Supply Chain Now
Episode 505

Episode Summary

“Ultimately our goal is to make sure that our goods can move around as efficiently and transparently as possible, but also at the lowest cost and the least risk exposure.”

– Steve Britt, Senior Manager for Customs at Fiat Chrysler automobiles


In a digitally connected world, international trade seems no more complicated or intimidating than any other part of business. At the same time, formal education in the area is lacking, which opens the door for career professionals like Steve Britt, FCA Customs Leader, to share his expertise in practice and in a formal educational setting.

In this conversation, Steve tells Supply Chain Now Host Scott Luton:

· The challenges, opportunities, nuances, and details that have to be worked through to operationalize legislation like the USMCA trade agreement

· Working as part of a team to handle imports and exports, and learning to ‘respect the border’

· The current gap in business and even supply chain higher education around customs

Episode Transcript

Intro/Outro (00:05):

It’s time for supply chain. Now broadcasting live from the supply chain capital of the country. Atlanta, Georgia heard around the world supply chain. Now spotlights the best in all things, supply chain, the people, the technologies, the best practices and the critical issues of the day. And now here are your hosts.

Scott Luton (00:28):

Hey, good afternoon, Scott Luton supply chain. Now welcome to today’s show today’s show. It continues our collaboration in partnership with AIG the automotive industry action group, especially with programming related to the 2020 AIAG supply chain summit. So stay tuned as we work really hard to increase your supply chain Accu. And this shows the show right here is going to continue those efforts. So quick programming for bringing our special guests here today. If you enjoyed this episode, be sure to find us and subscribe wherever you get your podcasts from. All right. So with no further ado, let’s bring in our featured guests. We’re going to be talking with Stephen Brit, senior manager for customs at Fiat Chrysler automobiles, Steve. Good afternoon. Hey, doing great, Scott. Thank you. Well, welcome. I’m looking forward to learning a lot more about what you do and, and, uh, kind of from the FCA perspective, but let’s start a little bit with tell us where you’re from and maybe touch on your, your, uh, fandom for all things Detroit.

Steve Britt (01:30):

And let’s talk about a Eureka moment from your upbringing. So first off, where are you from Steve? Yeah, sure. Thank you. So I’m from a small town called Lapeer, Michigan little over an hour, hour and a half North of Detroit. So grew up there, um, local to this area, went to school, you know, Oakland university here and now work in Auburn Hills. So a lot of my life’s been in this radius of say 60 miles or so love it growing up, you know, a lot of different things, a lot of sports, a lot of activities, a lot of academics and, and to the point of Eureka moments kind of hard to narrow it down. But, but I think in a really early age, I kind of figured out that no one’s going to give me anything I don’t ask for. And when I come forward with, with a solution or a proposal, whether it’s getting my parents to raise my allowance or, or getting the place changed around in, in football or getting my job changed even today, right. I find when, when I really put some thought into it and come with solutions, then we can have a conversation instead of questions instead of complaining. So that’s really my, my moment I learned. And, and then I still use all the time, love that, you know, as my partner in crime likes to say, you don’t get what you deserve, you get what you ask for. And those can be words to live by, for sure. Well, before we dive into what you do in industry and whatnot, let’s, let’s, I want to go back minute. You’re

Scott Luton (03:00):

Talking about lots of sports. Did you play a lot of sports?

Steve Britt (03:04):

Yeah, I mean, as a kid, I played all the, all the sports I could. Right. So, and then like in high school and stuff, I played football and basketball and track and uh, so, you know, trying to stay busy once upon a time.

Scott Luton (03:18):

Okay. Well, quite an athlete. And then academically, you’re talking about, um, you mentioned that a couple of times, what was your favorite subject in school?

Steve Britt (03:26):

I think it was probably social studies, right? Learning about people and cultures and, and, you know, social studies slash history, both the current and past perspectives of all the different areas around the world.

