Supply Chain Now
Episode 319

Episode Summary

On this episode of Supply Chain Now, Scott is joined by Paul Noble and broadcasts live from DMSCA, welcoming Rick McQuatters to the Supply Chain Now booth.

Episode Transcript

[00:00:05] It’s time for Supply Chain Now Radio. Broadcasting live from the Supply chain capital of the country, Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology, the best practices and the critical issues of the day. And now here are your hosts.


[00:00:29] Hey, good afternoon, Scott Luton. Back with you again here on Supply chain. Now welcome back to the show. We aren’t broadcasting live today from Atlanta. We are in beautiful Scottsdale, Arizona, home of the Manufacturing Supplier Development Conference put on by the good folks over at Dimka, which stands for the Diverse Manufacturing Supply chain Alliance. It is acronym City Here to Learn and a bunch of supply chain in general. That’s right. That’s right. But it Dembski is not on your radar. This is this is our first time here at the conference. Check it out. You can learn more at Deum SCA. Got us a lot of good stuff going on here. All right. So before we get started, quick programing note. You can find our podcast wherever you your podcast from Apple podcast, Spotify, YouTube, you name it. Be sure to subscribe so you don’t miss a thing. Want to welcome in our special co-hosts here today, Mr. Paul Noble, founder and CEO, Verusen Paul. He doing? I’m doing well. This has been a lot of fun today. It had many great conversations here. Yes. With unexpected turns. Yeah. But but very meaningful dialog. Got a ton of thought perspective out and looking for to continue that. They were our guests here. But real quick, before we introduce our guests today, we appreciate Verusen sponsorship of all of our coverage here at the Dan Solla event. And in in a nutshell, Verusen is out there fighting the good fight. Leading a ad driven data harmonization. Right now we’re building the intelligent, connected Supply chain and I that big, big, big work to do out there. Big factory in Atlanta doing it. So love to see that you can learn more at Verusen dot com. So let’s dove right and report and talk a lot more about Dembski throughout the episode and in the coming interviews. But any one more observation from from these conversations we’re having with these of these various leaders from different sectors and whatnot? What are you going to take home with you to Atlanta?


[00:02:30] Yeah, a lot of great new friendships and relationships is one thing, and a greater involvement within Dembski, I think is on the horizon. A lot of great takeaways here. I love the collaborative nature then between the suppliers, key suppliers and customers here.


[00:02:53] And that’s that’s really for us corda our vision and to see it here in action. And here here are the ways they walk.


[00:03:02] The walk, I think is a it’s it’s really inspiring. So a lot of camaraderie as well. A lot of good takeaways. That’s right. OK.


[00:03:10] So let’s welcome in our featured guest here today, Rick McWatters senior vise president at Turtle and Huge.


[00:03:16] Rick. How you doing? Doing well. Doing well today. Long, day long. A lot of meetings today, a lot of learning.


[00:03:23] Well, you know, you were one of the first folks we met as we came in for the arrival. Get together. What have you really enjoyed meeting you? We’re going to dove in to your story and what Turtle and Hughes is doing. But before we do that, let’s get to know you a little bit better, Rick. So tell us about where you’re from and give us a couple anecdotes of your upbringing.


[00:03:45] Well, I’m I’m from Syracuse, New York, there in snow country, if you will. Glad to be in Arizona. Rare, but that I’ve lived there my my whole life. My family is there. And. And basically, it’s been home turtle and is actually located in Linden, New Jersey, is our headquarters. But most of what we do is traveling are our businesses throughout North America. So from my perspective, as long as I’m near an airport, I can I can work from Syracuse and it works out very well. How far is Serik? Roughly Syracuse to be said Linden and EDS in New Jersey, about four hour drive. OK. And I mean, I’m I go in the office probably about every other week for a few days. But most of the time I’m I’m flying around the country. Oh, so our customers and our clients. All right. I think so. So grown up in snow country. You like to scan? Yeah. Well, when I was younger when I was younger, I did a lot of skiing. If you’re if you’re going to live in snow country, you got to do what snow allows you to do, like skiing and snowmobiling. Ice fishing and so forth. Yeah, but as you get older, some of that stuff can goes by the wayside. But always been a surfer. I went to Syracuse University, always been a Syracuse University sports fan, if you will. So following a lot of their teams, basketball, football and lacrosse is the big one. And of course, Jim Boeheim, Jim Wright, legendary basketball coach. Before we went live here, we’re talking about some kind of famous restaurant where you saw the coach. What was the name of this place? The Brooklyn Pickle, the Brooklyn pick on this new one for me.


