Supply Chain Now
Episode 1045

I think it's easy to believe that supply chain is becoming autonomous and technology driven. It is technology enabled, but it is still definitely human driven.

- Greg White

Episode Summary

The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

This week’s edition of The Buzz featured Kelly Barner, host of Dial P for Procurement, Greg White and Scott Luton, and was made possible by the team at 6 River Systems.

In this session, created in collaboration with a live Supply Chain Now audience, Kelly, Greg, and Scott discussed:

• The challenges associated with placing too much reliance on regulation in the fight against bad actors on the world stage

• Truck driver strikes that are once again causing disruption in South Korea, and how that government’s handling of them compares to the U.S. federal government’s response to the railway strike

• Disruptions in the lettuce supply chain that are interfering with (GASP!) the menu at Chick-fil-A

• The current trend of the U.S. manufacturing industry according to the Institute for Supply Management’s November 2022 Report on Business

Episode Transcript

Intro/Outro (00:00:03):

Welcome to Supply Chain Now, the voice of global supply chain. Supply Chain Now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from those making global business happen right here on Supply Chain Now.

Scott Luton (00:00:30):

Hey. Hey. Good morning, good afternoon, good evening, wherever you are. Scott Luton, Greg White, and Kelly Barner here with you on Supply Chain Now. Welcome to today’s livestream. Kelly, how are you doing?

Kelly Barner (00:00:41):

I’m doing good. Happy Monday.

Scott Luton (00:00:43):

It’s like you were doing a “here we are.”

Kelly Barner (00:00:47):

I know. “You’re just in.”

Greg White (00:00:49):

Yeah, that’s right. Wait a minute. Kelly, let’s ask that question again. How are you doing?

Kelly Barner (00:00:56):

Wicked good, Greg.


Greg White (00:00:57):

Thank you.

Scott Luton (00:00:57):

There we go. There we go.

Greg White (00:01:00):

Already complete.

Kelly Barner (00:01:01):

There you go. Joseph Boston, vitamin B.

Scott Luton (00:01:05):

And, Greg, how are you doing today?

Greg White (00:01:07):

I feel quite well, thank you. And, yeah, it was a great weekend. Chiefs let us down, but go Blue. Michigan, one, and Georgia, one. And the two teams that I thought – sorry, not that this doesn’t affect my mood, but I think I am relaying a lot of football fan’s feelings when I say that the two teams that I think most of us thought were the weakest and the top four of the CFP both lost, though one of them still got in, TCU and USC.

Scott Luton (00:01:44):

Right. You know, all I can say is I look forward to when it’s an 8 or 12 team playoff.

Greg White (00:01:51):

Well, next year. [Inaudible] next year.

Scott Luton (00:01:53):

Really? Next year? I thought it was going to be two years. Okay. That’s a great holiday gift. So, that’s going to be wonderful. It’s going to be one of the best sporting events of all year. And, Kelly B., your quick analysis on the college football playoff?

Kelly Barner (00:02:08):

Believe it or not, I have a comment on this. I married into a Penn State cult/family, so I do understand that next year the Rose Bowl is no longer Big Ten and PAC-12. It’s going to be part of the bracket system. And Penn State is going this year, so they’re getting to play in the last one of those sort of traditional match up things.

Greg White (00:02:29):

Oh, that is awesome. So, they did get it. So, who are they playing then? Is it SC? It doesn’t matter.

Kelly Barner (00:02:35):

It’s too much detail. Somebody else. Not Ohio State, I know that.

Scott Luton (00:02:40):

Join us at 11:00 for the full story.

Greg White (00:02:42):

Nobody from the PAC-12 is going to be Penn State, but it doesn’t really matter.

Scott Luton (00:02:46):

And, Kelly, only kidding, I’ve always enjoyed how you’re a proud non-football and other sports fan. We should give the NASCAR update though. And NASCAR season, is that right around the corner?

Kelly Barner (00:03:00):

Yeah. So, usually NASCAR starts right back up around Valentine’s Day. They have, I think they call them the Duels now. It used to be the Shootout Budweiser. It’s like a pre-season race kind of thing, which is fun. And then, there’s of course opening weekend, but usually it falls right around Valentine’s Day. So, this is kind of the brief couple of months during the year when all the NASCAR families try to time having their babies. And then, romantically, just in time for Valentine’s Day. I can’t tell you how many Valentine’s Day dinners I’ve had either watching Talladega Nights, the Jewels, or the opening race of the season.

Scott Luton (00:03:37):

Love it. Okay.

Greg White (00:03:38):

Any of those are good also. We had a discussion over the weekend, for some reason, about Days of Thunder. So, I don’t know if you all know this, but Clay “The Diesel -” that’s right, it was Friday when we were in Phoenix – has never seen Days of Thunder, so I hope he took the opportunity to watch this weekend.

Kelly Barner (00:03:57):

Seriously? Oh, that’s important.

Scott Luton (00:04:01):

All right. So, now that we’ve doubled down on the sports frontend here of The Supply Chain Buzz, we got to get down to news of what’s going on across global business, because The Supply Chain Buzz powered today by our dear friends at 6 River Systems. So, we’re going to be talking about some of the leading stories that are going on across global business. We got a variety of topics here today. And, of course, Kelly Barner, Greg White, and I here ready to get in trouble to get into it. So, where I want to start, though, Greg and Kelly –

Greg White (00:04:32):

Yes, Scott.

Scott Luton (00:04:32):

… is I want to share our With That Said, which is our weekly LinkedIn newsletter that went out over the weekend. So, we just surpassed 18,000 subscribers. We’ve accomplished that probably about two months. Thank you all for leaning into this kind of off the beaten path content from the whole Supply Chain Now family team. And with that said – no pun intended – we really celebrated many of our subscribers and listeners. So, check out the pseudo-Norman Rockwell painting there, Greg and Kelly. Is that pretty cool or what?

Kelly Barner (00:05:08):

Is that Kim Winter? Do you guys see him?

Greg White (00:05:11):

What’s that?

Kelly Barner (00:05:12):

I swear that looks like Kim Winter. I don’t want to point, it’s not going to help you.

Greg White (00:05:17):

I immediately locked on was Jason, I think kind of right there in the middle, from Imperative Entertainment.

Kelly Barner (00:05:27):

With the streak in his hair?

Greg White (00:05:29):

Yeah. Yeah. I don’t know that he has the streak, but definitely the face shape and the goatee.

Scott Luton (00:05:35):

Well, check this out. We pointed out a lot of folks kind of in the crowd.

Greg White (00:05:41):

I see Kim Winter. I see who you see as Kim Winter. Sorry, go ahead, Scott.

