Supply Chain Now
Episode 1141

A lot of the procurement folks that we're dealing with on a daily basis are wondering, ‘Where am I? What is the new normal? Where should I be?' I think there's a lot of uncertainty in that space.

-John Lander, Executive Vice President at OMNIA Partners

Episode Summary

Although procurement is a critical function for all companies, few are investing in their talent and technology. With continued supply chain disruptions and pressure from inflation, procurement teams are trying to figure out what their next normal is going to look like.

John Lander joined OMNIA Partners following a 20-year career at Office Depot. His experience includes building a world-class sales culture, sales deployment optimization, sales productivity improvement, merger and acquisition execution and integration, P&L development/ management, and growing new product lines with existing customers.

In this livestream-based episode, John speaks with co-hosts Scott Luton and Greg White about:

– The top priorities of the executive level representatives of members and suppliers he speaks with

– The top three pain points that procurement professionals face in today’s current market

– How access to a diverse portfolio of world-class products and services can help companies meet their unique supply chain needs

Episode Transcript

Intro/Outro (00:03):

Welcome to Supply Chain. Now the voice of global supply chain Supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business happen right here on supply chain now.

Scott Luton (00:33):

Hey, good morning, good afternoon, good evening, wherever you’re Scott Luton and Greg White, back with you here at Supply Chain. Now, welcome to today’s livestream, Greg. How you doing?

Greg White (00:42):

I’m doing quite well. And back is right, isn’t it? Finally, back in the states,

Scott Luton (00:47):

Back from your, uh, sabbatical and your, uh, uh, your own assignment, right? Your own assignment the whole month, right? On

Greg White (00:54):

Assignment? Yes. And I did my assignment. Well,

Scott Luton (00:57):

<laugh>. Yes, you did whatever it was. All right, <laugh>, some folks have heard some of the highlights and some of your That’s true. Uh, appearances

Greg White (01:03):

Since you Monday. Yep.

Scott Luton (01:04):

Right. Speaking of highlights, big big show here today, backed by popular Demand. We got our friends from Omnia Partners, Greg. We’re gonna be focused on the wonderful world of procurement, and in particular, lots of PS In particular, we’re gonna be offering up expertise and action insights on revolutionizing your purchasing process in this current market. Greg should be a great show, huh?

Greg White (01:28):

Yeah. And, uh, perfect environment to be learning tips like this, right? It’s, uh, volatile, questionable,

Scott Luton (01:37):

Right? Uh, definitely.

Greg White (01:40):

Uh, yesterday we thought we were headed into recession. Today, we realized that the, in the states, anyway, yesterday we, or today we learned that the GDP grew much more than predicted in the previous quarter. So crazy, crazy times.

Scott Luton (01:54):

It is crazy. Vuca, the acronym VUCA comes to mind, v u c A, all that, and a lot more. Uh, but hey, lean on us as we offer up expertise from folks that have been there and done it to help you guide, uh, guide through your challenges, uh, when it comes to your own, uh, global supply chain ecosystem. And today we got John Lander with Omnia Partners, who’s gonna be joining us momentarily. But before we do, I wanna say hello to a few folks. Uh, Greg, we got John Peterson tuned in from Marietta, Georgia. John, welcome back. Enjoy your perspective.

Greg White (02:28):

Hi, John Berger. That’s right. We were talking about this while I was still in Europe.

Scott Luton (02:32):

That’s right. Absolutely. That sounds the world gets smaller.

Greg White (02:35):

Sounds really good too. Yeah.

Scott Luton (02:37):

<laugh> Derek tuned in from Dallas, Texas. We were just talking about Dallas. And appreciate Derek, great to have you here via LinkedIn. Yeah. Ahad from Egypt, uh, via LinkedIn. Great to see you, Ahmad. Uh, welcome, welcome, welcome, everybody. Uh, and, and folks, we wanna hear from you. So we’re gonna work our way through the next hour should be a great conversation on procurement leadership and a lot more. Uh, and we’d love to hear from you as we work our way through the conversation with our guests. Okay, Greg? Yes. Are you ready to bring on the one, only the pride, I’m gonna call it the pride of Pittsburgh, pa, but now of Franklin, Tennessee. If, if I’ve got that right, are you ready to bring on our guests?

Greg White (03:13):

Yes. In both worthy cities. Unquestionably

Scott Luton (03:16):

Outstanding cities. Yeah, that’s right. So Greg, with no further ado on, welcome in John Lander, executive Vice President Sales with Omnia Partners. John, how you doing?

John Lander (03:28):

Good. How are you guys?

Scott Luton (03:29):

Wonderful. Wonderful, wonderful. Great to have you here. Really enjoyed our, our pre-show session. Happy me, Greg. Yeah,

Greg White (03:35):

No question. We talked a little bit of football, and I think it’s looking up for two outta three of us. Scott <laugh>,

John Lander (03:42):

<laugh>.

Scott Luton (03:44):

So let’s demystify that. So John is a big Steelers fan, right? Greg, of course, big Chiefs fan. Uh, and I’m a bandwagon Falcons fan. And hey, we gotta be a better than last year, I’m hoping. So. We’ll see. We shall see. All right. Uh, and by the way, Josh goody tuned in from Seattle. Great to have you back as always, Josh. All right. So John Lander, we’ve already kind of established your Pittsburgh ties, of course, big Steelers fan. We were talking about Ani Brothers in the pre-show. Uh, but I wanna switch gears with this fun warmup question, and I wanna talk technology with you and Greg. So folks, did you know on this day, June 29th, back in 2007, the Apple iPhone goes on sale for the first time. So downplayed by many technology analysts and, and gurus globally, it only sold a million phones in the first 74 days. And as we all know, in many ways, it’s changed the world, right? So, with that as a backdrop, we’re gonna have a little fun with this. So, John, we’ll start with you. What is one modern technology that you now could not live without

John Lander (04:46):

<laugh>? So several come to mind. Okay. Uh, I’m gonna go with, uh, sticking with the iPhone.

Scott Luton (04:56):

Okay.

John Lander (04:57):

And, uh, first thing that comes to my mind, I got four girls

Scott Luton (05:00):

Wow.

John Lander (05:01):

In high school and just starting college. So I can’t live without, we have a little app on our iPhone that tracks Yeah. Where they are, how fast they drive, and where they’re located at all time.

Greg White (05:14):

360 or

John Lander (05:14):

Something like that, that I

Greg White (05:15):

Did not live with. That what? It’s John,

John Lander (05:17):

What’d you say,

Greg White (05:17):

Emily? 360 or something like that.

