Tyson’s changing up its production model, Amazon’s reshaping the labor market, warehousing is in high demand in SoCal – and we’re covering it all on The Supply Chain Buzz for December 13. Join co-hosts Scott and Karin as they tackle the top headlines of the moment. Together, they’ll explore how smaller companies are competing for talent amidst the infamous “Amazon effect,” check in with shipping performance, review 2021 supply chain highlights and more.
Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and opportunities stay tuned to hear from those making global business happen right here on supply chain now,
Scott Luton (00:00:31):
Hey everybody. Good morning. Good afternoon. Good evening. Wherever you are. Welcome to supply chain now Scott Luton and Karin Bursa with you here on the buzz Karin, how you doing?
Karin Bursa (00:00:41):
I’m doing great. Good day, everybody. It’s great to be here with
Scott Luton (00:00:43):
You, Scott. It is wonderful. Uh, enjoy the pre-show conversation, which always, you know, to your point, it’s either we’re talking sports or food or perhaps, uh, the latest, great movie or series we’re watching, but, uh, always something, right.
Karin Bursa (00:00:58):
It’s always something and you you’re always managed to get a little food in there. And for me, I’m in the Eastern time zone. So it’s just like lunchtime. I think there’s a body clock working in there somewhere. <laugh>
Scott Luton (00:01:08):
Agreed. Agreed. So, but we got a chalk full supply chain buzz right here where Karen and are gonna be sharing some of the leading stories across global business. So buckle up and get ready. As of course, as always, we want to hear from all of our listeners as well. So Corrin, we’re gonna say a hello to a few folks in a minute, but before we do, I want to give a shout out to a special team. That’s been part of our successful 2021. So today’s show is produced in partnership with AUL arc who built our stunning new website, supply chain now.com. Now Corin, as you know, they’re a leader in user experience, design and development of websites, but also custom software applications within the supply chain industry. So big, thanks to Z here and the topnotch team over at a Azure arc. And you can learn firstname.lastname@example.org cor your thoughts.
Karin Bursa (00:02:04):
Oh, absolutely. Um, we’ve had the chance to work with them on a couple of different projects and great project management, um, a great user experience, um, design wise. So I think the fact that they not only develop websites like corporate websites or our supply chain now.com website, but that they actually, um, develop software, you know, that gets used day in and day out for a multitude of, of different types of businesses that, um, that design team’s really got a, a sharp eye and some really good recommendations on navigation and, and feedback. So
Scott Luton (00:02:44):
Agreed. And of course my favorite functionality that they brought to us VR website is the, the search function. You know, these days there’s a search function on everything. Uh, every site, every app you have, and that really helps as we navigate through, uh, close to 800 main channel episodes, but then we probably have several hundred between tech talk and, and this week in business history, you name it. So that’s a great, great tool to use. So big, thanks. You can learn email@example.com. Now, Karen there’s one other event I wanna touch on before we get going on the news. And, and, and for first off, big shout out to Amanda and Jada behind the scenes for helping to make production happen. Hey, Amanda heads up. If you can grab the link for Wednesday’s livestream, I wanna pop that into comments here in just a minute. The one featuring ESER we’ll touch on that in a second, but, uh, Karen today is a national ice cream day. Yes, that’s, that’s a, that’s a real thing. Now, one of my favorites and we touched on this, in this, in business history podcast that dropped today is cherry Garcia that, um,
Karin Bursa (00:03:49):
Um, is that a Ben and
Scott Luton (00:03:51):
Jerry’s yeah, Ben and Jerry, thank you very much. Now that was named, what I love about that is, is several things. First off, it was suggested to, to them by a customer. So they listen to their customers. That’s where that came from. That’s where their, uh, best selling chocolate chip cookie dough ice cream comes from mm-hmm <affirmative>, uh, all came from the consumers, but also, you know, they would, they named out of course, AF after the grateful dead lead singer, Jerry Garcia, and try to do a podcast where you’re and cherry Garcia and Jerry get mixed up quick <laugh> but they reached out to him when he was, I think he, he passed probably I wanna say about 20 years ago or so. Anyway, they, they rolled ice cream out when he was still with us and they, they asked him for his comment. Well, evidently he was a big fan and he, he, his through his PR agent, he said, as long as no one named a mortar O after me, I’m pretty much good to go. So it’s good. Good ice cream. So <laugh> so Karin question for you and question for all of our listeners, we’re gonna say hello to a few folks in a second. What is your favorite ice cream? And if you want to add where you get it, we’ll welcome that too. So Karin how about you?
Karin Bursa (00:05:00):
Um, I would say crates and cream. So I, I like the, the prings in there, the nuts that are in there, and then that Carly kind of twist with the vanilla. I like it.
Scott Luton (00:05:11):
So, so one more, one more fun comment about ice cream industry, which I found out over the weekend. So Penn state university, uh, has had an ice cream class. That’s been very popular since 1925. Uh, Ben and Jerry both took a $5 correspondence course with this class, which they used to get the, uh, to get their business going. But it’s a who’s who, in terms of who’s, who’s been a part of that class, Baskin Robbins, Hogan, Doss. Um, really, if not to, they send their team members to, to uncover the science of making great ice cream. How, how cool is that? So if you’re a nitany lion beyond, you know, good, strong, uh, academics and, and collegiate, uh, athletic programs, you’re evidently a Titan in the ice cream industry, Karin. That’s
Karin Bursa (00:06:00):
Crazy. I that’s one of those things I was not aware of. I wouldn’t have, I would not have known that there was an ice cream specialty at any university, so it
Scott Luton (00:06:09):
Really, it really is funny. Um, alright, so let’s get a couple of, uh, we’re gonna say hello and acknowledge some of this and some flavors. Yes. Okay. That’s right. <laugh> so of course, Peter Bole all night and all day is back with us. Peter hope this finds you well, it’s great to have you here. Max Gomez is with us once again, max. Great to see you via LinkedIn, uh, uh, Roe, Alina. She was with us, um, a week or two ago and I double checked her name. Then I got it. Right. But I think I got it wrong that time. So, so let me know. It’s either RO or row, so, so correct us. And, and let me make sure I get that right, but thank you for joining us here today from South Africa, Tempest is back with us. She was with us last week. Karin, I don’t know if you recall. Good morning. We have to get
Karin Bursa (00:06:56):
The story, her name at some point, you know, Tempus and a teapot, or where did that come from? Tempus.
