This Week in Business History
Episode 108

Every year we are reminded of how important it is to do something, no matter how small, to make a difference. There's a wonderful saying that says, 'If you think you are too small to make a difference, you've never spent time with a mosquito.

-Jenny Froome

Episode Summary

In this episode of This Week in Business History, Scott is joined by special guest Jenny Froome, COO of SAPICS, a leading provider of knowledge in supply chain management, production and operations in South Africa. Join the dynamic duo as they trace the origins of the hot dog, debate confectionery nomenclature (“hard candy” or “boiled sweets”?) and explore the success story of a little company you may have heard of called Intel. Jenny also shares the history and legacy of Nelson Mandela Day, held every July 18, and how 67 minutes could jump start the changes you wish to see around the world.

Episode Transcript

Scott Luton (00:12):

Good morning, Scott Luton here with you on this edition of this week in business history. Welcome to today’s show on this program, which is part of the supply chain. Now family of programming. We take a look back at the upcoming week, and then we share some of the most relevant events and milestones from years past, of course, mostly business focused with a little dab global supply chain. And occasionally we might just throw in a good story outside of our primary realm. So I invite you to join me on this. Look back in history to identify some of the most significant leaders, companies, innovations, and perhaps lessons learned in our collective business journey. Now let’s dive in to this week in business history. Hey, good morning, Scott Luton and Jenny F here with you on the latest edition of this week in business history, live Jenny, how you doing?

Jenny Froome (01:21):

Hi, really great. Back from a month on a holiday or vacation. So I can’t complain.

Scott Luton (01:27):

<laugh> well, you know, we, we are well overdue for a catch up call. We gotta talk that vacation on holiday. I saw some gorgeous images you shot. Of course, you’ve had the wonderful, safe pick conference, which was what a month or two ago.

Jenny Froome (01:42):

Yeah, six weeks ago. It seems like a lifetime

Scott Luton (01:45):

<laugh> and we’re, we’re gonna touch on this here in a few minutes. The Africa supply chain excellence award. So all of that, but in a lot more cause today, of course, is, is biz history live right now? Some folks may know Jenny biz history focuses on the lesser known stories of leaders and innovation at the intersection of you guest at business and history who would’ve think a new episode drops every Tuesday, which includes replays of these live sessions with guests from around the world. And Jenny, you and I were talking about those handcrafted masterpieces that Kelly Barner continues to churn out earlier. And, you know, so we kind of swap it every Tuesday. It’s her stories, which are some of the best in the business on, on one Tuesday. And then next Tuesday is kind of the replays of these live sessions, where we touch on a little bit of everything like we’re gonna do today. So Jenny, how’s that sound to you first?

Jenny Froome (02:39):

Well, I love, you know, I was saying to you, my first one I ever listened to was, was the monologue about Rose Knox, which was about powder gelatin. I learned so much. And then I’ve heard Kelly, I think she talked about escalators and where they came from and how they were developed. And she just takes everyday things that I guess we just take for granted. And as soon as she starts talking about them, you think, why have I never wondered about this before? So it’s such a great thing to listen to and you truly, I’ve learned loads of stuff, stuff I never needed to know really, but it’s stuff I’m really glad I, cuz I know I can bore people with all the exciting things I know <laugh>

Scott Luton (03:20):

Well, you know, that’s the best from where I sit. That’s been the best part of this series because it’s like, it’s like this episode here. So, you know, the most recent episode of biz history was like Kelly foreigner produced show it focused on John Wannamaker the merchant prince, as she puts of Philadelphia, John Wannamaker was due to me, but Jenny, this gentleman was the, he coined the word department store here in the states. He was the first retailer in the states to use price tags. And, and that’s just a tip of the spear amongst all the innovations that he made. And you know what, arguably at least new to me, I’ve never heard of John Wannamaker and that’s kind of the main thrust. You know, we, we talk about some of the, the regular stories and, and leaders and innovators. But as often as we can, we try to lift up these stories that maybe history has forgotten. So to our listeners, check out this latest episode, wherever they get your podcasts. And of course you can Google this week in business history and make sure you subscribe. So you don’t miss a thing. So John Wannamaker, I’m assuming Jenny, that was new to you as well.

Jenny Froome (04:23):

Totally, absolutely. There’s a, there’s a big acting family in the UK called the Wannamaker. I think he was Sam Wannamaker was American. Okay. So I wonder whether there’s a link there somewhere, but no, very interesting.

Scott Luton (04:34):

Hey, blessed be the ties that bond and, and gosh, you could do a little digging and there, and there’s so many great links that we all gotta lift up and celebrate, you know, much like our links for years now, Jenny, after we met in Chicago at an industry association event, we’ve collaborated a number of different ways, mostly focused on like supply chain and, and global business. And today I’m so thrilled to have you here where we can just really enjoy our time and talk all kinds of random factoids from the landscape of biz history. So are you buckled up and ready to go?

Jenny Froome (05:05):

I’m ready for all your random stuff, Scott.

Scott Luton (05:07):

<laugh> okay. Look, I’ll try to keep it random stuff and not ramblings.

