“I think undoubtedly it’s follow your passion. Go where your – this sounds so cliché – go where your arrow points you. I mean, looking back, I thought I was passionate about being an attorney and going to law school. And it’s so crazy how, when I immerse myself in a new environment, I totally recognize that I wasn’t passionate about that, and I kind of was just doing what I thought I should do.”
Greg White interviews his daughter, Delaney on this episode of TECHquila Sunrise. Delaney shares how she became a tech sales rep, gained experience, received mentorship & learned a lot about herself in her final years of college and her first years in the workforce. She and Greg each share 3 things that companies can do to ignite their Millennial & Gen Z teammates, and how these upcoming generations can find their higher purpose in the workforce. Proud pappa podcast!
It’s time to wake up to TECHquila Sunrise. Greg White here, and I have spent my career starting leading, deploying, and investing in supply chain tech. So we take a shot at talking with founders, execs investors and companies in this hot industry. If you want a taste of how tech startup growth and investment is done, join us for another blinding TECHquila Sunrise.
Greg White (00:30):
Hey, welcome to TECHquila Sunrise, and how to get Gen Z engaged in your business. Now, look, I’ve been there done that at a couple of different companies that I’ve run, but I thought I would introduce you fresh from the zoo, a real live Gen Z.
Greg White (00:49):
And what we hope you’ll take away from this is how you can engage Gen Z, get them to understand your purpose, get engaged in your company, and to really help them excel. Look, the truth is there’s not a lot of difference between generations, but the way that they approach things is just slightly different. So by the end of this session, you should be a speaker of Gen Z [language] and we’ll show you some ways to make sure that they get engaged from a real live expert.
All right. So let’s bring in our guest. Delaney, is it???
Greg White (01:24):
Delaney? Delaney White is an Account Coordinator at Field Edge, And Field Edge is a field services technology company. And she is one of their top sales performers. And I’m not saying that because I have a particular bias or anything like that. But really…
Greg White (01:47):
Because we’ve been quarantining together, we’ve actually gotten to watch one another work quite a bit. And it’s pretty impressive to watch her go. I want her to tell you her own story and also how Field Edge has done a great job of bringing her along and mentoring, and that sort of thing. So we’ll talk about that in a second. So without further ado, thank you for joining us on TECHquila Sunrise, Delaney.
Greg White (02:11):
Very good. Very well done. That was a good smile, everyone.
Delaney White (02:14)
Thanks for having me. I’m glad to be here.
Greg White (02:22):
Well, you know, you were here anyways, so let’s this. And while not keeping appropriate distance – we have been not keeping appropriate distance since about March of last year – so I think it’s probably okay, but Hey, this is our first in-person interview in a long time, especially on TECHquila Sunrise. But anyway, let’s talk a little bit about you.
Look, I know your history and this is really taboo when you do a show like this is to just let you go off, but there’s a couple of points that I would like people to understand. One is how did you come to be a salesperson at Field Edge? And tell us a little bit about your educational journey up to that point. And then when you had to make your decision to do that, but you know what I just realized before we do that, she is a legal adult folks.
So as we start most episodes with TECHquila Sunrise, we are going to actually take a shot. So here’s to them and here’s to us.
All right. Now we’re really ready to get started. Okay. So, tell us a little bit about Delaney – she is my middle daughter. You’ve probably heard of her, probably heard about her on one of the shows before, but tell us a little bit about how you came to be technology sales rep rather than what you were thinking of as a career choice.
Delaney White (03:42):
It is quite a story and my dad knows this. I went to the university of Georgia. I was studying communication studies and philosophy. And my junior year I decided I wanted to be an attorney and decided I want to go to law school. So I started working in my undergrad at the law school and began that journey studying for the LSAT. Preparing myself for the test of all tests, you know, and then I applied to law school. I somehow ended up applying a little bit later than I had planned on. I don’t know, looking back, I don’t know how that happened, but I ended up getting deferred and I was working at a law firm as a legal assistant at the time. And it was really disappointing. And I’d spent a lot of years, a lot of time, a lot of money, a lot of planning – a LOT of planning – really my whole life.
