Paul Rice fell in love with Nicaragua when he was there doing research for his senior thesis at Yale. But the more time he spent in the country, the more disillusioned he became with the traditional government-funded, top-down approach to economic development. He heard about the fair trade movement gaining steam in Europe and decided to try the model in Nicaragua, with great success. In this episode of Logistics with Purpose, Paul joins host Enrique Alvarez to talk about how fair trade supply chains work and the kind of change they can user in for participating communities and families.
Welcome to Logistics with Purpose presented by Vector Global Logistics in partnership with Supply Chain. Now we spotlight and celebrate organizations who are dedicated to creating a positive impact. Join us for this behind the scenes glimpse of the origin stories change, making progress, and future plans of organizations who are actively making a difference. Our goal isn’t just to entertain you, but to inspire you to go out and change the world. And now here’s today’s episode of Logistics With Purpose.
Enrique Alvarez (00:34):
Welcome. Welcome to another episode of Logistics With Purpose. My name’s Alvarez, and today I have a really interesting human being. He has done amazing things and, uh, was honored with the Ethical Corporations 2019 Business Leader of the Year. He has a lot of things to share. He goes sometimes by Dom Pablo, but we’ll, uh, better known here in the US by Paul Rice, founder and c e o at Fair Trades usa. Hey, Paul, how you doing?
Paul Rice (01:00):
I’m doing great. Thank you so much for having
Enrique Alvarez (01:02):
Me. This is great. I’m excited to have you. Uh, you and I met at the Conscious Capitalism event a couple years ago, and we have had the opportunity to hang out for two years in a row. Hopefully you can make that three and four and five every time that, I mean, you have so much to, uh, offer and it’s always very interesting. But before we dive into your, uh, amazing career and, uh, changing people’s lives, just tell us a little bit more about you. Who, who are, who is Paul
Paul Rice (01:31):
<laugh>? We need a bottle of Nicaragua, Florida rum to, uh,
Enrique Alvarez (01:35):
I would take you on that offer. Next time we see each other, we’ll go, uh, through the rum route. But just briefly, I mean, where did you grow up? Tell us a little bit about your childhood.
Paul Rice (01:44):
Yeah, so I was, um, born and raised in Texas, actually born in Dallas, grew up in Austin, went back to Dallas for high school, uh, as a, as a high school student, started to get interested in issues of, uh, social justice and, um, um, my family traveled a lot, especially to Mexico. So I grew up kinda seeing the reality of other countries from a very early age. And so I went off to college, uh, went to Connecticut, uh, for, for college. And, um, ended up studying economics and political science, and got very interested in international development and, uh, and global poverty and how to fix it. And that became my passion from, uh, you know, age 18. And, um, um, had a chance to go to Nicaragua in, uh, 1982 for the first time to, uh, study the, the land reform and the cooperative movement there and, and, uh, fell in love with the place. And
Enrique Alvarez (02:41):
So it must have, must have been an amazing, uh, experience. And, uh, I’ll jump back a little bit to your earlier days before we jump into Okay. Nicaragua, but you, before we started recording, you mentioned that, uh, yeah, well, you mentioned that you were in Mexico. Before we started recording, you mentioned that you just came back from Mexico. Yeah, uh, an amazing, beautiful, uh, beach town that I didn’t know about. Uh, what was the name of it, just so we can have it. Uh, SA Mexico, if anyone is listening to this, um, SA Mexico Paul recommends
Paul Rice (03:12):
Great, great place. It’s just an hour north of, uh, Puerto and, uh, great whale watching, surfing. All the things
Enrique Alvarez (03:19):
Certified by Don Pablo.
Paul Rice (03:21):
Enrique Alvarez (03:22):
So, uh, going back, so tell us a little bit like a one story or two of your early years, something that kind of shaped who you are. I mean, you told us a little bit about your, uh, your upbringing and that you traveled a lot and your passion for, uh, changing the world, but any kind of story that kind of started showing you the man that you would later become.
Paul Rice (03:41):
Sure, yeah. You know, um, uh, my growing up years were, were, were hard. Uh, my father left our family when I was a year old and, uh, never returned. And so my mom at the age of 37, found herself with three kids, no education, no job, no money, and no man. And decided that she was gonna never depend on someone else for her livelihood again. She got a job, she enrolled in college, uh, got her bachelor’s, master’s in PhD over the next 10 years while, while raising me and my two sisters. And, uh, you know, so I I, I’ve always felt like I had a front row seat on the original Wonder Woman Show, you know? Yeah. My mom was, uh, my only parent, and she was amazing. And I feel so blessed to have had her as a role model, uh, a woman that worked incredibly hard, that had progressive values, uh, you know, in the sixties and seventies around things like race and gender and the word Vietnam, and all of those things.
