In this episode of Supply Chain Now, Scott Luton sits down with Kelly Barner to discuss the lessons learned in 2020 and what’s to come in 2021.
It’s time for supply chain. Now broadcasting live from the supply chain capital of the country. Atlanta, Georgia heard around the world, supply chain. Now spotlights the best in all things, supply chain, the people, the technologies, the best practices and the critical issues of the day. And now here are your hosts. Scott Luton here with supply chain. Now welcome to today’s show.
Scott Luton (00:32):
On this episode, we’re continuing an interview, a mini series of sorts, where we’re going to get insights and POV from our incredibly talented stable of hosts. And today we’re gonna be working really hard to raise your procurement leadership IQ with our dear friend, the one only Kelly Barner. So quick programming note for get started here today. If you liked this conversation, be sure to find us and subscribe for free wherever you get your podcasts. So you don’t miss conversations just like this one. All right. So let’s welcome in no further do our featured guests, are they Kelly Barner owner and managing director of buyers meeting point co-author of a slew of successful books, including finance unleashed, leveraging the CFO for innovation and hosts of one of our newest series here at supply chain. Now Dow P for procurement Kelly. Good afternoon.
Kelly Barner (01:24):
Hey Scott. Good to see you.
Scott Luton (01:26):
Good to see you as well. You know, we have been collaborating for a long time now it continues to evolve and we are so excited about kind of this latest iteration, which is this Dow P for procurement.
Kelly Barner (01:38):
So very excited about that. And for, for anyone who doesn’t get the reference, who doesn’t happen to be sort of an old timey movie buff dial P for procurement actually comes from the old Alfred Hitchcock classic dial M for murder. So we’re going to have a little bit of mystery, a little bit of entry, but lots of energy and probably a few surprises.
Scott Luton (01:56):
I love that, you know, you came prepared, uh, I didn’t know if you or I was going to share that Alfred Hitchcock angle, but you nailed it as always. So we’re going to have a lot of fun before we get into business and the series and some of your observations let’s get to know for the handful of folks that may have missed some of your earlier appearances or some of the other work you do tell us a little bit about Kelly Barner.
Kelly Barner (02:19):
My original plan was to be a college professor, English literature, before 1700. I was a big Shakespeare Chaucer, all that kind of thing, kind of missed my Mark somewhere along the way I did end up writing books. It just wasn’t what I thought it was going to be about. I have three kids, we have a cat named booboo. So what happened, would you let your kids name your animals? I live in the Boston area and I have been in and out of different procurement roles for nearly 20 years now. So I’ve been practitioner, I’ve done consulting, I’ve done the independent thought leader thing, and I absolutely loved the procurement supply chain space
Scott Luton (02:56):
Outstanding. And one of your life’s mottos we realized in one of our first interviews is don’t be a jerk. Life’s too short for that, right?
Kelly Barner (03:05):
Yes. Do not be a jerk hashtag no jerks seriously. And for anybody that has ever taken any kind of entrepreneurial journey, you know, that it’s very exciting and it’s hard and it’s wonderful. But one of the best things is you get to make decisions about who you want to work with. And to me, that’s the number one filter. It’s not worth all the additional risk and stress and pressure and all that. If you have to deal with jerks. So that’s cut number one in my book,
Scott Luton (03:32):
Well said, and that’s we already got our first t-shirt ism and there’s one filter, no jerks, hashtag
Kelly Barner (03:39):
Check out the Del P fashion line.
Scott Luton (03:43):
All right. So moving right along. So 2020 goes out saying not just in historically challenging year, but just such a unique year for so many different reasons. So, you know, here at year end is we’re able to kind of take inventory of so many takeaways and business lessons good and bad. You know, what, what what’s that short list of, of key takeaways for you here?