Scott Luton (00:07:03):
<laugh> excellent question Tempus. Please fill us in Sylvia. Of course, back with us, uh, from the holy city of Charleston, South Carolina, be LinkedIn. Great to see ya. And she says mint chocolate chip. Nice. I like it now. I believe that is one of the, there’s a handful of flavors that is, are predominant favorites, uh, across ice cream lovers, everywhere. I believe mint chocolate chip is one of them. Are you a fan Karin? I’m a fan. Okay. <laugh> temp. Tempus, kinda up your alley. Butter pecan. Yep. I love, and I don’t know about you. I say that pecan. Sometimes I say pecan. Sometimes I’m not sure what the right right way saying it is, but she likes that. And, and, or pre leans and creams. I’m with you. Blue bell, blue bell cream or blue bell. Yep. Yep. They also attended the Penn state ice cream class. Ah, Peter belay, heavenly hash. I think that’s a Ben and Jerry’s flavor too.
Karin Bursa (00:07:54):
I think it is. Or at least that’s the first place they ever tasted have.
Scott Luton (00:08:00):
Now how about this? Lene says blueberry. Cheesecake. That sounds delicious. Huh?
Karin Bursa (00:08:06):
It does sound good. <laugh> and, and it counts as a fruit, right? Cause then I could have, I’m just having a bowl of blueberries. That’s all
Scott Luton (00:08:13):
Right. Max says chocolate from ho and dos. That’s a very popular one. Now Tim says she got her name from the Cosby show. It’s Vanessa from the Cosby show’s real name. I was born a month after it came out. I love that.
Karin Bursa (00:08:28):
Scott Luton (00:08:29):
Memorable man. What a show too? My, my favorite episode of that show is, uh, where the Cosby kids sing the Ray Charles classic, um, not and day. I think it’s a title of it. That’s at least a reframe and they’re kind of up the staircase. And then Rudy comes out and the sunglasses and she’s got this solo and it just, it is such a classic sitcom moment, but Tim’s great to have you here. Okay. So KA Karen, we gotta stop talking ice cream for a second. Cause we’re getting everybody hungry, right?
Karin Bursa (00:09:00):
That’s it get me hungry anyway. How’s that?
Scott Luton (00:09:04):
So I wanna offer up this CLA uh, live stream. We, this class almost said it’s like, I’m, I’m still thinking ice cream, class ice cream. <laugh> this live stream
Karin Bursa (00:09:12):
Ice cream and join us for this next webinar.
Scott Luton (00:09:15):
<laugh> that’s right. Oh gosh. So our live stream this Wednesday at 12 and Eastern Eastern time, we’re bringing together, uh, LQ and Esther, and we’re gonna be talking about creative ways of finding, working capital in this new landscape we’re we’re experiencing and, and living through. So y’all join us 12 new noon. You can register. If you wanna get a reminder for this, you can find, I think, well, a Amanda’s already beat me to it. She dropped link to the LinkedIn, um, uh, show, uh, in the comments. You can go there, you can register it that way. You get a reminder. And of course we would welcome your comments. As we work through the livestream. Allison crate Giddens will be joining me as a co-host uh, on Wednesday. Karin, have you met Allison yet?
Karin Bursa (00:09:59):
I have not met Allison, but I have heard great things. Oh. Um, so I’m, I’m glad she’s able to, to join on that. Uh, you know, Scott, I don’t think that our, um, our community, our supply chain now community knows how much we count on them to be engaged in these live streams. Right. And bring their point of view. It really brings a lot of energy to the table. And as you know, as folks who do this on a regular basis, it’s just, it’s a lot of fun. It makes it so much more interesting for us. And I think it makes it more interesting for the audience as well.
Scott Luton (00:10:30):
That’s such a great point. I mean, those, that’s the best part of the livestream, quite frankly, not taking anything away from our guests, but the folks that show up and the comments and whether they’re informative, been there, done that comments or the sense of humor that some of the folks bring to the table. So that’s a great call out. <laugh> okay. Speaking of which I wanna grab just a couple more comments and we’re gonna dive into our first story. Simon is back with us. Simon. Hope this finds you. Well, he said is he doesn’t have a sweet tooth. I’d rather have crackers and cheese, to be honest. Hey, that resonates with me. I’m I’m a big savory, um, snack individual. Karin, how about you?
Karin Bursa (00:11:08):
Um, I, I do like salty. I’ll take salty over sweet any day, but, uh, but you know, I can be tempted with some pre ones and cream, know what we’re talking
Scott Luton (00:11:16):
About and cheesecake and pecan pop. Oh it all. But Simon, most importantly, great to have you back hope this finds you well, hope you’re having a great close to your, uh, 2021. David is back with us via LinkedIn. Happy Monday, everyone. David, Hey, let us know where you’re taking your Jeep to, uh, or maybe, maybe where you took it this past. I know you do a lot of offroad and great to have you back here today. Okay. So one more, uh, one, one fail one fol perhaps, um, regardless welcome, uh, watching live from Botana. She says via LinkedIn. So great to have you here. Look forward to your perspective. All right. So Karin, are we ready to dive into the news of the day? Absolutely. Okay. So let’s start. We’ve got an interesting story. Um, albeit really expected news coming out of the foods industry.
Scott Luton (00:12:12):
That’s we’re gonna start here today. So according to this story via, uh, Patrick Thomas and the wall street journal Tyson foods is set to spend some, get this 1.3 billion over the next three years to automate some of its production. Now mm-hmm <affirmative> in the short term, the company plans to spend over 500 million in 2022 to address some of the most hands on aspects of production. One of the companies, chief executives, Donny king said on an investor’s call here recently, quote, it’s very simple approach. Here’s a takeaway, the more difficult higher turnover jobs. So for important background Tyson is the biggest us chicken producer and provides about 20% of the chicken we consume in the us. De-boning chicken. I mean, just think of that. The phrase itself conjures up plenty of plenty of thoughts. What’s very labor intensive, but it’s also very dangerous, right? Um, it is.
Scott Luton (00:13:10):
Yes. And that’s been the focus of a lot of Tyson’s automation and initiatives, uh, going back a couple years now, mm-hmm <affirmative> plus the pandemic and the competitive labor environment has made it very difficult to fully staff plants to meet the heightened demand. You know, everybody and their brother and sister is demanding chicken. These days, you got chicken sandwich wards that truly, I mean, kidding aside, they’ve factored into the demand for chicken. Yep. A company has said this initiative is targeting those hard to fill roles and will provide current workers with other positions and opportunities. So the last time cor I’ll get your take here in a second. The last time we spoke about food processing automation, I think it was with Tyson a few months back, the companies involved were concerned. One of their concerns was overall yield losses, right? Mm-hmm <affirmative> clearly that’s been addressed, but I’m also sure my hunch would be that the business case for proceeding with the E an even bigger automation play has gotten stronger on a variety levels. So Karin your thoughts here. Yeah.
