Supply Chain Now
Episode 757

We look at data from the Marine Exchange of Southern California, and there's about 105 vessels that are in Southern California that are just waiting to unload. The good news is that in the next three to five days, there's going to be a slightly lower than average amount of vessels coming into the ports.

-Lee Klaskow, Bloomberg Intelligence

Episode Summary

We’ve finally figured out how to get all the air out of pasta packing – but will shipments be forever trapped in clogged ports, denying us a carb-based existence? Get the answers on the latest Supply Chain Buzz with co-hosts Scott Luton and Karin Bursa. They’re taking on the latest in supply chain news with their fellow logistics pros-to-know, Robin Gregg, CEO of Roadsync, and Lee Klaskow, Senior Analyst with Bloomberg Intelligence. Together, they’re tackling port congestion, when to start holiday shopping (hint: it’s now), the ongoing clash of logistics titans, the importance of collaboration and visibility – and some exclusive data on the market outlook for transportation.

Episode Transcript

Intro/Outro (00:03):

Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and opportunities stay tuned to hear from those making global business happen right here on supply chain now,

Scott Luton (00:32):

Hey, good morning, Scott Luton, and Karin Bursa with you here on supply chain and welcome to the supply chain buzz Karin, how are we doing?

Karin Bursa (00:41):

Hey, I’m doing great. I’m still feeling good from that win on Saturday night

Scott Luton (00:46):

Too. In fact, I might just have a picture I might have to share our family was there at the game. She’s talking about the NLCS game six with the Dodgers and the Atlanta Braves and the Atlanta Braves found a way to pull it out. So had the time of our life, current,

Karin Bursa (01:02):

What an experience for the whole family. I am thrilled that you guys were able to be there in person.

Scott Luton (01:08):

Uh, we had a blast and you see all three of our kids are big fans, but this, I don’t know if you can see my point or not in the middle is Gracie. And she probably had the most fun we’ve seen her have in quite some time. So who knows a big old baseball fan? Maybe she’s going to be the next OSI young, who knows, who knows,

Karin Bursa (01:26):

But I see they got the pearls on too. So they were really, really ready for game day,

Scott Luton (01:31):

October, right? John October. Well, Hey, talking about big, big personas in the game, we’ve got two big guests here today. Two big repeat guests for today. Robin Gregg with road sync will be joining us along with logistics Lee class, cow with Bloomberg intelligence. So buckle up folks want to hear from you. You’re going to hear some, uh, some hot takes here. They perhaps, but lots of information that you can act on and we want to hear from you as well. Karin, pretty stoked about our two guests here today, right? Oh yeah.

Karin Bursa (01:59):

I, I can’t wait to hear what they’ve got to share with us today because they’ve always got kind of their, their hand or their finger on the pulse of what’s happening and, uh, I’m sure, I’m sure we’re going to learn a few things.

Scott Luton (02:11):

I am positive of that. So we’re going to say hello to a few folks here momentarily, and then we’re going to dive right into our conversation. So Karin, get my slides ready to go here. Um, I want to first up invite folks to join us tomorrow for an a webinar we’re conducting with ups, Crocs and sun joy. Have you heard about this supply chain squeeze Kerryn?

Karin Bursa (02:37):

Absolutely. And I, I think the word squeeze is the right word for where we are right now. So, uh, that’s bound to be just a, an action packed discussion. Hope everybody can join.

Scott Luton (02:48):

Agreed, agreed. And squeeze is certainly the right word. Well, Hey, we’re going to offer best practices, new ideas for getting through the supply chain. Squeeze, not just in fourth quarter, but certainly as it continues on probably throughout next year. So join us tomorrow at 12 noon, you need to register. You can, you can learn more either via the link in the show notes and then coming up November 2nd, this is one of our newest webinars Curran. We’ve got booked on November 2nd, 12 noon. We’re going to be talking about, uh, fueling excellent CX customer experience through visibility, diversification, and agility with our friends at rate links. Are you going to be ready for that one? Uh, let’s see here, that’s a week from tomorrow, correct?

Karin Bursa (03:30):

That’s just next week. And that should be a good topic. I love the focus on the customer experience, right? Cause that’s what it all comes down to and where we all need to be focused on providing the best experience, you know, at a cost that we can manage. And right now those costs are getting tough, very difficult in the constrained environment that we’re living in today.

Scott Luton (03:50):

I agreed. And if you can see my pointer again, Nate in the cut has been a repeat guest, uh, previously on his last last room appearance Karin. One of the things he shared that had our community’s hair on fire, he was talking about digital transformation, talking about doing things differently. And he said, it’s time to stop eating donuts in your den and get to work, uh, challenging all the leaders out there to do things differently. So really enjoyed that. So y’all join us November 2nd, 12 noon. And finally, so Azula Ark. So Karin, we all really enjoyed a big project that, that wrapped a month or so ago. And we basically reworked the entire supply chain now website, and that we couldn’t have done without our great friends and partners at Azula arc, right?

Karin Bursa (04:38):

That is true. They were just really terrific to work with and talk about the customer experience. They really delivered and worked closely with Amanda and our team to launch what we think is a really outstanding website experience. So I’d love it. If our listeners could, um, could chime in and let us know if they like the new look and feel, if they’re finding the materials they’re looking for, or if they have any other good ideas for

Scott Luton (05:05):

Excellent point, want to hear from you. And if you have any new ideas, let us know that too. The library function in and of itself since we’ve got 900 a thousand different episodes on there to be able to search by and effectively by a search term. That was wonderful. So today’s show is produced in partnership with our friends at Azu arch course, a leader, as current said in user experiences on and development of websites and custom software applications within, and I really across the supply chain industry. So big, thanks Tuesday here and the top-notch team over at Azule arc, and you can learn Okay. So Karin let’s say hello to a few folks. I’m really excited about Robin and Lee joining us. Once again, they always bring it they’re as reliable as Santa Claus, the postal service. I think we can still say that, right? And there, there are models of consistency. So, uh, stay tuned in just a minute as we bring them in today. But let’s say, look to see who’s in the audience here today. So she’ll a thanks for joining us via the sky boxes today via LinkedIn once again. So she’ll remind everybody where you’re tuned in from Christopher trailer from Texas. You think that’s a city in Texas.

Karin Bursa (06:19):

I just know you don’t mess with Texas. I don’t know a lot of Texas.

Scott Luton (06:23):

That’s right. Well, Hey Christopher, great to have you here. Be LinkedIn and looking forward to your contributions. We have the one and only Mohit from where Corrine.

Karin Bursa (06:33):

Oh, it’s so good to see you Wichita,

Scott Luton (06:35):

Right? That’s right. The air capital of the world.

Karin Bursa (06:38):

I, I feel like we can really get going. Now if, if he was with us, I have missed you. So I’m glad you’re with us today.

