“Although Marshall Field had a tremendous work ethic, he was a man of very few words. In fact, he earned the nickname “Silent Marsh,” but chattiness has never been a requirement to be successful in business.”
-Scott Luton on Marshall Field, born on August 18, 1834
The ‘This Week in Business History’ Series on Supply Chain Now shares some of the most relevant business and global supply chain events from years past. It will shine a light on some of the most significant leaders, companies, innovations, and even lessons learned from our collective business history. This week’s episode touches on Marshall Field, Coco Chanel, The Gap, Barry Gordy Jr., and more!
Scott Luton (00:11):
Scott Luton (00:12):
Good morning, Scott Luton here with you on this edition of this week in business history. Welcome to today’s show on this program, which is part of the supply chain. Now family of programming. We take a look back at the upcoming week, and then we share some of the most relevant events and milestones from years past, of course, mostly business focused with a little dab global supply chain. And occasionally we might just throw in a good story outside of our primary realm. So I invite you to join me on this. Look back in history to identify some of the most significant leaders, companies, innovations, and perhaps lessons learned in our collective business journey. Now let’s dive in to this week in business history.
Scott Luton (01:14):
Hello, and thanks for joining us. I’m your host Scott Luton. And today we are focused on the week of August 17th, but let’s pause for one quick programming it this week in business history is appearing on supply chain. Now it’s main channel today. However, we’ll be back on our own independent podcast channel. Next week, we publish a new episode each Monday. We invite you to join us by searching for this week in business history, wherever you get your podcasts and click subscribe. So you don’t miss a single thing. And for that, we are greatly appreciative. Thanks so much for listening. Now back to the week of August 17th in business history today, we’re going to share a variety of monumental things that took place this week in history across the business world, but especially focusing on retail and radio. That’s what we’ll focus on today. On this week in business history, powered by our team here at supply chain.
Scott Luton (02:12):
Now let’s start with some big news in the world of retail. On August 18th, 1834 Marshall field would be born in Conway. Massachusetts Conway was and still is a small inviting town of a couple thousand residents. It’s located about two hours West of Boston while still a Massachusetts Marshall field would work in a retail store, a dry goods store for the first time, but his life would change dramatically. As adventure was calling Marshall field’s name, he was called to Chicago where one of his brothers had lived Marshall field would gain employment at one of the largest dry goods stores in Chicago. At the time it was called Cooley Wadsworth and company in an interesting turn that would undoubtedly impact Marshall field’s perspective. He arranged to live and sleep in the store later in his career. I’m sure he’d be determined just how to get customers to want to live and sleep in his stores.
Scott Luton (03:15):
Although Marshall field had a tremendous work ethic, he was a man of very few words. In fact, he earned the nickname silent Marsh, but chattiness has never been a requirement to be successful in business in 1865 Marshall field and a business partner named Levi Leiter were invited to join a dry goods establishment that would be renamed field Palmer, lighter and company in less than 20 years, Marshall field would buy out both of the business partners and he changed the name to Marshall field and company, which would incorporate in 1901 customer experience at Marshall fields was very unique for this point in retail history, it was Marshall field who would coin the phrase. The customer is always right, and it was put into practice. For example, customers could return purchases and get their money back. For any reason, Marshall field was an innovation machine. He’d be the first department store to open a cafe.
Scott Luton (04:16):
So customers didn’t have to leave for meals. He was amongst the first retailers to showcase merchandise in the front display windows, free gift wrapping for purchases and the creation of a bargain basement, all hits with the customers and the sensational shopping experience at Marshall fields would drive revenues sky high by the time of Marshall field’s death in 1906 store revenues were some $68 million. And Marshall fields was well known for being very active in the Chicago community, driving a variety of community growth and being very generous with his fortune. After Marshall field passed away, the store expanded and had 24 locations by 1990, when then it was purchased by Dayton Hudson corporation, which would be known as target shortly thereafter. Marshall fields was a game changer that didn’t buy into business as usual. And he was well ahead of his time. Let’s continue in the retail industry.
