Supply Chain Now
Episode 1078

ChatGPT cannot represent new or innovative or even disruptive ideas because there isn’t enough data around those ideas. So even generative AI won't be able to create an AI that forecasts consumers and their influences. That will have to come from actual mathematicians.

-Greg White

Episode Summary

The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

This week’s edition of The Buzz featured hosts Scott Luton and Greg White. In addition to taking on some of the hottest topics in business and supply chain, Greg offered up his thoughts on the Kansas City Chiefs’ likely performance in Superbowl LVII against the Philadelphia Eagles.

In this livestream, created in collaboration with a live Supply Chain Now audience, Scott and Greg discussed:
• Recent negative news from the ISM Manufacturing Report on Business and what factors may be responsible for driving three straight months of contractions
• Greg’s recent commentary on Amazon’s warehouse safety violations – and why the news isn’t as bad as it sounds
• The upcoming response from Google to OpenAI’s ChatGPT generative AI, which has taken the world by storm, and in some cases by surprise
• The tech skills that are in high demand from companies despite the frequent news of layoffs from this sector

Episode Transcript

Intro/Outro (00:03):

Welcome to Supply Chain. Now the voice of global supply chain Supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business happen right here on supply chain now.

Scott Luton (00:31):

Hey, good morning, good afternoon, good evening, Scott Luton and Greg White with you here on Supply Chain. Now welcome to the Buzz, Greg. How you doing?

Greg White (00:39):

I’m doing quite well. Seems like it’s been a minute since I’ve been on here, <laugh>.

Scott Luton (00:44):

Well, you’ve been, we, we’ve been calling it, you’ve been on assignment, uh, for a hard-hitting industry story. Is that right?

Greg White (00:49):

Yes. Uh, the su the supply chain of the Super Bowl

Scott Luton (00:53):

<laugh>. Yes, that’s right. So we gotta start there cause it’s Super Bowl week. You got the Chiefs and the Eagles, of course. You’re, uh, a longtime, uh, chiefs fan that is enjoying this incredible run. They’re on. Uh, your thoughts for this coming weekend?

Greg White (01:09):

Uh, uh, cautiously optimistic. I mean, I wanna say, you know, we talked about this before we came on. Um, every time we face a new defense, they say it’s the best defense in the league. This one might actually be, I, I didn’t believe ever that, and I think we talked about this too, that San Francisco was the best defense, cuz we stomped their guts out early in the season. But we haven’t had a chance to play the Eagles, and they don’t depend on defense because they have a great quarterback in Jalen Hertz. So, so, um, if we were playing in Kansas City, I’d be a lot more confident because the fans in Kansas City can melt down just about any quarterback, but it’s gonna be a relatively neutral crowd. Philly fans travel well, I’m sure. So if I was in Philly, I’d want to get out. So, and especially to Phoenix

Scott Luton (02:03):

<laugh>. Well, folks, hopefully, uh, y’all are gonna be, uh, getting with your friends and family members and, and enjoying the Super Bowl. And, uh, Greg, I’m sure you will too. And we’re gonna, we’re gonna, uh, hear all about it, especially come next week, uh, as we perhaps revel in. I don’t wanna jinx anything, but a certain Midwestern teams win. How about that,

Greg White (02:24):

Greg? So, uh, one of the biggest, um, chiefs fan clubs in America is right here in Atlanta. They meet at the Hudson Grill, and the grill has dedicated the entirety of its, I think, 1100 capacity to the Chiefs for the Super Bowl. Wow. No, Philly fans allowed,

Scott Luton (02:45):

Man, how about that? Well, we’re looking forward to a great game regardless. And hey, looking forward to a great supply chain buzz episode here today, where, as y’all know, uh, every Monday at 12 noon Eastern time, Greg and I walk through some of the leading stories, really, across global business, global supply chain, you name it. We’ve got a, a variety of news and development. Today’s gonna be a big, big tech, uh, uh, theme, uh, throughout the day as, as frankly as there is oftentimes when you talk about supply chain these days.

Greg White (03:12):

I wore my vintage tech t-shirt in this company existed, but it’s a good example of how to make 40 million, uh, not me, the founder.

Scott Luton (03:24):

Oh, I was about to say, sign me up,

Greg White (03:27):

<laugh>. Yeah, right. Sign me up

Scott Luton (03:29):

<laugh>. So folks, but get ready. We wanna hear from you as well, and we’re gonna, we’re gonna, uh, share y’all’s perspective throughout the hour. Um, on a side note and a very serious note, uh, of course, our team’s collective thoughts and prayers are certainly with the good people of Turkey and Syria and wake of those devastating earthquakes that took place, um, over the last, uh, 12 hours or so, Greg, just, uh, some, um, horribly heartbreaking imagery come out of, uh, the earthquakes, huh?

Greg White (03:54):

Uh, yes. Uh, 2300 people of perished already is Wow. Was the last I heard. And that was earlier this morning. So it’s a serious earthquake. Um, yeah,

Scott Luton (04:05):

So folks find ways, there’ll be plenty of organizations, nonprofits that’ll be getting aid that in that direction. So, uh, join us in, in, in helping to support those for sure. Um, now on a much, much, much lighter note, uh, I wanna share a couple programming items here. Um, Greg, over the weekend, we published our latest with that said, yeah. And we focused on, uh, black History Month, um, and really, um, one of my favorite parts of that newsletter focused on, uh, Dr. King’s, um, letter from Birmingham Jail. And, um, some folks may not know that that was his response to, uh, I think it was eight members of the clergy there in Birmingham, um, took a, um, um, a letter out in a local newspaper to oppose some of the protests that Dr. King was leading. And he crafted his response there in jail. And we’ve got that iconic image of him, um, you know, deep in thought behind bars, just, it’s just, I know it’s been a long time, but man, we cannot, can’t remember these lessons we’ve learned years ago. Your thoughts quick, Greg.

Greg White (05:10):

Uh, well, that, that incident, and frankly, Dr. King’s crusade in in particular, I think was just so perfectly founded. I mean, um, you know, take action, peaceful action. Right? Don’t, um, and, and, you know, take action to make yourself equal, right? Don’t complain about being unequal, which I think was an important statement for him to make. And the, um, it, it was the foundation of, of what he was trying to do. Yeah. So, cut. Way too

Scott Luton (05:49):

Short. Agreed. Folks, if you haven’t yet, man, read, um, read what he composed there in Birmingham Jail. It really is. Um, it’s, it’s captivating. Um, okay. Uh, also coming up, uh, in other programming news, uh, we’ve got a new webinar coming up, March 21st. Greg, this is different than so many others. Whenever I say that, I always think of that little skit on Sesame Street back in the eighties. I can’t remember that tune, but it pointed at one thing was different. This is a different webinar for us, right? We’re

Greg White (06:18):

Focusing one of these things is not like the other.

