Share:

PODCAST EPISODE: No hay negocio como el mundo del espectáculo: La logística del mundo del entretenimiento con Jorge Koszeg
Supply Chain Now en Espanol
Episodio 10

In this episode of Supply Chain Now en Spanish, host Enrique Alvarez welcomes special guest Jorge Koszeg. Listen as they discuss how he got started in the entertainment industry at an early age and what the business of entertainment logistics is all about.

No hay negocio como el mundo del espectáculo: La logística del mundo del entretenimiento con Jorge Koszeg

Share:

[00:00:37] Very good morning and welcome to another edition of Supply Chain Now in Spanish Today I have a very special guest participating in the supply chain and logistics in a very, very particular area. The area of shows, events and international transport to put together all these great stages, shows and popular events. So I have it’s going to be a very interesting episode for sure and I thank you all for joining us. Before I introduce you to our guest today, I’d like to remind you to subscribe to Supli Chain Now. You can also visit us on our website at Supply Chain Now Dot Com. And you can visit us on any social network, or you can also visit us on any tool where you listen to your podcasts. Again, my name is Enrique Alvarez. This is Supply Chain Nagua in Spanish. And without further ado, let me welcome Jorge Cosac. Jorge. Good morning to you. Welcome to Supply Chain Nahua in English. How are you?

[00:01:45] Very good, very good. How are you?

[00:01:48] Very, very good. Jorge Cosep, director Shiho de Bronquio. Tell us briefly Jorge, how about you, how did it go, how was your week?

[00:02:00] All right, we’re off to a good start. Yesterday was actually a holiday in Mexico, I took the opportunity to go to Cuernavaca. How nice! A business I have in clothing, regardless of logistics and freight. Excellent. Very hot, but tasty.

[00:02:15] Here in the U.S. it’s hardly changing. Here is your home. Spring is changing a bit in Atlanta. Then the weather is just starting to change, which is already really good, we needed it forge before coming in. We want to talk a little about you, we want to talk a little about your company. We obviously want to know a bit of the anecdotes that you must have several, but something, some good news, something positive that has happened to you this week to start this program on a good note that we can share with everyone, eh?

[00:02:47] I think they can, but first of all, thank you very much for the invitation. It is a pleasure to share this past experiences and future forecasts of our great medium of entertainment and good news. Well, first of all we are a company that specializes in transportation and logistics for the entertainment industry. We move concerts, theatres, music, sports and fairs, cinema, etcetera. I rate it everything that people pay a ticket to go see a show. That’s where we entered the challenge and the very good news that INE gave us last week was that they asked us to start putting together the logistics for a group, a European band. I can’t say the name, but it’s a very good project.

[00:03:47] Are you going to leave us there with the doubt?

[00:03:48] But doubt yes, but it is a good project, at least for September 2022. I know it’s a long way off, but there are 70 trucks, 70 trailers between production stages. Woww! So people are already starting to see what shows are in the future. I am Dr. González León for a couple of tours in the United States. Now in the summer. Girl stuff, but at least I’ve. At least there is already a breakthrough. There is already a light at the end of the tunnel, unlike last year, when there was all this uncertainty about how long it was going to last and how the media was going to come back, etcetera. We’ll talk to them if they have us, if they have us, pretty much relegated. The whole, the whole entertainment industry.

[00:04:42] I can imagine. I can imagine. And well, that’s something that we’ll be talking more about in the course of this interview, because I imagine that your industry, and in particular entertainment and entertainment logistics, has been one of the industries most affected by the pandemic. But we’ll talk a little bit more about that in a moment, as you say. For now, good news already out of the light at the end of the tunnel and hopefully soon all those who are listening to us and all of us who are here, we can meet again, have a beer together, go to a concert, go to a sporting event and come back a little more. With some experience and hopefully some learning, I hope to return to this again to our more normal life. Before that, Jorge, tell us a little bit about yourself. Where did you grow up? Any anecdote from your childhood? Something that defines you?

[00:05:37] It has been in Buenos Aires, Argentina, a couple of years ago, past fifty and long, almost almost reaching 60 and born in Argentina and uh, I must admit that my mom worked in a travel agency in Buenos Aires and this travel agency was dedicated to sell airline tickets to symphony orchestras. How did Argentina come to that in the 70’s and 80’s? It will be a mystery, who knows. I know the story, but let’s leave it as a mystery. But well, when I was very young we went to pick up my mom at Ezeiza, at the airport and the trip back was about two hours, two and a half hours by car and mom and mom telling stories of what had happened with such and such a director, what had happened with this, with the logic, with the plane and with the musicians and the banana. Eh? When I was fourteen years old the New York orchestra arrived in Buenos Aires and they entrusted me with a bus. Not to be responsible for a bus.

[00:06:50] At the age of 14 you were already working with your mom in the agency.

[00:06:53] Or at the agency? Yes, yes, yes, yes, yes, yes, yes, yes. I already was. Worked as a courier

[00:06:59] From a very young age. So this is

[00:07:01] Bullying? I have been with the New York Philharmonic since I was very young, and I am with the New York Philharmonic. I remember. You have the Teatro Colón before the concert starts and. This one rings and the phone rings, but it doesn’t matter. And I remember being backstage backstage and watching. To the audience and me, being backstage, I said this feels like, this feels like.

[00:07:31] That since I’m not like o

[00:07:32] As a power concert. And from there I started my career in show business, first as a travel agent, working with the travel agency, not at 14, but this twenty three 24 years. In between I went to Switzerland to study hotel management and tourism. I have a degree, I have a degree in Hospitality and Tourism. So. I have some basic education, business education, and so on.

[00:08:06] How nice! And tell us, the show used to call you. Do you play an instrument? Did you personally get involved in any part of what your mom was doing at the time? You touch something or

[00:08:21] I play guitar for me? Vernet calls me an auto kantor, haha, crazy to me. I compare myself to the musicians I travel with. Sure, and obviously not!

