Supply Chain Now
Episode 842

I learned from an early age that business decisions have hidden human health, environmental, and social impacts.

- Scot Case, Vice President of Corporate Social Responsibility and Sustainability at the National Retail Federation

Episode Summary

This episode was recorded at the 18th annual Reverse Logistics Association Conference and Expo in Las Vegas, the center returns management, reverse logistics, and more.

Host Scott Luton was joined by Scot Case, Vice President of Corporate Social Responsibility and Sustainability at the National Retail Federation. He has been passionate about sustainability since he was young, a passion that opened the door to him becoming one of the earliest consultants and professional advocates in the space.

In this conversation, Scot shares his point of view about:

  • Why transparency is the key to increasing supply chain sustainability – something that more and more consumers and investors understand
  • The power consumers have to create incentives for large corporations to clean up their supply chains
  • The business opportunity that exists for companies that understand their options when it comes to reverse logistics and prioritize sustainability as well as profit

Episode Transcript

Intro/Outro (00:03):

Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and entities Stay tuned to hear from those making global business happen right here on supply chain now.

Scott Luton (00:31):

Hey, good morning, everybody. Scott Luton with supply chain. Now welcome back to the show. We’re continuing our coverage here at the 18th annual reverse logistics association conference and expo here in Vegas, which is a center of the universe for all things, returns management and reverse logistics at least this week. And I’m joined here with a special guest for today’s show Scot Case, vice president, corporate social responsibility and sustainability with the national retail Federation. Scot, how you doing?

Scot Case (00:58):

Very good. Thanks for having me, Scott. It’s exciting. You

Scott Luton (01:01):

Bet. Well, you know, he’s already made an impact. Uh, we should have been taping the pre-show because you, you have a lot of personality and great stories and, and what I hear maybe some good pictures, but we’ll have to be good after.

Scot Case (01:13):

Oh no, no. The pictures stay private. So

Scott Luton (01:16):

Lots of personalities let’s get know you a little better for before. Get into some heavy lifting about industry and all things. You’re doing things that you and NF are doing. Let’s get know Scott Case a little bit better. So let’s start with, where did you grow up, Scott?

Scot Case (01:28):

So I grew up in, uh, Charlotte, North Carolina. Okay. So you know, just little north of you queen city. Absolutely.

Scott Luton (01:34):

And that’s grown dramatically in recent.

Scot Case (01:36):

It has. In fact, I got lost on my way to my parents’ house once. So mom is still mad about that, but that city changed for dinner

Scott Luton (01:43):

Dinner. All right. Now let’s switch over to sports. I don’t wanna make any assumptions around the great city of Charlotte and it’s great sports teams. Uh, I was kind of the Charlotte Hornets when I was a kid with Alonzo morning and Larry Johnson, Mugsy bosy bogs. Those are some of the teams I tracked Del

Scot Case (02:00):


Scott Luton (02:01):

Yep. Del Curry. The three point shooting machine. That’s right. And his son is now of course,

Scot Case (02:05):

Apparently he’s famous too

Scott Luton (02:07):

Freaking records, but tell me what, what, what’s your favorite all time sports team,

Scot Case (02:11):

All time. Favorite sports team. You’re not gonna know this team, but you should.

Scott Luton (02:15):


Scot Case (02:15):

2019 Wilson high school bulldog field hockey, state champions, two daughters on the team. Yes,

Scott Luton (02:24):

Man. State chance,

Scot Case (02:26):

State chance hockey. There you go. So

Scott Luton (02:29):

I don’t know a whole bunch about field hockey. I’m assuming there’s Are there positions like ice hockey, like defense and offense?

Scot Case (02:37):

It is a, it is a crazy sport growing up in North Carolina. I’d never heard of it, but it is basically, you know, so soccer with sticks. Yes. And, uh, and shards, it’s a, it’s a mean sport.

Scott Luton (02:49):

So you had two daughters on that team. I don’t know if your background is like mine. I don’t think other than bowling, which is kind of weird, which I’ll say that story for a later time. I was never on a team that won like a big title. Certainly not a state title. So your, your daughters had a chance to enjoy that. How meaningful was it to them? It,

Scot Case (03:08):

They loved it. I mean, being part of a team that succeeds, I mean, that’s, everyone’s dream whether you’re like, you know, middle school, high school professional. Right, right. Being on a team that win that’s fun.

Scott Luton (03:19):

Yeah. Awesome. All right. So, um, favorite movie or book one of your favorite

Scot Case (03:25):

Movies, favorite movie or book

Scott Luton (03:26):

Or one of them. Wow.

