Supply Chain Now Radio
Episode 160

Episode Summary

Scott Luton, Greg White, Jason Moss, and Ben Harris welcomed Guillermo Juvera, VP of Supply Chain Management at Mitsubishi Electric Trane HVAC US LLC.

Episode Transcript

[00:00:00] It’s time for Supply Chain Now Radio Broadcasting live from the Supply chain capital of the country. Atlanta, Georgia Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology’s the best practices and the critical issues of the day. And now here are your hosts.

 

[00:00:29] All right. Good morning, Scott Luton here with you,  Supply Chain Now Radio. Welcome back to the show. We’re coming to you today once again from Vector Global Logistics, a company that’s providing world class Logistics services, all while deeply investing into the communities that they serve, based right here in Atlanta. But with international reach, this company is on the move. You can learn more at vector geo dot com. Quick programming note. Like all of our series on Supply Chain Now Radio, you can find our replays on a variety of channels Apple, podcasts, SoundCloud, Spotify. Wherever else you find your podcasts. As always, we’d love to have you subscribe to Don’t Miss Anything. Supply Chain Now Radio is also brought to you by a variety of sponsors, including the Effective syndicate, Talentstream, Verusen and Supplychainrealestate.com. Several leading organizations as well. Be sure to check out the show notes to learn more about our valuable sponsors. OK. So let’s welcome in our co-hosts here today. Once again, Greg White co-host here at Supply Chain Now Radio Serial Supply chain tech entrepreneur and trusted advisor. Greg, how you doing? Pretty well, Scott. How are you? I didn’t get up early yet to change out that ad to have on the supply chain tech entrepreneurs saw. We’ll do that next episode. But great to see you once again. Yeah, likewise. Thanks. You bet. Ben Harris, Director, Supply chain Ecosystem Expansion Expansion with the Metro Atlanta Chamber. How are you doing? That’s a mouthful. Scott I’m doing great. It’s more. How about Teamone? We’re doing fantastic.

 

[00:01:57] Only a mouthful because we keep getting good news for Metro Atlanta and what’s going on here? So y’all. You and the whole team, the vast army of folks that make it good. Great to do business here, especially in the Supply chain space. Certainly I’ve had some full plates here lately. Indeed we have. Well, great to have you back here in the studio. And the next up, Jason Moss, CEO of the Georgia manufacturing alliance. Jason, how you doing? Man, I am fantastic. Your cape got stuck and indoors you’re coming in, right? Love, love. I mean, we’ve got folks that love the Indian supply chain here. You know, Jason and the GMAT does an outstanding job advocating for the manufacturing industry right here in Georgia. And, you know, we’re proud of our partnership we’ve got in place both with the GMAT and the Metro Atlanta Chamber. And great to have both y’all here for what’s kind of a crossover episode. Mm hmm. You know, we’ve had this Supply chain City series. We’re Missing Preacher Will here today, but shout out here on the show. We’ve had that series for a long time. Was one of our first series here on Supply Chain Now Radio. And of course, one of our newer series, our manufacturing series that we do in conjunction with the GM May. And now we’re we’re crossing over a bit. But but there’s lots of kindred spirits here around what goes on across the in Supply chain right here in Georgia, right? Yes, indeed.

 

[00:03:13] OK. So let’s welcome in our featured guests here today really excited about this conversation. Guillermo Juvera, vice president of supply chain management at Mitsubishi Electric Train,.hvAC

 

[00:03:24]  U.S. LLC. How you doing? Get Gizmo. All right, let’s go. Thank you very much. We’re really pleased that you’re here. You know, it’s interesting timing and how small this vast metro Atlanta community is, is, you know, we were talking to a few folks who’s got me on the show this morning. They all were singing your praises and saying and Mitsubishi liked trains, praises of which all but doing there in Gwinnett County. So looking forward to not only learning your story here today, but also putting our finger on the pulse of what the organization is doing. Pretty neat collaboration here. All right. Thank you very much. You bet. And feel free. We’re going to you know, we’re going to tackle the news starting off some of the top things known as Supply chain now. But Gamma, as you’ve already struck, as you’re going to feel free to dive right in and in common. Only thing you hear on the front end before we interview you and your story. All right. So with that being said, we’d like to start off our podcast with featuring some of the top things known Supply chain now. Obviously, there’s we could be here for days and days reporting on all the breaking news. But, Ben, for starters, what’s been on your radar more than knowledge right now?

 

[00:04:29] Yes. And no surprise, the trade war obviously is we’re right in the middle of it. Macy right now. So the trade war between the U.S. and China is really reviving, you know, apparel supply chains right now and in a country that had lost business actually because of poor workplace standards originally. So some fashion brands are looking to move their production from China are now turning to Bangladesh. So as you know, we’ve seen lots of things built in the past from Bangladesh. Some stuff, though, still done. But we’ve seen right now a. Major shift in that production now. Going back to Bangladesh. This happens even as there were safety issues that persisted for years after two workplace accidents actually killed more than a thousand workers. Originally, Bangladesh said that was the reason for a big shift back to China originally. But companies have really been bulking up sourcing in this country amid efforts to improve, say, safety conditions there. So the shift has really accelerated the trade dispute. You know, it’s heated up. So we’ll probably continue to see this big shift in apparel exports from Bangladesh going to the U.S. And this will this’ll continue to rapidly rise for friction and challenge for some and opportunities for others.

 

[00:05:42] So we’ll see how that tends to evolve in a variety countries that’s handling some of the the outbound production. Greg, but on your end. Yes. So a back and forth.

 

[00:05:53] Yeah. But related. Right. So I saw an article about the discount stores, the Dollar General, five below Dollar Tree, my wife’s favorite store.

 

[00:06:07] And basically what it’s saying is that so far they have been able to mitigate the impact of tariffs, but they’re testing price hikes.

 

[00:06:14] Now, first of all, my first question is, how does a store that charges a dollar for everything test a price hike?

 

[00:06:23] But the truth is, Dollar General is not only a dollar. Dollar Tree. I love to walk through the store and ask my wife, how much is this? Because I just love her. Love to hear say I love her, too.

 

[00:06:31] But I love to hear you say that’s a dollar.

 

[00:06:35] So but anyway, you know, here’s a here’s a quote from the CEO of Dollar Tree who said, we’ve negotiated price concessions, cancelled orders, modified product specs, evolved product mix and diversified vendor. So they are also going to other places to get product to to maintain the prices. So they say a whole bunch more here. But actually both of those both cut both Dollar General and five below are guiding, though they’ve widened their guidance. They’re guiding about the same on their stocks. And Dollar General actually is predicting that their profit will go up. Wow. So they have been testing some price elasticity.