[00:08:33] Well, you’re using. If you’re using one. A very high mark, for sure.

[00:08:38] Surely. Then I prefer to play for myself. It’s a hobby I’ve had for a long time. I’ve compared to someone who doesn’t play, I play and compared to someone who I play really isn’t more of a hobby.

[00:08:54] Is there a particular type of music that you like, a better band, that you’ve seen several live and you’ve moved all their production aside, something that albums you? Are you a fan of someone?

[00:09:04] I’m very much a Simon and Garfunkel, James Taylor Crosby, Stills kind of guy. Hey, some music in Spanish. But I’m leaning more towards the Genesis. I’m more inclined to English music, of course.

[00:09:20] Very, very good and also a very good time. Not all those groups you mentioned. Well, I saw many of them

[00:09:26] Live a lot, a lot. I got to see it live, even without being in the middle of the show yet. I got to see Simon and Garfunkel on. When I was studying in Switzerland they toured,

[00:09:38] Which is why. What was your first concert that you remember?

[00:09:41] My first concert

[00:09:43] That you went and now we’re talking about you moved

[00:09:45] That I was or that

[00:09:47] You didn’t go. That you remember to participate as a mere spectator.

[00:09:54] Phew, what a good question, eh? Son, etc., etc., etc., etc., etc.. Eh? There is an Argentine band called Serú Girán. Charly García. Viruses well, Qhuinn in eighty-one in Argentina.

[00:10:15] To have been one of the first big bands that came along, which was

[00:10:19] It has one of the first great stadiums that was Argentina. Kuina In ’81 I had the great good fortune to have gone to see him. I had been in a smaller group before, in theater, in stadiums. I’ve never been dumped before. And I would say if the first big eighty-one, but as spectators, sure, sure.

[00:10:41] Now, now we move on to your professional stage, which is also very interesting, especially from the point of view of Supli Chain Now and Supli Cheyne East. So you like it? Passionate about music? Your mom instills this culture in you through the travel agency. Are you going to Switzerland to study hotel management? How do you get back? Tell us a little more about what happens after several suicides? How do you get back?

[00:11:04] I don’t really go back, I mean, I go back, but almost with work, because on one of those tours my mom went. Listen I need someone who speaks French for a French orchestra tour and my mom says are you interested? You go directly to work with Columbia Artist based in New York. So I talk, I make an appointment, an interview with the man who became my boss and then I start working as a freelance with Columbia Artiz, based in the United States and at the same time as a travel agent. So it kind of fulfilled both

[00:11:47] Swiss functions. Did you go straight to New York or did you go to Argentina? Then my

[00:11:51] Argentina almost to change my clothes

[00:11:53] And change the suitcase and change

[00:11:55] The suitcase and straight to start touring.

[00:11:59] What do you get? What strikes you the most if you remember those days? Well, these are important decisions, aren’t they? Go live in Europe, go to the United States. I mean, what is it that caught your attention in this

[00:12:10] Industry in the United States? I was based in Buenos Aires and flew. He talked about there being work. I really wanted to travel. And I said well, what do I do to travel and get paid to travel? So I think it was an excellent combination. And I was from January 87 to 95, almost climbing on a plane, practically getting to know the world.

[00:12:43] How nice, how nice! Any teachings or lessons from your mom or your childhood? Any mentors? It’s something you remember that I see you successful.

[00:12:52] Three mentors. One was my mom, who actually when I got to the first tour alone, uh. It was like I already knew, I had already heard, I already had that one. That basis of what had happened, of what of the stories my mom had told for the last ten years. Of course and that to the Confusam, the director such liked such a thing that he did not like the buses to arrive one by one. I mean, there were certain things that when I started touring it was like, I already know this, I already lived this, even though I didn’t live it. I had already heard that and it was like I had a competitive advantage. When I entered the milieu, relatively young because I started touring when I was 24 years old and there I was given full tours of 120, 150 musicians and unlike rock and roll, in classical music there was one person with the whole orchestra and that person is in charge. Really everything, from the negotiation with this, with the hotels, with the buses, with the transportation, with going to look for the tickets. I mean, I didn’t have to sell the show, but the rest was all there, all included.

[00:14:22] And it all depended on you, I imagine.

[00:14:24] It all depends on one person or one dependent person to keep an eye on everything, on all that movement. And then I entered a period where we went on tour with telexes. There were no cell phones. I came in just before, a couple of years before the fax came out. Then our confirmations with TORAN hotels, the yellow perforated woww e rolls. And that was the confirmation from the hotels via T.L.

[00:14:55] A lot of confidence. You have to have in a system that’s based a little bit on word of mouth or the phone or what you were told. They told me that you move all these people and everything with confidence, that when you get there they are not going to tell you oh no, we don’t have a Jorge registered, thing.

[00:15:11] That this is where it ends. Yes, where some passed by. And that’s where you take out your email today, and you say here, of course, Raul Guerra confirmed it to me there, the specific hotel roll. That is, I have so many single rooms, so many double rooms, a suite, etc…

[00:15:30] Hey, we got a little sidetracked. So your first, your first mentor or the person who taught you your mom, you were telling us that you had some. Two more.

[00:15:37] Two more. The second was the person who hires me at Columbia, Artiz, Ducks, Seldom e Tipazo e a majestic teaching.

[00:15:49] What was your title? Be like you’re going to find me

[00:15:52] Tucumanas of super manager. Your manager? Yes, but your manager. But as I went with the orchestras, I was a tour manager, stage manager, babysitter manager, a

[00:16:04] Pick it up from whatever it was when you just

[00:16:07] He sat on everything, everything.

[00:16:08] Good preparation to then get into logistics, I imagine.

[00:16:13] I think it’s all part of the logistics. I believe that not only moving loads, but moving people. It is also part of a logistical process, because buses have to be hired. We need to determine what time we arrive at the airport. You have to go to check in. You have to check in at the hotels, eh? I don’t know if it was me or not, but I remember when I made my first tour with the orchestra with orchestras. They gave me all the English rommies and me more. That’s what I was doing my planning. Until one day I proposed that we put a number to each of the people and with that number I identified much faster, of course. And there I make the famous Liggett Stacks with their numbers, instead of naming them. So, for me to check in and check out of a hotel was 15 minutes, wasn’t it?

