Supply Chain Now Episode 361

Episode Summary

“Manufacturing offers a lot of rewards and personal satisfaction from a career standpoint. To be able to walk in a store and point to something and say, ‘I know how that was produced. I know how that made it to the shelf.’ It’s something a lot of people can’t do.”

– Rebecca Bowman, Group Manager for Distribution Center Operations (North America) at The Clorox Company


The Clorox brand is most associated with bleach and bleach containing wipes, but the company owns a number of other brands across a range of consumer packaged-goods categories. They include Kingsford charcoal, Burt’s Bees, Hidden Valley Ranch, Glad and Brita.

Rebecca Bowman is the Group Manager for Distribution Center Operations (North America) at The Clorox Company. She has responsibility for all 44 distribution centers in the United States and Canada as well as their 3PL relationships. Her team ensures that there is accurate inventory on hand to fill customer orders – a tough task in ordinary times, but an extreme challenge in the midst of the coronavirus pandemic.

In this conversation, Rebecca provides Supply Chain Now Co-hosts Jason Moss, Laura Madajewski, and Scott Luton with a behind the scenes look at Clorox’s North American supply chain operation and her own background:

  • How Clorox is working to shorten their distribution channels and increase warehouse efficiency to reduce the lead time from manufacturer to consumer
  • The skillsets that need to be in place inside of a company to get the full value out of investments in digital transformation
  • The huge opportunity that exists for women and minorities to make amazing contributions to business and industry once they are ‘hooked’ on STEM-based careers

Episode Transcript

Intro – Amanda Luton (00:00:05):

It’s time for supply chain. Now broadcasting live from the supply chain capital of the country, Atlanta, Georgia, heard around the world supply chain now spotlights the best in all things, supply chain, the people, the technologies, the best practices, and the critical issues of the day. And now here are your hosts.

Scott Luton (00:00:28):

Hey, good afternoon, Scott Luton here with you on supply chain. Now welcome back to the show on this episode. We’re continuing our today in manufacturing series in conjunction as always with the Georgia manufacturing Alliance. Today we’re talking with a business leader that has been leading initiatives and operations in the manufacturing and supply chain world for years in a variety of sectors. So stay tuned for practical insights and observations. It’ll will certainly raise your leadership IQ. All right, before we get started, it’s important to note that our series is brought to you by HLB, gross Collins, a top 25 Atlanta CPA firms specializing in manufacturing, distribution and supply chain operations. The firm has extensive insight in the industry and understands the specific needs that these organizations face. Uh, one last quick programming note. If you liked today, today’s episode, be sure to find us and subscribe wherever you get your podcasts from.

Scott Luton (00:01:27):

All right. When a welcome in my fearless esteem co-hosts on today’s show. First up, Jason Moss, CEO of the Georgia manufacturing Alliance. Jason, how you doing? Nays God man, I’m doing great. Glad, glad to be on this call. It’s going to be a fun one. Oh, great to have you back. We’ve really enjoyed this series. We’ve, we’ve had a, a solid string of hits, you know, in terms of great guests and I think we’re going to, this is going to be at least, uh, an off the wall double. No, no doubt. A grand slam. We’ll see. Uh, and also we couldn’t do this without Laura Madejski, principal and leader of the manufacturing distribution and supply chain practice at HLB. Gross Collins. Laura, how are you doing?

Laura Madajewski (00:02:07):

I’m doing good. Scott’s excited to be here today. It’s a gorgeous day out here in Atlanta and I finally can get outside and enjoy some of this beautiful weather.

Scott Luton (00:02:15):

Yes, we have been spoiled with the exception of some of those bad storms I’ve come through in the last few weeks. We have really been blessed with this, this early spring weather continuing into may. Mmm. Alright, well great to have you back. Looking forward to the conversation. We’ve got teed up. Let’s walk them in our featured guests here today. Rebecca Bowman, group manager, D C operations for North America at the Clorox company. Rebecca, how are you doing? I’m good. Scott, how are you doing? You know, given the challenging set of circumstances that we all we are facing, you know, I think we’re as good as can be. So, uh, appreciate all of y’all carving out some time. And Rebecca, you’ve got one heck of a story we’re gonna be diving into.

Rebecca Bowman (00:02:59):

Oh yeah. Oh yeah. I’m glad to be here to be able to share a little bit of my story.

Scott Luton (00:03:05):

You bet. Okay, so let’s start by getting to know Rebecca Bowman a little bit better here. So tell us, where did you grow up and give us a, an anecdote or two about your upbringing.

Rebecca Bowman (00:03:18):

Alrighty. Um, I am a born and raised, was born and raised in Columbus, Ohio. Um, so I am a, uh, Buckeye, right? Ohio state Buckeyes fan did not go to Ohio state. It was just a little too close to home. But, um, I ended up going to college in Washington, D C so a little bit more about my family, um, mom and dad, um, and a younger sister. So I was that oldest sister guidance watching out for everything as well as, uh, as as dad’s right hand. So my dad was a, uh, a skilled tradesman and, uh, in the Glazer industry. Um, and so I was right there with them all the time. Right. Understanding different tools, very hands on, you know, dad, what are you doing? What are you doing? So,

Scott Luton (00:04:10):

so, Hey, real quick, Rebecca. Um, I think I’ve got, and I’m usually the slowest one in these conversations about things. I’ve got an inkling of what glaze ring is, but for, or our audience members that may not in, in a nutshell, what is w what do you do when you’re glazing?

Rebecca Bowman (00:04:28):

Yeah. So a skilled trade and that he was responsible for installing glass. Right. So whether it’s storefronts, um, windows mirrors in both industrial as well as residential projects.

Scott Luton (00:04:43):

Wow. I bet that is a super skilled trade, steady hands expertise. I love that. And I love that you were right. Yeah. As you, as you said it, you’re right. His right hand, uh, man, you’re taken care of, you know, learning right along with him. I bet you are, uh, involved in some of the, the jobs and saw it firsthand. That’s uh, those were some special experiences. I bet.

Rebecca Bowman (00:05:10):

Oh yeah, for sure. And I think, um, very instrumental and, and, and what I decided to do career wise, right. So, um, had an opportunity or just, you know, asking a lot of why and how is this glass made that you’re dealing with. I think that’s one of my fondest memories growing up is I believe it was middle school where we had a science project and I, you know, dug into the encyclopedias at that time. No Google, um, dug into the encyclopedias of just what is going to ask, how has it made, you know, even though my dad was installing it. So I’m just trying to get to, to the history of the process of things.

Scott Luton (00:05:50):

I love that. And then we’ll, we’re gonna talk about your professional journey before Clark’s in a moment. But you mentioned you went to

Rebecca Bowman (00:05:57):

a school in DC, I believe that was at Howard university, right? Howard university? Yes. Right there in the heart of a Northwest DC.

Scott Luton (00:06:05):

How was that going to school in the nation’s Capitol?