 

[00:07:20] But look, I think the good news here is that these companies are are working around this condition like others are. Right. And, you know, hopefully to the service of of consumers, because as we’ve said, every single time we talk about tariffs and taxes, corporations don’t pay either. Right. They pass that right on to the consumer. That’s us.

 

[00:07:40] What’s interesting as you are sharing that, it’s been interesting to see the dollar, trees of the world, the friends, all the folks that compete in that space have really cultivated a very strong, loyal consumer base. And I can’t grow. When I was growing up, I can’t say that was the same thing. And I think folks are valuing that convenience. They’re valuing deals. Right. That’s never change. Right. But it seems like they’ve also gotten better at better at really understanding who their customer is. So it’ll be interesting to see how this these pricing tests, how that how it plays out.

 

[00:08:16] Yeah. It’s going to be five below, I think is probably the one that’s going to have the most capability to be to test elasticity because they don’t have a cap built into their name. All right.

 

[00:08:30] Interesting. So. So in honor of the U.S., I’ve been kind of going back and forth like a tennis match here today. And besides guy like, hey, well, we all look for those, the strong Segway Jerai or that some Segway. So, Ben, what else is on your right you’ll look into? Yes.

 

[00:08:46] So, yes, U.S. manufacturing activity shrank, shrank for the first time in three years. Actually going to I assume we you know, we’ve quoted I assume the Institute for Supply Management’s Purchasing Managers Index before, but it actually fell to forty nine point one in any reading below 50 shows contraction in the market. So so this is amid the worsening trade battle between, of course, Washington, D.C. and Beijing, which we were just mentioning. So factory employment, U.S. also fell to the lowest in three years, possibly pointing to softer manufacturing payrolls in Friday’s unemployment report. So definitely a couple of headwinds that we’re starting to see in the market. We’re not seeing you know, there’s no major fallout per say, but just definitely more of a contracting market, if you will. So just something to be on top of, you know, as we have conversations around supply chain, around the market in general. So not a major cause for concern, but just something to keep your eye on really out there. Yeah. Yeah.

 

[00:09:48] Hey, if you won’t, that is a great report that we reference all the time. There’s a lot there. It’s chock full. I like how your you gave the executive summary of that report as you dive in and get paid. Pages of really great details and data. Kelly Barner with Buyers Meeting Point does an outstanding job giving back in an extended executive overview. I think she does it for the New York City chapter of PMA. So if our listeners want to know she’s a great fan of the show, a great friend of the show. If listeners want more information on what Ben just shared, which is is not the brightest news, we’ll have a lot more brighter nuggets as we go through the podcasts here today. But check out buyers meeting point. Our friend Kelly Barner over there. For more information. Great resource. OK, Greg, before we bring our featured guests back in any other.

 

[00:10:36] Yeah. So interestingly, there, you know, we’ve talked a lot in previous shows about what’s going on with warehousing. Right. So there are 14 Industrial real estate markets in the U.S. that are being called strategic options for investors by CBRE. So the demand for warehouse space greatly exceeds the supply in several markets, one of which is right here in Georgia, Savannah, by a small margin. But the biggest places where the the net absorption is is so much greater than the completions are Phoenix, Detroit, the Central Valley, California, GO Chino and Reno and Milwaukee, of all places, Milwaukee, eighteen point six million square feet of of absorptions, six point seven million square feet of violations. So that’s a pretty big delta. Mm hmm. So there’s some opportunities in and I think that really goes to how people are shifting supply chains around. Right. To get to get goods closer to the end in consumer. Mm hmm. Right. Always opportunity. Always opportunity. Well, comment about price elasticity. How to go back to price elasticity. Just reduce the content.

 

[00:11:56] It’s true. Yeah. Well, yeah. Well put.

 

[00:12:04] Yeah, that’s right. You’re gonna fit right in Gary. Yeah. All right.

 

[00:12:09] So speaking right on time, let’s bring in our featured guests, Gary Mo Juvera back in Vice President Supply chain Management with Mitsubishi Mitsubishi Electric Train, HP, AC U.S. LLC, which is really neat. We’re gonna learn more about this really neat collaboration between these two well-known brands in a second here. Before we do, Gary Moe, tell us more about your professional journey kind of prior to your current role.

 

[00:12:33] Sure. Well, thank you very much for the invitation to all the team. I’m Industrial near my base and from take them Monterrey in Mexico. So I started my career in the market Dora environment. I worked seven years in north Mexico and a very nice environment, very, very great opportunity to learn about manufacturing for best practices, including access to Apex. So right there, when I had my first year of career, I had the opportunity to get the introduction to the APICS. Yeah, a program that I completed right in the first few years of my career.

 

[00:13:12] And that was basically that set the tone for me in Supply chain, the ability to get that spectrum, that body of knowledge right into my education and in being able to go to a meeting room and then have an opinion and an opinion that you can back with data and you can go ahead and implement things and change things and transform. So that put things in motion.

 

[00:13:35] And real quick for our listeners that may not be aware of the Apex CPM certification. Apex, of course, is not part of the HCM family of organizations, but the CPI AMS been around for it is. It’s been the most tenured apex certification certified in production and inventory management. Correct. Right. It is not something for the faint of heart. Now you’ve got a you’ve got. I don’t have it. Well, I chose to go to see ACP round on turning it into an Apex commercial, but CSC piece is a one exam. And when you went through CPM, I bet that was what, five exam that was.

 

[00:14:12] That right now is five. I was six at that time. Why?

 

[00:14:15] Well, a very rigorous. But. But to your point, you were going through an earning certification, especially from respected board acknowledges you do go. Bodies of knowledge. You do go into meetings with a whole different rooted and expert level point of view, right? Confidence. Yes, confidence.

 

[00:14:33] You go with confidence, basically.

 

[00:14:34] And the biggest thing for me in in education, supply chain core education, is that you understand that there are different manufacturing environments and not all solutions apply to every manufacturing environment. That’s critical. So what happened there is that people have had success in the past in certain industry. And they they they. Had a new product line or they moved to a different company and they tried to put back the same solutions to different problems or different segments of the market. And that’s when things went start to go wrong. So you need to do it. It helps a lot to help the core knowledge on supply chain on what type of tools to apply to different problems.

 

[00:15:20] So you’re so obviously that that certification and that learning professional will and opportunities were important for your early journey. What what to do after you earned a CPM? What type of roles did you move into?

 

[00:15:32] Sure. Well, I I start getting basically the supply chain the planning started initially in the engineering department. Then I moved to the planning department. I took production control. I took procurement. And then I went to management in Supply chain, all that at the manufacturing level.