Scott Luton (06:45):

He was wondering when my, he says this next favorite host is going to be here. Good morning. Kurento uh, Hey Mohave. She is here with this Korean versus a one and only so looking forward to your contributions today, Hey, we’re going to be talking about logistics and logistics leaders and all things ports related. And of course we couldn’t do that show without Sylvia, Judy, who’s out there making it happen. Right? Current. She is

Karin Bursa (07:07):

Absolutely. She’s got eyes on the situation.

Scott Luton (07:11):

That’s right. And as we talked about last week, Savannah’s challenges are Charleston’s gains here lately. And some traffic has been, has been pushed a little bit further up the east coast. So Sylvia really looking forward to your observations here today, David is back with us, Dave, and hope this finds you well. Yeah.

Karin Bursa (07:29):

Welcome back, David. It’s good to see ya or good to see your face

Scott Luton (07:34):

Looking sharp, but he’s done some off-roading last weekend. Undoubtedly. Christopher’s confirming. It’s not. Hello, Texas, Dallas, Texas. So great to have you here. Rasa is tuned in from Pakistan via LinkedIn. Great to see you Rosa, and looking forward to your contributions here today. All right, folks, let’s do this so current, are you ready to bring in our star-studded panel here today?

Karin Bursa (08:00):

I am. I can’t wait to hear what they have to share on the bus today. Cause they will definitely have a unique point of view.

Scott Luton (08:07):

Absolutely. Uh, okay. So let’s bring in our featured guests, Robin, Greg CEO with road sync and logistics Lee class, Cal senior analyst, transportation and logistics at Bloomberg intelligence. Hey, Hey Lee Robin. Good afternoon. How are you doing? I’m doing great, Scott. How are you

Robin Gregg (08:25):

Doing great. It’s nice to see you guys. It’s

Scott Luton (08:27):

Great to be here and see you both now. Uh, I got, we already got the cat out of the bag a little bit and appreciate Robin you’re broadcasting from the new road sync global headquarters, right? That’s right.

Robin Gregg (08:38):

Yup. Nope. We have a 31,000 square feet here in Midtown Atlanta and our, you know, basically getting folks back to the office a couple of days a week. So it’s been fantastic.

Scott Luton (08:48):

Well, uh, congrats and all the growth. We’re going to talk about that towards the second half of today’s show and uh, great to have you back enjoyed your work on, take your shot with a, the one only Greg white. So more, more to come on that. And Lee, good afternoon to you. You know, I think every time you join us, it takes him back to the in-person interview. We did, which feels like about seven years ago, but it’s probably just like two years ago. And it was right around the time when I think y’all had gotten a new family dog and I cannot remember the name. How’s the dog doing?

Lee Klaskow (09:19):

It’s Bailey. He’s doing quite well. He’s um, he says he’s in. Yeah, I’m trying to think of a funny joke, but he’s doing fine. He’s a good old,

Scott Luton (09:28):

Okay. Has he? He rules the roost it’s Bailey’s kingdom, right? He’s pretty,

Lee Klaskow (09:34):

Yes. He gets a scrambled egg every morning for breakfast and you know, the family kind of treats him quite well,

Scott Luton (09:41):

Man, but he can’t eat chicken.

Lee Klaskow (09:43):

He can’t eat chicken or poultry that’s so one thing he vomits when he, when he give him that. So we, we try not to

Scott Luton (09:50):

Okay, join us next week is Bailey is our featured guests and we dive in deeper to his story, but Hey Lee, great to have you back. Really enjoy all the wonderful work and analysis you do out in industry. One of our favorite and longest recurring repeat guests. All right. So you speaking of too bad Bailey, isn’t here to weigh in Korean on this first fun question. We’re going to have a, we’re going to pose y’all here today because it is world pasta day. Yes, world pasta day, perhaps a day that challenges your diet unlike ever, never before. So I want to go, I want to go around the panel and let’s kind of get a feel for what your favorite pasta is and, or your favorite place to get it right? Your favorite restaurant. So Robin, I’m going to put you on the spot. You’re going to have to be R on, say Rosie S not the lead off hitter for the Braves that was, uh, in, uh, in L in Rosaria. Thank you, Amanda. From around the corner and down the block was Rosario, uh, in a CS piece of Robin on world pasta day. Tell us what is your favorite?

Robin Gregg (10:52):

We really controversial. So, uh, with, you know, pandemic and everything, I’ve been trying to eat better and not do as many carbs. So I’m going to go doodle. Cause it’s cool to say, right? It’s very cool to say. Yeah, I’m, I’m going, I’m going to do this

Scott Luton (11:11):

Now. Do you, is that something you make at home? Are you good at cooking? Zoodles

Robin Gregg (11:15):

Yeah. I mean, you can’t really mess up zoodles but I will say I do not create the zoodles. I buy the zoodles pre-created so yeah, you can get a little machine that’s just too much. That’s too much, but, and I’m sure this is very short-lived but for now it’s Google’s

Scott Luton (11:31):

Okay. Fair enough. Okay. And one more follow up question that, what do you put on top of your zoodles? What kind of sauce or [inaudible]

Robin Gregg (11:38):

You just do normal, like, you know, red sauce or whatever. It doesn’t mean put pretty much anything on top of it. They treat it like a normal noodle.

Scott Luton (11:46):

Okay. Treat it like a normal noodle. We all want to be treated like a normal noodle. I love that Robin. And really quick little Monday meltdown, Eddie Rozario, Eddie resort. I was thinking like all the others Oreos. Hey, it’s been a long weekend, but Eddie Rosario came through in the clutch over the weekend, like never before Robin. Okay. So the zoodles were starting with zoodles, uh, Lee coming to you for your favorite pasta and or your place again?

Lee Klaskow (12:10):

Well, Robin took the wind out of my sails. I was going to say spaghetti squash, and I thought it was gonna be really funny, but, um, I guess I’ll say in your feed, just cause I like saying it and I’ve made it a couple of times myself and it’s been quite bad when I’ve done it, but I like it ordering it out when I’m loving it. When I got a carb-up that’s what I’ll get.

Scott Luton (12:31):

So do you have a go-to place?

Lee Klaskow (12:34):

I haven’t been to a while, but I used to live in Hoboken. There’s a place called a Margarita’s, which is a pretty good, it’s like a little family owned place. So

Scott Luton (12:42):

Love it. Nice. Those are the best con uh, there’s there’s family recipes passed down generation after generation. So, uh, that sounds like a wonderful place. Okay. So Robin and Lee, kind of a couple of different departures from, from some of the pastas I had between my ears. Uh, Corrine. How about you? What’s your favorite pasta?