Karin Bursa (00:14:13):
So I, I, I agree with you, it’s, it’s an impressive investment at 1.3 billion. I think that’s over a three year period of time. Um, but the real kicker, when you read through the article is that Tyson expects to save about 450 million by the end of 2024. So the ROI on this investment is gonna turn pretty quickly that that will come from both reduced labor cost, but also from the increased revenue or a as demand for chicken, as you were saying, continues to grow over time. I believe Scott, that they’re planning something like a dozen new plants over the next two years as well. So, um, just, you know, a couple of data points. It’s, it’s interesting that, that this article came up because I was having a conversation late Friday about Tyson in particular and the investment. Um, and I know the expectation is it’ll be 1.3 billion. I bet by the time all is said and done, it’s gonna be even higher than that. Yeah, that’s
Scott Luton (00:15:13):
A great point. Um, and I, and I would add, uh, uh, some of the news that came out last week was Tyson is getting, uh, is, is ramping up it’s bonus program, rewarding the employees that stuck with them this year, which is, is really cool. In fact, Amanda say, did you hear about this Matt? That it really, that is such a, um, a challenging industry it’s challenging work. And it’s great to see, um, you know, companies give back and hit that bottom line, especially this time of year. So we’ll be keeping our finger on the pulse, man. Just think if we can use automation to Deone chicken, uh, uh, in a, in an excellent manner, just imagine all the other, uh, things that we can automate and, and keep people safe while providing other opportunities. So I’m gonna take a couple of quick comments here before we move to the next story.
Scott Luton (00:16:02):
Hey, I appreciate this from David. He says, Allison Gibbons is amazing. She’s been down both sides of the business and has fantastic insights and opinions, David I’m with you and a tune in Wednesday where you’ll be able to hear and, and beyond all that cor she’s like a, she’s a humorist slash comedian. So, and a good one at that. So we’ll see. Uh, he also, you know, I’ll just ask David about where he is been taking his Jeep. I didn’t even stop to think he had a snow on the, a snowy up in Canada, probably right now. <laugh> David that image of you, of your dirty Jeep after a offroad session just sticks right here. So it’s always springtime between my ears, right? Uh, well,
Karin Bursa (00:16:44):
And, and David, I think Atlanta, it’s gonna be like 68, 69 degrees Fahrenheit today. So still plenty of mud to be done.
Scott Luton (00:16:52):
Yes. Right. That is right. Right. T squared who holds down the Fort force over on YouTube. He’s on a cleanse right now. <laugh> <laugh> I think we just violated a hip act. I dunno, I’m sorry.
Karin Bursa (00:17:04):
Scott Luton (00:17:05):
Sorry. Hey, I need to be on a I’m with you T squared, so maybe you can share, and we can, uh, benchmark a little bit. Otherwise he says he, you be smashing some fudge ripple ice cream right now. Mm-hmm <affirmative> yeah. So all kidding aside, Peter makes a great point here. Um, you know, we’re just talking, you know, different temperatures. It’s, it’s been a crazy, really crazy past week and, and really a, um, crazy weather-wise, but really devastating from a, uh, a, a family and, and lost standpoint. So Peter makes a great call out, absolutely wants to extend his thoughts and prayers, all those affected by the tornadoes over the weekend. And he points out the, the images that show the
Karin Bursa (00:17:45):
Destruction. Oh my goodness. It is it really, it, it just gives you goosebumps when you, when you see some of the images. And, um, did I read correctly, uh, Peter or, or Scott that it’s the longest, um, distance, right. That tornadoes have traveled, you know, making contact that we’ve recorded. So did something as far as 200 miles. Did I hear that
Scott Luton (00:18:11):
Correctly? It, it could, from what I read and I’m certainly a meteorologist, but it could be up to 250 miles. They’re still digging through the data to confirm it wasn’t multiple tornadoes, but okay. Uh, the track goes through four states and there’s only been a handful of certainly only a handful of December storms. It doesn’t have done the same thing, but in general, only a handful of storms that last have lasted that long. Um, in terms of modern data science, it goes into, you know, meteorology, uh, different scales and, and, and measurements. So, but the, the images as you and Peter both speak to it, it, it, it really, you had to sit down to digest. Yeah. Um, so we, we shall six states. Peter says, so instead of four states, they went through six states. That is just, um, horrible news. So all, yeah, definitely a lot more to come out of it, as they confirm and hopeful, the numbers don’t get any worse, but, um, you know, thoughts and prayers are with all the families and coworkers and all these towns that are experience experiencing so much loss.
Scott Luton (00:19:13):
So, um, I appreciate you mentioning that, Peter. Okay. On a much, much lighter note. I want to, uh, hello, Marlow reading from tech, uh, Dallas, Texas via LinkedIn. Great to see here. Um, so let’s, uh, I wanna move from the Tyson foods, automation story, which I think is really intriguing to, um, a story about how Amazon has emerged kind of as a trend setter when it comes to workforce compensation, crazy times we’re living at. So, uh, now this shouldn’t really like the last story. This shouldn’t really surprise anyone, and I’m not really crazy about out any, anytime you’re talking about workers, how you use a phrase low, skilled, I think that’s, that’s poor practice anyway, that aside, uh, Amazon, which is a nation’s second largest private employer is heavily influencing the labor market on a variety of levels. So this article via wall street journal, um, talks a about really a wide variety of markets, but one of particular it points out is Cincinnati, right?
Scott Luton (00:20:14):
Home of skyline chili, home of the reds home of, uh, let’s see here, the reds and the bangles, right? I don’t think they’ve got an NBA team last check, but anyway, Amazon’s advertising near Cincinnati is on buses, billboards, even ads on iPhone cane, one employer in the area, uh, as, as the article points out, they’ve done everything. They can raising wages and implementing bonuses amongst other things to better compete with Amazon’s voracious appetite for talent. Other employers in other markets are looking to provide more flexibility, uh, lighter workloads, Karin, and other perks to better compete for that talent. And, you know, while, um, Cincinnati could be a more unique of a market when it comes to, um, the Amazon effects, so to speak because of that big air hub that Amazon put in, uh, to the airport a couple years back, but you see it in Los Angeles, you see it in the Austin, Texas area. We certainly see it in the Atlanta area. It is, you know, that Amazon effect, which has been cliche for years now, man, is really coming to bear in the labor market. And we all see the commercials too. It’s, it’s fascinating. Karin. What are some of your thoughts here? Yeah,
Karin Bursa (00:21:28):
So I, I think labor is gonna be a, a continuing theme Scott in, in the months and months ahead still they’re, we’re seeing the, the impact of, of constraints in the labor market just about everywhere. Um, but, uh, this Amazon effect, certainly as a, as an employer of choice, if you will, they’ve got the scale to, to offer employees. Some things that smaller businesses, uh, are, you know, are, are hampered in, in delivering. So, uh, they’ve done some bonuses and other things. One of the things that was interesting in the article, um, is that they talked about Amazon actually, um, setting up some, some mock fulfillment centers yep. In high schools. Right, right. So that they can actually train or start training. Um, some students that might be candidates to come to work for Amazon, which I think is brilliant. Um, I, I think it’s a brilliant strategy.