[00:05:15] I’m up there. We left Atlanta. I think it was about 65 degrees landed in Syracuse. It was about six degrees.


[00:05:23] And I was having lunch. I was at the time working for Sharon Williams, went out with my rep. We stopped at the Burke and Pickle. And look who’s behind me.


[00:05:33] Jim Boeheim. Good game yesterday, coach. All right.


[00:05:40] Good stuff. UPS took out the Brooklyn pickle whenever I’m on the way up there. All right. So, you know, Paul, we like to kind of learn more about professional journeys here on a Friday.


[00:05:50] Right. Yeah. Now, so I’ve been really excited since we met yesterday because I grew up in MRO. And so not many people know about that specific part of the supply chain and the importance of it and making things go. And yeah, would love to learn more about how you got into things and started working for Turtleman here.


[00:06:13] Well, I you know, I mean, it’s it’s kind of a coincidence as most people’s careers are. But I mean, I went to school to be an accountant. I learned soon after doing that for a couple years. That’s not really what I wanted to do. So I basically gotten involved in inventory and asset management and I’ve been doing that for about 40 years. And basically. And when I got approached by turtles to come to work for them in as far as they are through integrated supply division goes, which is really all about managing the MRO space for most of our clients. And so I’ve been doing that for for quite a while now. I led the organization for a couple of years. I’m now supposedly on my my downward trend. I’m I’m now mentoring the new players and working in business development, trying to, you know, secure more and more business for Turtle and Hughes. So I’ve been I’ve been doing inventory and asset management for quite a while. Like I go back to two prior to even computers, I go back to old card systems and so forth, showing my age. But it’s always been a real interest of mine. And so I’ve gone through that whole that whole gyration, if you will, from them, from the manual to trying to computerize things to the whole, bringing in the A.I. and all the rest of it. Now they’re all trying to deal with. Which is great potential right now.


[00:07:31] Henschel, fascinating. All right. I agree. Mm hmm. And their digital transformation is an important thing at Turtle. He’s may touch on that momentarily. But but first, let’s make sure that our our audience knows what the company does. Talk more about the company.


[00:07:47] Well, turtle music has been in business since 1923. It started as an electrical distributor in Manhattan, expanded into the Industrial business. It’s a family owned business, privately held family owned business by the Malard family. Jane Malard, our CEO, is the the third of of a women owned it’s a women owned company and it’s women led by Jane, her. Her mother before her led the company and her grandmother before that led the company started by her her father. She’s one of the turtles, her grandfather. Great great grandfather, I guess. And so we’ve been we’ve been involved in that space from a distribution perspective for for almost 100 years. Now we’re getting ready to start preparing to celebrate 100 anniversary. Wow. But up about 25 years ago, 25 to 30 years ago, they started to really expand into the Industrial marketplace. And that gave birth to the integrated supply division, which basically is is basically working with with major manufacturers at their premises, procuring material for maintenance, repairs, operations, that kind of thing. And that’s the that’s the part of the organization that I work with. Is the is the MRO an integrated supply aspect of things?


[00:09:02] All right.


[00:09:02] So with MRO, as Paul and I were welcomed back and forth, arriving at the venue and leaving the venue, he was giving me a lesson on MRO training me up because I you know, I’ve been around it before from a manufacturing standpoint. However, for folks that may not know that are listening, what MRO is. Rick, how would you describe that?


[00:09:26] Well, it’s basically what keeps the manufacturing plants running. It’s it’s not direct material that making the product. It’s everything that’s kind of indirect. So it could be anything from light bulbs to spare parts for machinery. So our basic premise is to keep that plant running, keep the machines all than the lines running so that there’s no downtime. And we do it from the perspective of what we come on site. We actually manage their stores, making sure they have the inventory. They need the right inventory. Making sure we optimize what their inventory is and making nature and it’s it’s growing, it’s a it’s a growing environment in a great supply moving into some new areas, but in general is providing those materials to keep the plant running. So the facilities and the machinery.


[00:10:16] All right. All right. So let’s shift gears. You’ve already kind of laid out where you spend a lot of your time.


[00:10:23] And I admire how well rounded you are. You know, from where you started to what you’re doing now and you’re doing including some mentoring. So no wonder, like the tribal knowledge you’ve accumulated over your time. How valuable that is. You know, so many companies don’t take the time to set up formal programs so that we can tap in to and pass along a lot of that knowledge. So but let’s talk more about when you look at the global. So in the end, supply chain industry. Right. And what’s taking place there? I know in the pre-show we were we were kind of talking about digital transformation. And that’s a as a big topic, but as big of it, isn’t it? What are some of the things you’re tracking more than others when it comes to trends or developments or what have you?