Scott Luton (00:05:45):

That’s okay. We’ll drop the link in the chat. We’d love for y’all to weigh in. Let us know what your take is, all the things. We also mentioned Greg and Kelly, some of their most recent commentary and analysis. So, y’all check that out. Along the same lines – and we’re going to say hello to a few folks here in just a second – our Leveraging Logistics for Ukraine project, the next meeting – really, the operations meeting -, is December 13th at 11:00 a.m. Eastern Time, that is a week from tomorrow. Folks, I tell you what, they have truly been moving mountains with this humanitarian aid focused project/initiative. Over 500,000 pounds of targeted aid has made it to Ukraine, Poland, and elsewhere. So, join in next week, even if you’re not in position to give or donate anything, join in to gather the market intel and get a sense of what’s going on and how you can help. So, maybe you can then go back and rally the troops and find a good way to contribute. So, next Tuesday – a week from tomorrow – at 11:00 a.m. Eastern Time. Greg, your quick thoughts here.

Greg White (00:06:50):

It is truly moving mountains, mountains of goods and materials for folks over there who are still going through this. We don’t hear about it as much. Although, I did hear that the leader of Russia may have taken a tumble and soiled himself over the weekend, which is kind of funny. But it couldn’t happen to a nicer fellow. But, yeah, it’s still an important initiative. And it makes me think, Scott, did you get a specific update? Did you join the latest call? I don’t know. I’m curious.

Scott Luton (00:07:25):

I haven’t, but we’re going to get –

Greg White (00:07:28):

[Inaudible] in terms of shipments out there.

Scott Luton (00:07:29):

Yeah. There’s a much bigger number than the 500,000 pounds that I shared earlier. So, we’ll see if we can get that update on Tuesday. But, Kelly, these are kind of do good initiatives that the global supply chain community should feel good about, right?

Kelly Barner (00:07:45):

Oh, absolutely. And just the Vector team’s commitment, I know they’re sort of spearheading the effort. There’s a lot of other people involved. You know, you always go through that initial burst of enthusiasm and then everybody kind of goes back to their day job. These guys have stuck it out. And it’s gone through multiple phases and evolutions, but they are still there doing the work that needs to be done.

Scott Luton (00:08:05):

Agreed. Well said there. Okay. So, y’all get involved. We dropped the link in the comments. Whether it is the newsletter, on a much lighter note, or the Leveraging Logistics for Ukraine, where we could use everybody’s help there.


Scott Luton (00:08:20):

Saying hello to a few folks. Katherine behind the scenes – big thanks to Katherine, Chantel, Amanda, and Clay – “Good morning/ Good afternoon.” Happy Buzz day, typically what Katherine or Clay shares here. Shelly Phillips, the one and only, says good morning. Now, Greg and Kelly, Shelly brings it every time. I mean, if you’re not tracking her comments on these conversations, you’re missing out, right?


Kelly Barner (00:08:44):


Greg White (00:08:45):

Yeah, I agree.

Scott Luton (00:08:45):

Let’s see. I’m going to skip over some of these comments that folks are dropping in the chat. Hey, some things are out of our control from time to time, right? But, hey, look forward to your contributions throughout the next hour as we tackle some of the most important news taking place across global business. Okay. Greg and Kelly, are y’all ready to dive into the first news item for today?

Kelly Barner (00:09:09):


Greg White (00:09:10):


Scott Luton (00:09:11):

The seatbelt is buckled ready to go, so we’re going to start. And, Greg, as I mentioned – I’ve got to find to find it. It’s right here somewhere – I’ve got my fire extinguisher here for your comments here on the front story. But we’re going to talk about China. And, Kelly, tell us about how China has been dodging tariffs on solar panels as of late. Tell us more about that.

Kelly Barner (00:09:33):

Yeah. So, this is an interesting example of any of these, whether it’s a supply chain complexity or manufacturing complexity, when you simply think that regulation will fix it, think again. So, China actually comes into play in two different places in the article. One is that we all know as part of the Uyghur Forced Labor Prevention Act, which took effect earlier this year. It was Xinjiang, that part of China where the Uyghurs live, where most of the materials for making solar panels came from. And, now, in order to export from there, you have to white list prove that forced labor was not used. So, now, that supply is sort of off limits.

Kelly Barner (00:10:13):

Now, the rest of China has tariffs placed against it by the U.S. They’re trying to create an opportunity for U.S. manufacturing to catch up. But these things take time. And because the tariff on products coming directly from China is a slim 254 percent, it has created an incentive for companies to actually route their goods through four different Southeast Asia countries. It’s Cambodia, Thailand, Vietnam, and Malaysia. They’re rooting the goods through those, doing just enough final assembly there to try to position it as being from those countries. That is not counting. And it’s U.S. manufacturers that are actually bringing this to the attention of the Federal Government and saying, “And so, what are you going to do about it?” So, interesting story about trying to stop bad things from happening in multiple places and actually incentivizing new and different bad things.

Scott Luton (00:11:11):

Well said, Kelly. Greg, your thoughts here?

Greg White (00:11:14):

Well, I mean, in a way, this is not new. Even when the tariffs were imposed on China, what American companies were doing was simply landing the goods in Mexico or Canada – and, sorry, I forgot about Canada. And then, that dissolved the need or the ability for the tariff to apply, and they would just drop it in Vancouver and bring it over to Washington or, you know, Mexico into California, or wherever. And I think what this really highlights is that we need to be thinking about the intent first, and then the execution methodology next. Because when, particularly, politicians are too prescriptive with what they want to have happen, not the outcome that they desire, they get way too specific because they’re lawyers. They get way too specific and they wind up, as Kelly is talking about, opening new misdeeds by confronting old misdeeds.

Scott Luton (00:12:18):

Well, you know, as one of the things Kelly kind of implied there, according to Wall Street Journal, which is where we had – y’all check out the article. That’s what a lot of our conversations is based around here today. I think the links in the chat – several thousands of shipping containers full of solar panels have been stuck in a variety of ports detained by U.S. Customs. Now, that has backed up – get this. I’m having to learn these new prefacing – 23 gigawatts worth of big solar projects have been delayed. Now, that number, 23 gigawatts, is two times the size of all a gigawattage that was installed in 2021, so that is huge. So, on one hand, is it slowing some good projects down that could lead to maybe more efficient, greener, and cheaper power? Sure. But to the ends that, Greg and Kelly, you’re both speaking to, is it preventing bad actors from doing more bad deeds? Absolutely.

Greg White (00:13:26):

I don’t think so. I really don’t think it’s preventing it. Because I think what we have to acknowledge here – I know you want me to flame China here, which I would happily do – if it weren’t for the fact that it is American companies importing these solar panels from China. They may be built in China, but China is not over here buying their own solar panels and bringing them in. We’re doing this to ourselves, right?

Scott Luton (00:13:48):

Sure. But I’m saying within detaining, this is a sign of the legislation and of the policies enacted in the last six, eight months of it starting to, at least, bring to visibility what is giving some bite to all the talk. Is it solving everything? Absolutely not. But at least it’s giving some bite to the talk of clamping down and controlling. Kelly, your quick thoughts.