Karin Bursa (00:22:24):
I think it could actually raise the bar on the skillsets of employees that are entering the marketplace. Just like doing training for apex, like you did so many years ago. Right, right. Just introducing students to those concepts. Um, but think about the technology that’s used in an Amazon, um, distribution center on everything from barcode scanners to the routing and technology and the pick technology. So the article may have called them low skill workers, but honestly, I think it’s an opportunity for us to change how we think about, um, employees that are, um, working in those distribution centers, even with the automation and with robots. Um, there’s some pretty interesting things they can get exposed to coming out of high school with some, um, some knowledge base in that area.
Scott Luton (00:23:14):
Yes. I agree. And, you know, on Amazon’s behalf, it is it’s brilliant and it’s, and I love the, uh, I love anytime you’re engaging the next generation. Uh, cause even if they nev they don’t go into supply chain, you’re still opening doors and, and lines of things, areas of thinking, which, um, may, may create other Eureka moments, but yep. To, to be devil’s advocate for a second, what I’m hoping that, um, school, especially schools, right. I’m hoping that they allow, you know, they don’t, they don’t get, uh, stars in their eyes because they’re, they’re working and collaborating with Amazon. And they also give the same opportunity to other industries and companies that may not have the same, uh, wherewithal. Right. So that we keep a mm-hmm, <affirmative> a nice balanced approach to what students and, and potential practitioners are exposed to. But I, I think, you know, as you and I have gone into schools and presented supply chain 1 0 1, which yep. Um, was kind of a, more of a general approach. We touched on chocolate supply chain, automotive supply chain, just really to plant those seeds. Uh, uh, and it’s, it’s amazing. I think you and I had similar takeaways, just how smart and advanced and how exposed meaning in, in a good way. Um yep. That these kids are these days SA very savvy. Right?
Karin Bursa (00:24:30):
Yeah. And, you know, I, I spent probably about 12 years as a junior achievement coach as well. So that goes kind of elementary school and into, um, middle school, depending upon if, if, um, you know, middle school includes sixth grade. Yeah. And even that you can put a supply chain spin on, cuz there are a lot of, of, you know, business lemonade, stand ideas, raw material and movement to market. So I do think if we can help the students tie these things together, that it just changes the way they think. And, and um, you know, I’m, I’m encouraged by the talent pool of, of students who are in elementary, middle school and high school. I’m hoping that COVID, you know, hasn’t had a negative impact for, you know, the last two years. So that’s something that we’ll have to just keep an eye out for and look at opportunities to close those gaps if needed.
Scott Luton (00:25:23):
Excellent point. So going back, y’all check out this article, it’s it, it, uh, is a deep dive in some of the, uh, impact Amazon’s having on the labor market. All right.
Karin Bursa (00:25:34):
Now that the flip side on that Scott, before we get into the next story is, you know, last week we got the inflation numbers and inflation is like at a 40 year high for the us. Right. Right. So it’s at 6.8%. And that raises the price of everything from chicken, from food to gas, to, you know, housing or any other materials that you’re looking at. But the us bureau of labor statistics, right. You know, is saying, we’re probably gonna be at this level until we get through this supply chain crunch basically. Um, so, uh, we just all need to keep that in mind, it’s, it’s, it’s really a ripple effect on higher wages, less talent in the market or less available resources in the market. And then the many, many constraints that we’re all dealing with on a daily basis.
Scott Luton (00:26:23):
So since, uh, yes, that that is not good news that we’re all experiencing right now. And unfortunately there’s a little bit of more, uh, a little bit more, uh, yep. Bad news when it comes to ocean carrier reliability, which has been hitting some really rough patches here lately, shippers cor, as you’re gonna tell us about, they’re looking at a wide variety of alternatives, right.
Karin Bursa (00:26:45):
They are looking at a wide variety of alternatives. I’m not, I wasn’t surprised by this article because it’s been so top of mind for all of us in supply chain when it comes to the import export, um, you know, operations right now. Um, but they did a survey. This comes to us from, uh, Alejandra Salgado. Um, I apologize if I got your name wrong, but, um, with supply chain dive, uh, but it it’s a great piece that just, um, hits some of the recent metrics. So that did a survey of more than 60 carriers that, um, serve 34 trade lanes and found that performance a reliability performance is at 34.4%. Wow. I mean, that’s, that’s abysmal, that’s terrible, but you know what, Scott, it’s actually slightly better than what we were seeing in September. So, um, I think it was as low as 33.6% in September. So we’ve seen it as slight move in the right direction. Right. Um, but you can see this chart on what historic performance looks like. Right. So, um, we’ve got a really deep hole to dig out of. And as we get through these constraints and, and areas of, you know, the containers, right. Empty container placements, full container placements, all kinds of just equipment that is out of sync right now. And it’s gonna still take us months and months to recover.
Scott Luton (00:28:10):
Yes. Uh, and you’re right. If I got my pro tractor out, uh, I w we could, we could probably pinpoint about a, uh, I don’t know, about a seven degree <laugh> increase. Yeah. Uh, so we’re, we’re, we are to your point moving the right direction, but man, holy cow, have they been, uh, experiencing some challenges here, right.
Karin Bursa (00:28:30):
And this, this, this let’s all just kind of keep in mind that this was before the announcements that the Biden administration, um, made where they were trying to, you know, open 24, 7 operations and do some things. Um, so we really haven’t seen any benefit in these numbers yet. Um, hopefully we’ll see that in the November and December numbers. So I’m, I’m, you know, uh, it, it’s gonna be a while before they’re back to historic performance, right. Uh, levels. But, um, you know, at this 0.1%, 2%, 10% is gonna make a huge difference in and what we see as consumers, but in the headaches and problems that, that our listeners have to grapple with on a daily basis. Right.
Scott Luton (00:29:13):
And I saw a couple things over the weekend, speaking of ports and, and the west coast ports. Um, on one hand, I, I saw someone report there’s, uh, either 30 or 40 ships now down from, I think as many as a hundred waiting to be offloaded. Right. Over a hundred. Yeah. Yeah. But the flip side I saw on someone else report, uh, that the ships are just slowing down and they’re, and they’re, they’re also anchoring further off. So that, that they’re not rolled up into that number. I don’t know, you know, I don’t know. Um, but it really, it is, uh, it’s amazing, but Hey, kudos to all, you talk about folks at that, uh, hardworking people, um, much like in these fulfillment centers, ports that is not, um, you know, in the air force, I, uh, is my only time ever working with containers, uh, from an air cargo standpoint that is tough work. No matter if it’s, you’re loading it in a, um, KC 1 35, or if you’re loading it in a, you know, off coming off a ship and onto a, um, uh, a trailer, it is tough, tough work. So we’ll see, we’ll keep our finger on the pulse as we continue to monitor the progress of getting unclogged. Right. Yeah. And
Karin Bursa (00:30:21):
As you mentioned that from kinda loading into planes as well, you know, the, the article, I think, pointed out Scott, um, that there has been an increase in an air freight by about 3%. Yep. Um, just trying to get some of that, some of those goods, um, you know, on to the us shores or wherever, uh, so that they can get the ’em into market, but that’s a very expensive alternative. Agreed.