Karin Bursa (13:04):

I would say my favorite pasta is probably a good old fashioned lasagna just with, with everything in it. You know, there’s no locale version of that, that, uh, that really makes the, uh, know it makes the final grade. But I did see a really interesting video this morning on the topic of past, uh, pasta about flat packed pasta. So given our logistics focus here today, so the ability to, you know, to package in a smaller package, the same amount of pasta, and this came out of the world economic forum and 67% of pasta, I think today as it’s packaged is, is air right and excess packaging. So with this new flat package, um, approach, you get the same amount of pasta with considerably less packaging and therefore considerably less, less waste. So I thought that was really interesting given that it’s

Scott Luton (14:03):

That’s right. Hey, we’re supply chain nerds. We can’t take a pause long enough to not get back to supply chain and shipping shipping air is expensive. I got to give a little shout out to, we are big fans of fi Vietnamese farm, right? And unfortunately the great recession took our favorite place out of business. A few years back in the Atlanta area, it was on, um, you name it. If you’d like a certain cuisine, that’s a place to go and to get really good, the authentic stuff, but we’re big fans of fall and have been Mohib. As a matter of fact, I was introduced to fi in Wichita, Kansas of all places. So I’ll say those stories for later, but now that we’ve celebrated world pasta day and identified some ways, uh, some supply chain best practices when it comes to pasta. Thank you, Corrine let’s move right along. We’ll say hello to a few folks. So ASMI is with us here today. Be LinkedIn as it mute, let us know where you’re tuned in from. We’d love to know that David has been doing some off-roading and he didn’t get stuck. I had a beautiful night run through the park man. Off-roading at night. That just sounds very adventurous. I don’t know Lee ever done any of that.

Lee Klaskow (15:13):

Well, like, uh, like on a bike or I got a dirt, like a motorcycle from foam on a G when I was a kid. Yes. There was a in high school, a bunch of my buddies had Jeeps and we used to go off-roading I lived in Northern New Jersey and there was a lot of wilderness out there. And, um, yeah, we used to do that and probably some other bad things in the, in those Jeeps. So

Scott Luton (15:35):

Maybe learn something new about, learn something new about Lee, every time Robyn, I got, I pose the same question you and you know, any raw off-roading

Robin Gregg (15:43):

I grew up in West Virginia. There was no onboarding.

Scott Luton (15:48):

Well, according to West Virginia, Robin

Robin Gregg (15:50):

Martinsburg, West Virginia. So, um, if you’re familiar with a Harbor story, West Virginia is the mid point of the Appalachian trail and I grew up 20 minutes away from it.

Scott Luton (15:59):

Okay. We’re gonna have to take a deep dive into y’all’s background. I get the 60 minutes reporters out and investigative reporting reporters out to take a deep dive into Lee and Robyn Sylvia shares this here today, provide a food truck, a hundred percent of tide and a hundred percent, a hundred percent delicious, right on highway 17, right before you turn on to main the main road into Keywan Kiawah island, of course, in the Charleston area and a hundred percent veteran owned business. Semper Fidelis. Love that. Okay. And finally, uh, Sushil ask about the win-win negotiation. Uh, so she’ll, we’ll, we will try to shed some light on that as we kind of work through today’s some of the headlines. So we’re going to talk through so great question there. Everybody’s looking for a win-win for sure. Okay. Lee, Robyn and Kerryn, you all ready to dive into, uh, some heavy lifting to get to work? Sure. All right. So Lee, we’re going to start with a great article, came to us from Bloomberg, and it really focuses on the continuing gridlock challenges across the world’s ports league. Kind of walk us through this a bit and give us your take on what we’re seeing here.

Lee Klaskow (17:04):

Yeah. So, you know, the situation that we’re in today is months, years, and decades in the making, where we are, are, uh, a bunch of ports, uh, especially in Southern California that are extremely, uh, backed up that backup re more recently has been caused by weather it’s been caused by I’m sure everyone remembers the Suez canal being blocked for a while. Uh, COVID lockdowns, just the impact of COVID in general, as it relates to manufacturing consumerism. Now we’re dealing with labor shortages because of COVID cause people are calling out sick and it’s, it’s tough to get people whether it’s on the ports or in the warehouses or on the trucks. And then you have lack of warehouse spaces, inland, you have lack of chassies or the ability to get those Chessies at the various ports. Then you just have really, you know, what we view as a driver shortage or some argument if there truly is a driver shortage, where in the camp with yes, there is a driver shortage, uh, it will continue.

Lee Klaskow (18:03):

And there are a lot of reasons for that, which we can discuss either now or later. But you know, what we’ve seen is, is a huge backup. Um, you know, we look at data from, uh, Marine exchange of Southern California, and there’s about 105 vessels that are in Southern California that are just waiting to unload. The good news is, is that in the next three to five days, there’s going to be a slightly lower than average amount of vessels coming into the ports. One might argue the reason for that is that most of the shifts are tied up. So they’re not able to go back and forth, but you know, it will give, I guess, the ports, um, more time to work through the back the backlog and it’s not going to be that famous. You know, I love Lucy scene with the chocolate conveyor belt.

Lee Klaskow (18:45):

They’re just going to, it’s going to take some time to clear and, you know, w we expect things to remain in a, in a bad situation through the lunar new year. Uh, and then once then that passes because you’ll have a shutdown in Asia, which will benefit, uh, you know, kind of a stop of exports. And it’ll, it’ll allow the ports here in the U S some time to catch up and, and hopefully, uh, they can do, you know, a good job at that. You know, we’ve been pretty vocal about, you know, the Biden administration, you know, what they announced, uh, in their executive order about, you know, having the ports open 24 7 know, as a lot of people know, you know, there’s only one port at long beach that is operating with that third shift. Um, and you know, there’s not a lot of takers that are saying, Hey, we want, wanna, we want to get there. And it’s not, it’s not just the port’s fault. There’s a lot of things that have to happen. It’s a great idea that we’re working towards that, but it’s not gonna, it’s not gonna help the 20, 21.

Scott Luton (19:41):

Okay. A lot of stuff there, a lot of good stuff there from Lee, uh, Robin, give some your, some things that you’re thinking about this morning when you, when you come to the ports.

Robin Gregg (19:51):

Well, first of all, it was shout out to leave for working in lunar new year and to his commentary. So I love that, you know, I think on a, from a, a practical standpoint, I’m thinking about when to buy my Christmas presents for my kids, right? So, you know, that’s the shortages that we’re all experiencing as consumers are more likely going to get worse and feel more acute in the, in the Q4. So I think a lot of people should be thinking about it and planning ahead if they’re not already, you know, for our customers, uh, you know, they are experiencing, they’re experiencing similar things that actually have been disrupting the ports most notably the labor shortages. And, you know, I think that our warehouse customers just can’t get the right people and keep them in place. Um, and for us, a lot of our customers are in food, so that’s even more disturbing. But I think the big thing that struck me by what has happened with the ports is I wonder if this isn’t sort of our new world, right. And sort of these things are gonna start to happen more frequently just because of, of, you know, the demands on the infrastructure that’s in place today. And the fact that it’s just really not equipped to handle sort of re the shocks that are very, very likely to continue to happen in terms of weather and labor shortages and, um, the next pandemic, hopefully not, but you never know.