Rebecca Bowman (00:06:08):

It was, it was great. It was great. I again, grew up in a suburb of Columbus, so I’m a little sheltered, right? Uh, the positiveness of what the suburb gives to you as you’re growing up. And then to, uh, head off to Washington DC and at that time in the late eighties, you know, DC had a, had some history to it or had some action to it. Right. Um, but it was great. It was a great, um, four and a half years. Right? A wonderful university as well as, as a city in itself. So,

Scott Luton (00:06:38):

so do you take part in the reunions and, and st in touch with your classmates?

Rebecca Bowman (00:06:44):

Oh yeah. Oh yeah. A lot of, a lot of real good lifelong friends made right in the engineering program as well as, um, just living the dorm life and the college life. So, Oh yeah. Every year we are, we are back on, on our campus and, and celebrating our homecoming every year.

Scott Luton (00:07:01):

Love that. Alright, so did I hear you right? You graduated with an engineering degree?

Rebecca Bowman (00:07:07):

Yes. Chemical engineering.

Scott Luton (00:07:09):

Chemical engineering. All right, so you’re already above at least my pay grade on this interview. I’ll let Jason, Laura speak for themselves. Um, tell us about your first job and then kind of give us a reader’s digest version of, of that first job leading up to

Rebecca Bowman (00:07:24):

your role, Clorox. Sure, sure. I, uh, um, started off with some internships, um, and my sophomore year going into my junior year, I, uh, got an internship within an oil company. Um, and it was a great opportunity, great experience. And I tell folks all the time, it was an opportunity to understand what am I going to be doing for the rest of my life based on what I learned for the last month, nine months. Right. So, um, started off with an internship at an gas company. Um, and I will say through that experience was able to say I don’t like sitting in an office. Um, then then the GRA, uh, the last internship I did before graduation was with Eli Lilly and company in Indiana. And that in itself was at a manufacturing facility. A big plants. So pharmaceuticals, right? Yeah. Pharmaceuticals. Exactly. So that was an opportunity to say, okay, you didn’t like office work, let’s see what the plant life leads and how you adjust to this. And I was hooked. I was hooked. So ended up going with them full time and my, my first, uh, the first couple of years out of college.

Scott Luton (00:08:40):

Mm. So th th did you inherit that from your dad who I’m assuming didn’t also didn’t like to be in the office. He liked to be out making stuff happen. Right, right, right. For sure. So what came after the pharmaceutical industry?

Rebecca Bowman (00:08:56):

Um, I had a couple other, um, jobs with some other companies, not as long in duration. I did some, uh, materials production. Um, I did, um, actually some car manufacture, part part manufacturing, and then I landed at Anheuser Busch. Mmm. They’re in Columbus is where I started with them and had experience in management as well as um, process engineering and project engineering and um, got a real good role with them and uh, stuck there for about 11 years. Wow. Seven great years. Yeah.

Scott Luton (00:09:34):

Mm. Uh, and that was at Anheuser Busch, right?

Rebecca Bowman (00:09:38):

Correct, correct. I started off in the Columbus, Ohio brewery and then I moved around a little bit. Um, went from Columbus to st Louis, um, then from st Louis out to Newark, New Jersey, and then from Newark, New Jersey down here to Cartersville, Georgia.

Scott Luton (00:09:54):

Right. And small world. Jason, I bet you have led GMA tours at the Cartersville brewery a couple of times in the last 10 years or so. Right. As a matter of fact, we have, and we have, that’s one of our, one of our most favorite tours. People recall, we tell lots of stories around that, but it’s an amazing facility. And, and you know, uh, Rebecca, uh, all Jason, Laura and myself all have a big appreciation having been part of those tours of how, uh, Anheuser Busch pivots during times of disaster and, and national emergencies and converts over to making, um, canned water. Yep. That is a, I think they’ve been doing some of that here in the last, no, I’ll take that back. I think they’ve been finding ways of making hand sanitizer with some of their, uh, access raw materials in recent months. And that’s just, I think that’s a hallmark of a great company, right?

Rebecca Bowman (00:10:51):

Oh, absolutely. I mean, those, those two examples plus plus videos anymore, but you’re exactly right. We’ve got an opportunity to, um, support in that, in that water canning process, right. As different natural disasters occurred across, across the globe. And, um, it was, it was wonderful to realize, right, that we’re making beer one day and biller is one of those luxuries. Right. And most of our lives, but then to be able to turn around and make water, which is so vital to, to just survival. So, yeah.

Scott Luton (00:11:24):

Okay. So what followed, uh, your 11 years at this iconic brand being in hazard Bush? What, what came next?

Rebecca Bowman (00:11:32):

Came next was the Clorox company. Okay. So yeah. Yeah. Stayed right here in Georgia and, uh, enjoyed joined Clorox.

Scott Luton (00:11:41):

So we’re gonna dive into that more in just a moment. Hey Laura, I’m going to bring you in. I know you’ve got a couple of questions for Rebecca, but before you get to those, Laura, what, what stands out to you? What’s your favorite part of the journey that Rebecca has kind of laid out there?

Laura Madajewski (00:11:59):

I think for me, it’s hearing the story from the intrigue and, um, the desire to learn from what her father was doing, which is kind of what drove me into this. So it speaks a lot to my story. Um, my father was an engineer. Well, it still is, but, um, I want to say why is he’ll listen to this and they’ll all get in trouble with that was, um, but, uh, yeah, it’s, it’s really a bit what drives us to kind of, uh, find that passion that, that, you know, feeds our, our desire to get out there and do and, and really kind of integrate ourselves in something that’s going to be a part of the, the bigger process, the better. Good. However you’d like to describe it. So that certainly was something that I thought was really intriguing to hear. Rebecca, Shera, I’m learning all sorts of new things today.

Scott Luton (00:12:50):

I love that. I love that. All right. So, uh, I know you’ve got a couple of, of curious questions for Rebecca.

Laura Madajewski (00:12:56):

Yes, I do. Um, the first one is Rebecca, what is one thing that most folks may not know about you, um, that you’d love to share with our listening audience?

Rebecca Bowman (00:13:11):

Um, I, that’s a really good question. And, um, I think one would be my sense of adventure. Yeah. Yeah. And you can think about that in a couple of different ways, right? So I’ve lived in 12 different States since graduating from college and, um, being able to make those moves across country, different States, um, solo, right? As well as the leisure side. Um, I am scuba certified. I snow ski, I kayak. Um, I used to do triathlons. I used to own a motorcycle. So just that spirit of adventure is pretty high in, in me.

Laura Madajewski (00:13:59):

Amazing. Have you done Everest yet or is that on your leg?

Rebecca Bowman (00:14:04):

That one is not on the list. I think skiing and some of these mountains are all around the, around the States is about as high as I’m going to get

Scott Luton (00:14:12):

Laura, before you move to your next question. Jason, you’re a felon. Laura, you may be too. I don’t know. I know Jason is a, is a motorcycling hobbyist and, and passionate about that. Did y’all know you had that in common, Jason? No, that’s pretty cool. I tell you anytime that it’s, it’s sunny out, uh, we’re, we’re, we’re trying to fire the backup up. Are you still riding?