John Lander (05:20):

Yeah, that’s exactly what, it’s

Greg White (05:22):

Very

John Lander (05:23):

Terrible. <laugh>. Yeah. Try to keep, uh, try to keep an eye on

Scott Luton (05:27):

’em. That’s good. Big brother’s always looking out. Uh, yes. And we’re finding new ways and more effective ways of doing that day in and day out. Greg, that’s gonna be a tough one to top <laugh> your thoughts on, on your modern technology you couldn’t go without here.

Greg White (05:39):

Yeah. I, I would have to say for me, not the most modern, but let’s just call it any mode of independent travel. I just spent a month on maybe one of the best public transportation systems on the planet in Switzerland. And, um, while it is super convenient, fast to everything, and of course, being Swiss runs like a Swiss watch, I mean, on time is on time. <laugh>, I envied a little bit, some of the folks that got to drive the roads to where we were going and stopped to see so many of the sites, the Alps and things like that. So I think it gave me a newfound appreciation for, I’ll just call it independent transportation, whether that’s a car, a bike, or whatever. Right?

John Lander (06:25):

Love

Scott Luton (06:25):

It, man. Uh, the stories keep coming from this grand sabbatical. John, uh, from Greg over here. And hey, there’s a lot of, lot of fans looks like of this, uh, life 360. Paula, great to have you here. She’s a big fan. Uh, Barb, great to see you, Barb. One of our faves, longtime faves. No parents should go without it. Hey, who to thunk and looks like we’ve got 49ers fans, chiefs fans. We got, uh, Justin from Texas in the house, and Nicole, a fellow. See fans. Welcome everybody. Everyone covered? Nicole <laugh>. That’s right. Coast to coast, really around the globe. Uh, all right. So we had a little fun with the technology, uh, conversation. So let’s, let’s get into while we’re all here. Right? And I wanna start, John and Greg. John, I wanna start with, with your, uh, professional journey and, and your expertise and experiences. A lot of folks may not know that prior to joining Omnia Partners, you, you had a successful 20 year career at Office Depot. So if you could, what do, when you, when you reflect back on that, uh, what’s one or two things that were some of your, maybe some of your favorite things, favorite experiences during that, uh, that time spent with Office Depot?

John Lander (07:34):

Yeah, I think if you think about it moved 11 times. So it was unbelievable to start at the customer and move into management and continue to take over different territories. And, and I always spent a lot of time taking over the worst territories that are out in the marketplace. So learning how to retool, rebuild, build culture, kind of all those fun things are some of the best memories. And it’s really what benefits me today. Talking to our current, a lot of times they use me and kind of my past on what should you do and not do. So I think that’s probably the big highlight for me from, from, from off Steve’s standpoint.

Scott Luton (08:08):

I love that. And Greg, one of the things I heard there, if I heard John Wright is, you know, taking on those, uh, underperforming regions, John, is that right? And kind of becoming a turnaround, uh, specialist that we need more of that in, in business leadership, Greg, your thoughts? Yeah,

Greg White (08:22):

And it’s a thankless job, not to John’s scale, but I did that for an auto parts retail chain. And I don’t know if you experienced this challenge, you probably worked for a more sophisticated company, but you would go in and fix a store or a district or a region and leave and go onto the next crappy region just in time for the new manager to get the bonus you had set ’em up for. Mm-hmm. So we had to have a serious compensation, destruction or a discussion when I, when I started doing that. Cause I was like, Hmm, I’m doing all the hard work and they’re making all the money. Uh, well, but yeah, that, I gotta tell you, I guess, uh, that explains why 11 moves, right? Uh, there’s a lot of opportunity in retail to,

John Lander (09:04):

I I was always, I was always the one to say yes. Yep. And, uh, probably my craziest one is I, in Pittsburgh just had twins or four months old. My family’s in Pittsburgh. Never thought I’d leave as a pretty young age and, uh, president of Opdivo Cosby, and says, you know what, Hmm, you, you’re pretty aggressive young kid. Would you move to Boston? I said, yeah, well, I’ll move to Boston. And didn’t realize it Staples and w Mason was in Boston, so it took over the region and, and fought that fight for four years or so. So man, that kind of cata molded my career. Very

Scott Luton (09:36):

Cool. Well, you move to Boston, have green eggs and ham on a train. Uh, it was always <laugh>. Yes, yes, yes. Sign me up. Uh, and speaking, Josh says, going off of what John said, you do the jobs that people don’t want to do, and you will always have a job.

Greg White (09:48):

That’s a good point. That is an excellent point. Yeah.

Scott Luton (09:51):

So, reflecting, again, one final note, uh, John, on what you shared about your career, I bet that comes into, uh, yeah, it’s very handy that all that experience and those results and those outcomes you’re driving and what you do now with Omnia Partners, where you you meet your customers and figure out what their priorities are and where the challenges and help them get to the next level. We’ll touch on that, uh, towards the end of today’s, uh, conversation. All right, great. So John, let’s kind of switch gears here. So, so, uh, as we’ve established, uh, you’re, uh, working with all the rock and roll stars out there, shaking hands, making business happen, making things happen, moving mountains. So as you’re having these conversations with these business leaders out there, what are are a few of the priorities you’re seeing them have right now?

John Lander (10:37):

Yeah, so I, if you think about, you know, omni partners, I spend a lot of time with members, which are the direct customers, and I spend a lot of time with our supplier executives. So as with c e o, this Monday up in New Jersey for one of our suppliers, several, uh, top executives that I spent a lot of my time with, right. And, uh, you know, costs are climbing. Um, we spent a ton of time on, you know, costs are going through the roof. Uh, people are struggling to find talent. So I am, you know, known a lot of people through my career. So I do help a lot of our suppliers and members try to find folks. And I know my team does that really well. We’re rape networkers across different, uh, uh, suppliers and members where you, we deal on the public sector side and in the private sector.

John Lander (11:19):

So I get a lot of questions on, man, all this federal funding in the public sector, should I be shifting my resources in that direction to try to capitalize on some of those funds that are out there? So, and then the other thing you just saw, the acquisition we just made, you know, potentially with Premier, and, you know, a lot of people are going and focusing back on their core competencies, and I’m starting to see that from a lot of our suppliers, that, that the flavor was, Hey, let’s spread out. Let’s get into everything. And, you know, sometimes the beachheads get a little weakened and people start to pull back and really, you know, double down in markets like this on now, what their core competencies are.

Scott Luton (11:57):

Mm-hmm. John, a lot of good, uh, insights there, uh, from what you’re seeing and, and doing. Greg, your thoughts on some of what John just shared?