Scott Luton (21:06):

Right. And Robin, I think that that’s interesting thought provoking commentary because more and more and faster and faster, and next hour, you know, a two day delivery was fine, same week would deliver was fine, but the, the mans keep getting, placing a bigger and bigger burden on what many feel are still at least here in states yesterday’s infrastructure, right. CareNow and circle back to you before we, a couple of things I want to point out where some of your thoughts in,

Karin Bursa (21:35):

Oh, I totally agree with, with Lee’s point of view with the backlog and the equipment that’s out of position now. So we’re going to be well into 2022 before we see that start to subside. And that is if we don’t have another significant disruption, as Robin was saying, whether it’s, you know, a health crisis or some other, um, crisis that impacts global moves, but it’s important that we remember that those backup problems are not just in Southern California. We’re seeing backups and Savannah and Charleston as well. Certainly not as acute as what we’re seeing on the west coast, but, um, so many goods come in free west coast ports, but, um, the last I looked, the Savannah port was backed up maybe by about 25 to 30 ships. Right. So similar problem, not quite the same scale as what we’re experiencing. So I think Robin’s right. We’ve got to just figure out how to be more efficient and change some of the process around that load and unload process.

Scott Luton (22:36):

Yep. Excellent point a couple of points there in the article, RBC capital markets estimates that 77% of ports worldwide are experiencing significant delays. So it’s not just a couple that we always hear about, and it also points out the S and P 500 companies. Uh, this may have been article, I’m not I’m on the sources somewhere else, but S and P 500 companies mentioned the phrase supply chain, a record 3000 times on earnings calls a couple of weeks ago. And yes, they evidently keep, keep those, those, uh, uh, those metrics tracked. And then to Robyn, to your point, really, to all y’all’s points, because this is not going to be fixed overnight. It’s not gonna be fixed in the year. Uh, uh, federal reserve chair to Rome Powell said on Friday that we should all be ready for global supply chain pains to continue throughout 2022 at a minimum.

Scott Luton (23:23):

Okay. I want to share a few comments here from the sky boxes. Sushil, you’re talking about a win-win situation or negotiation where Peter says, if I can find his quick comment here, celebrate Orthodox Christmas on January 6th and save hundreds and free up free up the burden. Some of the strain on supply chain, all of that Sylvia Judy says my first officer Altais of the Brussels express happy Lloyd’s first LNG vessel is already seven weeks behind schedule from Europe to Asia. Uh, let’s see her, but she says, at least Hapag-Lloyd is wise and turning to less congested ports like Charleston in Jacksonville to lessen the burden on Savannah, Savannah. Yep. Sheldon says supply chains. Can’t outperform the physical limitations, homemade gifts again this year, Sylvia and Sylvia, Robyn and Lee, just in case and Korean. I think, you know, this Sylvia is the jelly queen of the Eastern coast, new new title here. So, uh, her friends and family are going to be in a great situation with homemade gifts. Again, this year, Sylvia let us know which jams and jellies that you’ll be working on this season. And Mohave says more demand, expectation, more innovation, more pay love it. And that is a, um, interesting emoji. I think that’s dollar signs

Karin Bursa (24:49):

For eyes. They’re

Scott Luton (24:51):

Pulling a Bailey there. Li

Lee Klaskow (24:54):

It’s got a whole, might be a good gift for Christmas this year, given the run-up in the, in the price of coal, uh, as a commodity, it’s up, uh, well over double digits. So if you give your children whole and they’re stocking, and actually it’s probably better than, uh, treasury bonds right now. That’s not an investment advice by the way.

Karin Bursa (25:14):

Yeah. I’ll tell my children that I’ll tell that metal and that, that actually the coal is a good gift this year.

Scott Luton (25:20):

Uh, Lee, I love your dead pan delivery of that. So-so nicely worked at also by the way, Korean and Robin Lee also worked in, I love Lucy, which is one of our favorite shows around here. Give you a little heads up over the weekend. I read the article, there’s a new movie coming out called being the Ricardo’s and it stars Nicole Kidman and as Lucy and evidently she is, it’s going to be her next Oscar worthy role, big, great positive reviews coming out already. So being the Ricardo’s, you’ll be on the lookout for that. All right. And Delano like that laugh out loud Cole for my stockings. All right. So are we ready to move right along? Anyone else have one final comment or thought around, uh, no shortage of activities going on across global ports?

Karin Bursa (26:09):

No, I would. I would just say, you know, Robin mentioned holiday shopping. I would just say buy now, um, because I’m not sure the bottlenecks are really going to dissipate in time for all of those great pre-holiday sales that we are accustomed to

Scott Luton (26:24):

Excellent point.

Lee Klaskow (26:26):

Yeah. And there were, there was, there was also some reporting on Bloomberg. I read earlier today that because of that, a lot of retailers aren’t having as much in inventory on hand, there’s probably gonna be a lot less discounting this year. So to wait for those final sales might be a fruitless. So

Scott Luton (26:43):

You might be better off buying earlier at full price. Well, all this and, and came from the Bloomberg intelligence articles. You all check that out. Port gridlock, stretches, supply chain, our supply lines thin and blow for economies. Okay. Moving right along a little less scary. Perhaps what we’re talking about here is we continue to track Amazon’s rapid growth in us, parcel shipping. So get this folks and this really, it shouldn’t be much of a surprise to anyone here, according to the Pitney Bowes parcel shipping index. Amazon has now surpassed FedEx in terms of volume. So a little more detail. So this came to us via max Garland at supply chain DOB outstanding resource, the big A’s market share for us parcel volume rose to 21% in 2020, right. That’s just above FedEx, but just below ups, which stood at 24% last year. But get this FedEx ups, Amazon, and the us postal service dominate the market, they make up 99% of all the market share. So we hear about different startups looking to break into that 1% and grow up, but we’ll see how that shakes out. So Robin, I’ll come to you first, hear your thoughts around Amazon logistics and their continuing growth into taking more market share.