Jenny Froome (05:11):

No, no, no. And I’ve got a few I’ve found a few random things <laugh> okay. So be warned.

Scott Luton (05:16):

Hey, really quick. Wanna give a shout out to the whole production team, helping to make today’s show happen. Of course, Amanda, Luton’s behind the scenes ready to go. Katherine hints is behind the scenes. Ready to go? Appreciate all of your good work here today. And folks, uh, if you’re catching us live, Hey, use those comments. Let us know what you’re thinking. We’re gonna be talking about things from hot dogs to candy, to computer chips, to Mandela day, you name it. So we want to hear from you as well. Okay. So Jenny with no further ado, let’s, let’s dive right into the first topic. One of our favorite things around here at Luton family household. So we’ve got about, I think we’ve got about five things we’re gonna dive into today. So the first one here, Jenny’s national hotdog day here in the states. Now the hot dog.

Scott Luton (06:02):

Yes. The hot Flut hot dog has a very long and complicated history. So for our time today, I’m gonna kind of focus on a shortened version here for simplicity’s sake. And it all begins with the German Frankfurter, which dates back to about the 13th century is probably the most ancient for bear to the hot dog. Now, the first to combine Jenny, I didn’t realize this was such a, a, a big mark in the hot dog’s history, but it’s really all about combining the sausage with the bun, which formed a modern day hot dog. And there’s lots of claims at least here in the states of who was the first to do that. You know, sausage certainly is not. It. Sausage is a celebrated global dish and all of its incarnations and reincarnations, but hot dogs here in the states, as we know them today began to pop up around the beginning of the 20th century. So Jenny, have you ever heard of Nathan’s hotdogs? Nathan’s famous.

Jenny Froome (06:56):

I think I, I think I have, I think it was in one of my favorite programs, which is I, we just mentioned it, but somebody feeds Phil. Yes. And I think that, I think that he makes a big deal about Nathan’s hotdog. I could be wrong, but I have heard,

Scott Luton (07:10):

So Jenny, I’m glad you mentioned that show. Cause I know it’s one of your favorites. You’ve shared it with us. I think they’re in like season two or maybe even three. So the world all around all around the world, folks love Phil five mm-hmm <affirmative> fifth season mm-hmm <affirmative> okay. And we can find that on Netflix, right?

Jenny Froome (07:26):

Yeah. Yeah. I just love watching anything about food, eating food and anyone else who loves food. So

Scott Luton (07:32):

<laugh> yeah. See, that’s why we get along so well with it

Jenny Froome (07:34):

Kid spirit,

Scott Luton (07:35):

Strong kindred spirits in that regard. Good. Um, uh, Amanda says love, love Jenny and excited to hear her contributions today, today and every day. I’m with you, Amanda. And Catherine’s getting back to the, uh, the hotdog topic here. Does anyone else consider Costco hot dogs, a delicacy? Catherine, I’ve heard so much about the Costco pizza. You gotta tell me more about these Costco hot dogs who have to talk offline, but Jenny check this out. So this is a picture of the famous, the historic Coney island boardwalk here in the states in Brooklyn with Nathan’s that’s Nathan’s famous hotdog stand and folks enjoying it. Folks look like they’re lined up for it. And this is where this location here is where they have each year here in at, in front of Nathan’s famous there. The Nathan’s hot dog eating contest on the July 4th. That’s been held since 1972. And Jenny get a load of this. This still blows my mind. I just don’t know how folks do it. This year’s winter on the, on thes contest was Joey Chestnut with 63 hotdogs. Eating what?

Jenny Froome (08:44):

Brett and sausage.

Scott Luton (08:45):

Yes, that’s right. I don’t know the, I don’t have the rules right here, but you’ve gotta use both the, the sausage and the bread. And sometimes I’ve seen, I don’t watch this contest cuz it kind of makes me six a little bit too much, but you’ll see them have water, like a glass of water and they’ll soak the bread so that it goes down faster 63 hot dogs. But get this on the female winner was Miko, sudo, 40 hot dogs eating. I keep, I can barely eat two Jenny, even if I’m starving, you know

Jenny Froome (09:14):

That’s UN UN 63 is just unfathomable.

Scott Luton (09:19):

Oh my goodness gracious. So all of that as we tackle our first topic, just our first topic here today, let’s get back to the delicious side of hot dogs. Well just, you know, one or two, the non contest side. So Jenny we’re talking pre-show and I don’t know. Have you ever eaten like us type hot dog? Okay.