Delaney White (04:32):
Because if you ask him, he said from day one, “You would be a great lawyer.” So it was really disappointing. And then I kind of had to have that moment where I say, okay, well what’s next? What am I going to do? Because the past two and a half years were solely dedicated to studying, getting good grades, taking the LSAT, investing into what I thought was going to be my future as an attorney. Right?
So then I applied for this sales position and in the interview at Field Edge. I feel like I was hooked. I walked into the office and it was just like this magnetic energy, nothing like I’d seen before. And they, you know, had a lot of questions for me. I had no sales experience whatsoever. I can’t believe they hired me
Greg White (05:20):
Some sales experience from like fourth grade. Right. Selling
Delaney White (05:24):
Cat beds for a long time pre-selling
Greg White (05:26):
Cat beds. Right. And selling various things to the family. Right?
Delaney White (05:29):
Yeah. Yeah. I had brief gigs. But I didn’t mention in that interview for whatever reason. So I started as an SDR, I’d Field Edge, about…
Greg White (05:42):
Share what SDR means, in case they don’t know.
Delaney White (05:45):
I was a sales development representative, pretty much. I was doing cold calls and outbound sales, which for anyone who has done cold calls and outbound sales, you know, more power to you. That is a tough gig, but I loved it. I loved it for a lot of different reasons. And when it came time for me to reapply for law school, and this time I got in, I found myself in this position where I really wasn’t certain I wanted to go anymore.
Greg White (06:14):
I recall that distinctly. So, that was really a pivotal moment for you. I know that you pained over that and we talked about that a lot and we had some differing opinions on what you ought to do in the household, but ultimately you decided to stay at Field Edge, and really, really lean in to that gig.
So tell us about – first of all, that experience was fantastic because we shared a lot of that – but tell us a little bit about how that came about and what you saw either in the company, or in the culture and the people. I know you have some key people that you’ve worked with that you really enjoy. So share that.
Delaney White (06:53):
I mean, it was incredible. It, it definitely was great to get in. To know that all my efforts had reaped a benefit, but I was in this weird crossroad where I loved my job. I loved sales and I felt that I had a passion for it that I didn’t know I had. So I, you know, I had a lot of talks and I had to really think about if I have, you know – as great as it is to be an attorney and to go to law school – I had this passion that I so luckily discovered.
And I think when it came down to it, I chased my passion. You know, Field Edge has been great in helping me develop a career path in, in teaching me and helping me grow. I think one thing they do culturally is really foster growth. And a big thing about sales is looking inward and being introspective and learning and teaching yourself along the way. And I’ve loved the challenge of sales. And I love how supportive they were, no matter what I chose to do. So I ultimately stuck with it and I, I really am glad looking back.
Greg White (08:03):
I feel like they were really intentional. I mean, again, I only heard this second hand and we talked a lot about this. But I feel like they were really intentional about either supporting you – frankly, if you decided you wanted to go to law school – or getting you on this sales path. At least this is what I perceived from the conversations we had. You’ll have to tell me if that’s true, but it seemed like they were kind of building a career path for you. And they really enunciated that to you. Is that right?
Delaney White (08:33):
Absolutely. I mean, literally the day I told my manager that I had gotten into UGA School of Law he calls me back and he goes, “I’m going to get you in a meeting with our VP of Sales.” And we sat down and talked about my career path and where he saw me going and all the different areas I could go and explore my passion as I had been doing.
Greg White (08:56):
And just to be clear, at this point, you’re still in what is essentially an entry level position in the company, right?
I mean, a really good performer at the time. Right. But still, I mean, early, early stage, even, even as a role in the company. So clearly they saw something and clearly – I think this was what really impressed me – was clearly they saw something and they had the ability and the wherewithal to give you a path to, to, you know, to give you a reason to stay.