Scott Luton (03:40):

Love that. I, George social studies too. And one final note, uh, Oakland university, your, your Alma mater. I believe we’ve seen them in the, in the incident, belays basketball tourney a couple of times,

Steve Britt (03:51):

Years, right? Yeah, that’s correct. They’ve been there a few times. So they’re scrappy team

Scott Luton (03:57):

Love it. We all need a lot of scrappiness here these days. Um, alright, so let’s get to work. Let’s talk about what FCA Fiat Chrysler automobiles, you know, what the company does, everybody’s heard of those major brands. Right. But talk a little about the company and let’s talk more about your role.

Steve Britt (04:13):

Yeah. I mean, we’re, we’re an automotive OEM, right? So what we do is we build cars and trucks and, uh, reach out to customers to try and try and have real engagement in, in connection, you know, through our brands, Dodge, Chrysler, Jeep of course, Ram truck, uh, and mole power. So huge support, huge following. And then of course our other brands to fee on alpha Romeo, et cetera. Um, so really cool place. We we’re, we’re a big organization, but, but kinda like Oakland, right? Where a scrappy group who, you know, that, that really goes to work and really focused on craftsmanship and quality and, and building vehicles.

Scott Luton (04:56):

So obviously your base, as you’ve talked about in the Detroit area, what, what part of the operations of the enterprise space they’re in that area?

Steve Britt (05:03):

Yeah, so our, our North American headquarters as an Auburn Hills, just North of Detroit and we’re in a facility that can do everything from a concept drawn on a napkin all the way through producing an actual vehicle. Um, so a little bit of everything’s there and then my role as part of supply chain management, we’re based out of that facility as well.

Scott Luton (05:25):

Let’s talk more about your role. We certainly love we’re big supply chain nerds here at supply chain. Now, as you might guess, Steve, uh, let’s talk about your role. So as senior manager for customs at FCA, what, what do you do, where do you spend your time each day?

Steve Britt (05:38):

So, I mean, you talk about supply chain nerds. Now you’re really talking about customs people as we’re we’re supply chain people, but highly technical. So I mean, what I’m responsible for is the management of importing and exporting compliance operations. You know, ultimately our goal is to make sure that our goods can move around as efficiently and transparently as possible, but also at the lowest cost at the least risk, risk exposure. Right? So we’re working towards compliance. There’s a whole strategic aspect of what we do to kind of minimize our duty exposure, mitigate our risks, make sure we’re doing things right. That’s the number one thing. And then on the back end, maximize our opportunities through all the various programs that exist in trade to help us generate refunds or savings or things like that.

Scott Luton (06:28):

Well, you know, I think a big part of the discussion at the supply chain summit that AIG is hosting will be the U S MCA and perhaps how that makes the transit of goods and services, at least in North America across these three wonderful trading partners, a lot easier. Right?

Steve Britt (06:45):

Yeah. It’s, uh, it’s interesting in, in USM CA as a program supports cross border trade in North America, it’s, it’s huge. And in that consistency and stability, it brings even in replacing NAFTA where the industry operated for 25 years is, is important. Um, but it is a vastly complex program. And depending on your industry, uh, really depends on, on what the magnitude of your impact is. So we’re talking, AIAG, we’re talking automotive industry where we’re highly impacted by USM CA with the new rules, with the new qualification standard. So a lot of education, a lot of outreach, a lot of learning curve for the entire industry. So we, as an OEM are working and learning internally and adjusting. We’re also working with the supply base and pointing them to people like AIG, who can provide real resources and training to help learn about the complexities of the program.

Scott Luton (07:41):

I really wish good, good legislation could come very succinctly, but it’s all in the details, right. Massively. Um, but it’s interesting. We, you know, we’ve had, um, both Mexican and Canadian diplomats on, on previous shows with us to talk about some of those details and, and some of the impact UCMC U S MCA is going to have. And one of them made a good point and NAFTA was built well before, you know, things like digital freight existed, you know, and didn’t really govern elements like that. So real, really looking forward to seeing kind of how us MCA unfolds and how companies and, and professionals and leaders like yourself, kind of figure out all the details and, and uncover hopefully all the goodness that, uh, the trade deal brings to all three countries, because it’s, uh, it’s kind of a unique market. You know, they have three countries and the relationships they have and, and the span, the sheer expanse of, of the market here. And we’ve gotta leverage that for everybody’s benefit. Right,

Steve Britt (08:40):

Right. Exactly. A that’s the goal, right. To, to really drive even more of these things. Um, so it’s a big challenge operationally to, to work through all the nuance and details, but it is a big opportunity, not just for our organization, but the region continuing to build lean on a lot of things.