Jenny Froome (09:37):

I, I, I think I have, I can’t remember. I mean, I, when I was little, I was brought up in America for five years. So I guess I must have eaten a hot dog at some point. Yeah. But I can’t re

Scott Luton (09:48):

Okay, well, you know, as we were talking pre-show it much like much like any kind of sandwiches, much like, uh, bread. I mean, it’s, it’s really, the hot dog is like a vehicle that is just to get, to get the economies to you. Right. Mm-hmm <affirmative> and, and it’s also, there’s all kinds of different global variations of the hot dog. Right. But here, even in the states, even sometimes within a state, within different regions, you’ve got different traditions for what goes on a hot dog. But when I grow up, Jenny, I grew up in Aiken, South Carolina, and this is the closest image I could find to the Carolina slaw dog right now. You’ll notice there’s some chili on this hot dog. I, I learned a long time ago, what hot dog chili can do to your intestines. So, and it takes away from the slaw, but this is otherwise, it’s almost perfect. Right? You’ve got a good soft bun. It looks like a, like a red hot, you got slaw and mustard. And I bet there’s some onions on there. The only thing I would add is a lot of pepper and Tabasco. And that is my favorite slaw dog. But what is so, you know, whatever version of a hot dog, whatever version of a sandwich, what are some of your favorite condiments to put on, put on a sandwich? We’ll call it Jenny.

Jenny Froome (11:00):

Well, I I’m, I’m a big catch up fan. So immediately has to be catch up. But also I love anything to do with kins. So any kind of Gurkin relish would just finish it off. Perfect.

Scott Luton (11:14):

I’m with you. I’m with you there, you, you lost me ketchup. You know, there’s a spirit, <laugh>, there’s a spirited debate. And we, and, and I say spirited, we have a little fun with it, about ketchup on hot dogs in our family, Amanda and the kids doubled down on the ketchup. I think it is, it is a travesty to put ketchup on a hot dog, but we’ll save that debate for later. Now, Amanda, as I just point out hotdog, soft buns, ketchup mustard, and loads of diced onions.

Jenny Froome (11:43):

Yeah. But isn’t it also the debate. Do you toast your bun? Oh, do you not taste your bun? I mean, you haven’t even gone

Scott Luton (11:49):

There. That’s a great, you know, that’s a great question. I like a bun, right? Cause I don’t want the bun. If the bun’s too big, it takes away from the condiments and the hot dog and the mustard and the, and the slaw and all that working together. The bun is basically, well, get this Janet. I, I didn’t add this to their notes. Uh, I, I didn’t plan on going 20 minutes on the hot dog topic, but

Jenny Froome (12:09):

Let’s

Scott Luton (12:09):

Got Jeff Bass state in history. The states, when they first started selling hot dog type sausages vendors would actually give their customers gloves because it was hot, but they wanted to get the gloves back, you know, because they were losing, they were losing the gloves and end up losing margins. So, and that is what, according to some, that’s what gave way to the bun so that they didn’t have to give away gloves. How about that?

Jenny Froome (12:37):

That’s amazing. You see, you see, you learn stuff that you never really needed to know. <laugh> that’s what I saying. I’ve got another one for you. Okay. Did you know that Mickey mouse’s first words on screen were hotdog. Really? He probably said hotdog, but still they were hotdog <laugh> so there you

Scott Luton (12:58):

Are folks. You never know what you need to know, but you know, this week in business history, you try to prepare you for those bar games, those trivia games, you know, hopefully you can, you can win a beer off your buddy by knowing something they didn’t know. So that Jenny, that, that is a perfect ending to the first topic of hot dogs. Now, Jenny, we’re gonna move directly to another food. Another snack food I’ll call it. And that is the lollipop. So get this Jenny. So in a generic sense, humans have been eaten candy on a stick since the middle ages who would’ve had no idea. However, in 1908, George Smith, the pride of new Haven, Connecticut began making large hard candies. Maybe like these mounted on a stick. And as he was searching for a name must have been near a racetrack because George named his product after a race horse of that, of that era of the, the early night, the 20th century lo pop was the name of the race horse. So the name Jenny began to stick and began to catch on. Yeah, <laugh> no pun intended so much so that George Smith trademarked the name lollipop in 1931. So it did well now of course you got lollipop, you got sucker, you got a number of different names. Jenny, what, any, any local names where you are in South Africa for what you call?

Jenny Froome (14:23):

Well, I think, I think one of the brand names, you know, a bit like bio and a bit like Hoover that has stuck is the Shire. You know, you’ve got that, you’ve got that brand. And so they are known as that. But, but I think lollipop is a ser ser definitely here is, is one of the terminologies.

Scott Luton (14:41):

Well, I’m glad that you knew where I was going and I appreciate you bringing up the brands. Cause you know, I am a sucker for, <laugh> sorry, Jenny. I’d do it. Oh my gosh. I can, I can feel my 13 year old’s eye roll right now, but right. Which if you’re tuned in to the video side, you can see the images I’m sharing the dumb dumbs, these pop for some reason, banks and dumb dumbs, just they’re hand in hand. Every time we’d roll through the bank, the teller window or something, this is what we’d get. And gosh, I hate to admit, I can go through a bag of these, like nothing and they’re, they’re really addictive, but the blow pops, perhaps Jenny, that made by charms. That was like one of the best candies as a kid, because they were bigger. You actually got a lot of the hard candy and then better yet there’s bubble gum in the middle. So whenever you know, I’ll tell you whenever I had like even a couple of blow pops, I felt like I was living high on the hog as a kid, Jenny, but what so CPA chop, what, what was that first brand you mentioned?