Kelly Barner (00:14:17):

I think the thing that makes this so extra fascinating is that we’re not talking about shoes or tires or cars or steel. We’re talking about which is more important to you moving forward with green renewable energy, or human rights abuses, or punishing geopolitical bad actors? It creates this really hard question that regulators as well as companies are going to have to figure out and consumers are going to get their opportunity to weigh in as well. So, I love the complexity of this kind of story.

Greg White (00:14:48):

Well, it is a direct conflict within ESG.


Kelly Barner (00:14:53):

Yes, it is.


Greg White (00:14:53):

E for environmental, S for social justice –

Kelly Barner (00:14:57):

So, pick E or S in this case. And then, you have the governance, which is the law, which is attempting to work. But it’s not as simple as it sounds. ESG sounds lovely, right? But the execution is where it gets complicated.

Greg White (00:15:10):


Scott Luton (00:15:11):

Lot of good thoughts there, Greg and Kelly. Thank you very much. And we’ll keep our finger on the pulse of the story as it continues to play out, not just in in the solar panel arena, but many, many others. All Right. So, moving right along, by the way, hello, Kim Winter. His ears may have been burning, Greg and Kelly.

Greg White (00:15:30):

You put up that picture and see if he can pick who he is.

Kelly Barner (00:15:32):

Find yourself in the picture, Kim.

Scott Luton (00:15:34):

Yeah, I’ll revisit that.

Greg White (00:15:36):

Find Kim.

Scott Luton (00:15:37):

Shelly Phillips, I hope she can live up to the height we’re talking on the frontend. I know you can, Shelly. Hey, Leah Luton from Aiken, South Carolina. Hey, mom. I appreciate she always enjoys – that might be a little bit partisan. She may have some rose colored glasses on. But regardless, great to have you here as always. And speaking of, Shelly says, “Hey, are there any solar panels that do not involve -” yes, there are. And the other fact, what I didn’t share, is, about 80 percent of all solar panels here in the States come from either China or other aging countries, and of course, predominantly from China. So, even my simple mathematical ability would tell me that at least 20 percent of all solar panels used in the States don’t come from these oppressed regions, right? Kelly and Greg, is my walking around math sound good?

Kelly Barner (00:16:34):

It does sound good. Yeah. But the cost is very different as well.

Greg White (00:16:38):

It’s great. [Inaudible] used to be 100 percent, by the way, that the companies that make solar panels in the U.S. offshored to China with the intent of saving costs to do that. I mean, China didn’t exactly volunteer to do this. And those same companies are now the same companies waiting for those 2000 gigawatts of solar panels to come in from China because all they do is label them.

Kelly Barner (00:17:06):

That’s almost enough energy to time travel. Was it 1.21?

Greg White (00:17:12):

1.6 gigawatts.

Kelly Barner (00:17:13):

Was it 1.6? Okay.

Greg White (00:17:15):

Yeah, I think so.

Kelly Barner (00:17:16):

So, we need those solar panels.

Greg White (00:17:18):

Maybe Katherine can do a little research on Back to the Future and see. It was precisely X number of miles an hour, I think it was 77 miles.

Scott Luton (00:17:28):

Oh. Okay. Now, I’m with y’all.

Greg White (00:17:31):

[Inaudible] gigawatts which caused time travel in the DeLorean.

Kelly Barner (00:17:34):

Because nobody knew the word gig yet, gigawatts.

Greg White (00:17:38):

Yeah, that’s right.

Scott Luton (00:17:39):

I missed that.

Greg White (00:17:40):

Somebody should have travel back in time in the DeLorean and made it a better car, and then there wouldn’t be all these problems.

Scott Luton (00:17:46):

Which, by the way, there’s some fascinating documentaries on the whole DeLorean story on Netflix and Hulu and elsewhere, so y’all check that out. Really quick aside, too, Greg, for us in the Atlanta area, I remembered, and I’m separating this completely from the Uyghur issue. However, to your point, there was a company, a startup, that started at Georgia Tech called Suniva. And it grew rapidly into a big organization here in the Metro Atlanta area. And then, to your point, they pushed all production – as I recall – of this very innovative solar cell technology to – I think it’s in China – but at least Asia. So, that’s part of why we’re here, right, Greg and Kelly? But nevertheless, back on that first story, it’s good to see some of these shipments being stopped. And, hopefully, the ripple effect will continue moving up to a more proactive and preventative aspect. So, we’ll see. All right.


Scott Luton (00:18:49):

So, are we ready to keep driving? That first story generated so much discussion. We could make the whole hour, perhaps. But let’s move to this second story because it’s a fascinating one as well with some themes that are tied into some of the things we’re seeing here in the U.S. So, NPR and the AP reporting that South Koreans are taken to the streets in protest, but in support of the trucking community there. Kelly, what’s going on here?

Kelly Barner (00:19:17):

Well, this is interesting. So, you would be forgiven if you might think we were looking at an old article, because this also happened in May and June of this year. There’s different groups of truck drivers, different unions, and different types of specialized drivers within South Korea. The current strike that’s ongoing happens to involve the cement drivers. But there’s a possibility that it’s going to spill over to fuel tanker drivers. And, really, it’s coming down to a lack of ability to amicably settle debates that have come up in the past. When the pandemic hit, South Korea put in place, basically, minimum freight costs to ensure that not only would the drivers be able to make ends meet with costs going up, but that they wouldn’t be incentivized to do unsafe driving practices, and lead to actually social damage and property damage in order to, again, make ends meet.

Kelly Barner (00:20:12):

They did manage to initially settle things, but it has recently boiled back over. And now the government is taking steps to force the drivers back to work. Five thousand people showed up to protest in South Korea on Saturday. So, it was definitely making headlines even in terms of the numbers. And of course, earlier in the year, we saw the Canadian truckers. As I had commented on Dial P back then, I did think the Canadians protest looked more fun. The South Korean protest was very disciplined. They were very quiet and sitting in the streets. But if I had to pick a protest to attend, I would probably go to Canada, you know, if I was there purely for entertainment value. But just because they have a distributed job does not mean that they cannot come together, both through formal unions and also through simply coming together in terms of numbers to make their cause heard.

Scott Luton (00:21:08):

All right. So, Greg, beyond weighing in of what’s a more fun protest between South Korean and Canadian protest, weigh in on the story here.

Greg White (00:21:15):

Well, I think considering South Korea’s very recent collective group catastrophe, I would prefer that they somehow stay home and protest. But if it’s only 5,000 people, it’s not nearly as dangerous as whatever holiday they were celebrating when all those people got injured and killed. But I think that the important thing is that this all stems from government intervention. We keep talking about disruption in supply chain and how disruption is so much greater than it’s ever been. And, virtually, every single one of those significant disruptions, admittedly, one of those disruptions or at least one of those disruptions, was absolutely necessary. The seismic societal disruption of shutting down the entirety of society while we tried to resolve the pandemic. But all of those actions since have continued to exacerbate the problem by, in some way, motivating people to not work or not work for the going wage at the time they institute these things.