Scot Case (03:28):

Boy, you’re throwing all sorts of curve balls. So, you know, that’s growing up. I have to be a star wars fan. So you gotta throw that out there. Yeah. But on the book side, um, probably something like net positive, which is kind of a more the book right now. Yeah. Right. Net positive. It’s really all about sustainability and business, making money, addressing some of the most significant environmental and social issues out there.

Scott Luton (03:49):

Wonderful. And as, uh, let’s see, we’re talking earlier with, uh, Dr. Allen Amling and Tom Osby, I believe. And both of them we’re making the point that, uh, there’s gotta be profit involved for it to be more sustainable. Is that, and, and be more permanent and kinda locked in a bit.

Scot Case (04:06):

Yeah. I mean, it’s crazy. You can’t be sustainable if you can’t pay your bills. Right. It’s really, really a simple concept. So people seem to think it’s like adding all sorts of extra costs or all that kind of stuff. Just a different way of thinking about your business.

Scott Luton (04:18):

Love that, Scott. Okay. One last question. And then we’re gonna get into what NRF does and your role there. You mentioned star wars, which my son, uh, maybe he vibes with you for the biggest star wars fan ever. What is your there’s like 1727 movies. Now what’s your favorite one? Yeah.

Scot Case (04:37):

You know, I’m still an originalist. I was there in the, of theaters in 1977. Wow. So when that movie popped and that changed my whole world, right. You got good versus evil and I’ve been carrying that all the way through my whole career. So in

Scott Luton (04:50):

Space with lasers

Scot Case (04:51):

In space with laser, I mean, wearing the socks today. So awesome.

Scott Luton (04:56):

So, all right, so let’s switch over, uh, and, and have a little more fun with case NRF love what the natural retail Federation does. You mentioned John gold, he’s a friend of the show. He is a, a go to resource much like, uh, what, uh, your reputations preceded to hear, uh, we’ll touch on some things that you were doing up at the big show, but for folks for the three of out there, and it may not be familiar with the NF, tell us about what the organization does and then of course your role.

Scot Case (05:23):

Sure. So the, the national retail Federation is the world’s largest trade association for retailers. Ultimately we’re representing 4.2 million retailers across the United States. Some 52 million people work in the retail sector. Yeah. So our job is to kind of watch out for the industry’s best interests. My specific role is actually focusing on the sustainability aspects of it. So this industry in responding to consumer demand for more sustainable products for more sustainable retailers, retailers are pivoting to address new concerns that probably didn’t exist 15, 20 years ago.

Scott Luton (06:02):

It is a absolutely extraordinary time in retail here, uh, through the pandemic. It’s been amazing to see what retailers have done, of course, supply chain and all businesses, but you know, that customer experience is so, uh, synonymous with retail. It’s amazing what they’ve done. all of torpedoes, full speed ahead to kind of meet the people where they wanna be met. Right?

Scot Case (06:23):

Yeah, absolutely. Retail’s critical to everything and retail really stepped up during this pandemic. Yeah,

Scott Luton (06:28):

It sure did. And I love your focus on corporate social responsibility and sustainability. Of course, whether it’s consumers, whether it’s a investors, everyone is enamored with more of all of that stuff. So tell us how rewarding, you know, to, to be able to spend your time in that area, which is such in demand. Right. And we’re trying to find new ways of, of, of making even bigger gains. How cool is that to have a role in that?

Scot Case (06:53):

From that I I’m loving it. I mean, this is something I’ve been passionate about since third grade in this seventies, before they even invented the word, but I kind of got into the sustainability space early. So if, if you could spell the word sustainability, you were like an expert, right. So I got in early and started doing some work with, as a consultant with some of the, the big retailers out there, but looking at sustainability inside of the trade associations, a whole other game, right? 4.2 million retailers, every single one of them with a different business strategy, a different approach, a different way of thinking about things. So it’s really fun to kind of find what all those kind of commonalities are. Right, right. And how they can continue to be unique and still deliver sustainable value.

Scott Luton (07:34):

Gosh, so much, so many gains already, but so much more work to do. Right. So much more to do. So you mentioned it first hit your radar, the passion first developed and third grade, third grade,

Scot Case (07:45):

Third grade,

Scott Luton (07:46):

What was, is there a story? Is there a, a Eureka moment you had that kind of said, Hey, I love this stuff.