Scott Luton (08:59):

Great point. All right. So one final question about your role before we kind of go global a bit is what’s, what’s the one favorite aspect of your role that you love the most?

Steve Britt (09:09):

One’s tough. I I’m, I’ll narrow it down to two. Okay. One is, it’s a different job every day, right? We don’t know what’s gonna come out or what’s new or what we need to look at or what today’s challenges are. So that’s exciting. And, and the reason it’s exciting is really my favorite things. My team, I’m surrounded by a high density of talent. I’ve got really good folks who I can rely on that lets me sleep at night with all the craziness we’re facing in international trade. Um, but that’s my favorite thing is, is working with those folks, whether in-person or remote, like we have been a really good team, really good environment to work in it and at a good organization that supports us

Scott Luton (09:50):

Love it. And I love that how you put it too high density of talent, where you happen to be an engineer from Oakland, you know, well-spoken alright. So let’s talk about, let’s go global here. So, you know, in, in a historically challenging year, like 20, 20, there’s been no shortage of challenges and, and developments across industry to, to pay attention and study and learn from, and make decisions with. But you know, what’s one thing in particular here, at least lately that you’ve been tracking from a global supply chain standpoint.

Steve Britt (10:23):

Yeah. I think the trade agreements we talked about are a big part of it, but I think they fit and it’s not just trade agreements, right? It’s protectionism, it’s trade Wars, it’s Brexit, it’s all these things we’re seeing across the globe. But to me that all builds into supply chain resiliency, right. And the design and network, and that’s been exacerbated more than anything this year with COVID and the impact and regions to regions and the shutdown. So as we all analyze our supply chains and where our risk is and, and our weaknesses, and now customs, my group comes in to crossing freight in and out, how do we get things escorted? How do we get them imported? Um, it really all ties together, but I think that’s the area everybody’s looking at from a cost, from a risk, from a timing perspective right now,

Scott Luton (11:12):

Let me ask it. And I’ll, hopefully this isn’t a curve ball, but there are so many folks out there that even in supply chain. Now I spend a little time for a small family owned manufacturer near the beginning of my career, where we brought things in from Canada. And it always made my job a bit harder and, and, and, you know, open up my eyes because that was a blind spot for me. Um, and, and to, to a large degree, it still is. And even in this interconnected world, what’s, you know, for, for someone that may not be, uh, in tune or not having much experience in importing and exporting or the whole customs world, what’s one thing that might surprise some of our listeners.

Steve Britt (11:49):

You know, I think it’s the, the overwhelming volume. So most people are aware of customs because something got stuck in customs or they’re crossing a border and they’re nervous and they’re showing their passport and whatever. Right. But, but the vast majority of customs, the partnership between industry and us customs and border protection itself to really facilitate trade, legitimate trade, right. All the programs you can be part of to make sure that things run smoothly. And, you know, I’m lucky, like I said, my team, we do a good job of that, and it’s kind of a gift and a curse because it makes it so easy to move things internationally. That on the flip side, you, you have to educate people to really respect the border. And yeah, we can ship to Canada and we can ship to Mexico and we can do these things very effectively, but we still have to follow a process. We still have to have documents. We still have to do the right things. And we do a good job, uh, 99% of the stuff. And it’s always the, the management by exception, right? So that’s the biggest thing is, is the volume, the overwhelming majority of it. If, if you reach out in your organization and find your experts, you’ll find they know a lot, and there’s a lot of strategic things they can do to make, make all of that work a lot smoother.