Greg White (12:04):

Yeah. Well, I mean, it’s been a volatile marketplace for a few years, and no one better than a problem solver, right? Someone who really enjoys, falls in love with the problem, or fixing the problem to be present for such a thing, you know, between the employment environment and the fluctuating, let’s call it fluctuating economics, right? Um, and then so many companies retooling. It’s, it’s a ripe environment for companies both to experience opportunities and challenges. And having, having someone who can help guide them through it, who’s experienced those ups and downs and overcome them is, is really incredibly valuable.

Scott Luton (12:43):

Absolutely. Everyone needs to have a John Lander in their network, right? <laugh>. Yes. Um, so let’s, let’s, uh, switch gears. Let’s talk about the wonderful world of procurement. Uh, so John, procurement is cool these days, kinda like supply chain, that’s a good thing. That’s definitely good news. So what do you see out there in your work and, and, uh, with your customers and, and different markets? What are some common themes in terms of what are procurement professionals? The top three pain points I’ll call it in the current market? Okay. Let’s, let’s start with the first one. What, what would that be?

John Lander (13:15):

Yeah, I think the first one kind of we’ll start out with is, uh, just procurement in general is just under invested. You just don’t see, uh, folks adding a ton of procurement professionals. I think that is, you know, where we kind of step in and where we could help. Yep. Um, so I think that’s probably the first bucket, I would say is, is a big one. There’s a lot that ties into that. Yeah. But,

Scott Luton (13:37):

Um,

John Lander (13:37):

So, but that’s a, that’s a key piece.

Scott Luton (13:38):

So John, that, that’s a great call out. Uh, so Greg coming in there, you know, while procurement critical, uh, and global supply chain has been for years, John’s, that’s a great, uh, call out. Companies haven’t been investing in procurement, talent and technology and wherewithal as much as, uh, maybe they should have, especially coming into the last couple years. Right? Your thoughts, Greg?

Greg White (14:00):

Yeah, I don’t know exactly where to draw the line between supply chain and procurement. I think they’re so yeah. Tightly intertwined. I mean, unless you’re talking about, well, no, even if you’re talking about brooms and mops, but they are so tightly intertwined and both have had that challenge of having the respect that they deserve, deserve for the impact that they have on the company. John just alluded to the challenging employment environment. We were effectively in supply chain and procurement at full employment, or actually we were below full employment. What did we have like 5 million open jobs among 44 million professionals. So we had, uh, over a 10% unemployment or, um, you know what I’m saying, <laugh>,

Greg White (14:45):

We had 10% of the jobs open, and now there are more of jo more of these jobs than ever. And, and yet I think companies started to, during the pandemic, they started to realize the impact. But I think Scott, and I don’t know, John, I’d love to get your thoughts on this. We have seen from the supply chain side for sure, a lot of backsliding where, you know, that you got promoted to the, to the grownups table, and then volatility started to come down. And slowly that, that prioritization of supply chain and procurement from our point of view, companies kind of went back to the old normal, right? Um,

John Lander (15:26):

Yeah. The only the couple things that I see, uh, quite a bit is, and maybe it’s not even less people in procurement, but people reallocating their talent and their resources. So they’re focusing on strategic supply chain initiatives that are in the marketplace. And so maybe they’re pulled a few folks that are really good in procurement and they’re sliding ’em over into supply chain, and they’re looking for our services to try to help backfill and just fill some of those gaps that might be there based off expertise. And so I’m really, I’d say I, I joined Omnia six years ago. Uh, I see a pretty, you know, public sector look, they’re way into this G P O concept and way down that path. Mm-hmm. <affirmative>, it’s unbelievable. Over the last five years, I’ve seen it for six years, I’ve seen a major shift. Even the private sector, even large Fortune 1000 companies are starting to move in this direction and say, Hey, we’re gonna focus on strategic initiatives for us, indirect procurement, you know, on the, what can you do for me, uh, in the market?

Scott Luton (16:26):

That’s wonderful. That’s just the first one. First of, uh, a couple of the pain pinpoints we’re gonna hit. Procurement is under-resourced, and, and John Echoes. John Peterson echoes y’all’s comments. Procurement supply chain John Peterson says, has always been underrepresented, and the first to see cuts when times get tough. But despite the direct to bottom line impact, Amanda, great to have you with us. Amanda agrees with him, and Richard says, Hey, the old adage, do more with less has never been more true. Great point there, Richard. All right. So the first one that we’re tackling procurement is under-resourced. Uh, secondly, John, when we think of the top three or three of the top pain points when for procurement professionals, what’s number two?

John Lander (17:06):

Yeah, I, you know, thinking about number two, um, I’d say what we’re hearing a ton right now is this inflation deflation situation that we’re in. You know, it’s prices were cruising, they’re going way up. Now, I think some, you hear different categories are coming down, different areas, freights coming down. And I think a lot of procurement folks that we’re dealing with on a daily basis, like, where am I? Like, what, what is the new normal? Or where should I be? And I think there’s a lot of uncertainty in that space, and, and we’re having tons of conversations around,

Scott Luton (17:38):

I bet, uh, it’s like, nail and jello to the wall a little bit. Uh, Greg, what, what about you? You, you were just talking about kind of the fluctuation your thoughts on inflation deflation. Uh,

Greg White (17:48):

It’s a tough environment because I mean, if just look at the base kind of standard compensation model for procurement professionals, it’s get that extra 20% right. And get that bonus or whatever it is. And if you’re having these price fluctuations and you’ve got challenges with fulfillment or new suppliers or suppliers that for at least a short time, were somewhat in the driver’s seat because of, of supply chain issues and that sort of thing. It’s a very, very tough position to be in. And, and, you know, it, that particular perspective, that particular thing that is compensated in, in, uh, supply chain or in procurement, is similar to what’s compensated in supply chain. And that is reduced cost at all cost. Right. And even to, and it, and it has occurred at least in supply chain to the detriment of, of stability, reliability, speed, right. Sustainability, other ethics kind of things that, that have really created instability and fragility in, in supply chain. And I think we have to examine some of those things that make it difficult to operate in, in these kind of environments. Uh, and I think

Greg White (19:03):

I’ve said this before, John, when talking to some of your colleagues, I think the benefit of A G P O is somewhat plausible deniability, right? You don’t have to have that battle because that battle has already been fought and won, and it’s done with a measure of leverage and partnership that a single company can’t, can’t accomplish. Because, you know, at Omnia or really any gpo, you’ve got hundreds, maybe thousands of companies who have the same suppliers. And when you pool that, just like anything else, you get these shared economies of scale. And, uh, that is so percent so incredibly powerful and stabilizing even in an unstable environment.