Scot Case (07:52):

So there, there is a Eureka moment and it’s like a third grade school teacher. So I was an asthmatic as a kid. Right. I spent time in a ha struggling to breathe. Wow. I had a third grade teacher. This is the seventies. Right. Third grade teacher puts a white sock on the muffler of her car. This is before catalytic converters it’s before clean engines and all that kind of

Scott Luton (08:10):

Stuff. Right, right,

Scot Case (08:11):

Right. What I learned in third grade, when she showed us how dirty that sock got is she pulled it off. The muffler of her car. What I learned was car companies were trying to kill me. And then it was not really cool. So I learned from that early age, that business decisions have hidden human health, environmental, and social impacts. And so that kind of moment, you just kind of carry it forward. Yeah. And now that kind of stuff is just common. Right? Investors under stand it, regulators, understand it, retail executives understand it. Everyone in the supply chain understands it right now. It’s just like, how do we all work together to optimize the profits, optimize the environmental, social and community benefits.

Scott Luton (08:54):

Yep. And consumers demand it. And not only do they demand it, they want the transparency and the visibility into seeing that it it’s being done. And, and the products are, are being sourced from where the, the little writing says they are. And, and, uh, they’re not taking advantage of a labor workforce. It goes on and on of course, environmental concerns. So much such an interesting aspect of global business.

Scot Case (09:16):

Absolutely. You picked up on that key term, which is transparency, right? So the investors want to see all the way deep into your supply chain. So the investors understand the risks and the opportunities. Yes. And the consumers do too. Right. Consumers now expect they can look at their phone and trace all the way down. Where did this come from? Where did the cotton come from? Where was this beef grown, all those kinds of issues.

Scott Luton (09:40):

I, I agree. And I can never remember the, the apparel company that offers this. Maybe Amanda, she’s listening over there can do a little research, but this apparel company, very successful apparel com uh, company allows you on their website to peer into their line and get a, really a true sense of how the workforce is treated.

Scot Case (10:00):

Absolutely. And this kind of thing is popping a lot. And what’s fascinating is there’s an interesting cycle. Consumers, particularly younger consumers expect that. Yep. And then technology enables it to happen. And once consumers see it happening, then they want more

Scott Luton (10:17):

Of it.

Scot Case (10:17):

Right. Right. And so the cycle continues and then investors think, whoa, there’s money to be made in this. Right. And the cycle really amplifies. And that’s what we’re seeing,

Scott Luton (10:26):

You know, uh, Scott, you’re not real passionate about

Scot Case (10:29):

These things. I try and keep calling. You told me to behave myself.

Scott Luton (10:32):

I love it. I love it. Um, so let’s talk about the big show, right? The big show, one of the biggest shows in the industry, it was back in person this year. It

Scot Case (10:41):

Was, and three dimensions. It was exciting.

Scott Luton (10:43):

And a bunch of folks came out, you know, it’s still a challenging environment. Uh, but a bunch of folks came out and I saw some of between you and John and Tony Sheroda and, and many others. I saw some great content come out. So what, we’re a couple of your favorite moments or key takeaways or what have you.

Scot Case (11:00):

And I think the most exciting thing, and I go to a lot of conferences, right. I go to like sustainability conferences. I go to industry conferences and at the industry conference, I might be like the green skunk at a party. But, but at NRF it was all about sustainability. Right. And supply chains. We had C after CEO, after CEO talking about the importance of sustainability. Yes. And all of it connected with supply chains because supply chains enable sustainability. Yes. So that’s why I kind of like that John gold guy,

Scott Luton (11:31):

I’m with I’m with you. Were there any hyphens in supply chains? Uh, big show where do, where this happen come from? All of a sudden, I guess it’s, it’s the latest thing

Scot Case (11:42):

Who knows green Scott

Scott Luton (11:43):

Editors too green Scott. That’s the first time I’ve heard that phrase. I might steal that one from you. So you mentioned there at ATF, the big show, uh, sustainability and supply chain, you know, to the, to your favorite topics. And then they were talked about, you know, uh, quite a bit, it’s like priority programming at the big show. Now you may disagree. But I will say when it comes to supply chain and sustainability, you know, the industry could, is one of the bigger offenders of creating sustained building challenges, right. At the same time, same time.

Scot Case (12:16):

Cause you’re getting it all backwards, but I’m being nice. It’s your show.

Scott Luton (12:20):

Supply chain is also in a unique position, right. To do something about it, right.

Scot Case (12:24):

Supply chains are enabling sustainability. Okay.