Scott Luton (06:19):

Yes, <laugh>. That’s it. Yeah. That is it. There’s a jingle there. I

Greg White (06:23):

Do know the same, but I, there is no way there.

Scott Luton (06:26):

Well, folks, uh, March 21st, we are focused on a great webinar session, five tips for creating effective, successful, uh, captivating digital content. And Greg and I are gonna be joined by our dear friend Ursula Ringo, with s a p and Brandy Boatner, uh, with i ibm, two legendary figures, uh, in, in my book, at least, I said, tune in for that conversation, Greg. Everyone, uh, whether you’re in Hollywood, whether you’re in global supply chain, who isn’t Creighton digital content these days, huh?

Greg White (06:56):

Well, and I mean, the webinar, it’s funny because that was sort of the genesis of supply chain now, right? Educational, and in, in many cases now, particularly for, I mean, when I think about the supply chain, particularly for service providers and technology providers, um, and even, you know, other, other, other kinds of services throughout the industry, it’s how they get their word out. Because, you know, the statement, <laugh>, early in my, in my career when I was selling printing of all things <laugh>, um, you wanna talk about competitive industry, walked into fellows office and he had a sign on his that completely enunciates why you need to get the word out and why it’s so valuable to have, um, industry experts to do that. And the sign said, I don’t know you. I’ve never heard of your company. Now what is it you wanted to sell me? <laugh>, right? And that’s, that is the plight of virtually every company out there. I mean, if you’re not s a p, I mean, even, even if even s a P is doing it. So if, if you’re not s a p, you have almost no voice. And this is a great, the webinar is a great opportunity, but you gotta do it the right way. And we have done it, what, 25 or so times in the last year. So let us show you how. Yeah,

Scott Luton (08:16):

Well said Greg. Well said. And man, if I could be a fly on the wall back in those days, uh, <laugh> when you’re rep the printing industry, but we’ll save that for another show that

Greg White (08:26):

Dude, read me the riot out. I’ll tell you what, it made me a better salesperson and I got the business. Believe it or not, I still don’t know how, but <laugh>

Scott Luton (08:36):

Mean

Greg White (08:37):

People like me. I don’t,

Scott Luton (08:39):

Oh, <laugh>. Well, everybody likes Greg White. So y’all, folks, y’all join us on March 21st, I promise you, you’ll walk away, uh, informed, uh, educated, uh, entertained. Of course, we welcome your feedback.

Greg White (08:50):

Yeah. And you know, we got,

Scott Luton (08:55):

Greg, before we get into our first news story, let’s say hello to a few folks, uh, across the ecosystem here. Josh, good morning from Seattle. He also, uh, congrats to your hot Spurs, Greg. I think they must have won over the weekend.

Greg White (09:06):

Yeah, thank you. I’m not as attentive a fan right this moment. Um,

Scott Luton (09:12):

Kinda preoccupied,

Greg White (09:12):

Yeah, a little bit preoccupied right now by the more proximate football. But, uh, but also, Josh, how about a weather report

Scott Luton (09:20):

That’s right

Greg White (09:21):

There? So,

Scott Luton (09:22):

Uh, Katherine, uh, over on YouTube, happy Buzz Day to you as well, folks. YouTube’s a great channel, easy channel. You know, you may not have one of the other social channels that, uh, that we live stream lacrosse. YouTube’s easy and easy for everybody.

Greg White (09:35):

And where a ton of people are, are taking in their podcasts too. I mean, that’s right. It’s kinda like the old days when you could peek into the radio studio right? Where you can see them just talking into the mic. I still, I’m not sure I understand or get the attraction there, but that’s what people are doing. It’s pretty cool.

Scott Luton (09:57):

All right, so I’m gonna, you, you have, you’ve kind of triggered a memory for me and my mom is with us here today, Lee Luton. Hello from Aiken. And go chief, I told you Greg. Uh, thanks

Greg White (10:06):

Mom.

Scott Luton (10:07):

<laugh>, great to see you, Bob. Well, so, um, my dad used to be on the communications committee of our church growing up, and they would take, uh, um, the, the previous Sundays sermon, and they’d get the tape right to do all the editing, and there was a real tape. And then we would take that to the local radio station, uh, the physical tape, and then they’d play that, um, I don’t know, a few, few days later. And I would be sent in as an Aaron, one of my chores, uh, occasionally with the tape and get, and I’d walk right past that window you described with the DJs in there, and I’d hand it to the program director. And I had forgotten about that until what you just shared. So, who knows, uh, maybe I was born into, uh, being a communications, uh, and, and digital media guy. I don’t know what, Greg, what do

Greg White (10:57):

You think? Oh, unquestionably, <laugh>. Yeah, absolutely. <laugh>. So I had a job oh, um, where I worked at a radio station in our window into the studio, faced the parking lot, so people would come out and, um, try to entertain us by doing stuff in our parking lot while on the air, really? And yeah, and it was funny. So, um, I got in trouble with Rod Stewart’s promoter, the singer Rod Stewart.

Scott Luton (11:24):

Oh,

Greg White (11:24):

Really? Because he, he canceled a concert, uh, purely out of inconvenience, I think, for him or something. And everyone was angry about it. So I was like, Hey, if you wanna protest Rod Stewart come down to K i c t 95 <laugh> and people, they painted his face on a soccer ball and kicked it around the parking lot. Really? Yeah. That’s, that’s one of the things I almost got fired for. I got fired for two other things, but <laugh>,

Scott Luton (11:53):

Man. Yeah, I could see you. Uh, you had a knack. I can see you being a DJ Greg ramp. We’re gonna have to sit down and, and really interview you on all those, that earlier part of your journey.

Greg White (12:05):

Those were the manual boards too, man. Right? Right. The analog boards. Woo.

Scott Luton (12:10):

One last thing. And, and folks, uh, sorry to nerd out on, on some on memories here, but you know, speaking of that age, uh, my dad and the communications committee would reuse those tapes. And they had a device, and I, I don’t know how the anything worked, but they plug it in, it made this, uh, sound, and, and they would, they would erase those tapes with some kind of like magnetic device. Yeah. So they can reuse them. So we’ve come a long way, goodness gracious, since then. How about that? Um, okay. Uh, and good. I know we’re getting behind. Uh, folks, welcome everybody. Brandy’s in Houston, great to see you, Jonathan from Louisiana, great to have you here. Uh, Chris Stout, uh, from Chicago, the great to see you, Chicago. Chris, great to see you. Uh, Gino is back with us. Uh, good to see Mr. White. I agree with you,

Greg White (12:57):

Gino. Yeah. Good to be black back. <laugh>

Scott Luton (13:00):

<laugh>. Gloria Mar is a big Eagles fan. Fly. Eagles fly. Hey, good luck to your team. Uh, as always, we dropped a lot of links. Not

Greg White (13:08):

Too good luck, though. True.

