Supply Chain Now
Episode 282

Episode Summary

Scott and Greg welcome Sean Magann to the Supply Chain Now booth at the RLA Conference & Expo in Las Vegas, NV.

Episode Transcript

[00:00:05] It’s time for Supply Chain Now Radio Broadcasting Life Supply chain capital of the country, Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology, the best practices and the critical issues of the day. And now here are your hosts.


[00:00:29] So good afternoon, Scott Luton here with you, Liveline Supply chain. Now welcome back to the show Today Show. We’re coming to you live from Las Vegas, home of the reverse Logistics Association Conference and Expo, which really has become the center of the universe for returns all things returns and reverse Logistics ton of thought leaders, including some drillers and some other construction, good people that are setting up a ton of booths in exhibition hall. We’ve got keynotes coming up. We’ve got a ton of networking opportunities. Tons of best practice sharing. Today’s episode is really important. Brought to you by Cap Gemini, global leader in consulting, technology, services and digital transformation. You can learn more at Cap Gemini dot com. Quick programing note you can find our podcasts wherever. Podcast from Spotify, Apple podcast, YouTube where it really wherever you podcast from. Be sure to subscribe. Still missing thing. Well, you may have heard him already chime in. He’s chomping at the bit today. Our fearless co-host Greg White Serial Supply chain, tech entrepreneur, chronic disruptor and trusted advisor. Greg, how you doing? I’m doing great. Thank you. It’s great to be here. It is outstanding to be here. And what is it? Unexpectedly cold week in Vegas, 40 degrees and windy.


[00:01:45] Yeah, it’s a little chilly. A little chilly here in Vegas. But you know what, Tony Sciarrotta? He’s going to heat things a nice you know. I’m telling you what they’re doing with RLA is it’s important. Yes. Tony’s a visionary. I mean, you know, it’s not just about what do we do when it comes back, it’s how do we keep it from coming back in the first place? That’s so important. And, you know, commerce is changing, you know. Fifty five percent of consumers say that they will return a product and prefer to do so in a physical location. You know, I think it’s great that we’re talking to Shawn, who we’re going to intro.


[00:02:21] I know I present road me some curveballs today. There you go, Greg White.


[00:02:28] But he I mentioned our featured guests here today. Shawn McGann, Sims recycling solution. Yes, thought leader in the space. Big supporter of the RLJ One of the top sponsors here that allows us to bring all these folks from across the world a reversal. Just six here that exchange best practices and ideas and solutions to old problems and new problems that you’re referring to in this retail supply chain and retail space that’s evolving by the minute. Right. Yeah. So good afternoon. Shawn.


[00:02:58] Hey, doing great. I really appreciate you guys taking the time to speak with me today.


[00:03:02] It’s exciting or exciting. You come well regard your ears may have been burning in recent days as we were kind of building our interview lineup. And Tony was talking about how good of a guess you’d be for the show. I appreciate. So we’re looking forward to Dove right in. And really, we’re fast ADRs, right? Yeah. No further do we’re organized. Do it because I’m jealous to hear about where you’re from and born and raised. And I think our listeners will kind of enjoy getting a sense of who you are, where you’re from, and you’ve got to give us the goods on your upbringing. So give us a few anecdotes on as Shawn grew up.


[00:03:36] You bet. Well, like born and raised in the San Francisco Bay Area in a town called Fremont. I went to school at UC Berkeley. I live currently in Pleasant Dan Solla. Oh, yeah. I live not too far from from where I grew up. Okay. I traveled the world for work, but the bear is a pretty, pretty cool place. It’s hard to to leave some antidotes about how I got into the business. Well, you talked about growing up.


[00:04:00] Yes. Yes. So I went. Can you give us a Goodsell net for you? What? It’s interesting. So I went to Catholic high school. Right. So where everything was very regimented, we wore uniforms. And then for college, I go to UC Berkeley, which is a school where some people didn’t even wear clothes. Right. So it was it was quite a shock. But you talk about a culture shock, but so. So that was always interest. Would you, major, in UC Berkeley? I was a history major and I got an MBA after. Really? I am. So. So is history reading about history? And is that part of a passion for you? Well, I wanted to go to law school. My original intent was to use it to go to law school. But I felt, you know, business was better. So I went and got an MBA instead. So but I’m still a big reader of history and I enjoy it. So.