 

[00:15:52] And it was really interesting that I mean, I’m sitting in a factory trying to control the factory of two thousand people at that moment, consumer electronics. And I’m going through all the difficulties of running a factory. The pressure, but always asking why the forecast is so bad. I mean, we were just there. Come on, guys, don’t change during changing these. So one day I go to my business meeting in the U.S., my monthly meeting with my with the sales office, the company at that moment. And I was sitting there and then the the the business planning director was sitting there, but the manager was not there. The business spending manager. Hey, where is this? Where is this guy? All he listed company. And what about the next person? Well, I’m interviewing. Hey, you want to interview me? Sure. Sit down. So he called the sales V.P. and in five minutes they interviewed me and they say, come back Monday. Show up Monday and come to the US. That was in 2000. Wow. Wow. They move quick. Of course they knew me. Five years I’ve been working with them for a year. They knew me. And I guess they had some concerns about getting to know control or getting to know better manufacturing site. And I had that. So. But that gave me the opportunity to solve that question of why the forecasts were so bad, because now I was in charge of creating different safer.

 

[00:17:17] They suckered you, didn’t they? Yeah. Another bad dad joke that’s been an epic circles for years about forecasting.

 

[00:17:22] Right. What’s the difference between a great forecast and accurate forecasts and bigfoot? Well, at least a couple people have claimed to see Bigfoot. No kidding.

 

[00:17:31] Yeah, yeah, yeah, yeah. Problems of bad jokes. Today is all I got. Well, really? You know.

 

[00:17:36] We didn’t have established a connection for the Apex body knowledge prior to you coming. This is really neat to have you come on and kind of talk about how those rigorous certifications and each other there’s a wide variety of outstanding supply chain certifications out there, but the CPI has been around the longest, has made an impact on a lot of careers especially. I think it’s it’s led folks and tell me if I’m wrong here, but if certain folks, especially in Supply chain, really come to for a real to have a real appreciation around the planning and forecasting. Some folks really until maybe in recent years here and everyone’s really understood about the importance. But it seems like when you go to sort vacations like that, you really kind of are your earliest adopters.

 

[00:18:21] You drink the kool aid quickly as it relates to the value of these key functions, getting little Google and challenge the stand, the start of school. And that’s the key for transformation in a company to go to a company, you go to an environment and you see that people get into new companies and they have an opinion and they kind of various and firm opinion about what needs to be done. And what happens is that you have a new set of eyes and that’s always valuable for a transformation nation. And if that set of eyes you carve out well is structure your mind about what is there, what had been successful, why has it not?

 

[00:18:55] Then then you are you are into something interesting, lets you know CPM Malcolm. Just let me know that that’s about two hundred two hundred to two hundred and twenty five hours worth of study. So that I mean it’s essentially a college.

 

[00:19:11] I believe it. What’s your last name is. Lu. Two thousand hours of study. Is it really rigorous?

 

[00:19:20] So let’s talk about Malcolm. What good would it be looking out Malcolm? Outstanding. So let’s talk about the current organic kind of shifting from because we’re gonna talk about your current role and which I’m sure you don’t get much sleep at night. You’ve got several full plates. But let’s talk about the really unique organization that is now been made of Mitsubishi Electric and Train HBC US. Tell us tell us more about what the organization does first.

 

[00:19:47] Well, the the J. Joint venture, it’s an opportunity for two big companies to basically expand on the use of Douglas and B RF technology on the US. So. One side we have Mitsubishi Electric with great products, with great equipment, quality and recognition. And then you have trained with a great sales force, very recognized, very important brand that have relevant commercial channels.

 

[00:20:14] So is the integration of those two, the product and the channels.

 

[00:20:18] And that’s the big opportunity, huge opportunity now for the facility in Gwinnett County, where I believe your offices, right? Correct. And kind of north Atlanta. Right. North metro Atlanta area or north west metro Atlanta area. What what goes on in that facility?

 

[00:20:34] Well, we heard about IRA. We have team members all around 500 people. And around half of that is only sales and the technical field side of the equation. And the other half is in Swansea. Same in Swansea. We have our engineering center developing products for the U.S. That portion is not part of the J.V.. So that portion is a Mitsubishi Electric Engineering Center. Joe’s with us developing products for the U.S. and Latin America markets. So that’s what we have there at the marketing, sales, marketing operations, of course, all these Supply chain department. And we had distribution centers in and in Swanning in Atlanta for the east side of the U.S. and in Los Angeles for the West Coast.

 

[00:21:18] That’s Keith. How many skews roughly do you distribute from that facility there?

 

[00:21:22] So we have active equipment, large pieces of air conditioning equipment like 2000. And then we have the service parts organization with around 10000 service parts.

 

[00:21:33] It’s a pretty complex supply chain, if you will, when it comes to that many parts. And also that an excuse just for the east coast of the U.S., basically.

 

[00:21:41] Yeah. Correct. And I know you always got the new product introductions and all these done going on. So he’s always fun.

 

[00:21:47] Douglas Calluses is gaining steam, has been gaining steam in the states. I mean, it’s really prominent in non U.S. markets, right? Because in aged buildings, it’s a great way to right to create HVAD.

 

[00:22:01] And about how many people do you have there in the Swansea area? Again, around 400. About 400, 500? 400. OK.

 

[00:22:07] So before Greg White, he had some questions around the collaboration. Right. Between Mitsubishi Electric and Ingersoll Rand. But it’s important to note the company the organization established in 2013 is now the leading provider of Douglas and V RF systems in the United States and Latin America. So you’ll have not waste any time, huh?

 

[00:22:30] Well, we have been our market share has been always in the high 30s, basically number one market share in the in the U.S. And with these joint venture, basically, we are we are very aggressive and we are very optimistic for the next few years. As you mentioned about that, these in these products grown in the U.S. and the air conditioning may be a little bit flat or especially this year. But our technology, Alex Douglas, technology is growing. We have say, let’s say 20 percent per year. And that’s the type of activity we’re seeing.

 

[00:22:59] Well, I think that goes to, you know, the same reason it’s used in a lot of non U.S. countries as is, because now people can get air conditioning throughout a building that’s difficult or impossible to duct, similar to the one that as we look right now, I think, is there anything you can do?

 

[00:23:21] Yeah, but I think that’s you know, that’s an important you know, it’s it’s an important bridge.

 

[00:23:29] So I worked with what’s go one of your customers through Jim Air. I think you said. Right. And and this has become a big portion of their business right there. They’re an HPC distributor and it’s become a, you know, big and dramatically growing portion of their business for some years.

 

[00:23:44] Yeah, well, our main selling point basically disown comfort solution that now you are able to customize different rooms according to your needs, but very important. You provide comfort and you only use the resources for that room. All right. It’s about able split technology. That means variable consumption of energy.

 

[00:24:03] So is the most efficient solution. Yeah. For in the industry and in this I mean that.