Paul Rice (04:43):
And so I, I was imprinted with a very progressive, um, mindset, uh, from an early age and, you know, cause we were poor. I started working when I was 11, uh, first shining shoes, then mowing lawns, but I had an knack. I had an entrepreneurial streak. And so, um, um, a couple of years into lawn mowing, I figured out a way to penetrate the, the higher end neighborhoods and get paid much for the same amount of work. And then I hired some other boys my age and, you know, hi, had hired hands basically. And by the time I was 16, I had saved up enough to buy a house. And, uh, wow.
Enrique Alvarez (05:23):
With this landscaping, well, started like a lawn mowing, but guessing it became much larger down the road.
Paul Rice (05:29):
Yeah. I mean, it was mostly lawn mowing, man. It was, you know, that
Enrique Alvarez (05:32):
Paul Rice (05:33):
Hard work. But I saved, and, uh, at 16 I bought a house, my mother cosigned, because I was a minor, became a landlord at 16. And, um, I flipped that a few years later and, um, was able to pay for, uh, the rest of my education at Yale with the profits that I made on that. Wow. From, from an early, learned the value of hard work, but I also exercised this entrepreneurial energy that, um, you know, was already bubbling up in, in me from an earn at early age. And which, you know, today in my current role as a social entrepreneur and, uh, and leader of the Fair Trade Movement, I find that my, uh, my entrepreneurial energy is still very much engaged on a regular basis. We can talk more about that in a minute.
Enrique Alvarez (06:16):
No, but that’s fantastic. And thank you very much for sharing. I mean, first and foremost, what’s your mom’s name? Amazing woman.
Paul Rice (06:22):
Enrique Alvarez (06:24):
Ruth Rice. Wow.
Paul Rice (06:25):
Ruth Rice. Here’s my mama.
Enrique Alvarez (06:28):
Sounds unbelievable. I think that, uh, what she accomplished, uh, under such circumstances. It’s just something not everyone can, can pull off, right? Yeah.
Paul Rice (06:38):
Enrique Alvarez (06:39):
Yeah. That’s really good. And you’re the, you’re the el what’s, uh, you’re the older of
Paul Rice (06:43):
I’m the youngest.
Enrique Alvarez (06:44):
I’m the baby. So you’re the baby. So you had three moms, basically by, by then. Yeah,
Paul Rice (06:47):
Exactly. Yeah. And, um, yeah, my mama passed away three years ago at the age of 95.
Enrique Alvarez (06:53):
Wow. I’m sorry. Sorry to hear that
Paul Rice (06:56):
With me and my sisters at her bedside at home. So she had an amazing life and, uh, and she had a great dad. And I, I think of her every day. And I’ve got her picture looking at me right here on my desks.
Enrique Alvarez (07:06):
Well, I’m pretty sure she must be incredibly proud of, of you. And, uh, she sounds like a terrific mom. Uh, do you remember something kind of when you were younger, when you were at 11, kind of working your first job, anything that she probably told you? Something that, that you have probably extracted a lot of energy to keep up, or,
Paul Rice (07:25):
You know, she worked very hard and showed me by example, the value, the value of hard work and, and the value of saving and, um, and eventually the value of investing. You know, I, I think I learned all of those things from her in those very young, young years. And, uh, and it was not, you know, by talking, but mostly by doing. She was, uh, you know, she, she modeled, um, she modeled that behavior for me. And, uh, obviously, you know, she was, uh, very formative in my life.
Enrique Alvarez (07:58):
Well, uh, thank you so much for, for sharing that story. Uh, again, congratulations. Sounds like you had an amazing mom. Thank you. You received an MBA at Yale Economics and Political Science. So how, how did it
Paul Rice (08:10):
Happen? MBA was later. The MBA was later. My ba uh, my bachelor’s degree was at Yale. Yeah. And, um, and I focused on economics and political science. And frankly, when I, when I finished my four years at Yale, I was certain I would never go back to school for a master’s degree. <laugh> the FDA is later in the story. That was definitely, uh, a, a surprise for myself as well.
Enrique Alvarez (08:33):
Moving on to, to your career a little bit, tell us, uh, a little bit more. I know that you started this lawn mowing business very early on. What came next? After the lawn mowing? The flipping of the house, uh,
Paul Rice (08:45):
You know, after college, um, like I said, I’d been in Nicaragua for, uh, um, for a, a three month stint in between my junior and senior years in college. And was it like a mission, mission trip, or what was that thing? No, no. I was doing research. I was researching, uh, the land reform and food policy. And, uh, I lived on a co-op in, uh, in the countryside and did a lot of histories with farm workers who had received land, uh, during the land reform, uh, program, and, uh, and informed a cooperative. And so I was looking at, um, uh, productivity, uh, land and labor productivity on cooperatives versus non-cooperative farms. So there was an academic, this was for my senior thesis at Yale. There was an academic, you know, reason to be there, but, but really I was just there cause there was a revolution going on <laugh>.