Scott Luton (12:27):


Scot Case (12:27):

It it’s only these like these transparency trends, right. That have taught people, Hey, wait a minute. Every single consumer purchase, every business decision has hidden human health, environmental and social impacts. Now that we can see that, yes, we’re in a position to do things better. Okay. And retailers ultimately wanna make consumers happy. Right. Right. And consumers want to know that retailers are taking these kinds of issues serious. So retailers push deep into the supply chain to make improvements that, that improve the lives of millions of people in the process.

Scott Luton (13:02):

Okay, good. So supply chains, aren’t scapegoat. They’re simply doing what the retailers and what the consumers

Scot Case (13:08):

Supply chains do, whatever you prioritize. Right. And so when you’re optimizing supply chains, if you only look at price, you get different outcomes than if you say, wait a minute, we’re looking for high quality. Right. We’re looking for durability. We’re looking for good, um, materials, sustainable materials. We’re looking for workers paid, right? You optimize a bunch of different aspects. You come up with better results. Oh, I, that consumers like investors like government regulators, like even you like

Scott Luton (13:38):

Everybody’s aligned

Scot Case (13:39):

Everybodys aligned. Oh.

Scott Luton (13:40):

You’re like,

Scot Case (13:41):

I love this down. I like that.

Scott Luton (13:44):

All right. So now that we have learned a lot more about the connection between supply chain sustainability and really just the, the holistic ecosystem. Right? Good. You words, right?

Scot Case (13:55):

Fancy. It’s an ecosystem.

Scott Luton (13:57):

So let’s talk more about the returns management and reverse logistics aspect of this, this, this ecosystem. That’s here, the center of the universe for that at least for this week. So what’s a couple of topics in the reverse space that you’re really tracking right now, Scott. Yeah.

Scot Case (14:12):

This has been an amazing conference. So the reverse logistics association has done a great job. Shout out to Tony. Who’s done some amazing stuff. Agreed. It’s really interesting. Cuz there’s sustainably pieces everywhere. Right? So if a consumer buys something maybe online, they buy three pairs of shoes cuz they’re not sure what size sending two of those pairs back includes environmental. I mean, those are environmental impacts, financial impacts, et cetera. So there’s that piece, right? The kind of that quick return, but there’s another piece to rev reverse logistics, which is say that, that jacket that you’re wearing. Right. Right. At some point you decide, yeah. You’re not wearing it much anymore. You could sell it to another consumer, right. That brand could make money selling the same jacket twice or three times. And that’s another piece of reverse logistics. Agreed. It’s kind of the big circular economy. That’s been a very hot topic here at the conference.

Scott Luton (15:05):

All things re right.

Scot Case (15:07):


Scott Luton (15:07):


Scot Case (15:08):

Redesign, reuse, recycle, re per refurbish

Scott Luton (15:11):

And going. I’m gonna go back to the example. You, at the beginning of your response there, that you shared where, uh, retailers allow folks encourage folks perhaps, or three pairs of shoes, trauma at home and then a consumer. Cause they can, will send two back. That’s a perfect illustration of your earlier point supply chain and just do what the priorities are. Right? What the, what the leadership has determined are the priorities for the organization. Exactly.

Scot Case (15:38):

But here’s where it gets fund consumers get upset at the retailer. Like you made me buy three pairs cuz I, so what’s happening. Consumers are expecting to reduce waste to eliminate these kind of adverse impacts. So there are technologies out there, right? We’ve heard about ’em on the stages where they will like measure your size. Right? You can, my size scan your footprint. Right. You know exactly what you’re looking for. So there’s a financial incentive for retailers to do the environmentally. Correct thing. Love that. So this is where there’s real business value in this sustainability perspective.

Scott Luton (16:16):

Well, so how, what is your take, I’m gonna, I’m gonna throw another, uh, uh, hypothesis out there, careful for one with old Scott Case here, I’m

Scot Case (16:25):

Liking these multisyllabic words here, Mr. Scott,

Scott Luton (16:29):

The, uh, the consumer active part, right. Uh, Greg white likes to say to consumer starts at the supply chain starts and ends with the consumer. So their, their role in, in those situations you just described, you know, we’re making these conscious decisions that really deeply impact the ti wave of returns and, and, and all the things that global supply chains, especially on the reverse, uh, reverse side. Also the returns processing side to get into hopefully, uh, um, not going to landfill, but getting back in, in, on shelves where other folks can buy my, my tracksuit. Right? Yep. What, what must consumers do differently perhaps to help, help improve this situation? Ooh,

Scot Case (17:11):

That’s a good question. I mean, and so there’s, there’s kind of a split thing, right? There are some consumers that are driving this hard, right? Particularly the younger gen Z consumers, some of them would rather buy used than buy new. Mm. So there’s kind of interesting consumer demand, right? But as retailers respond to that demand, it’s becoming easier, are an easier for people like my mom to do kind of circular economy stuff. Right. Because they’re optimizing it and making it as easy as possible. So that even older generations, sorry, mom, but older generations now realize, Hey, wait a minute. They can be sustainable and still buy the kinds of products they want to buy from the kinds of retailers they like to shop at.