 

[00:24:10] Tell us a little bit about how the companies operate together. How do Mitsubishi and train other than being on opposite sides of the shore of the letter? How do you all work that?

 

[00:24:19] That has been a very unique joint venture with that with everything is based on respect? Well, we have two very different companies. We kind of an American company, very recognized, but at the same time very aggressive, very active, which is in the sight of train and then are very concerned about the 100 year old organization in Japan, where this joint venture is based on respect, where the function is operated by the best Dematic core group from Mitsubishi Electric. And we are receiving basically we have one main executive, our CFO, Mr. Andy Kelso from train. And that’s how the collaboration works. Basically, we work with. We do our business and we receive support and also we have our board of directors with members from both companies that guide us.

 

[00:25:05] If I can piggyback on on Greg’s question there. Where did the ball originally get rolling when it comes as joint venture?

 

[00:25:15] I think that we the the market, like many our markets in the US, are very dynamic. And you always management, always looking to maintain their competitiveness, their edge for the next five years. In the US, bodily transformation is manufacturers trying to grab channels of distribution. So if you are a manufacturer where you don’t have a partnership, you are at risk of running out of space so that that concern has always been in mind or any leadership team. So that’s I think that’s at some point someone identified the opportunity.

 

[00:25:52] Yeah, it’s really neat to see that in the modern day global supply chain industry. You’re seeing companies that are looking beyond the four walls of proverbial four walls to really figure out way different ways they can they can increase their competitive advantage while partnering differently. And that’s the that’s the breath for I think one of the big breath breaths, fresh air in the industry in recent years. You know, we had Peter Gibbons been in the couple. And Greg, you may remember as well, Peter Gibbons, the CEO of TARP. And TARP is a really interesting different industry, but but similar joint venture between Goodyear and Bridgestone, you know, two long respected leading brands in the tire industry who also saw an opportunity to combine forces and serve the customer better and protect their competitive advantage and an increase market share.

 

[00:26:41] Yes, it can complement each other. Yeah. How to complement with some strengths and weaknesses and just find the right partner and make it work, which is very difficult.

 

[00:26:50] Yes. While respecting while protecting each of the two respective organizations, culture and other other business offerings. Right. And by the way, Peter, it was a fantastic in and out. I mean, he he is definitely someone that you’d want to work for. All right. So let’s talk more before. But I know Ben’s got a couple questions, General, for a more industry questions for you. But tell us about your current role, GMO as as vice president of supply chain management at this this joint venture.

 

[00:27:24] Well, I mean, as part of Supply chain management, it’s the starts with the demand planning and sales and operation planning. So I’m in charge of that process and generating the forecast now for a company, which we’ll talk about it in a moment. But then implementing that and the Keith collaboration, collaboration with customers to better understand what are their needs and what is moving in the market. We do that through two ways. One of them is analytics, which is that sharing we partner with each of our distributors and we understand what’s going on, what’s moving, what moved last week, how many they sold, how many they have. We aggregate the analytics and we have a body of knowledge that by Monday morning we can see what moves. How much? Last week for the whole country when we aggregated data. Then you have by where that analytics for several years. We know our product seasonality. Right. But for the four different line of product. So we can predict based on that body of knowledge and then things move.

 

[00:28:32] And then the HVAD, the industry seasonality.

 

[00:28:34] Well, know every time. Yeah. It’s everything we kind of heating and air conditioning which may be opposite or very close to opposite. So yeah, every product is different, but that’s the first portion. The other big box units now court is getting that knowledge and transmitting that to the factories and last suppliers to keep us healthy. So the challenge of these supply chain is pretty much how to keep that organization moving in the same direction uncoordinated, which is a lot of sharing get grabbing the knowledge and transmitting the knowledge through the organization and keeping it healthy.

 

[00:29:13] And that is that might sound easy and simple to some of our listeners. That has extremely challenging. Right. You touched on earlier demand planning, but also you touch the S&P. How do it seems like to me that S&P has gotten almost it’s been important for a while, but it has also been there seems to be like a resurgence in the interest of S&P. And we’ve we’ve facilitated a couple events. Epix Leonard’s one of our sponsors here. We’ve we’ve facilitated some events in recent years because of that resurgence in S&P. What? Is there anything if you think about, you know, one or two best practices when it comes to effective S&P or maybe even just common mistakes? Companies make what comes to mind when you’ve seen S&P either get, you know, gotten really right or left, you know, kind of like Daryl. Show us your show.

 

[00:30:09] Show us your magic crystal ball. Because as I sat through one of those courses that Scott was talking about on sales and operations planning, and I had no idea all of the behind the scenes in the lounge, you have to have to be able to properly predict for a company like you said, you know, how can this forecast be so crazy? Well, I happen to know some salespeople and I understand how some of the set of those numbers can be got away. But yeah, I’m really interested to see how, you know, what your magic, your crystal ball looks like anyway. So when I came late, let me go back those 20 years ago when I came back and tried to answer that question. So when I went through the process, I went and asked, okay, how do how what is the current process? Well, we asked the salesman, so. Okay. Let’s go and see how they do it. Problem 1 Team one. So here we go. Half of them don’t like even computers, right? So they don’t like giving Excel. And we are sending an Excel course or a sales force. They have not done analytics.

 

[00:31:05] And then the other half, we’re just surpassing the the document to the customer. They don’t have time. They don’t care because they only care for the next two weeks replenishment. We were asking for a five month forecast. They don’t have time. They don’t know. So very few of them are expert. So does a root cause of the or the one?

 

[00:31:24] Well, one of the comments that I took away from one of the classes is, is a lot of people in business, especially in executive tier, see sales people as coin operated. You stick a quarter and pull handle to get a result.

 

[00:31:34] And man, that’s like and they don’t spend their time. They don’t get paid. Do you know, effect relate to fill out forms and give you a forecast? They get we have a vision to sell product.

 

[00:31:45] However, there is something there. Yeah, they have knowledge. Yes. So and but they have a unique knowledge of the market of their customer. They know trends. They know product date. They have sensitivities right now that are all their knowledge in order. Sight of the conversation. The broader group, the marketing group there is. So the challenge. Crystal ball. Mm hmm. Grab the knowledge. You have about 500 people organization. The challenges you’re going to do, analytics. The analytics are great. Everything that you can do with analytics. Don’t even ask if that is there. If the broker are stable, nobody ability. Come on. You don’t need to do anything but does not business. That’s not reality. You create a base forecast and then you create the process. S&P and more detail collaborative planning where you grab intelligence from different departments in five minutes so you can grab you can create a forecast and asks a salesman, give you your opinion.