Rebecca Bowman (00:14:32):

I am not, actually. I have not, but uh, I still have the, the M on my driver’s license.

Scott Luton (00:14:43):

All right. So Laura, we’ve got one more before we talk more about the Clorox company. I know you’ve got one other question.

Laura Madajewski (00:14:49):

Absolutely. Say Rebecca know I think there’s something that we like to tune into each of our guests and get some ideas of where you find sources, um, for information that kind of feeds your day to day. You know, maybe it’s, it’s both a combination of personal and professional or one or the other, but do you have any go to sources for content or news or business insights that you’d love to share with us?

Rebecca Bowman (00:15:15):

I think from a business insights perspective, I do keep, um, uh, in tune with what’s the competition, right? So just understanding the consumer goods industry, what others are doing and how they’re approaching some things. Um, just to understand what’s happening in, you know, in somebody else’s four walls and how they’re approaching different opportunities or situations. Um, so just trying to stay inside full of, of what others are doing. Um, on the, on the professional side, I think on the personal side, I work a lot with people, right? Even with an engineering degree. And some folks may think it’s very much a technical, I work with people, I work to get things done through people. So there’s a sense of how do you communicate, how do you interact and how do you motivate and influence others? So I tend to always pick up my book on, on, um, and just understanding the psyche of people and what motivates them and how they respond to change is a, is a big one for me. So, uh, there are definitely some go to books that I, I, I read and reread right to stay and then tune with those techniques and things to keep in mind about people.

Laura Madajewski (00:16:40):

Fantastic. Fantastic. Yeah, leadership is huge. I think that’s been a, an even bigger presence in, uh, business management, business leaders of the past, you know, couple of months as we’ve been going through everything in the, in the, uh, in the environment right now with the virus. Um, so yeah. Yeah. I just picked up a good book on myself, uh, called pretty good advice, uh, uh, by Leslie Blodgett. And so, yeah, I’m doing the same thing. So it’s great to hear, uh, that you continue to feed that, that part of yourself as well too. Cause it is all a big psychological, uh, yes it is.

Scott Luton (00:17:15):

Uh, Laura, uh, Jason, our beginning to pick up just how much of a voracious reader you are in doing this series together. You, you got a couple of different books each time it seems like we reconnect.

Laura Madajewski (00:17:25):

I know. Yeah. I’m not sure where I’m exactly finding the time. So maybe that’s a whole other conversation.

Scott Luton (00:17:34):

That’s right. Well, um, Rebecca, good stuff. And, and going back to what you mentioned about, um, you know, best practices from what other folks are doing. We’ve seen a lot of the demand in that, uh, specific, you know, in general that, that that never goes away. But we’ve seen a lot of organizations and business leaders really crave to figure out how other organizations have been navigating through these challenging times. And, and, and also, fortunately we’ve seen a lot of sharing of that and finding new ways, digital ways to share that here in recent months. Um, want to shift gears, let’s talk about the Clorox company and look, everyone probably listening to this podcast has heard of and, and is used plenty of products that is a part of the Clorox family, but for the three or four people that aren’t familiar, Rebecca in a nutshell, what does the company do?

Rebecca Bowman (00:18:28):

So you’re right, I hope it’s just about three people out there listening to this that are not familiar, but, uh, Clorox is a multinational manufacturer, um, and a marketer of consumer and professional products, um, wide stream of, of products there. We’ve got about 9,000 employees worldwide and we operate in 25 different countries,

Scott Luton (00:18:52):

big footprint, big footprint, big family of brands that are probably in our listeners maybe in their hands at work right now, keeping things clean and safe and orderly. Um, alright, so let’s talk about your role within the Clorox company. And in a moment, Jason, we’re going to share just how small this world is. Uh, and, and some of the ways that we’ve seen and connected with the Clark’s company locally here in Atlanta. So Rebecca, what is your role and where do you spend your time?

Rebecca Bowman (00:19:23):

So my role today is I’m group manager with responsibility over our distribution center operations in North America. So, um, once product is produced, I, uh, ensure that we have accurate inventory and we’re managing that inventory to then put against orders that our customer has put in, um, and requesting and for our products. So we have about 44 distribution centers in the United States and Canada and they all fall under me. So that operation, whether it’s day to day, um, different innovations that can happen in our distribution centers as well as managing our three PL relationships.

Scott Luton (00:20:06):

Hmm. I am not envious of, of your leadership role at the Clorox company and we, we’ve, you know, we have, as we’ve covered the global pandemic environment, we’re all in a, we’ve uncovered some of the, um, stark differences from regionalized disaster, right? Where it might impact, you know, the, the retail supply chain in a, in a, a town or a state or even a couple of States. But in this environment where there’s a global impact, it’s got to be incredibly challenging to, to, um, carry out and, and constantly, you know, adjust to, to information as it comes in and, and how the situation I’m sure evolves day in and day out. So, uh, on that note, Jason, uh, you’ve got an interesting question I think to pose to Rebecca.

Jason Moss (00:20:59):

Yeah, I’ll tell you, we, we toured Clorox a few years ago and, um, I got, had the opportunity to meet Pauline Nana’s water. Great guy. The whole whole crew after get Clorox, um, welcomed us with open arms, would learn, learn a lot about what was going on, but, um, but I did want to ask you, you know, what is something that folks might not know about, uh, about the company?

Rebecca Bowman (00:21:21):

I hope that’s very minimal, honestly, as we hear. Um, I hope it is, but, but I think there are a few things about the brands that fall under Clorox. It’s interesting when I talk to people just in different social circles and they find out that I worked for Clorox, um, they, they, they know the bleach brand, right? And some of the cleaning disinfectant, but when I name off some other brands, for example, um, hidden Valley ranch dressing, right, or Kingsford charcoal or Burt’s bees products and they’re all looking at me like, no, that’s not you. So yeah. Yeah, very wide brands. Um, and portfolio for us.

Jason Moss (00:22:09):

Yeah. It was really pretty surprising as we walked through the factory, seeing so many different brand names and, and, and, uh, you know, logos that we’re so familiar with in our day to day life. So it was pretty cool to see that, see the diversity there.

Scott Luton (00:22:22):

Absolutely. Uh, and, and you know, to your point, Rebecca, all the different brands, a lot of folks, uh, don’t always make those connections back to, to, uh, it all been under the same umbrella. It’s been fascinating as we’ve had a couple different folks on the show through the years. Um, all right, so with that said, we want to pivot over to manufacturing at the Clorox company, which is, you know, part of the, the, the, the global supply chain operations and footprint. Um, so Rebecca give us a few observations around, uh, manufacturing and what it’s like and, uh, and how it takes place at the Clorox company from your experience.