Scott Luton (13:09):

That’s right. We dropped a lot of links, folks for checking out those things we mentioned earlier. Uh, Tom Rafter, good to see you here today. Congrats on you being, um, uh, making the list that you were sharing earlier today. Uh, and it is sunny in Seville, south of Spain. All right. Wonderful. Uh, oh. Josh, 44 and rainy up there in Seattle, seven degrees Celsius.

Greg White (13:32):

Look at him using the metric system and everything. Thank you, Josh.

Scott Luton (13:36):

He’s

Greg White (13:36):

On it. He knows who our audience is.

Scott Luton (13:39):

<laugh>. That’s right. All right. So, Greg, you ready to get to work?

Greg White (13:43):

Yes.

Scott Luton (13:45):

All right. Let’s get to our first story here, folks. I wish I had better news, but, uh, we’re gonna give you the news regardless of what it is. We wanna start with my beloved industry love manufacturing. Um, as reported by Reuters, the US manufacturing industry, uh, cons, uh, contracted rather, once again in January. So according to data from the Institute for Supply Management, a K A I S M, many, many y’all folks may be familiar with that. The manufacture industry has contracted three straight months, and the numbers in January reflected its worst number since May, 2020. So some, uh, almost three years ago now. Wow. As part of the data, I a m also publishes a new factory orders metric, which has decreased five straight months now. So some of the usual suspects are at play, for sure. Lessening demand for goods. Everybody’s heard that a thousand times in part fueled though by those interest rate hikes. Mm-hmm. <affirmative>, uh, the stronger dollar, of course, has an impact on exports, making them less competitive in the, in the international market, amongst other things. Greg, love to get your take on what we’re seeing maybe in the manufacturing industry.

Greg White (14:48):

Well, uh, you know, a lot of, a lot of this is driven by automotive, of course, and they have caught up with demand with a vengeance, um, and demand has tailed significantly. And I think that’s, uh, you know, that’s important to note is that, uh, whether we’re gonna face a recession, uh, or not, generally in the economy, people are starting to treat it like that. Mm-hmm. <affirmative>, I mean, it was long ago that the upper crust slowed their spending pretty dramatically. But that’s such a small portion of, um, of commerce that it didn’t make a huge impact. But you can see it every day. Now, people are tired of $13 eggs, let’s just put it that way, <laugh>,

Scott Luton (15:28):

Right?

Greg White (15:29):

And, um, and cars had gotten quite expensive. Uh, I had seen even before the end of the year discounts, right? A advertisements for discounts on cars starting to come back. And of course, the lead times for European cars are significant here. And, and Asia, let’s just say foreign cars are significant to get here. And as they catch up and demand tales, it’s the classic whiplash effect. Um, and it’s not just cars, right? It’s all, all sorts of things that are, um, that are facing the downturn.

Scott Luton (16:02):

So, yep. Agreed. Uh, by the way, folks, uh, speaking to those $13 <laugh> eggs, Gregg mentioned, we’ve got a great episode we’re gonna be publishing on the podcast, uh, later this week, or maybe early next. Uh, I interviewed someone that spent almost 30 years in the food industry, including a big chunk of that at Whole Foods, where, um, and he is in the know You, you won’t believe everything that goes into the egg industry, all the segmentation and, and the layering. So stay tuned, y’all check out Supply Chain now. Forget your podcast from, for that episode. Um, speaking of helpful perspective and expertise, Greg, we’ve got a great show coming up, uh, Wednesday. We were just talking about the manufacturing industry. Mm-hmm. <affirmative>, I assume this great work, um, publishing data, data-driven perspective there, and what’s going on. Well, similarly, US Bank publishes outstanding data and perspective every quarter called the Freight Payment Index. And Bobby Holland with US Bank and Enrique Alvarez with Vector Global Logistics are joining us to talk about what’s going on in the domestic freight market. Greg should be a great conversation, as always, right?

Greg White (17:05):

Yeah, I mean, the, you know, the data that they compile is impeccable, and of course, I think they do, what is it? Over 30 billion worth of transactions just on, uh, domestic freight. Wow. So, it’ll be really interesting to see how things have changed. Uh, if I recall correctly, it wasn’t that long ago that we were saying, no, we’re not in a freight recession. In fact, uh, a few US ally, we’re not in, and we are not headed for a freight recession. Right? So, again, not an economist <laugh>, but Right. As often as they’re so, um, which is ne almost never <laugh>. So, um, y yeah, I think it is gonna be interesting because this will be something that I, I think, uh, signals a bit of, you know, a bit of, of a balance in, in the economy, right? Right. I think we’re coming back to sanity in, in some regard.

Greg White (18:08):

We’re not up against big numbers from the pandemic, right? Um, there aren’t all of these additional restrictions and things like that. It’s more back to the usual things. But that doesn’t mean that the disruption ceased because, and I think that’s important for people as they watch this next, uh, presentation around the freight payment index, is that disruption is supply chain, right? Supply chain is disruption. And it’s important to understand that the disruptions that we talk about very often occurred before the pandemic. It’s just that nobody gave a before the great toilet paper crisis, right? Of 2020, right?

Scott Luton (18:48):

Oh, man. Um,

Greg White (18:50):

Nobody cared about supply chain. And, and frankly, supply chains were, um, a able to kind of shield themselves by not being known,

Scott Luton (19:00):

Ask Good point.

Greg White (19:01):

But it’s a different world now. It really is a different world. So it’s, it’s a new perspective more than a new age of disruption, though. You hear a lot of pundits out there saying, there’s more disruption than there’s ever been. I mean, come on guys, it’s always been wars. That’s right. But ever, ever drunk or whatever that ship was called, was never, was not the first ship to get stuck in the Suez Canal. Right? We’ve had freezes before and since in Texas that have impacted demand. All of those things have always occurred. Yep. Right?

Scott Luton (19:35):

World has certainly changed permanently in many regards. Makes me, uh, always, always brings you back to the great philosopher, Michael. Stipe is the end of the world, as I know it, <laugh>, and, and I feel fine. Um, so, hey, a couple, uh, speaking of eggs, eggs got a lot of attention right now. Gloria Mar Sa says, when we thought that Easter during Covid was bad, hello? $13 egg carton that is making this Easter the worst. Now, get this and

Greg White (20:03):

What’s our alternative plastic eggs?