 

[00:32:41] And that’s to you’re going to get before or so Bill is thinking. One more question. Go ahead. Let’s go. So the communication between all that, I mean, you just talked about, you know, getting the information out to the suppliers in the factories. But just how critical is that seamless and timely and an accurate communication across that, you know, the different functional aspects of the organization. How critical is that to S&P?

 

[00:33:08] I think the portion of the S&P is to create one plan, because you may have connectivity, you may have your piece develop. But there is three plans going on around the factory. There is a marketing plan, the sales plan. So the challenge on the S&P is the alignment. And having one plan now, you can copy it on a daily basis, weekly basis, monthly basis. You every different industries, according to your lead times, set the timeline, but make sure that is the best intelligence available and everything starts on the demand side alignment and putting a for instance, if you identify a challenge that is going to be different than your business plan, then you need to create a countermeasure. That’s when you in both sales create a plan. Marketing put the funds in place to change the demand to what you need. So that process takes a bunch of people. Yeah, well, point.

 

[00:34:04] And speaking of people and analytics and communication, all those things, that’s got to be synched up somehow. So, Jim, what is your technology stack look like? As we talk about digitalization also and those things, is that how do you guys kind of coordinate all those things? Is there a piece of technology where a group of technologies that you guys use to to do that?

 

[00:34:24] I think we we kind of basic the A.S.A.P. functionality going on very well for many years. So that that always helps to have a place where you have a dad. You can go back to your IDE and master and is audited frequently and the data is good. That’s the first thing. The next is identify your weaknesses. So in that analysis of what information do I need to run, my business is not everything. You have a thousand variables and it’s not the software who is going to solve the problem because the software is going to have thousand inputs, thousand outputs. It’s you then.

 

[00:34:58] Fine. What are the three inputs I need in order to process the data and have these three outputs? Then you’ll develop the whatever you need on extra technology in our case. We created a sales portal to connect with our customers and we partner with them. We not only we partner, we add value to data sharing. So when they tell us how many they sold, that’s good for us. But it’s also good for them because we come back and tell them, hey, why are you ordering these units? If you already have six months of supply constantly people, however, give me an order for these 20 that you don’t have. So we added value to the relationship. We improve their turns, we improve their cash flow.

 

[00:35:44] That’s great. That’s huge. Yeah. Before. Way back in my metal stamping days with a little bit of business with the Vidalia factory in Vidalia, Georgia, the train factor down if you’ve been bit down there. Really impressive facility and great people do business with an end to your point about communication and upstream and downstream models of communication. It really made, you know, in metal stamping, which can be firefighting one or worse. It was a breath of fresh air.

 

[00:36:14] Yeah. One of the elements we are learning from training this collaboration and that they are very deep into the lean methodologies. And we are learning from them. Even though we are a Japanese company and we do have continuous improvement and great quality over the years, the the emphasis on at the office level on lean technologies is helping us.

 

[00:36:33] And given you guys are a very global company, per say, especially with this joint venture with different parts of the world and so forth, you know, as we kind of started the show, we talked about some unique trends and so forth. Supply chain. What is kind of on your radar right now where you kind of looking at when it comes to trends and things like that, social issues, trends, challenges and so forth? What are some things out there that you are looking at closely and how is how that those things might affect you per say?

 

[00:37:02] Well, we focus on the basics, on data integrity. That’s one of them. That obviously ability make sure that we can work on silos through the extended organization. We find very frequently that this specific factory or something is it they have their own objectives, most likely cost reduction and things like that. And many is very frequently those objectives affect their behavior. So how to go back not only to those factories to but to management to align to the overall supply chain performance aligned objectives. So visibility and removing the silos is more it is not the technology thing. So it’s a it’s a more business, an end to end management. The one that concern me the most, that’s what where we make the big problem, the big mistakes that that really affect our performance. And that’s where some of the biggest opportunities are in optimizing in Supply chain real estate Dematic because of Supply chain is about time management. How how fast do you understand the next trend and how fast you communicate that to your last supplier? And that is not only what you do at this level affects thousands and thousands of people. And so make sure that they are working on the right things, but they need to have the right information, the right plan.

 

[00:38:26] Is there anything you’re tracking now that you and your management team are looking at, that you need to attack any of these trends or issues or anything like that, either globally or locally that you’re working towards right now? Of course, ATDC the topic of the day.

 

[00:38:46] And trade war tariffs is tariffs certainly affect us.

 

[00:38:50] And it is tough. It’s tough to be in business just waiting for one day. I mean, it’s important stuff.

 

[00:38:56] What’s what’s been your strategy as far as how you guys know when you talk big strategy about the tariffs and so forth, is it something you’re just going to kind of pass on to the consumer as far as a price hike or so forth? Or you kind of look at some other things, whether it’s shifting production or how has that kind of working for you?

 

[00:39:12] So you said he buys the De Beers manufacturing. We have a diverse manufacturing footprint. I mean, we have factories in Thailand, Japan, small, very small production in China. So we are actually very, very little affected right now. But and then we have, of course, where our operation in North America, in Mexico, Mexicali, Mexico. It’s a great operation that is supporting us. And they are very progressive on flexibility, which is high value added to the whole organization. The factories that we have in other countries, they are long lead time and it is tough to do my and only time. But when not when we have a company that is willing to test new waters on flexibility is always exciting.

 

[00:39:55] So we are. You’re talking about trains, a track. That’s a great Segway forward. We segue way over into the Georgia manufacturing summit Gamma. Can you tell us how can folks learn more about the organization in case you know, you’ve shared so much? I really wish we had it up for five hours. And maybe that was part one with Gizmo here, because there’s a lot we could dive into deeper with what you’ve shared. But. But for starters, how can folks just learn more about Mitsubishi Electric Train ATDC us?

 

[00:40:28] Yeah, we’ll go to our Web site and then we have our Web different Web site for the commercial or for the residential base where we basically you can learn more about the technologies and the relationship with train.

 

[00:40:39] And that Web site is a M80 Metta H backup. All right, Greg. Amy t a h back. Dot com. Good stuff. So if you stick around for a second. We want to target to chime in on some other things we about to talk about because the transit track and Supply chain, we’ve got the honor of leading an esteemed panel of Supply chain leaders once again for the third or fourth year in a row at the Georgia manufacturing summit, which is is the premier the place to be? Yes. If you’re manufacturing, whether you’re in Georgia or regionally or U.S., it’s a great place to be on October 9th. And Jason, thank you first off for letting us. Given this opportunity to assemble a panel and and just sit back and hear their best practices and insights and been there, done that just like Gizmo did in the last 30 minutes here. So before we get kind of latest update on where the summit is, a definite one, encourage our audience, come out and check out the trends of track in Supply chain breakout panel session on October night, which is from ten thirty to 12 noon of a full day of goings on at the summit and beyond Garma. We’ve got Tangerine Bellamy, vice president, Industrial Engineering with U.P.S.. We have Erin Meredith, director of innovation for The Incredible Point, a center for Siplon Innovation, which, of course, is powered by the great folks over at Georgia Pacific, and Michelle Rotman, chief sustainability officer for HMTX Industries, which they just rebranded. And we’ve got a bunch of companies now involved, bigger organization. But formerly there are Halstead International, which was named our Sustainability Company of the year or so Sustainability Excellence Award for the first annual 2019. Linda Supply chain Ward’s been we had Brian Greene just here in the last week or so. There’s our leader. Yeah, and powerhouse drummer. You know, as we form our siplon, we’re now a radio band rock chain. Yeah, yeah.