Rebecca Bowman (00:23:01):

So, yeah, as I started with Clorox, um, I started at the Atlanta plant, um, Paul United and are my paths crossed there for the first time. And, um,

Rebecca Bowman (00:23:15):

it’s pretty typical manufacturing, right? So in terms of raw materials, right being procured, um, processing them together with, with different recipes and different formulas of, uh, of how the final product is produced to ensure effectiveness and efficacy, right, of what the product’s intended for. And then there’s various packaging that we then put the product into. So, um, sometimes we’re actually making some of the packaging materials, mostly the or bottles, and sometimes we’re not. And then I’m configuring a different case configuration, so how many bottles are going to be in a case and then shipping it to our distribution network. So, um, very insightful. But again, it’s, it’s different based on the variety of brands we have. Um, the number of components or raw materials that go into the product. Um, the packaging obviously, but, um, yeah, it’s, it’s, it’s great stuff. Great stuff.

Scott Luton (00:24:16):

Absolutely. Well, you know, Jason, I’m not sure which facility you toured. Was it the forest park manufacturing site? It was very, uh, we toured there probably three or four years ago. Rebecca and I, and we didn’t talk about this in the prep conversation, but the, um, the lean and just the general continuous improvement showcased at that facility was really, it still stands out. Um, you know, three or four years later, uh, uh, Jason, Jason’s you have the same experience.

Jason Moss (00:24:44):

Yeah, yeah. Paul. I mean, you know, we were, yeah, when you go on these tours you can really don’t know exactly what to expect. You know, we’ve, that’s always fun to, uh, kinda experience those. But one of the things I was prepped for, you know, I mean, you’re going into a factory that manufactured blades and we walked through the door and there was like zero odor. I was thinking that you would be like overwhelmed with, you know, fumes or whatever. NAMI. I knew it had, you know, there’s going to have to be safe, but it was so cool. I mean, the, the lean operations and the, the clueless cleanliness and that operation still stands out and we get lots of comments about it, even to this day.

Scott Luton (00:25:19):

Love it. And you know, I know we all can’t wait until we, we can do some of those plant tours again in person. I, I’ve heard of folks setting up digital plant tours these days, which is, is pretty innovative, you know, but I look forward to, yeah, just like Rebecca pointed out on a, on the front end of the conversation of how she liked, you know, being out of the office and seeing things and being a part of things. That’s, that’s one of the coolest elements of the plant tours I’ve been on. Mmm. All right. So Rebecca did, you know,

Scott Luton (00:25:52):

uh, that the Clorox company, I received the manufacturing excellence award, uh, at our second year Atlanta supply chain awards in March, just before the whole world, you know, at least, at least here in the States changed. Um, they received that award. And actually just this is how small the world it is. Paul United, Jason and Rebecca and Laura RESA accepted the award at the the show, right? Oh yeah. Yeah. And it was neat. A six second utero need to have the GMA part of that and, and sponsored that award. Um, now Jason asked me what, what was behind some of that excellence at the Clorox company. That’s when you’re supposed to ask me, Jason.

Scott Luton (00:26:39):

Really what was behind all of that. There we go. Alright. So Rebecca, um, I’m probably, this is, this is, um, yeah, you already know, rough, familiar with this stuff, but what we found and what our, our judging committee found the incredible cultural focus on safety really stood out. Uh, just how few incidents the company has, uh, amongst its non thousand employees. Uh, incredible and constant dedication to talent and leadership development. Mmm. Uh, Rick McDonald talked about some of the leadership development programs that the company has been, um, collaborating with Georgia tech to roll out, which was really incredible. Um, the commitments to, to sustainability. I think barons had named the Clorox company on its list of the hundred most sustainable companies here recently. And of course what Jason and I spoke to a minute ago, the long standing commitment and more importantly their proven track record for continuous improvement. Rebecca, yeah. Being part of the team now for a while at the Clorox company of those or, or other qualities of the culture, what, what, what has meant the most to you?

Rebecca Bowman (00:27:48):

All of those points? Um, it’s, it’s really truly an honor to be a part of an organization that, um, is so focused on people, um, in any situation, in any circumstance, right? So I’ve been with Clorox now 10 years and I would say the first nine years were kind of business as normal, right? We produce a product, folks buy it and, and love. That’s how it works. Mmm. As a company, we’re focused on our employee safety and our manufacturing facilities and our office locations in our, in our warehouses and, and, and we speak it as well as acted every, every day. And I think here in this last year now with the response to the covert virus and the opportunity to really put our product out there to help combat it, um, we have not taken our eye off of off of our people and ensuring that, um, as we are serving the broader consumer, we’re also keeping our own employees and team members, um, forefront of, of everything. So, um, again, this 10 year journey with Clorox has just been phenomenal because of their commitment and their, um, really consistency around the talk as well as action of PD, putting people first.

Scott Luton (00:29:16):

Love that, love that. And that’s what we’ve seen firsthand, both in the plant tours and in, in, in the interactions of, uh, members of the team coming on and sharing their perspective. So, uh, it’s not lip service and you know, I can’t tell you how much we’ve talked Jason, Laura on previous shows about action focused leadership. It means it is, um, it is so important these days not to have as little lip service leadership as we can. Yeah. It stands out in the marketplace, I guarantee you that. Absolutely. Okay. So Rebecca, uh, now we’re going to kind of broaden back out on a couple of topics, but, uh, I want to, you know, as you, uh, you know, survey the landscape of global supply chain, uh, there’s no shortage of challenges, very unique times we’re living in. Mmm.

Rebecca Bowman (00:30:07):


Scott Luton (00:30:08):

Whether it’s related to covet 19 or if it’s related to other, other things taking place and impacting global supply chain, what’s a topic or two or issue or impact or development or two that you’re tracking more than others here lately?

Rebecca Bowman (00:30:25):

I think to your point, right? [inaudible] and as we’re in Kobe, um, in my role right now, it is truly about, um, customer service, right? So as our customer base is requesting product, how are we quickly responding to that demand, um, and efficiently, right? Responding to that demand. So one of the things kind of top of, of my, let’s improve, let’s get better about it. Let’s understand what other opportunities exist out there. It is truly shortening up that distribution channel to, um, from, from manufacturer to consumer. Um, we’ve got a lot of efforts, whether you think about it in terms of, um, efficiency in a warehouse and how quickly we can load a truck for example, or how quickly we can Mmm. Yet a individual case or unit to the end consumer, right through the eCommerce channels. Right. Um, so, so that’s just shortening that lead time from manufacturer to consumer is, is pretty big for me right now.