Scott Luton (05:17):
Here’s we look at this week in business history on August 19th, 1883, Gabrielle Coco Chanel was born into poverty at a charity hospital in France, her mother Jean dye when Coco was 11. So we’re traveling salesman and street peddler father would send Chanel to an orphanage despite the start challenging experience. It was in the orphanage where Coco Chanel would learn to sub in her late teens Chanel would obtain work as a seamstress and would also perform at a local cabaret in 1908. Coco Chanel would meet and begin a longterm relationship with captain Arthur, Edward Capell, which would be an important figure in her life. Over the next few years, Chanel would first enter the world of fashion and design via military, which is also known as hat making. In fact, Coco Chanel would open a small military shop in Deville, France with the financial assistance of Arthur Capell.
Scott Luton (06:21):
She would eventually expand her wares and also offer jackets, sweaters, blouses, and the like Chanel’s designs and unique use of materials would begin to turn heads. In fact, the comfort that her stylist designs offered were unusual in that era, Coco Chanel would coin the phrase, quote, luxury must be comfortable. Otherwise it is not luxury in quote that would certainly be evident in her products. She would soon open a second boutique and Brits a city on the Bay of Biscay in Southwestern France. This new store would be extremely successful and would put Coco Chanel on the math to being the fashion icon and business legend that she is today in 1921, Coco Chanel would launch a new perfume as she was developing the perfume with mr. Earnest Bo it’s been reported that Coco Chanel was presented with a variety of sample since each numbered, one to five and others numbered 20 to 24.
Scott Luton (07:22):
She chose sent number five and allegedly told her master perfumer, mr. Bo, that quote, I present my dress collections on the 5th of May, the fifth month of the year. And so we will let the sample number five, keep the name. It has already, it will bring good luck in quote and bring good luck. It did as Chenelle. Number five in its stylish bottle was a home run and has been for a hundred years. According to NPR, get this one bottle is sold. Every 30 seconds. Coco Chanel would become the first major fashion designer to offer perfume. By the late 1920s, Chanel’s growing enterprise included a textile mill, a jewelry workshop, a perfume laboratory, and her her house employing more than 2000 people at the time across the enterprise and worth millions of dollars already. But with success came a few bad habits. Co-coach note become a habitual drug user by 1935.
Scott Luton (08:26):
In fact, one of her personal favorites was morphine, which she’d use daily until the day she died in 1939 with the outbreak of world war II Chanel would close her couture house, Coco Chanel, stirred controversy during and right after the war with her associations with Nazi, Germany much has been published in recent years that have documented Coco Chanel’s activities and sentiments. In fact, it’s been said that once in Churchill, personally, in order to prevent Chanel from being prosecuted for her activities during world war II, she wouldn’t get back into fashion after the war until 1954, Coco Chanel would pass away in 1971 at the age of 87. But her Mark on fashion had long been made from Jersey fabric to the Chanel suit, to that little black dress and the Chanel bag, all part of Coco Chanel’s legacy. And that legacy lives on as Chanel is a private company with over 300 locations, worldwide and revenue in 2018 of some 11 billion us dollars.
Scott Luton (09:36):
One more quick note on retail on this week in business history, the gap opened its first store on August 21st, 1969 in San Francisco, California currently led by one of the few female CEOs in the fortune 500 Sanya Seagal. The gap has grown into a leading global brand with thousands of locations around the world. Now we’re going to move from retail to radio on August 20th, 1920, one of the first commercial radio stations would begin operations in Detroit. It was called eight M K or the Detroit news radio phone. It carried the news of the day along with vocal performances by various artists, the daily programming, which was pretty much limited to about an hour in the evenings would continue to evolve sooner enough. Sports coverage would make its way into the programming, including the 1920 world series featuring Cleveland and Brooklyn. The station eight MK then was assigned the call letters WBL, but listeners couldn’t make that call sign out clearly.
Scott Luton (10:42):
So the Detroit news newspaper company, the owners of the radio station would petition to the regional radio inspector at the time. Yep. Back in the 1920s, the U S government employed radio inspectors, the Detroit news wanted a new call sign and WW. Jay was born in 1922 after world war II. As the golden age of radio came to an end and television began to soar radio stations had to adopt to the new landscape in 1973. WWJ dropped music altogether as FM radio was gaining in popularity almost 100 years since its first broadcast. WWJ 9:50 AM is now all news and sports serving greater Detroit, AKA the motor city. The station has been quite the pioneer in the world of radio. As some claim. It is the first radio station to broadcast regular news reports. WWJ also was the first to feature regularly scheduled religious broadcasts. And that sports programming that I mentioned earlier will some claim that radio play by play started at WWJ.