[00:17:04] Because you had already mounted the numbers today how many are there?

[00:17:07] I was going by number. I toured with Russian orchestras.

[00:17:11] And the seven base names. Well, you don’t end up knowing who the track is.

[00:17:15] But I was grateful. The one goes to room four zero four, the two, the ATAL, right? And there we mark the labels. And the truth, the luggage distribution was very fast. I think that if one talks about logistics, even what to do to distribute, I don’t know, 250 suitcases to each of the rooms of the musicians with the hotel’s own people and that the musicians receive suitcases. I think it’s part, let’s say, of a logistical process that is perhaps very short, but it also requires some. Yeah, that’s right. I don’t say angry, but a certain dexterity for

[00:17:55] That when I’m definitely, definitely I’m more reproachful to you than a science almost

[00:18:00] It is said and the less it takes the pop suitcase, the less you get. I give the example of the suitcase in the less time the suitcase takes to get to the musician’s room, the less mair, the less criticism. Are you going to see where my suitcase is? No, of course not.

[00:18:16] Well, then it’s the second one and I’d say to the second mix

[00:18:20] And the third one is where I enter already into the environment of the load e. Through manager’s contacts. Since the tours I’ve known the owner of a company called Rocket Cargo, who are based in Los Angeles, who are, shall we say, the founders, so to speak, of event cargo logistics. At the cargo transport level. Contact with the owner we become very close friends and eh! He offers me in the year 94. Have you come to open the Mexico office? How nice! Eh? And I accept the challenge. It was very good for me. There was no Rocket office in Mexico. 2 The totally virgin land, although there was a lot of show already happening, but there was one agent and there was no official office. And in ninety-four is when the devaluation took place in Mexico. In the same way, I come in February 95, after the Stones tour, which I had to do in South America and. And luckily it worked out and. And it grew. We did 90 percent of the events in Mexico, right?

[00:19:56] Impressive. And besides something so dysfunctional and relevant to O’Shea without the support of companies like Roky, not yours or with or you in particular. For none of what so many people enjoy could. This could be done. That’s something very behind the scenes, something I don’t know. You can’t see it, but it’s critical.

[00:20:22] No, we don’t do marketing. That’s all. It’s a lot of word of mouth, of recommendations between production managers, between bands, in, in, in, in delivering on time and foreseeing everything that can go wrong. There can’t be a day’s delay here,

[00:20:42] If not the concert is up to date and they have to play that day. Tell me about it. I wouldn’t be, I wouldn’t be doing my job. If not, I wouldn’t ask you about the Rolling Stones. That tour counts. You couldn’t share any. One, two or three anecdotes of veiling in South America, both of their personalities and of the part, obviously logistical, which is what also attracts.

[00:21:05] I was in charge of this show on the Stones tour. I was in charge of the Rolling Stones’ passenger plane. Oh, wow. Then I had to do everything, including the arrival and departure from each country. Not only the musicians, there were the technicians, there was the band, and so on. And the idea was that we would arrive with the plane to? To the city. And we could do immigration and customs on the plane. We didn’t go directly to the buses to the vans and from there they went to the hotel and for the departure they came from the hotel directly to the plane. We would get on and leave. So I saw my role on that tour was to expedite the immigration and customs procedures so that we didn’t go through the terminals, through the airports, but we got off and went directly.

[00:22:04] What was it? The most or the best? Rare or exotic? Although some people told me that they have to ask you for a million particular things from that group, the request calmed down a bit.

[00:22:20] Actually, airplanes, unlike what they ask for in hotels, on airplanes, it’s their place where no one really bothers them. Where there is no press, where there are no fans, where there are no fans, then the truth becomes a very intimate place for them to smell a book or dedicate themselves to listening to their music, and they don’t have the fanaticism of the adrenaline of being there. Because as soon as they landed, if the door opened, it was crazy. My image was crazy because of all the people at the airport, the pictures and the fans. So, the truth is, they drink a lot. For example, I toured with what Ansem Roses and Yaks El Rock 3 have as two personalities the outsider personality of the plane and inside the plane a conversation totally like the one we are having. The guy drinking his tea, huh? No, one would imagine it to be so.

[00:23:27] Of course that’s how Axel Ross is on stage, really. 24 hours a day is.

[00:23:33] It is a closed place where there are no TV cameras, where they are the group and where there is no one outside to show them who the group is.

[00:23:48] Hey, going back to you, what you were saying before, before you were in Rocket, in Mexico, about your three mentors, something that maybe helped you, something in particular that they told you or recommended you to be successful, that you later saw it applied when you were with Gonzalo rehurses or when you were with the Rolling Stones. What lessons did these three people who were so important to you in Chile leave you?

[00:24:12] All three? Anticipate. Anticipate. Anticipate. So, have your vacation plans, because there aren’t any here. In other words, you don’t have to. Ah! It didn’t come and it didn’t come. No, no, no, no, no… In other words,

[00:24:29] Flat. Plan B.

[00:24:30] Plan The new Flambeau planché plan zeta. Double plan speaking. Short term. Yeah, and it’s something to say. I think it also develops over time where you are presented with a project, for example now the 70 trucks of September 2022. It’s not all uncertainty because the truth is we don’t even know how we’re going to finish 2021, do we? But if you can, let’s say say well, I have 70 trucks today. What is the problem? Critical that can or will happen in a 70 truck movement between Laredo, Texas and Mexico City. There is no transverse at the border. There’s a shortage of drivers, I am, because they left. The United States gave visas to Mexican drivers because they lack drivers in the United States. So where do they come from? Of borders, of borders. Lower the number of transfers to cross the border. 12. Cross 70 trucks in one day. It’s just that it has its eh? It’s got its own set of flats. So I believe that the fact of prevention and having a flat amble Prancer is a lesson that the vulture mentors have taught me. So if you’re going to do something always have your plan B and if there is no plan B. Your client has to be very convinced that there is no clear plan B.