 

[00:42:37] But but that panel Im not taking anything away from the panel we’ve had over the years, but I am really excited about this panel with those four leaders because I think you can hear a lot more. What I’ve just what you’ve heard here, been there and done that expertise, not theoretical stuff that works. And we know it works because we’ve done it and we’ve let it. So but that’s just tipped iceberg. So Jason Moss, CEO of the Georgia manufacturing alliance, tell us more about what’s going on with the summit this year.

 

[00:43:04] Well, I tell you. You know, this is this is going to be the best of the biggest event we’ve ever had. The trends that we’re tracking right now and the summit, are we gonna work or finalizing all the all the rest of the educational sessions?

 

[00:43:18] The in the past for the past several years, we have noticed that this this session tends to pack out first. You know, when as you’re going down the hall, I’ll see what classes fill up the transom track because of the book, because of the rockstar panels that are always on deck. People are interested. They want to know what’s going on. And the reason that we host the Georgia Manufacturing Summit, this is our keynote. I mean, our Keystone event for the year, our organization is designed to help support grow, manufacture manufacturing across the state of Georgia. For the past 12 months, we’ve had a little over thirty five hundred people attend events that we’ve hosted. And we do plant tours and networking events and educational sessions with the sole purpose to help connect industry professionals and give them the opportunity to see world class manufacturing in action. And we get to see some pretty amazing facilities. We’ve toward everything from Gulfstream to Bluebird Bus to Coca-Cola to Daniel Defense to Keith. And we love going out and seeing these facilities us. We’ve gone to South Y a couple times. I mean, there some of some great facilities around the state. And and again, we don’t do events just to put numbers on the board being it that we’ve done events.

 

[00:44:34] Our goal was to help industry professionals had the opportunity to build strategic alliances and learn from other industry professionals, learn those best practices, be able to to walk through that that conversation and build them, be able to ask questions about how people have have had success on their, you know, operational excellence journeys, you know, their and what they’re doing in safety or maybe what what’s going on and even work for.

 

[00:44:58] Development. So. So this is a culmination of the things that we’ve done throughout the past year. So we’ve got we’ve got it. We’ll have a little over 30 educational speakers on different panels throughout the day. We’ve got three sessions in the morning. We’ve got four sessions in the afternoon. Instead of going through all of those things, just go to Georgia Manufacturing Summit dot com and see the list of educational sessions that we’ve got. But we’re gonna be touching on every department in manufacturing. We’re going gonna be talking about operational excellence. We had a lean session that is gonna be going on because we Greene grew VO Gruber’s collectives knocking it out of the park. He just he just gave me the final layout of his his panel. He slipped one more answer by Jerai to talk a little faster, but that’s fine. But we’ve got a bo bo. We cover that. Jamie Jackson’s gonna be covering our workforce development. He’s our chapter director at La Grange. And we’ve got him again. Too many too many to speak of the the way the day a lay out first thing in the morning, we’ll have an awards program. The Georgia Manufacturing Award will be hosted at the summit.

 

[00:46:03] And will we get forage for awards categories that we’ll be showcasing? And then our keynote speaker for for the awards program is a guy by the name of Warner Washington. He’s right. Yeah. Thirty five year veteran from P and G. And we just toured his facility down. And then in Albany. Yeah, Albany and Albany, depending on where you’re at. But but he’s got over 70 acres under roof of the second largest manufacturing facilities in the US. And it was just fascinating. Have toured a bunch places. But man, that is pretty amazing facility. But but he’ll be one of our keynotes to talk about his his experience in the past 35 years in manufacturing and dynamics. Baker, really fun guy. I mean, he is a great guy. I’m really excited about having him share that. Then we have three educational sessions again in the morning. We’ll have a break break. And then we’ll get exhibitors that will be showcasing some of their products and services that support manufacturing across the state. So people be able to kind of learn a little bit about some of the resources that are available here in Georgia.

 

[00:47:10] And then our lunch session we’ll be doing we’ve got Stuart counts and he is he is the chief operations officer at Keith. Stuart’s a great guy. He’s gonna be talking. Just got promoted raise. Did he advance? I’m stoked about that. So I’ve known Stuart for for quite some time.

 

[00:47:29] And a matter of fact, he is on the cover of the latest Georgia manufacturing directory. It’s getting bigger. Everything is getting bigger every day. Yeah.

 

[00:47:37] Well, no doubt we are. We’re really proud of that. We publish that twice a year to showcase the all of our members and. But. But Stuart is gonna be sharing some of the some of the challenges and some of the things that they’re running into with the.

 

[00:47:51] Tell you add that to you. RAD is a. If you’re not familiar, that’s the new new product. And the other thing is hot SUV that they they’ve developed here in Georgia and it is a rock star and everyone is rolling off has already spoken for. Yeah, yeah. They’ve got it. They’ve got a backlog and so they’re having, you know, scores there. He’s got a good problem to have. Yeah. Yeah. And some of the challenges that they’re having is this is the only place that that vehicles manufactured. So exporting this thing. It’s a whole new piece that they’re getting to go through. And so they’re gonna talk about some of the things that have worked and share some of the insights of what’s working and you know, some of the things that they’ve done that maybe didn’t work so well. And so Stuart is again, he’ll be doing that. And we hopefully the game plan is if you have not seen what the new tell your ads, there’ll be there’ll be a brand new ad parked right up front by the stage.

 

[00:48:40] I’ve been trying to talk, Stuart, into giving me that one, but I don’t know that I can pull that off just yet. But. But one of the GMH benefits as a member of our organization, you get a huge discount for Keith products. Just, you know, which is a pretty neat deal. A lot of folks don’t know about that. I’ll make sure that Stuart reminds everybody to pick one up on the way home. Right. But but we’re again, really stoked about the lineup of speakers that we’ve got the content that will be covered. I promise you, the value will be there. This is a this is a once in a lifetime opportunity to hear from world class manufacturing how the leaders that the theme this year of the summit is manufacturing success in Georgia. And so, you know, we all know that there’s issues with workforce. We all know that there’s issues with technology and the tariffs and all this stuff. We’re not gonna sit around and bellyache and whine about all the bad stuff going on. What we’re gonna do is we will celebrate the successes that our manufacturers have had and be able to share those again, best practices and what’s winning in workforce and what’s winning and manufacturing a better bottom line. What’s winning for the trains? The track. Right.