Jenny Froome (15:41):

I can’t remember. What did I say? Name? It’s gone.

Scott Luton (15:43):

CPA. Chop CCHU

Jenny Froome (15:44):

Yeah. Choppa, choppa chops. I think they were Australian. I’m not sure. And then, and then suckers, you know, that’s the, that’s the, but did you know that you call it hard candy? So yeah, that and in England they call boiled sweets,

Scott Luton (15:58):

Boiled sweets,

Jenny Froome (15:58):

Boiled sweets.

Scott Luton (15:59):

Really? Yes. That

Jenny Froome (16:01):

Just doesn’t interesting fact. That

Scott Luton (16:03):

Is interesting fact musters prefer to the cooking process. I can’t imagine saying, Hey, uh, mom, I’m gonna write up to the store to get some bold sweets. It just doesn’t quite roll off the tongue or at least my tongue, but that’s Hey. Yeah, we celebrate the differences that make up. I make up this journey. All right. So Jenny, one of the question before we switch over to, I wanna learn more about a couple things you went up to lately in candies in general, whether they’re hard, candies, chocolate, whatever, what’s one of your favorite go-tos whether it was as a kid or you know, this week.

Jenny Froome (16:36):

Oh yeah. So you, you lost me at boiled sweets actually. And I, when I was thinking, no, I only love chocolate, but then I started to think about it and we used to get these things called shert dips or dip DAS. And I dunno if you have them in America where you get the lollipop and the shert dip. So you get two treats the price of one and it’s the packet. And that was really cool.

Scott Luton (16:58):

Hey, we’re gonna have to exchange, we’re gonna have to send each other gift boxes of our favorite candies. You, you had me at C love Sherbert. Amanda says bold sweets. Doesn’t sound nearly as appetizing <laugh>

Jenny Froome (17:11):

As called candy. Hot candy just sounds like jaw breaking. Right?

Scott Luton (17:15):

Well let’s so I wanna move on from, so we’ve talked hot dogs, it’s national hot dogs day. We talked about that here. We’ve talked about the history of the lollipop. You know, I’ve always wondered kind of where that term came from. So we’ve, we’ve solved that that heavy hit and mystery, right. It was a race, horse name lollipop, and a candy maker. Just kind of, uh, grasped on that. We’ve talked about some of your favorite candies, but let’s for a handful of viewers that may, where you may be new to them. Right. Cause we’ve collaborated for, for a number of years, let’s start with where are you right now? Right. Where you, where do you live right now? And then let’s talk about, I wanna talk about what you do with SAEX and then we’re gonna talk about the Africa supply chain excellence award. So Jenny, where are you right now?

Jenny Froome (17:57):

Okay. So I’m currently in a place called Midland, which is halfway between Johannesburg and Victoria in South Africa. And I’ve lived here, lived and worked here for over 25 years. Wow. But I am originally from England and arrived here via all sorts of different countries. So this is where, this is where we decided to hang our hats. And we’ve been here for 25 years.

Scott Luton (18:21):

Love it. And you’re a wonderful global traveler. I’ve learned so much from your travels beyond the pictures. It’s inspired us to get out and, and see the world and, and different societies more I’m I’m, I’m looking forward to coming to see you in Johannesburg for maybe the next annual event. So let’s talk about SAEX a minute. Cause for at those 25 years there, you and the SAEX team, you know, you’re a wonderful connect. You help facilitate learnings and education. We’ll touch on that in a minute. So what, what is pic, what do you do?

Jenny Froome (18:51):

Yeah, so, so pic is an association. It’s a member based association, but, but I’m, I guess in simplistic terms, it’s a community and it’s a community of people who work in the supply chain profession. Yep. And you know, up until two, three years ago, at this point, people would’ve gone, oh, what supply chain? Right. Those people who don’t listen to Scott regularly, but, but, and all the disasters and everything has helped us enormously in, we can now talk beyond what is supply chain. And we can start to have more in depth conversations about which part of the supply chain are part of. So, so that’s pretty much who we are and we, we do events and we educate. And we just, like you said, Scott will connect people to try to, to make people’s lives easier by sorting out their supply chains faster and more efficiently.

Scott Luton (19:49):

And it’s so, you know, it’s so important. I mean, it was important long before the pandemic. It’s only grown in importance, especially as, as we all know, you know, supply chain has enabled, uh, no, no emissions of all sorts, especially when you think of healthcare, you think of the, the, the, not the booster, the, uh, vaccine mm-hmm, <affirmative> you think of, uh, just, just keeping medical supplies, you know, throughout the pandemic and or really any kind of, of, of contingency. So it really, it’s been very fulfilling and rewarding to see the global workforce that makes up a global supply chain that makes it happen, get recognized and kind of get their due more. But as Jenny, as Greg white likes to say with that do comes a lot of responsibility and now you gotta, you gotta make it happen. Right. Mm-hmm

Jenny Froome (20:34):

<affirmative> I, I find myself quoting, don’t tell him, but I find myself quoting Greg a lot at that very first meeting that we ever had where he talked about how many years supply chain professionals had been saying, give me a seat at table. Right? And now you’ve got the seat at the table. What are you gonna do with it? And that’s the, that’s the Trump card. So,

Scott Luton (20:53):

So true.