Scott Luton (20:05):

Well,

Greg White (20:06):

So the, at least they’re reusable,

Scott Luton (20:11):

Right?

Greg White (20:11):

Plastic eggs are reusable.

Scott Luton (20:13):

Well, Amanda says, we might be hiding potatoes for the kids, uh, this year, uh, for the kids. Um, and Josh, the only constant is change. Well said. True as always. Okay, so f folks, join us Wednesday 12 New Eastern Time. Uh, the team has dropped a link there, by the way, big thanks to me and Catherine for making production happen. As always, Greg, we’re gonna move right along. Uh, we have got an interesting, i, I think, interesting story here. You know, your popular supply chain commentaries, which you do every Monday, Wednesday, and Friday. This, this generated a lot of, um, uh, a lot of, uh, feedback on this one. Yeah. So we’re talking warehouse safety as Amazon is once again in the news for safety violations at its facilities. Greg, tell us more.

Greg White (20:57):

I’m gonna say something that, uh, people probably haven’t thought of in terms of this. This is supposed to be, uh, an expose, sort of slam article on Amazon. But frankly, for the quant, for the value of the penalties, it’s a relatively low, uh, percentage, which means I think that Amazon is actually doing better. And they’re, they’ve committed 300 million to improving safety in their warehouses. And a lot of that includes automation. So, you know, they have, they have several warehouses that are virtually lights out. They’re 2 million, 2 million square foot facilities where six human beings work, and the rest is done by robots. So, of course, safety is a big concern. Um, I’m not saying by the way that Amazon is handling it completely or as even as, as impactfully as they should, but I feel like they’re going the right direction. And the truth is, the generational change that we’re going through in, in, um, fulfillment and warehousing in general, is gonna contribute significantly that to that.

Greg White (22:08):

Because your, our generation gen, uh, why millennials and, and Gen Z, they don’t want these jobs, right? Because they are dark, dirty, dangerous, and dull. And, um, and even if only marginally dangerous, right? Why would humans continue to do things that automation can do faster, more effectively, cheaper in often cases, more reliably for sure. Cause robots don’t get sick, um, or stoned. And, um, it’s a warehouse. I mean, it happens. <laugh>, you’ve worked in a warehouse, um, or hungover, let’s just call it. Okay? Um, never called in hungover, but I have wanted to <laugh>. Um, but I think that there’s a, there is a, we’re in a, a good place to create a transition that allows human beings to elevate their performance by doing things that are either automation assisted or that are completely outside of automation, and let automation do the dark, dirty, dangerous, and dull jobs in a warehouse.

Greg White (23:17):

So, um, I know this is gonna shock you. I’m, I actually applaud Amazon for the significant effort that they’ve put into it. They’re trying to cut their cut, um, injuries by 50%, uh, by 2025. Yep. So, and clearly considering the number of workers and facilities that they have, um, that’s, that’s gonna be a significant impact because for these types of fines, which are relatively low, they must not be having many incidences, right? Is all I can say. Now, look, we don’t need to pretend either, and this is part of the article that I, and I addressed this in, in my commentary. We don’t have to have to pretend either that Amazon or any other company addresses safety out of altruistic purpose. But now, I mean, you can see it’s not even about the dollar impact. If you look at this article, the dollars are minuscule, but the impact to the brand equity, right? And the brand, uh, reputation is substantial. So if only to protect their brand reputation, which is worth billions, maybe trillions of dollars, right? Um, they will do it. And as I close the article with, and Kelly Barner and I and others had a discussion about, we don’t care why you do the right thing, just do the right thing. Yeah.

Greg White (24:43):

Right? And, you know, if it, if it improves their profit and improves the livelihoods of their workers, then go for it. As long as it improves the livelihood of the workers and the safety of the workers, I, I think we should applaud it.

Scott Luton (24:56):

Yep. You know, uh, you mentioned the 300 million investment that Amazon committed to or announced, I think it was June, 2022. Uh, and their goal of trying to reduce injuries in half by 2025, I think him hit on both of those. I didn’t realize the other point of this article that, uh, by supply chain died great, great, great work they do, um, is where they were in spring of 2022. Now, this study was put together by labor unions. We all know the angles involved there, but still,

Greg White (25:26):

Right. That’s an excellent point,

Scott Luton (25:28):

Right? They reviewed OSHA data and they’re finding showed that Amazon’s injury rates at its warehouses were about twice that of non-Amazon facilities. So to Greg’s point, they’re putting, you know, they’re putting, taking action investing, and we’ll see, we’ll see the progress they make over the next, uh, few years. So, good stuff there.

Greg White (25:44):

We have to acknowledge that because the unions are pressing hard on Amazon to be completely unionized. That right there may be a little bit of cognitive bias to no doubt, this report. And of course, there is an agenda behind it, regardless of it. Yep. Just remember folks, there are lies. There are lies. And then there’s statistics

Scott Luton (26:08):

<laugh>. Oh boy. All right. So moving right along. Moving right along. And folks, again, we’re dropping links to all of that, including, uh, links to Greg’s Amazon commentary. Again, you can find Greg on LinkedIn every Monday, Wednesday, Friday. Uh, and we’d love to get your take. You know, those comments are fooled with gold golden nuggets.

Greg White (26:28):

They are. I mean, you can learn as much from the commentary, from the comments, frankly, as you can from my commentary. That is an absolute fact.

Scott Luton (26:37):

That’s right. That is not a lie. Okay, <laugh>. So let’s switch gears. So I’m looking forward to really picking, you know, we’ve got a, um, Greg brings a ton of tech expertise to the table. Um, and not just here every Monday at 12 noon all the time. Uh, so our friends at cnet, uh, Greg say Google will be rolling. Google will be rolling out its answer to a little, little thing y’all may have heard of by now. Chat, G p T. So Google’s <laugh>, Google’s rolling out it’s alternative, uh, competitor to that in next few weeks. Now, if you’ve got a pulse, as I kind of alluded to, you’ve undoubtedly heard all about chat G p t just about every hour of the day. And last few months, it was launched. Little background here. It was launched by open AI in late 2022. And the pace of adoptions and applications have really been dizzying.

Scott Luton (27:26):

It’s been used to pass Wharton n b a exams like our friend Enrique Avarez. I’ll have to get his take on that. Uh, judges, so, you know, judges in courts have used chat G P T to draft your judici judicial opinions. Even the Associated press, Greg has recently used chat G P T I wish that was a little easier to say for me to draft a state of the union speech to see how AI would communicate in contrast to the leader of the free, free world. Um, now one last thought I’m gonna get looking forward to getting your take here. Google has been navigating a more challenging landscape recently, and company leaders say that investments in AI is a big part of Google’s future, such as it’s Lambda. Uh, also, uh, that is the language model for dialogue applications, AK Lambda. All right. So Greg, we, we, you know, let’s cut through all this, you know, PR and executive speak. What’s going on with chat G P T and Google’s efforts to offer an alternative?