Scott Luton (17:58):

Agreed. More choices, more choices, more options,

Scot Case (18:02):

More sustainable choices. Yeah.

Scott Luton (18:03):

More sustainable choices. And even for folks that may not be geared naturally, not, not picking on anyone in your family, but may not be geared to choose some of those more sustainable choices. At least they’re they’re there. And see,

Scot Case (18:15):

This is where this you’re brilliant. So what’s happening.

Scott Luton (18:19):

I’ve never been accused of that. I’ll let you say it though.

Scot Case (18:21):

What’s happening right. Is the investors really want the retailers to behave in more sustainable fashions because they’re trying to avoid risks that might exist steep in a supply chain. The fact that someone like my mom is behaving sustainably without even knowing it doesn’t mean a lot to my mom, but the investors see the value in that the retail executives see the value in that. Right? So at some point it stops being sustainable and just become convenience.

Scott Luton (18:50):

Right. And I would argue if the consumers see the value and the investors see the value, everything else will follow to it. It might be this a little simplistic please

Scot Case (18:58):

To fall into place. Yeah. That’s

Scott Luton (18:59):

A lot of, a lot of the heavy lifting. I feel like I’ve earned some kind of certification here over the last

Scot Case (19:04):

Months, what you

Scott Luton (19:05):

Think Darren and Ron. Um, okay. So let’s, I’m shift gears and ask for a big, bold prediction. Anything else when it comes to, you know, this reverse side, the returns management side, any other interesting observations you wanna share with us? Well,

Scot Case (19:20):

I, I think the hottest topic in sustainable retail right now is this circular economy, right? And the circular economy simply doesn’t without reverse logistics agreed. So what’s going on right here at this event, what the reverse logistics Association’s doing, what the national retail Federation is busy, kind of encouraging and, and talking about is in fact, the emergence of this circular economy and the, uh, the greater efficiencies of this reverse logistics supply

Scott Luton (19:48):

Chain agreed. And, you know, uh, had a lot of the conversations with some of the companies that are innovating in this space here over the last couple days. Naturally. There’s also been just a lot of investment out there and interest in, uh, the reverse and the returns side of things. And, and that’s great for industry too, right? We’re gonna, we’re gonna gain some innovations and gain some options and gain some efficiencies because of that. Right? You gotta give the people what they want.

Scot Case (20:13):

Absolutely. Maybe make a little money while you’re doing it.

Scott Luton (20:16):

I like how you think. All right. So big, bold prediction that you can make for 2022. What we’re gonna see more of this year,

Scot Case (20:24):

Big, bold prediction. So it’s gonna sound trite, right. But what we’re gonna see is more and more emphasis on sys sustainability, right? We’re gonna see it from, uh, government officials. We’re gonna see it from investors. We’re gonna see it from consumers and we’re gonna see it from everyone along that value chain, deep inside supply chains, suppliers, the smart ones are saying, Hey, here is how I can help you as the retailer be a little more sustainable. Here’s how I can help you deliver more sustainable value to the consumer. So what’s happening is everybody along these value chains is understanding the importance of sustainability, right. Cause everyone has to please the consumer, right.

Scott Luton (21:04):


Scot Case (21:05):

Right. And the investor. Well,

Scott Luton (21:06):

So how can we, I loved your, um, your third grade moment where your teacher put the sock over the M you know, clearly that you finally, or for the first time, maybe you got it right. You got it. Even with all the additional emphasis on sustainability for any of the holdouts out there, what would give them their sock over the muffler moment? Ooh,

Scot Case (21:26):

I like question Scott. What’s the current. I think actually what we’ve seen is COVID right, right. Because what happened is all of a sudden people had more spare time. They actually felt the disruptive impacts of hiccups and supply chains. And they actually started realizing, Hey, wait a minute. Something that’s in some city in China that I’ve never heard of right. Is affecting my ability to get the products that I want. Right. And so all of a sudden people started realizing that things don’t just materialize outta thin air. There are supply chains to provide the products they want. And they’re beginning to realize that the environmental sustainable social impacts that exist throughout those supply chains, they can trace. Yes. So I think, you know, the white muffler on the sock for me, that was easy in the seventies. Right. But now I think COVID actually has shown a really, really bright green spotlight on supply chains and consumers get it that and TikTok. Yeah.