Paul Rice (09:40):
I was, uh, very excited about that and, uh, wanted to learn. And, uh, I fell in love with Nicaragua. And so a couple months after graduation in 1983, I bought a one-way ticket to Nicaragua, and I went back. Wow. And, uh, and I ended up staying for 11 years. And it became, you know, the kinda the first chapter of my career. Uh, I spent that time way up in the mountains in northern, uh, Nicaragua in, uh, a region called the Segovia, uh, which is, uh, a coffee producing region. Some of the best coffee in the world is growing up there. And, um, I had a chance to work on a lot of different, uh, development projects, right. International development projects that were designed by very well-intentioned smart people, you know, in U S A I D and different development agencies and, and, and non-governmental organizations around the world.
Paul Rice (10:33):
Um, you know, usually involve millions of dollars in development aid to support these projects. And I worked on a lot of these projects for, for a number of years. And, um, it was a lot of fun. I mean, I got to, um, work with farmers, uh, you know, wearing blue jeans and cowboy boots and riding up into the hills on horses and motorcycles and visiting with farmers, helping to organize farmers, helping to, uh, teach, you know, basic management skills, uh, and, and budgeting and finance skills to, to farmers there. And, um, I met my wife, my, my wife, a beautiful Nicaragua woman who was also very involved in, uh, the social movement there. And, and, uh, Mari and, uh, we had our, our son Emiliano, uh, there in Nicaragua as well. And, you know, I, uh, it was a, it was a great life. And, um, uh, at the same time, over time, I, I began to feel increasingly disappointed and, and even discouraged with this, um, traditional model of, of, right, right. This top-down model where well-intentioned governments and agencies send millions of dollars to help alleviate poverty, um, through economic, grassroots, economic development. And yet, more often than not, in my personal experience anyway, uh, we didn’t really help farmers develop their own capacity to solve their own problems. I think more often than not, we, um, actually created dependency on corn. A
Enrique Alvarez (12:04):
Is that, is that, I’m guessing a little bit the reason why you started your first venture, uh, for the Cop Coffee export cooperative? Did I pronounce that as it pro pro depending on Spanish, English,
Paul Rice (12:16):
<laugh>? Yeah. So I, you know, I was, I was so, um, discouraged with that model of development a that I, um, started looking around at other, um, other approaches and kind of by accident, um, in, in, in 1990 I heard from a friend about the fair trade movement and, uh, fair trade at that time was big in Europe. Uh, there wasn’t really much happening in the United States. Uh, a couple of companies equal exchange and some others, but there was no real fair trade movement in the US the way there was in Europe. And, uh, it was interesting that, you know, the Fair Trade people had a slogan trade, not eight trade,
Enrique Alvarez (12:57):
Not, which, which speaks exactly to your earlier point. Right,
Paul Rice (13:00):
Enrique Alvarez (13:01):
Show us don’t like buy from us, don’t give us money.
Paul Rice (13:03):
People don’t need our charity. They just us to pay them a fair price, you know, for all their hard work and for the harvest that they, that they, uh, that they produce. And so that was a very compelling idea to me. I, you know, I’ve never met a farmer that wants our charity, farmers just want a fair return. Right. So, um, long story short, I ended up organizing Niro was very first fair trade cooperative, uh, with 20 coffee farmers. And we, that first year we filled one container of coffee. Wow. Uh, uh, one container with fair with coffee, and we shifted to a fair trade buyer who paid us, um, a dollar a pound after cost a dollar a pound for our farmers, uh, at a time when, uh, the local market price was 10 cents a pound. Oh,
Enrique Alvarez (13:46):
Wow. It makes such a huge difference. Plus there’s so much margin in the, especially coffee supply chain that it’s totally worth it. Right?
Paul Rice (13:55):
Yeah. I mean, we were literally getting our farmers 10 times more than what their neighbors were getting. And, and just to like break this down, I was working with very, very, very small poor farmers. People with one acre, maybe two acres of land. The average harvest volume was 2000 pounds of coffee a year. So one ton, 2000 pounds. So if, if they got 10 cents a pound, you know, they’re neighbor 10 cents a pound, that was $2 total cash income for the year. Wow. Not even a dollar a day. Not even a dollar a day. And our farmers that year got a dollar a pound, so on average they were getting $2,000. Most of them had never seen that much money ever in their lives. And so, uh, you know, I was a very popular guy that first season. Um, and I got a new nickname that year. People started calling me Pablo.
Enrique Alvarez (14:44):
Pablo. I like that
Paul Rice (14:47):
Paul. That was my mantra. Join the co-op and we can pay you a, a dollar a power. And, um, that led to, uh, over the next four years that I led the co-op that led to us organizing three families. We went from 20 families to 3000 families all over Northern Nicaragua, uh, who brought their coffee together. We milled it, uh, we controlled the quality and we exported it direct jumping over the middlemen. And by exporting direct to, uh, fair trade buyers, uh, we also went,
Enrique Alvarez (15:16):
Was that in Europe, I imagine? Right. The first container was going to Europe since Europe had already movement. Yeah. The US did not have this movement yet. Right?