[00:04:42] So San Francisco Bay Area is known for a variety of things food, wine, weather. What’s what is one thing that when you when you get back from your global trips abroad, LLC, you stay, must maybe live in airplanes sometime. What’s one thing that you always look for?


[00:04:59] Getting back home, just the weather. I mean, you just can’t beat it. I mean, it’s been cold this week, but it just so nice. I mean, we’re blessed to have. It’s not too hot. It’s not too cold weather. You just can’t beat it, you know? And the food where food is great. Yeah. The food is great. You bet. And because of the diversity, you can have anything you want. Yeah.


[00:05:17] And food for dinner and then for lunch the next day you can have Japanese food. I think it’s pretty diverse and it’s it’s pretty special.


[00:05:24] I love it. So, Greg, let’s shift gears and let’s talk with Sean about the company.


[00:05:30] Yeah. So can you tell us a little bit about what Sims Recycling does? I mean, how do you fit into what we’re talking about here? Jerai Schmidt at the RLA Convention.


[00:05:39] So everything that’s got an end, a useful life. At the end of the day, your phone, your computer, things in a data center, there’s gonna come a point where they just don’t have a useful life. And so what our company does is we take them and we try to repurpose it. Right, to resell it for Ted to have a useful life for something else. Or at the end of the day, we’ll recycling. So we’ll crush it up into little pieces. We’ll separate the plastics from the aluminum and then recycle each one of those components. So we’re we’re an environmental company. You know, we try to extend the useful life of things. But at the end of the day, somethings just are done. And yeah, they need to be recycled. And you don’t think about it, but what with what? The planned obsolescence of so many different devices. Right. Your phone. You’re getting a new phone every year. Yeah. Computers are turning over every three years. Your your box from your cable provider. You know, maybe every two years you get a new one, you get a new modem. There’s just so much out there. And again, it’s planned. It’s not happenstance. I mean, that’s a planned obsolescence of devices.


[00:06:35] And they have to go somewhere on the pace that technology is growing. Really no way to avoid it. Right.


[00:06:40] Well, you can’t. Right. Because, again, think about even if you looked at your phone from 7 years ago, it’s ridiculous. It’s small.


[00:06:46] I have looked at it recently. That’s right. Yeah, that’s right.


[00:06:53] What do you find? That one? The cool things that that we have observed. And frankly, I’ve been part of it. Right. As we’ve learned more and more about sustainability measures, about the importance of recycling. Of course, you know, recycling had a, you know, 70s, 80s and 90s. There was a lot of folks that kind of saw its importance in and engage in clean day and start doing it. It seems like there have been even heightened resurgence, especially in industry. You know, about recycling, about sustainability measures. What are you seeing some of that as you have conversations globally?


[00:07:27] Yeah, 100 percent, especially with the scarcity of some resources, some of the, um, the rare earth metals that are know electronics can’t just get them anywhere, right? That’s right. Scarcity factor. Consumers are asking for it. Right. Consumers are seeing, you know, plastics end up in the ocean and in landfills. And, you know, consumers are certainly starting to demand more recyclability. And we’re reverse Logistics fits. And it’s always the last mile for recycling. Right. Right now I’m in the business. Right. But I’ve got five cell phones in a drawer somewhere, as I’m sure everyone here at the conference has. So the challenge is to figure out how you get things that last mile from. From the consumer back into the river.


[00:08:05] Supply chain some that. How long have you all been active with the reverse Logistics SCAC.


[00:08:12] We started when I started with the company in 2012. So, yeah, so eight years.


