard thing to do and you’re tough. So many different questions and unknowns. Every different level. When you guys hit before, what do you need to pull that off?
Lauren Noce (34:57):
Yeah, I mean, I wish I had the secret sauce. I think we just, you know, I think we’ve been lucky that we’ve been able to bring in good people. Like it’s very important to us that, you know, just the people feel right and you need to be able to adapt quickly. And because we’re a very, like, even before or hungry at home, our company was moving and innovating and, you know, the wheels are never stopping. We’re always trying to, you know, reach the next milestone or you know, better ourselves and pivot and really be adaptable to the market needs. Mmm. Really kind of like focus on
Enrique Alvarez (35:37):
Lauren Noce (35:37):
Having a really good attitude about it. Mmm. And if you’re, you know, it’s not for everyone startup lifestyle. It’s, you know, it’s stressful and you know, the, the direction can change overnight. You just have to be like, you know what, that’s awesome. And this is, this is the way we’re going now. And you know, our company is not afraid to try something and see if it works. And if it doesn’t, we’re going to find something else. But they’re, you know, they’re not afraid. Okay. Fail at something cause they know that that’s how, that’s how, you know, new ideas come and really you got to try new things. But we have really, really brilliant, uh, you know, leadership with us. Um, you know, we have shy and Amman Pagani who are brothers, uh, Shai had kind of the tech operation in mine, does a lot of the marketing and then Jeff brass.
Lauren Noce (36:29):
Mmm. He is our COO and you know, handle kind of the finance. But I mean, they’re all so accessible. You can pick up the phone and call them and they’ll questions and they’re so playful. Just Eric so much. Okay. You would feel silly if you didn’t almost, you know, you really just, you’re so inspired by them and their leadership that you just really want to do here. Yes. But man, what a, what a, uh, empowering and a compelling culture you’re describing. I want to go back on the front of this conversation. You were talking about some of the investors and, and uh, I could be wrong, I noticed in a press release earlier today or maybe yesterday that mink PSI, which is like old school food network, you mentioned the food network star, which is kind of current day, but back in the day, okay. Two hot tamales and M role in being Sy food network, uh, old school. [inaudible]
Lauren Noce (37:31):
yeah, that’s right. Absolutely. So what, uh, I mean, y’all have got one heck of an all star investment lineup. We really do. I mean, we have, you know, one of the, uh, I mean just our, our board is stacked Mmm. With really brilliant minds and I think that’s all, it’s all our leadership, but just been shy in a mine and their vision is so connected calling and when you hear them talk about it, you just want to be a part of it. So it really is sure there, because they’re going to do you, you know, that like giving them your money and giving them their trust and like in that thing in their business, it’s not going to fail because they won’t let it. So it really like kind of comes down to that. But yeah, we have amazing mentors. Aye. Mmm. Todd Gurley who coming to the Falcon is, yeah. Uh, Kevin Hart. Um, I’m really, I’m not great with all of them, but you know, one of the, one of the cool things
Scott Luton (38:36):
at play here with this conversation and, and how you’re approaching the conversation, which is so great for the supply chain industry and logistics and transportation is it [inaudible] it shows different applications. You know, folks that may not be foodies, they may not be shifts and they may not, uh, other roles within organizations like Hungary, it may not appeal to them. However, the logistics side of the house that helps power what you do and the impact you’re making, it really shows different applications of supply chain management. And that’s where those are the common threads that I really love as part of the series. And Enrique weigh in on that.
Enrique Alvarez (39:16):
Well, I’m the, um, type of, um, you need an a, Lauren mentioned it, right? I mean, I think, uh, I totally agree with what she said about like not being afraid of, uh, making mistakes. I think that’s key and something that she really touched on. The other thing is just having different
Scott Luton (39:34):
Enrique Alvarez (39:34):
right? And that’s part of your team. I mean, you always have like the same kind of vision and the same kind of
Enrique Alvarez (39:39):
a mentality and you need diversity. You need people that are looking at this challenges from different angles, with different backgrounds, with different nationalities even. Uh, and I think that’s what, uh, driving their success. And I’m sure that if they did something that most companies would take, I mean, changing, promote, I mean to be to B to C in five days, I mean, most companies would probably take four, five, six months. Uh, I think the, that’s a really, really good, Mmm. Good proof of what they have built and I’m sure they’ll continue to be successful as this, as this going to place out hopefully soon.
Scott Luton (40:21):
All right. Um, well Lauren, love what you do clearly. Um, you with hungry reaching out to you so quickly. I think you said within 24 hours, clearly hungry has an appetite for top talent. There’s, sorry, I had to, um, I imagine you all are adding a bunch of talent to help fuel your growth. Is that accurate?
Lauren Noce (40:43):
Yeah, I mean, the plan before kind of all of this started was to launch six more cities so far this year. Uh, we’ve done two so far, so we, you know, started in Austin to Dallas. Mmm. And the plan, you know what to do, four more cities and then 12 next chair. Okay. I think, you know, 20 thereafter that really kind of
Lauren Noce (41:06):
blowing hungry up and putting it in every market. And you know, that’s what we hear a lot from our clients too. It’s like we have an office in Chicago. Are you guys in Chicago yet? Like, Nope. Not yet. But we’re coming. We’re coming. Okay. It’s really, you know, we’re just trying to add people and the company has always been very, really wonderful. The watch we find who we think is right for the team, even if we don’t necessarily need that position filled at that time, we bring them in because we know that we’re better with them than once without them. We don’t want them getting snatched up by our competition.
Scott Luton (41:47):
Love that. Okay. So how can our listeners connect, not only connect with you but also learn more about hungry?