Delaney White (09:30):
I think growth drives people. A lot of people, especially sales personalities. And to know that I could build a career in sales or in leadership management implementation, wherever I decided to go, it was great to have somebody sit down with me and say, you can do this. You can build a career with it, with this, and we’re going to get you there and we’re going to help you grow. And whichever way you decide to go, we’ll support you. So, I mean, I cannot be thankful enough that I landed at such a great company and had that leadership and that, you know, they truly cared about what I did and where I wanted to go. And they wanted to make sure all my concerns were addressed. And that was,
Greg White (10:11):
I mean, I think that’s as much of the lesson as anything is they recognize something within you. They didn’t beg you to stay. They motivated you to stay and they were really sensitive to what you needed. I mean, I think you even had some discussions about with them about what you liked about law versus what you liked about sales and, and that kind of shaped how they, how they drove forward. And also, I mean, I know it’s been difficult with COVID and everything, but you asked for some really specific things like mentorship. So they responded on that measure as well. So tell us a little bit about that.
Delaney White (10:46):
So in terms of, of following that, I did end up getting promoted to a senior position. And then I moved to my position today, which is an Account Coordinator, but I think,
Greg White (10:58):
Sorry, sorry. So tell, tell us a little bit about the difference. A senior was basically – you were the top dog SDR – and then account coordinator. How did your, how did your responsibilities shift?
Delaney White (11:11):
So the Account Coordinator position was, it’s definitely much different. I went from a solely outbound sales driven position to transferring over and consulting with acquired customers. So transferring that customer base from a server-based product to our cloud-based product Field Edge, and they weren’t always a good fit.
And a lot of times there was a lot of different things. We had to come over a hurdle to get them to even consider Field Edge. So it became a much more warm sales position, but it also required me to adapt to being more adept in customer and consultation. It’s no longer trying to get them on the phone as fast as possible and try to get their interests. I had people more willing to speak with me. I had more of a platform to offer myself as a consultant, but also promote change and profitability in their business that they weren’t seeing with their old software.
Greg White (12:15):
So let’s talk about that a little bit. We’ll come back to the mentorship thing because I think you’ve called that out. You’ve called out your manager to me. And I want to make sure that you get the chance to say that, but you talked about how your role changed and you talked about kind of giving you a higher purpose and, you know, classically – it’s almost a cliche people of Gen X and Baby Boomers and even Millennials are, you know, we’re always talking about when we talk with HR folks – we’re always talking about the fact that a higher purpose is really necessary for your generation.
Generally. You know, I [don’t] love generalizations, but I mean, do you, did you feel that pull, did you feel, do you feel sort of led to help these companies or do you feel like Field Edge is helping you to enable that?
Delaney White (13:08):
I mean, undoubtedly it is. It is incredible to get on the phone with a prospect and speak with them about how we can completely transform their business, completely streamline things so that they can go home to their families sooner so that they are spending less time, less weekends promoting their business.
And it really is powerful to have people trust me and trust my guidance and what I have to offer. So it was. I mean, it’s a really cool, it really was to have a change in dynamic of how, how I am as a salesperson, but also a consultant and a mentor for a lot of our customers. And that is really, it is really cool to be able to offer that guidance and earn their trust in that way. And it’s not easy.
Greg White (13:56):
Because your industry is HVAC heating. What does the V stand for? I’ve been doing this industry for a long time ventilation and air conditioning, right? And now a lot of those companies are what they call home services companies that include plumbing and electrical as well.
So those are really, really broad businesses. And there, especially during now with so many people at home, they are really mission critical, right? They’re booming. They are frontline, they are essential during COVID. So it’s been, it’s been a big kind of grind for this industry. So I’m glad that you’ve gotten to impact those companies.
You know, at CURO we were doing that. Not with the same industries, but we were doing that too. And you can see that when somebody goes from taking a hundred phone calls a day to being able to go home to their family and not take a single phone call during dinner…
Delaney White (14:52):
It is really powerful. And it is really cool to accomplish that and to have people appreciate your help and your support, and to make a bigger impact on their business, which I love about sales. It really is. It has really been something totally new to me, but something I’ve really enjoyed.