Greg White (00:22:36):

And I think this is important, it really enunciates how labor intensive supply chain is. I mean, frankly, every business, their biggest cost is labor. But I think it’s easy to believe that supply chain is becoming automated and autonomous and technology driven. It is technology enabled, but it is still definitely human driven. And we’re going to continue to have these disruptions. I mean, this is not unlike the topic we were just discussing. Government does this to solve this topic expeditiously to get themselves back on the top of the polls to appear popular again. And later, the unintended consequences of their shortsighted actions create yet another crisis. So, I think we have to be careful, we never will. But we have to be careful to not ask for too much intervention from government on these things. And we’re going to talk about yet another intervention from government in very short order – well, probably right on the back of this, aren’t we, that has the potential for dire consequences down the road.

Scott Luton (00:23:56):

Well, we are. But first I want to get this common in from Shelly. Shelly says, “I could not take my eyes off the ‘on the ground’ phone videos during the Canadian trucker strike. Kelly, it did look like a lot of fun. Hockey games and cleaning up the streets.”

Kelly Barner (00:24:10):

If there’s another one, Shelly, you and I are going. We’ll do some on ground reporting.

Scott Luton (00:24:14):

But to Greg and the segue we do want to make here, Shelly’s spot on. Shelly, you’re really vibing today.

Greg White (00:24:22):


Kelly Barner (00:24:22):

We knew we could count on you.

Greg White (00:24:24):

Everybody sees it coming, don’t they?

Scott Luton (00:24:25):

The Koreans sound like shades of how our real situation might go. So, on that note, government intervention and all –

Greg White (00:24:32):

By the way, let’s give credit where credit is due. I mean, we put the high bar out there and Shelly leapt right over it.

Scott Luton (00:24:40):

Agreed. Kelly, you have been doing a ton of reporting on the railroad industry situation. And just when folks may think that tragedy and stoppage could be averted, that may not be the case. Kelly, tell us more.

Kelly Barner (00:24:58):

Sure. And, actually, Greg, this is an excellent opportunity to bring in a little bit more Boston accent. Labor Secretary Martin Walsh from Boston directly to D.C., he was the one that originally headed off the rail strike back in September. Then, the union started voting because the membership has to weigh in. It’s not just the labor representatives negotiating with the railways. And four of the largest unions actually voted to reject the deal that was on the table. So, we got through midterms. And then, it sort of started to pop back up as these votes were going against approving the deal. And the most recent thing that took place, which was something that nobody wanted, was Congress got involved, they put a bill on the president’s desk, he signed it on Friday, which actually makes it illegal now for the railway workers to strike. So, they are being forced to accept the deal on the table.

Kelly Barner (00:25:51):

And the interesting thing about this, I think, does come a little bit the S in ESG is sort of the larger labor conversation. They’ve been given enormous pay raises. And so, I’ve heard a lot of people make the comment, “How can you complain? You’re getting 24 percent pay raises, some of it is backdated.” But what they really want, this is a quality of life issue, it is very difficult to get days off partially because the rail workforce is so much smaller than it was just a few years ago. And they really don’t have the headcount to allow people to take time off. And so, what workers are saying is, you can pay us all the money in the world, but if we have to choose between – one story I read, the worker had to choose between his son’s birthday and having necessary dental work done. And so, he made the decision to go with the birthday. And by the time he had enough time off to get the dental work done, the tooth could no longer be repaired and it actually had to be pulled.


Kelly Barner (00:26:47):

So, it’s easy for people in a 9:00 to 5:00 with sick time, and paid leave, and Family Medical Leave Act, and all those kinds of things to forget that there are still people out there working today that play essential roles within society that simply can’t take the time off, that we actually don’t think a whole lot about doing in other roles where we do have access to that kind of flexibility.

Scott Luton (00:27:11):

Excellent point, Kelly. I’ll get you to comment here, Greg, in just a second. But, you know, we’re trying to get an interview with an engineer from the railroad industry to really give kind of that take. So, stay tuned on that. And then, of course, that archaic law – I’ll say archaic law because it’s old – from 1926. That’s the law they’re leveraging to prevent a strike, potentially, from taking place. But, Greg, weigh in on what Kelly just shared there.

Greg White (00:27:38):

Well, I mean, it’s an old law, but it’s still the law. The Constitution also is still the law from 1776. So, I think we have to – actually, it wasn’t 1776 the Constitution.

Scott Luton (00:27:54):

How’s that going, Greg? How’s it going with you, man?

Greg White (00:27:56):

Yeah. Thanks. 1787. Thanks for letting me have that. I think what we have to recognize is that, again, this is expeditious-ness being performed by politicians to give the perception of a solution. And to Shelly’s point earlier, what she said was, “Why can they not see these unintended consequences coming?” It’s because they don’t look that far. And that’s not their fault. That’s our fault. They know that our collective memory is very, very short, weeks, if not less. I mean, you’ve probably seen television shows where they talk about the news cycle. If something doesn’t stay substantially in the press for two weeks, we, Americans, collectively, we don’t care about it. So, they know that they can do this incremental thing and look good. And when the consequences come, they’ll deal with those because we won’t remember that this stemmed from that.

Kelly Barner (00:29:04):

And we talked earlier, we don’t even discuss the war in Ukraine anymore. It is literally a war going on in our world, in our lifetime, and we’re, “Oh, you know, past June.” And it falls from the headlines. It’s terrible.

Scott Luton (00:29:17):

Right. Well, and that’s, of course, what bad actors are counting on. I was reading over the weekend, again, from the Wall Street Journal – I am an unabashed fan of their reporting – how grain shipments through the captured ports and through other ports within the Russian network, they’re being mislabeled so they can get in and out of these ports without true origins coming from Ukraine being identified. And the levels, the sheer levels of activity – I’m trying to remember the number – I think more grain under disguise will have been moved this year than in the last, like, seven years or something – it’s ridiculous – when everything was above board. So, to both of your points, it’s shameful. Shame on us for having goldfish attention spans.

Greg White (00:30:07):

TikTok is what Shelly just said. Where you can learn about a topic from someone who just read a Wikipedia page five minutes ago.

Scott Luton (00:30:15):

But the good news is there are plenty of ways to take action and don’t have your attention and priorities be driven by media, such as our leveraging logistics for Ukraine initiative. Okay, for the second time, I want to move on because I want to hit on – and by the way, Greg and Kelly, thank y’all for the update – that’s an ongoing story that has developments across a number of different levels. And we look forward to more interviews around the railroad industry.


Scott Luton (00:30:48):

But I want to do this, so 6 River Systems, of course, our friends and sponsors of today’s episode, they’ve got a couple of resources we want to share with folks because we know what’s coming here in December. We’ve got holiday gift buying. It’s already begun for the last couple months. It’s probably reached crescendo, I imagine, in December. But then, Greg and Kelly, the tidal wave of returns and we do a lot of work around reverse logistics and returns management. There’s great white paper from our friends at 6 River Systems optimizing your returns management process. So, we encourage y’all to check that out. We’ve got the link in the chat.