Jenny Froome (20:54):

I think, I think that now is the time for the profession really in turn to gain its rightful place.

Scott Luton (21:01):

Agreed. Agreed. Okay. So I want to touch on one more thing before we talk about Nelson Mandela and Mandela day. So to our listeners stay tuned because if you’ve never heard of Mandela day, oh, this is a great place to be, cuz you’re gonna be challenged and inspired to, to stop and celebrate that and do something about it every year. But before we get there, Jenny, I’ve got this image shared from the Africa supply chain excellence awards, I think a first year, first year event. Right? Yep. Huge effort. It, the, it all culminated in a luncheon or a dinner this week. Big effort. Tell us more about what this program was.

Jenny Froome (21:37):

Yeah. So the dinner was last night. So hence the sort of slightly tired looking, looking eyes. Those are the magnificent flower displays that are in the middle of the tables, which were absolutely all those flowers are south African in the middle. You’ve got pro tears, which if you’ve never seen them, they are the most magnificent flowers. And this time of year in winter, it’s quite difficult to get any non indigent flowers. So I think the, the Floris did a magnificent job. Okay. But the, the program is really, it was designed to highlight supply chains in Africa because I think, you know, in the past, a lot of people have sort of thought shame Africa mm-hmm <affirmative> and you know, do they do, do people know what to do in Africa because we’ve got all the best software and all the best, this and that. And it’s actually not true.

Jenny Froome (22:25):

And there, I think there’s a lot of innovation. There’s a lot of in, well, I know there is a lot of incredible work that’s done on the continent. And uh, and so we wanted to create a platform where we could share some of the really exciting stuff, but we didn’t want to do it just as SAEX. And so we worked with a whole load of associations involved in the supply chain from the industrial engineers to the association of freight forwarded forwarders and the road freight association, et cetera. And, and really it’s a, it’s the idea of it is it’s for the industry by the industry, like any good community should do. It’s just to, to build and highlight and showcase. What’s, what’s good in what your people are doing.

Scott Luton (23:08):

I love it. I know it took a massive investment of Tom energy, love, elbow grease, and then some, I really appreciate what you and your team did there. I bet I’ve already seen, you know, across social, some of what the recognition and awards have meant for so many different people and that’s gotta be rewarding for you to see that. Right? So I, it

Jenny Froome (23:27):

Was from the diversity of things like human, human hair being used and blockchain sort of working to, to detect the origins so that it’s ethically sourced and ethically done to, to making the lives of one day old checks being transported better so that more of them survived the journey. You know, it’s these kind of stories. It’s, it’s a bit like business history, all the things that you just take for granted that you don’t know about, how do those happen? These were, these were the things that were showcased and more so

Scott Luton (23:59):

I love it. And, and we’re gonna supply chain now kind of the mothership for what this week in business history is part of, we’re gonna try to do a key takeaway show so we can talk about some of those companies and wards and the meaningfulness of it all. So Jenny big kudos to you and the whole team, all the folks that, that, uh, help make it happen. And I appreciate your, your steady and relentless leadership in this regard. So, Hey, look here, Sylvia, Judy Jenny. One of our, also one of our favorites is tuned in from Charleston, Charleston. Yeah. The wonderful supply chain ecosystem down there. She’s a big leader in that ecosystem. She joined us for the supply chain buzz last week, I guess it was gave us an update on all the stuff going on in Charleston. So great to see you Sylvia.

Scott Luton (24:45):

Okay. And also she says, uh, to Jenny, thank you for showcasing the forwarders associations and a motor carrier associations, Hey, a lot, lot of good hardworking folks and business leaders, helping them make global business and global supply chain happen. Okay. But to our listeners that are used to his history, right. I definitely wanted to make sure that we connected dots on all the cool things. Jenny Fu some of the cool things that Jenny Fu and her team were up to, but now we’re gonna get back to business history and legendary global leadership. So Jenny, just this past week, you shared with me and, and, and folks I’ll be transparent about it. I wish I knew more about all this very special occasions we celebrate across the globe Mandela day was new to me. And, and I’m embarrassed to say that, but thanks to my dear friend, Jenny, we’re, we’re gonna learn more about Nelson Mandela and Mandela day. So Jenny sure. Please share

Jenny Froome (25:39):

Brilliant. Well, I just, I think it’s a bit obvious, you know, you’re in South Africa, who are you going to talk about? That’s a historic sort of legend and it’s always got to be Nelson Mandela. And this week, Monday was actually Mandela day. So when Scott asked me, I sort of thought, oh gosh, what do I do about history? And then I thought, well, there’s no better person to talk about. And then to apply what businesses are doing to support Mandela day it’s, it’s not actually a holiday. It’s a, it’s an initiative. And it’s started, I think in 2009. And for anyone who’s been living under a rock for the last 30 years, Nelson Mandela was the first democratically elected president of South Africa. And he was a, an absolute black activist and, and wanting to, to destroy apartheid and, and created democratic country. And so he, he did this for 67 years.