John Lander (19:46):

And I’ll, the other thing I’ll throw on is compliance is a piece of that. Yeah. So what we’re seeing from a compliance standpoint point is say you had a contract over the last couple years, deflation comes in. Yeah. Now you’ve got all the guys picking away at all the different locations, and now all of a sudden your contract isn’t compliant. And, you know, we spend a lot of time helping our members drive compliance with inside their, um, you know, their particular contract that they’re focused on. Yeah. You know, because we have a nationwide Salesforce to be able to do that. But, uh, it’s unstable right now, for sure.

Scott Luton (20:20):

Yeah. So, you know, it’s interesting as both of y’all are sharing, and Greg, especially as you were, uh, offering up that theme, both of y’all offering up the theme of strength in numbers, uh, what comes to my mind is one of our favorite guests, Dan Reeve, uh, from our friends at Esker, John, and he likes to say, moving at the speed of a thousand gazelle’s. And it always brings us such a wonderful vision. But that strength in numbers to, to Greg, your point of, of not having to fight that battle, you can lean on that community, that ecosystem, uh, that’s, that’s been there and done it, uh, immense, uh, value there when it comes to especially, uh, inflationary environment that we have been in. So let’s talk about the third one because Yep. I think we’ve saved the best, perhaps the best for last. Uh, especially one where we can do maybe we have the most control over, arguably. So what’s the third pain point we want to touch on, John?

John Lander (21:12):

Yeah. The big one we’re seeing a lot, and we’re, look, we’re investing a ton in this space, is, uh, spend visibility. So you’re looking at all the acquisitions, we’re doing a ton of acquisitions. You got tons of e r p systems that are sitting out there. How do you get that spend? How do you know that you are, you know, really driving, uh, contract compliance? And then when you do that, you have multiple contracts with in the same categories. And, uh, you know, we’re, we’re doing a lot of work, uh, around spend visibility. We’re trying to develop new tools. We have partners like Spend HQ that we partner with, um, that are, yeah, we’re trying to help our members most that we can, trying to get quick wins. Yep. You know, folks are, look, with everything that’s happening now, gimme 10 quick wins and how can your contracts benefit me? So, uh, so we’re just wanna let you know we’re investing a ton in this space. We’re gonna get better and better. We got data scientists that we have there. We got AI coming down the path to that, I think is gonna really generate a lot of help and savings to our members as well. So, so exciting, exciting part. And I think that’s a, a key piece of the puzzle for

Scott Luton (22:17):

The future. It is, it’s a shorter list of things that y’all aren’t doing, uh, right now. John, Greg, as we established, think before John joined us, you know, we’ve had dozens of conversations with John and his colleague, and it’s been really interesting to see the path that Omnia partners, the exciting path that, uh, the company’s been on. But Greg, out of all of that, especially when it comes, I’m gonna tie back to spend visibility. Cause if we can’t see it, what can we do with it? Right? I mean, I hate to be so simple about it, but Greg, your thoughts.

Greg White (22:43):

Yeah. You can only manage what you can measure, right? And that, and that’s hard to do when, you know, when you’ve got internal challenges like compliance between your facilities or even between your buyers or whoever you might have on your internal team. You know, it’s the challenging situation of, of, uh, how, how can you expect to, to sort of tame the wilderness of your, of your vendor environment if your own house is not in order internally. So it’s, um, it’s hard to see so many things when you’re in an environment. I mean, even if you’ve got some level of visibility when things are moving so fast, like we just talked about, right? With the inflationary and deflationary cycles, the apparent slowing and then speeding of, of economics, that changes a ton of dynamics. The, you know, the questions around what other, what external and internal market forces are gonna do to impact that going forward.

Greg White (23:43):

It, I mean, it, even if you have visibility and, you know, this is one of my pet peeves in a lot of cases, you still don’t have answers. Mm-hmm. All you can see in many cases is that everything’s messed up, <laugh>. Uh, and, and, uh, what I think, you know, the kind of benefits that you sh we should be able to expect from not, not just the technologies, John, you’ve talked about there with AI and ML and all, and just technology in general, but also just the power of, of that group, right? Is to be able to be presented with solutions, not just clarity of that you have problems and what they are and where they are. But today we should be able to expect some guidance on what the solution is, how to attack that problem, and how to solve it.

Scott Luton (24:34):

Man, there’s two of y’all just shared so much. I wanna, I wanna talk about, I wish we had three hours with you, John, two quick call outs. I love Greg, that visibility, but not answers. Cause you, you gotta have both. That’s such a great call out. And then John, to your point, I love how you’re looking at quick wins while you’re probably building strategic wins, right? Mm-hmm. <affirmative>, you can, you can have both, right?

Greg White (24:55):

You have to have both, really. I mean, you know, a plan, the first thing that changes in a plan is, is the plan, right? <laugh> and the goals are never as easy to attain as they seem when you write the plan. So you really have to almost plan for those quick, we love to say low hanging fruit, right? In business, but those quick wins that, that give people hope that things will get better and help them continue to buy into the longer term solutions and, and more difficult problems to solve in the greater plan going forward.

Scott Luton (25:32):

Well said. All right. So much to talk about. So little time. And I think the other theme that I think folks need to recognize with what John and Greg have been sharing is, Hey, you gotta help yourself before you can help others. It’s like the o oxygen mask theme that we heard so much about in the last two or three years. Uh, and you can do that by leveraging trusted resources like we’ve talked about a lot in these conversations. All right. So John Lander, we’ve talked about the top two, three of the top pain points for procurement professionals in the current market. That is a mouthful. John and Greg, lemme tell you.

Greg White (26:09):

Say that again fast.

Scott Luton (26:10):

And That’s right. And I got my 12 cups of coffee in this morning. I still wasn’t prepared. Lemme do this before we move into. We’re gonna get some good news from John in terms of how we can address those, especially how GPOs can address those. But before I do, lemme just share a couple of these comments here. So Amanda with us via LinkedIn, and I’m gonna drop this so we don’t cut John off, but she says, uh, this is quoting a current member of the Omnia Partners community spend visibility is step one or rather step zero in starting and running a sourcing organization. It’s mandatory cause it’s your playbook without it, it’s like trying to get somewhere without a roadmap. You’re just lost in the dark end quote. What a great, great comment. That brings a lot of visuals. John says, master data management is critical to drive visibility and compliance, single source of truth.