Greg White (15:08):
So let’s talk a little bit more about the mentorship because I think – and I think I’ve probably told the world – that eventually you will be, you will rule Mars, but I think there are bigger things in store for you. And clearly I think the folks at Field Edge believe so, too. So tell us a little bit about who has gotten involved in how they’ve gotten involved in helping you reach your personal goals.
Delaney White (15:30):
So I’ve had a number of people that have really helped me grow both as a salesperson and a consultant and a support to our customers. My initial manager, Jeff Sterling was incredible and helping me learn because I knew nothing.
And then I’ve sat down with women who were leaders in the company, and we spoke about challenges and accomplishments and what we could be doing to get to where we wanted to be. But one person who I really see as a mentor today is Adam Chambliss. He’s my current manager. He works with our Accountant Executive teams as well as myself. But I think something that Field Edge does just really well, and particularly Adam does really well, is foster growth and talk big picture. And he really made me feel as though I had a bigger purpose now in my new role and that I was doing things that were really benefiting our customers.
Delaney White (16:31):
And he really took the time to sit down with me to make himself available, even on our craziest weeks when we might be behind on our numbers, or there’s a ton of deals coming through the funnel and there’s this issue and this issue, and we have these things to do. He always takes the time to sit down with me no matter what, take an hour.
Even if things are absolutely hectic and say, what can we do better? What do you need help with? And I really, really respect that. I think my respect for him also really affects me in my role and doing what I can to make his job easier to make our acquisition team successful. And that’s just something that I’m so appreciative of – and any company that doesn’t have a program like that – I really think it’s beneficial for people my age, who don’t quite know where they’re going, or don’t quite know what they’re passionate about. It really, really built my dedication to this company, to this role, to what I want to do in five years. And I’m very grateful for what all of them have done for me.
Greg White (17:35):
So that’s the classic question is, you know, it’s usually an interview question or it used to be, I don’t know if it even is anymore. Where do you want to be in five years or, or where do you see yourself longer term? I feel like you’ve been – sorry. I just asked you a question. I have to amend it – I see you having been kind of ignited.
I mean, I think we all knew because you’re a planner, you’re a studier, you’re a voracious reader. You’re an outstanding speaker – rhetoric, right? The real rhetoric, right. Is one of your specialties and you can relate to people really, really well.
You do make plans. I remember your plan to have a F-450 and a horse trailer at 12 years old.
And I also remember the time when you applied to the University of Georgia riding team, the equestrian team also when you were 12 years old. And also interestingly, received an encouraging letter from the coach of the equestrian team saying, “Hey, you seem like you would be a really good candidate, but you’re 12 years old. So let’s, let’s work for a few more years and do that.”
But I think somebody saw that also, without having experienced it for 18 or 20 plus years as I have. And they’ve somehow fostered that. So I think that’s an important part of it. But if you think about what you’ve learned or what maybe you could share with companies who are looking to bring their young people up in the business or help them be as good as they can be. Help them meet their own personal goals.
Are there any, you know, can you make a list, a top two or three things that you see that really worked for you that you think would really be beneficial for companies to provide to their young people on the team?
Delaney White (19:28):
I think there’s so much that people can offer and help to build a powerful and happy and successful team.
Greg White (20:48):
That’s Fantastic! So you touched on what you’ve learned about yourself. So, what do you think is the most important takeaway? What is, what do you think is the most important thing you’ve, you’ve learned about yourself in this experience?
Delaney White (21:01):
I think undoubtedly is follow your passion, go where your – this sounds so cliché – go where your arrow points you. I mean, looking back, I thought I was passionate about being an attorney and going to law school. And it’s so crazy how, when I immerse myself in a new environment, I totally recognize that I wasn’t passionate about that. And I kind of was just doing what my thought I should do.