Kelly Barner (04:05):
You know, the, the first one is just being so incredibly proud of the professional community. I’ve had some funny conversations over this time. I’ve had some heartbreaking conversations. I’ve spoken to managers that are stressed on behalf of their team and their team’s families. But the fact of the matter is everybody really rallied. I mean, people were working in weird places. They were, you know, you see animals go by. Children would go by, you’d hear weird things in the background, but we kept things rolling. And I think that’s something that all of us should sit back and kind of take stock of and be grateful for. But something that follows on that, that I’m starting to see more and more is that there’s also fall off. We’re getting to the point where we’ve been apart from each other for long enough, some of the communication patterns are starting to break down.
Kelly Barner (04:54):
If there’s been team changes, they’re not really sticking the way they would, if everybody was in person and just kind of communication dynamics, it’s not quite as easy to be rude or breasts with somebody when you’re looking into a zoom camera, as it would be in an email, for instance, that’s kind of a classic mistake, but it’s a little bit easier. People start to feel a little bit less real when they’re faces on a screen versus when you actually read someone’s whole body language and response to a situation. So I think we’re going into a time now. I’m actually hoping that a little bit of a break over the holidays. We’ll let everybody be charged because it’s going to be this way for a little while. And I think we all have to mind our P’s and Q’s like be empathetic towards what everybody has going on, but at the same time, not let the business slip
Scott Luton (05:40):
Agreed. And that’s a great point. We all certainly miss the in-person element, whether it’s creating podcasts or conversation where you’re around a table, right. In a studio, and you got that almost an instant camaraderie and kindred spirits. That’s really challenging to, uh, remotely to your point because people communicate and they’ve got different comfort levels and, and rapport building changes dramatically when you are remote and whether you’re creating content or to your earlier point, like your examples, you’re navigating business waters and problems and opportunities, all of that communication changes, right?
Kelly Barner (06:19):
It absolutely does. And we’ve had to learn to, I think, combined visuals and audio differently, even to think about how do you feel differently watching a movie versus listening to a podcast. There is a dimension that’s missing there. And so we’re lucky that we have the technologies that we do. We’re lucky that we have the connectivity that we do, but remembering where that falls off, sort of like knowing the difference, when should this message go through email? When do I need to pick up the phone? It’s really giving thought to that human dynamic in every single situation that we handle. Good news or bad.
Scott Luton (06:54):
Excellent point. Excellent point. All right. So before we ask you about a key Eureka moment, one of our favorite questions here, anything, any other takeaway that you want to reference from 2020?
Kelly Barner (07:06):
I think the other key takeaway, obviously none of us have gotten to travel much if at all, but I live in central mass. So there’s been a couple of times I’ve had to move around the state and I found myself up on the mass pike. So if you’ve ever driven on the pike, it starts in the city goes right straight out West through the middle of the state continues right on into New York. And one of those times, you know, we were in the midst of all this bad news, everything was bad and run the pike heading West. And I’m just looking at the vehicles around me. And I started to mentally count the trucks. Like it’s all trucks there’s, there were passenger cars and there were different little delivery vehicles, but by and large, it was 18 wheelers. And I almost felt kind of choked up about it because back to that point about the visual versus the audio, just seeing all these trucks on the road, the risks, these people are taking the time away from family. It was very emotional seeing all of the trucks rolling. And I felt so excited for our industry and so proud of the drivers. They really are heroes. And they’ve put up with a lot this year and I am so proud to be on the corporate end of the work that they’re doing every single day
Scott Luton (08:19):
Outstanding thought. And you’re absolutely right there, right there, front line, just like our healthcare, just like anyone else helped us keep moving forward. And it’s a great visual. And I also say as being a big old YouTube junk yet YouTube is my favorite. I probably spend more time on YouTube than traditional TV these days, just because of all the ways you can watch traditional TV on YouTube. And my favorite part, the Kelly is all the different niches that you can learn about whether it’s supply chain related business related number-wise, but including truck drivers. There’s a lot of truck drivers that document their experiences on YouTube. And I’ll tell you, it has been fascinating to watch that side of, of the world. So excellent. Call-out as always. So let’s talk about, you know, this Eureka moment, we all know, some days you have several, at least weekly, monthly, and you’re like 2020, you might have plenty every day in and day out. What’s been one that has been your, you know, your, your, uh, compelling and triggering one on your end.
