Think you’ve got visibility? Think again. Every year, an estimated 8 billion packages in the U.S. move “blind” — in transit, but not being tracked accurately or in real time. No alerts. No updates. Just guesswork. Before you know it, customers are upset, WISMO tickets are out of control — and your revenue is circling the drain. In this no-fluff session, we’ll uncover four critical visibility fails that quietly wreck shipping performance and erode customer trust during peak. And more importantly, we’ll show you exactly how to fix them fast using tools you already have.   You’ll walk away knowing how to: Detect and fix phantom shipments stuck in pre-transit limbo Set up real-time exception alerts before customers start complaining Eliminate tracking silos with one source of truth across carriers Use webhook-powered automation to reduce WISMO tickets and protect your margins

With tariffs, inflation, and rising operating costs, there’s plenty you can’t control in 2025. But what about the money you’re losing that’s totally fixable? Invalid addresses. Missed rate-shopping. Failed deliveries. Clunky manual workflows. These hidden shipping leaks drain your budget more than you think—and most teams don’t even realize it. And in an industry where every penny counts, those losses add up fast. In this fast-paced session, shipping pro Lori Boyer uncovers the top money-wasters hiding in plain sight—and shows you exactly how to plug them. You’ll get practical strategies, real-life examples, and a peek at how AI is helping teams stop guessing and start saving.   What You’ll Learn: The top hidden shipping costs draining your margins (and how to find them) How to catch and fix failed deliveries, overpaying on rates, and bad address data Why your carrier mix could be costing you more than it’s saving you How AI is helping teams automate smarter decisions and eliminate guesswork