Scott Luton (00:31:27):

And then, also, Greg and Kelly, I don’t know about y’all, I’m a big sucker for a good business use case or case study. There’s lots of those from a variety of different industries from our friends at 6 River Systems. We’ll see some of their solutions deployed in a number of different ways, ranging from GXO to legend valve, incro, micro, topnotch distributors, and many, many more. So, y’all check that out. And if you think you’re too unique, Greg and Kelly, if you think your business may just be too unique for automation and robotics, hey, you’re not that special. Check out some of the stories out there.

Greg White (00:32:03):

It’s funny you say that, Scott, because having done thousands, literally thousands, of technology implementations, what I know is that every company is different in exactly the same way – we used to say that all the time. Look, there are only a certain number of ways to do business. Often, those things that are unique or specific to your organization are because of a particular strength. Or, in my experience, it’s been more likely a weakness within your organization for which you are compensating. And I think having seen a lot of technology implementation where there is a ton of labor involved and also seeing completely lights out, for instance, distribution centers in one of my favorite businesses, wine and spirits, so you don’t have to worry that someone has touched your 1962 Chateau de Fargues or whatever the heck that is, it was never touched by human hands. And I can verify that because I watched it happen. So, look, there is always some level of automation that is applicable here, first. And secondly, Chuck, right? What can personify it more than a robot named Chuck?

Scott Luton (00:33:23):

I’m glad you mentioned that. So, look at this, if you’re an Office fan, in some of these sites where 6 River Systems deploy their technology, their teams, the client teams, I guess, for lack of a better phrase, will name each robot. Well, this one’s name is Dwight, and I love that. So, if you’re an Office fan, maybe they’ve got Michael and Jim and many others. But I think that’s pretty cool.

Greg White (00:33:46):

So, if you anger that one, it shams you.

Scott Luton (00:33:49):

Yes. You could argue about the the mightiest bear with that one or Battlestar Galactica.

Greg White (00:33:58):

Bears, [inaudible] , and Battlestar Galactica.

Scott Luton (00:33:59):

All right. So, Kelly, we’ve talked a lot here in just the last few minutes about automation and different unique nuances of different business models. Anything you want to add before we move to the next story related to food?

Kelly Barner (00:34:13):

Just that you should never underestimate the work and trust that goes into making a case study possible. I obviously come to that from a writer’s standpoint, but doing the interviews –


Greg White (00:34:21):

that is perfect.


Kelly Barner (00:34:22):

… right? – getting a customer that is willing to speak on your behalf and let their story go out there and their name go out there. You can’t have a case study if you don’t admit that you started in a less than perfect place in order to get the benefits that you’re talking about. So, that’s just, generally speaking, a great sign of good relationships if you have a solid bank of case studies.

Greg White (00:34:42):

Yeah. What, eight or nine there, right? That’s just page one, right?

Scott Luton (00:34:48):

Yeah. That’s right. But, yeah, I never thought about that vulnerability, Kelly, that businesses have to open themselves up in order to put together really compelling business case. And, hey, that is free advice from the Anne Rice of Global Business, which is with us today, Kelly Barner.


Scott Luton (00:35:02):

Okay. So, let’s move right along. I’ve got this next story teed up here. This was an interesting one. We had a little fun on social. I know Greg was traveling, meeting all the supply chain movers and makers last week – movers and shakers, rather. This one was interesting. We’re talking about lettuce shortage and how that’s impacting at least one of everyone’s – and I mean everyone’s – favorite chicken sandwich makers. So, Greg, tell us more here.

Greg White (00:35:29):

Well, we predicted this, and we heard about this many, many months ago, that crops all over the world were either they were underperforming or being decimated by various things, weather or conflict or whatever. This all sort of started with the discussion around wheat in Russia and Ukraine. And then, it evolved into the discussion around produce elsewhere around the world. And, of course, this time of year in North America, we get almost all of our produce from outside the United States. Guess why? It’s winter. So, we get it from the southern hemisphere, very often South America in the U.S. and Canada and Mexico, because it’s winter south of us in South America. So, it’s a very, very difficult thing to manage. The recognition that the crops were going to be producing short or have various and sundry other issues was known, of course, last spring when the planting started or the cultivation harvesting sort of got underway. But we’ve known about this, and now this is coming home to roost.

Greg White (00:36:31):

And it’s hit two of the biggest chains and many, many more. If you look at that commentary, we heard about that as well. So, somebody had a story about Wendy’s. Obviously, Chick-fil-A, which has one of the most efficient supply chains in the world, but especially in the restaurant business. I don’t know much about Subway and their supply chain. Somebody [inaudible] Subway and Chick-fil-A should not even be mentioned in the same sentence. And I would argue that that’s true on a lot of fronts, supply chain, quality of food, just generally cool looking buildings, stuff like that. So, it is a real problem. I’ll let Kelly tell her part, but I do actually have a wee bit of good news on that front.

Scott Luton (00:37:36):

So, Kelly, I’m going to come to you next, but I got to share this from Tom, “Lettuce this hope this gets resolved soon.”

Kelly Barner (00:37:44):

Thank you, Tom.

Scott Luton (00:37:45):

And, Tom, hope this finds you well wherever you are. Great to have you here. I would say, hey, we got to turn up the pressure on these firms to beat expectations. It may take lots of cabbage, but let us hope they win.

Greg White (00:38:01):

Tom, I will never forgive you for telling this.

Scott Luton (00:38:03):

Okay. It’s Dad Joke Monday here on December 5th. Kelly, your take on this story about lettuce crunch.

Kelly Barner (00:38:13):

Well, maybe I missed this detail in the article, but I feel like in order to get, I don’t know, appropriately worked up about this, I need to know what kind of lettuce. Like, there was a picture of Iceberg, but then is it Romaine? Because I think of romaine lettuce as being what comes on a Chick-fil-A Grilled Chicken Sandwich. Is it all lettuce?

Greg White (00:38:34):

Is Romaine what’s on it? I never [inaudible].

Scott Luton (00:38:37):

No. No. No.


Kelly Barner (00:38:38):

It’s not?


Scott Luton (00:38:39):

Well, let me back up for a second. So, for most Subway sandwiches – you know what? I had no idea. I don’t eat romaine lettuce on sandwiches. I know that there are certain sandwiches out there that that calls for. So, Kelly, I don’t know. That’s a great question. Because there’s all sorts. We’ve got Bibb bib lettuce –

Kelly Barner (00:38:57):

There’s different kinds of lettuce. Yeah, exactly. Boston lettuce. I feel different levels of emotional connection to different kinds of lettuce, and that’s going to determine how upset I get or not about this being missing. Like, for instance, I love a wedge salad. I mean, it barely even counts as salad. It’s not good for you. It’s got bacon and blue cheese on it. But is there anything more satisfying than a wedge salad?