[00:08:18] And it seems like we’ve seen Greg in in I haven’t Tony on the show and rubbing elbows with folks here that, you know, some of the world’s best companies that have incredible operations are still struggling with many of the basic challenges that recycling’s US and sustainability pose Ryder percent.


[00:08:38] Because what happened, especially on an international level, the. The effort to get something into a country picked Malaysia as an example. So you won’t open up a little shop at a consulting office in Malaysia. So you need to buy I.T. equipment. When you import the material into Malaysia, it’s a product. No problem. It goes on. On a manifest, it’s a bill. Elating. It’s a very simple endeavor, just like shipping something across the street. But in many countries, once that device is passed, its end a useful life. It’s a waste. And so the same discipline, the same effort that went to putting something in country. It’s completely different getting something out. And most companies don’t realize that. Malaysia as a specific example. You have to use a special hazardous waste carrier now. Right. Even though it looks the same. It smells the same. Right. I mean, that computer looks exactly the same. But because you’ve deemed it obsolete, obsolete, it’s now a waste. Now, a lot of companies don’t treat it as such. Well, they get caught. Maybe. Maybe not. Right. Buy up from it from a strictly technical standpoint. The big companies who have to play 100 percent by the rules will now have to treat that as a waste. And when you think about it, it’s not the when you’re opening up a shop, you’re opening up that new business. It’s really it’s really kind of sexy, right, because you’re trying to grow my business and everyone’s aligned. And there’s big margins, right? There’s there’s billions of dollars to buy I.T. exciting stuff. It is. Right, because that’s all about growth and market share, getting the stuff out. It’s not so sexy, but it’s just as important. And like I said, most companies aren’t experience. So not in the waste business, you know? Yeah. Miura an accounting firm. You’re not a waste handler, but now you’re having to deal with waste in Japan and Malaysia. Places like that.


[00:10:14] And who really wants to think about what happens when I’m done with this? Right. Right. So that’s a that’s a really good point. So if you think about the companies that you work with. So I always like to ask this question. What? What’s the problem that they often bring to you? Or what’s what’s a key word? If I if I’m a company and I’m going, I need a solution for this. What’s the words that are going through my mind?


[00:10:36] It’s a great question. How do we get rid of this stuff? Yeah. So that, you know. I mean, I’m not kidding. We work with a Fortune 38 bank. OK. This is a big company. And they said, well, we have some stuff. We have a data center in Japan. We’re going to decommission it. We need some you know, we want to get rid of it. Well, you can’t just get rid of it. Right. Because now it’s a waste. And the question we ask is, will be before we get started on the project. You tell me, what did you do before with that stuff? And the question is, there’s always a pregnant pause.


[00:11:03] Right. And first thing they’re going is, do I need to call a lawyer? Yeah, exactly right. I mean, some companies will be honest and say, I have no idea. Yeah. Companies will say it’s fine. Right. I’ve been married for 20 years. So I know when my wife says it’s fine, it means it’s not fine. Yeah. Yeah.


[00:11:18] So when a company says it’s fine, it means there’s something wrong. Right. And some companies to say, listen, we don’t want to talk about the past. We only want to move forward. The point being so big companies, they’ve been working in Rashi for many, many years and they don’t know how to get rid of their stuff in a compliant manner.


[00:11:32] But when you’re asking that question, you’re not trying to out him at all. You’re just trying to get a handle on how mature they’re they’re offloading process.


[00:11:41] Is that Scott Ausland Ryder? That’s exactly right. We’re just trying to establish a baseline, you know, and and we’ve gotten better to say, hey, whatever the answer is, it’s amnesty. Whatever you say, it’s OK. We just want to know how mature your program. Yeah. Sometimes we have to start from scratch. Sometimes we have to build upon something. But usually it’s starting from. From toward the scratch site.


[00:12:00] Less than zero spectrum’s, I’m sure. You betcha. I bet you have a recycling maturity step model.


[00:12:06] We do. Yeah. Really? I mean, it’s not defined. It’s not 100 percent. But you have these conversations say, you know, because there’s things like GDP. Right. There’s big data protection and such change. Or even if if your program was okay five years ago, it’s not anymore. Interesting to note on GDP, one of the biggest mistakes we see, it’s something called extra territorial scope. What does that mean?