Kelly Barner (09:25):
I’m going to give everybody a break and skip the 20, 20 Rica’s. Most of those, you know, involves a non Letty like language. So we’re just going to skip over those. But when I think back early in my career, there were a couple of pivotal moments that actually followed very closely together that have changed the way that I thought about managing my professional journey. And the first one was, so I was working in procurement, managing hired services for a large grocery chain. And I had transitioned from another job in the organization. So it was something of a lateral move. And one day this is like every team leader’s worst nightmare. Somebody started talking about salaries. Oh goodness. And I found out that because I was one of the few people at my level that had transitioned laterally instead of being hired in, I was making half of what my peers were making.
Kelly Barner (10:18):
And I was absolutely devastated because I worked hard and sure I transitioned laterally and maybe I didn’t come from the same kind of role as they did, but I also had knowledge of the company and I felt betrayed was sort of my initial reaction to that. But then the more I thought about it, the more I recognized, okay, well, this is what it is and I have to own the situation. And so that’s when I made the decision to start looking for roles outside the company. And the role that I ended up really deciding to push for was a consulting position at M tourists. Uh, it was an eSourcing provider, much like a Reba. They were purchased by IBM at the end of 2011. So newer folks industry may not be familiar with them, but at the time they were one of the big dogs, right?
Kelly Barner (11:05):
And so I was going to join the consulting team. I was so excited and I had to do this big case study interview. This is how they interviewed. And I found out again, salary, I found out the salary for the job I was going for. And because I was making so little and it was a much higher level role. It was like four times what I was making. And I instantly thought, well, I’m not qualified for that job. And I stopped working on the case study. I mentally gave up and I went to speak to one of my mentors and she gave me the advice that don’t get so wrapped up in the numbers, go for it, make a push worst thing that happens. You learn something, you get some feedback you interview someplace else. But of course I had given up, that’s sorry. I had stopped for working on my case study.
Kelly Barner (11:56):
And boy, that interview was coming. I went sleepless the night before the interview. I did not sleep. I worked for almost 36 hours straight to get my case study done. Wow, got the job. And those two lessons to me combined, you got to own your own career. If you don’t like what’s going on around, you leave, take ownership over that. But then also don’t ever sell yourself short, you know, put yourself out there. Don’t worry. If it’s a big salary, you are qualified. If they’re willing to meet with you, you are potentially qualified for that job and you absolutely ought to push for it. I’ve never forgotten those two lessons. Those for me were enormous Eureka moments. Maybe wish I had dealt with one or two of them differently, but boy, did I learn good lessons on that? And it had a happy ending. So I love that good life lesson.
Scott Luton (12:51):
Yes. Huge life lesson. I think I’ll think of the confidence journey or individual confidence journey is that we’re all on, you know, we all don’t arrive at, at the same stations at the same time. And, and we all get those Eureka moments earlier or later, or at different points in the career. But once you feel like you’ve got your fate in your hands and you accomplish something with that, with that in mind, that just suck you rip the blinders off and, and the sky’s the limit. And, and, uh, it’s a very empowering moment when you have that realization.
Kelly Barner (13:24):
It is. And I think for me, it’s scary to sort of be responsible for your own journey, but it’s also empowering. And at the end of the day, I would rather be in charge of my situation, even if it means by making a mistake, I hurt myself through an opportunity. I hurt myself, you know, through some kind of financial loss. I would still rather own my own situation than be sort of at the whim of other people. So it’s a little scary. You got to take on some risks, but it’s always better to own your own circumstances.