Robin Gregg (28:01):

Yeah, no, I mean, I think, I think the thing that is sort of lost when you think about how much market share they’ve they’ve gained is the fact that the industry is growing overall at this very, very rapid rate. So that growth happened in an environment where I think every single one of the legacy players had double digit year over year growth, right? So it’s not, it’s not that Amazon is taking from the legacy players at all. It’s just that the market growth is so it’s just on fire. Right. And everybody’s growing. And so, I mean, it’s, it is phenomenal and impressive that Amazon has created a whole new logistics entity. And it it’s just a space of a couple of years, but I think what’s even just as amazing as the fact that they’re also have structurally changed consumer expectations on when they’re going to get their goods that is just driving the, you know, the is even higher for everybody. Right. So my question going forward is like, what happens as we continue this tear? I mean, we we’ve talked a little about, about the ports and the physical limitations there, but like us infrastructure, I don’t know if it can sustain double digit plus growth in, uh, in parcel delivery indefinitely. And I don’t see consumer habits changing. Right. And so I do think there is just this amazing, amazing opportunity for technology to increase efficiency and it’s going to have to happen. Like, you know, we just can’t sustain what we’re doing without, without that

Scott Luton (29:32):

Breaking point, for sure. Well, well, I’m gonna come to you, uh, Lee next and then Korean, but really quick over the weekend, I read that the Erie canal was, uh, opened this week, way back when, and, you know, talking about things that have to change, you know, traffic on the Erie canal was, was mule powered for quite some time. And, and when it flipped over to the, you know, gas-powered boats, it increased the speed and it, it let’s lay the foundation for 15 hours on the Erie canal. Do y’all remember that song 15 hours in the air? You can do you really Robin really? Yeah. Can you, can you sing it for us

Robin Gregg (30:13):


Scott Luton (30:14):

So kidding aside as much of a shock and really that example doesn’t do it justice, but as much of a shock is going from mule powered to, um, gas powered or locomotive maybe is this, this gauntlet that’s been thrown down by Amazon for years now, and we’re still dealing as a global industry of how, how to deal with it and not in it. It’s a moving target. You know, the gauntlet was initially like we talked about two days and then a day and then two hours. So Robin, it’s really fascinating and we’re going to have to find a way to meaningfully invest our infrastructure. All right. So Lee coming to you next. So talking about, uh, again, this, this article here in the, in the report out, Amazon logistics, moving past FedEx, even if the, if the market is growing all in all your thoughts.

Lee Klaskow (31:02):

Yeah. Yeah. I totally agree with all the points that Robin made, but you know, what I would also add is that is, is Amazon business really business that FedEx or ups wants because it’s very low margin business versus higher margin business that they can get from small to midsize, uh e-tailers that are out there, you know, FedEx pretty much walked away from Amazon, or they may be walked away from each other, depending on who you talk to in 2019, and FedEx wanted to focus more on that more profitable market versus, you know, just getting a lot of volume at thin margins. I mean, ups still is heavily exposed, uh, to Amazon, but I bet you over time, that percentage, uh, is going to gradually go away, not maybe not to zero, but they’re going to become less reliant on it because, you know, there’s a new CEO, relatively new CEO ups Carrollton may, and she’s, you know, really focused on improving margins and improving the overall company.

Lee Klaskow (31:56):

And, you know, there, there are better markets of, for a FedEx and ups than Amazon, you know, and there are also a lot of other players coming, coming up, like, you know, LaserShip, uh, that that’s one that’s, uh, you know, been on our radar recently. You know, they do a lot of final mile stuff. They did it a merger. So they, now they have east coast and west coast, uh, capabilities. They seem to, you know, they need to grow more to be a truly, uh, uh, national threat to the FedEx’s and UPS’s of the world. But you know, that article doesn’t surprise me. And, you know, it’s really being driven like Robyn pointed out on the explosive growth that Amazon has had as a company and the fact that they do all their, their, their own delivery. And if you think about it, I mean, Amazon logistics is just a very different being, cause they don’t really need to make money. They just need to cover costs where a FedEx and ups have to make money.

Scott Luton (32:47):

Excellent point Lee, excellent point. Of course, Amazon’s also making quite a living off the data side of things. So Kerryn, when we talk about Amazon logistics and these thoughts that Robin and Lee are sharing, what are some of your thoughts?

Karin Bursa (33:02):

Uh, I really appreciate both perspectives and, and that Amazon has a broader business portfolio that they can look at margin contribution from. I do agree that, you know, Amazon changed the consumer’s expectation of, you know, how quick I can get whatever it is I’m ordering. Um, and, and we have taken that into the business world too. So from a business, a business perspective, if you don’t have that same visibility and reliability of your inbound and outbound shipments, I mean, that’s an expectation that we should take into those relationships as well. So I think that that has changed. I will say that my Amazon shipments recently have not been coming as promptly as they used to. So instead of one or two day, some of my shipments have been more three and four days. So I don’t know if that’s a blip in their service in my area, but, um, but, uh, you know, there may be a few growing challenges let’s say in, in some of their distribution.

Scott Luton (33:59):

Yeah. There’s so much opportunity there. So despite all of the innovation, the success and the growth that Amazon’s had, there’s so much opportunity. So with that said, I should also say Lee, I read over the weekend from Bloomberg, that Amazon is looking to purchase 10 Airbus, a three 30 dash 300 aircraft. Now I’m the aircraft expert, but I understand that’s the water body. That’s better suited for air cargo as they’re looking to maybe take some of the priority skews may be back in control. Any, any comments there, Lee? Yeah.

Lee Klaskow (34:34):

You know, it’s, it’s, it’s, it’s kind of related to what I said before. I mean, their main goal is to lower their cost of delivering stuff. And, you know, to do that, they’re going to bring some stuff in house. They’re going to leverage that network with some of their, uh, you know, the third-party shippers and put their stuff in it. But again, at the end of the day, their air fleet still going to be, you know, very small relative to FedEx and ups. We continue, we expect it to continue to grow as their business grows. And as again, as they take more things in, if you think of Walmart, I mean, Walmart operates one of the biggest trucking fleets, uh, in, in, in the U S but there’s still huge buyers of purchase transportation from a, for hire trucking companies. This is just what Amazon’s doing just a lot quicker. And I guess it’s a little sexier because it’s e-commerce versus, you know, going to a big box retailer.

Scott Luton (35:24):

Uh, well, we do have an aircraft expert, uh, in the sky box is the one only Peter Boulet all night and all day. Good lift, excellent range on an a three 30. How about that? And AC did full air, did full cargo conversions on B seven 70 sevens. All right. Couple of comments here really quick. Mohib says supply chain of coal is already pleaded for this season. Next season shipment will be delayed as well. Lee is the joke that keeps on giving, right? Your Cole comments. So thank you for that today. Sheldon says Amazon logistics market share is inextricably linked to the growth of their marketplace. Amazon logistics is part of a value added FedEx, et cetera, is valued charging, which gives a better value prop. This is why they’ve started to offer services on the open market. Eventually he says, they’ll have to spin off Amazon logistics to make it sustainable. Hmm. All right. Do y’all agree with that? Robin Lee quick, thumbs up, thumbs down Kerryn.

Karin Bursa (36:24):

Um, I think we’re going to see a spinoff of AWS before we see a spinoff of Amazon logistics. Um, I think that that’s a business that can stand on its own and has grown exponentially as well. Okay.

Robin Gregg (36:36):

I agree with that. And I actually think it kind of goes the other way. I think a lot of other people who have the right scale are gonna start thinking about bringing their capacity in house as well to have sort of captive capacity because it’s very important strategically, especially when you think about the consumer expectations to be able to control delivery.