[00:11:10] Well, from a from a total MRO perspective, if there’s really a what I would call a significant change taking place in the last few years, it used to be all about price.


[00:11:21] The cost of material, just trying to get it for less money type of thing. And we still do a lot of that. You know, where we leverage our spend for all our customers and that kind of thing. But companies are becoming much more aware of the fact that there’s there’s significantly, if not even greater savings to be generated through through optimizations of inventory or Technical capabilities, that kind of a thing. So it’s really expanded beyond just the procurement of materials. It’s really a matter of how we manage those materials, how we how we make it work most effectively for that customer and more and more in the MRO industry. People are looking beyond just the item they want. They need to make sure it’s the right item. There’s all kinds of all kinds of concerns about that, that the item itself meets the specs, the regulations, whatever it may be. And so that’s becoming a bigger, bigger play in today’s manufacturing world. Unfortunately, MRO spend typically for for most manufacturers is a small percentage of their overall spend. Depending on which surveys you believe it could be anywhere from four to seven percent of the of the total spend. So in the past, a lot of the MRO was was basically relegated to very little effort and time, if you will, because it wasn’t a big number. I think that’s beginning to change a little bit. I think a lot of companies have turned to companies like Turtle and used to manage that for them because that’s where our expertise is in managing that product. It’s typically high volume, low dollar items, if you will, highly transactional. And that’s the kind of things that we specialize in.


[00:13:04] Outstanding, very important aspect that Rick touched on, too, is the importance of keeping the operations up and running. So while it’s.


[00:13:17] No offense to our Reds redhead’s out there. You know, kind of the red headed stepchild of materials management and and and the like, but I wasn’t exactly sure where you’re going.


[00:13:26] Yeah, right, right, right. And I can’t speak about her, uh, the interests.


[00:13:33] You know, the affect on being able to trust that, um, you’re gonna have the material that you need when you when you need it, where you need it and not. Experience more costly downtime. It is really that that trusted aspect that really is, I think, the. The point that most organizations we work are looking to strive for words, that optimal point because we’re looking at this huge insurance policy of spares, then you’re managing across a complex network and it’s it’s a lot less about just, you know, buying and piece price. There’s a there’s a science to it, for sure.


[00:14:17] Absolutely. What? Here’s a data scientist. Everything these days, you get it, you know. For some our listeners, that may still be looking to kind of understand what this might mean. I want to give an example that really resonate with me years ago. One of the large tractor manufacturers that builds large mining trucks. Right. For for this. In this case, they had a picker procurement leader telling us about big trucks they had in goldmines mines. And I think they were in South America. I’m not sure. And, you know, we’re talking about mining trucks where the tires alone are probably a 16 or maybe a 20 foot diameter. These are huge, massive trucks. And they were already using them, I think, autonomously. And this is probably eight years ago or so anyway. So as a truck goes down for every hour that it’s not on this regular circuit. Right. Of of getting the gold or whatever, whatever mineral it was in this mine and, you know, dumping it wherever. On the on the circuit for every hour, it was like five hundred thousand dollars. They were losing. Right. And so he was using that real life example with with a real cost to illustrate just how important it is that when these trucks go down and you all know more than I do about how many safety stock of certain spare parts I would have locally, they’ve got to get the part from the states to the mine ASAP. And it really for for for my MRO standpoint, it really got my attention special. Just how practical anyone can understand that. Right. Yeah, but I know there’s also pharmaceutical plaisir. There are other sectors that when the production line. You were speaking to when it goes down or you don’t have what you need to get that out, get the product out to the customer. There are huge costs there. Yeah. All right.


[00:16:10] Absolutely. Huge risks. And, you know, I think that there’s. Aspects of it that make it very difficult to do so.


[00:16:20] And there I think every company that you probably work with, the ones that I have, have a story of when something went wrong. You know, when when the line went down. When the legendary story. Hopefully it’s way back. Yeah, exactly. And when the plane was chartered to fly the bearing from Georgia to California, they get the line back up. And then. But if we could have just seen into our inventory a little better, maybe we could could have planned better. So there’s there’s a lot of opportunity there. But a high level of importance that from a smart perspective, isn’t always accounted for and well into your come in earlier.