Scott Luton (11:53):
But to be fair, there is quite a friendly but serious rivalry between WWJ in Detroit and Katie K a and Pittsburgh, and it centers around who precisely was the first commercial radio station. In fact, even KCBS in San Francisco has thrown their hat in the ring as being the first radio station in an operation, regardless of who is right rest assured that WWJ was a true radio pioneer and has made an impact on the industry. And like lastly, for today in a development also tied to the great American city of Detroit on August 21st, 1961 Motown records would release please, mr. Postman by the Marvelettes, which would become Motown’s first. Number one hit in the U S it’d be the first of about 180 number one hits for the iconic brand. But more than the musical success alone Motown would help a country make progress from a racial and civic standpoint on January 12th, 1959, Barry Gordy jr.
Scott Luton (13:01):
Borrowed $800 from his family and established Motown records corporation and immensely talented individual. Barry was a visionary who at an early age had already established himself as one of the greatest songwriters of his day. Also in 1959, Motown would establish its first headquarters. Hitsville USA located at 26 48 West grand Boulevard in Detroit. It would serve as a fledgling record labels, first recording studio, and it’d be open 22 hours a day. It had to be closed for maintenance from 8:00 AM to 10:00 AM each day. Barry Gordy also had an incredible eye and ear for talent in its earliest days, Motown would sign and record some of history’s most talented artists. Smokey Robinson led miracles would be the companies first signing the Supremes, the temptations. In fact, in less than 10 years, Motown’s headquarters would grow considerably due to all the success. The company would have over 450 employees and millions of dollars in revenue Gordy’s experience in the automotive industry.
Scott Luton (14:11):
As strange as that sounds was one of the ingredients in his recipe for success earlier in his career, he had worked on the assembly line at Detroit’s Lincoln mercury automotive plant Gordy said quote, every day I watched how a bare metal frame girling down the line would come off the other end, a spanking brand new car. What a great idea. Maybe I could do the same thing with my music, create a place where a kid off the street could walk in one door and unknown, go through a process and come out the other door. A star in quote, quality control as a staple of the automotive industry and Gordy would quality control to Motown records at Motown Gordy’s quality control involved meetings. Every Friday morning, all the record labels producers would submit their records for consideration. And they’d take a vote to determine which records would be released, ought to be a fly on the wall.
Scott Luton (15:09):
And these Frank passionate weekly discussions, Barry Gordy has said that the quality control via these Friday morning meetings were a big driver of the company’s overall growth and success beyond the music Barry Gordy and Motown would make its important. Mark in other areas, consider this from Danielle ransom at BT quote, the music started out as music for young America, with a primary focus on white America. It was also a leverage for black artists to be seen and heard in an image they had control over during a time where non white representation was nonexistent and black music was vilified in quote and in the 1960s, when the U S was in during one of its most challenging times in its history, the Motown sound was a beautiful unifying element. Barry Gordy would eventually sell his ownership in Motown to MCA in 1988 for $61 million. MCA would sell Motown to Polygram just five years later in 1993 for over $300 million, despite who owns what Motown’s legacy is alive and well, its impact in the music business is arguably not even its greatest contribution to American society.
Scott Luton (16:29):
I like how Barry Gordy himself puts it quote, despite the hostility and racism we faced, we knew we were bringing joy to people. The audiences were segregated. The venues had a rope down the middle of the audience separating blacks from whites, but soon the rope was gone and black kids and white kids were dancing together to the same music. It created a bond that echoed throughout the world in quote, we’ll put mr. Gordy and well done. And that wraps up our look at the week ahead from a business history standpoint, these stories in retail and radio were a few items that stood out our team. There were certainly no shortage of big stories during the week of August 17th and business history. But what stands out to you tell us she just note to email@example.com. We’re here to listen. Ope, you’ve enjoyed our latest edition of this week.
Scott Luton (17:24):
In business history. You can find this program wherever you get your podcasts from be sure to subscribe so you don’t miss a single thing. And on that note, be sure to also check out a wide variety of industry thought leadership at supply chain. Now radio.com on behalf of them, our team here at this week in business history and supply chain. Now this is Scott Luton wishing all of our listeners, nothing but the best do good give forward and be the that’s needed on that note. We’ll see. Next time here on this week in business history.
Scott Luton (17:54):
Thanks your buddy.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Data Analytics and Metrics Intern
Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.