Jenny Froome (26:37):

He fought for democracy. And so that’s where the 67 minutes comes up. And the idea is, is that people once a year, spend 67 minutes of their time doing something to make a difference. And, and the message is, is that all of us can do something small to make a difference. And it’s one of those, those things that the mission says, he fought for social justice for 67 years, we’re asking you to start with 67 minutes. So on an annual basis, countries and companies and individuals all around the, the country and the world, it’s a, it’s a global thing, right? They, they choose something to do, which a lot of companies are using as team building events. So there are, there are people who make blankets. There are people who go and feed the need. There are people who, who just genuinely do things that make a difference.

Jenny Froome (27:34):

And one of the things I think that people are, are trying to educate people is that we shouldn’t just be doing it once a year. We should be doing it every day. That’s right. And you know, 67 minutes compared to 67, ye 67 years, and then the 21, 27 years that he actually spent at prison for the work that he did. Wow. You know, there’s a, and, and to come out and then try to alleviate the, the, the, the apartheid scars by reconciliation, not whole reconciliation. I think that’s, it’s, it’s just a, it’s just a huge leap. And that’s a very simplistic English person’s view of this. But every year we are reminded of how important it is to do something, no matter how small to make a difference. There’s a wonderful saying that says, if you think you are too small to make a difference, you’ve never spent time with a mosquito. And <laugh>, so that’s something, you know, and I think that Mandela and, and his example that the people who sort of founded it and, and, and have made it an annual event around the world yep. Really deserve kudos because it really does start with us.

Scott Luton (28:50):

I agree. And, and I wanna get to one of your favorite quotes here in just a minute. I wanna, Sylvia, Judy says, we need a Nelson, a Nelson Mandela century. I’m with you, Sylvia. Yeah. And I also like Jenny, I loved so much you shared. And, and, and I appreciate you kind of how you couched it kind of from a, from a English speaking person, you know, cause we all view these, these holidays and these journeys very, very differently, but you know, to use, to speak to his ability, to lead and to drive change using reconciliation versus violence and, and war, you know, things have to change, but the manner and how we can drive powerful and an impactful change, you know, by building those bridges, gosh, when blessed are those, you know, blessed are the peacemakers that can drive change. So thank you so much for sharing about Nelson Mandela, a couple things I got from the foundation, the Nelson Mandela foundation, y’all can check out that on just Google it this year for Mandela day 2022, they encourage us to do what you can with what you have, where you are, right. There’s 67 minutes, Jenny. And that gives way to one of your favorite quotes. So tell us about re share this quote with us and why does it mean so much to you?

Jenny Froome (30:05):

Education is the most powerful weapon with which you can use to change the world. And for me, it’s so powerful because I’ve been privileged to have had a good education. And I live in a, on a continent where education is, is not freely available to everybody, but there is a genuine desire to, to, to make the most of, of education. And if you think about everything, every single thing that is challenging or not working properly, it’s all down to education. And it, and it, and education is not just about textbooks. That’s one of my favorite sort of things. It’s, it’s about so much more than that sessions like this at education in themselves.

Scott Luton (30:47):

You know, one last thought here and, and, and listeners, we’re gonna, hopefully you’ve learned something in the last, just couple minutes, really important learnings about an iconic, legendary, a leader and difference maker that his work good, great work, instrumental work continues to give benefits and rights. Those that, that are enjoyed, you know, this very, this very minute. Have you ever G it, it in the last couple years, maybe in particular, as we’ve had more conversations, especially globally, remotely, unfortunately we’re gonna, we’re gonna be changing that, but you ever stopped and broken bred or had a conversation with someone that appreciates their education so much so that it, it almost, you look inward and, and it’s like, man, I’ve been taking this for granted. You ever have those conversations with those types of folks.

Jenny Froome (31:37):

So often, so often. And I mean, there there’s one, one of our favorite sort of, you know, guests is, is Rami, who is constantly, and I think she’s doing her PhD or in, in Liverpool at the moment. And she’s doing so much research, but not only is she, she so values education, but she’s passed that on to her children. And, you know, there, there are just so many, I remember going to, to Beneen and, and seeing so many people who work full jobs full day jobs. And then it’s not just in Ben Bonine. It’s not just in Africa, it’s all over the world, right. That’s right. But, but working full day jobs and then still doing degrees and people having multiple degrees. And for someone like me, that’s kind of, I, I, I, I just wouldn’t be able to do that. So I’ve had to find different ways to educate myself. And that’s by mixing with people who are passionate about being educated, cuz I kind of learn bio osmosis, I think

Scott Luton (32:34):

Absolutely I’m with you. And by the way, Amanda or Catherine, if we could drop Vermont to Abdul KRE her LinkedIn profile in the comments, so folks can connect with that. Cause she is the gift that Gibson keeps on giving. I mean from research education, leadership, Vermont gets my favorites. That’s right. I, I enjoy her hearing her stories of being a mother as well. I think she’s got three daughters, three

Jenny Froome (32:56):

Girls.