Scott Luton (00:30:46):
Uh, and guess what, we got a little bit more, uh, challenging set of circumstances coming. The year of the tiger. Karen is coming up starting February 1st, 2022. Of course, we’re talking about Chinese new year. That’s gonna impact global business each year has always us cause it’s one of the biggest holiday celebrations in the entire world. Factory production shipping challenges are gonna definitely come as always. So, um, let, I wanna call out a couple quick comments here. Uh, see RO goes back to what, uh, Amazon was doing in high schools, wonderful youth development and exposure to supply chain I’m with you. I completely agree with you there. Um, Sylvia, the last 20 months have been brutal in the ocean container market. Now she should know. She knows it. Yeah. Right. She, she, she is a leader in getting stuff moved, uh, and it is also very familiar with the, the continued growth of the Charleston port of Charleston. Mm-hmm <affirmative> um, and then, uh, lucky ask a question. I’m not sure which decline of what out of what you were sharing Karin, what you may have. Um, uh, oh, I think he was talking about the overall reliability. Yeah. Declines. You went into
Karin Bursa (00:31:56):
Some of, I wish I knew one thing for you, but I, I do think it’s been a snowball effect of, of, um, you know, port availability, container moves. Um, you know, we, we have had a continued problem on the west coast of the United States in the California ports, which, which handle the majority of goods that are coming in from Asia in particular. Yep. Um, for about four months, maybe five months about at Sylvia knows, um, just off the top of her head. Uh, but, um, um, it’s been just getting worse and worse and we saw just a, just a little improvement there in reliability, right. Uh, that, that the article mentioned,
Scott Luton (00:32:37):
Well, David’s already breaking it’s crystal ball <laugh> he says, Sylvia, I don’t see it changing in the next 20 months either. So, uh, that’s probably a pretty accurate, uh, prediction Daveon um, right. So y’all check out, uh, great, great work as always at supply chain dive. I wanna jump, you know, kind of along those lines, I wanna tee up this next story. You’re kind of in your response to lucky, you’re kind of, uh, talking about the perfect storm that goes into, you know, the roll up of a variety of factors that goes into, you know, some of these singular things we track. Well, this was a great article, uh, talking about the warehousing CR the warehousing crunch and Southern California, right?
Karin Bursa (00:33:16):
Yeah, it is. And so Matt Garland did this, um, wrote this article for, um, again, supply chain dive. What I like about it is there are seven charts in there. Like we have pulled out one chart here for discussion today, but I like the way this article just shows the interconnection interconnection between a number of different factors that are related to some of the port challenges that were talked about with regards to, um, ocean, uh, reliability. So, um, it’s not just that the port of Los Los Angeles and long beach, you know, have significant backups associated with them. That has a riping effect that is impacting, um, almost all supply chain operations in California today. So the chart that we pulled out here is from the California employment development department. And if you look at the red bar on this, it is really highlighting the number of open positions for warehouse and distributions center workers.
Karin Bursa (00:34:21):
So something like 123,440, I think open positions, which is substantial, but look at some of these other categories as well. Uh, personal care aids, um, 108,000 open positions, retail sales people, uh, over almost 67,000 and open positions, uh, tractor trailer drivers, almost 41,000. So you can just see in all of these areas of, you know, retail selling goods, as well as, um, uh, our ship, our, our, um, excuse me, our, uh, drivers tractor, trailer drivers, uh, that are gonna move those across the country. You know, there’s just so many challenges in, um, you know, attracting and retaining talent, which goes back to that Amazon, uh, story that we were just talking about as well. So, um, lots of, lots of things coming together, labor is certainly, um, kind of front and center across all of these areas and we’re gonna need, I don’t care how much automation we get. Right. I, I think automation like the Tyson story automation is gonna be important, but we’re still going to need people and buildings, um, and, and, you know, to, to compliment what can be automated in the process.
Scott Luton (00:35:44):
Agreed. Agreed. Um, so folks, this article that we’re speaking to, I’m gonna back up back and share it. This is, I’m gonna tell you, um, the calls I get to talk about supply chain. I’m gonna start just pointing, um, to articles like this, cause it really speaks to, um, the balancing balancing act that’s required to break through, uh, some of the issues we’re seeing Karin. And, and I wanna add a couple thoughts here, but, um, my, one of my favorite pastors of all time called me on Saturday because he was factoring supply chain into his sermon really? And yes, I was, I was so honored. I was over the moon cause he’s one of our me and Amanda’s favorite people of all time. And it was good to spend some time, but it really, when I hung up, it was like, man, you know, it’s one thing to see supply chain in the commercial jingles. It’s one thing to, to hear your kids talking about it, but when our men and women of faith want to include it in their messages to their congregations, that is pretty cool. Right.
Karin Bursa (00:36:45):
That’s amazing. That is amazing. Right.
Scott Luton (00:36:48):
So, yeah, as I was challeng, as I was speaking note, uh, that article really illustrates balancing acts required high demand for warehouse space, low vacancy and availability. You got current warehouses that are clogged with volume. I think clogged is gonna be our word of the hour, perhaps, um, adding to dwell time for truckers, which then rolls right over into burnout and turn to labor market. You got new warehouse construction pace, which we’ll have to check in with ward Richmond. He’s our go-to for supply chain real estate. That’s slow down for due to a number of different factors. So that adds to the overall issues. Mm-hmm <affirmative> but to your point, Karen, I love this one quote, uh, Dale young, who is vice president of warehousing distribution at world distribution services, no sponsorship I’m, I’m calling it out. Cause I like it. Uh, Dale says, quote, there’s only so many robots by you’re still gonna need the people and buildings and you’re gonna have to give them a career quote.
Karin Bursa (00:37:46):
Yep. And that, I mean, again, these stories, although we didn’t think it at the time, they’re all very interrelated or there’s a common thread through them. Um, and you know, it comes to construction of new or additional warehouse space. That’s not something that can happen overnight. A and I know they’ve seen several delays again, raw material delays, labor delays coming in that are stretching those timelines out by another 12 to 18 months. So longer than it normally would’ve taken or a pre COVID would’ve taken to do construction of additional distribution center. So again, that snowball effect, um, or the inner connectivity and relations between all of these, um, different areas of the supply chain are really, you know, gonna gonna continue to play out. Um, I hope David, it’s not another 20 months, but I do think it is gonna take us a good part of 2022 just to unwind where we are.