Scott Luton (13:07):

Mm well put, well, share this little anecdote with you that you might get a kick out of. Uh, we’ve got a serious here at supply chain now called logistics with purpose. And it’s all about really highlighting the logistics and supply chain behind a lot of nonprofits or companies that are doing really good job giving back and giving forward as we call it. And we were featuring a coffee entrepreneur, uh, based in South Georgia here near our neck of the woods. And he was recalling some of his earliest days. And there was one at a certain point in this company’s history, there was a point where he was making his biggest coffee purchase from South America, ever coffee beans. Right. And he had a little bit of a blind spot when it comes to logistics and customs and whatnot. So he placed it. It was, it was, uh, bring being brought in through Miami.

Scott Luton (13:54):

And he had planned on just jumping in his truck and driving down to Miami and picking it up himself and free and easy, simple rocking. He learned the most expensive customs and supply chain lesson as he put it from those days. And from those those learnings. And, uh, he looks back and said, that must have been the biggest, but the most expensive coffee being purchased in his company history. But that’s in that really illustrates. And I appreciate you answering my earlier question in so many of us have a blind spot when it comes to truly international trade and all that goes in to, to him being able to handle that sheer amount of volume that you just spoke to.

Steve Britt (14:30):

Yeah. It’s uh, in company to company where it fits where an organization like mine fits is different, uh, you know, spiritually, we’re close to tech. So in some organizations you’re, you’re with tax. And, and that makes a lot of sense on the compliance side operationally though, you know, some of the tactical there’s actually shipments moving, leads us closer to supply chain. And then in some organizations, that’s part of finance, et cetera. So that’s one reason. Um, I think even the education program in the world, right? There’s not a lot of, of courses. And I can tell you, I teach a course at a university. We started a few years ago in global supply chain in the first day. I always ask my students which are graduate. And upper-level undergrads. Have you guys learned about customs in your other global supply chain classes? And it’s generally a resounding no, there’s a lot of opportunity there to, I think, to expose it. Uh, the current trade environment we’ve existed in with a lot of these things being in the news. It’s the first time in my whole career. When I tell someone, Hey, I do customs, I manage customs, whatever. Then they actually ask questions. They don’t just like slowly back away at the party and go find someone else. So it’s quite the opportunity.

Scott Luton (15:47):

Um, it seems like it, um, it reminds me of George Stan’s in Seinfeld where he always went, he always took every opportunity to call himself an importer exporter in [inaudible] industry. Yes. Yes. I’m very glad.

Steve Britt (16:00):

That’s the other thing people always say like, Oh, see, you’re an importer and then export. Yeah,

Scott Luton (16:07):

Love it. Um, all right. So before we start to wrap up with some of your thoughts on AIG, so you teach, which I love that there’s so much give back and give forward in that profession. What’s give us some good news. You know, I’ll tell you from my involvement, we’ve got, um, interns, I hate that word, but so we call them the associates and we’ve learned so much from their talent, uh, and just their point of view, but give us some good news as you interact with, with current next generation, you know, w what are some of the observations that you, you, you take

Steve Britt (16:43):

From your teaching? I think the world is a lot smaller to know future generations. And when I talk to students or our interns or our co-ops, or, you know, they, they’ve grown up in a digitally connected world and, and everyone understands that realistically, you can start an international corporation from your basement. You can be on Etsy, selling stuff all over the world, or, or a million other ways. Right? So, so this concept of international trade and customs, as I speak to them, isn’t that foreign they’re, they’re excited by it. And they have questions about it, and then the shift to digital content. And what does that mean right? With, with intellectual property and everything else that exists, right. Content creation and, and all these things that you know, you and I talked about briefly earlier, right? So, um, there’s a lot of talent, you know, there’s a lot of great ideas. Um, people really are willing to work and learn and, and have excitement. So every chance I get, I, I love to teach and, and work with the students and things, but, but selfishly, I like it because I learn a lot from them. It’s, it’s a great activity.

Scott Luton (17:55):

Love that, love that when one of our, um, employees that that’s earlier in his journey, um, when he, when he first in his first few months with us, I was overexplaining, uh, in my, in my mind, at least a bit of a complex technology platform in my mind. And I’ll never forget. He turns to me after I’ve been overexplaining for probably 10 minutes and he looks and says, Scott, I’m a digital native, I’ll figure this out really quick. So I’m good. And it was just such a great lesson learn, but I agree with you, we learned so much from, from this, uh, this next, the current generations, the next generation and whatnot. Um, all right. So let’s talk about AIG. Clearly, we’re big fans of the automotive industry action group. And we liked around here, some words that we live by is deeds, not words, right. And you got action in the name and that’s, that’s really epitomizes what AIG does, but in your view, on, in your involvement, your participation, what, what do you really value about the AIAG community?