Greg White (28:25):

Yeah. Well, I think, uh, first let’s acknowledge that only weeks ago did a Princeton student, uh, create an algorithm that can identify AI generated text, which, ah, must be really smart, because I’ve seen some chat G p t text, and it is fluid, it is, um, concise. I mean, it is, it is very well written, much better written than I am spoken, um, or written, by the way. And, um, and I have not used it, which should be obvious by <laugh> looking to anything I’ve written. Um, and, and now open AI has come out with something that can identify that as well. So that’s a pretty smart move on their part, right? Because what happened was college students flooded to cheat on their exams and, and use AI to write, write these articles. Um, and of course, Google, um, seeing the popularity of this has come out with this, I hope this is, uh, more like Gmail than, uh, whatever Google’s social network was, which was an abject disaster.

Greg White (29:43):

Mm. Not only from a perform, um, not only from a, uh, uh, assimilation by the, by humans, but also it was a terrible, terrible system. So I hope that Google’s is, is much better. But the truth is, the real genius behind this is this thing called generative ai, where the, the ar the AI can learn so fast from reference materials that it can be as knowledgeable as a human, um, in a matter of moments after, after read, reading, whatever knowledge, articles, whatever is out there in cyberspace, because it can literally go through everything and identify the most salient, most salient, or at least the most popular points, because it’s already been being dinged for being highly biased based on, on some things. I’m not sure exactly what, but highly biased based on the predominance of a certain type of message out there, where as the secondary message may be more accurate or balanced, right? Mm-hmm. <affirmative>. Um, so there’s, there’s a, there’s a lot of work to do there, but the, this generative AI learns so very fast that, particularly in supply chain, this allows us to put things together, right? If a truck got to Detroit full of cigarettes and left Detroit empty of cigarettes, it could e it may be able to fill in the blanks as to who offloaded the cigarettes in the middle of the night, and where might they have gone to, ah,

Greg White (31:15):

<laugh>. Um, so I mean, seriously, I mean, that’s a fun, but attention getting example, that’s exactly the kind of thing that it can do, right? It could say that these goods are predominantly made, or this cotton is predominantly, um, harvested in China. China predominantly, or almost solely uses slave labor to do that. Ergo this is slave labor product and therefore should not be shipped to the us or cannot be, frankly, shipped to the US cause custom standards in the US So it can start to identify those kind of things in your supply chain, and not just, not just bad actors, right? But who might perform less effectively or more effectively, or filling in gaps if you have, if you have a sh a ship point here and a receiving point here, you must have a transportation facility or, you know, means in between those two, right? What is that? And it can start to infer what that is learning. Maybe even nail it, right? Oh, it’s Billy Bob’s trucking. <laugh> is who goes between these two points?

Scott Luton (32:26):

Well, it sure will be an interesting time, uh, in, in the weeks and months to come as we see more and more, um, artificial intelligence applications and meaningful, real AI driven solutions to problems, uh, old and new, uh, all across global supply chain. So I appreciate your take and I wanna share a couple of, um,

Greg White (32:45):

Jonathan’s particularly. I’d love to address that.

Scott Luton (32:48):

Yeah. Uh, let’s see. We’ll, we’ll get there. T squared holds down the Fort force on YouTube. Ain’t nothing new under the sun. He says, great to see you here. Uh, Tom’s used chat and G P T, and there’s amazing, initially now because of its popularity, it’s heavily throttled leading it to far less success, uh, useful.

Greg White (33:04):

And if you’re not already a member, you can’t join, right?

Scott Luton (33:07):

Right. Uh, let’s see here. Um, uh, T squared chia seeds are the egg substitute if you’re into that approach. All right? Uh, Gino puts some, an interesting take, uh, there, uh, a link there, y’all. Check that out. Jason, great to see you, Jason. I’ve seen professors incorporate chat G p t into their syllabi to encourage students to familiarize themselves with AI technology, but not to rely on it, and always fact check. Jason says, love that. And then there was one that you, um, Jonathan here, Jonathan says, maybe tongue in cheek, maybe it’ll get my forecast right,

Greg White (33:43):

<laugh>, so it won’t, and, and lemme tell you why that is, because it can only refer to the, um, knowledge that exists today. And I think we all know that that is the fatal flaw of forecasting today, as we are forecasting the wrong thing using ancient methods. Literally, literally ancient methods. I mean, the most recent methods we’re using have been adapted from forecasting methods from most recently, 1903. That’s 1,903 ad. So, um, while there are adaptations, of course, that have have advanced, we’re still forecasting the wrong thing. We’re forecasting items based on history, not forecasting those who will consume those items or select those items based on the influences that cause them to do so. So all you’ll get is a faster, horrible forecast, <laugh>. Um, so, and I think that’s a good point to the point that I made earlier around, it can only select from the text that exists. So chat, g p t cannot represent new or innovative or even disruptive ideas because there won’t be enough data around or enough, um, commentary around those ideas to adapt that. So even generative AI won’t be able to create an AI that forecasts consumers and their influences. Mm. If that will have to come from actual mathematicians. There are very few jobs where we can say, um, humans will never be replaced. But that sort of innovation seems to escape ai, at least for now. I won’t say never. At least that’s right. But at least for now,

Scott Luton (35:27):

At least for now. And folks, anytime we talk neck deep on ai, it always remind, brings me back to the great movie from 2013 called Her with Joaquin Phoenix, if you haven’t seen that. Oh

Greg White (35:39):

My God,

Scott Luton (35:40):

Yeah. And the ending is just so it’ll make you think. Um, and Gino, thank you for dropping that link. I think I read through that earlier today and it was a good read per, uh, Tom, his comment above. So y’all check out that link and I’d, I’d forgotten about this. Greg, you mentioned Google’s social media. I’d forgotten, as Tom pointed out, Google plus <laugh>. I never used

Greg White (36:00):

It. Yeah, that was the one. Yeah. Awful. Tom. Tom, did you ever join that? I mean, I think I tried, but I, it just, it never took off. Did you, Scott, did you ever join? No,

Scott Luton (36:10):

I don’t think I did. And, and it

Greg White (36:12):

Never really took off.

