“When I sit with the charity, we’re helping them maintain their budget, improve their budget, get rid of the goods. They’re not ending up in the landfill, which is key. And then once, once it gets to the other countries, then it’s helping their economy. We’re helping them sell their goods. I mean, there’s even stories of, they would have parties in Africa. When it, when a bale of clothing would arrive, they would have a big party to auction and sell it all off.”
– Melenie York Logistics/Export Manager at Whitehouse and Schapiro
What happens to the excess textiles that arrive at charities and thrift shops? Whitehouse and Schapiro buys secondhand textiles and sends them abroad where they can continue to add value to different economies rather than ending up in a landfill – helping the originating charity at the same time.
Melenie York is their Logistics/Export Manager. She regularly interacts with buyers, suppliers, freight forwarders, and fumigators to move as many as 10 containers per week.
In this conversation, Melenie shares her unique supply chain concerns with Supply Chain Now Co-hosts Greg White and Scott Luton, including the constant worry about shipping containers sitting in ports such as Chile or Pakistan that are unable to move under the pandemic shutdown conditions.
Intro – Amanda Luton (00:05):
It’s time for supply chain. Now broadcasting live from the supply chain capital of the country. Atlanta, Georgia heard around the world, supply chain. Now spotlights the best in all things, supply chain, the people, the technologies, the best practices and the critical issues of the day. And now here are your hosts. Hey, good afternoon, Scott Luton and Greg white,
Scott Luton (00:31):
which you hear on supply chain now, welcome to today’s episode, Greg, how you doing? I am doing great. It’s been a great day and I’m looking forward to seeing what we’re up to now. We’ve got a great conversation teed up. Uh, we’ll introduce our guests momentarily, but today’s episode, we’re continuing our logistics with purpose series PowerBar, dear friends, over at vector global logistics. And this show, Greg, it’s all about folks that are changing the world in some way, shape or form, you know, quickly it’s become one of our favorite series, right? There’s been some really endearing and some invigorating stories come out of this. So I think this episode is going to continue in that regard. Quick programming note, if you enjoyed today’s episode, do check us out wherever you get your podcasts from, and don’t forget to subscribe. So you don’t miss a single thing.
Scott Luton (01:17):
All right. So Greg, let’s dive right in. Uh, let’s welcome in our R esteem cohost for today’s segment Valeria Hernandez with vector. Hello, malaria. How are you doing great. Great to see ya. I really have enjoyed our warmup conversation and of course we’re big fans of what vector does. So especially our work together on the series. Now the Lariat Greg has brought a special guest to today’s show. Well, we have got Melanie York export manager with white house and Shapiro, Melanie, how are you doing? And well, I’m doing well. All right. So for starters, Melanie, tell us about yourself. You know, where are you from?
Melenie York (01:57):
Do you have a story from your upbringing? Right? So I’m from Baltimore, Maryland. That’s where I am now. I grew up here and when I was 23, I went and lived in New York city. Studied art history, worked in the art world. When the art market crashed, I went and worked for an art book distributor. So people were still buying art books. People were still interested in art, but couldn’t afford art, buying our books, small little catalogs, museum parallels, but then they published a book on models and that book flew
Scott Luton (02:27):
and became global.
Melenie York (02:30):
So that book opened up a Japanese market, which then opened us up to selling them other photography books. So I became, so I was a sales, I was in sales, but then I was in charge of exports to Japan, Germany, England, and Australia.
Scott Luton (02:47):
So, Hey Melanie, real quick. Or you’re an art lover.
Melenie York (02:50):
I still do love art. Yes.
Scott Luton (02:52):
What’s your favorite type of art or artists?
Melenie York (02:55):
I don’t, um, pigeonhole. I, I just love pretty, but I am a snob about it. I love that, Melanie. I love that. Alright, so we’re going to shift gears here and Valeria, we’re curious, better journey, right? Yeah. Tell us about your role in your professional journey. So when I was in New York, I would go to the warehouse. I would visit the warehouse would work with the warehouse. Workers, saw the inventory, and then the circumstances brought me to Baltimore. Back to Baltimore. I came to work at a warehouse that bought used books from different Goodwills salvation Army’s missions, used books by the truckload. I was the logistics manager, arranging all the trucks to their warehouse in Toledo, Ohio. So that started me off with working with, with charity suppliers. So, and seeing the important role that this offers to that this money offers to them to have, to be able to maintain their programs and continue their soup kitchens and their food drives.