Scott Luton (26:56):

Uh, and then finally, uh, Josh, one of our favorites here, Greg, everyone has a plan until you get hit in the mouth. I think it’s to, to finish that off. Yeah. Get visibility for realistic goals. The great philosopher Mike Tyson <laugh>. That’s right. And, and we’ll try to get some of these other comments in just a second. But John, I wanna switch over to some good news because with, let’s talk about how with your expertise and what you see, whether if they’re successful organizations or whether, you know, playing on that earlier theme, you know, organizations looking for a turnaround, right? Regardless where you are in your journey, how can, uh, how can organizations approach these pain points leveraging GPOs? So what, let’s start with the first one. Procurement is under-resourced.

John Lander (27:41):

Yeah. So, you know, look, this is where we really fit in. So many folks are, are moving, pushing people. Strategic folks don’t have the budget to hire more, more folks. And, and if you look at on the partners, we got 150 plus contracts on the private sector side. We got 600 plus on the public sector, okay? We leverage, uh, those two sides together. 26 billion of buying power. So, you know, we’re usually most suppliers largest customer. Hmm. So I always like to tell folks, I know you’re dealing with the sales rep out in the field or a regional vice president. Most of the time I’m dealing with the c e O of that particular, um, supplier. And all things don’t fit in the box. Let us help you, let me help you try to figure out whatever your problem is and we’ll try to find a solution for you for that particular problem.

John Lander (28:31):

And the best way that we come in, and we, to your point, we try to hit quick wins right away, show value quick, and then we build a weight plan over the course of next three years. What RFPs do you have coming up? How could we fit into it? It’s not like we’re coming in and saying we’re gonna take everything over. We wanna be very strategic on where we fit into your overall plan. And uh, the best thing of it is, look, I spent a lot of time ran North America for Office Depot, office Max, I was involved with the Staples, uh, merger. Uh, that didn’t happen. And, uh, guess what we had, we had consultants for days. <laugh>,

Scott Luton (29:06):

I bet consultants

John Lander (29:07):

Cost a fortune. And guess what? We guess how much we cost to do all this work for you.

Scott Luton (29:13):

It’s free, zero up and work free. We’re gonna touch on that. And so folks, stay tuned cuz we’re gonna give y’all some resources, including one of our favorites that John just touched on. He said, John, let the cat outta the bag, Greg. He let the cat outta the bag. We’ll go grab it in a minute. But hey Greg, I wanna touch on that 26 billion Greg, 26 billion in purchasing power. Speak to how you can leverage all of that and John and the whole team and the really the community to attack this, uh, lack of investment in procurement. Know-how

Greg White (29:42):

There are less than a fistful of major companies that can attest that amount of, of spend, right? Mm-hmm. <affirmative>. So everyone who can’t should be part of the, of, of this group. I mean, it, it’s just so simple to me. You know, I think about the book Good to Great, right? The whole hedgehog story. Do what you’re best at, right? Do one thing, make it what you’re best at and make your living doing it right. Read the book if he hasn’t, haven’t. Jim Collins has written a couple of great business books, must Reads, built to Last and, and Good to Great. Um, he’s always two words on side of, on either side of two <laugh>. So, uh, it’s not true. But those are my two favorites. <laugh>, um, <laugh>. But I think, you know, I think though companies are more and more discovering that they’re great at what they’re great at.

Greg White (30:32):

You know, I’ve long had the philosophy that companies, retailers particularly, and certainly brands should just do what they’re really good at, which is mm-hmm. <affirmative>, you might argue against this, never had a retailer on who could argue this. Whenever I say it, John. So if I’m wrong, don’t feel shy. Tell me. I’ve always felt like retailers are really good at merchandising and selling, right? And they’re lousy generally at supply chain. And so many of them, especially as more and more online, um, retail occurs, so many of them are starting to outsource these things that they’re not great at and do only what they’re great at, right? Be the front end, be the, be the, uh, an analysis of fashion and trend and and need in the marketplace. And then let somebody else figure out how to get it there. Mm. Um, and, and I think this is a great example. I, I think these GPOs and, and in procurement in particular, because you can get massive scale like this. And that’s so powerful. It’s a great example of do it. I mean, I don’t even know why companies still do it themselves.

Scott Luton (31:39):

Mm. So, uh, John, I love starting with that first one, starting with leveraging that the power of 26 billion. And I love how you and your team are escalating those conversations to the CEO’s office, as you mentioned mm-hmm. <affirmative> and, uh, your consultants for days phrase, I think resonate with a lot of folks. Yeah. And you know what, not to beat up on consultants. Cause if it’s not consultants, it could be other resources that folks are paying for. Yep. And they’re not doing anything for ’em. And, and, and so having that trust third party been there, done that voice is so important. Okay. If that’s just the first one, John, I can’t wait to get your take on how to, uh, I wish I’d spent more time studying for economics, macro microeconomics in college. I was horrible. So when it comes

Greg White (32:21):

Inflation, you can, in that sentence, without all those qualifiers for

Scott Luton (32:23):

Me, <laugh>, I sure could wish I

Greg White (32:25):

Spent more time studying.

Scott Luton (32:26):

Oh man. So when it comes to this inflationary deflationary environment, what’s the good news there? How can folks uh, fight back and win?

John Lander (32:36):

Yeah, so I think there’s a couple things there. One is since we, we do not charge anything for our services, whether you want us to do assessments on any particular category or contract that you have, think about that. So if you’re unsure where you are today, call Omni Partners. We will absolutely be able to do as assessment first our contract, which we think we have the leverage, we negotiate pretty aggressively and we think we have a really good program based off of the relationships we have with those suppliers. And what I always tell everyone, Hey, pick 10 and you, we do assessments on 10 different contracts, and if eight of them are great, guess what didn’t cost you? Zing. You go back and say, we kicked butt on those eight different contracts, but these two, oh, we were off or didn’t have the in-house talent or whatever the situation might be.

John Lander (33:25):

And, you know, adopt those two contracts from us. And I think very few folks offer that type of, uh, transparency to say, we’re, if, if we did all that work for you and you picked zero, no harm, no foul, we’re, we’re here, you know, next two months when you have the next 10 or 20 or 30 contracts that you wanna look at. Mm. And I think that is a, I think that’s the most unique thing that I think people think G P O and they think, oh, I’m gonna be tied into that contract and I’m stuck and all these different things. Uh, we’re super flexible, willing to work. We wanna be stand side by side with your teams, uh, to, to help Mm uh, whatever that help might be. And so I think it’s that simple. And, and the only other thing too is I want you, uh, drive compliance into this piece is we got a hundred folks out in the field that will help you drive compliance at each of those locations too. What I talked about earlier. Cuz that’s another thing that you don’t see. So you might have a great contract, great pricing, but if it’s not driving that out in the field or out into your different locations, then um, we’re here to help in that regard too, which a lot of our members don’t realize that we, we kind of offer that, those those services as well,

Scott Luton (34:35):

Man. Okay. So Greg, one of the things I’m hearing John share there is, uh, Omnia Partners is not your great-grandmother’s g p o, they do business much differently. So <laugh>, so Greg, your thoughts on what, uh, John just shared there?