Scott Luton (00:31:36):

Yeah. I bet. Living in every day. And you know, the demand for the, the, the historical, uh, I’m not sure, I, I can only speak from, uh, the research we’ve done in the food industry. Some of the historical levels of demand they’ve seen there and we’ve seen it, you know, spill over in other sectors. Um, just what an incredible job that, that folks in the manufacturing force, logistics, supply chain, warehousing, fulfillment, uh, you name it, even the folks in the retail environments that are, you know, showing up and stocking shelves and, and selling product to customers. I mean, those folks are, you know, uh, are, are brave and, and, and integral parts of, uh, of how the whole ecosystem works too. So, so much to be grateful for there. Mmm, no. Before we move on to this next, any other, Rebecca, I’m not sure if you had any other um, trends or topics you’re tracking before we talk about, uh, talent and industry. Anything else you wanted to add for move the talent? Okay.

Rebecca Bowman (00:32:37):

I think one more thing to add is, um, uh, an initiative and an effort that we’ve got going on across our full supply chain and it’s what we call the digital supply network. And so focusing again on our end to end supply chain, how we become more efficient with it in, in, in, in executing it. And one of the tools really that we can utilize to make sure we are, we are hitting, you know, new and stretch goals and new targets, um, in every way. So we are fully focused again and then supply chain, what digital, um, tools are there, right? And then what those digital tools mean for our workforce. Uh, we’re doing that in, in, in, in concert with each other, right? Because again, with our focus on people, right, we’re not going to just bring in tool sets, but we’re also going to help them get their, their skillset to, um, to fully operate, understand and guide the tools that we can find in our, in our supply chain. So that’s a lot of fun. Yeah.

Scott Luton (00:33:45):

That, you know, I just, just this morning I came across a quote from our friends over at the effect of syndicate. Uh, I’m not sure who they cited, but basically the gist was if you involve people and planning the battle plan, uh, those people are less likely to battle the plan once it’s put into place. So, so to your point, Rebecca, when you bring the people that, you know, that the most valuable component of the organization to the table to help figure out what that plan is in this case related to the tools that you were mentioning, that’s not to be missed. Right. That’s a big part of the, seems like a big party all success. A recipe over at the Clorox company.

Rebecca Bowman (00:34:25):

Absolutely. It ensures a win every time.

Scott Luton (00:34:27):

Mm. Love. That ensures a win every time. That’s, that’s a T shirt, Rebecca, we were going to have to owe you some royalties. Um, alright, so let’s talk about, uh, talent and Mmm. You know, for years, uh, getting talent into the manufacturing industry. Uh, the, the, in the, in supply chain industry as you put it, Rebecca, you know, that that’s been a challenge, especially as our industry is now. It has to have top talent, you know, due to all the complexity and the global nature of business these days and, and the technology that’s involved. Mmm. Let’s, how do we, Rebecca, what do you have a couple of best practices when we talk about ensuring that global supply chain provides opportunities for all and that we’re really effectively bringing in not just top talent but a diversity of talent into the industry. What, what are some initial thoughts you’ve got there?

Rebecca Bowman (00:35:28):

I, I think that, um, you mentioned a couple of the programs that the company has in terms of leadership development. Um, so those are at least three that roll off the top of my head, plus quite a few others, um, that we have in place and, and once and somebody is with us. Um, so, so that’s again a focus on our leadership skills, a focus on people development and development of our skillset there. Um, I think the other piece is recognizing the, being able to recognize what are the skill sets, right? That success needs or what success looks like when you’re in the supply chain end of, uh, of manufacturing or of, of, of an industry. So, um, or definitely, you know, very high, very dedicated, very deliberate with a lot of the people skill sets, right? So your communication style, your, your experience and how to influence your experience and how to lead. I think those are tools that um, you can develop in many different aspects of a career, right? It doesn’t have to be in an engineering role and being able to, us being Clorox, being able to identify those skillsets no matter what the situation or example is in your past. Right? And then being able to help you once you’re with Clorox to further refine those skills.

Scott Luton (00:36:59):

Love that. So if I could, let’s go upstream for a minute. Uh, so when you were mature court matriculating, easy for you to say through Howard university and the nation’s Capitol in the, in the chemical engineering program. When you think about any other fellow female members of that class and what got them into engineering programs, what can we do more of there?

Rebecca Bowman (00:37:25):

That’s a great question because it’s, it’s one that has been on my mind and in front of me and a focus area, I think since day one. So Howard university is a historically black college and university, right? So the engineering program is very, very good. Um, the engineering program and when I was going through was mostly men, mostly, um, male dominated area. But my chemical engineering classes extremely unique and that we had 11 students and 10 of them are women.

Scott Luton (00:37:57):

Wow. Yeah, that is, that is a, you’re surprised at me with that curve ball, Rebecca. That is outstanding. 10 of 11. What’s the secret sauce there?

Rebecca Bowman (00:38:09):

I’m sorry,

Scott Luton (00:38:10):

what’s the secret sauce? What, what, what was there,

Rebecca Bowman (00:38:12):

I don’t know that it’s been repeated. Let’s, let’s, let’s be clear. I don’t know that, that number and in that ratio it’s been repeated, but, um, I think coming through that program with those 10 women was, and then seeing the other programs in engineering, right? So electrical and civil, um, that they were more male dominated. Um, put a sense of pride and, and, and realization into our minds that we can do this too. Um, and getting the opportunity to, Mmm. Lead different organizations, right? So whether it was AIC, HG or, um, you know, national society of black engineers or any of those organizations and in the chemical engineering wing, um, just validated for us that we can do this. And I think as I have progressed in my career, making sure that others have the opportunity to say, at the end of the day, I can do this. Sometimes it’s about what is this? Right? What is it? And so giving them exposure and opportunity and experiences, but then at the end of that experience, for them to be able to walk away and say, I can do this. It’s been so instrumental in my career and in my self worth and my satisfaction of how do I give back? How do I help others?

Scott Luton (00:39:31):

Love that. You know, we talked about Rebecca in, in the appreciative conversation about, uh, something that I think we both hear a lot of and, and see a need for. And that is, uh, making, uh, female leaders, not just in supply chain, but really across business, more visible, which helps, um, women that are going through college or, or even, you know, in high school or even earlier in elementary school, they can identify and help them identify what and define what that, to your point, what did this is that they can do is that you see that as a critical,

Rebecca Bowman (00:40:08):

absolutely. Absolutely. Absolutely. And I think it’s the experiences and exposures, right, of, uh, there are so many, this is out there, right? There were so many opportunities and things you can get into. And, and especially again in the, in the STEM side of things where, where my career has been science, technology, engineering, math, um, I think once you get exposed, sky’s the limit.

Scott Luton (00:40:36):

That’s right. Yup. Experience, experiences and exposure. That’s a great way of putting it. And Jason, I’m going to come to you in just a second. I’d love to get your take on some of the things you’re seeing companies do to really make sure that everyone has an opportunity and, and, and more importantly, that awareness piece. But Laura, you’ve got an interesting tie in here that we’ve learned over the last couple of years. Uh, you know, HLB, gross Collins again is not a manufacturer, but you know, the challenge in some ways stays the same and in other sectors and, and then, um, the accounting industry, HLB, gross Collins really stands out because y’all got a commitment two, uh, to, to insuring women are coming into the tax and accounting industry. Right?