Scott Luton (36:14):

I mean, it was kinda like the clubhouse on some similar notion, kinda like clubhouse. I think I was on one clubhouse, uh, my, the entire time, I think Paul Noble from Baron, one of our dear friends invited me. And, uh, it was all the rage. I mean, it was everywhere, everywhere. You turn around for about two weeks and we don’t hear it so much.

Greg White (36:32):

You know, that Twitter put out a version of Clubhouse, um,

Scott Luton (36:36):

Ah,

Greg White (36:37):

I forgot what they call it. Twitter rooms or

Scott Luton (36:40):

Really? Yeah. Well, Tom says he did join and it was a hot mess.

Greg White (36:46):

I, I mean, <laugh>, I couldn’t figure out how to make it useful. And it just never, never reached an adoption level that that would allow, allow it to evolve. Yep. I mean, and it’s common, by the way. Google has a history of doing sort of Johnny come lately, half-assed projects like that, that never get off the get off the ground. But then again, they’re also making a pile on or bird as says.

Scott Luton (37:16):

Uh, um, alright. So folks, by the way, we’re gonna move on to the next, uh, story here. Let us know any creative applications especially. Does it really work with impact that you’ve seen chat G P t, uh, applied to? I’d love to get your thoughts, what you’re seeing. Mm-hmm. <affirmative>. Okay. So Greg, we’re gonna stick with tech here. We’re gonna stick with tech. Um, cause I wanna pick your brain here. And, and of course, we’re all very familiar, painfully we’ve got many friends in the industry that have been caught up in these rolling layoffs that have, uh, impacted various aspects of the job market, in particular the tech industry. Yeah. But hey, there’s some good news, um, in this article, Gilley Linsky, I think, I think I said that right? At cn, CNBC says that despite what you hear, there are seven tech tech skills that are in high demand. I’m gonna list these. And I got a question for you, Greg. Full stack development, mobile app development, web design, ux UI design, c m s, content management, system development, manual testing, and script and automation. So, Greg, out of all those, you’ve been there and done that, uh, built companies, sold companies, all focused in the tech industry. What do you think is the hottest tech skill in demand? And maybe it was something that they left off this list.

Greg White (38:33):

Uh, I would say it is by far full stack development. And if you can get full stack development, really, really good senior full stack development for 135 bucks an hour, do it. Um, because, you know, the, be the benefit of contract contractors is the flexibility. If you need ’em today, you know, and you don’t need ’em tomorrow, you use ’em today and you don’t use ’em tomorrow. And they also get economies of scale because they’re not just working for you, for you, which apparently is what a bunch of the laid off workers were also doing. They’re not just working for you, they’re working on their YouTube channel and they’re working, they’re working with other companies. So it, it’s a relatively small impact to them. Um, and a relatively good savings still oversees the usual places. India, Argentina, Eastern Europe, those are still far, far less than $135 an hour.

Greg White (39:26):

Um, but if you’re, you know, if you’re, depending on what you’re looking for and maybe you’re looking for someone more permanent, that’s a great place to look for the rest of these. Frankly, if you’re paying $250 an hour for web design, you are getting ripped off. Wow. Um, web design is, uh, the, uh, well, let me, let me discern that. They say web designers build websites. So if you’re getting a website built for $250 an hour, absolutely overpaying. Now people who design and, and create the wire frames and then create the, the design language for a website, that’s different. But that’s a shorter project. Mm-hmm. <affirmative>, absolutely. Do not pay $250 an hour for, for web design, for the actual building or coding of a website. There are too many templates out there. Um, and you, you almost would never start from scratch for a website.

Greg White (40:24):

Now. Mm. So, um, UX and ui, I don’t know about the rate, Scott, but don’t you wish more people would use UX and UI design? Absolutely. There’s some websites out there, and I’m not saying ours is, is gonna win any awards, but the, uh, you know, there’s some websites out there that you really, really could use that. And that to me, because it represents your brand identity, is really, really important. So, um, you know, some of the rest of these I think are, uh, you know, manual testing, by the way, jumps out at me because that’s the cheapest thing you can get done in India, Argentina, or, or, um, Eastern Europe. And it’s certainly not 50 bucks an hour. So manual testers are the people who literally go through on the keyboard and try a bunch of combinations of keystrokes to try and break your system, really.

Greg White (41:22):

So, yeah, it is not a high brow job, and it is definitely not 50 bucks an hour. Think of all of you people out there. Think about if you broke down your salary or maybe your hourly rate or, or monthly rate, however you bill or are paid. Um, do you get paid 50 bucks an hour? I doubt, I doubt that many people do. And somebody who’s just thinking around on a keyboard, absolutely not. Hmm. They’re, again, there are much better places to have that kind of work done. So I, I do believe that these are all things that are, um, in high demand. Some of these are kind of sucker rates because they are, um, you know, big companies who are finally coming in to, you know, into the web or into, um, a digital transformation space. And you can take advantage of them because they’re used to paying high prices, right? Or the jobs are, are brokered by the big four accounting firms where they charge high prices and then they step on it, step on the whatever they’re paying, the, uh, sorry, they add, they add step on it, they add, uh, you know, a, a cost on top of what they’re paying these very talented people as well. So, um, a lot depends on your situation, but that’s the thing that really jumped out at me, is some of these rates are just unbelievably excessive for, um, gig workers.

Scott Luton (42:49):

Yeah, I agree. Especially if you look at, uh, if you’re on Upwork and Fiber and, you know, comparing some of what you see out there, even real vetted, um, yeah. Candidates with the rates we saw in the article. So let’s get a lot of good stuff there, Greg. Appreciate your perspective. So, uh, and again, y’all can check out the link, don’t take our word for it, y’all. Check out the link and let us know what your take is here. Um, and speaking, Tom, we’re talking about what chat G p t does. I think it’s just those letters together. G p t, they give me, uh, uh, mouth Olympics

Greg White (43:25):

<laugh>. Yeah, no, you’re right. It’s hard to say fast for sure.

Scott Luton (43:28):

Um, yeah, especially fast. Uh, but Tom says, Hey, you can use chat g p t to code a website for you. So check out that link. Um, alright, so, Greg, man, we, we are just, uh, it used to, when there’s two of us, we’d go 10 minutes over easy. But we’re gonna give our audience a little bit

Greg White (43:47):

Of, we’re getting a lot more efficient, I think.