Paul Rice (15:24):
Exactly. Exactly. Um, so, you know, we were able to develop a multimillion dollar copy business that was delivering, um, extraordinary income back to our family. Right. I mean, our families were getting so much more money by virtue of this direct form of trade. And by virtue of the fair trade, um, uh, premiums that we were getting, that they were able to stay on the land first and foremost and not have to immigrate. Uh, they were able to feed their families three times a day. Cause sometimes poor families skip meals cause they, you know, they have no choice. Uh, we dug wells in communities for the first time and brought, brought clean drinking water to the families, which immediately improved health. We created a scholarship program so that kids could go onto high school and eventually onto college. We started an organic certification program. And so many of our farmers became sustainable farmers, uh, and organic certified. We, we reforested Hillside that had been deforested by transnational lumber companies, a generation earlier. Um, you know, in short we did all of this really cool stuff. And, and here’s the punchline, thanks to nobody’s charity. Right,
Enrique Alvarez (16:38):
Right. It was just like a fair price for what they were doing. Certain thanks, yeah.
Paul Rice (16:43):
The fair return through a more direct connected supply chain and, uh, and through the fair trade movement. And so, you know, the, the thing that excited me the most was how proud people were, you know, the, the hope and the pride and the dignity and the self-confidence, uh, of people who previously had seen themselves as victims of globalization. And through this journey became a co-owners of a multimillion dollar coffee export company that was delivering extraordinary value and hope for the future.
Enrique Alvarez (17:18):
Wow. That’s, I mean, must have been incredible. Not only to be the catalyst of something so amazing, but then just to be there to witness it. Cuz you mentioned that you started, uh, in, uh, in 90, in the early nineties. And then you did this for how long? Like 10 years And at what point? Well, before we, so what point did you start? Uh, fair Trade usa
Paul Rice (17:38):
Well, lemme get to that. Yes. Um, so, so I led this co-op for the last four years that I was in Nicaragua, um, from 90 to 94. Wow. And honestly, you know, this experience completely changed my life and, and completely changed how I viewed the market and the world of business in the effort to improve the lives of the world. Before this experience, I really didn’t think the market had much to offer. In fact, I thought business cause it’s profit oriented was more the problem than the solution to the plight of poor coffee farmers. What I learned through this experience was that markets and business can actually be quite possibly the most powerful li for change and the power most powerful tool for enabling the world’s poor on a journey outta progress. And, um, you know, I witnessed it. I was a part of it.
Paul Rice (18:38):
It wasn’t theoretical. It was very practical. And so, you know, I think that was when I started to see myself as a conscious capitalist and as someone who had found a way to kind of harness the power of the market for social and environmental good. And so at that point, 11 years in Nicaragua, Nicaragua wife, Nicaragua’s son, I was Pablo. I didn’t think I was ever gonna come back to the us but at that point I had an epiphany. And then, and the epiphany was, I had a calling to see if I could take the Fair Trade movement from Europe and bring it to the US Right. To see, to see if I could adapt that model, which worked for the European market and the European consumer. No one had really tried to adapt it at scale to the us. So I came back to do that.
Paul Rice (19:21):
And you know, I, um, you mentioned my MBA earlier, when I first came back, I just, I felt like I needed to learn the tools of business, right? Uh, I’d been running a, a a, an export company in Nicar. So I kinda learned doing, but I didn’t feel like my depth of knowledge was enough to be able to build a fair trade movement in the us. So I came back to California. I got an MBA at, uh, uc, Berkeley’s High School of Business. Nice. Uh, it was an amazing ride. It really felt like coming home, coming back to coming to Berkeley. Um, cause there was a very strong entrepreneurship, uh, program here. Not so much social entrepreneurship. Uh, but remember this was like 2006, so the internet was taking off. A lot of my classmates were starting tech ventures. And so there was, there was just a, uh, you know, an environment of creativity and um, and, and risk taking and exploration, uh, uh, around, uh, entrepreneurial endeavor that, uh, I thrived on. And in fact, I wrote the business plan for Fair Trade USA in my second year entrepreneurship class. And, um, and then launched, uh, fair Trade USA in, uh, in 1998. And, uh,
Enrique Alvarez (20:35):
So for, and for people that might not know exactly what Fair Trade USA is, could you just tell us a little bit more about the actual organization and how it works and what you guys are set up to do?
Paul Rice (20:45):
Yeah, absolutely. So, um, fair Trade USA is, um, um, kinda the, the, uh, the hub of the US Fair Trade Movement. Um, we are a nonprofit organization, um, relatively small, 180 employees, uh, 25 million in revenue. Uh, but we, I like to think of us as the kinda center of an hourglass, you know, the skinny part of an hourglass. So above us, the market, we work with 1500, uh, major corporations, uh, from Whole Foods to Walmart, Safeway, Costco, all the major companies, and then lots of brands as well. Um, we have 66% consumer awareness of our Fair Trade certified Seal. Wow. You’ve probably seen our Seal Fair Trade certified on,
Enrique Alvarez (21:40):
I love that you have all this prompts by the way, that just show you’re the first, the, the only one that has done that course
Paul Rice (21:45):
Have props, bro.