Scott Luton (13:51):
Agreed. Before we talk about 2021, one thing to watch for, I want to keep dumped down this theme of empowering others there. Recently we published a podcast on Mary Barra, which is chairman and CEO of general motors, right? As we got to know her story better when she started at GM at 18 and worked in a wide variety of different aspects of this behemoth, this global behemoth, and one of the big things she did, speaking of empowering others is as she became basically the global leader of human resources for GM earlier, before she became the fearless leader, she took a 10 page general motors uniform policy, 10 pages, you know, for policy. And she, she trimmed that all the way down to two words, dress appropriately. And
Kelly Barner (14:44):
She got a yes,
Scott Luton (14:46):
And she got a lot of feedback positive and a lot of negative from people, various people, but one of the great points she made, I’m a paraphrase it because I don’t have her quote in front of me is, Hey, if you can’t, if you as a frontline manager or as a supervisor, if you can’t manage the dress appropriately and what else can you not manage? Right. And, and she really, rather than use that to beat her, her, uh, supervisors and managers over the head with she really used as a means to empower, let them make decisions and manage these things, not create this massive 10 page policy. When for so many people in this massive organization, it could, it could really truly be that simple. And I think as leaders, uh, Kelly, I’d love for you to speak to, you know, we were just talking a minute ago about how empowering ourselves through that journey. But as leaders, we also have to empower others, whether they’re colleagues or, uh, you know, team members or what have you. Right.
Kelly Barner (15:49):
We absolutely do. And before I comment on that, I just need to say for anybody who’s never managed uniforms. What she did was so scary. I can’t even tell you, I wouldn’t have been necessarily like thrilled or upset about it, but I have sourced uniforms. That is one of the most hot button HR issues. There is that procurement will ever touch. That was, she was a risk taker. So kudos to Mary Barra for taking that risk. And I, I do hope it worked out well for everybody. You know? So I think in terms of empowering others, the most important thing we bring to the table is perspective. We can see other people in ways that they can’t see themselves. Sometimes that means we can see a strength that they don’t know. They have other times, it means we’re noticing a pattern of things going wrong, or perhaps a troublesome trait that keeps popping up.
Kelly Barner (16:48):
In both cases. It’s incumbent upon us to say something, you have to be empathetic. You have to be respectful. You have to choose your words wisely, but just like Mary, with putting those small choices in the hands of her managers around what the team needed to wear, what’s appropriate. You asked me what’s appropriate. That’s one thing you ask, you know, with shopping for gym pants, one time with my daughter, and she’s trying to talk me into wearing all these crazy patterns, hurts her thoughts on appropriate. Very like no grownups. We wear black leggings to the gym. Like we all wear black leggings. That’s appropriate. She’s like not a tiger print of rainbow. You know? No. So a lot of different perspective needs to come into it. And I think as long as the words that you’re saying, come from a place of wanting the best for someone, you can help them recognize their strengths and apply them better.
Kelly Barner (17:44):
You know, channel good energy. You can help them learn alternate behaviors. If there’s something that’s constantly getting them into trouble, but it does require that risk. You have to put the choice in their hands, give them the information, and then they’re either going to do it or not. But I love the fact that she was willing to distribute ownership to those other teams and then trust that it was going to go well or trust that she and HR were going to be able to handle it when it didn’t, you do have to continue taking those risks. And maybe it’s a big, big risk at the high level. And the, maybe the rest becomes a little bit smaller as it gets distributed among everybody. But you got to distribute the work. You got to distribute the information and you have to distribute the responsibility because if you don’t hand out that responsibility, no one’s ever empowered to do anything. It’s such a loss.
Scott Luton (18:35):
Yeah. Agreed. And, and, but to your point for, for folks that you’re trying to empower that to Sept, they have to be willing to embrace it and make decisions and embrace some of the uncertainty, you know? And, and so there’s responsibilities on both sides, but leadership side and, and, and, and say the, the, the team member employee side. So I love that, especially as we hear more and more about the employee experience, right? We’ve heard about customer experience and consumer experience and, and user experience. Now we’re hearing a lot more about the employee experience, which is a welcome, welcome breath of fresh air. All right. So we’re, we’re, we’re foreshadowing very nicely Kelly, by the way, because what we’re talking about, you know, things coming and, and to come. So as we thankfully turn the page, turn the counter page 2021. Oh, I’m just glad we’re here. Uh, what, what is one thing that, you know, that you would suggest that, that business professionals, procurement professionals, supply chain professionals, what have you, uh, keep their out?