Greg White (34:50):

Not your grandfather’s Buick, right? Um, <laugh>. Yeah. I, I think it, I think it’s even more than that. You know, I hate to keep harping on this, but it’s leverage. You can never get it’s access control negotiation. It’s resource resourcing you can never get to, literally can never get to in your company. And finally, it’s free <laugh>. So why would you not at least give it a try?

John Lander (35:20):

And, and I’ll tack one thing else on. So if you’re on a contract with us, we have 345 Fortune 1000 customers. The beauty is you got all of those procurement teams watching the pricing, watching the movement increases on that particular contract. So it’s not just you in house, you got the, you’re sharing that amongst all these other partners or members that are out in the marketplace too. So it’s, it’s, uh, it’s tough to

Greg White (35:47):

Meet and not to mention all the ideas that you get. I mean, I think companies, they die for a private club or whatever you wanna call it, a club of companies that, that they could share ideas with because, you know, somebody’s business might be completely different than yours, but the value that they can bring to you could be very, very applicable as a consultant, former performed consultant, um, and technology implementer. I saw that literally thousands of times where mm-hmm. You could take a, a tidbit of knowledge from one industry and apply it to a completely unrelated industry and and really create value. And if you’ve got thousands of companies and some very big ones, you know, with the capability of do that to do that, you’re leveraging that knowledge and expertise and everything when, you know, when you wouldn’t otherwise have, have the ability to get there.

Greg White (36:35):

You’re, you’re operating at a level of sophistication that would just be impossible without the group. Right. So I’m not pitching this thing by the way. It’s just, I mean, there are just so some things that make so much sense, right? That we, we do procurement at supply chain now, right? And, um, we’ve seen the struggles of selecting the right vendor of, you know, not falling for the sales pitch of getting the best deal of getting them to perform after you’ve, you’ve signed up with them and, you know, and, and a hoard of other, of other things that I know lots of companies are struggling with out there. And it’s just, it’s just such a great opportunity to have, uh, an incredible amount of resources to assure the, the cost effective success and growth of, you know, of your practice. So, I, I don’t know, it’s just, it’s kinda like buying QuickBooks don’t, right? <laugh>, you know, don’t do your accounting on your spreadsheet at home at night, right?

Scott Luton (37:38):

Yes. That’s one thing I’m glad no one lets me do is accounting. But John and Greg and, and Greg to your point too, you know, we’ve, we’ve been fortunate to rub elbows and, and really, um, pop the hood and really see how Omnia Partners does business and, and the, and the outcomes they drive for a couple years now. And, and so it’s really cool to see, to meet new folks, uh, new to us, least with John and, and hear his take and, and his journey. Because I love how they, they have different folks that specialize in different areas and of course come from different walks of life. We all benefit from that for sure. All right, lemme go back here cause we got some, we got some neat comments here cause we’re about to get into how to tackle this spend visibility, pain point we’ve, we’ve addressed.

Scott Luton (38:17):

So Richard says, spend visibility can help a business gain control and leverage with suppliers and thus drive savings or minimize increases in today’s world through consolidation and right sizing and more. Uh, Ron says, spend visibility is the key. You cannot manage and leverage your spend with your suppliers if you don’t know how and where you’re spending your resources. Excellent point there, Ron. Great to have you here. So John, I throw it back to you when we’re talking about the good news and how there’s a better way so we can tackle, spend visibility. What say you?

John Lander (38:51):

Yeah, so I think, you know, we talked a lot, you know this earlier, but, uh, look, it’s the main focus for us. I mean, this is our, our first meeting with a member or public agency. We’re saying, we ask ’em questions. How good is your spend visibility? Because, you know, we need to be accountable to at Omnia Partners. And so we want to be able to know what that spend is and how do we make an impact? What is our savings? How are we driving that? And I think two folks there two ways either, look, we got our spend, we got it dialed in and folks are really confident. And uh, so we approach those type of members one way. And there’s another group that, that we speak with quite often. They’re like, look, we don’t have it. Um, we have multiple e r P systems, you know, do you have any solutions?

John Lander (39:38):

What do you have? And we teamed up with SpendHQ as a solution. So if they have good spend visibility, we kind of jump right in with our team and wave planning and we, we, uh, look for quick wins. We start, you know, working down that process. Or if they don’t, we take a step back. We introduce a partner of ours, uh, that comes in and starts, you know, piping in all the AP fees. And, and we work through that process that really shows value, uh, for our particular members. And then that’s where we start the benchmarking and a bunch of different areas that we go in cost savings, what’s your targets and goals? And, and then I love it because that puts those targets and goals on my team and holds us accountable, uh, to make sure that we’re, we’re driving value. Mm-hmm. <affirmative>. Cause that’s our ultimate goal, um, for our members. Greg,

Scott Luton (40:24):

Your thoughts there?

Greg White (40:26):

Uh, I’m sorry it was a little bit distracted. What I was <laugh> what I was distracted by was, John, is there a minimum amount of spend that makes it make sense, at least for you and the resources that you deploy for a company to join? Uh, you know, your gpo,

John Lander (40:42):

We haven’t crossed that bridge. We, we, we focus mainly in the private sector, on the enterprise space and, you know, we’re in the top echelon in, in the public sector space that we’re, we’re talking to from our field outside sales resources. Yep. So I would say $500 million in spend or more, you know, look, we could, we can go lower than that too, but that’s mainly where my team is and that’s where the conversations are starting. But, but I don’t like to turn anything down. We’ll help anyone if, if, if there there’s help to be needed,

Scott Luton (41:10):

You know? And the cool thing is it’s free for any, anyone, any business of any size to join. We’re going, we’re gonna tell y’all how to do that in just a minute. And to, to discover what is to be gained and and to really have the conversation without the conversation. You, you, what do you gain? Nothing. What, what’s your chance of gaining anything? Nothing. <laugh>,

Greg White (41:29):

We’re not quite there yet, John, but we’re working on it.

Scott Luton (41:31):

We’re wor

John Lander (41:32):

<laugh> give

Greg White (41:33):

Us a year.