[00:12:28] Are you guys familiar with it? No. A little bit. I’m not.


[00:12:31] So basically, folks think, well, it GDP bar, it’s it’s an EU piece of legislation. Right. And they think, well, you know, I’m not doing business in the Netherlands. So GDP doesn’t affect me. It’s not the case. GDP bar protects the individual. Right. So if you are from the Netherlands and I’m pointing that to. So I don’t need to if you’re from the Netherlands and you’re living in California. Technically, technically, you’re protected by GDP. So. So I’m a business in California, right? I’m the cable company. Right. And your data gets out and you’re a Dutch citizen pointing that against. I’m angry. You’re a good well. And I’m liable because my job. So it’s not the extraterritorial scope means it doesn’t matter where the incursion happened. It’s where the person who’s been harmed is from. That’s right. And so it’s a it’s it’s it’s really kind of it almost says any company of any size is going to have someone from the EU. Part of it. Right.


[00:13:27] Well, if you have a Web site, potentially, you have to potentially cover yourself. Yes. Literally, there are no boundaries. I mean, except in some extreme cases for someone to be able to get to your your site order or application. We had an application and we did. Business with Amazon, and they might have people from the EU working in the states 100 percent or people from the states working in the EU with people from the EU. So and and there there are some big obligations there and it’s not dissimilar with the with the kind of products, the the obsoleted products that you’re talking about. One hundred percent.


[00:14:02] So is is Sims recycling mostly focused on data and electronics and technology equipment? Yeah. Is that OK? Because I want to ask yet and you all might not be as impacted on the big change that China may, I think, in the beginning of 2018. Oh, yeah. No. OK. So where an end to give our audience. The three people that may not know when China decided to stop taking half of the world’s, I believe is no Harford. Or maybe bigger net waste, you know, and all it does, it didn’t have to be pure, you know, and whatever you want to send them. Right. That change dramatically to begin in 2018, right?


[00:14:44] It does. Yes, it did. It’s called different things, but it’s typically called the greensward. What China was tired of being the dumping ground of the world. Right. And so they severely limited what could be imported into China. And I’ve seen it. I’ve been to places like Gouldian China, right where it’ll break your heart. You see kids taking apart computers. And, um, you know, the quickest way to get gold off a circuit board is you can use acid and acid will feel stripped or sorry, not acid. Cyanide, nettle stripped the gold off. You precipitate the gold. So now you’ve got the gold. But what’s leftover cyanide? Well, where do you put it? You’d dump it in a river, right? It’s it’s not. I mean, this isn’t a fear factory. This is re-write. And so the greensward was a reaction to that. Now, the problem is, is it was it overbroad? It could be. It could be. Right, because there’s problem there’s a lot of legitimate recyclers in China. But unfortunately, you know, some of the matear that would go back and forth kind of got caught up in this Greene sort. And so. Yeah, so it’s it’s impacted the whole industry.


[00:15:43] Well, one of the questions I know Greg like’s ask is, is what’s the why? Well, you just answered that in a very stark terms. Yes. That’s the what’s the why.


[00:15:53] Yeah. Yeah. I mean it’s not about just making good use of these materials. It’s it’s about assuring that those materials don’t turn into a detriment for society.


[00:16:05] One hundred percent. And we have a responsibility. We’re the world’s richest country. And for us to have these high tech products that we all spend so much money on and then did not have the infrastructure or the will to pay for it and dump that on people that don’t have a tenth of what we have. It’s I think it’s irresponsible. That’s why we do what we do.