Laura Madajewski (00:41:20):

Absolutely. Scott. Yeah, Amy. And I think, you know, it’s, it’s been a particular passion of mine, um, just in growing, um, that awareness and bringing in the next and the next generation, et cetera, um, for that. But our firm absolutely has, we’ve been recognized, uh, for, uh, that growth and a women leadership in our firm. And we’re particularly proud of the fact that we’re kind of helping to truly lead the pack in that front. Um, because it has been, um, a fairly male dominated industry. And so opportunities for us to be able to share forward and continue to, to provide educational and leadership resources to two females, to get them to understand that they have just as much of an opportunity to be extremely successful in this world. And so that kind of ties in very closely to my passion within the manufacturing and distribution supply chain space.

Laura Madajewski (00:42:22):

Because there is, um, you know, there still tends to be this, this larger factor here, but, you know, how can we continue to do best practices and bring the right people to the table and provide those educational resources and opportunities? I guess some people tend to think we fall into the the M side maybe of STEM and as accountants and in the math side of things, even though, you know, I think I did all right now in Jabra, but I couldn’t touch what Rebecca does with a 10 foot pole. But it did revive me of, of when my father was at tech for his masters. And the fact that when my mom came to visit him when they were engaged, she said that she’s never seen so many, um, of the male, uh, party join into a teeny tiny dorm room as she had to experience because she was practically the only female on campus at that time. So he, yeah. Yeah. So I think from that perspective, it’s, it, to kind of sum it up is it’s truly an important side that we feel a strong part of our initiative, not only just in our firm, but through our hob international group as well, that we’re very fortunate to continue to drive the initiatives towards bringing more women into the profession.

Scott Luton (00:43:33):

Love it. And I love that you lead the manufacturing distribution supply chain practice. At HLB, gross Collins. I want to see a lot more of that. So, uh, Rebecca and Laura, thanks for, for sharing your experiences and, and well experiences and exposures. Uh, you know, again, it goes, it goes back to what Rebecca shared. We’re gonna yeah, we’re big believers of trying to use our little spotlight here at supply chain now to help in that awareness piece as best we can. Um, all right, so Jason, um, yeah, weigh in on what you’ve heard here. What, what, what resonates to you or what, what have you seen out there in the industry that, that really, um, is helping us get it, get all the top talent and the diversity of talent into the industry? Right. I tell you, you know, that’s a, um, that’s a great topic to, to always talk about is trying to get the right talent in the manufacturing. The more that we work on manufacturing, we’ve got to make sure that we bring more awareness to, to the industry as a whole because by default, people think that manufacturing is that dirty,

Jason Moss (00:44:32):

dangerous, dead end job that you do when you can’t do something else. Right. I mean that’s just the, um, you know, I’ve got a son that’s in college now and in a lot of our peers, you know, and this, this, this age group are looking around and you know, and I talk about, you know, potential opportunities in manufacturing for careers and, and again, it’s really, for a lot of folks it’s frowned on because they don’t understand what modern technology is and in manufacturing is all about. And that’s one of the reasons we’re so passionate about doing live events and bringing people in so that they can walk through. If we go walk people through a factory to see what’s really going on in those environments, it kind of kind of peels back the curtain a little bit and they see that they’re safe, good, solid, stable jobs where people have an opportunity, you know, for a solid career.

Jason Moss (00:45:20):

You know, the, one of the things that, that just continues to ring through on everything that I heard Rebecca share with us is talking about longterm career opportunities in this industry. And it’s, you know, for men and women and no matter, you know, kinda what the, what the status is, we’re able to bring them in and provide some really cool opportunities, but we’ve got to just increase the exposure and the opportunity for people to see what that looks like. So, uh, you know, and with that, one of the things that we love to do is, you know, and we’ve been, um, um, supporting, uh, whim, which is women in manufacturing. I know you guys are very familiar with that, but, uh, for the past several years we’ve been inviting and, and, and, um, donating a booth at our big event to be able to, to help bring awareness of the whim, um, association in the state of Georgia.

Jason Moss (00:46:07):

So when Georgia, you know, it’s not a huge organization yet, but you know, and, and you know, w we want to be able to support as, as, as GMA that share our platform with, you know, bringing more awareness about the women in manufacturing and the successes that they’re having. You know, I mean, I couldn’t ask for a better partner in business in MGMA than, than I, than I have with Laura because she really understands the engineering side, you know, the manufacturing community and is so well respected in that. And it’s really cool to be able to, you know, staff up our team, do, you know, with, with successful leaders in that space. And we’ve got a couple other females that are, that are helping us in, in leadership, um, and you know, but in pretty much anybody else to shame. I mean, yes, I’ll bring along a little bit, but you know what I mean?

Jason Moss (00:46:50):

And I think the more that we can give opportunities, um, and, and kind of just get out of the way and see, see the magic happens. So, you know, you know, this is really cool, I think. I think with this reset with the Krone buyers, a lot of people are reconsidering what the options are out there. And, um, I think it’s a great, great, um, uh, th th the future looks pretty bright ahead. Absolutely. Well, you know, we conducted an interview, uh, Rebecca, Laura and Jason with three supply chain students at the university of Georgia a few weeks back. And I gotta tell ya, I’m still blown away from, I haven’t

Scott Luton (00:47:30):

quite put my finger on it yet, but the level of practical knowledge that they had and, and, and I think, uh, I can’t remember the exact mix. I think we had one junior and two, two seniors, I believe. [inaudible] just the practical level of knowledge they had, but how well-spoken, how measured, just how, how strong, how effective they were at communicating their insights and their, their observations and what they wanted to do. To your point, Jason, the future is very bright. Mmm. But as we all know, all four of us here on this, on this podcast, we’ve got to keep, keep putting, keep doing the heavy lifting so that we continue to, to bring the brightest in a diverse mix of talent into the industry so that we can have, you know, that beautiful thing of varied perspective and, and which helps, you know, solve problems differently and, and helps drive innovation and new product development and it helps us solve old problems and new problems.

Scott Luton (00:48:29):

Um, alright, so we’ve covered a lot. If we could, that conversation could be a a three week episode. Uh, there are so many different components there, but um, Rebecca, I want to give you right before we ask you, uh, how our audience can get, can connect with you and certainly learn more about the Clorox company. I want to give you the last word on that. Uh, yeah. Maybe give you the opportunity to challenge business leaders or, or, uh, or for that matter, students just coming into the industry, right? Maybe they just graduated or are graduating and yeah, they’re about to embark on their path. They still have, like we all do, uh, uh, an obligation to kind of give back and help others and pull them up the ladder. Your final thoughts?