[00:26:07] For the risk to be shared or rather for the government to be the risk taker. And about the decisions.

[00:26:13] He thinks it was like two, three years ago we did the tour of Gloria Trevi and Alejandra Guzman and on a flight from Lima Peru to Guayaquil. We need three Lour of positions. And there was only one LAN Chile flight. Chi, chi chi. The load couldn’t fit in another one, no, because they are elevators used by bands and artists. So, with the Two Weeks of Digimon program, not only do you carry it, but you fly on that same flight. So. We will do everything we can to make sure that it will be grandfathered in without functions. What if it worked? No! But there was no no, but

[00:26:56] I’d glamorous, you’d look, there was no night till the next day or so, I’d

[00:26:59] I guess. There was bacon plan and apart from the flight with him with the Boeing on 7 6 7 I think he flew on Tuesdays. On Thursdays, he clarified then. There was, no, no, no, there was no plan. But that’s where you start talking to the production people, I mean, it’s either this or we chat. No, I mean, I can put you on a plane, it’s going to cost ten times as much. But of course, that’s where we get there. No? Of course.

[00:27:30] So, well, the first thing to prevent. The other is to communicate, to communicate the expectations and important communications from the beginning.

[00:27:37] If communication is fundamental. In fact there are many times that we get called into meetings to plan a tour and they say let’s see, we have so much equipment. These are the countries and cities we want to do it. Yousef. Recommendations because? What route do we do? Of course, it’s in our best interest to put together a set and set. B Do this first, do this. Then we also participate in the programming of the ideas.

[00:28:10] Today that’s something more recent that we’re seeing, because it seems to me that lately I don’t know if you share this opinion, but logistics has become more important. Or at least people are starting to realize the importance of logistics. Before it was similar or have you seen any changes there, now they include you more in the planning. I used to do it before in my eyes as well.

[00:28:31] None.

[00:28:32] Always and always at events. Always, always keep in mind

[00:28:36] Always show business. It works a lot of hand in hand coming up with more big tours. He touched me. I had the good fortune to attend a dinner with the owner Roky Cargo and the worldwide promoter of Michael Jackson’s Dangerous School tour in ’93. Wow! Y. I, obviously, as a listener. But how were four planes we used for that tour? Two passenger and two antono. And I had to be in the organization of the planning of the tour and that the promoter took after that dinner as a precondition that was required between city and city to move those four planes.

[00:29:32] And these kinds of projects. I imagine they involve a lot of collaboration from many different parties and organizations. Normally it is given to a company, in this case Michael Jackson, it is given to Rocket Keigo and they are the ones who coordinate and then they see if they have a business partner in Argentina, or in Chile, or in Thailand, or they take everything and they have to do everything around the world.

[00:29:56] Eh? How does our, our company work? Do we have agents or do we have our own offices? Because we don’t have offices in Miami, in Laredo, Texas and in Bogota, Colombia. Which are our own offices. What if there is no network of agents? E As own in, I would say ninety-nine percent of the roots. And in fact, we as our own, we are agents for several companies from other countries that require assistance in Mexico Cloud.

[00:30:32] Hey, hey, hey, hey, hey, hey. Well, you mentioned right now pro-io, if you want to move on quickly, we were saying, you were telling us that you were given the opportunity to open Roky in Mexico. Take us away from there. What’s next in your career? You are now in charge of Rocking in Mexico? How? How do you transition to being your own supporter?

[00:30:53] I did, I did several years of touring, including Michael Jackson INSEN tours, cancer tours, redness. Followed by the Bruce Springsteen orchestras and the Madonna Janet Jackson show. I mean, I have. I have a bit of a history of being. Practically touring, Michael Jackson’s tour was eleven months.

[00:31:19] Well, you go with them everywhere.

[00:31:21] We all like the north. That is, some parts of part

[00:31:24] From the tour.

[00:31:25] We are part of the group. We go to the same hotels and everything. And everyone has their own. Your specific activities. Michael Jackson’s tour It was 11 months without going back home and in fact, when we played in Buenos Aires, instead of going home, I stopped at the hotel where the club stopped. I mean, I didn’t even have Klout.

[00:31:46] We had to

[00:31:47] It was. It was part of the tour. In 1994 I was offered to open Rock de Mexico, in February 1995 I arrived in Mexico and the truth was very, very, very enriching to start getting customs agents, transportation, idiosyncrasy of how Mexico works, although I had already come on tour. It’s one thing to come and be welcomed and another to welcome the person who comes to do a show. I haven’t just done a tour of Argentina for Luis Miguel as your manager. Then I had a group of friends that I had made in Argentina, and here I started to greet them all and little by little one begins to generate a base, to give good service. We return to the theme of communication and keep on doing. Lits to see who’s coming? Who is not coming? Who goes on tour with the Caifanes tour. When I arrive in Mexico I get Ana Gabriel E.’s tour.

[00:33:11] Well, you have an amazing experience. I imagine that everyone is starting to look for you too. Not at this point in your stage this. They already know you have the expertise they need to run. How well I go then, as if sorry, follow him and.

[00:33:28] And the other is to dedicate time to it. That’s 24.

[00:33:33] No, it’s not dedicating the time today is not working 40 hours a week. That’s not spending time.

[00:33:39] And the truth is, our schedules are totally opposite to those of a freight forwarder. I was in general cargo where from 9 to 5 or 6 in the afternoon Los Jolson at night ends the show at 11 at night and from there we go to the airport to assemble pallets or to dispatch, or to load trucks or to go to the next city, eh? If a show ends at eleven o’clock at night, by eight or nine in the morning, they can be in Guadalajara to unload trucks and ride back. So, the truth.

[00:34:15] 24 hours a day end 24.