[00:17:02] But trends in the injury. I mean, one of the things that we really see now is much more emphasis put on the data because unfortunately in the MRO space, for most companies, their data is not very good. So which bearing it is they need or is the right one on the shelf is suspect at times. So one of the things that we see as a trend in the industry now is a lot of basically data enrichment, data improvement Tomlin’s or a cleansing of the data to make sure the data is good. Because in the MRO space, in general terms, the MRO space, it’s it’s pretty weak for for an awful lot of companies.


[00:17:38] Good grip on a mentality of like every plant for themselves and a lot of duplication and makes it difficult to support. And you’re in your seat, Rick, and then actually utilize and manage some good points.


[00:17:53] Ok, so before we shift gears and talk, Dembski, what brings you here?


[00:17:57] Anything else from a trend standpoint that you’d like to share things you’re tracking?


[00:18:02] Well, I mean, I think in general, another major trend is, is basically the whole e-commerce solution type of a thing. And that can go a lot of different directions. I mean, we’re we’re actively building catalogs and e-commerce solutions for our customers, make things a little bit easier forum. It’s not an easy task in the MRO world because in the MRO world, the number of SKUs is just phenomenal. It’s not like, you know, there’s only, you know, a thousand SKUs. I mean, there’s there’s millions of SKUs. So it’s hard to build catalog. But that whole e-commerce platform is another major trend. Love it in the MRO world.


[00:18:38] I love I love how you’re you’re basically taking the Amazon effect and building it for your customer base, right? Exactly.


[00:18:48] Well, and also authorities Gable’s and it wouldn’t be an MRO discussion. I’m sure it’s on your radar. You know what? What impact does that had on your business with Amazon business and targeting industrial and scientific?


[00:19:01] It’s definitely there. It’s a fear. Yeah. You know, our our position is that we provide the technical assistance and so forth that you don’t get Ijames. So the value add up is really our approach to that. Sheer, you know that obviously Amazon has a significant platform they’ve put together in very high tech and so forth. They’re easy to use, but you know, we try and in a sense mirror that give it the easiest approach is possible within the catalogs and the camera’s platform. But what’s really key for us is, is the support of the technical support to the products. We still especially on the integrated side. I mean, we still have our our technical people on the sites that it’s easier it’s easier in a simpler purchase for most of the maintenance folks at the site to come and talk to our person.


[00:19:51] So that was know exactly what it is they need rather than them wasting time in a platform or searching the Internet. That’s a costly thing for a maintenance person to be.


[00:20:02] Yeah. Leveraging your expertise and they’re done been around a hundred years, you know, to do. And, you know, if Greg White were here, you know, he would absolutely at this point in the conversation talk about a B.A., anyone but Amazon is Greg’s acronym. And what’s interesting is, as as you know, look, we all admire the things Amazon has been doing for years. But there’s there’s this counter movement of companies that aren’t Amazon that are finding different ways to compete and and and do well. And it is a fascinating thing to study and watch and read the latest news developments and talk with some of these folks on our show. But, you know, I admire what you are doing and the success you’ve had through. I think you said five generations, right? Five generations. Yeah. OK. All right. So let let’s shift gears and let’s you want to touch on a baby. Usually it’s a hot potato. Everyone know it passed around.


[00:21:01] Now, obviously, Amazon’s done many great things, an incredible company. And I think that there’s a significant place for organizations that. Our specific, as you know, certain industry is right, and it’s the knowledge that an organization like Turtle and Hughes and some of the Industrial distribution companies, I think that there’s a significant competitive advantage that they offer through the expertise and knowledge that I think combined with the right technology, leveraging the relationships like we see here at Debusk, the alignment of key suppliers with their customers as partners and supporting that through the right data can can be very, very powerful. Agreeto against against Amazon.


[00:21:55] Yeah. And you know, it’s natural in entrepreneur environment when you see someone doing so well, finding a different niche and finding a different opportunity. So anyway, it’s a great space.


[00:22:05] And yeah, there. That’s why they’re looking at it. That’s right. Great point.


[00:22:09] Ok, so let’s shift gears. You mentioned Dembski again. That’s what we’re here. The backdrop again to our audiences here in Scottsdale. We are about to wrap up the first full day of the conference here. Rick, what brings Turtle and here?


[00:22:24] Well, basically up we’ve come to the conference as a as a diverse supplier being woman owned. And a lot of a lot of the manufacturers out there, a lot of companies have a have a goal to reach out to minorities. And so this conference is really to use Bawls where collaboration is really what it’s about, trying to work together. So our goal here is, is to visit with some of our current customers, maybe some potential customers, and see what we can do to accommodate them as a diverse supplier. Love it.