Kelly Barner (19:38):
So I do think a big thing is the sort of downgrading of interpersonal relations. I think that needs to be very important. I also think as we come up almost on a year, right. Of going through this whole business, we need to prevent our short-term habits from becoming a very small minded cycle. So especially back last February, last March, even last April, none of us could ever see more than like three, four days in advance. And so you were making, you know, tiny little iterations, little decisions, how far can I see, okay, I’m going to make a small choice and then maybe it started to extend to a couple of months, but even now there’s still enough uncertainty around vaccines and travel restrictions. And now we have the virus kind of morphing and in Europe. And so it’s leaving us with this feeling of uncertainty.
Kelly Barner (20:31):
And I think that we have to extend our planning cycles as far as we can. We have to be willing to revise them as new information becomes available. But one of my worries actually comes back to, you know, my focus is so much on content written content, audio content, and for the last 10 months now, everything’s been about COVID everything, everything. And I think to myself, are we all going to look back and say, there’s like 10 months worth of unusable content, because it was so specific to this time. Everything’s about, COVID, I’m a little bit concerned that that same dynamic is going to exist and have a lasting negative effect on businesses. So I think we’re also focused on getting through the here and now. Well, two years from now is going to come and are we going to be prepared? Are we not going to be prepared?
Kelly Barner (21:22):
I think we have to force ourselves to deal with immediate medium term and longterm. And we have to constantly revisit that. But one of my concerns for businesses is that if we don’t push ourselves to still try to think three to five years in the future, we are going to miss so many opportunities because there are companies that are going to come out of this better than they went into it. Some of that is going to be dictated by circumstances, but some of it is based on the attitude and the risk assessment of managers and decision makers in those companies, to a certain extent, all of us can do something strategic and position our companies better, but I’m really worried. It’s hard to do, to say, okay, we don’t know January is going to be like, how am I supposed to think about 20, 25, right? But it’s those teams and companies that can push themselves to find the energy and foresight to still do that, despite how hard it is that are really going to come out better. On the other side,
Scott Luton (22:20):
Very well stated. And I’ll saw one of the big four publish a study, uh, that we could expect, uh, seismic disruption in our, in our supply global supply chains. Every 3.7 years, I think is what the study said. And it really is interesting because, um, you know, all the, while the pandemic and, and this certainly is on a different scale than so many, uh, I’ve ever experienced. And some of the challenges are so unique. However, you know, we, we’ve got geopolitical hotspots that fortunately have, have not erupted and have, would have all the potential of being a seismic disruption to, to supply chain and beyond. We’ve got, uh, other threats cybersecurity every, every other day, you read about different threats, current penetrations, potential threats. I mean, they’re there the potential to keep net for disruption after disruption. I really look at 2020, and I’m very thankful that one of the silver linings is that the professional, I’m not going to use the word resilient because it’s overused. And so many folks have forgotten the definition. I came across this supply chain, brain article, where this author was talking about the anti-fragile supply chain, because every supply chain has some degree of fragility, right? Absolutely. But the silver lining,
Kelly Barner (23:41):
You’re doing it wrong. It needs to have some fragility,
Scott Luton (23:46):
But, um, I’m hoping that that part of the silver lining here is that, uh, we are better off in so many different ways, both from a leadership experience standpoint, from a, how we overcame certain unforeseen challenges and, and how we can apply all those learnings and the risk management and the modeling and you name it to what that next disruption is going to be, because the chances are, it could be just as disruptive. Right. Um, so we’ll see what happens. Um, I hate the, I want to, I want to end on an optimistic note, so let’s, let’s make sure we do that.
Kelly Barner (24:23):
Yes, let’s absolutely do that.
Scott Luton (24:26):
That supply chains in, right. It is, you know, what, what’s that next, uh, scenario to the be prepared for. All right. But there’s plenty of good news. And that’s one thing I’m really excited about with Dao P for procurement, because we’re going to hear so much good news, best practices, personal stories, how the profession, especially in the procurement space is changing and evolving. So tell us a little bit about what we can expect from DAPI P for procurement.