Rebecca Bowman (00:49:16):

Yeah, Scott, I heard that podcast of, of um, supply chain now a couple of weeks back with those students. And to your point, I was so impressed. Um, they were so much further along than I was at that point in my college career. Right. Let alone professional. So I agree a hundred percent and that it really is about continuing being focused on, um, exposing others to what’s available. Um, Jason, you mentioned it too that um, manufacturing has got a lot of rewards and a lot of personal satisfaction from a career standpoint and a personal perspective and to be able to walk in a store and point to something that you can say, I know how that was produced, right? I know how that made it to the shelf. It’s something a lot of people can’t do. So if, if folks have that, that um, level of, I like to be able to say, I know something than somebody else doesn’t. Manufacturing supply chain, that is a way to do it. Um, and then now to your point with, with the COBIT situation, a lot of folks are being appreciative of it even though they may not understand it, right? But they’re appreciative of what it takes, um, to, to get that product, whatever the product may be, um, on to their homes. So, um, just continue to expose people, um, and, and, and, and help share, um, what your experiences have been and, and what you love and what your passion is around supply chain.

Scott Luton (00:50:47):

Love that. Um, and then that is part of the silver lining that we’ve talked about to a variety of shows is that, um, you know, new folks are understanding, not only are they saying the word supply chain, but they’re understanding what’s behind it and why that’s important. And hopefully that’ll be a boon, you know, in the years to come. Uh, in this, in, in building out the talent pipeline across the board, all walks, all walks of life. Um, impacting, you know, manufacturing, procurement, uh, reverse logistics, which is also, uh, an aspect of, of global supply chain that, that more and more consumers are appreciating these days. Um, all right, so Rebecca, really I have enjoyed your perspective. I wish we could make this a double hour episode, but tell us how can our listeners connect with you on some level and how can they learn more about the Clorox company?

Rebecca Bowman (00:51:38):

I, I’ve thoroughly enjoyed this so thank you for the time. Um, I can be reached on LinkedIn at uh, Rebecca Bowman and I’m in the Clorox company as well. We have a website, the, the Clorox All one word and then we are also on LinkedIn.

Scott Luton (00:51:58):

Outstanding. Well, really appreciate what you shared and your perspective and taking, I’m sure you’ve got a hectic day, uh, taking, uh, an hour out or so with us to spend time and, and sharing your insights. So thanks so much, Rebecca. Bowman group manager, DC operations for all of North America. Holy cow. The Clorox company. Thanks so much. All right, so we’re going to wrap up here today. Uh, Jason and Laura want to get some of your observations and, and Laura, uh, we want to start with you. Give us, you know, in the world of manufacturing, um, what is one thing that you’ve been keeping your finger on the pulse of?

Laura Madajewski (00:52:36):

All right. Yeah, Scott. Well, gosh, it’s always comes to this point where I have to pin it down to one thing. Yeah. That could be like a few weeks and weeks of conversation. So I think what I’m seeing right now, and it kind of touches on, I think a point that was really prevalent through the show today is, um, leadership. And what we’re seeing is we’re seeing on the fly people that honestly, uh, you know, didn’t realize the integral part. They, they play through the supply chain and their manufacturers and they’re stepping up to the plate and they’re, they’re basically becoming leaders right on the spot. You know, it bringing in new ideas, working side by side, even more so. And so when we’re talking about businesses coming up with these projections of what is my next quarter going to really look like now, how are we bringing everything back on board to what our new norm is going to be?

Laura Madajewski (00:53:32):

Um, these people that were out on the floor out that might’ve thought they were behind the scenes or even more crucial than ever, now they’re helping to bring all the data and all the interesting information and insights and all those relationships that they’ve worked to maintain and build and they’re bringing the thought leadership to the table to help invigorates and come up with the better, more efficient, safer, whatever you want to kind of label it as ways to to take that manufacturing business, um, or distributor, whatever it might be, and bring them back online even more invigorated than they were before. So there, there’s just, I’m not seeing any lines. The lines are all blurred. Um, which is really exciting for people because there’s even more investment now in what it meant to be a part of the culture of that organization. So that’s really my one big observation I’m seeing right now is, is leadership is, is shifting, shifting for the good. And there’s a lot more integration and, um, listening and, uh, implementation of, of things that are going to be really for the longterm, some exciting, um, new angles and, and, and insights that we’re gonna continue to see from manufacturers all over the U S here as we’re going through it. And then also internationally as well too. And, and how the dynamics of those are all changing the positive things that are coming up.

Scott Luton (00:55:00):

Great point. Great point. And you know, that’s, that’s another big part of the silver lining to this challenging time is, is it fuels innovation. Now we’ve got, uh, automotive manufacturers making ventilators. We’ve got, uh, uh, breweries making, helping to make hand sanitizer. Uh, we talked yesterday with a technology firm that’s, that’s coming up with a way and, and, and partnering with the healthcare industry to track down where all this equipment goes. Uh, evidently, and talking with my mom who’s a retired nurse, uh, there’s a tremendous lack of visibility sometimes with some of this critical care, uh, PPE or ventilators or other equipment in, in, in healthcare. So it does, you know, Mmm. Fuel innovation, new ideas, new solutions, and looking forward to, um, as we move into the aftermath of this pandemic has Gartner calls it. Looking forward to seeing a lot more stories around that, uh, that uplifts us all. All right, so if it’s challenging for Laura to share one observation, we’re now moving to the challenge of the day and that is for Jason to pick a update or two from the wide world of the Georgia manufacturing Alliance and the manufacturer news network. All right, so Jason, what, what do you have your finger on right now? You know, um, I will, I’ll share, share the, uh, the observation is community and relationships. And it

Jason Moss (00:56:24):

is really interesting to see that, how the general population is now seeing the importance of manufacturing and the supply chain, you know, from Clorox to toilet paper to understand that we may have the product, but we’ve got to get it to the consumer and you know, in, in, in what that supply chain really means. And I believe, you know, that it will have the opportunity to challenge people to step up to say, I want to be a part of making sure that, you know, that we find solutions, longterm solutions, so that if we ever get impacted like this as a country again, that we won’t have the gaps that we’ve seen. I think the opportunity is fantastic. I think it’s going to challenge the right people to come to the table to play and you know, and so that plus the excitement, exciting opportunities to see, you know, uh, more manufacturing being reshore to the U S you know, that’s, that’s, that’s what I see on the, on the radar.

Jason Moss (00:57:20):

Um, and, and as far as updates for GMA, we’ve been doing, um, at least one, if not two conference calls and round tables, educational sessions every day since the first of, since the 1st of March. And, um, uh, w our goal was to help support manufacturers across the state and provide them information and opportunity to learn best practices from each other. Oh, we used to do that lab, but now we’re doing it all virtually. And all that information is on a, on a page that we’ve got listed on our site called manufacturing news network. We got some really cool interviews. I actually had opportunity to interview Scott not long ago, last the last week or so and did a great, great job. Kind of tell him about what was going on in supply chain, you know, uh, radio and, and, and it’s really cool to see, you know, how, how, how this is fitting in in the supply chain and supporting the supply chain community and um, mean in partnering with the manufacturing, you know, challenges that we’re facing because you can’t manufacture products unless you’ve got your supply chain intact feeding you.