Melenie York (03:59):
It’s also big money also at the end. So also it seems like that was your, one of your first forays into recycled goods. Right. You know, just because the first owner of a book, you know, it’s done with it, many more folks could enjoy that same book. Right. So right. To see the story of a, of a book travel. So then, um, when I left that company, I went to work with white house in Shapiro cause I was familiar with them cause they were also buying books from our suppliers. And when I started bill Shapiro was alive and working and he, um, was leading the organization and he would always talk about, there’s a book travels at a T shirt and it’s about a tee shirt that was made in China and it followed it around the world to the whole chain. So when I started there, I was just doing, um, over the road, trucking and working with many of the same Goodwills and salvation armies, and then sending them to warehouses in Houston and Miami.
Melenie York (04:55):
And then I grew up in, grew in the organization and now I’m in charge of exports. And so you are managing the shipping across over the road truck, correct? Right. Okay. And how long have you been at the organization and group seven years now. And one last question before turning to Greg bill is no longer with, he passed away last August. Okay. And he founded the organization and it’s a family organization. It was a family run business. It’s I believe four generations now. So it was his grandfather and his father were in the business and now his nephew, Ryan London has taken over and he’s expanded it globally. Tri-fold pretty much. All right. Well, appreciate you that clarification. So Greg, let’s dive more into the organization. Yeah. So tell us a little bit about what the company does. You share a little bit with us, at least when you started, but it sounds like that’s expanded quite a bit.
Melenie York (05:50):
So I’m sadly with them, the pandemic right now, our shipments to Chile, which is how I work. Vector co have come to a halt, which is terribly sad and horrible. We, at one point before the pandemic, we were doing maybe eight shipments a week with vector and Chile. So we supply all of their used clothing stores and their toys stores. We supply them with toy, use toys, clothing, accessories, belts, and purses, Rick, a BRAC, which is all of your knickknacks that you have in your house, right? Yeah. John and chotchkies go or, you know, and then it’s all we sell it all by the pound, by the pound and sell it by the pound.
Scott Luton (06:30):
Melanie, have you rerouted some of these goods,
Melenie York (06:33):
we’re holding onto a lot of goods right now. Pakistan just opened up. So, but they just take clothing and maybe some shoes, we ship a lot to Nicaragua. We supply a thrift store, chain Mayer. What we send to Pakistan. It usually goes, it may end up in Africa, but we don’t right now. We’re not currently shipping directly to Africa. But one thing I forgot to say is that my father and I had no intentions of following in his footsteps. He was an export manager as well, or Kira or Shapiro in sense, a different,
Scott Luton (07:04):
Oh, now I’m working with this small world. So you’ve shared with us kind of the run up to the show. And it’s interesting when you define a role or give it a title, how sometimes that’s just a small portion of, what’s done. Tell us a little bit, we know you’re the export manager, but tell us about what all you do and
Melenie York (07:25):
a lot of customer service. So when the suppliers call me, I have to know everything that the suppliers have to ship that week. And then I work with my boss to figure out which, which customers we’re going to send it to. We’re going a lot, the loads. Then I reach out to the forwarder and I get my bookings and I set up the drayage. Then I do the invoicing, I get the invoicing and then I complete the load. So submit the information back to the forwarder, but also there’s customer service in between with the supplier and with the forwarder, a lot of back and forth.
Scott Luton (07:57):
Hey, Melanie, way back. When I think it was my first role in manufacturing, 15 years ago, most of what I’ve managed kind of in a similar role that you had was all domestic. And then occasionally we had to ship stuff and get stuff across the border from Canada. And those were some of my longest days because of the, of the customs issues. And some of the things I can’t imagine, especially with all the countries you’re involved with, you know, all the problem solving and firefight. And you probably do just to get stuff where it needs to
Melenie York (08:27):
one of the biggest snafoos that happened last year had two bookings off by one. Number, one container was intended for Karachi and one was going to kill it and they got swapped and they ended up in Dominican Republic where they had to wait for many days, until we could figure out how to divert them. The carrier felt horrible. We had to deduct the money. We deduct it from him. It was ugly. And there was nothing I could, could have done. I couldn’t have stopped.