Greg White (21:28):
I, wasn’t trying to drive you down that path. It’s just the things that I saw in you, where were those things, but a lot of that is applicable to what you’re doing today as well. You are very driven. You’re coin operated, like so many salespeople are, right? And I don’t think that’s a bad thing. I mean, there is a gift for that, and you clearly have not just the desire to make money. And frankly, it’s, it’s gamification for you. It’s not even the money. It’s just putting those numbers up on the board. But also – and I think this is important – discover, you’ve discovered that the helping people to really change their business is an important part of it as well.
Delaney White (22:08):
I love working with people. I really do. I love talking. My communications studies major has totally come into sales, which I never thought would, you know, building rapport and, and changing your tonality and having a diverse and strategic approach to each sale to become more successful as a salesperson. It’s really a way to put your mind to good use, but to also help people grow their businesses and make their lives easier. And just to have somebody there for them, I really have loved connecting with, with all of my prospects and all of our customers. And it’s always great to have somebody say, you know, Delaney was pivotable, pivotal,
Greg White (22:52):
Also pivotable! From the lawyer to Sales force.
Delaney White (22:58):
I could be a pivotable person, but yeah, I just, I really, I dove in and did different things all throughout my life and try different professions. And I found my passion through that. And I’m really glad I did. So taking the chances and finding your niche and your space, and it worked out really well for me.
Greg White (23:18):
That’s awesome. I’m ever so proud, which most of our audience knows. I’m proud of all of you. I think particularly because, you know, when we sat around the dinner table, we talked a lot about tech and a lot about what tech could do for people. And, you know, you often wonder whether it’s sinking in, but I think a lot of those discussions around the dinner table are why people wind up often in the same industries that their parents are in, it just becomes so natural. Right?
We talked about how to change businesses. And we talked about some of the little and big things, the wins, the losses, the ups, the downs, and things like that. And I think it’s just sort of a slow osmosis process where it, it becomes a part of who you are and glad it is because I feel like there are some companies out there that need leadership, and I see you on that path, by the way, I can see you, you know, we often joke about it around here. We need to build you a company so you can run it. And I think you’re on the path to do that. And I think, I think Field Edge, your company is really helping to enable that. Do you feel that, I mean, do you feel like they could help you get to that, you know, kind of not just sales level, but maybe leadership level?
Delaney White (24:32):
I mean, undoubtedly and I think anyone who feels that they, you know, aren’t, aren’t doing that should. It fosters growth and loyalty and employees are happy to be there and do their jobs. I think it’s monumental and building a transparent and, and functioning culture. So I absolutely think they’re doing that. And I think had I, you know, worked somewhere else. I may not have ended up here and yes, the dinner table conversations did help me get to where I be. He’s a hot, he is hard shoes to fill, into follow up behind. But yeah, I had a real go getter dad. That really kinda helped me figure out where I wanted to be.
Greg White (25:19):
Well, you know, I think that the truth is it doesn’t have to be a particular thing. It has to be your passionate. It has to be what ignites you. And it, it could be the law, it could be sales. It could just be a place where you land. I mean, you know, a lot of people are really intentional about their careers and that shapes their life. And a lot of people, even me, I mean, a lot of people kind of, as I tell people, often I fell backwards into supply chain. They didn’t have supply chain degrees. Right. I didn’t grow up saying, gosh, I want to be in supply chain. Right. And likewise, you did not grow up saying, I want to be in sales, but you knew it when you got there. And I think that awareness is really critical for, you know.
If there are three things that I would say that, that, young people need to consider, it is definitely,
Greg White (26:09):
So that’s six takeaways for this, this episode. That’s pretty impressive. Three for you. So you’re guiding companies here, and I’m guiding people of your generation. How about that for a..flip flop? So,
Greg White (27:56):
Anyway, I really appreciate your time allowing me to kind of invade your space here and use you as a great example. I think you are a great example. I’m very proud of what you’re doing. And I think you’ve got a lot of additional growth in you, and ultimately we will find you a company to run.
I hope Adam and the team at Field Edge, don’t get too upset about that. Maybe it will be Field Edge. You never know, but I think that’s sort of the path. If that’s your passion that you have the strong potential for.