[00:16:24] So I think what’s also might be helpful context for our listeners that may not be involved in the in this sort of industry. I’m saying use cases since China made this this this shift. Greene sort of thing is what you call the. So two years and some change ago cities here in the states, big cities that used to, you know, just prior to this change would send their way somewhere and get paid, you know, not a ton of money, but. But you get paid per metric ton. Right. And then China made that change. And then for many of these cities, they went from getting money per metric ton to having to pay to get someone to take it. Correct. Right. And some cities that couldn’t afford it over the publication of it had this one story of of a major city here in the states. Rather than paying a third party, they just burn everything. And out of where that stands. But this is a huge challenge. It’s a huge challenge.


[00:17:26] And it’s a challenge I think we can meet, though. Right. I think the biggest problem I see right now with the Greene sword and also with some of the, um, the trade wars going on with the current administration is the uncertainty. I think once folks know what can go to China, what can’t, then you can build up the infrastructure here to recycling. But because there’s still a bit of uncertainty on how it’s gonna be applied, there’s still a reluctance for someone to say, hey, we’re going to spend a hundred million dollars doing this, because if the floodgates open again and China. Well, your investment. But but that’s one of the things that our parent company, Sim’s Metals. And what we do is we’re not waiting. We’re saying, listen, let’s get to the challenge. Let’s spend the money on capital equipment to make sure that this stuff is highly recyclable, because, again, it still can go to Southeast Asia, to China. It just has to be in a clean commodity form. All right. So it’s incumbent upon us to use technology to create clean aluminum, clean plastics, et cetera.


[00:18:20] So are you seeing a big upturn in companies seeking your kind of services? I mean, the awareness of the consumer is so much higher than it used to be. Right. And I think that’s a relatively new thing. Have you seen any kind of changes other than legal and and the disposition of these products? Have you seen any greater demand? It’s it’s.


[00:18:42] Better, but it’s still not to where it should be, there’s still a lot of leakage because if it doesn’t go to China now, it’s going to go to, um, to Africa. Right. So there’s always somewhere to send it. So unfortunately, especially in the U.S., it’s not necessarily illegal to export the material. Right. So it’s when you go get it in the. Exactly. So there’s still a lot of leakage as far as I’m concerned. So we’ve seen some you know, this is where industry has been great. Like we see our enterprise customers willing to to spend the money, take the care to do it. We still don’t see that in the consumer space. And people just tend to want it to just go away. And so. So to answer your question, yes, we definitely have seen an increase, but not as much as I would have liked.


[00:19:24] So consumers are putting pressure on the supply chain retailers and distributors and manufacturers to clean up their act. I think is what you’re saying, but not sort of following through on that themselves. Is that a fair estimation? I think that’s very fair. Isn’t that ironic?


[00:19:41] It’s a rough week. So we were in in Shanghai two years ago with with Samsung. Hope they don’t mind me saying this and that. And the fella said dumb, you know. Of the 18 attributes of a cell phone, recyclability was number 17. Right. And so if you’re the manufacturer, you can’t blame them. They need. Their job is to sell more stuff. Yeah. And I get it as a capitaland straight. So until consumers vote with their dollars and say, hey, I’m not going to buy that phone because this one because a competitor is highly more recycled, is more recyclable. It’s not going to change. So consumers have to drive it.


[00:20:14] So, you know, we had a ton of Schroder on the show with Jack Allen with Cisco Jerai. And one of the things we talked about was design for Circuit or Concerta. Right. Which is what you’re really implying. And speaking to it is fascinating because to your point, Greg, consumers are holding that they want more transparency. They want to see more more sustainability. But what are we doing as consumers? Right. And what the first thing I think about is because I had my own you know, we all have our personal journey. I didn’t realize that, you know, glass wasn’t as recyclable or it isn’t in LA local area. Now, some of the things you can’t put in a recycling because it’ll contaminate all the good stuff you put in your recycling bin. I mean, this is maybe I’m a little bit thick, thick headed, but I didn’t realize that five years ago.


[00:21:03] We just think it just goes since the cement places everything. You know, I think a bottle water, right when I grew up, you know, I’m a little older than you guys. I think I drank out of a frickin hose. Right. And so far, I think I’m okay. Right. You’re not that much. But but now we drink bottled water, right? Yeah.