Scott Luton (36:52):

Excellent point. Okay. Korean, Robin, and Lee. Thank you all for that quick response there. All right. So as much as I want to continue diving into this fascinating conversation to come on, anything with the big a, you can find days and days of fodder to talk about supply chain stuff with, but Kerryn, I want to switch over to you recently attended the new, the Nulogy exchange conference. And it seems like y’all had a little passionate conversation around this notion of how to force supply chain partnerships for sheer success. So us a couple of quick takeaways from that,

Karin Bursa (37:25):

It’s a different verb. It’s how to forge supply partnerships for shares and stuff that was not part of the business.

Scott Luton (37:35):

Yes. But some days you really want to force it rather than forge it. Y’all got to right thumbs up on that, right.

Karin Bursa (37:41):

It was, it was actually, it was really a fantastic panel discussion. If you guys are not familiar with Nulogy, I encourage you to check them out. Um, because they’re a provider of digital supply chain solutions that really connect trading partners and their focus is in the consumer products sector. So lots of food and beverage, but connecting those co-manufacturers co-packers three PLS so that you’re communicating and collaborating more effectively. Uh, but the panel was fantastic. So Kim Faulkner with Colgate Palmolive, Charles Lou, who is with, uh, way travel, but he’s been with Walmart in the past and Casper sleep. And then David Warrick, who, um, is one of the key individuals in the Microsoft supply chain. So for their devices. Right? So it was really interesting to learn more about how they’re working with trading partners and where the opportunities are for

Scott Luton (38:33):

Growth, love that. And, you know, we like to maintain a healthy sense of humor around here. So thank you for correcting me Kerryn Sylvia, may the forge be with you? All right. Oh goodness. See one little, one little typo. That’s what happens Robin and Lee. So speaking of forging, supply chain partnerships, creative partnerships, innovative partnerships, Robin, any quick on, I know a lot of things you are doing is, is highly innovative and it’s fueling your growth, which has been really cool to see any quick thought there, Robin

Robin Gregg (39:11):

Forging partnerships in general. Yeah. Yeah. I think, um, you know, because that the, the sort of legacy systems supporting the ecosystem are just so fragmented and diverse, you kind of have to, right. You have to be willing to work with everyone. That’s definitely been our philosophy, which is very partner friendly. And, you know, I think that a lot of companies aren’t going to change out a lot of the systems that they’re using to, to run their business on the software solutions that they’re using. So I think you gotta be prepared to work with a bunch of different people. So I think partnerships is the way to go. It gives you credibility and it makes you have faster reach into the industry.

Scott Luton (39:47):

Excellent point Robin. And I think challenging that old assumption, that system, you know, certain systems, certain technologies, certain partners are not going to work. I think we’ve been seeing a lot of re-inventing, it’s a lot of challenging of those assumptions and reinventing and to find new opportunities. So it sounds like you’re seeing some of that too. Robin Lee, any, any observations there on these new creative, innovative partnerships across supply chain,

Lee Klaskow (40:12):

You know, nothing really of substance to add. Just, I mean, collaboration is key and, and everything that we do, uh, whether it’s, we’re talking about supply chains or whether it’s your own business or your own personal life. So, I mean, uh, collaboration is key, uh, no matter what, what, what, what you’re doing. So, uh, no real value add to over what, uh, and Robin added. Right?

Scott Luton (40:31):

Thank you for that quick common here for Sasha. He agrees with Korean here in the UAE. Amazon service levels have been depleted too. Not sure why. Okay. Well, we’ll get our, our research team cracking to see where else that may, they may be seeing that. All right. So collaboration is key. We all agree there and we’re seeing some really cool, innovative collaboration that is being forged across supply chain. Thank you for, for sharing that grant. Speaking of collaboration, it appears Lee that Bloomberg and partnered together on this truckload survey. Can you share a couple, two things, give us a little background around sorta like when it came out and maybe the purpose of it, and then give us a couple of key takeaways if you would.

Lee Klaskow (41:17):

Sure. So I might begin the exact timing around what we’ve been doing this for about 10 years, uh, with maybe eight years with trucks Uh, for those that don’t know, is one of the largest load boards, uh, in the U S and, you know, we do a quarterly survey as relates to the market, and we also do a semi-annual survey as it relates to the freight brokerage market, uh, trucks, the people, the sample size, um, tends to, you know, be around a hundred and twenty five, two hundred fifty owner operators. They usually own a one, one truck. So it’s usually, you know, the person that driving the truck is the person that owns is his or her business. And those are the people we’re going out with. And we just ask them every quarter, you know, where do you think, uh, growth is habited in terms of loads and where do you think rates are headed over the next six months?

Lee Klaskow (42:06):

Um, you know, the responses have been overwhelmingly bullish positive as it relates to load growth, but 62% expect a load growth to increase over the next six months, slightly, um, uh, down from last year at 64%, but it’s still, I’m sorry, it’s it’s downs, uh, slightly from the second quarter. So, you know, it’s a slightly less positive, but it still remains extremely positive. And on the rate side, uh, actually that’s gotten even more bullish about 55% believe that rates are going to increase. And only 13% of believe that rates are going to go down over the next six months. Um, you know, and, and that’s just really been driven by an extremely tight market. They have a, you know, independent of the survey. They have a, uh, weekly, uh, index for relative supply and demand and they call it their MDI index. That index is up about 180% on average this year.

Lee Klaskow (43:01):

And what that tells us is that the trucking market remains extremely tight. That’s from pushing, uh, spot rates up around 40% this year. And, you know, part of my job is I cover a lot of publicly traded companies and follow their earnings. And a lot of them are reported earnings over the last a week and a half, and they’ve all beaten expectations. And a lot of that has to do with these large trucking companies is the rates that they’re able to generate. I mean, JB hunt, uh, they generate around 29% increase in contractual rates in, in, in the, uh, in the third quarter. So, you know, obviously all of that is not going to the bottom line. They’re have to pay up for drivers. Um, they have a lot of inflationary pressures that they’re dealing with, and they’re trying to pass that off to the, to, to the shippers and given the tight market, they’re really able to do that. Um, you know, trucking companies in general. So

Scott Luton (43:50):

Robin we’ll come to you for a lot, a lot of stuff there, a lot of things that Lee is tracking some of your thoughts of where the market’s headed,

Robin Gregg (43:57):

Uh, and I’m not surprised by the results of the study. And I think that, you know, it’s accurately reflects where I think it’s going to head, you know, I don’t think that I think there’s going to be its continued demand and it’s going to assist sort of sustain what has been over the last couple of quarters. So, um, yeah, no surprises there for me. Yep.

Scott Luton (44:15):

And Corinne your thoughts.