[00:34:18] Yes, yes, my doctor, if not

[00:34:19] There are no weekends either, because you have to

[00:34:21] To be full the

[00:34:22] Friday. Where there are more events the

[00:34:24] Weekend, weekends. Yes, my doctor one day recently told me well, before, just before the pandemic, he told me it would be good for you to take a month off. At what time?

[00:34:36] I don’t have one hahaha

[00:34:38] Shape. And I took a year off at the end.

[00:34:41] What is it that we had no other choice? The truth this what? What’s the most? Let’s say the two aprontar 2 things met. 1 is what you appreciate the most? Do you value such a rigorous lifestyle in many things? And what is it that really at certain times in that stage of your life you say I’m really tired already, I’d like to have a little more of this than the good and the better and the

[00:35:08] Bad of what to see today what goes. The good thing is that no two shows are the same. And so as ei probecho managers, I love them. There are people I’d rather have than 90. But it’s like everything is normal. You can’t be okay with everything. The good thing in both cases is that the show has a schedule, a limit and from there the show ends and they go to another country. And maybe for him to come back with another tour, that same production manager, it could be two or three, five years or he only came once. Eh? I don’t like routines, it doesn’t suit me. That is, me. I need to change from just doing a show at the forum, just at the Metropolitano, at the Auditorio Nacional, it already changes, but it already changes the rhythm. No, no, it’s not the same deliveries all the time in the same place. There are times when we move 500 kilos. There are times when we move 70 trucks. We do not make one of our customers. But let him go on, they’ve already started drinking again. It’s Cirque du Soleil. The second Soley are between 70 and 100 containers, not 98 was the tour with more containers and the same thing happens. In other words, there is a delivery order. And a container is multiplied by ninety-eight. Sure, but there comes a point where I actually plan, for example, one of the planning, instead of having one person going through container numbers, I put in four because I know there’s no way to list 100 containers. There’s no way you can’t miss a number. After all that time, I didn’t

[00:37:00] Everything that adds to your audience. I mean, this is you talking on the basis that at some point you probably already, it already happened to you that you didn’t feel like the right number.

[00:37:09] Yes, with and especially with the Big Numbers on the trucks.

[00:37:13] Well, if you tell me ok. And something that keygen you could save yourself. And well, I know you’re passionate about the industry and I know your career is impressive from any angle one looks at it. But if you were mine, if I could change anything about this industry, the best thing would be this or your life rhythm or your.

[00:37:32] What I’m not doing so much anymore. It is to go in the evenings to? I mean, even though I go to concerts, of course. But I already stay doing public relations more than climbing on trucks.

[00:37:47] Disassembling the disassembling, the scenarios and the

[00:37:52] Perfect leaving my unless he is the next manager, he is a very good friend of mine. And now let’s help you load your Václav or lighting trucks or give me a couple of trucks. I’ll help you in any way I can, of course, but I try not to go to the airports to do customs. I’m more aware of I’m more in the house.

[00:38:19] Now tell me a little bit about your transition or well, you’ve moved on to owning your own company. And well, with Temari tell me a little more blocking hours, who they are, what they do, and so on.

[00:38:31] In 2009, what was it about influenza in Mexico? I was in a serious slump. We were. The truth is that we were doing very well. The flu came and I had to run. I had to kick several people out of the team because I didn’t bravia it, an uncertain future. And they make me an offer to buy my shares, the same people from rocking charges. So I said well, I’m going to take a break. My head didn’t explode, but it wasn’t far off. I imagine, because if it is, if there’s a lot of pressure,

[00:39:13] I guess so

[00:39:14] There’s a lot of pressure, so, well, I sell my shares and go do other things in other businesses. But it didn’t fill me up, I wasn’t lacking. Then, in the year two thousand and twelve, which was when my gift with Pitts expired. With the people of Rocking. And talking to a psychologist in therapy, I said well, I still can’t find what it is that I don’t? So what course is good, what do you like to do? I tell the truth, I like the entertainment, the logistics. Well, why don’t you come back with something small and come up with the idea of putting together a very small company, eh? Doing a couple of Salmes shows. With that, it’s like Jorge is left with peace of mind, right? And well, we started to grow. No more, we don’t stay here anymore.

[00:40:14] And inevitably, knowing you, we couldn’t rest easy.

[00:40:17] Inevitably you start to grow and well. Alas, alas! Haha We are already a big competitor in the market. I don’t say worldwide, but within Latin America. E. We do account as Solei, we do Luis Miguel, we have not seen and it is

[00:40:38] Well there and now, before we go on with our own and if it’s okay with you, give me about 30 seconds, we’re going to do a commercial break quickly like this and now we’ll come back for everybody who’s listening. This is Supply Chain Now in English. I hope you are enjoying this talk as much as I am. Many, many thanks to Jorge for sharing so many adventures and stories and experiences. Jorge Cosac Supply Chain Now in Spanish Thanks again for joining us. My name is Enrique Alvarez with Supli Chain Now in Spanish and today I have the great pleasure and honor of interviewing Jorge Cosac from PRO-PIO East. Jorge, thank you for joining us again.

[00:41:25] A pleasure, you know.

[00:41:27] Let’s go on, let’s talk about proco now. What do they do for the person who has just listened to us or for the person who has perhaps been living in the caves for the last few years? What do you do pro-poorly and how do you. How would you define your company?

[00:41:43] Let’s see, we are a transport and logistics company specializing in the entertainment industry sports, music, theater, etc.. And I think our great virtue or our great and our great and our great axis of business are temporary imports. Ninety-nine percent of the imports we make are temporary e. Mexico entered in the year 2011 e to use the famous ATA carnet, which I since I arrived in Mexico, I am in communications or in talks with the Chamber of Commerce e. And it is a tool today that serves us a lot to do that importing.

[00:42:34] What is it. What is the ATA carnet for people who are not in Mexico but are hosted in Latin America?

