Share:

Supply Chain Now Classic

Healthcare supply chains must be agile and cost effective, but all the efficiency in the world cannot guarantee a good patient experience. For that, organizations need to understand what patients expect and work closely with providers to ensure they have what they need for a range of treatment circumstances.

Tom Harvieux is the Vice President and Chief Supply Chain Officer at BJC Healthcare, one of the largest non-profit healthcare organizations in the United States. Tom is responsible for supply chain and logistics strategy, and his team’s achievements were recently recognized with an 8th place ranking in the Gartner Healthcare Supply Chain Top 25 list.

In this classic Supply Chain Now episode, Tom joins hosts Scott Luton to discuss:

  • How his 22 years of experience in the U.S. Army allowed him to build the leadership and supply chain experience he now applies in the private sector
  • The changes he has observed in patient expectations about their healthcare experiences since the COVID-19 pandemic, and how BJC Healthcare is rising to the challenge
  • The four pillars he and his team use to guide their work: price performance, service excellence, cost to serve, and team engagement

 

This episode is hosted by Scott Luton.

 

 

Additional Links & Resources

Check out all the great resources and information mentioned during the show:

 

Want more Supply Chain Now?

We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar:

[/vc_column_text][/vc_column][/vc_row]

More Podcast Episodes

play-button-podcast
podcast-blue-microphone
Podcast
May 1, 2024

5 Inventory Management Metrics Every Supply Chain Professional Must Master

Inventory management is vital for balancing supply and demand, minimizing costs, and maximizing efficiency in businesses, and just so happens to be the topic of conversation…
Homeless World Cup
play-button-podcast
podcast-blue-microphone
Podcast
August 14, 2025

The Amazing Power of Football – Honey Thaljieh with FIFA and Homeless World Cup

In this inspiring conversation on Logistics with Purpose®️, hosts Enrique Alvarez and Nuria Sierra sit down with Honey Thaljieh — public relations manager for FIFA, international activist, and the trailblazing first captain of the Palestinian women’s national football team. Honey shares her remarkable journey from the narrow streets of Bethlehem to co-founding women’s football in Palestine, breaking barriers in a region where cultural and political challenges could have stopped her. She reveals how the beautiful game became her tool for promoting peace, inclusion, and gender equity — from leading a national team to collaborating with FIFA and the Homeless World Cup. Whether you’re passionate about sports, equality, or human rights, this episode will leave you motivated to dream big and fight for change.   This episode is hosted by Enrique Alvarez and Nuria Sierra, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch this episode NOW on YouTube Connect with Honey Interview with Mel Interview with Hope Solo NETFLIX movie Learn more about Vector Global Logistics Learn more about our hosts   Want more Logistics with Purpose® and Supply Chain Now?…