Enrique Alvarez (21:46):
Amazing. That’s, that’s the way to, to go.
Paul Rice (21:49):
We, um, uh, you know, we, last year we were able to catalyze an 11 billion market, 11 billion in product sales here in the US with our label. And so that’s kinda the top of the hourglass. And then the other side of the hourglass are all the farmers and that we work with around the world. Of course, I started in Nicaragua, but today we’re in 51 countries in Africa, in Asia, in Latin America. Wow. Uh, we, we work in coffee, we work in tea and sugar and chocolate and fresh fruits and vegetables. We work in, um, uh, seafood and dairy and now apparel and home goods and other factory made goods. Um, and, um, uh, today we’re working with, yeah, like over a million, uh, just over a million farmers and workers in, in 51 countries. So what do we do concretely? What is Fair Trade usa?
Paul Rice (22:41):
Um, you know, our main role is to define fair trade, right? To define the Fair Trade Standard. Uh, yeah. Fair trade’s a philosophy. It’s a movement but also a standard like the organic standard. Correct. So we have a checklist of three compliance criteria that, that address labor issues on the farm or in the factory that address social issues, that address environmental issues. So all the stuff that you would imagine, right? Like living wage and no child labor and no slave labor and worker safety and health and environmental impact. All those things are in the Fair Trade standard. And our farms and factories and fisheries get audited every year. And if they pass the audit, then they’re certified and are eligible to sell with the Fair Trade Label on their package. And on the other side of the market, the companies we work with, all these brands, uh, and retailers agree to pay more money. So that’s the secret sauce of Fair Trade, you
Enrique Alvarez (23:39):
Know, and you would also open your network to them. So if a farmer somewhere gets certified, you’ll also funnel him through to the companies that you’re already working with you. Exactly. Which I’m guessing it’s a really, really win-win for everyone.
Paul Rice (23:51):
Exactly. Matchmaking supply and demand is a key part of what we do. Absolutely. Wow. It’s interesting cause there’s so many approaches to social, uh, uh, social auditing and, uh, you know, their codes of conduct. And, um, you know, most of the efforts out there, uh, are essentially asking suppliers to be more responsible, be sustainable, but the costs are your problem. The costs are the suppliers problem. Like most companies don’t say supplier. If you produce in a more responsible way, if you pay your workers a living wage, we the buyer will pay you more money. Right. We’ll reward you for that. Fair trade model does exactly that. And that’s what makes us unique. Our message to suppliers, to farm owners, owners is if you meet the Fair Trade Standard, the market will pay you more. And we call that the Fair Trade Premium. And last year we delivered a hundred million in fair trade premiums back to all the farms and factories. And cumulatively we’ve created over a billion now in fair trade premiums back to the communities that we work with over the last, now 24 years that we’ve been in business. So it’s, it’s a, it’s a really just a finishing idea.
Enrique Alvarez (25:08):
Paul Rice (25:08):
It’s a really different idea than top down charity. Right. Our, our, our approach to improving the lives of farmers and workers and to protecting the environment and reducing, uh, the climate impact is by enlisting companies and consumers to reward those, those responsible suppliers. And, and, and, and, and so the, the, the end result is better livelihoods for hardworking families all around the world. And for us as consumers, we get to feel good knowing that, you know, one package of coffee at a time, here’s a leg. I love that one package of coffee at a time. We’re changing the world.
Enrique Alvarez (25:48):
Well, and, and on top of that, it sounds to me that it’s, uh, also profitable and, uh, for companies that are doing this because there’s a willingness to pay what you call the Fair Trade Premium already. So some of all of a sudden you’ll be able to not only attract better employees, better, uh, you’ll be able to attract better customers. You’ll become like a higher end brand you like. So it’s not, they’re just, again, paying more for the sake of paying more. I’m pretty sure that they see it by now, that paying more for this kinds of things will in return yield, uh, much, much, uh, larger profit for them as well.
Paul Rice (26:21):
Well, I’m really glad you raised that cause that speaks to our theory of change,
Enrique Alvarez (26:27):
Paul Rice (26:28):
My, my message to, um, you know, to Patagonia or to PepsiCo or to Whole Foods or to Walmart, my message isn’t take a profit hit in order to help your farmers and your workers. That’s not my message. My message message is anchored in a theory that Michael Porter at Harvard, uh, described as shared value. And the idea of shared value is that we go beyond the fixed pie mentality where we’re just fighting over the size of our slides, right. To an expansive mentality where new value is created through a different approach to business. And that new value is shared by the stakeholders in the model. And so my hypothesis at Fair Trade USA is that if companies do fair trade, it’ll be good for business. And so absolutely win, but business also wins as well. And so you, you just to a couple of the attributes for one, it gives the brand, uh, or the retailer a brand halo.