[00:42:40] The ATA notebook is an eh. It is an instrument that protects the equipment. It’s like a passenger’s plane ticket. This. This is a list approved by the Chamber of Commerce and customs of each country so that this list can go from country to country. In temporary importation. Without receiving any change. The seiner use goes into instruments, they are used for a concert and the same instruments come out again. Then c, c, c. The fact that one can do the process without a customs broker, and I am not saying that customs brokers were not going to help us, it does not speed up, it speeds up the process a lot, eh? On tour in countries, sure, sure. Mexico of South America, Mexico. Well, the first one was Chile. Chile was the first country to start with the ATA notebook. Second, it was Mexico. Third, Brazil.

[00:43:57] And now they told me everything. Everyone has it or

[00:44:01] It is not sixty-odd countries. From South America, only Chile, Brazil and Mexico. The rest of us continue with temporary imports.

[00:44:14] Hey, and you’ve seen a lot of companies in your career? Participated in countless tours, with different styles, different artists, different ways of doing things. If you were to extrapolate something from your experience and say hey, I think the most important element for one of these tours to be successful or for the people who perceive it to think it’s successful. What would it be? What does a company have to have to be successful in the range of event logistics, in particular the company?

[00:44:54] One is to be available 24 hours a day. Planning. E? A little bit of street, having gone out. Out on the road, eh? Knowing that everything you plan. It has, it has. It has moments where we see a trailer, it has a flat tire, of course, eh? And make plan for vacation plans. I think that’s a critical issue. For example, they give me a list of a tour and I number you the ten, twelve, fifteen moments where you have to pay more attention. Because something is going to happen. Something is going to happen. Michon a couple of years ago, something happened to me that in my career of almost thirty years had not happened to me, that a truck driver ran out of BISSELL.

[00:45:58] It is that if there is no plan to

[00:46:01] Plot, eh? Well, the C.U. plan. Yes we were able to buy this bezel on the road, but the truth I while we were waiting for the say this one to arrive. I’m usually on the big tours and this was a circuit. I go as the last vehicle pushing those who are lagging behind. Don’t be yes. If I separate a convoy to eat, I stand with them and I’m kind of pushing everyone, right? And I pull the last convoy on a climb. A truck pulls up and I said there was a basic malfunction, I start talking on the phone, we do this whole thing, our safety plan, our signage, etcetera that we have. And I tell the driver what happened to him? I was left without a saying.

[00:46:50] Tell me there’s no light bulb. Didn’t you see the little bit that Hawker turned on?

[00:46:55] I mean, in my 30 year career I mean it’s never happened to me before. I say good,

[00:47:03] But that’s the way it is, isn’t it? And this gives us a very good start to the year. To the past year that we lived

[00:47:09] As we have to check whether or not the operators have gasoline, the operators. Obviously from there I wrote it down and my people now get in the truck to see if they have gas. It has never happened to me anywhere in the world that a chauffeur, which is what he does.

[00:47:31] He was probably too entertained listening to his Spanish platinum on his radio and probably didn’t notice. Surely there is no other option. Hey, Jorge, this then availability, planning, communication, experience, but planning, planning, planning. What did you mention?

[00:47:48] Plan, plan? Yes, yes,

[00:47:50] Tell us about last year. Changing the subject a bit, this one year caught us by surprise several this one. Tell us a little bit about the effects, what you learned, how you managed to get ahead with your industry and your company being so dependent on people’s events? Having fun together?

[00:48:14] Basically, still. We are not out yet, we are still in the process of. But let’s see, the first thing we did eh was to go down. In other words, as soon as the pandemic started, we went downstairs, we closed the office physically, everyone went home and we did the zum. Obviously it was one of the great clear tools to be able to make meetings and everything. Eh? One of the first things we had to do was to return teams to their non-Firas hometowns, which were in process, and so on. That kind of gave us a first east. E. As common, as an end, an end pals pus of today aisles vain.

[00:49:09] What they tell you that you have, that as they are imported temporarily, if you don’t pass the concert you have some regulation there that you have to take it out. You have to be

[00:49:16] Right. If there is already

[00:49:18] Certain time

[00:49:19] Or a certain amount of time. Sins In Mexico a temporary import is 6 months, extend it to one year and then you could another six months. But you have to do everything a fool eh? No, but the tours that were on tour we had to return the teams to their home city. E. And I think that, well, we didn’t say well, what do we do? Because the music industry does not work and we set up temporarily until our business returns, a Sanitation company. We didn’t buy some equipment and say well, we have to at least keep people busy. We talked to the people, we said don’t despair. It has to happen, of course, one month domes in six months, in a year, two years, three years, whatever, like you said. I think it’s very accurate. People. It is, let’s say, we are. We are people who want to get together and face to face I think it’s

[00:50:29] Of course, it’s part of being human,

[00:50:30] As long as it’s mandatory, I mean, I remember. Well, here, when the restaurants opened, even if it’s only 30 percent, they were full because people want to go out, right? Eh? I think we learned or are going to learn to live with it. With COBIT, eh? While I think it will not be eternal, eh? I was reading that today is already in phase 2 Phase 1 medicine not the not the vaccine, but the medicine, eh? And I think that’s going to help a lot, eh? The great hope is that New Zealand is already doing concerts of 30,000 people without social distancing, without mouthpieces, because they have super controlled the COBIT and it will help a lot to the small bands and local bands. I think it’s going to take two years for a big band to come back, at least not the smaller bands. They are going to be, I think, the most benefited to do local shows.

[00:51:39] And they can take advantage of this vacuum left for them. Right. Then you believe. Do you think we will see new talent in this in new local bands? I think so. They will become the new Soda Stereo or the new right order.

[00:51:56] I think there’s going to be a lot of bands that are unknown today, but since there’s no one coming from somewhere else, they’re going to make the small bands, eh? It’s actually happening in New Zealand. I mean, the 30 thousand people shows are with local bands, local Klout bands, local bands, that I think that up on the Horny stage, the guys in the band thought that at some point in their life they were going to play in front of 30,000 people.