Scott Luton (00:38:44):
Yeah. Agreed. Agreed. Of course. Lucky talks about the influx of orders. Absolutely. That’s that’s one of the numerous factors, right? So that’s a good call out. Uh, lucky. Um, now Sylvia says extremely complex issue. If I can offer one silver lining, the port communities are looking for cohesive and inclusion with all parties involved with the movement of cargo. We’re seeing vast improvements on the east coast, along with alternative solutions on the west coast that is expert input. And I know that, um, you know, more hence of visibility and collaboration amongst all parties that in, in our all, uh, stakeholders that, that depend on port operations, that’s, that’s an area where American ports evidently are, are behind in other parts of the world. So Sylvia, I think we got the right people on the job with, with folks like you and many others. So we, we value you what you do.
Scott Luton (00:39:37):
Uh, Rolin says, I agree. Karin bottlenecks at each link in supply chain snowballs and ripples are felt globally. Our average port delays is between five and 22 days. And Rolin, if you’d clarify, is that, that that’s what you’re seeing, uh, in South Africa or is that what you’re is that kind of more of a general, uh, uh, got range there? Tempest says I’d love to hear this sermon. <laugh> you know what, so if Amanda can indulge me, we’re talking about Reverend Trenton Dockery, one of our favorite people of all time, Amanda, I’d love. If you can copy that, that live stream from, uh, Grayson United and drop it in comments, Hey, we gotta give to people what they want. So temp, I agree with you. He’s uh, he’s wonderful. Okay. So Karin, we had just kind of wrapped on this seven charts shows Southern California’s warehousing crunch, check it out again via our friends at supply chain, dive that, do great work there. Um, and yes, RO thank you. That’s what they’re seeing us South Africa. I really appreciate that. And <laugh> like, he says, that is insane. That range at 5 22 days, you bet.
Karin Bursa (00:40:45):
It’s very, I mean, it’s very real. So in north America we are seeing, um, supply inbound supplies being delayed by as little as two times normal, um, to as much as, um, I believe the last number I saw was five or six times. So in, in days, um, that could go from a couple of weeks to now six months still. So, um, especially around some of these construction materials, some of the durable goods that are coming in, um, those, um, those timelines are crazy.
Scott Luton (00:41:19):
Agreed. Agreed. Okay. So y’all check it out. Good stuff from the wall street journal and supply chain dive here today. But Karin, I wanna put you on the spot a little bit. Okay. Uh, and talking about tech talk, which is a podcast on the move digital supply chain podcast. Uh, last week in the most recent podcast, we dropped was all about a very popular and well received. First part of six strategies for greater supply chain resilience. And maybe we can drop a link to this as well. We’re gonna be link city here today in the comments, Amanda, you can also on tech talk, digital supply chain podcast, wherever you get yours from, uh, talk to us about maybe a couple highlights from this and then give us a snapshot of what’s to come.
Karin Bursa (00:42:03):
Yeah, this, this has been a really popular topic. Um, and it is a, it’s a two-parter and I would just encourage everyone to, to listen through it all six levers, if you, you will six things that you can do. We’ve talked about a few of them here. Um, but again, how interrelated they are, um, strategies that are changing with companies that have, have focused their sourcing and production and Asian operations, and now are looking at multi-sourcing opportunities, which may be more expensive for them, but we’ll help to mitigate some of the risk over time. Um, so, and they’ll come into other ports, maybe have the opportunity to come into some of those east coast sports instead of all west coast ports as well. So, um, just lots of, of good, um, ideas and material in there. Um, some good references to research if you’re interested in diving in a little deeper, um, but that, that particular episode or those two episodes, I’ve gotten some really positive, um, feedback on. So thank you very much to everyone who has listened to ’em and if you haven’t listened to ’em, I’m hungry for listeners. So please get out there and subscribe,
Scott Luton (00:43:08):
Check it out. Uh, and can you, and you might not yet, uh, be able to, and, and, and, and let the cat outta the bag. Can you talk to us about your next podcast you’re releasing?
Karin Bursa (00:43:19):
Yes, I can actually, cuz it’s gonna release tomorrow. So the, the fantastic team here at supply chain now is, is doing all the final prep for that. And, uh, it will get released tomorrow. Um, and it’s a first time point of view from, uh, Monica Trish who is with in for, and, um, what she takes us through is kind of interesting because her focus is, is on increasing transparency versus visibility. So you’re gonna have to listen in to, to understand what that means, but a number of really good examples of what transparency can be, bring in a network versus simply visibility. Yep.
Scott Luton (00:44:01):
Excellent. Looking forward to that. Um, and thank you, Stacy. I hope this finds you well. Great to have you back with us here on LinkedIn. Uh, I was gonna check that out. Tempus, appreciate that. Definitely gonna subscribe. Hey, I appreciate you doing that. <laugh> um, so we got through all of our stories earlier than expected. So I wanna, I wanna pose a question out and get y’all, uh, get your take. Um, but also wanna, Hey Amanda, <laugh> drop, drop TRS sermon in the links, uh, of Tempus. Wanna take a look, let’s do that. He is, he’s such a talented, talented, um, individual. Um, all right, so here’s a question as, gosh, it’s December 13th, 2021 already Corin. So I wanna throw this question out there to, to all of our listeners, um, you know, what’s one of your highlights the year, whether it’s a personal accomplishment, whether it’s a per, um, a professional accomplishment, whether it’s something your company did, whether someone you admire out in industry, right. We were talking about how Tyson foods in a record year found a way to give back, um, and really wrote that check to so many members of its workforce and can to do so. What’s, what’s one of your highlights for this year. So Karin, I’m gonna put you on the spot again as, as you. Well, I,
Karin Bursa (00:45:20):
You can put me on the spot whenever, whenever you’d like, <laugh>,
Scott Luton (00:45:25):
Karin Bursa (00:45:25):
Um, yeah, one of the things, so, so I guess two factors, one, I think, um, employee appreciation is at the highest level it’s ever been. So I think as employers look at their talent, um, they are valuing that talent very differently today than they did 36 months ago. Um, and I think that’s a good thing. I, I think that it, it, it brings, you know, it makes, it makes the feel better, right? And, and that they’re respected and appreciated for the work that they’re doing. Um, so I, I think that that’s been really interesting to see. So I like some of the changes that have taken place, um, throughout the industry in different roles, um, in, in the area of just, um, you know, retaining employees and doing some of the right things to retain, uh, talent in an organization. The other is, you know, is something that’s near and dear to my heart, Scott, and that’s all around the digital supply chain.