And again, there are lots of people out there that can tell you as a company – if you’ve got strong people or you want to get strong people – learn how to nurture them and how to get them to where they want to be. And they will most definitely help you get to where you want to be.
It’s a symbiotic relationship. It’s really necessary. It’s the right thing to do, but it also hits the balance sheet and the P & L statement. And that’s an important part of what we do. So first of all, thank you for sharing your time with me. I really appreciate it.
Delaney White (28:59):
It’s great to be here. You’re welcome. There was no way out of it. We’re in the same space. I couldn’t make an excuse because you would call me out on it.
Greg White (29:11):
I can excuse you for a few weeks. And then we managed to corral you. Yeah.
Delaney White (29:14):
Yeah. I’m glad I’m here. Yeah. It was fun.
Greg White (29:17):
Delaney White with Field Edge and your title again. I’m sorry.
Delaney White (29:21):
I’m an Account Coordinator at Field Edge.
Greg White (29:25):
Not for long. I have a feeling you’re on your way up there. So, Oh, also , how can our community connect with you?
Delaney White (29:33):
So definitely feel free to add me on linked in Delaney White. I think it’s just Delaney-dash-White-217. I’m happy to talk with anyone who is interested in sales or even law or, or, you know, finding the right company for them also feel free to you know, to add me on Instagram, if you would like at DJ-dash-D-Lane, not so much business,
Greg White (29:58):
I think it’s underscore isn’t it? I don’t know. DJ something.
Delaney White (30:03):
It doesn’t matter. Stick to LinkedIn.
Greg White (30:09):
Yeah. And then as long as we’re talking about Field Edge, though this isn’t an ad for Field Edge, but it’s fieldedge.com.
Delaney White (30:17):
Yes. Fieldedge.com. We are Field Edge, formerly D-E-S-C-O Desco. If you guys have any questions, I guess I’m kind of a shameless plug for them right now, but happy to answer anything or for your field service software or field service company, I’m happy to be a resource.
Greg White (30:37):
Thank you. All right. I have to do a little, a little Diddy here. Are you ready? All right.
So look, whether you’re a founder, you’re a practitioner or you’re an investor in the supply chain technology industry, and you want to learn more about supply chain tech, feel free to reach out to me, Greg white at, on LinkedIn or Greg at Kubera, K-U-B-E-R-A-dot-vc. And I’d be happy to help you with whatever you need. I am a life long supply chain tech and practitioner, and look, I’ve probably seen it. So I’m happy to help if, if you ever need anything. Thank you for joining us.
TECHquila Sunrise. Is part of the supply chain, now network the voice of supply chain, featuring the people technologies best practices and key issues in the industry. And Hey, listen UP! To build your supply chain knowledge. Listen to get this supply chain is boring or Chris Barnes connection to the who’s who that got supply chain where we are,, point as to where we’re going and take us to the next level
Or check out this week in business history with supply chain now owns Scott Luton to learn more about everyday things you may take for granted and pick up quick insights you can use as inspiration and conversation starters. I logistics with purpose series puts a spotlight on inspiring and successful organizations that give first give forward as their business model. If you’re interested in transportation, freight and logistics, have a listen to the logistics and beyond series with the adapt and thrive mindset, Sherpa Jayman Alvidrez and also check out tech talk hosted by industry bet and Atlanta zone Kerryn bursa supply chain pro to no of 2020, where Korean discusses the people, processes and technology of digital supply chain for sponsorship information on TECHquila Sunrise, or any supply chain.
Now show DM me on Twitter or email@example.com. Thanks again for spending your time with me and remember acknowledge reality, but never be bound by it.
Delaney White is an Account Coordinator at FieldEdge/DESCO, a leading field-service management software based out of Atlanta. A consistent leader on the sales team, she assists in transitioning acquired customers from their previous platform to FieldEdge. Delaney identifies new opportunities within existing accounts and acts as a consultant to optimize profitability for customers. Connect with Delaney on LinkedIn.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.