[00:52:25] Wow, that’s that’s something positive about everything that’s happened. I think this is something, something that we can rescue from what is happening. You who have. You who have learned to leave to the real course of this year, something that you had in your team, or in your company or in yourself e

[00:52:43] To be able to change from one minute to the next. That is, to say ok, this, let’s have it on stand by. In other words, let’s try to make a load. None of the team likes to be general cargo. I must admit, we are very bad used to that we like the show bisnes, we like to work at night and when they start to put us in routines we are not even competitive, no, eh? And we said well, let’s get together. We all said well, what do we do, eh? What does the medium need to return? Disinfection, time for us to start, make a base of everything we are looking for. So, if you go to the PRO-PIO website, we are lost. Now in two, in two parts. One is the transport company and the other is a company of that legislation that I expect. I wish the sooner we stop the annihilations it’s going to mean we get back to the show laughs.

[00:53:44] In fact, I went to your site in preparation for this interview and looked at the machines a bit. Don’t they look a bit like a combination of metal detector and showers? Almost, almost not? And tell us a little bit more about that, because I think at the end of the day I think being an entrepreneur like you are, I think seeing an adversity like the coronà virus and moving your business from something you were doing in a month to change something that’s radically different is admirable and I think there’s a lot of possible learnings from that. Then you can tell us a little bit about it. How? How do you see this part of Sanitas Sanitizacion? I think it would be interesting for the audience

[00:54:27] What we wanted to do was to look for the best system for disinfection and we got some machines that are cabins that instead of watering you with disinfectant liquid and we did a whole study of which disinfectant is the best? Eh? More or less harmful, eh? Here we find a liquid called hypochlorite, which is a liquid that is produced by the human body precisely to attack viruses, bacteria and pathogens that enter the human body. It is used by surgeons to heal wounds. It is used in the disinfection of mouths. Dentists. Very, very good product, eh? And machines instead of spraying. It is an ultrasonic atomization system which means that although it is still water, the drop is broken into millions of particles and a fog is generated. That fog is enveloping. 360 degrees. Then you don’t have to walk around, it doesn’t get you wet anymore. No, no, but if a layer of disinfection is formed

[00:55:49] That would be well alien to it, ports and obviously concerts. In other words, it is not only for Colona Virus Mexico can not treat other types of viruses or it is unique.

[00:56:00] And exclusively how to wash your hands when they say wash your hand with soap and water. It’s the same thing. And we’re doing a lot of streaming. We are renting the booths for streaming. Not to do this one, since we’re in the middle of nowhere.

[00:56:15] Sure, that’s not a good match. At the end of the day,

[00:56:18] A good complement, because for movies the people who are making Netflix movies, movies of movies, Entreví concerts everything that are streamings today that rent a forum and do streaming, we put machines and sanitized. Now we also did the golf event in Cancun. There we had to move, charge the TV station. But they are already sporting events without people.

[00:56:55] Sure, sure, you move the team, but you don’t,

[00:56:58] We will no longer make the team. Yes. It’s like they’re going to do the tournament purely without an audience. It is already being discussed. We are officials in Mexico of the NFL, because all the games, the NFL is up to us to do it where all the logistics of not only what they bring cargo, but the coordination of the teams, that the airport arriving and departing. So, already talking to the directors of NFL Mexico, they said I don’t want to advance anything, but we are moving forward. Let them see that the United States is doing very well with the vaccination issue and I believe that they are not going to transmit it if they are going to vaccinate us soon. And there is great hope that in November of this year we can have an NFL game.

[00:57:48] It would be excellent and good Mary Bethlehem would be that they are good. I think you have a very good pulse on when these events are going to start up again, because obviously what you’re all about and it’s good news, this has been a very, very good interview on many sides, including the good news that you share with everybody.

[00:58:07] Announcement America, I think it’s going to start. This is in the summer of this year with kids show,

[00:58:15] But already congregate with spectators

[00:58:17] And if I’m not, we already did, we already quoted several Mexican artist tours in the United States. Cabito for me is a very good, very good. Very good sign, well there are. While there are festivals that put them on and cancel them now of the new wave. In Europe they are falling back. Eh? I think the whole world wants to be vaccinated as soon as possible. Yes, it also requires a logistical issue. While so much can be produced, there are things that can’t happen so fast. But I think that the pace at which the world is going in some countries more or less, but I think it is quite advanced. And and. And the fact of having a light at the end of the tunnel. I think that pushes OK more. Ha ha. It’s getting closer and closer.

[00:59:14] Okay Jorge, thank you very much. Two more questions for you. One. Today we have many young people who listen to us and follow Supply Chain Now. What would you say to a young person who has just graduated, who is interested in logistics, who is interested in Supply Chain? And after having listened to you, you will surely be interested in this particular branch of logistics for shows and events. What would you recommend to a young person who wants to get into our industry?

[00:59:44] E? E. That to one is the subject of sleep. There are no timetables. If we are looking to work from 9am to 6pm,

[01:00:00] It’s just that this isn’t your yes, it’s not bad.

[01:00:02] On the contrary, I think the opposite. In fact, I know a lot of people, a lot of friends who want to join. That is, a lot of people. Friends, I mean, not children of friends, eh? And as soon as they start to see the dynamic, nothing. I prefer something a little more structured. While this is structured e. Let’s go from one. From one side to the other. Eh? I remember last year between January and March, which was March 14, when I returned to Mexico because of the Hotel Corona Virus E issue. I’d already done 60,000 miles on flights, waj. I mean, yeah, yeah. There comes a time when you wake up in a hotel at 3 o’clock in the morning and you wonder where am I?

[01:00:57] So one is that, to have the. The desire to work hard and long hours

[01:01:05] And long hours and long hours and no and you know when you wake up, but you never know what time you’re going to go to sleep. And if you have ten minutes to take a snooze at some point haddock bechara Jorge?