Steve Britt (18:54):

Yeah, I think there’s two big things. One is the networking, right? There’s a lot of like-minded, but different individuals involved in, and you can learn from partners of all different sizes and shapes and, um, you know, backgrounds to come together and work through common industry issues. The, the other thing is kind of the, the, the drive towards standardization, be that in training opportunities, be it in how we create labels on parts, et cetera. So that’s a huge benefit because I know as an OEM, when I’m working with a supplier, they’re also working with two or three or five other OEMs too, and where we can consolidate and have similar standards, it allows them to be that much more efficient, which means they get me my answer quicker, just like they get everybody else, their answer, which is ultimately what we want. So I think AAG is a great conduit to those types of things. The, the trainings, the events, the education, the supply chain summit, the customs town hall, which is the day before it, um, those are great industry events with a pretty low barrier to entry, right, for the value perspective. So big fan of it, uh, we’re really involved me and my organization, and one AA AIG does so big fan love to champion their costs.

Scott Luton (20:14):

Love it, and appreciate your support. You know, AIG is a nonprofit I believe, and correct corrections on organizations to help support its operations and all the good work it does across not just automotive, but many factoring supply chain, all these kind of cross sectional, uh, sectors and parts of industry. Um, alright, so toughest question of the day. I’m sure folks are gonna want to connect and learn from you a bit. So how can folks connect with you and Fiat Chrysler automobiles?

Steve Britt (20:42):

Yeah, I mean, the, the easiest way for me personally, is I’m on LinkedIn, right? As Steve, easy to find, um, for the organization, you can go test, drive our cars at any of your local dealers. Um, obviously we have all our websites, all our major brands. We have FCA for the overall organization, but, uh, really easy to find our products and, and check out what we’re doing.

Scott Luton (21:08):

Love it, love it. Uh, Steve, a pleasure to connect with you and Dodge is one of your brands, right? Correct. You mentioned that, uh, I recall one of my favorite vehicles I’ve ever owned was a Dodge Avenger probably about 20 years ago. Uh, loved that car. And, uh, but so many people can connect with the brands you mentioned. So really appreciate what you do. Thanks for taking time with us to share some of your perspective.

Steve Britt (21:31):

All right. Great, Scott, thank you. Thank you to supply chain now for what you do and helping educate everyone out, out on the industry and what’s going on.

Scott Luton (21:40):

Thanks so much, Steve. So to our audience, we’ve been chatting with Steven Britt, senior manager for customs at Fiat Chrysler automobiles, and clearly an engaged AIAG member. Thanks so much, Steve, uh, to our audience. Hopefully you’ve enjoyed this conversation as much as I have real down to earth. I mean, customer, I love how customs experts can bring it down to earth like that supply chain nerds came really, you know, give it to you for the people, so to speak. But, uh, if you enjoyed this episode, check us out wherever you get your podcasts from, we challenge you, just like we challenge our team. Hey, do good give forward and be the change that’s needed. And on that note, we’ll see, next time here on Supply Chain Now.

Would you rather watch the show in action?

Watch as Scott welcome Steve Britt to Supply Chain Now through our YouTube channel.

Featured Guests

Steve Britt has worked in numerous roles within Supply Chain and Manufacturing functions in the Automotive and Alternative Energy industries.  His specialty is in International Trade and Logistics, driving the strategic use of trade programs to drive value to the supply chain by reducing costs, mitigating risks, and maximizing refund opportunities.  He is a Licensed US Customs Broker who holds an MBA, as well as a B.S. in Economics and B.A. in Communications from Oakland University.  In addition, Steve currently teaches a course on Customs Compliance & Risk Management at Wayne State University.


Scott W. Luton

Founder, CEO, & Host

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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