Karin Bursa (44:17):

Um, I would just say, um, I’m surprised at the good news. It sounded Lee, if I’m, if I’m interpreting what you said correctly, that margins are continuing at the same level or better if we’ve got some out beats on earnings. So, um, with rising costs and the constraints we have with drivers and, and, you know, just personnel in general across the supply chain, uh, the good news that I heard and all of that is despite these challenges, we are seeing some margin improvement.

Lee Klaskow (44:45):

Yeah. Yeah. Good news for trucking companies. So, you know, not a hundred percent of the rate increases, don’t go just to offset the cost. Some of it does trickle down to the operating income or EBIT line. Uh, and so you’re, you’re seeing, you know, better than expected, um, growth growth for

Scott Luton (45:03):

Excellent. Alright. So we’re going to have a fast and furious finish. I hate to leave this subject so quickly, but all three of y’all have had big updates, big projects, uh, sharing partner friendly keyword of the day. Mohib I love that Peter says strategic partnerships are the key to all success collaborations. A must has been. So for decades, only way he says to ride out a storm. Then Peter also adds gouging is king right now, but buyers have a long memory. Alright. So as we start to wrap, I want to get an update from each of y’all and again, Robin and Lee. Great to have you, uh, have you back. We appreciate our collaboration and partnerships we have with both of you and of course, Kerryn. Uh, it’s great to see, Tech-Talk continue to blow up. Let’s start with you Robin. So Rhode sink talk about growth, man. Lots of growth in recent months and over the last year or so new flagship offices in Midtown, Atlanta, AKA supply chain, city. So, uh, give us what should folks know about road sync and what’s going on now?

Robin Gregg (46:02):

Yeah, just a reminder for folks. What we do is we automate the business expenses in the transportation industry. So we, where we started is that we’ve been focused on making sure that there’s visibility and automation around a routine driver expenses. So, you know, some of the things that are getting flowed up, you know, into some of these costs that we were just talking about, you know, shippers and carriers need better visibility over these expenses. And then also they just need to be easier to get paid. So people don’t get stuck waiting to have a vehicle repaired or to have their vehicle unloaded. So

Scott Luton (46:34):

Robin really quick, I love that because it’s like, y’all are the keeper of the DX, that driver experience. And it’s so important to be loving on those folks right now, especially during these ever challenging times. So I appreciate you refreshing our memory, what all the good things that that road sinks up to.

Robin Gregg (46:51):

So the big thing for us in addition to hiring, so we are hiring like mad, uh, developers as well as sales folks. Um, but we also are gonna launch a road sync driver, uh, later this month, which is our first driver focused app. Uh, currently our F our app has been focused on the merchants or the vendors that support the trucking industry. Um, but now we’re, we have a solution for drivers to basically catalog their expenses and receipts pay easier, and then also be able to submit their expenses to any employer easily within our app. So very excited about being able to launch that and to your point, the driver experience, it’s just an easier to make it easy. We easier way to make it easy, whatever, but, you know, one of the pieces of research we found is over half of drivers were telling us that they were submitting in paper, receipts and stuff, you know, scanning it in with their phone. So there definitely are easier ways to do that.

Scott Luton (47:44):

Yeah, I’m with you. It takes me back to the company that brought me to Atlanta, uh, forever ago was, uh, we had to bundle up our receipts and FedEx and into the corporate office every month and, and, and including writing and all out on the, on a manual form. Oh, like how I was, I was trying to twist the CFO’s arm to move to some kind of early scanning thing just to save us all and all the offices some hours, but there’s always a better way. And Robin, I love that. So congrats on the new app and folks road sync is hiring a number of different roles and how can folks, uh, let us know what URL, I it’s just that easy folks. All right. So Lee logistics, Lee, I love the new, so you can find Lee class gal, the one only on Twitter now, uh, he’s given into the dark side and joined us on Twitter. Uh, and Lee, there’s so much, you can add to that, uh, the more serious side of Twitter. So I’m looking forward to already follow you, looking forward to your contributions, but, uh, what’s the latest and greatest at Bloomberg intelligence.

Lee Klaskow (48:46):

And now we’re gearing up towards, uh, our 20, 22 and beyond outlooks, uh, for, at least for me, for the railroad trucking Marine shipping and third-party logistics spaces. So, uh, here at Bloomberg intelligence, I touch upon all those major sub segments. And also we’re in the process of rolling out to our institutional clients, uh, uh, calculators, which will allow them to model companies, uh, a lot easier, uh, with the great data that’s on Bloomberg coupled with, uh, some Excel functionality.

Scott Luton (49:15):

And we’re saying logistics lead, because that is your new Twitter handle, right?

Lee Klaskow (49:19):

Yeah. I stumbled upon this, uh, this new network called Twitter recently. And, um, I thought I’d get involved with, it seemed kind of interesting. So I’ve been tweeting, I believe. And, um, so I only have like, like, like 50 followers and I’m probably being exaggerated to the upside. So, um, if you want to stroke my ego, uh, please follow me on Twitter.

Scott Luton (49:44):

Hey, if you love supply chain and logistics and transportation, and a sense of humor, make sure you follow logistics Lee, he’s one of the best out there. So I appreciate your time and we’re gonna, we’re gonna do one more wrap around the panel to make sure folks know how to connect with each of you. Corrine, ManTech talk has been blowing up, and I think I’ve got a graphic here. Let’s see here. This was your last episode with Ben cubit with Transplace. So either about this or about tech talk in general, what’s been going on.

Karin Bursa (50:13):

Yeah, so we’re having a lot of fun on tech talk and our listeners are growing, right? So all the supply chain, movers and shakers that are interested in all things digital, as it applies to the supply chain, um, we had a great conversation about what can you take of right taking control in this disrupted world and spoiler alert. Ben told us that you should probably throw out your supply chain playbook and, uh, start, start working on a new playbook, uh, not just for the coming quarter, but, uh, for the coming 20, 22 period. So you’ve got to be more agile. You’re not going to get there with spreadsheets and, uh, you’re going to have to do a lot more planning and, um, and become a better customer, right? So, uh, it’s, it’s a terrible time to be a bad customer. Uh, and people will have long memories. I think Peter belay just said something to that effect as well. So lots going on there. And then just to talk about what Robin mentioned with the holiday shopping season, coming up, um, getting ready to hear from Dr. Glenn Richie, who is in the, um, the supply chain management program at Auburn university war Eagle. Um, and, uh, we’re going to talk about the upcoming holiday season and what expectations we should have as consumers in dealing with some of these disruptions and, uh, what might be ongoing again well into 2022.

Scott Luton (51:36):

I love that. And I bet there’s lots of, there’s a talent pipeline coming into Auburn that Mike can help out road sync. We will see a really quick, one more comment from the sky box is Sylvia talks about, I just had to move a load from Norfolk to Ohio from the time of quote to execution. My rate increased $3,700. My customer thinks I’m a thief, tough time out there challenging.