[00:21:19] And we happened to live in a country to where we were lucky to have clean water. But everybody drinks bottled water, which is terrible environmentally. Right. And it just in and I do it, too. I’m in the business. Right. So until we start to and you start to see a shift 7 to square port, I think they’ve banned it. And now we see aluminum bottles, which is better than plastic. But again, it’s consumer behavior. We have to demand that type of stuff. And the manufacturers will follow.


[00:21:46] Okay. So before we go broader, I kind of get your here. What keeps you up at night, kind of in the broader sense across in an supply chain industry. So v._i._p global sales and marketing with Sims Recycling Solutions, you kind of think you have a good picture. I can see you having these conversations globally, but where else do you spend your time that will making assumptions? Where do you spend your time in your old suite?


[00:22:12] So not only do I manage all the marketing for the company, I manage the entire global sales force. But I also spend a fair bit of time on managing a network, not me person, but my team managing a network of subcontractors. Just because what we talked about earlier, the transboundary moving this material can be really, really tricky. So rather than move something from, say, France to Italy or France to Germany, sometimes it’s easier just to find a subcontractor that didn’t approve subcontractor that can process that material in country. So we manage a whole network of folks that can do that locally. And again in the states were spoiled. Right, because it’s so big and shipping. Right. In California and Nevada. No problem. Not not so even even shipping within some states, sorry, in some provinces can be tricky in some places. So to try to keep things in country or in province is a big part of what we do.


[00:23:05] Mm hmm. Interesting. It isn’t that it makes them much. I don’t gather that prior to coming over the interview, but it makes so much sense. And, you know, means in here increased capacity and capabilities and ultimately more powerful solutions for the folks, your customers that you serve you better. Right. Okay. So, Greg, on broader on know, we’re always curious about what we’re keeping our finger on the pulse.


[00:23:31] Yeah. So this is where we ask you to break out your crystal ball. Right. Let’s say it doesn’t even have to be about reverse Logistics or recycling or anything, but. Think about or share with us some of the things you see that are improving or need to be improved in in Supply chain today. And you know, whether it’s something that’s happening now, you’ve seen in the past you’d like to see in the future you see coming in the future to share something like that.


[00:24:00] The big change we see and it’s it’s you know, I’m not the first guy to say this is the hyperscale data centers. It it’s a game changer.


[00:24:08] I mean, so the amount of data out there is there and it’s measured in exabytes and I’m not even sure what the heck. Exabyte is really, really big. It’s a lot. Right. Yeah, right. And and so there’s so.


[00:24:20] And it’s not only there’s more data. It’s the redundancy of data. So there’s a lot of data out there. So your picture of of your vacation in Florida, it stored dozens of times for redundancy. So it’s not that there’s more data. It’s the fact that it’s been, like I said, redundantly story. Yeah. And so it’s really it’s changed our business where we see more and more material from the data center space, so less and less from the client side. So I was gonna pull up my cell phone. Yeah. So less and less from. Uh-Huh. What’s he doing with it. So it’s a bolt so less and less stuff from the laptops. You know, the turn rate on those are slower because a lot of the heavy computing now is done in the data center side. And just think about that. Think about the old you’re at work. And we would get our I.T. guy would send out a note, said, hey, there’s a virus going around. Need to update your software. Well, I’m at lunch or I’m busy. And so maybe two hours later I get to it and I and I and I upload it. And the whole span from when he discovered it to when I updated my system is four hours. That’s an eternity now. Yes. Right. In the data center space, there’s A.I. It will recognize. Right? It’ll recognize the malware. And before I even know about it, it’s already fixed. Yeah. Right. It’s instantaneous. So the data center space will be huge. And we see it like that. The amount of volume we see coming from data centers harddrives is amazing.


[00:25:43] So fascinating story. Roger Staubach. Yes. Quarterback for Cowboys. Thank you. Cowboys. Heisman Trophy winner.