Scott Luton (00:39:19):

Katherine is confirming via her research that it is Romaine lettuce.

Kelly Barner (00:39:24):

See. Do you know why Katherine knows this? Because Katherine and I both have to eat gluten free. The gluten free Chick-fil-A Grilled Chicken whatever sandwich comes in this funny little tub with a slice of tomato and a piece of lettuce that just doesn’t seem like Iceberg. So, that’s why Katherine and I both know it’s Romaine.

Greg White (00:39:42):

Well, but Subway does use Iceberg lettuce. I mean, it’s possible it’s both.

Kelly Barner (00:39:50):

It could be.

Greg White (00:39:51):

That’s a really good question, Kelly.

Scott Luton (00:39:53):

That is my hunch.

Kelly Barner (00:39:54):

I need to know. Inquiring minds want to know about the lettuce details.

Greg White (00:39:57):

Right. Scott, I like your mom’s take. If it includes kale –

Scott Luton (00:40:05):

Not to get too far off topic, but mom and I were talking about kale salad over the weekend. And me and Amanda are big fans. In fact, Amanda converted me. Amanda makes this homemade dressing. I could eat kale salad every day. Mom, not a fan. So, we got a little conversion there to do. For any of our listeners that aren’t seeing this, mom says a shortage of kale is fine by her.

Greg White (00:40:30):

Leah Luton, stand your ground. Do not convert. Hey, let give you a little bit of hope here. So, at the risk of Dr. Rhonda Bompensa-Zimmerman getting really, really angry at me for being in Phoenix and not saying hi, I want to first qualify by saying I was there less than 24 hours. I was able to go to an In-N-Out Burger and had a Double-double with cheese and lettuce. No questions asked. No extra charge, as the article talks about. And no notification that they were short in any way.

Kelly Barner (00:41:08):

Is it Iceberg lettuce?

Greg White (00:41:10):

It was Iceberg lettuce, yes. I’m not a huge fan of lettuce. It’s only the rare sandwich that I eat lettuce on anyway, so I could care less, frankly, about lettuce. But this is part of a bigger issue, and that is we will start to see this and the article talks about this a little bit. We’ll start to see this with other produce in the coming months.

Scott Luton (00:41:35):

That’s right. All right. So, now that we’ve all had a lot of fun and become more informed and educated –


Greg White (00:41:42):



Scott Luton (00:41:42):

… that’s right – and some questions asked that both y’all are referring to, Kawan, yes, we’re all here. Welcome. Welcome. From Iraq via LinkedIn. Great to have you here. If you’ve got a take on any of these subject items, we’d love to hear your take, but welcome. Great to have you here today. TSquared says, “The puns here.” I can just hear him say this, “Oh, these puns.” TSquared says, “Subway is primarily Iceberg lettuce.” And he’s evidently a kale fan, it’s the game to play, live kale. Interesting. That’s a new one. Maybe home raised kale, I don’t know. Shelly is also gluten free. I bet we could have a whole, like, gluten-free supply chain conversation because that has introduced so many new products and companies in the market. And, Katherine, finally, “Oh, I love kale salad,” she says, “with homemade Caesar and roasted chickpeas.” Katherine, I thought you were going to say roasted croutons, but chickpeas ain’t my thing.

Greg White (00:42:43):

So, I think what we’re learning about Katherine, Scott, is that because she lives in a very small town, although in one of the most beautiful places in the world, in a very small town, she doesn’t like a lot of the restaurants there. She has probably learned how to cook some really gourmet things for herself.

Scott Luton (00:43:03):

I bet. And this next comment, Greg and Kelly – and, Greg, we’re connected on LinkedIn and we’ve enjoyed your perspective here, you know, going back a couple years now – I think you’re in the vegetable industry, if I’m not mistaken. And Greg says, “It’s not just lettuce that’s in shortage. All crops were hit hard. Next time at the store, look at your frozen vegetables section. Drought is serious and will impact your next year’s crop.” Good point there.

Greg White (00:43:32):

That is an excellent point. So, of course, we knew that it was coming for South America or, you know, the Southern Hemisphere and its production of produce. But we’re seeing the same thing in the Northern Hemisphere, which will impact the crops for the next season out of the Northern Hemisphere. Which, also, of course impact the Southern Hemisphere because they do import some from us. And the orange crop in Florida was completely wiped out even before the hurricanes that hit. They had incredible problems with – I forget the name of it. It’s some sort of blight that they had.

Scott Luton (00:44:15):

Well, all I know is that, folks, you get a nice piece of market intel here today, because the best place ever – mom, I’m counting on you. Hopefully, you’re still with us – to get a sandwich is Pat’s Sub Shop in Aiken, South Carolina. It’s been around since the ’60s and it’s the place to go. Their bread is undeniable. Their Italian Hoagies are absolutely extraordinary, so y’all check that out. And it’s a local small business that’s been thriving for – gosh – some 60 years now. So, with that, before we hit the last article here today, Greg and Kelly, one of your favorite places, preferably, like, independent, local, small business, but what’s one of your favorite places? I saw that image on the previous graphic. And, folks, if you’re listening, you can’t see this gorgeous sandwich, this nice bread that we use as a backdrop for the whole lettuce discussion, but it made me so hungry. So, Greg and Kelly – Kelly, I’ll start with you – what’s one of your go-tos for a great sandwich?

Kelly Barner (00:45:18):

So, we have a little, I say, farm stand, but there’s more to it than that, like you actually go inside for one thing. And it’s open year-round, and it’s a deli, and it’s meats, and it’s their own produce, and it’s fresh cheeses and things, and they have a sandwich counter. And these sandwiches are incredible. Impartial to the roast beef, that’s my favorite. But they’ve got good chicken salad. It’s Davidian’s in Northborough, Massachusetts. So, if you’re anywhere near this part of the state in my part of the country, definitely check them out. It’s an awesome place to go.

Scott Luton (00:45:48):

Okay. Wonderful. Greg?

Greg White (00:45:51):

Great Harvest Bread Company. I’m pointing at it. I can’t see it, but I know precisely where it is from here. It’s a collective of wheat farmers who started Great Harvest Bread Company, where, basically, they sell you the wheat, you make bread. While a very innovative buddy of mine decided bread wasn’t enough and started making sandwiches, and their sandwiches are spectacular.

Scott Luton (00:46:20):


Greg White (00:46:21):

Yeah. In fact, now I think if I have time, I’m going to run over there real quick and grab – yes – their Italian Sandwich. And it’s super local. It was kind of a franchisee thing, but I’m not sure that there are many, many stores out there of it. But the bread is unbelievable.

Scott Luton (00:46:42):

To die for. Okay. Great Harvest Bread Company. Okay. Greg and Kelly, thank you all for playing along. Your parting gifts will be bestowed at the end of today’s session. Whenever I hear parting gifts, I remember, like, 1980s game shows, there was always parting gifts for everybody that played.