Karin Bursa (00:46:24):
And just seeing the benefits that are coming from better supply chain planning, right? And leveraging artificial and intelligence or machine learning or analytics to help every employee, every planner in the supply team be more productive. So whether we’re doing things like rationalizing a product portfolio, to make sure we get more efficient production, or we are adopting to new demand patterns, you know, takeout versus in restaurant dining, for example. Right. Um, I, I think that, you know, we are gonna continue to see really big advances in the digital planning, um, as the market finds a new normal, um, I don’t think we’ll go back to the way people shopped and dined and, um, you know, in a variety of other activity prior to COVID, but I think we’ll be looking for new patterns overall and have to align our supply chains to be truly multichannel omnichannel in the way, uh, many, many businesses go to market. Excellent
Scott Luton (00:47:29):
Point. Uh, so, so many, uh, on those two that you shared, um, I wanna share lucky. This is a great, um, call out here transparency versus visibility, because those are two very big, different things. So lucky. I appreciate you being with us here today and dry your knowledge, uh, transparency versus visibility. That’s a whole, um, I’ve just started to go to when I saw that pop in my mind started to go down that rabbit hole. Cause there’s so much there there’s so much there in that trying to balance that equation. Uh, let’s see. Well, listen in TekTok publishers tomorrow, we’ll take you through that. That’s right. TekTok, digital supply chain pod find at wherever you get your podcast from AJ. Hey, I appreciate that. AJ has subscribed to tech talk. That is wonderful. Um, let’s see here. I’m gonna share Sylvia. Sylvia says employee appreciation should be a daily occurrence been doing that for 30 plus years.
Scott Luton (00:48:27):
Not just during the time of crisis. Completely agree. Uh, Sylvia, it should be part of the culture, part of the pattern, part of, uh, part of what you do day in and day out. We all, I, I think it’s probably fair to say. We probably all don’t do enough of it. I know. I, I certainly could do a lot more. Uh, it, you get caught up in the moment of getting production and meeting milestones, all this stuff. Yep. And you forget to think, especially really meaningfully thank the people that, that make that happen. So a lot of good stuff there. Thank you, Sylvia. Peter says mine is meeting all you great folks from supply chain. Now how about that? You’re the best <laugh> in the mail. <laugh> so many, the new connections made through your platform. Thank you made a transition year, became reductive and enjoyful after retiring in May, 2020.
Scott Luton (00:49:14):
After I wanna say, I always get this wrong, Peter, but, uh, a couple of decades, I’ll, I’ll call it with Eric Canada. We enjoyed have enjoyed talking with Peter several appearances and recorded podcasts. He says participated in, allowed for me to share my experiences and thoughts. And well, of course the sky box here, Peter, you’re a regular contributor and we have enjoyed your perspective on that note. We’re gonna keep Amanda and jaded and the team busy today. Let’s find Peter’s episode where he and I chatted through some of his experiences and let’s drop that in the comments as well. If we could, Stacy, I should say my highlight has been the progression of digital procurement or nice is so much easier. Now, Stacy, I, I, I’m assuming you’re a procurement professional and I love that perspective. I love when we can make, especially the blocking and tackling easy so that we can allow our colleagues and team members and professionals to move to more value added, uh, where they’re, you know, bringing their expertise to bear.
Scott Luton (00:50:15):
So I love that. But on the flip side, Karin, well, I’m not gonna throw, I’m not gonna bring you into this, but I’ll tell you that I have seen firsthand procurement purgatory. And it seems like this has been <laugh> now it’s, this has been the year. And what I mean by that, uh, is, you know, there’s been so many new procurement platforms that all these companies, especially larger companies have brought in place and it’s created, I’ve seen not always, but oftentimes a lot of confusion, lot of redundant, um, information sharing of private. I mean, this, there there’s some security, uh, windows of opportunity. I’ll call it that this can create. Now. I’m not, I’m not, uh, uh, taking a broad brush and painting across all those procurement platforms. It’s all about what I’ve seen. At least how you incorporate it into how you do business. There’s some companies that do it really well. There are, and then there’s others there. And there’s
Karin Bursa (00:51:15):
Some that think they do it really well. And it’s not, it’s not customer focused. Right. Right. And, and I’m sure that’s not, you know, I’m sure that’s not what what’s being shared here with the digital, um, procurement that, that Stacy had to say, um, because it really can be life changing for them. Right. They get out of the grind and spreadsheets and, you know, green screens and, um, just a, a, a host of, of challenges to get all that valuable information in one place and help make better decisions for their businesses each and every day. So, um, I do think that it, it a digital right, digital procurement, digital supply team planning, um, really does help with job satisfaction as well. So when we go back to that, um, that, that theme, if you will, of recruiting and retaining talent, giving that talent, the tools they need to do the job at the caliber that they want to do and make them feel good about it. I, I think that’s a huge opportunity as
Scott Luton (00:52:11):
Well. Agreed. And I also, with, as we’re talking about, um, uh, some great examples there, I think knowing when to intervene and, you know, we, we we’ve seen, especially with some of the, um, the world class great executing companies when their procurement leaders intervene because a process wasn’t going as it was designed, or yep. When, when legal councils understood the nature of, of a campaign or a nature of, of the date involved and they make common sense adjustments, they’re still, it just brings to my mind, uh, once for the me time, human, right, as as much technology and AI and machine learning and platforms, this and platform that humans still make it all happen. So, uh, wanna share a couple other things. David says his has been spending time with my daughter, seeing the country and sharing my ventures with all new friends I’ve made this year. David, come on, let’s see some pictures of, uh, of what you’ve been up to Peter 25 years and a few months with air Canada. Thank you for that clarification. Uh, Roline says, uh, as we’re sharing great things this year at the organization level diversity and employee wellness engagement from our leadership has been phenomenal. A personal goal was to maintain business service levels at pre COVID performance levels mean we maintained and exceeded wow. Our fill rate. How about that Karin? That is to
Karin Bursa (00:53:39):
Be celebrated. That is really fantastic. Congratulations to you and your team for achieving that. That’s that’s
Scott Luton (00:53:46):
Wonderful. Agreed. Agreed. Thank you for sharing and Stacy, this is good stuff here too. I think the confusion comes in going back to procurement when different people trying to micromanage a procurement department and D disregard us in the boardroom, I should say done right. Is life changing. That’s excellent point Stacy. Excellent point. And I appreciate what you do. I appreciate all the, all the great people that make procurement and sourcing, um, um, activities happen. Of course, they’re integral to how global, uh, they’re, they’re critical. They’re paramount to global supply chain, uh, functionality and execution.