Scott Luton (43:49):

I think so too. I think so too. Uh, but we’re gonna give our audience a few minutes back. Uh, but I wanna touch on one thing before we leave, cuz folks, if there’s any, there’s so much need out there, uh, across industry. And, you know, we talked about, uh, uh, the good people in Turkey and Syria that are undoubtedly are gonna need our help already. Uh, so find vetted nonprofits really critical. You know, make sure you vet anytime you’re given money and resources. Make sure man, the, the, the group is, uh, it’s got a, uh, a pristine reputation for the aid going to where it needs to go. Uh, along those lines, uh, talk about a vetted group that Greg and I know deeply, especially the leaders here, uh, with Vector Global Logistics, Maureen and Enrique and Christie, their whole team. This thing has been, uh, re regardless if Ukraine, the Russian invasion of Ukraine has been top headlines or those days, unfortunately, where it slips down, you know, you don’t hear, you go hours without hearing about it.

Scott Luton (44:46):

That hasn’t impacted these folks. Constant leadership outcomes, focused leadership, one iot, ota. Now we’re really proud to, to support this, to, um, be a part of it and certainly promote what they’re doing. And Greg, this leveraging logistics for Ukraine. Uh, it’s been around, I think they launched about eight, nine months ago. Over 670,000 pounds of humanitarian aid has made it to folks desperately in need. Wow. So the next planning session is tomorrow February 7th, 11:00 AM Eastern Time folks, we got link in the, in the chat. You don’t have to commit anything. You don’t have to sign anything. You don’t have to give anything. You can show up, just get a sense of what’s going on. But I can tell you, I can personally vouch for what Vector does in with this initiative and many others. Uh, and we need, we need more Vector global logistics across, uh, the landscape. Greg, your thoughts here around, uh, the need, the initiative, Enrique and the team

Greg White (45:42):

Impact. So I just did the math real quick. 16, that’s 16 trailer loads at 42,000 pounds a trailer load. So 1653 foot trailers Wow. Worth of goods. So now they’re, it’s going in 20 or 40 foot containers, of course, cuz it’s going by ocean. But, um, still that’s a ton of stuff and that’s a huge impact for basically a, a bunch of like-minded professionals who kind of cobbled together to, um, you know, to get, get these goods to these people in need. So yeah, I would say just observe it. Just sit in and listen. I mean, even if you’ve already given or you feel led to give or you don’t, and you’re just curious, just pop on and listen because it’s a really, uh, fascinating discussion. You never know. You might just have a groundbreaking idea. And, and if that’s all you contribute, that’s perfect.

Scott Luton (46:40):

Yeah, well said, well said. Uh, and folks, we got the link right there. It’s easy. Uh, you, you do need to register for the monthly session, but again, they’re not gonna hound you, they’re not gonna twist your arms. They’re doing it and they’re leading it. Uh, so y’all can just be a part of the conversation and soak it in. Greg. Um, I know that you, uh, not that you support a lot of great efforts out there and, and you’ve been, you’ve given me advice over our time working together about how to do that due diligence. Yeah. Um, when, you know, whether it’s related to the devastating earthquakes or this one, or all the, you know, nonprofits out there, how would you advise folks to do their homework?

Greg White (47:21):

You saw me do this, didn’t you? <laugh> Charity navigator.org is a really, really good one. There are others, but Charity Navigator does great job scoring. Um, you know, they’re, they are the best of the best. Uh, put 86% or more of the donations to work for the people in need. That means they keep their administrative costs low. It has become quite the thing out there for, and it’s actually become a thing from people on YouTube to create your own 5 0 1 [inaudible] [inaudible] and pay yourself a whole bunch of money and give a little money away. But these, those can be exposed very easily by going to Charity Navigator and understanding that rating. Um, they do a rating as far as overall efficiency, and then they can report all the way down to the dollars that are, um, that are given versus received. So, uh, every legitimate charity has to fire file a Form nine 90 with the, the Internal Revenue se service and, um, so that all the, all their information is out there.

Scott Luton (48:28):

Wow. Y’all check that out. It’s a great site. Charity navigator.dot org.com. I can’t remember. I’ve been using it for

Greg White (48:34):

I said org. It isn’t dot org. I’ll check. Keep talking. Scott. Uh,

Scott Luton (48:39):

<laugh>, first off, thank you, Nathaniel. Uh, he says, thank you for the chairman, the content you put out super helpful as a college student studying this field with Nathaniel. Thank you for feedback. Let us know if you’re, yeah, if you’re open to it, where are you matriculating through, try to say that word 10 times fast. Where are you going school, uh, and what do you wanna do in supply chain? I’d love to kind of hear some of your responses there. And Gino comes through, I should have known it was a acronym for something generative. Pre-trained Transformer is what the course, its g p t stands for. Thank you for that. Gino. Uh, Greg, I think you were looking up, uh, that site.

Greg White (49:17):

It is.org charity navigator.org.

Scott Luton (49:22):

Check that out. And, and a little side note, sometimes if the nonprofits are newer, um, uh, there might not be as much information, you’ll have to find some other ways of doing your homework. Right. Greg,

Greg White (49:33):

An excellent point. You can always ask them for their nine 90. So, um, if, if you don’t go to Charity Navigator, um, you can always ask them for their nine 90.

Scott Luton (49:43):

That is an excellent idea. I need to, um, that’s great. Great to know. Great to know. Um, alright folks. Um, thank You’all. Greg, any final before I sign off here before I sign off? <laugh>? Oh, mark, mark <laugh>. We didn’t, we, we went almost a whole hour without mentioning the Chinese fire balloon. I couldn’t believe it. Mark says, was that a gender reveal balloon that flew over the US this week? Yeah, <laugh>.

Greg White (50:09):

Alright, let’s go there. Just, just because of this point. Okay. And that is cause um, some of you know that I have a place in, uh, South Carolina and off the coast of South Carolina, although upstate Redneck Riviera, near Myrtle Beach is where it was shot down. Scott, it was hilarious. I can’t believe we didn’t talk about this before we came on the air. Hilarious. The text messages that I got of, Hey, I’ll send you a bottle of scotch if you shoot it down. Wasn’t this thing flying at like 50,000 feet? What was it?

Scott Luton (50:47):

65, 60 5,000 at its peak is what I

Greg White (50:48):

Saw. So approximately 25,000 feet above where any aircraft flies any airliner aircraft, right? Wow. Commercial aircraft flies. Can you believe that that was way up there? It’s a wonder we could see it at all. And it also makes you wonder, how big was this thing <laugh>, right? I mean, 65,000 feet up there.

Scott Luton (51:10):

Oh, we could, we could go, we could talk

Greg White (51:11):

About, oh man, the memes.

Scott Luton (51:13):

Oh, the memes have been so,

Greg White (51:15):

Oh yeah, the memes have been classic. Look, if you’ve missed the memes, go look. They, they’re all over Twitter, but, uh, the memes are hilarious. One is a love letter from to Eric Swalwell, who’s a congressperson who was involved with the Chinese spy, um, and, um, just others, you know, uh, Trump, Trump ones and just all, it’s hilarious. There’s a meme of this couple husbands throwing a

Scott Luton (51:46):

Beer’s a prevalent one.