[00:25:50] He is a major has been a major player in the development of these facilities. And they are massive and they are buying massive amounts of real estate to do that. And it is because of this proliferation of what we call the cloud. And I think everybody understands what the cloud is. It’s a bunch of big computers out and out in buildings elsewhere rather than having to store everything on years. Right. And it does. I could see where it would create this proliferation of products that you guys deal with on a day to day basis.


[00:26:19] It’s a game changer. And again, if you were a company before, you had to have your own I.T. department. But now the scalability of the cloud is having your own data center may be like having your own power company in the back of your facility. Right. Leave it to the big boys. Right. They’ve got the scale to do it. And you just paid by the drink. You know, if you need so much storage space because you’re busy around Christmas, you buy that. And then in the summer where you don’t need as much, it’s 100 percent scalable, you know, which is like what?


[00:26:47] That’s how we like many of the UPS in this economy. Back then, just in time as we needed to. Okay. So let’s shift gears as we can start to wrap up this interview. We’re talking with Sean McGann with Sims Recycling Solutions, V.P., Global SALES and Marketing. I was a big investment, y’all. You’ll have here at the early conference and expo. You’ll see a lot of value. You’ve got a team here. Not sure if you’re speaking one of the breakout sessions, but I’ve been involved for quite some time. What’s the rate in today’s technology air where we’re connecting digitally a number, thousands of ways, driving some of the challenges that you already spends looking to? Why is it so important to get out and shake hands and and and meet people and have these conversations that would be here over the next two days because it’s a collective problem are only going to have we’re only going to be able to solve it collectively.


[00:27:34] I know that sounds cliche, but it’s true. We’re at the back end, right? Recycling the material. And we have to figure out a way that last mile that we talked about and it’s not easy, right? Because again, when you’re shipping a full pallet of material, right. From the manufacturing plant in China to the U.S., it’s EFT economize. We could sign a pallet at shrink-wrapped. It’s highly efficient. But taking that stuff back from your house and from your house, it’s especially from his specialty.


[00:28:01] But it’s a whole different ballgame. It’s a whole different ballgame. And so no one’s figured out how to do that. No one’s cracked the code. We call it the even even the Zappos problem. Right. You buy five pairs of shoes, right. And you return Court Harvath. Yeah, exactly right. I get it. I’m not being critical, but that’s that’s new. That didn’t exist years ago. And nobody has figured out how to fix it yet.


[00:28:22] And the challenge with that, I feel like this has been the common theme to a lot of our shows of last couple of months. The challenge that so many folks don’t understand is that a lot of those, not all of them, but lathers shoes when you when folks and for back, they’re being burned and destroyed. And whether it’s shoes or. Handbags or or other products where there’s a there’s a highly valued brand associate. You know, these brand retailers, I can understand that they’re worried about brand risk. Right. Right. And in what could be what possibly could be wrong with a product that may be a team member did not catch before they put it back on the shelf, so to speak. But but we’ve got as we’ve talked about the show, we’ve got as consumers, we’ve got to own this. And even though it’s available and I’m I probably sound like Pollyanna and a little just made me think of a story. OK. But but of course, during a Sheer that story in a second. But we’ve got to understand the problem. Even though it’s available to us and at these retailers make it easy to do it, that we’re creating problems on a much bigger scale, especially the repeat offenders. And that is just part of their daily or their weekly buying pattern. So please share.


[00:29:34] Well, so first first you made me think about the juxtaposition of how in how much better hands, even considering all of that those shoes are in in the hands of Zappos or or other brands, you’re saying Ryder and shoes return shoes and and prolifically. What companies are doing is they’re leaving these products in the hands of the consumer where as you have mentioned, it’s virtually impossible to collect these back. Right. Right. So that the story that we were talking about is on the way to the airport, on the way here. My wife was relaying a story to me and she said, you show me any teenager who wants to clean up the world and I’ll show you a mother who’d like them to start with their room and go.