Karin Bursa (00:54:24):
So I, I probably plug dial P here too. If, if any of our audience today, hasn’t listened in to dial P for procurement, take a listen, and you’ll get to hear from Kelly Barner and her guests on a regular basis around the procurement process. And some of the, um, really interesting innovations that are happening in that area.
Scott Luton (00:54:44):
Excellent point cor excellent point. And <affirmative> also, uh, a little, another little plug is, uh, Peter mentioned his new venture. He is, uh, he’s doing some strategic consulting. I, and probably a lot of it in that procurement space. Y’all check out Peter Bole and connect with him on LinkedIn and beyond. Okay. He’ll keep
Karin Bursa (00:55:02):
It real. I’ll tell you that inspiration, but he’ll, he’ll let you know where to, where to
Scott Luton (00:55:10):
Spend your time. I love it. That is a good point. And that’s what makes Peter special. Hey, uh, feedback is a blessing as always, well, Hey, it is again, folks check out TekTok, digital supply chain podcast, wherever you get your podcast from and be sure to be on the lookout for the next epic, so that we’ll be dropping tomorrow with our friends at M four. Okay. Uh, you know, I didn’t create a graphic for it, Karin, but before we close, I wanna make sure folks are how to connect with you. But here really quick, uh, I dove into for this in business history, which you can also find wherever you get your podcast from. I dove into some things that folks probably didn’t know about the Kentucky fried chicken business model and Ben and Jerry’s. But what I didn’t know, or maybe I’d forgotten that Colonel Sanders, which was new military title, it was an honor terrific title bestowed upon him by the Commonwealth of Kentucky.
Scott Luton (00:56:01):
And there’s been a lot of folks, a lot of Kentucky colonels. In fact, that was a former NBA basketball team because there’s been so many Kentucky Colonel anyway, um, he was so focused and confident in his ability to build a, a, a fried chicken enterprise that in his sixties, before he even landed his first franchise, which was happened to be in, in salt lake city, uh, Utah, he was traveling the country in his car, sleeping in the backseat because he was, he was, um, he was living on savings and about a hundred, five bucks in social security per month, but he didn’t let his age nor the, um, you know, any obstacles getting away. So, and once he went, once he met Pete Harmon, I think it’s his name in salt lake city, Utah. And they, they finalized that first franchisee agreement in partnership. The rest is all history and, and now some 24,000 locations globally, which wouldn’t have happened if, uh, Mr. One Colonel Sanders wanted the comforts of life rather than whatever it took to make his vision happen. So, um, y’all check that out this in business history, Karin, um, uh, hopefully you, nor I have to sleep in the backseat of our cars. <laugh> any point in time coming up, but how can and folks connect with one only cor person?
Karin Bursa (00:57:27):
Yeah, I would love it. If you would connect with me on LinkedIn, it’s a great place. You can also link over to the tech talk page in LinkedIn and, and see some of the recent episodes there. Or you can go to the supply chain now.com website, which they have a full library. I’m bringing a full circle back to, uh, the part with a Azure arc who, uh, worked with the team at, uh, supply chain now to come up with the current design and make it easy for you to find episodes. So, Scott, I think you said there’s over 800 episodes to choose from now.
Scott Luton (00:57:56):
Uh, we’re approaching that in the main channel, I believe, I think, um, okay. 7 87 90. We’re close. And then of course when you’ve factor in, uh, I’m not sure how many episodes we’ve got for TekTok. We probably have about 60 with, uh, business history, uh, 50 or so with veteran voices. I mean, it really we’re, uh, layers on top of that. Okay. So it’s, it’s exciting. Very good. And that’s why that, that’s why that search tool is so important. Important, right? So, Hey, speaking of veteran voices, Tony brown just wrapped up a 30 year career in the military supply logistics looking to share his experiences in the civilian sector. Tony, you can’t just tease that and, and take off, tell us what branch and you know, who knows. Maybe we can interview you on better voices and share some of what you saw over a three day decade military career. So thank you for sharing. Uh, and if you also, one other thing, Tony, if you’ve got a LinkedIn profile, you may be putting some irons in the fire for what’s next on the, on the civilian side, Hey, drop your LinkedIn profile and the comments, and we’ll see if we can’t, uh, help, help you make some connections. So that’s congratulations. I appreciate what you’ve done. Thank you. In the that’s right. Right. All right. We appreciate it. Uh, as always, Amanda is keeping on my toes seven, who’s
Karin Bursa (00:59:12):
Keeping it real. The stats come
Scott Luton (00:59:14):
In 7 87 published today with our dear friends at Von great interview with Christine Barnhardt, which I know, you know, uh, Corrine. She joined the VEing team and they are on the move. Lemme tell you, uh, and Peter, Hey Peter, <laugh>, you’re the third star of the show today. Uh, great. Chad. He had it with Kelly Barner. I love her, uh, the sourcing hero podcast. Y’all check out that link too. Okay. Karin. We have, I’ve got check, check, check, check, check. One last thing I’m gonna ask you, and then we’re gonna sign off what, um, what’s one tradition that the Bura household really enjoys as we get into holiday season here,
Karin Bursa (00:59:55):
The Bursa household, the Bursa household enjoys, um, just getting together and, uh, and usually there’s a sporting event on the TV and there’s food involved for those of you that don’t know I’ve I have two adult sons, um, and my husband is right in there with them. So, um, and even, even my dog is male. So everything that happens here is, is kind of like a clubhouse. Love it. Uh, and so I look forward to that, uh, anytime they’re home in town, whatever. So getting, getting excited to, uh, to see them in the, uh, in the
Scott Luton (01:00:29):
Days ahead. I love that. Well, happy holidays, Merry Christmas, happy new year to all including the Bursa family, including Rex, one of our favorite. He’s one of the supply chain now mascots. Um, but Hey folks, thank you so much for tuning in here today and thanks for joining Karin Bursa and, uh, Karin Bursa and I on the supply chain buzz, we love getting the comments and experiences and, and, uh, POV I’ll drop in the sky boxes. You can find us every Monday at 12 noon Eastern time. Yeah, we may take, uh, a Monday or two off as we get through the holidays, but, uh, we we’ll be in the new year on behalf of the entire team. Again, big, thanks, Amanda and Jada behind scenes, helping to make production happen, uh, on behalf of all of us challenge you, like we challenge ourselves every single day. Do good, give forward, be the change that’s needed. And on that note, we’ll see you next time, right back here on supply chain now. Thanks everybody.
Thanks for being a part of our, our supply chain. Now community check out all of our firstname.lastname@example.org and make sure you subscribe to supply chain. Now anywhere you listen to podcasts and follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on supply chain now.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Vice President, Production
Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.
Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research. Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Director of Sales
Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.
With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.
When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Principal & CMO, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.