[01:01:22] Well, thank you very much. And well, you heard him. That’s the advice from a person who has been very successful in this industry. Jorge this where they can contact you, where they can contact you. If there’s someone who would love you

[01:01:36] Contact my mail are Jorge Jorge Arroba own dot MX.

[01:01:42] You heard him, huh? Jorge repeats what the email was.

[01:01:47] Jorge for Jorge at jorge own dot mx without the dot com. Direct p herded every kilo and or dot mx.

[01:01:58] Perfect. Well, thank you very much again for being here with me. I know we went a little overboard, but we really could have stayed after a couple more hours. And I think we’re going to have to put something together very soon for you to tell us a little bit more about your experience with some of these bands and some of these events. Again, thank you very much for joining us.

[01:02:21] Thanks to you for the invitation and we’ll gladly follow up with another talk when? When you?

[01:02:28] It is a pleasure to have a talk with Jorge in the future and of course we will. we are going to invite you. You are always welcome here at Supply Chain Now in English. My name is Enrique Alvarez. Thank you again for joining us. Don’t forget to subscribe 100 percent free or your money back on supli Chain Now PuntoCom or whatever tool you listen to his podcasts on. Enrique Alvarez Supply Chain Now. Thank you very much.

Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

Connect on :

Tevon Taylor

Host

Tevon Taylor is a dynamic leader at Pegasus Logistics, where he has made significant contributions to the company’s growth and innovation in the logistics industry. With a background in supply chain management and operations, Tevon combines strategic thinking with hands-on experience to streamline processes and enhance efficiency.  Since joining Pegasus Logistics, Tevon has been instrumental in implementing cutting-edge technologies and sustainable practices, driving the company toward a more eco-friendly approach. His leadership style fosters collaboration and empowers teams to excel, making him a respected figure among colleagues and industry peers.  Outside of work, Tevon is passionate about mentorship and actively engages in community initiatives, sharing his expertise to inspire the next generation of logistics professionals. His commitment to excellence and continuous improvement has positioned him as a key player in shaping the future of logistics at Pegasus.

Connect on :

Vin Vashishta

Host

Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

Connect on :

Karin Bursa

Host

Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

Connect on :

Sofia Rivas

Host, Supply Chain Now en Espanol

Sofia self-identifies as Supply Chain Ambassador, her mission is to advocate for the field and inspire young generations from diverse backgrounds and cultures to join the industry so that thought diversity is increased and change accelerated. Recognized as Linkedin Top Voice and Linkedin Community Top Voice in Supply Chain Management, as well as Emerging Leader in Supply Chain by CSCMP 2024, Top Women in Supply Chain by Supply & Demand Executive 2023, and Coup de Coeur Global Women Leaders in Supply Chain by B2G Consulting in 2021

Public speaker at multiple international events from keynotes and panels, to webinars and guest lectures for bachelor's and master's degrees, discussing topics such as sustainability, women in the industry, technology and innovation. Writer at different online magazines on logistics, supply chain and technology. Podcast host and guest on different recognized programs in the industry. Sofia has more than 5 years of experience from academic research and field studies to warehouse operations, demand planning and network design. She has worked in manufacturing, airport operations, e-commerce retail, and technology hardware across Latin America, North America and Europe

Currently working as Supply Chain Network Design and Optimization Manager at HP within their Global Supply Chain and Logistics team

Connect on :

Marcia Williams

Host

Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

Connect on :

Jake Barr

Host

An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

Connect on :

Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

Connect on :

Marty Parker

Host

Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

Connect on :

Tandreia Bellamy

Host

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

Connect on :

Billy Taylor

Host

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

Connect on :

Allison Giddens

Host

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

Connect on :

Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

Connect on :

Kim Reuter

Host

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

Connect on :

Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

Connect on :

Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

Connect on :

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

Connect on :

Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Mary Kate Love

VP, Strategy & Operations & Host

Mary Kate Love is currently the VP of Strategy and Operations at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

Connect on :

Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

Connect on :

Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

Connect on :

Amanda Luton

Vice President, Production

Amanda is a seasoned production and marketing professional with over 20 years of experience across diverse industries, including retail, healthcare, and digital marketing. Throughout her career, she has worked with notable organizations such as Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Currently, Amanda manages, produces, and develops digital content for Supply Chain Now and its clients, delivering modern, engaging solutions for a wide range of audiences.

A former Vice President of Information Systems and Webmaster on the Board of Directors for APICS Savannah, Amanda also founded and led Magnolia Marketing Group, a successful digital marketing firm. Outside of her professional life, she enjoys experimenting in the kitchen, reading, listening to podcasts, and spending time with her family.

Connect on :

Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

Connect on :

Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

Connect on :

Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

Connect on :

Scott W. Luton

Founder, CEO, & Host

Scott W. Luton is the Founder and CEO of Supply Chain Now, the #1 voice of Supply Chain. Supply Chain Now is an award-winning global digital content platform dedicated to the global supply chain industry and its robust community. At the heart of the platform, is the almost daily Supply Chain Now podcast, which has hit podcast leadership charts in over 60 countries. With over 20 years of extensive experience in the end-to-end supply chain, Scott has become a recognized global thought leader in the industry. His insights have been featured in major publications such as The Wall Street Journal, USA Today, the Atlanta Journal-Constitution, and CNN. In 2024, Thinkers360 named him the #1 Global Thought Leader and Supply Chain Influencer. Additionally, Supply & Demand Chain Executive recognized him as a Supply Chain Pro to Know in both 2019 and 2025, and he has also been recognized by RateLinx, ISCEA, and other organizations for his industry leadership. 

Scott is a proud United States Air Force veteran, having served on active duty from 1994 to 2002. Since transitioning to civilian life, he has been committed to supporting the veteran community through various initiatives.

Under Scott's leadership, Supply Chain Now has grown into the premier source of industry insights, offering a variety of content including podcasts, livestreams, webinars, and virtual events that engage a global audience. His passion for fostering collaboration and knowledge sharing continues to drive the platform's success.

Connect on :