Scott Luton (41:35):

That’s right Greg. That is right. We’re coming just like the, those, uh, thou the, we’re moving at the speed of a thousand Gazelle’s, uh, dear friend Dan. Yes. Okay. John says, uh, John probably points out what a lot of us are thinking maybe interesting and cool model buying groups or cooperatives have historically required a financial buy-in mm-hmm. <affirmative> from the members. And I, I love when there’s conversations going on within the chat cuz Amanda responds directly, you’re correct. John Omnia partner is fully transparent about our model. There are no fees or order obligations ever. How about that?

Greg White (42:06):

So, you know that man, I mean that creates an inherent alignment with the membership, right? Because there is no motivation to pump membership, to your point, John, to pump membership to get more membership dollars. All of the value is, has to be accrued to the members by, by creating efficiencies in the procurement process. So that, uh, that’s a perfectly sensible, it’s per, I would think maybe the best model out there, right? Yeah.

John Lander (42:34):

Mm-hmm. And all and all the tools that we’re driving, whether it’s to spend visibility tools or data and analytics and, and pricing, all that sort of stuff. You know, Todd ad our CEO is passionate about, we are not charged in members anything because trust me, he gets approached all the time saying, well why don’t you do it? You know? And, uh, it’s not who we’re, that’s why we’re Yeah.

Greg White (42:56):

Yeah.

John Lander (42:57):

<laugh> never

Scott Luton (42:58):

Love it. Okay. And I know we can’t get to some folks, uh, questions and comments I bet. And we’re gonna make sure y’all know how to connect with Omnia Partners and John Lander and the whole team, but I bet they welcome those post livestream conversations, don’t you John?

John Lander (43:12):

Yes. 100%. Looking forward to it.

Greg White (43:14):

We probably ought to do a webinar where we just talk about, you know, this is, this is what Omnia Partners does, could do for you and just field and answer all those questions. Cuz I know there have to be dozens of them out there. What, we have 400 registrants for this thing. So

Scott Luton (43:30):

Yes. We should do an ask Me anything with John Lander. Greg, that

John Lander (43:35):

Would be great. <laugh>,

Greg White (43:35):

Maybe not anything cuz I would spend the whole time talking about the Steelers. Is he really as good as he seems?

Scott Luton (43:42):

Uh, well, hey, <laugh>, so you folks who have to stick with us will have, uh, supply chain nerds talk sports coming to a screen near you soon. But John, so I think folks, you know, we have, we have one of the smartest audiences in the globe, and I bet they’ve already kind of pieced together what Omni Partners does, but for anyone that might be slow out there, kinda like me, right? I’m, I’m slow to kind of piece it all together. What does Omnia Partners do in a nutshell, John?

John Lander (44:09):

Yeah, I think if you look at us, what we’re trying to do, both in public and private, two different contract vehicles broken down by verticals. We have enterprise, we have our corporate space, we have our private equity team, and we have our real estate, which is multifamily housing. Uh, we have experts in each of those different, uh, categories. And then we have SMEs around our, on the private sector, 150 contracts. So we have experts that can help and work alongside of you from, from that standpoint. Public sector, same thing, broken down different verticals on that side, 600 plus contracts. And the beauty would I always say is there’s no reason to at least give us a try because there’s no, uh, no fees, there doesn’t cost anything. We’ll do assessments, pricing comparisons. We got tons of, uh, data and technology for you guys to utilize at, at your need. And we will, you know, we could take over whole procurement side where we can do two contracts. There is no issue from us from that standpoint. And so that’s the beauty of it. We, we fit into whatever your business model is or whatever your business plan is, uh, we could work right alongside you. So it’s, uh, and plus our culture’s great. We have great people. Like that’s half the battle. We’re fun. Like, let, let’s have some fun together, let’s solve problems and, and try to figure it out.

Scott Luton (45:27):

Yes, I’m with you. And you know, the other thing that we, uh, you know, Greg, is you and I have witnessed, uh, for the last couple years, man, Omni Partners is evolving, they’re evolving, they’re growing dramatically. The the ecosystem’s getting bigger and bigger. And I love again, uh, how based on your need, your sector, your, your challenge, they leverage different experts with different journeys, uh, uh, bring ’em to the table to help solve the problem. So, um, let’s do this. So Greg, as we have already, let the cat outta the bag, uh, in the first part. Thank you, John. Um, it is free to join. It’s free to join. And, and so that’s one of three resources that John and the team have brought. And I wanna make sure we drop this link. You can find this link in the chat. So you click this link and you’ll see right there, you’re taken to a landing page where they, they talk about how easy it is to join John. It is just that easy, huh?

John Lander (46:21):

Yep, absolutely. It is that simple.

Scott Luton (46:23):

Okay. All

John Lander (46:24):

Right. So you join there, there’s a membership click through, and basically what that membership is is just a quick nda, uh, that we’re not gonna share any of your information. So, um, but it’s simple, quick sign up and, uh, and then depending on, you know, what vertical you’re in or you know, what expertise you’re looking for, what contracts you’re interested in, you know, I have a hundred folks on my team that will, will direct in your direction. A

Scott Luton (46:48):

Hundred folks, man. They got an army. Greg, an army ready to go. Huh? Is that a whole army or is that just a, at least a couple? Well, from an Air Force standpoint, it’s at least, uh, about five or six flights I think. I don’t know. There, there you go. Okay. <laugh>. It’s a lot of people. Nonetheless. It’s a lot of folks. Yep. All right. So that’s one of the three goodies. We we’re building a little goodie bag here. So free membership, we’ve got the link. So y’all check that out. Secondly, they’ve brought this new playbook. That’s another great resource. It’s entitled, it’s like one of our main themes. Everybody’s talking about, spend visibility, clear the chaos, and unlock potential. I love that, how that’s been worded. It just brings serenity to my brain. And then finally, John, wait, there’s more Greg and John. Uh, we’ve got an upcoming speaking of Greg. Hey, did you, was this a trick? Did you know this was coming? We have got a webinar coming up on July 13th with Reg, right? Rel Holden. Yeah. Reg Holden, yes. Uh, and our, our old friend Ara Arslanian,

Greg White (47:50):

Don’t negotiate with Ara. That’s all I’m gonna say.

Scott Luton (47:53):

<laugh>. That’s right. So join us on July 13th, 12 and Eastern time for the power of spend visibility, a roadmap for success. And man, raise your hand. We, we could all use more roadmaps, especially proven roadmaps for getting through this VUCA environment that we’re all in. All right, so Greg, I wanna get your, cus we just rolled out three resources there and we’re gonna make sure folks know how to connect with John in just a second. But how, you know, of those three resources, uh, what comes to mind? What, what’s maybe one of your favorite things you’ve heard here today from John Lander and the Omnia Partners team?