Scott Luton (32:56):

Yeah. And we’ve really enjoyed some of those that perspective. Okay. So Jenny, up next, as we move along again, thanks for sharing your, your point of view and, and context around Nelson Mandela and certainly Mandela day. We need to circle the calendar that July 18th 23 let’s plan on showcasing some of those folks that are making a difference. Mm-hmm <affirmative> so let let’s, we’ll get that added to the calendar directly. Excellent. Okay. So back to more directly business history, here’s business history live with my dear friend and, and star rock and roll star. Jenny F I wanna share a couple birthdays and there was a ton of July birthdays, by the way, Jenny, of course Nelson Mandela was born July 18th. And is it, is it Movio Movio South Africa? Did I say that right?

Jenny Froome (33:47):

That was good.

Scott Luton (33:48):

Okay. <laugh> so, so of course it’s birthday Mandela day say Lauder, the founder of the worldwide beauty and brands and cosmetics company was born July 1st, 1908 in Queens, New York, Howard Schultz, Jenny Howard Schultz, founder of Starbucks. Who did he step back in as CEO did I did I see something like that? Really? What I, I think so, you know, Starbucks has changed so much, right? Pandemics really shaped their business. And so much of their business has shifted over to, you know, just drive through, pick it up and go, you know, and of course Starbucks, I believe if I’m familiar with their history, it was formed and their, and their cafes were formed. So folks could sit down and connect and work together and you know, all those customer priorities and preferences have shifted so much, but Howard Schultz does a lot of great work from a give back. Good forward standpoint was born in Brooklyn, New York on July 19th, 1953. And finally, Jenny, one of my favorites, fascinating figures in history, Amelia Earhart, yeah. Was born July 24th, 1897 in, at Atchison, Kansas old Greg White’s home state. Jenna, do you find, I, I find her story so intriguing and not just the, you know, what folks are familiar with, you know, kind of on the last chapters of her story, but just how she challenged the status quo throughout the aviation industry during her time. Right?

Jenny Froome (35:14):

Mm-hmm <affirmative> there, there are amazing female role models in, in that, you know, barrel Markham from a Ken perspective was another who just kept on pushing and pushing because they knew that they could do it. And I think it’s that self-belief and it’s that courage that, you know, women like me need to look back and be grateful to, to the, that they made in, in doing different stuff that, that people thought women could never do. And like you say, it’s sort of her, her life and her upbringing to the point that everybody knows about right. Is, is kind of like the, the more exciting of the story.

Scott Luton (35:53):

I completely agree. Fascinating figure the pride of Atchison, Kansas. Some folks may not know that she was born and some of her formative parts of her journey were there in Kansas. Okay. We’re coming down the home stretch. Jenny, we have, we have covered quite the gamut today on this week in business history, live one last story. That number five topic number five I wanna share about is one of the world’s major players in the semiconductor industry. And, and Jenny think about some of the things we’ve heard nonstop for two years. I’m not gonna even mention toilet paper. I did it again. Toilet paper, of course, all aspects of supply chain, but certainly computer chips, right? Jenny. Yeah,

Jenny Froome (36:33):

Yeah, yeah, yeah,

Scott Luton (36:33):

Yeah. In this day and age it goes without saying, but you know, you can find computer chips in everything, right. And more and more, you know, automotive and, and other big industries lean heavily on computer chips. And it is been, it’s put quite the, the strain on that industry. But one of the world’s major players in the semiconductor industry, Intel corporation was founded July 18th, 1968 in mountain view, California, if I’m not mistaken, I think LinkedIn is based in mountain view, California Intel was founded. Get this talk about a, a quite the dynamic duo here at Gordon Moore was a chemist. Jenny. He, he coined Moore’s law. Have you ever heard of that?

Jenny Froome (37:15):

Nope.

Scott Luton (37:15):

Okay. As you know, I’ve got certainly lots of technological limitations and I’m not, no one confuses me for a chemist, but as I understand, Moore’s law, it’s like processing speeds will double, I think every 18 months it was, his was a legendary rule of thumb that really has turned out to be pretty accurate. And, and so he coined that Gordon Moore and his partner, Robert NOIs a physicist and he is just, just a co inventor of the integrated circuit. So quite a duo. So get this Jenny, when it came to picking a name for the company more and noise thought briefly about more noise, but didn’t like them the implication. So they ended up going with Intel from the full phrase, integrated electronics. So they put the first three letter to the first word. And the last two of the, the second word that’s where Intel came from Jenny revenue in the first year in 1968 was about 2,672 us dollars.

Jenny Froome (38:17):

Amazing, amazing.

Scott Luton (38:20):

So a few years later, though, in 1974, Intel would hit the jackpot with its first really big product, the Intel 80 80 microprocessor, which was the world’s first eight bit computer. So Hey, don’t ask me what all of that means, but it was a big deal. So big that it caught the attention of a little company called IBM, AK big blue. And the two companies made an agreement that all the future IBM computers, at least the next few years moving forward from that moment in 1974 would use these Intel 80, 80 chips. So needless to say, of course, that was a big deal, instrumental to Intel’s growth revenue in 2021. Some let’s see, quick math here about 50 let’s see, 50, 53 years later, Intel, amazing Intel revenue, how

Jenny Froome (39:13):

Big they were.