Paul Rice (27:26):
It gives them a message to tell the consumer. And, you know, overwhelmingly consumers say they want more responsible and sustainable products, especially Gen Z and millennial consumers. So that’s number one, right? That’s if you will benefit number one for the business community, um, uh, of fair trade number two. And your audience will really appreciate this supply chain resilience. Everyone’s worried about supply chains these days. Well, you know, if you’re Starbucks or Pete’s, you need to ensure a reliable supply of high quality beans. Fair trade helps you do that. Because guess what? When you pay the farmers a premium, they give you their best beans, they prioritize you and their deliveries. If they ever stock out, you’re not gonna be the one to suffer. I mean, it’s just logical. There’s a, a degree of loyalty in the fair trade transaction that makes supply chains more, uh, resilient and more reliable. We’re doing a pilot with Walmart right now on, on Fair Trade tomatoes. And it’s really interesting cause um, uh, when we design the pilot, and by the way, you know, a pilot for Walmart means Walmart today is the largest fair trade tomatoes in the <laugh>
Enrique Alvarez (28:38):
That that is. So that is incredible by the way. Congratulations.
Paul Rice (28:41):
But we’re, you know, we’re doing a, with Walmart on tomatoes and when we started it, we, they, they wanted design a dashboard of KPIs that we would be tracking and of it was looking at benefits to the, from the fair trade premium and all of those things. But then they, they wanted to, in some other things, they wanted to put in productivity. Like is a fair trade farm more productive than a non fair trade farm? They wanted to put in worker retention. Wow. You know, it is a fair trade farm, able to retain their workforce in higher numbers than non fair trade farms. And at one point in this early conversation, I said to them, why do you care? I mean, why do you care about productivity and worker retention? You don’t own the farm. Right? Right. You’re buying from a supplier who’s buying from the farm. If the loses its workforce and can’t deliver, your supplier will find another, another buy from.
Paul Rice (29:39):
We secure resilient supply chain, you know, to meet the growing demand that we project in the future. So we care about the farms, we care about productivity, we care about worker retention and all of these other, uh, attributes. Cause we want to identify farms that will work for the, for us into the future. We want to support them and we want to partner with them for the long term. And so that means care caring about the things that they care about. And that blew me away. Ok. So I’m gonna share a couple numbers with you.
Enrique Alvarez (30:11):
Well please do
Paul Rice (30:13):
From this pilot. Cause you know, we’re two years in now and so, and
Enrique Alvarez (30:17):
It was only tomatoes, right? Or there’s other things that are included. This was just for the tomato farms?
Paul Rice (30:23):
No, we do more with Walmart. Correct. Uh, Walmart, uh, does a lot of fair trade coffee, for example. But we do some other things with Walmart. But this was our first venture into fresh produce with Walmart. You know, obviously it gives us a template in the future to look at, you know, bananas and bell peppers and avocados and all the things. Okay. So we’re two years into the pilot and we’re seeing worker retention rates at 87% on these farms versus 60% industry average. And and what does that mean? Worker retention? It means, you know, at the end of the harvest people go home, uh, and then do they come back? And the reason why this is so important, number one, there are labor shortages throughout US agriculture and Mexican agriculture, which is where the farms are located, both in the US and Mexico. Um, so if a farm owner doesn’t get all the workers back the next season, it means their recruitment costs go up. They have to look for labor, it means their training costs go up. They have to train workers. And typically productivity is not as high. Cause those workers are just learning the business. And so what we’re finding is that, and it just makes sense, these workers are getting the fair trade premium, they’re getting benefits. Right.
Enrique Alvarez (31:33):
Why would, why would they leave you? They’re treating them fairly and they feel valued. And
Paul Rice (31:37):
So the worker retention rates are so much higher and the productivity is higher. And so, you know, that is a, a strong benefit both for the farm owners and then in Walmart size. Ok. These are stronger suppliers. This a more resilient supply chain. So we’re, you know, we’re so excited about this pilot cause Walmart has just told us, you know, we’re, it’s no longer a pilot. It’s a program and that’s great. How to ramp it up.
Enrique Alvarez (32:02):
Paul Rice (32:03):
Thank you. Thank you. You know, that’s another, uh, attribute, you know, when I think about building a shared value model workers and the environment, but also helps the business world. You know, we talked about sales, we talked about supply chain resilience and then, you know, the reputational P piece, right? Cause there are no more secrets in the global supply chain. You know, if a, if a factory collapses, workers are crushed or if child labor is exposed on a, on on farms sooner or later, you know, cause every farmer and worker in the world has one of these, right? And so sooner or later that will be exposed and it’ll damage the reputation, right. Of the demand or the retailer this buying. And it doesn’t matter if you’re directly responsible, the public will hold you responsible.