Greg White (48:31):

Well, I think it’s not only the visibility, but how they tie that visibility into action, into the leverage of being part of, of the G P O and of getting results out of it. I think so many companies struggle with visibility. I mean, if you think about it, I don’t have to think about it. I literally listen to pitches about it all the time. If you’re talking to a technology company, guess what? They’re pitching visibility, right? So visibility isn’t even, I mean, in, in many instances it’s not even unique anymore. It’s what you do with that visibility that makes it different. I mean, if, if you are struggling with visibility, certainly get it. But quickly on the heels of that, you’re gonna realize that you need solutions based on that visibility. You need some guidance in order to capitalize on the visibility on the knowledge that you’ve just gained.

Greg White (49:19):

Um, so if you are just getting to visibility, at least have that in the back of your mind. If you’ve already got visibility, you know, you know you’re struggling with it. I see companies all the time who have, have, you know, bought or developed or vested in, uh, visibility solutions who are going now what, right? Mm-hmm. <affirmative>, the now what is, what John was just talking about during this, this entire discussion is there is so much you can utilize that visibility to do, to improve your business and just expect it and get it. And this is a great way to get it. It’s just my thought.

Scott Luton (49:58):

I’m with you. Uh, I agree with you and, you know, uh, I love, again, I go back to, and you kind of alluded to it there again, visibility and answers. What’s that, Greg? You say the power of the, and what’s that phrase that I love so much

Greg White (50:11):

About? Yeah, don’t be a slave to the or when you can have the freedom of the and

Scott Luton (50:16):

Oh, John, isn’t that good? Isn’t that good? John might steal that one. Uh, please do, please do <laugh> visibility and answers. That’s, that’s where you know, you find the most trusted and powerful and outcome driven allies, whether it’s in your procurement journey or in, in your, uh, general business journey. So John, for folks, we rolled out resources there. Of course those links will live in the comments. Y’all check that out. How can folks John connect with you and Omnia Partners directly?

John Lander (50:45):

Yeah, simple. You connect with me on, uh, on LinkedIn. I’m John Lander at Omnia Partners and, and you could also go omnia partners.com. Simple. All of our contracts are up there today. Again, we talked about, uh, full visibility that, uh, we have all of our public sector contracts, private sector contracts, suppliers. So very easy connect with us. We make it simple. And as soon as you connect, there’s a, you need even fill something out online, we’ll connect with you within 24 hours, someone from my team, uh, to make sure that we’re, uh, making sure you see all the, all the power Omni partners has. That

Scott Luton (51:19):

Is wonderful. And I know we’ve got some great questions in the chat that I’m sure Amanda and John and the whole team will, will get to later. Yeah.

Greg White (51:26):

If your question didn’t get answered, make John pay for giving you his LinkedIn.

John Lander (51:30):

Yeah, exactly. <laugh>,

Scott Luton (51:32):

Well, what a great conversation, John. Really, it’s been a pleasure getting to know you and the, in the pre-show, uh, getting an update on all the, the latest cool things that Omnia Partners is up to. John, uh, Greg, the hits keep on coming for John and the team, huh?

Greg White (51:47):

Yeah, you know, I’m a hard sell, uh, but I’m a hundred percent sold out on this GPO concept. I just think it’s such an area of specialty. It’s an incredible area of power. It is so well refined. I think particularly the way Omnia does it, where the members don’t pay and that really aligns their, their in investment in the partnership. And I, I just think there’s so much you can gain, you can gain from it that you just can’t do by standing on your own. And those are rare instances, right? I call them shared, uh, scale economies shared, right? Like Costco mm-hmm. <affirmative> and even Costco makes you pay to be a member. I mean, you get great discounts at Costco, but you know, and, and there are all kinds of other things that are, that are these scale economies, shared model. And this one is so effective that it’s compelling, you know? Mm-hmm. And it is such a difficult area to manage for so many companies. I just think it’s so logical.

Scott Luton (52:44):

Yep. Agreed. Uh, I’m with you, Greg. I’m with you. And we’re also big fans of Costco, by the way. We’ve uncovered that. We’ll, we’ll

Greg White (52:51):

Save that. We’ll see a lot of similarities here, right?

Scott Luton (52:53):

I do. That’s a good point. Uh, we’ll have to save that analysis for another episode. I hadn’t thought about it that way, but big thanks. Big thanks to our new friend, uh, John Lander, executive Vice President, sales with our old friend, Omnia Partners, who, John, as we’re finding out, uh, your ally in the purchasing process. Right, John?

John Lander (53:13):

That’s it. Mr. New tagline. Thanks to marketing team. And, you know, we’re expanding in all areas, so that’s, we wanna be your ally, so we want, we’re here to help.

Scott Luton (53:21):

Awesome. Awesome. Well, thanks for joining us here today. Really appreciate that, John. Thanks guys. Greg, a pleasure to have you as always. Uh, hey, thanks for all the folks that showed up and, uh, brought the comments and the questions. I know we couldn’t get to all of them. Thank you for being here. Big thanks to our entire team behind the scenes, helping to make production happen, as always. But folks, hey, there’s, uh, this last hour is chalk fill with ideas that you can act on today. Become a member, it’s free. Join the webinar on July 13th. Check out that playbook free, connect with John <laugh>, all, all that. That’s right. Connect with John. Grab that cup of coffee with him, maybe an adult beverage, uh, with him and his army, and find a better way forward. Deed’s, not words, you gotta take action. And with that said, on behalf of our entire team here at Scott Luton, challenging you to do good, to give forward, and to be the change. We’ll see you next time, right back here at Supply Chain now. Thanks everybody.

Scott Luton (54:15):

Thanks

Intro/Outro (54:15):

For being a part of our supply chain now, community. Check out all of our programming@supplychainnow.com and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain Now.

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Featured Guests

John Lander As Executive Vice President of Sales, John Lander is responsible for the account management organizations for each subsidiary of OMNIA Partners, including sales planning, deployment, sales compensation plans, and profit and loss (P&L) expertise. Mr. Lander joined OMNIA Partners following a 20-year career at Office Depot, where he most recently served as Senior Vice President of North America Field Sales. His experience and expertise include building a world-class sales culture, sales deployment optimization, sales productivity improvement, merger and acquisition execution and integration, P&L development/management, and growing new product lines with existing customers. Connect with John on LinkedIn.

Hosts

Scott W. Luton

Founder, CEO, & Host

Greg White

Principal & Host

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Kim Reuter

Host, The Freight Insider

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Mary Kate Love

VP, Marketing

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy

Host, Supply Chain Now

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & CMO, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Constantine Limberakis

Host

Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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