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Driving Innovation in Returns Management: David Sobie with Happy Returns

Freight costs are rising – but most shippers aren’t capturing the savings hiding in their own data. In this episode of Supply Chain Now, Scott Luton and Kimberly Reuter talk with Shannon Vaillancourt, President of RateLinx, about how companies can uncover 5–15% in transportation savings in weeks, not months, without running a full RFP. They discuss common overspending traps, the power of clean, unified data, optimizing carrier mix, and making smarter, data-driven decisions to reduce costs while improving operational efficiency.

The Buzz: How Reverse Logistics Is Reshaping Retail and Recommerce

In this episode, we break down the latest retail sales signals, explore the growing importance of supply chain storytelling, and spotlight the powerful role Georgia plays in global logistics. From shifting consumer behavior to automation trends and industry events, this episode is packed with insights that matter right now. Welcome to The Buzz, powered by DOSS!

The Buzz: Data Gaps, Boeing’s Comeback, & the $700B Returns Boom

In this episode, we break down the latest retail sales signals, explore the growing importance of supply chain storytelling, and spotlight the powerful role Georgia plays in global logistics. From shifting consumer behavior to automation trends and industry events, this episode is packed with insights that matter right now. Welcome to The Buzz, powered by DOSS!

The Now Generation: Perspectives on AI, Energy, and Ethical Supply Chains

As supply chains expand across global networks, the next generation of leaders is being trained to think beyond trucks and warehouses, toward the broader constraints shaping business today. Dr. Morgan Swink, West Chair, Professor of SCM and Executive Director of the Center for Supply Chain Innovation at Texas Christian University’s Neeley School of Business, joins Supply Chain Now alongside three standout seniors, Ava Scotchie, Joshua Ahn, and Cort Comer, to share what they’re seeing in real time as they prepare to enter the industry.

Remade in America

Every year, Americans return nearly a trillion dollars’ worth of products. But once those items leave our hands, most of us never think about where they go—or what happens next.

Ask Me Anything on Reverse Logistics & Returns

In this episode of Supply Chain Now, Scott Luton and special guest host Claudia Freed, President & CEO of EALGreen, welcome Chuck Johnston, Chief Strategy Officer at ReturnPro, for a deep dive into the “dark side” of supply chain: reverse logistics and returns management.

From Afterthought to Advantage: Reverse Logistics at Enterprise Scale

In this episode of Supply Chain Now, Scott Luton sits down with two leaders shaping the future of reverse logistics from the floor to the classroom: Troy Campbell, Director of Reverse Logistics Centers at The Home Depot, and Dr. Glenn Richey, Jr., Harbert Eminent Scholar in Supply Chain Management at Auburn University.

Reverse Logistics in the Spotlight: Innovators Turning Returns Into Revenue

In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland, Vice President of Mobility and Asset Recovery at B-Stock, and Rich Bulger, Founder and Chief Circularity Officer at All Things Circular.

Resilience, Strategy, and Orchestration: Supply Chain Leadership Lessons from NFL Champions

In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on the future of supply chains. Mike explains why reverse logistics and returns management are now critical, how AI-powered demand sensing improves agility, and why organizations must treat reverse supply chains with the same discipline as forward ones. He also shares predictions on AI certification in hiring and the risk of losing soft skills as technology takes on a bigger role.