Host Scott Luton was joined by Julie Ryan, Senior Manager of North America Returns and Remarketing with HP, and Reid Ginzel, Remarketing Program Manager at HP. Their team handles forecasting, planning, and determining a strategy for the returns that are likely to come back. They also work with HP’s customers on return requests, approvals, and remarketing and…
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How to Deal With Electronic Waste and Change the World With ERI CEO John Shegerian
John Shegerian doesn’t believe in a “new normal.” He’d much rather build a “new better,” one electronic device at a time. And as co-founder and CEO of the largest fully integrated IT and electronics asset disposition provider and cybersecurity-focused hardware destruction company in the United States, he knows a thing or two about the future of the circular economy…
Retail Torpedoes Full Speed Ahead!
Host Scott Luton was joined by Scot Case, Vice President of Corporate Social Responsibility and Sustainability at the National Retail Federation. He has been passionate about sustainability since he was young, a passion that opened the door to him becoming one of the earliest consultants and professional advocates in the space…
Giving Forward at the Reverse Logistics Association Conference with Claudia Freed
Host Scott Luton was joined by Claudia Freed, President & CEO of EALgreen, where she helps students get an education beyond high school. By helping logistics companies offload unneeded equipment, she helps technical schools train new drivers – starting them down the path of productive a lifelong career…
The Power of Connectivity and Circularity with Eric Aparicio from Yamaha Corporation of America
Host Scott Luton was joined by Eric Aparicio, Senior Director of Strategic Marketing at Yamaha Corporation of America, the largest musical instrument manufacturer in the world. Even though reverse logistics is not part of his formal role, Yamaha allows team members the flexibility to invest time in things that are of interest to them…
Customer Experience You Can Measure: Sizing Up the World of Returns With MySize’s Tal Weber
Whether you’re getting ready to paint a room in your home or order a new suit, measurements are usually a huge pain. And getting them wrong leads to disappointment, delays … and the dreaded return. Plus, the problem isn’t just for consumers–imagine the hassle and expense of incorrect pallet sizes making an international journey. But before you pinch your…
Take-Aways from the 2022 NRF ‘Big Show’ with Tony Sciarrotta
Large conferences may feel like a thing of the past, but some of the most popular events are actually starting to make a comeback. And while the attendance numbers aren’t at the same level as they were before the pandemic, so many new innovations have been put into use over the last 2 years that there is more to absorb than ever…
3 Trends Shaping the New Liquidation Landscape with B-Stock Solutions CEO Howard Rosenberg
Hailing from an entrepreneurial family, Howard Rosenberg was no stranger to the power of taking charge to solve a problem. And selling to liquidators was a problem desperately in need of solving prior to the arrival of the online marketplace. Join co-hosts Scott and Tony Sciarrotta as they chat with Howard about his lessons learned at eBay, the rise of his company…
‘Value to customers, value to teammates’ On a Reverse Logistics Mission with Herb Shear
The recent explosion in eCommerce has made the management of returns, or reverse logistics, a critical component of the customer experience. But it hasn’t always been that way. In the early 1990s, companies were just starting to look at how they might address the inventory clogging up their distribution centers…
The Reverse Logistics Series: Featuring Rich Bulger with Cisco
In this episode of the Reverse Logistics Series on Supply Chain Now, host Scott Luton welcomes special co-host, Tony Sciarotta with the Reverse Logistics Association, and Rich Bulger with Cisco.
Can Blockchain Eradicate Extreme Poverty? A Conversation with BanQu CEO Ashish Gadnis
Barley and blockchain: the winning combination for empowering women farmers across Africa? Ashish Gadnis thinks so, and his supply chain software company BanQu is making it happen. Join hosts Scott Luton and Jenny Froome as he shares why he doesn’t believe in philanthropy, the childhood power of the popsicle…
Pasión por aprender, ayudar a otros e impactar el futuro: Claudia Freed y Tony Rivera con ealgreen
En este episodio de Supply Chain Now en español, el presentador Enrique Alvarez da la bienvenida al podcast a Claudia Freed y Tony Rivera con EALgreen. Escuche y aprenda más sobre los antecedentes de Claudia y Tony, lo que los llevó a ambos a EALgreen y cómo están impactando positivamente el futuro a través de su trabajo.