How to Optimize the Experience for Internal & External Customers in 2022

Between unpredictable disruptions, a lack of visibility and a whole slew of shortages, it can be pretty tough to deliver a positive customer experience these days. But don’t be discouraged: Dan Reeve, Director of Sales at Esker, and Chad Molen, Service Delivery Manager at NIMBL, have joined co-hosts Scott and Allison to break down what companies need…

How to Liberate Your Front Line With Ray Attiyah

Why struggle to recruit employees when you can be a talent magnet? It takes a fearless approach – one that author Ray Attiyah has pretty much perfected. Having started, acquired or invested in 16+ businesses since 1996, he’s the author of the best-selling Run Improve Grow: Your Roadmap from Firefighting to Bold Business Growth. He’s also our latest guest, joining…

TEKTOK Classic: 6 Strategies for Greater Supply Chain Resilience, Part 1

Resilience has become a priority for many CEOs, BODs, and supply chain leaders as they emerge from the global pandemic and address a multitude of supply chain disruptions. Tune into this episode of TEKTOK to explore Six Strategies to Gain Greater Supply Chain Resilience. Supply chain disruptions are not going away and our businesses will always navigate…

The Supply Chain of 2022 and Beyond: Building Resiliency and Agility

Could supply chain design have saved us from some of the logistical headaches of 2021? And in a world of constant variability, are there really any “safe assumptions” left to guide supply chain planning? It’s time for a reset – and in this episode, we’re bringing you the perfect pair of vision and insight with Lora Cecere, Founder of Supply Chain Insights, and Dr. Madhav Durbha…

Key Takeaways from the Gartner Supply Chain Symposium/Xpo – Americas

Mike Griswold is the Vice President of Research at Gartner, specializing in retail with a particular focus on forecasting and replenishment. He is responsible for Gartner’s annual Top 25 Supply Chain ranking and joins Supply Chain Now on a monthly basis to discuss the latest in retail supply chains from an analyst’s perspective…

This Week in Business History for November 22nd: Talking Turkey- The Business of Thanksgiving

In this edition of This Week in Business History, Kelly Barner revels in the business side of Thanksgiving – from turkeys riding on trains to the cost of filling a Macy’s Thanksgiving Day Parade balloon, to why the Friday after is the busiest day of the year for plumbers, listeners will learn about the inventions, innovations, and investments associated with the most…

The Supply Chain Buzz for November 15th Featuring Richard Hummel with NETSCOUT

It’s a Digital Transformers takeover of the Supply Chain Buzz for November 15 – and with good reason! According to cybersecurity firm Kaspersky, DDoS attacks have increased by 24% in the past year, while smart DDoS attacks increased by 31%. That’s a big problem for supply chains big and small, particularly as digital transformation efforts…

The Supply Chain of 2022 and Beyond: Building Resiliency and Agility

Recent disruptions have confirmed that modern supply chains must be built on a more resilient foundation. Not just to help manage risk, but to be better positioned to deal with and even gain advantage from disruptions. Along these lines, the notion of agility is also gaining ground in order to quickly adjust supply chain tactics. The question is: can our supply chains be both at the same time?