Gillan Hawkes

Special Guest Blog Post written by Bernadine Henderson Ms. Henderson, senior director of procurement at Protolabs, lifts the lid on buying in manufacturing and why relationships are central to it.   Simply put, the job of a buyer is really about buying the right thing at the right time for the right price. It sounds simple, but it really is very complicated because everything that’s going on in the world impacts the timing, the availability, and the price of the product. This means that buying has recently got a lot more complicated. World events have very real consequences on global supply chains. Just one example is the way in which buyers have responded to tariffs in the U.S. by re-routing sourcing locations. It takes a certain amount of agility to be a buyer in 2025, and this quick responsiveness is helped along by one key ingredient, and that is strong relationships with suppliers. Relationships Built on Trust A widely held misconception is that buyers are only interested in getting to the lowest price possible. In fact, the most important thing to a buyer is for suppliers to bring solutions that deliver overall value. In my experience, a really strong supplier…

Scott Luton was featured in two episodes of Rethinking Supply Chain, hosted by Venzee CEO, John Abrams: Understanding Logistics: A Discussion with Scott Luton, Founder & CEO of Supply Chain Now. John got connected with Scott after listening to one of our podcast episodes that dove into the physical and automated aspects of supply chain. Listen to Part One of the interview HERE Listen to Part Two of the interview HERE