Scott Luton (00:47:03):

So, final story here today, first time since 2020, U.S. factory activity is showing signs of contraction. So, manufacturing activity data seems to show continued contraction in the industry according to the latest figures from the Institute for Supply Management’s November 2022 report. Now, key indicator focus on manufacturing activity dropped from October to November. And the November numbers, which is reflected here in this chart, are a new 30 month low. I think May 2020 is when they haven’t been this low ever since then. Executives from a couple of different industries, of course, you know what they’re pointing to, economic uncertainty, major factor in the manufacturing slow down. But other factors include a shift in consumer spending, we’ve all heard about that. Maybe have been experiencing and driving that firsthand here moving from consumer goods to maybe things like travel. Also, strong dollar that’s making U.S. goods much more expensive globally. So, I want to start here with Kelly. Kelly, your thoughts around these numbers related to manufacturing activity here in the States.

Kelly Barner (00:48:12):

Yeah. So, I actually have two thoughts about this story. One is, I was actually the ISM New York’s Business Survey Chair from 2016 to 2020, and so I cannot stress how significant it is to have this month’s numbers fall below the 50 mark. So, it’s a month over month. It’s a trend, not a level. And so, the fact that it’s moved into contraction territory, it actually in some ways doesn’t matter how much under that line it dips. I mean, obviously, a huge dip under the line means more than a small dip underneath. But the fact that it’s officially in contraction territory is really significant.


Kelly Barner (00:48:51):

My other thought on this, and it’s so funny because it seems like the day in the particular survey, I feel like the news on the economy is all over the place. So, on Friday, we got a better than expected jobs number. But now this comes out about things downturning in manufacturing. And then, if you watch the stock market, it’s a completely different picture altogether. So, I find it interesting that depending on the piece of news, where the economy is and where it’s heading seem to be very conclusive. But when you compare the pieces of news, like, we could be anywhere. Things that are strong, you wouldn’t expect them to be, things that you wouldn’t expect to be strong are, and they don’t seem to line up.

Scott Luton (00:49:32):

Excellent point. And, Greg, before you comment, to clarify what Kelly was alluding to on the frontend there, the ISM manufacturer index, if it’s above 50, it shows growth. And if it drops below that line, as Kelly is talking about, it implies contraction. And one other point is other analysts, including a group of analysts at Wall Street Journal, put together didn’t project it to be as low as it was. I think eight-tenths of a point lower is what that number came in than what all these third party analysts thought it would be.

Greg White (00:50:05):

And that’s a huge miss considering we’re talking about fractions of a percentage.

Kelly Barner (00:50:08):

And the fact that it put them over the line. So, they expected slight growth month over month, and instead they got slight contraction.

Scott Luton (00:50:16):

Greg, your thoughts here. And, Kelly, I completely forgot about that. I think when we first met, that was in your role and you were doing that excellent reporting and analysis there. Greg, your thoughts?

Greg White (00:50:30):

Well, numbers are all over the place, as Kelly talked about. In fact, I was just looking up this ISM report that just came out on the first major indicators. So, they’re saying the production gauge jumped, new orders fell, employment barometer rose. I mean, all of that is largely in contrast of what we were just talking about on this ISM report. So, that confirms – Kelly, like you needed. Of course, we know you know that – what Kelly is saying, but it also shows the mixed messages that a lot of this data is even showing the people who research and allegedly know a lot of this. So, it’s a very tough environment to understand.

Greg White (00:51:21):

And the other thing you have to think about also is there is a seasonal effect going on here. And they don’t always seasonalize the numbers until after the season occurs. So, anything that looks like sales increase could be because of the season. We saw some numbers in the last couple weeks where some sales numbers – you have to forgive me – the CPI sales numbers actually went up, but largely – in fact, I would argue wholly because of inflation – people are buying less but spending more because the unit volume went down by five-and-a-half percent and sales went up by one-and-a-half percent, which is almost 7 percent swing. Meaning, without inflation, sales would’ve actually been down 7 percent. Sorry – yeah. Sales would’ve been down 7 percent because of the 7 percent inflation rate. So, it’s pretty substantial and pretty complex to analyze.


Greg White (00:52:27):

And by the way, if you’re feeling confused out there, don’t. Because even if you are confused, you’re equally as likely – I say this all the time – not an economist, but right every bit as often as they are. So, you’re equally as likely to be correct as any economist. And if you want to look back, I was just looking at an article that said we’re on the verge of a bear market – or sorry – bull market in April of this year. So, nobody knows, gang. And these numbers are indicators and indicators only. But we really don’t know what we don’t know because we aren’t measuring so much the impacts. And, furthermore, we’ve so manipulated the measures, again, for political expediency that unemployment and inflation don’t even represent what they used to just eight or ten years ago. In fact, if you look at the underlying inflation numbers, instead of 7.7 or 9 percent or whatever it peaked at, it was actually around 16 percent by the old measures.

Kelly Barner (00:53:32):

It was huge.

Greg White (00:53:35):

So, we have to understand the one thing that the great philosopher and storyteller Mark Twain said, there are lies, or damn lies, and then there are statistics.

Scott Luton (00:53:46):

Yes. Well, the good news here is twofold. Number one, folks, we don’t require you to show your work here. Unlike your third grade math teacher, you can say whatever you’d like to say. And secondly, speaking of Mark Twain, my favorite quote of all time – I’m going to paraphrase here because I can’t remember exactly – someone doesn’t learn what happens when you carry a cat by the tail other than by actually doing it and carrying a cat by the tail. So, I completely butchered Mark Twain here today, but I love that quote.


Scott Luton (00:54:17):

All right. So, Greg and Kelly, a lot of good stuff we walked through here today. This has been very holistic. I mean, we’ve had a little bit of fun with sandwiches. We’ve talked about the sandwich supply chain. We’ve ventured into solar panel and bad actors and some of the things that China and Russia and others are doing. We’ve talked about legislation. We’ve talked about a railroad strike and what to look for there. Holy cow. Let’s make sure folks – Greg, one of our favorite series here amongst other things that Kelly does – Kelly with Buyers Meeting Point and Art of Procurement, Dial P for Procurement has been a hit. Kelly, what’s the latest episode all about?

Kelly Barner (00:54:59):

The latest episode is all about supplier diversity. We had our friends from We had Aylin Basom and we had Lois Eichacker with us to talk about sort of the current state, how things have trended over time. And it’s actually interesting, Greg, because earlier when you talked about putting things in place that focus on outcomes rather than intent, that’s very much what we’re seeing in supplier diversity. You know, C-level executives are very excited, which is wonderful, and they’re getting out there and making commitments and talking about it. But someone, at the end of the day, has to operationalize all this. And the challenges are enormous. And the gap between the vision and the promises and the results that are being operationalized are pretty large in some cases. So, there’s an excellent mix in the conversation that we had with them and also in the report that sort of underpins it. Both inspirational things about the progress that has been made in the movement as a whole. And then, also, some very practical things that whether you’re a supplier diversity manager in procurement or just someone with an interest in the program itself, things that you can start doing regularly to close that gap between the results and the vision.