[00:22:55] Okay. And the first full day, you know, is going it’s been a full day, but lots of intriguing conversations on your end. And what I found kind of conversations between the presentations, between the conversations. That’s why I’ve picked up a lot of great nuggets here.


[00:23:12] Yeah, yeah. Really good. Really, really a fine group of people. I mean, they really are. The collaboration is fabulous. The transparency, the sharing of information. I found that very impressive. Nobody’s really holding anything back. You know, just this is what it’s all about. So we’re all trying to basically achieve the same goal. I mean, and basically, you know, we’re two suppliers are trying to provide quality product, if you will, two to a manufacturer who’s trying to put out a quality product. Right. So, I mean, I really think this is this event different than a lot of conferences, has a collaboration factor that you don’t typically see. And that’s been very impressive to me.


[00:23:52] I completely agree. A lot of fellowship, kindred spirits. Yeah. Okay. So I love your Web site and the simplicity of the Oreo. So how can folks learn more about turtle news? Basically, turtle dot com. Very simple. Just like that. Just like the animal matterto every week. And you can see we we we promote that. So just turtle dot com turtle, MRO dot com as well.


[00:24:15] Yeah, but bass basically that and then you know they can they can reach out through there through our Web site. That’s probably the easiest way to get the message to us and we’ll reach we’ll reach back out to them.


[00:24:27] Okay. Easy enough. We’ll look forward to the next days as the conference moves. And they too. Rick McWatters senior vise president with Turtle and Hughes, thanks so much for your time here today. Thank you. Appreciate the opportunity. You bet. All right. So, Paul, we’re going to run this down. Another good conversation right up especially. I know you’re you’re right. If I call myself a podcast nerd, so can I call you an MRI owner? Sure.


[00:24:52] I’d love. I’m happy with this thing. I really enjoyed it.


[00:24:57] I know this is really up your alley and you know, it’s a good one way to book. And they won. Yes. Agreed. Okay. Again, thanks for both of your gentlemen’s time here today. To our listeners, stay tuned for more programing, programing and coverage of the Dean Dembski conference here. The diverse manufacturing Supply chain Alliance conference. Be sure to also check them out. You know, you’ve heard some of the unique dynamics that make up this organization. And this is our first time here. I don’t know if we said that on the front end. So it wasn’t on our radar. It’s a shame on us. So check out DRM SCA, dot us for more information on programing here. And you can can be a part of exactly what you heard us describe. Secondly, we’ve got a variety of in-person and digital events coming up with some global partners, folks from f_f_t_ Reuters events to the Automotive Industry Action Group mutex Rasyid Resilience 360 Trusted at seven time straight. If you can’t find something on our events tab or our webinar tab at Supply Chain Now Radio dot com shoot are CMO and email at Amanda at Supply Chain Now Radio dot com and we’ll serve as a resource for you. Again, thanks again to our guests. Rick McWatters with Turtling Hughes, my legendary co-host, Paul Noble, founder and CEO. Thanks for let me sit in. Greg, very, very upset of a half the entire team here. Scott Luton, wish you a wonderful week ahead and we will see you next time on Supply chain out. Thanks, everybody.

Would you rather watch the show in action?

Watch Scott and Paul Noble as they welcome Rick McQuatters to the Supply Chain Now booth at the DMSCA Conference.

Featured Guests

Rick McQuatters has 40+ years of inventory and asset management, specializing in MRO. 25 years experience in MRO Integrated Supply. Led Turtle & Hughes’ Integrated Supply (THIS) now playing a supportive role in Business Development.

Paul Noble, As Founder and Chief Strategy Officer of Verusen, an innovator in supply chain data, inventory and procurement technology, Paul Noble oversees the company’s vision and strategic direction. He has extensive experience in the industrial supply chain and distribution space, as he was recognized as a Supply Chain Pros to Know by Supply and Demand Chain Executive in 2020, 2021 & 2022. Prior to founding Verusen, Noble spent over a decade with The Sherwin-Williams Company, where he specialized in supply chain/manufacturing and led its Eastern U.S. Industrial Distribution business unit. Noble graduated cum laude with a bachelor’s degree in Management and Marketing from Lincoln Memorial University in Harrogate, Tennessee. Connect with Paul on LinkedIn. 


Scott W. Luton

Founder, CEO, & Host

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Creative Manager & Executive Producer

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.