Greg White (08:59):
I got a quick question that might help some of our folks who aren’t as familiar with logistics and transportation. One, if you could describe drayage for folks and to share a little bit about how you and the folks at vector work together, you know, and how they help you through this process,
Melenie York (09:17):
drayage is dead inland fucking in an intermodal container from the shipper to the port. So that shipper has to get an empty container from the port and then return it back to the port with Valerea also with Chile, which complicates matters a little is that all of the containers for certain items require fumigation. So that’s a real hassle because you have to hold the container for several days in a yard, it takes 24 hours with fumigation, certain cities don’t have fumigators. You have to find out how to get the fumigator there. So with vector, they set up the fumigation. Sometimes they’ll set up. So there’s a difference between port bookings and door bookings. Sometimes they’ll do a door booking where they take care of all the shipping, everything from doctor door, or sometimes I’ll work with them and I’ll, I’ll do the drayage. I’ll do the trucking. So we’re just constantly in touch with the deadlines to when there’s a port cut. And if you missed the port cut and then the container sits there for days and accumulates to merge,
Greg White (10:22):
I have to ask this question now then have you two ever actually met in person? That’s that’s incredible. Cause you were talking about having texted and communicated with one another, a lot of ways. Wow. That’s cool. I’m glad we got to do this. I’m impressed that y’all go the extra mile and work with the fumigators. I didn’t realize that was part of the activities y’all get involved in.
Valeria Hernandez (10:45):
Yes. Everything that goes to the killer that is using it. It has to be fumigated. So we coordinate everything to make these happen. It takes 24 hours to be permeated, but well, many of the health of a lot with this,
Greg White (11:02):
Larry, I know you particularly and everyone at Becker, big fans of white house heroes. Tell us a little bit about, you know, why you wanted to share them with the logistics, with purpose series and what you see. That’s so special about what they’re doing.
Valeria Hernandez (11:19):
Okay. Yeah. I think we choose many because she’s one of the biggest shippers that we work with. We work together from different places from gala Baltimore, Philadelphia. They are always shipping with us many containers. Sometimes actually we moved 10 containers per week. She’s always helping us with all information. She is very nice. So I think that is one of the most important things to work with someone that is open to help work. It’s easy for us to work with someone like Melanie. So we admire him. We really like to work with here with her company. That’s the reason
Scott Luton (12:04):
it seems like there’s a noble mission element, Melanie, to what you and your organization does. Right? I mean, sure, because first off, starting with the supplier. When I sit with the charity, we’re helping them maintain their budget, improve their budget, get rid of the goods. It’s they’re not ending up in the landfill, which is key. And then once, once it gets to the other countries, then it’s helping their economy. We’re helping them sell their sell goods. I mean, there’s even stories of, they would have parties in Africa. When it, when a bale of clothing would arrive, they would have a big party to auction and sell it all off. That brings imagery to minds. I mean, that’s the power of logistics, the power supply chain. So I appreciate what you do. It’s gotta be really rewarding, Melanie. I mean, to be a part of that and be able to make that happen and get rid of the obstacles and the problems that get in the way of those types of cells.
Scott Luton (12:58):
I mean, frankly, celebrations around the world, that’s gotta be a rewarding day. Yeah, it is for the most part. Well, and lots of headaches, I’m sure there’s lots of headaches as well too. So Melanie Valera and I were talking kind of, we love asking our guests kind of beyond more broadly, you know, what, what’s an issue or a topic or challenge or two, but you’re really tracking more than others right now. I think right now, because of the pandemic, it’s really hard to see when things are gonna open up right now. I can’t imagine how many containers are sitting in Chile, not being unloaded. And now we’ve stopped picking up in Pakistan. How many containers we’re already sitting there waiting to be unloaded. And then how long they’re going to sit at the port to be unloaded for a while. There was a container shortage because containers weren’t coming back from overseas, that seems to have loosened up some, I think just the question of what the world’s going to look like visibility.
Scott Luton (13:58):
It has been all the rage for years, right? And supply chain across in the end supply chain. And what you described there, at least to me, Melanie, I think of the lack of certainty and the lack of visibility. And uh, and that’s just in current operations, right? Where things are today. And then you apply that same level of uncertainty and lack of visibility to where we’re headed. There is a lot of concern and a lot of folks are, you’re trying to figure that out together. So malaria, what does that mean? Kind of hearing that, and as you think about other customers or the industry, are you seeing a lot of that? Same, no uncertainty out there.
Valeria Hernandez (14:33):
Yeah, totally. It’s been like one month ago that we’re having some issues because of the pandemic I’m in charge of all the experts going to Chile virus is extremely bad. So right now our clients in Chile are asking to not cheap anymore. So that’s of course a problem that all the warehouses have been emergency they’re in homes. So that’s a big problem, but we have to push more and to see where else we can shave on how we can help our clients. Of course, of course we have to call them to send emails, to see if we can help in some way.
Scott Luton (15:15):
All right. So Greg, as we start to wrap up the interview, I know we want to make sure folks can get connected, right? Yeah. Melanie, tell us a little bit about how folks can find white house in Shapiro or maybe even connect with you.
Melenie York (15:28):
So our website is www we buy rags.com. We also sell rags, but we buy rags.com. We’re always looking for new suppliers and new buyers, so they can find me through. We buy rags.com.