Kelly Barner (24:55):
One of the things that’s actually really nice about doing a procurement focused show within the supply chain now network is that there’s already this context. It’s not like saying, okay, I’m talking about procurement versus talking about finance. We’re talking about procurement versus supply chain, right? Where a lot of the business listening audience might kind of see procurement supply chain is the same thing. You know, within supply chain, there are so many different disciplines, you know, better than anybody. And the same is true of procurement. And I think part of what’s going to be exciting about this is that because we’re doing procurement in this context of folks that really know the nuance, know the different challenges, we’re going to get to talk about different styles of managing spend through technology, through process, through specialists. We’re going to get to talk about different ways of partnering with third parties around products, around services, collaboration.
Kelly Barner (25:51):
And we’re going to get to talk about some of the different leadership styles, because there’s a lot of change that’s been going on in procurement actually for a pretty long time. Right. And one of the things we did see this year, you know, we would talk about like, okay, there was a tsunami, okay. There was, you know, this economic issue, right. For session and in 2008, 2009. And we always kind of go through the same thing where we say, but does anything really going to change? And pretty much nothing ever did. Well, guess what, it’s different now, like this time, it really changed. We don’t need to ask that question anymore. We’ve learned which parts of our digital transformation efforts were real, which ones were sort of digital theater and didn’t mean anything. They just kind of laid a layer over a broken process. Well, you can’t do that when everybody’s working from home.
Kelly Barner (26:39):
So we have our work cut out for us, but it’s going to be a lot of fun and there’s a ton to talk about. And I’m actually very excited. It does come back to this whole user experience employee experience. We touch a lot of different groups from the C-suite to distributed buyers, to suppliers. We’re one of the few teams in the company that’s regularly dealing with outsiders. Um, and I think there’s huge opportunity for us to collaborate with sales. You know, we’re, we’re always pushing, how can we affect the top line? Can’t do that without going through sales and the opportunities exist. We just have to find ways to do it. And we have to get the work done and we have to make sure people know the work that we’re doing. So I think this is great timing to be starting a show specifically focused on procurement and supply chain now.
Scott Luton (27:27):
All right, you got just as going now, Kelly. So let’s dive into the first show. What’s so neat is not only as we’ve talked about the countless times, you know, the supply chain now in recent years has finally, Holy cow finally gotten that seat at the table. And then the further is consumers now are connecting. The dots are connecting the dots and they’re more aware of why they can enjoy convene e-commerce forward and reverse. And now it seems like the procurement profession is seeing something very similar, right? The rise of procurement here in recent. Absolutely. And certainly if we’ve heard anything in 2020, it’s all the clamoring real and not so real in terms of the different strategies we use across industry there and where in this, that or the other. So it is a great time I would assume to be in the procurement profession. Right.
Kelly Barner (28:25):
Very exciting. And part of what’s made it so exciting is over the last nine months, a lot of the traditional rules, we would typically function under, have been suspended now, depending on where you work, that might mean a slightly different thing. So for instance, it wasn’t that long ago I interviewed the chief procurement officer of New York city. And he talked about the days of trying to find PPE and what they had to do. And he talks about how awful it was. And he said, I never want to go back there again. I don’t ever want to go back and have to do that again. So that gives you some appreciation for the boundaries. We traditionally work inside of no, for other teams, it was about, okay, we have this workforce, that’s been distributed overnight. We need to get keyboards. We need ergonomic setups. We need, how are we going to connect people?
Kelly Barner (29:12):
How are we going to handle shipping? And so we’ve kind of blown a lot of the traditional limitations out of the water and things like, for instance, this is the phrase procurement never wants to hear, but we’ve always done it this other way. Well, that objection just gone. Absolutely just gone. And so we are taking that opportunity to try different things, to push ourselves and others out of their comfort zone so that we can simply do what the company needs us to do to keep it rolling that, and everyone now thinks they’re an expert on supply chain because they know when toilet paper is and is not available and the limitations and why are there limitations? So I feel like we’ve come up, not only in the C-suite, but in general conversation, it’s much easier now to explain to even friends and family okay. You’re in corporate procurement, corporate supply chain. Does that mean, ah, you wonder why there was no toilet paper. Okay. Now I have your attention. That’s what we do.