Scott Luton (39:14):

Oh man. 70 billion was a revenue in 2021. I can only imagine with the

Jenny Froome (39:22):

Publish with the chimps back then.

Scott Luton (39:23):

Well, that’s a great question and I don’t know back. So I’ve got an image here, Jenny. I don’t have an old image back then. Cause I bet they were bigger. But get this look at this image. This is from, let’s see, October, 2020, this is a close up of an Intel cellar on and it’s got a serial number there. It’s a processor. And it’s also look at the backdrop here. The backdrop is grains of sand. Look at the, the intricacy and the complexity and imagine the machinery and the production line behind it. That’s gotta be that accurate and that attention to detail, just the complexity of the chip industry. It amazing. Huh?

Jenny Froome (40:03):

Absolutely incredible mind name.

Scott Luton (40:05):

It is. It is mind blowing. And especially when you think about the products mm-hmm <affirmative> or you know,

Jenny Froome (40:11):

This, the rule, our lines that, that, that manager are absolutely

Scott Luton (40:15):

Right this and I’m holding up my iPhone here and I don’t remember the exact numbers, but the iPhones got more technology and more capabilities in it than the Apollo moon mission. Right. It’s just amazing that Moore’s law and just how technology, how fast it’s, it’s moving, innovating, getting smaller, but more powerful. It’s amazing. So Intel to Intel, as Sylvia says happy birthday to all of those of those business leaders, but to also Intel corporation that clearly is powering some aspects of our life every single hour. Okay.

Jenny Froome (40:49):

So, so just going back to your, your, your microchip yes. Thing. Yes. Okay. I, this is, this is one of your, this is one of your kids and for the eye roll, are you ready? <laugh> ready? What do you call the crumbs at the bottom of a bag of Doritos?

Scott Luton (41:06):

Mm, micro chips, micro

Jenny Froome (41:10):

Chips. <laugh>

Scott Luton (41:12):

Oh gosh, Jenny. I’m gonna use that. I can’t wait to use it with my dear Brantley in a moment to get one of her legendary eye rolls. They have come to light. Hockeys Amanda. I think the talkies, which is, are similar, similar to a corn chip. Maybe I’ll make sure I get this right, but talkies. So I’m gonna ask her what the crumbles are in the bottom of her bag of talkies. So stay tuned. All right. So Jenny, to all of our listeners, let’s make sure folks know how to connect with you. If they wanna learn more about you name it, all the cool things. STIX is up to all the, you know, all the give back initiatives. You’re part of know how important it is to you on a very meaningful way. The Africa supply chain excellence awards, congrats on that first year success. But how can folks plug into the one only Jenny room?

Jenny Froome (41:57):

Thank you. I’m I’m on LinkedIn. So it’s very easy. It’s Jenny and it’s room fr O M E room with an F at the beginning and then E at the end,

Scott Luton (42:07):

It’s just,

Jenny Froome (42:07):

You’ll find me

Scott Luton (42:09):

Just that easy. And we’re gonna drop, we’re gonna make sure your LinkedIn profile is part of the show notes. And I would encourage if you’re not already connect with Jenny FVA, especially on LinkedIn and, uh, see how you can plug into all the cool things she’s doing globally, but especially across Africa. Thank you. Okay, Jenny really appreciate your time here today. Go out and celebrate the, the success of the, the awards program. Congrats. I really enjoyed your perspective, not just on Nelson, Nelson, Mandela and Mandela day, but throughout our conversation today that really ran the gamut to all of our listeners. Hey, thanks for tuning in Sylvia. I really appreciate you tuning in and, and sharing a couple things there. Big thanks to Amanda and Catherine behind the scenes help making today happen, but folks, whatever you do, hopefully you enjoyed this business history live. Join us again, live in a couple weeks. We’d love to hear from you, but whatever you do, Hey, take your page outta Jenny F’s book. Do good, give forward and be the change that’s needed. And Hey, we’ll see you next time. Right back here on this week in business history, live.

 

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Featured Guests

Jenny Froome is the Acting Chief Operating Officer at SAPICS – which is the Professional Body for Supply Chain Management in South Africa but working with countries around the world to have Supply Chain Management recognised as a profession. She started her professional career in the UK as a secretary and then moved to event management. Little did she know that as an event manager she was actually practicing supply chain management every day! In 1997 they managed their first ever SAPICS annual conference in South Africa and the rest, as they say, is history! Now managing the SAPICS annual conference – the leading event in Africa for supply chain professionals – as an online event until we get control of Covid-19. We long for the opportunity to get back to face to face events. In the meantime we keep our community connected. She is on a mission to shine the spotlight on supply chains in Africa and the wealth of supply chain talent that is available on the continent.

Hosts

Scott W. Luton

Founder, CEO, & Host

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Joshua Miranda

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Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Patch Reilly

Data Analytics and Metrics Intern

Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.

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Vicki White

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Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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