Scott Luton (22:27):

That is an excellent point. And you know what, we’re gonna have to add that we regularly talk about, you know, there’s always good news if you look for it, right. Uh, we regularly talk about the silver linings that have existed over everything else that’s transpired the last couple years. And one of those silver linings that you’re, um, the spike in the football on is how it’s added to the, uh, a more agreed upon value of sustainability and, and, and a greater, uh, a moment for consumers that kind of have that year, own their own Eureka moment about how they’re maybe contributing to the problem.

Scot Case (23:00):

Absolutely. So everyone’s kind of seeing the world differently. And luckily, a lot of ’em are looking through green lenses these days. That

Scott Luton (23:07):

Is wonderful news. That is good news. So we’ll wrap on that. So final question for you. How can folks connect, uh, with you Scott and NRF?

Scot Case (23:14):

Very good. So you can, obviously, you can find the national retail Federation and I’m pretty easy to find on LinkedIn, although I spell Scott properly with one T. So it’s Scott Case, you know, I don’t know about these wasteful extra T keys you have there, but you know, it’s all about sustainability being efficient with your resources.

Scott Luton (23:34):

Oh, Scott, you need your own TV show. You are, we’re

Scot Case (23:38):

On TV, I’m on your TV

Scott Luton (23:39):

Show. True. We’re gonna have to, we’re gonna have to talk with your agent. I love your personality.

Scot Case (23:43):

She’s sitting over there.

Scott Luton (23:45):

I love the personality, energy and the practical examples. I think, I think the, uh, sign of a great communicator that knows what they’re talking about is being able to take practical everyday examples that sock on the muffler is a brilliant VI cause anyone can get that. And even whether you’re in industry, you got a couple toes industry or maybe completely new, you understand where you come from and you do really good at that. So big. Thanks for taking some time with us here today.

Scot Case (24:11):

Thank you for the opportunity. Thanks to John gold. Yeah.

Scott Luton (24:13):

John gold. That’s the agent

Scot Case (24:16):

Will be the agent. Absolutely. He’ll keep us both straight. Right?

Scott Luton (24:18):

Thank you for your time. Don’t go anywhere just yet. I’m gonna be signing off here. Uh, all right, folks, that was a rock and roll. I know 27 minutes, Scott, I believe, but 27 minutes well spent with the one and only Scott Case with the national retail Federation. Make sure you connect with them. Hey, uh, hopefully enjoy this episode. We’ve had so many great conversations from different angles here at the 18th annual reverse logistics association conference and expo sounds like, like Lala pollution. Oh,

Scot Case (24:45):

Aus reverse.

Scott Luton (24:47):

Reverse. Let’s come up next. Um, but folks, whatever you do, make sure you connect with Scott. Number one, but number two, on behalf of our entire supply chain, now team Scott Luton signing off challenge in, do good. Give forward, be the change that’s needed on that note. We’ll see you next time. Right back here at supply chain now. Thanks everybody.

Intro/Outro (25:05):

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Featured Guests

Scot Case is Vice President of Corporate Social Responsibility and Sustainability at the National Retail Federation, the world’s largest trade association for retailers. In this role, he leads NRF’s Sustainability Council and supports retailer and chain restaurant efforts to use their businesses to make the world a better place for everyone. Case has focused on the intersection of business, environmental and social concerns since the mid-1990s. With strategic leadership experience in the retail, quick-service restaurant, manufacturing and nonprofit sectors, he provides a system-wide perspective that helps NRF members thrive in a rapidly changing future. Throughout Case’s career as a strategist, consultant and sustainability expert, he has worked with organizations including the White House, World Bank, Walmart, McDonald’s, Johnson & Johnson, Disney, U.S. Environmental Protection Agency, and federal, state and local governments around the world. Case was also a partner in a small business that he grew and sold, which provides him with a deep appreciation for the unique challenges faced by smaller and growing NRF members. Connect with Scot on LinkedIn.


Scott W. Luton

Founder, CEO, & Host

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Creative Manager & Executive Producer

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.