Valeria Hernandez (15:43):
I want to say something about vector.
Melenie York (15:45):
I did get the chance to meet Emmerich and Rica came to visit me one day and their philosophy
Valeria Hernandez (15:50):
Melenie York (15:51):
for their employees and their business model is fascinating. It’s really great. Valerie, can you talk more about how you all have the, have the structure to do what you want?
Scott Luton (16:04):
Love that I love that
Melenie York (16:06):
true. What it is a certain philosophy.
Valeria Hernandez (16:08):
One of the biggest values in Baxter is to take care of people. So we are, we really want to always help people. We are taking care. Oh, good. What we can give and what we have also, we are, I’m helping to Africa, to Ghana, a better is sending containers there. We also, in this moment that we are having the buyers, we are importing from China and mask task. Perfect. It could be, we are really committed to help people that’s or biggest value always to help. Also we are a company that we like to be different. We like to prove that we are basing it on results. We are a big team that we are a basis in three different countries, Chile, USA, Mexico. We are really committed to, to show the results that we have. We are happy to be here. Well, I’m totally happy. I’m proud to be in vector.
Scott Luton (17:21):
Love that. And you know, Melanie, one of the things you were alluding to, I believe was the culture where they, they do have a lot of latitude, you know, because this is a 24 seven type of industry we’re in, you know, having the latitude to contribute and the freedom to get the job done and whatever it takes while enjoying, as you heard there from malaria, enjoying the role and the company and, and working with the customer. So I think it is up to your point, Melanie. It is a unique, and of course, as this whole series is based on, it’s about changing the world and doing so where it’s not lip service, but you see it played out in the actions,
Greg White (17:58):
which is really important. Yeah. I, well, you know, we see that in person all the time, right? Our first studio was in the vector corporate office. So we got the all day long and, and we know Enrique from even before we were intimately involved with vector and got to see the culture. And you can see that the culture comes from the kind of person that Enrique is. And clearly he’s instilled that in everyone on the team, hilarious just said it better than weekend, better than repay does sometimes. And that’s also clear indicator of a strong culture is when everyone can communicate it. And that’s one of the things that we just really admire about it. They give with every single transaction, right? Every country has their specific philanthropy that they give to for every shipment. You know, we, we kind of coined this phrase give forward, right? Some people give back, they do their business first. And then when they get a chance, they give this company and much like yours, Melanie give first. And you know, that this whole give forward concept is how we’ve distinguished companies that do that. And we’re happy to be working with the folks at vector.
Scott Luton (19:09):
All right. So we invite our audience. Of course, the checkout Melanie York export manager at white house in Shapiro, we buy rags.com. I love that simple URL. I’m sure there’s plenty of ways that companies can now do business with and support the great work they’re doing based. And then the whole company is based in Boston. I know y’all do work internationally, but the is based in Baltimore, just got a new warehouse in Hanover, Maryland. It’s a huge warehouse. I don’t know the square footage understanding. Well, a pleasure Melanie, for you being on the show here today. I love your story. Thank you for having me. And we’re going to wrap up here at momentary a little bit big, thanks to Melanie York export manager with white house in Shapiro. Big thanks. Of course, to Valeria Hernandez and the whole vector global logistics team. I love the good work they’re doing Greg. Great show. A pleasure as always. And yeah, you bet. Great. Now this is a great logistics with purpose series a to our audience. Thanks for tuning in, as Greg shared, we encourage you to give forward, you know, seek out organizations like the ones right here that are, that continue to do incredible work. In these challenging times, we have, and check out a variety of resources, including podcasts, live streams, webinars, you name it on similar content at supply chain. Now radio.com and we will see you next time here.
Melenie York’s involvement with warehousing and shipping came about from her interest and love of modern and contemporary art funny enough. In the late nineties, She joined a small art book distribution company in New York and took on the position of export sales manager as it grew internationally. Family matters brought her back to Baltimore and she began working as a Logistics Manager for an e-commerce site selling used books. From here, Melenie moved on to working with Whitehouse and Schapiro, a global supplier of secondhand products. Beginning with arranging domestic shipments via over the road carriers, she now oversees all exports and works closely with forwarders, intermodel carriers and provide customer service for our overseas customers.
Valeria Hernandez is originally from Quintana Roo, Mexico and is currently living in Aguascalientes, Mexico. She studied International trade and went to Germany to take International Management courses. She has worked as a sales agent at Vector for a year and a half, and she exports all used items from the USA to Chile. She likes new adventures, discovering different things, and she loves traveling and does it as much as she can.
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Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.