Karin Bursa (51:59):

Uh, and we know it’s not you. It is the wild wild west. And, uh, hopefully with many of the things Lee mentioned earlier, we’ll see some of that volume start coming down in the coming weeks and the lunar new year, um, and, and get some relief to get those assets repositioned. Uh, but it is, it is crazy right now.

Scott Luton (52:21):

Agreed, agreed. And,

Lee Klaskow (52:23):

And it’s got it. I guess, just add, you know, if the federal mandate for vaccines happens for companies with a hundred more employees, I mean, that’s also going to negatively impact, uh, trucking supply. There’s a lot, a lot of truckers, at least for, from a few trucking executives that I’ve spoken to over the last couple of weeks, you know, are kind of concerned that they might lose a lot of drivers, uh, because of the, uh, the mandated vaccine, uh, which is interesting within itself. Uh, but you know, it could keep those trucking rates at high because of a tight capacity

Scott Luton (52:55):

Curveballs keep coming for sure. Hey, quick heads up from the production team. Big, thanks to Amanda Jayda, Allie and clay behind the scenes, helping us make today’s live stream version of the supply chain buzz happen. Hey, we’re gonna, we’re gonna wrap with all four of us here in the stream for the sake of time, and I want to make sure folks know how to connect with our panelists. So we’ll sign off altogether. Robin, Robin, Greg CEO of road sync, a road, How can folks connect with you.

Robin Gregg (53:21):

So check us I also am via

Scott Luton (53:29):

Awesome. Thank you so much for what you do and congrats on all the success and look forward to the next edition of, uh, take your shot with you and Greg and the team there. All right. Lee class, Cal, how can folks connect with you?

Lee Klaskow (53:44):

Uh, I’m on LinkedIn. My spelling of my name is right, right there, there. So, um, and I’m also on Twitter at, uh, logistics li

Scott Luton (53:54):

And how can I connect with Bailey

Lee Klaskow (53:59):

Adult dog?

Scott Luton (54:01):

Bailey doesn’t have an agent yet next time. Uh, he or she will regardless, uh, appreciate all that you do. And I appreciate the, the down to earth manner in what, the way you present information that we need to know in between the ears. So big, thanks Lee class, cow. And then finally, Karin bursa Kerryn. You’ve got no shortage of projects. Love to see what tech talks up to, but that’s just one of them. How can folks connect with crim versus

Karin Bursa (54:24):

Yeah, of course, LinkedIn is quick and easy. Love. If you could connect with me there also be sure to follow tech talk and be sure to subscribe like Lee. I’m looking for subscribers as well. So, um, would love to get your input and feedback on some of their recent episodes and recommendations, maybe on topics you’d like me to tackle in the future.

Scott Luton (54:43):

Wonderful. Well, big thanks to Kerryn bursa, Robin, Greg and Lee class gal wide ranging and fun discussion here today. I appreciate your, your appearance and your time on the supply chain bus. Hey folks, uh, make sure you connect with Corrine, Robin and Lee. Make sure you find supply chain now, wherever you get your podcasts from click the subscribe. So you don’t miss conversations just like this. And Hey, let us know what you think of our new website, supply chain It’s just that easy. Uh, your feedback was critical to the, uh, the, uh, reinvention of the site and really appreciate y’all keep that coming and on behalf of the entire team here. Big, thanks again. Jayda Amanda Allen clay behind the scenes. Big thanks to our panelists, Kerryn Robin Lee. Of course, all the folks that showed up in sky boxes to, uh, share good stuff here today. Hey yes, the forge and the force are both with you. Have a wonderful rest of your week. Most importantly, do good. Give forward. Be the changes needed. Go Braves. We’ll see. Next time. Right back here on supply chain now. Thanks for buddy.

Intro/Outro (55:46):

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Featured Guests

Robin Gregg serves as CEO of RoadSync, who’s on a mission to modernize payments across the entire logistics industry. Prior to this role, Robin served as SVP/GM Direct Fuel Cards with FLEETCOR and SVP of Product Development & Strategy with Revolution Money. From the company’s beginnings in 2015, RoadSync has been on an upward trajectory, quickly becoming the chosen payment solution for some of the largest names in the logistics space. Our team is standing by, ready to help you integrate and manage a simpler, more efficient way to navigate payments. Connect with RoadSync on Twitter and learn more:

Lee Klaskow is a senior analyst for Bloomberg Intelligence, a unique platform for in-depth analysis, ideas, and data sets on industries and companies, as well as credit, government, ESG, and litigation factors that impact decision-making available on the Bloomberg Professional services at BI . He specializes in freight transportation and logistics, including global marine shipping, air freight and logistics sectors as well as the North American trucking and railroad industries.  Klaskow provides primary company coverage on CSX, CP, CNI, CHRW, DPW GY, EURN, FDX, JBHT, KSU, KNX, LSTR, MAERSKB DC, NSC, ODFL, UNP, UPS, WERN and XPO, for Bloomberg Intelligence. Engaged in extensive contact with management teams, investors, sell-side analysts, bankers, industry contacts and Bloomberg customers to develop and refine research and analysis. Prior to joining Bloomberg, Klaskow was a senior analyst at Longbow Research and Prudential Equity Group, where he covered freight transportation and logistics companies. He has also worked at Prudential Equity Group as an industrial associate prior to being promoted to senior analyst. Klaskow helped originate and execute global equity transactions for both ABN Amro Rothschild and J.P. Morgan. Klaskow began his career at McCarthy, Crisanti & Maffei analyzing and reporting on the primary equity markets. Klaskow earned his bachelor of science degree in finance and management from Ithaca College, and his master’s in business from Fordham University.


Scott W. Luton

Founder, CEO, & Host

Karin Bursa


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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Sofia Rivas Herrera


Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey University, class 2019. Upon graduation she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management (GCLOG) and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Former Data Analyst within the airport industry in Latin America at Pacific Airport Group, performing benchmarking reports and predictive analysis of future market behavior.

Currently working as Sr. Staffing Analyst within the S&OP team in Mexico at the biggest ecommerce company in Latin America: Mercado Libre. Responsible for workforce forecasting and planning through the analysis of demand, productivity, capacity, cost & time constraints. Sofia self identifies as Supply Chain Ambassador, sharing her passion for the field in her daily life. She has been recognized as upcoming thought leader in the field and invited to participate in several podcasts (Freight Path Podcast, Supply Chain Revolution Podcast, Let’s Talk Supply Chain, Industrificados) to discuss topics such as digital transformation, automation and future skillsets for supply chain professionals.

She is a frequent featured guest at Supply Chain Now and appointed co-host for their new series Supply Chain Now en Español. Global Ambassador for ISCEAs Sustainable Supply Chain Professional Certification (CSSCP) and keynote speaker at World Supply Chain Forum 2021 by ISCEA Indonesia.

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Karin Bursa


Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Vin Vashishta


Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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