Jason Moss (00:58:21):

And then getting it to the customer. So, um, um, you know, it’s going to be gonna be interesting to see how things shake out over the next few months. I know that, you know, we, uh, we are a very resilient, um, okay country and the leaders that we’ve got that are stepping up to the table to take on the challenges we’ve got ahead. I don’t, I don’t know that we’re out of the, out of the woods yet, but, uh, but I know I’m glad I’m on the right team and working in the right area. Hopefully, you know, the things that we bring to the table from GMA or, or making a difference. Um, and uh, we had encouraged everybody, if you’re interested in plugging in, we’ve got a variety of calls to, to plug in. We’ll do a wow. Well, town hall on Monday and then of erotic all through the middle of the week on Fridays at four o’clock. We do a fun Friday. Uh, so it’s a social hour, so anybody’s welcome to come join us for the, for those calls. So, but it’s all on a manufacturing news network calm. And it’s just a, again, a page of GMA outstanding. That’s a lot of plug into a lot of resources best and

Scott Luton (00:59:22):

a little bit of a departure from the stresses of the current environment, which we’ve heard a lot about as well. All right, so just a real quick, uh, Laura, how can they connect with you and HLB? Gross Collins?

Laura Madajewski (00:59:35):

Absolutely, Scott. So, um, uh, I echo Rebecca’s comments so you can absolutely reach me on LinkedIn. Please do. Um, I’m on there. Oh gosh. All the time it seems like. So, um, you can also find me on my firm’s website. Uh, HLB gross or you can email me at L [inaudible] M a D a J E w S K Uh, happy to connect with you, answer any questions that hopefully makes them positive impacts and uh, and uh, get a chance to no, some new people.

Scott Luton (01:00:11):

Outstanding. And Jason, of course you’ve mentioned, uh, the, the uh, manufacturing news network. Uh, I know you can be tracked down on LinkedIn and the GMAS website is Georgia manufacturing Perfect. Nice, neat, easy. Well, this has been a pleasure. Um, what a great guest, Jason and Laura that we got in Rebecca Bowman today. Really enjoyed her perspective. We’ll have to have her back, um, maybe towards the end of the year and we’ll see how 2020 plays out for both her and the Clorox company. Uh, Jason and Laura, thanks for your time. This series has really been enjoyable by such, no, the leadership insights in particular and anecdotes and thoughts on action-based leadership that that common theme that weaves its way throughout these, these today in manufacturing episodes has been one in particular I’ve really enjoyed. So hopefully you have as well. Um, alright, so I want to thank Rebecca Bowman again with the Clorox company.

Scott Luton (01:01:09):

Jason MOS, CEO of the Georgia manufacturing Alliance and Laura Madejski, principal and leader of the manufacturing distribution and supply chain practice at HLB gross Collins. As we mentioned, uh, this series wouldn’t be possible without the support of the, the great team over at HLB gross Collins. So as we wrap up here today, want to invite our audience, check out all of the industry thought leadership that you can find that supply chain now, or email us. If you can’t find somebody looking for them, it’s always, always seems to be my problem. You can email and we’ll do our best to serve as a resource for you on behalf of the entire team here at supply chain. Now, Scott Luton wishing all of our listeners a successful week ahead. Hold the faith brighter days. Absolutely a lie ahead in the weeks and months to come and we’ll see you next time here.


Would you rather watch the show in action?

Watch as Scott, Jason Moss, and Laura Madajewski welcome Rebecca Bowman to Supply Chain Now through our YouTube channel.

Featured Guests

Rebecca Bowman is a graduate of Howard University with a Chemical Engineering degree. Most of her career has been in Manufacturing – various products and various companies. She started with Eli Lilly and Co. as an intern and then was a full-time hire for 2.5 years at a manufacturing plant in Lafayette, Indiana,  focusing on process engineering and environmental compliance. Rebecca moved to a few other companies and industries, then landed at Anheuser-Busch, Inc. in 1999. She was there for 11 years on the packaging side of the brewery and in 4 different breweries during that time. In 2010, she started with The Clorox Company as Packaging Deptartment Manager in the Atlanta, Georgia plant. She has since moved into project management, manufacturing, and logistics roles with Clorox in 4 different states.

Jason Moss  is Founder and CEO of the Georgia Manufacturing Alliance (GMA). The organization is the fastest growing community of industry professionals in the state. Since 2008, GMA has provided the premier platform for manufacturing leaders to form strategic alliances, share best business practices, and make profitable business connections. GMA now has six chapters across the state that are facilitated by volunteer chapter directors. The organization’s staff and Chapter Directors work together to identify quality manufacturers, coordinate plant tours, and provide educational workshops in their regions. Each month GMA provides at least 5 plant tours where others can learn best business practices from their peers. Learn more about the Georgia Manufacturing Alliance here:

Laura Madajewski, CPA, MBA is a Principal in the Audit and Advisory department of HLB Gross Collins, P.C. She leads the firm’s Manufacturing and Distribution Practice, as well as the ERISA Practice of the firm. She has extensive experience helping clients improve controls, strengthen management, enhance governance roles and oversight and streamline operations through diligence to facilitate positive changes and growth for her clients’ operations. As a trusted advisor, she gets to know each client in order to provide a customized approach to their assurance and accounting needs. In her spare time, Laura enjoys charitable and volunteer roles throughout the Atlanta and North Fulton communities supporting various initiatives. She also is an avid barbeque fan and enjoys judging contests as a Kansas City Certified BBQ judge. Learn more about HLB Gross Collins here:


Scott W. Luton

Founder, CEO, & Host

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Sofia Rivas Herrera


Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey University, class 2019. Upon graduation she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management (GCLOG) and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Former Data Analyst within the airport industry in Latin America at Pacific Airport Group, performing benchmarking reports and predictive analysis of future market behavior.

Currently working as Sr. Staffing Analyst within the S&OP team in Mexico at the biggest ecommerce company in Latin America: Mercado Libre. Responsible for workforce forecasting and planning through the analysis of demand, productivity, capacity, cost & time constraints. Sofia self identifies as Supply Chain Ambassador, sharing her passion for the field in her daily life. She has been recognized as upcoming thought leader in the field and invited to participate in several podcasts (Freight Path Podcast, Supply Chain Revolution Podcast, Let’s Talk Supply Chain, Industrificados) to discuss topics such as digital transformation, automation and future skillsets for supply chain professionals.

She is a frequent featured guest at Supply Chain Now and appointed co-host for their new series Supply Chain Now en Español. Global Ambassador for ISCEAs Sustainable Supply Chain Professional Certification (CSSCP) and keynote speaker at World Supply Chain Forum 2021 by ISCEA Indonesia.

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Karin Bursa


Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Vin Vashishta


Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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