Scott Luton (00:56:11):

And we’re going to make it easy. So, speaking of this episode that Kelly’s talking about, not only are we dropping the direct link, the easy listen link, we call it, in the chat, but we’re also dropping a link to the episode page, which is where you can find links to the report that kind of served as the main vehicle for that discussion, and a lot, lot more. A lot of good stuff there.


Scott Luton (00:56:33):

Greg, your final comment here, whether you want to touch on the conversations that Kelly has been leading at Dial P or anything else we’ve touched on here today, folks need to leave this conversation with it rattling between their ears.

Greg White (00:56:48):

Yeah. One, follow Kelly Barner. That is one thing that you need to do. You’ll rarely find anyone who works so hard to find the truth, and I mean that in any kind of media worldwide.

Scott Luton (00:57:02):

Other than The X-Files.

Kelly Barner (00:57:04):

Too scary. I don’t do scary truth. I only do, like, non-scary truth.

Scott Luton (00:57:08):

Scully and, and molder other than Scully and Mulder, Greg.

Greg White (00:57:11):

I never watched The X-Files. I just don’t say it, I never ever watched a single episode of The X-Files, I’m sorry, so I can’t attest to that. But I can attest to the fact that what Kelly does is she digs deep below the surface. She provides both perspectives and has no political or personal agenda on these things. It is just the facts by this ma’am. And she provides a ton of follow up. We were just talking about how so many of these issues can fall out of the spotlight. Kelly has been talking about the rail strike forever and has yet a new perspective considering even before this legislation was forced through. She had a perspective on how people in the industry felt about the rhetoric around this issue even prior to this. So, it’ll be very interesting to see how all this shakes out. But know that she is on it

Kelly Barner (00:58:14):

And there’s never a dull moment. That’s the other great thing about supply chain.

Greg White (00:58:17):

Especially, the way you write. I mean, the way you write makes even the dull seem interesting. Dull things, you know, like supply chain and procurement, stuff like that.

Scott Luton (00:58:29):

The truth is out there. And now I’ve got that theme song – thank you to you both – in my mind. Folks, we’ve got a ton of resources in the chat. I definitely want to point out once again that white paper on optimizing your returns management via our friends at 6 River Systems. That is an interesting read as well as all the use cases that we talked about earlier.

Greg White (00:58:54):

Also, let’s share that Mark Twain quote. John Perry shared that. There it is.

Scott Luton (00:58:59):

Oh, good. Let’s see here. Yes. Okay. Thank you, John. Great to see you. John quotes Mark Twain, “A man who carries a cat by the tail learns something he can learn in no other way. Thank you for rescuing my really awful attempt at paraphrasing.

Greg White (00:59:15):

That’s a genius though.

Scott Luton (00:59:17):

And Shelly says, “Kelly is an amazing researcher and she does not shy away from tough subjects.” Excellent point.

Kelly Barner (00:59:24):

And Shelly’s no slouch because she’s the one that brought me and encouraged me to do the story on the FedEx potential ground strike, which didn’t actually materialize. We had no Purple Friday. So, Shelly’s also got her finger on the pulse of things in supply chain.

Scott Luton (00:59:40):

Wonderful. Shelly, thanks for being here, John, all the different folks that showed up here today. Katherine, of course, Leah Luton, Tom, TSquared, Greg, Greg Studer. I wonder if the R is pronounced.

Greg White (00:59:56):

Yeah. It is.


Scott Luton (00:59:57):

It is. Okay. Great, great, great. Well, welcome everybody. And, Kawan, hope you’ll make a regular habit of being with us here on The Buzz on Mondays.

Greg White (01:00:04):

Also, I saw somebody from Stuttgart, Germany here. You know, sometimes LinkedIn hides their identity. So, thanks for dialing in from the Center of Automotive Goodness, the home of Porsche and Mercedes. One of my favorite spots on the way to the Black Forest.

Scott Luton (01:00:22):

Love it. Okay. Well, we got to call it a show at this point. So, big thanks to our production team, Amanda, Katherine, Chantel, Clay, and many others. Thanks for doing what you do. Thanks to all of our attendees for being here and being a part of the ongoing active conversation with your comments and your tags and all of what you contribute. Greg and Kelly, always a pleasure to knock out these conversations with you both.

Kelly Barner (01:00:50):

Thanks for having us.

Greg White (01:00:51):

Oh, I’m sorry. Were we supposed to answer that? Thank you. I was just expecting you to roll right into the close. But you know what? Thank you for giving us a moment. Seriously, Scott, thank you. What you do for the industry and for us and for information is truly commendable.

Scott Luton (01:01:08):

Well, thank you. Information is power. But, Kelly, I was looking for you to do a ta-da again, like you did on the frontend. I’ll cue you next time. Hey, also big thanks to our friends over at 6 River Systems. Folks, hey, there’s a ton of information out there. There’s great people like Kelly and Greg and many others all in the chat that are making it easier for you to find it. But you still got to focus in on action. Deeds not words. So, with that said, big thanks for tuning in here today. Big thanks to all of our folks that showed up in the chat and brought it as always. Shelly gets the red star today. So, Shelly, your name’s on the board with a red star beside it. We appreciate everything you contributed. Folks, do good, give forward, be the change that’s needed. And with that said, we’ll see you next time right back here at Supply Chain Now. Thanks, everybody.

Intro/Outro (01:01:59):

Thanks for being a part of our Supply Chain Now community. Check out all of our programming at, and make sure you subscribe to Supply Chain Now anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain Now.

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Scott W. Luton

Founder, CEO, & Host

Greg White

Principal & Host

Kelly Barner

Host, Dial P for Procurement

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Sofia Rivas Herrera


Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey University, class 2019. Upon graduation she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management (GCLOG) and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Former Data Analyst within the airport industry in Latin America at Pacific Airport Group, performing benchmarking reports and predictive analysis of future market behavior.

Currently working as Sr. Staffing Analyst within the S&OP team in Mexico at the biggest ecommerce company in Latin America: Mercado Libre. Responsible for workforce forecasting and planning through the analysis of demand, productivity, capacity, cost & time constraints. Sofia self identifies as Supply Chain Ambassador, sharing her passion for the field in her daily life. She has been recognized as upcoming thought leader in the field and invited to participate in several podcasts (Freight Path Podcast, Supply Chain Revolution Podcast, Let’s Talk Supply Chain, Industrificados) to discuss topics such as digital transformation, automation and future skillsets for supply chain professionals.

She is a frequent featured guest at Supply Chain Now and appointed co-host for their new series Supply Chain Now en Español. Global Ambassador for ISCEAs Sustainable Supply Chain Professional Certification (CSSCP) and keynote speaker at World Supply Chain Forum 2021 by ISCEA Indonesia.

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Karin Bursa


Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Vin Vashishta


Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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