Greg White (51:47):

I doubt if anyone’s missed that one.

Scott Luton (51:49):

You know, so one, so I I longtime Saturday Night Live fan. I don’t watch nearly as much as I used to, but they had a great skit, uh, uh, on Saturday night about the Chinese balloon. And I, and I’m not even gonna give, I can’t, I’m not gonna try to imitate, but y’all, y’all Google that. They put a all their shorts on YouTube. So y’all check that out.

Greg White (52:08):

Can I just say one more thing on this point? Cause many years ago I got to fly in an F 16 simulator and, um, it was the Air Force Air Force’s version of the top gun for the Air Force who introduced us to this. And of course, you go into a situation room before you go into the simulator, and he was talking to us and he, he get, he went through all of the other topics and he said, now let’s talk about things like, um, what’s your favorite ice cream? And I’m like, how is this relevant to the flight, the upcoming flight? And he says, it’s not. But I need to delay you for about 14 more minutes while we detune our, um, the simulator because this is the, this is the secret of espionage. We already assume that our enemies have, all the infor have information on what we, on what we do, what they don’t know is what we know about what they do. And we’re programming that out. Ah, so I, I, ah, while the uproar has been huge, and of course this was a catastrophic failure on the part of the d o d, um, the damage is, is relatively minimal. There are satellites scanning us at all times. So don’t panic people. This balloon, it didn’t, it didn’t <laugh> They didn’t do much damage.

Scott Luton (53:31):

I, I was having to pinch Greg. I was having to pinch myself over the weekend with some, some of the coverage was just so, uh, cartoonish. Yeah. And I, I was like, this is 2023. Is that right? Am am I dreaming this? Is this real? Right? Um, but hey, really quick, um, let’s, I wanna mention this. So Mark showed up. I just, uh, you know, mark is a longtime friend, former colleague doing big things out in the industry. And I had a chance, Greg, to sit down with Mark one-on-one, uh, a week or so ago, two weeks ago maybe to pick his brain on, uh, five tip tips, five tips for, uh, reinvigorating your continuous improve initiatives. I mean, mark has done this for, uh, well, you know, Greg, you and I don’t say over 20 years, but Mark’s done it a long time driving industry-wide, right?

Scott Luton (54:20):

Um, uh, continuous improvement initiatives, especially in manufacturing, right? One of my favorite, favorite sectors, and it was wonderful. I I, I did a write up on Friday about his rattlesnake hunts, which I’ve been a part of seen in action. And so I can, I can testify to its effectiveness, not just from a driving results and wins, but man, the camaraderie and the spree decor that brings anything that, that instills that in teams. So then they can go on and, and move other mountains. It was a great episode. We dropped it today. Amanda, if you could drop the link in the chat to the episode, that would be wonderful. Mark. Home run. Home run. Um, all right. So Greg, I think I, I’m, I’m, I’m checking out my checklist here. The Chinese spy balloon was the very last thing on my list of 372 things.

Greg White (55:08):

That was the one we were hoping not

Scott Luton (55:10):

To talk about. Right, man.

Greg White (55:12):

Right down the Grammys. But I guess we had to talk about ’em both. So

Scott Luton (55:15):

That’s right. And by the way, congrats to Beyonce. Yes.

Greg White (55:19):

32.

Scott Luton (55:21):

32 Grammys. Who

Greg White (55:22):

Did, who was first before that?

Scott Luton (55:24):

So it was a gentleman by the name of, uh, let’s see. He, he was, I think he was a conductor of the, of the Chicago Symphony. Cuz I, I, I, that was part of what I shared, uh, yesterday as a matter of fact. Okay. Um, he led at 31, I can’t remember his name. We’ll see if, uh, Amanda and Katherine can hook me up. But Beyonce winning her 32nd last night. She’s the all-time winningest. Anyone at the Grammys think about all the big names and then the bands and the producers and the artists. I mean, holy cow setting, all-time history. Very, very special.

Greg White (56:00):

Unbelievable musical talent there.

Scott Luton (56:02):

Agreed. All right, folks, we dropped a link there to the episode I was just talking about. Um, it’s a great practical, uh, primer on how to drive improvement some great ideas by someone who’s been there and done that time and time again. Uh, Greg enjoyed the episode here at Supply Chain Buzz folks. Yeah, likely always a pleasure, Greg, to knock out this conversation with you. I appreciate your expertise on all things tech in particular. And, uh, look forward to, uh, not next week’s. You’ll, we’ve got some, you’re gonna be on assignment next Monday, right? Mm-hmm.

Greg White (56:33):

<affirmative> <laugh>. Yes. Hopefully traveling back from Phoenix.

Scott Luton (56:38):

Oh man.

Greg White (56:39):

If not, um, my voice will be recovering from screaming at the television.

Scott Luton (56:45):

Oh, that is awesome, man. That is all. Uh, and by the way, good luck.

Greg White (56:49):

Thank you. Thank you. Very

Scott Luton (56:51):

Good luck to the Chiefs. Now you ask and we shall deliver George Salty. S o l t i. Was it all time, uh, winner prior to Beyonce, uh, let’s see. Throughout his four decade long career this British Hungarian had received 70 nominations of which he won three, or, uh, I’m sorry, he won 31. Uh, good stuff there. All right. All right folks. Uh, Greg, safe travels to you. Uh, thanks for being, with being with us here today. Big thanks to Catherine and Amanda, folks behind the scenes making production happen and a little bit of research there. Thank Quick, yeah, very quick research. Hey folks. <laugh>, thanks to everybody that showed up and dropped your perspective or resources, or you name it in the chat that makes the buzz so enjoyable and fulfilling on our end. Uh, but whatever you do, folks, whatever you do, hey, find, find a way to move the needle and help those in need. There’s so much, you know, and, and, uh, terrible earthquakes are just the latest example. But do, as Greg and I are talking about, do your homework. Make sure, you know, we really limit waste, right? And, and make sure the aid gets to where it needs to go. And on that note, Scott Luton signing off for now. Challenging you to do good, to give forward and to be the change. And we’ll see you next time. Right back here at Supply Chain now. Thanks buddy.

Intro/Outro (58:17):

Thanks for being a part of our supply chain now, community. Check out all of our programming@supplychainnow.com and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain Now.

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Hosts

Scott W. Luton

Founder, CEO, & Host

Greg White

Principal & Host

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Mary Kate Love

VP, Marketing

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Constantine Limberakis

Host

Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Greg White

Principal & CMO, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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