Writing the Adaptable Playbook for Effective Leadership with GE Appliances’ Marcia Brey

The lifelong adventure of solving problems. Re-imagining #customer service. Leading in a time of crisis. Uplifting communities. Any one of these elements would make for an exciting career — and GE Appliances VP of Distribution Marcia Brey has experienced them all. Join Scott and Enrique as they follow Marcia’s journey from her grandfather’s mentorship…

How to Meet New Customer Expectations in a New World of Retail with Lowe’s Donald Frieson

Retail is local — but it’s also home to an increasingly global set of fulfillment and distribution requirements (and challenges). Meanwhile, customer expectations for seamless omnichannel experiences and two-day delivery keep the pressure set on “high.” But good news: in this episode, Executive Vice President of Supply Chain for Lowe’s, Donald Frieson, joins Scott and Greg…

Distributing the Gift of Giving at Scale with Jenise Steverding

Whether helping Toms scale shoe delivery from a million pairs to 50 million or delivering 78,000 masks to healthcare workers last year, Gifts for Good Chief Impact Officer Jenise Steverding has found a way throughout her career to meld her knack for logistics with a propensity for giving back – and for that, we…