Enrique Alvarez (32:47):
Especially now cuz you mentioned like new generations. And I think this has clearly been changing over time. And you have children, I have children as well for, for my children in particular, they’re not gonna see this as a nice thing to do. I actually, I argued the other day that they don’t see this as premiums. It’s not the fair trade premium, it’s not the sustainability premium for them. This is the only product that I have. There’s no, they’re starting to not even see or, or, or entertained products that are even though in the same category. Yeah. They are not fair trade, sustainable, good companies. Uh, responsible purpose driven.
Paul Rice (33:22):
Exactly. No, that’s so true. It’s so true. Reputation matters. I’m, I’m, I’m writing a book now, by the way.
Enrique Alvarez (33:30):
What, go ahead. What, what is the, do you have title
Paul Rice (33:32):
Yet? Trade, I figure, you know, I’ve been in this movement now for 35 years. I’ve earned the right to write a book about it. And uh, one of the chapters in the book is Reputation Matters. And it’s just about how, you know, maybe 20 or 30 years ago companies could get away with right? Not really paying attention to the conditions in their supply chain. Um, but today, um, you know, cause there’s more transparency
Enrique Alvarez (34:01):
And you can’t hide, right?
Paul Rice (34:02):
You can’t hide from what’s going on. And it will affect your reputation if you know bad stuff, uh, you know, becomes public. And so more and more, I mean, I think a lot of companies are joining kinda the conscious capitalism movement, right? Right. And are embracing sustainability and social responsibility for, for good reason, for values. But you know, other companies, um, for better or for worse, they’re also embracing better practices. Cause they don’t wanna beed by a, by a scandal, by a child labor scandal in their supply chain.
Enrique Alvarez (34:36):
No, definitely. It’s a, it’s a strategic, it’s a strategic competitive advantage, as you mentioned with a lot of, uh, upside for companies that apply this principle. So you’re, you’re absolutely right. I think it has come from being nice or social about something and it’s become like a key competitive, uh, driver that’s going to fuel, uh, your, your profits. Yeah. So fair trade u s a amazing story. 35 years in the making and growing fast. Uh, two things. So you have more now than 30 product categories that you certify, correct? Yeah. How do you think about, cuz you have everything from coffee to tomatoes to tr I mean, how are you thinking about adding the new categories? Uh, is there like a strategy process behind, behind that?
Paul Rice (35:21):
Yeah, there is, and and primarily it’s, um, it’s market driven. So, um, you know, our, our latest, uh, our, our latest n new categories are cosmetics and footwear. And it wasn’t because we, we woke up one day and said, Hey, the workers in the co industry are exploited and they need our help. Rather, it was a market leader, uh, elf, e l F, um, that, you know, is a multi-billion dollar brand and they sell in Target and Walmart and you know, it’s kinda, um, uh, anac accessible price point, uh, product, uh, especially for young women. And, um, so it’s a great match for us in terms of the audience that we wanna reach. Uh, it’s not a super elite brand. It’s um, you know, it’s it and it’s a, uh, targeting a younger consumer. And so we were excited when they came to us and said, we see what you’re doing in apparel and home goods with Patagonia and J Crew and Gap and Pottery Barn.
Paul Rice (36:21):
Can you take that model and adapt it to the world of cosmetics? And so, you know, we did the research, we developed the, uh, the, the, the module and extra module in the standard for, for cosmetics. And we launched with Elf, um, uh, I think we certified their factories last year and we launched with them last month. So actually the, you know, the, the, uh, the rollout is underway and that’s just hugely exciting to me. Cause I think that’s going create a ripple effect where other, uh, cosmetics brands are going to look at this lighthouse brand that has gone first, uh, and um, and then want to it. So that’s very much a part of our growth strategy is to identify the right grounds to partner with first and then to create a dynamic where other companies wanna come along and
Enrique Alvarez (37:06):
Join. Well, and it’s exciting to see, uh, you probably mentioned it, that companies, it’s not probably like it was 20, 15 years ago, like companies now are coming to you. So you’re, you’re really going from like this bringing deferred trade movement into the US to really just becoming the standard, uh, out there. And so a lot of companies are gonna continue to come back to you are gonna continue to ask you to help them. And I’m very must be very exciting to be part of that change. And of course, I’m very proud that I have the, the honor to speaking with you today. And I’m sure that a lot of people and companies out there will, uh, reach out to you after the interview. And of course as you finish your book, do you have any date to, to kind of finish any
Paul Rice (37:45):
Oh yeah, we’re early
Enrique Alvarez (37:46):
Stages and post deadline.
Paul Rice (37:48):
Yeah, we’re very early stages. We just got, uh, our publishing deal with, um, public affairs and, uh, so we’re just starting to write and, uh, target publication spring. So spring of 24. Alright. Right. Which will coincide with our 25th anniversary celebration.
Enrique Alvarez (38:06):
Well, congratulations for, for that as well. And before we kind of, uh, leave you, I wanted to ask you a little bit, and changing gears to the lessons learned, right? I mean, you have tell us a lot of things, but if you consider and now ask you this question, if you consider your, uh, current Paul Rice Don Paul, what advice? And usually it’s the other way around, right? It’s like what will your current self, uh, advise your older self? But let’s switch that around. What would the younger, um, advise the current Paul Rice? What would he say?