Lauren Noce (41:55):
Yeah, absolutely. So, um, if you go to home, try hungry, T R Y H U N G R y.com. Um, you can try out hungry and home. So, you know, there is, I think it’s like four 99 delivery fee. We are in, uh, starting with meal, the families of four $50, which are delicious chef-driven meals. Um, I know Enrique has gotten a couple of them. I get them every week to my house. Mmm. I’m obsessed. Then, you know, it really is just like our chefs means so much to us and really you can pay it that and all of their foods. So everyone listening to sign up, give it a try. Um, another cool thing that I hope I can just sneak in here too, um, is we have partnered with a five Oh one C three charitable organization called pivotal moments. And they are an amazing organization that really champions [inaudible]. But what they have done is they wanted to be able to provide, uh, you know, their donors and anyone looking, um,
Lauren Noce (43:09):
[inaudible] easy way to feed frontline or first responders, you know, doctors, nurses, the people on the front lines of this, you know, handout max crisis. Yeah. Happening all over. So, um, if anyone wants to make a donation, you can find a link on our website on home dot [inaudible] dot com two pivotal moments. You can pick this up city, um, that you want to support. You know, any of the cities that we are located in, you can get, you know, it’s a tax write off the charitable organization. And then 100% of that money goes to feeding doctors, nurses, first responders and families. The, so, uh, you know, our Atlanta team, just a hungry Atlanta office, we ourselves raised over, um, right. You $2,300. Um, and so we are, we’ve already started sending meals. You sent I think 75 bucks, lunches to um, the North what Georgia women center. I believe yesterday we’ve been sending meals too, Emory to Northside hospital. Um, it’s been, it’s been really amazing.
Scott Luton (44:22):
Hmm. Outstanding. Love that. So to our listeners, home dot [inaudible] dot com is one Avenue to actually yup. Take Lauren up on a free trial on a, on a trial. And then in general, I think the general URL is try hungry.com and clearly I love the, you know, the give back in general is important, but the local give back of what you are doing here in the Metro Atlanta area is really, really cool. So I really appreciate you taking some time as busy as, as y’all are, uh, to come out and share the hungry story with us. Yeah. Thank you so much for having you bet. And we will have to have you back on as we break through this current environment. And, and get into that new normal that you referenced, Lauren, and, and uh, and hopefully go from there to keep building the organization.
Scott Luton (45:13):
Lauren knows, senior director, corporate sales with Hungary. Thanks so much. Yeah. Thank you so much. All right, so we’re going to wrap up here with Enrique Alvarez with vector global logistics. Enrique, I love getting updates. Just like Lauren shared with us. The different initiatives are part of the different ways they’re finding. Okay. Okay. To not only grow the organization and keep the organization stable throughout these, these unique times, but also keep giving back and, and delivering on that purpose field mission. So. Mmm. Tell us, give us an update or two about some of the things that Becker’s up to
Enrique Alvarez (45:47):
yeah, no. And um, what are the updates are, um, we, we partner with love beyond walls to help the homeless and try to provide them with masks. Another be, uh, the equipment but it starting with mask. And so, uh, in terms of the updates, uh, tomorrow it’s scheduled that are, that are first order of mass will arrive here at King ball. And one of the things and exciting things that we’re talking about also with Lauren and her team is to see if we can somehow uh, work together to, to use some of the deliveries of their having to, uh, frontline workers and hospitals and nurses and doctors so we can deliver their delicious, uh, try hungry food but then also maybe bring a couple of mosques along the way. So that’s something that I’m really excited about. It’s uh, something that we’ve been trying to do for, for a couple of weeks now. And so this week we’ll start more efficiently launching those two programs.
Scott Luton (46:43):
Love that. Okay. And how can folks connect with you and the vector team?
Enrique Alvarez (46:48):
Yeah, no, if they want to reach out to me directly you can easily send me an email and not Alvarez and vector gl.com and otherwise you guys can also visit us on our, what they should vector gl.com.
Scott Luton (47:02):
Outstanding. Great conversation here today with Lauren knows with hungry and Enrique Alvarez with vector global logistics. Enrique, thanks so much.
Enrique Alvarez (47:13):
No, thank you guys. Thank you Lauren.
Scott Luton (47:15):
So to our listeners, be sure to check out wide variety of industry thought leadership at supply chain now, radio.com Fondas and subscribe wherever you get your podcasts from. Want to echo Enrique cinnamon. I really appreciate it. Big things too. Lauren knows with Hungary joining us, big thanks to Enrique Alvarez and the vector team for continuing to power the logistics with purpose series here on supply chain. Now, on behalf of our entire team, Scott Luton, wishing you a successful week ahead, stay safe. No this brighter days. Certainly lie ahead and we will see you next time here on Supply Chain Now.
Lauren Noce is an Atlanta-based sales and marketing professional with 10+ of extensive experience in the trade, specializing in the design and implementation of strategic sales and trade marketing structures and operational efficiency. Midwest born and raised, Lauren comes to Atlanta by way of Chicago, where she began her career as an On-Premise Sales Rep for a beer distributor, moving up within the company and eventually holding titles of Key Accounts Manager and Brand Manager before moving on from distribution to the supplier-side of F&B covering the Southeast for a beer importer, and then taking a position as the first National Sales Director for a mid-sized brewery. She joined HUNGRY Marketplace, Inc. in May 2019 to lead the launch of the company’s third city, Atlanta, where she holds the title of Senior Director of Corporate Sales.
Enrique Alvarez serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as: Telecommunications, Energy, Industrial Goods, Building Materials and Private banking. His main focus was always on the operations, sales and supply chain processes, with case focus on, logistics, growth strategy and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has a MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean and also enjoys traveling, getting to know new people and spending time with his wife and two kids Emma and Enrique. Learn more about Vector Global Logistics here: https://vectorgl.com/
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Data Analytics and Metrics Intern
Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.