Scott Luton (30:11):
And just tuck empty shells, no toilet paper, I guess. But you know, when the consumers get educated and they become more aware of professions and, and, and the sectors within a profession, so to speak, that’s a great thing. That’s such a great thing. And hopefully it’ll lead to more of, you know, we’re, we’re in this perhaps a greater supply chain, including procurement and manufacturing and engineering and all that. And we’re, we’re competing for that top talent because we need it perhaps unlike ever before or unlike, never before. I guess that to say that right. And part of that battle part of it is they weren’t as, and the exciting things that you just spoke about, which I think with jazz law folks up to come in and, and, and takes procurement or supply chain roles and, and the impact they can have and the technology that they can, they can leverage and, and the things they’re gonna learn and, and the upward trajectory of the profession.
Scott Luton (31:03):
So I love it. Uh, it’s exactly what you and I had in mind when we, when we were brainstorming about what’s next. And we’re really excited to continue our long standing collaboration with, uh, the go-to when it comes to all things procurement, and then some which is Kelly Barner. So Kelly, how can folks get in touch with you about whether it’s this series or you got a great podcast at, uh, art, uh, procurement, which we’re big fans of, of course, you’ve got no shortages of content you’re producing books and other projects. How can folks reach out to you?
Kelly Barner (31:35):
It’s a couple of ways, probably the easiest way is find me on LinkedIn. I’m definitely there. I look roughly like this. Um, so that’s all, you know, it’s me, but you’re also welcome to check out my website. Buyer’s meeting point.com. We’re actually relaunching that in the first week of January. So be on the lookout for that general user experience to be improved. And you can message me. You can contact me directly through the website. I absolutely welcome hearing from people. So if you have even a small comment, you just want to say hi, if you have a question, if you’re looking for something, please don’t ever hesitate to reach out, because I love getting to talk to folks that are doing the work.
Scott Luton (32:11):
Awesome. Love it. And I love the, uh, uh, you mentioned buyers, meaning point very vibrant and in particular LinkedIn community. So looking forward to, uh, dropping new content that we co-create with Dow P in that really, really sound video that’s right, starting in January with our first live stream. So Kelly, all the best have enjoyed this, looking forward to this next chapter, love what you do and looking forward to getting things off in earnest and just a few weeks. Thank you, Scott. Me too. Absolutely. Trump, thanks so much for having me. You bet. So we’ve been talking with Kelly Barner owner and managing director at buyer’s meeting point amongst many other things, but including also hosts of our new, one of our newest series, dial P for procurements. And look for that. If you enjoy this conversation, check out the rest of our conversations, supply chain now.com fondness and subscribe for free wherever you get your podcasts from on behalf of the entire team here at supply chain. Now this is Scott Luton wishing all of our listeners, nothing but the best. Say happy holidays, Merry Christmas, happy new year, but more importantly, Hey, do good gift forward and be the change that’s needed. And on that note, we’ll see you next,
Kelly Barner is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Data Analytics and Metrics Intern
Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Founder & CEO, Supply Chain Now
Host of Supply Chain Now, Veteran Voices, This Week in Business History
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or singing second soprano in the Grayson United Methodist Church choir.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Allie is currently completing a degree in marketing with a certificate in entrepreneurship at the University of Georgia. She got her social media start through an internship with Shred, a personal training app, and she’s been hooked ever since. She works to optimize our following base while assisting the team with content creation, influencer outreach and other marketing endeavors. Allie can’t wait to keep growing alongside Supply Chain Now.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Natalie is currently pursuing a degree in marketing with an emphasis in digital marketing and a certificate in new media at the University of Georgia. If there’s one thing she’s learned at the Terry College of Business, it’s that the supply chain is a dynamic, unifying force that’s essential to any business. Natalie helps to amplify the voices of the supply chain here at Supply Chain Now by assisting with media management, content creation and communications.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porteris VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host of Supply Chain Now, Veteran Voices, This Week in Business History
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.