Paul Rice (38:44):
Always stay true to your values.
Enrique Alvarez (38:46):
All right, Paul, this is, this is incredible for people that are, that are listening to us.
Paul Rice (38:51):
I’m gonna add on that, you know, my younger self would be dismayed that I spent my time talking to, you know, Doug McMillan at, at Walmart, and, uh, you know, John Mackey at Whole Foods before he left. John really just retired. But that’s a lot of the work that I do. Um, working with CEOs of major companies and on their sustainability journey, being a thought partner to them, obviously providing services to their companies, but also being a resource and a thought partner to incredibly, um, influential leaders in the, in the American business community that are trying to figure out a way to overcome the historic trade off between being profitable versus being sustainable. Right? I think the mentality in the old way was either I can optimize profits from shareholders or I can be responsible and sustainable, but I can’t do both at the same time.
Paul Rice (39:49):
And that the smart business leader today, the emerging mindset is yes, you can be sustainable and support the success of the firm and be more competitive in the long term, um, by caring, by caring about responsibility and sustainability and baking that into the business model. And so I think we’re in, you know, the early stages of a 50 year transition in capitalism from, uh, you know, greedy capitalism to conscious capitalism. And many of the leaders of that are people who have embraced fair trade and who I have access to. And so I, I get to hang out with, um, and, and, and be a, a partner to some pretty incredible business leaders. And so, you know, my 20 year old self would’ve said, oh no, stay away from, you’re gonna get, you’re gonna lose your your compass. You’re gonna lose your moral compass. And you know, the reality is, the business leaders that I work with, they share our values.
Paul Rice (40:48):
They share a desire for the world to be more sustainable. They share the desire for the, the, the, the kids of farmers and workers around the world to be able to stay in school. Uh, American business leaders don’t wanna burn up the planet. They, you know, they, they believe in in growing numbers. Not everyone, but more and more business leaders believe that business can and must be, uh, a force for. And so I’m really proud that I get to bring my values to work every day and I get to help other business leaders do the same. And so I think, you know, my, my 20 year old self would be a little skeptical. And so I hear him all the time, <laugh>, you know, staying, staying as a values driven leader. And what I love is that, you know, I don’t feel alone at all. Quite the contrary. I feel like this is becoming the new normal in the business community where business leaders, you know, figure out a way to use their businesses for good.
Enrique Alvarez (41:49):
Well, I cannot think of a better way to end this interview. I mean, that was incredibly thoughtful and I completely agree with you. It’s refreshing to hear that companies and people that you work with on a day in and day out, uh, basis are starting to change. Some of them are already there, some of them are as I guess, advanced when it comes to fair trade as, as you are and your organization is. So Paul, for anyone that’s listening to us that actually want to learn more about, you want to learn more about Third Trade s usa want to maybe go through the certification process, where, where can they connect? What, what can they do to get to know you and your organization better?
Paul Rice (42:26):
Yeah, absolutely. So, you know, for, I I, I would love to connect with any of, of, um, your listeners, uh, who are interested in exploring Fair trade. Uh, our website is, um, www.fairtradecertified.org. Um, fair Trade USA is the name of the organization. I’m on LinkedIn, would be happy to connect with anyone, um, and, you know, and, and be, um, a source of support to businesses that are looking to bring greater sustainability into their supply
Enrique Alvarez (42:55):
Chains. Well, thank you very much. It’s been a pleasure, uh, for anyone listening to this episode. If you like conversations like the one we just had with Paul, please uh, don’t forget to, uh, subscribe. Thank you so much and we’ll see you on the next episode. Thank you.
Paul Rice (43:10):
Paul Rice, Since launching the Fair Trade Certified™ label in 1998, Paul has helped establish Fair Trade as one of the fastest growing segments of the food and apparel industries. To date, Fair Trade USA has partnered with over 1,500 leading companies, including Green Mountain, Nespresso, Whole Foods, Costco, Kroger, and Target. Fair Trade USA now certifies coffee, tea, cocoa, sugar, coconut, fresh produce and fish. Through groundbreaking partnerships with Patagonia, Athleta, West Elm and J. Crew, Fair Trade has begun certifying apparel and home goods. In 2021 consumer recognition of the Fair Trade Certified label hit 66%. To date, Fair Trade USA and its partners generated over $1 billion in additional income for farmers and workers in 51 countries, allowing them to care for the environment and steadily improve their livelihoods. Paul has been named Ethical Corporation’s 2019 Business Leader of the Year and is a four-time winner of Fast Company magazine’s Social Capitalist of the Year. Paul is also the recipient of the prestigious Skoll Award for Social Entrepreneurship and has spoken at the World Economic Forum, Clinton Global Initiative and Skoll World Forum. Connect with Paul on LinkedIn.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Director of Sales
Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.
With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.
When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.