 

[00:49:46] And so, you know, the last couple of years, you’ve made it a competition between the different breakout sessions that put people in. Right. I got to tell you, I’m proud of this panel we’ve got. You’re gonna have the number one. Tendons class, your Froome going out. We’re gonna keep it because to your point, it is about. It’s, um, it’s not it’s not fluff. I mean, just like we’ve learned here today, there are some nuggets you can take away and there will be applicable to your business. Of course, most most of the thousand plus folks are gonna be manufacturers. And across the wide set, you know, manufacturing, seeing different sectors will be involved. But but real practical takeaways, what you’re going to have and trains track and supply chain. Once again, we’re proud to deliver with folks like Keith here.

 

[00:50:31] Well, one of that, one of the biggest challenges, I mean, if there is a problem with the Georgia manufacturing summit and we do have we do have a problem with the Georgia manufacturing alliance, I’ll go ahead and just let you know that. Now, the feedback that I always get from these events is at the end of the event, people say every time without fail, I wish I would have had my entire team here because I could only sit in on one of the educational sessions. But if you bring your team, you know, we do sell tickets individually, not very often, but but we do sell them buy half tables and full tables. But our goal is to make sure that every department in a manufacturing facility is served. And I promise you that educational pieces are going to be there. And again, you can’t you can only sit in one session at a time. So if you bring your your finance folks, you bring your salespeople, you bring because we get sales and marketing training, what we do in operations, what drives top line revenue, of course.

 

[00:51:19] Right. And Ben and Greg and I will all be there along with our nine hundred and ninety seven or plus of our four are best friends.

 

[00:51:29] How can folks plug in roster?

 

[00:51:32] And it’s real easy, real easy to plug in. You can you can purchase an individual ticket, half table or full table at Georgia Manufacturing Summit that come in towards your manufacturing summit. That comes really easy to do that. You know, you want to make sure that you’re there and don’t come alone. But we do expect this event to sell out. And so if you have not got your ticket. I mean, we’re kind of constrained by this base that we’ve got leased. So if you had got your ticket that encouraged you to get that quick and and be ready to learn some stuff and meet some great people.

 

[00:52:03] I know I’ve got my calendar blocked. But Jason, remind our listeners, when is it exactly? What’s the date?

 

[00:52:09] Well, more dates, October the night at the Cobb Galleria. And it will be a full day from 830. The doors will open at seven thirty. The kickoff event, the first speaker starts talking at eight thirty.

 

[00:52:22] Actually, Scott will be one of the very first because we always have him do a very special part of that lodge in the morning and then we’ll wrap it at 430.

 

[00:52:30] Now, there has been some talk that we might put together a GM, a band, anybody that can can play anything.

 

[00:52:36] I’m a I’m a great listener. I don’t know. Zero musical Daryl. You’re not going to sing and sell that at a certain level. Right. Right. Georgia manufacturing some at dot com.

 

[00:52:48] October 9th. Place to be. If you love the manufacturing world, be here. Cobb Galleria in Atlanta. We’re proud to be broadcasting live our proud sponsors of the GM May. The manufacturing industry does need advocates like the GM and Jay Small. So this team. So we’re really excited about that. And Greg, while I’ll be on the breakout panel, you’re gonna be rocking and rolling with some great guests as we broadcast live from the summit.

 

[00:53:10] I’m gonna have to go solo and then I’m gonna show you my movie.

 

[00:53:15] Yeah, but you’ve teased this quite some time. We’ve got some VIP guests.

 

[00:53:21] Very VIP. Yes, we’ve got some.

 

[00:53:24] I’m not sure exactly how far to to tease it, but we’ve got some government officials, Pfizer to say some from some other countries that are doing business with manufacturers here in the U.S..

 

[00:53:34] Big thanks to Albert Sorto for arranging. Yeah, a couple of interviews probably. But, you know, go international and you cross barriers across borders and really getting perspective, global perspective, this is what it is.

 

[00:53:49] But now that you mention that, you know, getting kind of outside of our borders, you know, I am focused on anything that is that is beneficial to manufacturers in the state of Georgia now. So two things. I want to make sure that this is open to anybody in the country, actually anybody on the globe. If you want to come check out and see what the cool stuff is going on in Georgia, coming out to hang out with us, I promise you, it’ll be a great event. The things that you’ll learn will apply everywhere. But also, you do not have to be a member of GM A to participate. A lot of times people think that this is our association event only. But now this is open to anybody in the manufacturing space. Open arms? Yes.

 

[00:54:25] Free hugs. Come out. Hang out and coffee. Well, coffee. Yes.

 

[00:54:29] Looking forward to that overnight. Circle your calendar. Be a great event once again. But as we wrap up, we want to touch on a couple of events. We’re gonna be at and of course, we encourage your audience. Come check us out in person Supply Chain Now Radio as we broadcast lab almost across the country for now, or at least have we’ve got half the country. Right. But we are proud a part about a proud media partner of the two thousand nineteen AIG SCA C Supply chain and quality.

 

[00:54:57] Conference, which is just next week. And of course, praying for everyone in the Bahamas. All up and down the south east coast as the Hurricane Dorian plays itself out here. Been a lot of devastation. And so the folks in Charleston, this event, the part not the top of your list right now, but nevertheless come out and check us out September 12th, 13th in Charleston as we’re there at the Automotive Industry Action Group in the South Carolina Automotive Council SUPPLY CHAIN and Quality Conference sponsored by our friends over at the Effective syndicate. Right.

 

[00:55:31] Yeah. We’re gonna interview some folks from Bosch and Volvo and, you know, all of the manufacturers, auto manufacturers that are there, BMW, Mercedes. It’s gonna be interesting talking to them.

 

[00:55:42] Big Blue IBM. We’ll be there talking. That’s right. Technology and it within the automotive space. We look forward to it. Now with them as well. And we’ve we’ve tackled October night, the Georgia Mandate Manufacturing Summit, the place to be. And and then kind of moving into November. Working on a couple other events, especially as we move into the fall season here.

 

[00:56:04] But we’re gonna be in Austin, Texas at the what events coming up there, ground November 7th and 8th at the TFT Logistics CIO forum.

 

[00:56:12] We’re gonna help Austin keep it. We’re.

 

[00:56:15] That’s right. Austin, Texas. And get some great barbecue and. Yeah, talk to a bunch of great people.

 

[00:56:20] And there’s gonna they’re having like three hundred decision makers at this at this and I saw the other day. They’ve been really good about keeping us up to date on what’s going on. They’ve added some additional speakers and, uh, a couple of of new participants. And in terms of companies that are that are displaying or showcasing their as well.

 

[00:56:42] Love are our partners. We have an EMT based in London. In fact, we’ve got them coming up on a podcast next week. So this November 7th, 8th in Austin, the two thousand nineteen Logistics form freight tech Logistics Tech Supply chain, Texas. It’s gonna be an outstanding conference and then flip the calendar real quick. Reverse Logistics Asian Conference Expo out in Vegas in February 2020. I love that new partnership with them. If we have a monthly series that focuses on the ever growing and ever more important role of reverse Logistics and supply chain and returns processing and handling and then Moto X 2020, which we’ve talked touched on about a lot. Lu one of the largest supply chain trade shows in North America coming right here to Atlanta. Ben’s excited about his thirty five thousand best friends that’s right here for Moto X 2020. And we’re giving broadcast love for all four days, but also been that will be the 2020 Linda Supply chain awards.

 

[00:57:40] I will Indy, which we have some fun news recently. We can’t really talk too much about it, but we did. We think we’ve secured a exciting keynote speaker for that event. So there will be more information coming out about that very soon.

 

[00:57:52] Yes. And we hope to secure that net. We’re trapped and we hope they get it locked in. But, you know, it’s organizations that really folks are down here from and that we hope to lock that down for March 10th, 2020 at the 2020 Atlanta Supply chain Awards hosted by our friends at Mode X and about bodyweight Moto X is free to go to Moto X show dot com. GM is gonna be there IMO d e x show dot com. All right. So what a show today. Really appreciate all the kindred spirits around the table here. Greg White Coast Supply Chain Now Radio. What a what a chock full show. You will go our two.

 

[00:58:33] But yeah, let’s not to say we I got a bunch of stuff I’d love to talk about. But you know what? Let’s just let’s table it till the next time. Guess what? We are not starving for content. That’s right.

 

[00:58:41] Let’s consolidate it down to this singular point that that gamble made and that is consolidate those three plans. Right. Your your sales, financial and operations plan into one. Right. That is a great lesson for S&P. If you take nothing else away, that is a really critical lesson. Thank you for that.

 

[00:59:01] Loved. So, Greg, been that big thanks to a Greene Juvera Vice President Supply chain Management at Mitsubishi Electric Train HP AC U.S. LLC. Wow. Yeah. Took my Wheaties this morning. Way to go. And you can learn more about that organization, as we mentioned at Metta. M e t a h vac dot com. Really neat organization that’s doing great things in industry. Big thanks to Ben Harris and Jason Moss. Ben Harris, of course, with Metro Atlanta Chamber, Jason Moss with the Georgia manufacturing alliance. Lots of big events which will include as many on the show notes. So many things you alluded to. You can shoot some some links there will include the show notes and Greg. Be sure to check out other upcoming events, replays of our interviews, other resources where at supply chain.

 

[00:59:49] Now radio dot com draw audience, you can find us an Apple podcast, SoundCloud all.

 

[00:59:57] Leaving sites where podcasts can be found. Be sure to subscribe so you don’t miss anything on behalf of the entire Supply Chain Now Radio team. This is Scott Luton wishing you a wonderful week ahead and we will see you next time on Supply Chain Now Radio.

Would you rather watch the show in action?

Watch Scott, Greg, Jason, and Ben as they interview Guillermo Juvera for SCNR Episode 160 in the Vector Global Logistics Studio.

Featured Guests

Guillermo Juvera is Vice President of Supply Chain Management at Mitsubishi Electric Trane HVAC US LLC. He is responsible for end to end supply chain, implementing strategies that assure cost efficiencies and fulfill customer expectations. He works closely with distributors, the residential and commercial business units, factories and vendors to ensure proper inventory levels and supply chain practices are maintained. Guillermo joined the Cooling & Heating Division in August 2015. Previously, he was employed in several management roles at Mitsubishi Electric Corporation, including Production Control Manager at the PIMS Factory in Mexico. He was also Business Planning Manager at Mitsubishi Digital Electronics America (MDEA) in Irvine, California. Prior to joining the company, he served as Executive Director of Supply Chain, Global Operations at Dell Inc., Austin, Texas, where he lead the deployment of “build to stock” planning strategy. He studied industrial and systems engineering at Tecnológico de Monterrey, Querétaro, Mexico, and earned a master’s degree in business administration from the University of California in Irvine, California. Learn more about Mitsubishi Electric Trane HVAC US LLC: https://www.metahvac.com/

Jason Moss  is Founder and CEO of the Georgia Manufacturing Alliance (GMA). The organization is the fastest growing community of industry professionals in the state. Since 2008, GMA has provided the premier platform for manufacturing leaders to form strategic alliances, share best business practices, and make profitable business connections. GMA now has six chapters across the state that are facilitated by volunteer chapter directors. The organization’s staff and Chapter Directors work together to identify quality manufacturers, coordinate plant tours, and provide educational workshops in their regions. Each month GMA provides at least 5 plant tours where others can learn best business practices from their peers. Learn more about the Georgia Manufacturing Alliance here: https://www.georgiamanufacturingalliance.com/

Ben Harris is Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia. Learn more about the Metro Atlanta Chamber here: www.metroatlantachamber.com

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Greg White

Principal & Host

Scott W. Luton

Founder, CEO, & Host

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Patch Reilly

Data Analytics and Metrics Intern

Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Karin Bursa

Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Jamin Alvidrez

Founder & CEO, Supply Chain Now
Host of Supply Chain Now, Veteran Voices, This Week in Business History

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or singing second soprano in the Grayson United Methodist Church choir.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Allie Krasinski

Marketing Coordinator

Allie is currently completing a degree in marketing with a certificate in entrepreneurship at the University of Georgia. She got her social media start through an internship with Shred, a personal training app, and she’s been hooked ever since. She works to optimize our following base while assisting the team with content creation, influencer outreach and other marketing endeavors. Allie can’t wait to keep growing alongside Supply Chain Now.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Natalie Dutton

Marketing Coordinator

Natalie is currently pursuing a degree in marketing with an emphasis in digital marketing and a certificate in new media at the University of Georgia. If there’s one thing she’s learned at the Terry College of Business, it’s that the supply chain is a dynamic, unifying force that’s essential to any business. Natalie helps to amplify the voices of the supply chain here at Supply Chain Now by assisting with media management, content creation and communications.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Page Siplon

Host, Logistics with Purpose

Kristi Porteris VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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