[00:30:17] And that’s exactly the problem that we have here. Right. I mean, we all want the world to be cleaner. We just want it to be somebody else’s job. Right. Not ours. And I think we have to take the onus upon ourselves to be responsible, to even recognize what the problem is. And I think that’s an important thing. I don’t know who can close that gap. But for us as consumers to recognize that and be able to do something about it collectively.


[00:30:41] So just just on that point. Yes, it’s really, really good point. So we are companies part of the World Business Council for Sustainable Development, not fall. Right. But one of the things we’re trying to develop are common metrics. And let me give you an example. So Microsoft, these guys are leaders in in trying to offset carbon. Right. And one of the things they do is they assign a cost to the carbon that they generate. And it don’t quote me on the numbers that can’t. Mirabeau did it. But let’s say for every pound of carbon you generate in your activities and they they the the company internally will tax you 100 dollars. Again, the numbers aren’t right. But what that forces you to do it? It makes economics. Well, you can compare two different items and you can because right now there’s no cost to the consumer. There’s no cost to the Zappos just to throw it away. There’s there’s nothing to them. Right. But if you’re at Microsoft and let’s say you drive and your boss is trying to figure out, hey, should I give should I give you a a path for the subway or whatever the heck it is, I can make a rational decision because there’s a tax on the carbon you generate. Right. And so even with consumers, when they compare to different items, the only metric we all agree on is what price. Right. But but but the other considerations aren’t in there. So if if we could come up with a universal way to measure two different products and I’m not sure exactly what that is. I think that’ll help.


[00:32:03] Mm hmm. Mm hmm. I think ultimately it’s going to have to go to the price of the product. And I think that’s what some of these initiatives are trying to do. I think you’re right. When when changes in society happen, I mean, this is historic. We all and many of us. Right. Rage Against the machine and and want things to happen. But the truth is, when it happens and when we’re personally motivated or when we see action occur in mass, it’s when it’s economically feasible. We talk about this a lot of time.


[00:32:32] Because the rational decision because everything else is emotional. Money is money. And you can compare two competing things and you can make a rational choice. Right. So I don’t know how you do it. Well, I have some ideas, but I won’t.


[00:32:44] So another show. Yes. Yeah. All right. So let’s make sure folks that are listening to this, you know how to plug clearly your passion. I have a feeling you might not want to. Yes.


[00:32:53] I’m not sure how long you’ve been doing this, but. But you’re. As you share your your thought leadership. It comes across like you’re on a mission. And and so how can folks plug in with Sims recycling? What’s the best place to find more information or connect with you all?


[00:33:09] I appreciate that. So we’re on LinkedIn. If you go to Linked-In, you can find me at Shawn McGann, our Web site as Sims Recycling Solutions dot com. Again, my team runs the Web site. Oh, you can just look into the Sims Group, which is our parent company. All our salespeople are on social media. So just look for Sims recycling solutions and you’ll find me or one of my sales to.


[00:33:29] Outstanding. Yeah, I wish we had more time. I find it fascinating. Sham again. Sims Recycling Solutions, V.P. Global SALES and marketing triggered price cell phone or is that not that not cool?


[00:33:40] Well, you had. We’ll do that. I’d just like to warn you two or three thousand people will listen to this. OK, so it’s the bots will be after you. Yeah. My email address. Yeah, that’s great. It’s great. It’s Sean.


[00:33:52] Sca n dot MAIG A N n Sean Dot began at Sims s I am S M M Mary Mary dot com.


[00:34:02] And if and if you remember all that then you really want to talk to me. We’ll put it in the SCHOENER. Yeah, but in the show it’s fantastic.


[00:34:09] Really appreciate your time. I think we can learn love. Learn more about Sims recycling and sit down with you, Sean. Thanks for carbon settimeout. Yeah, I appreciate it. Thank you. You bet. So sit tight for just a second or go wrap up this episode or just a couple of quick announcements. We love to invite our audience, come out and check us out. And we’re here for the next two and a half day. Where will we be next? Greg? Quiz. Quiz, question.


[00:34:30] Yes. Next, we’ll be at the bar and then shortly after that. The next show that we’re doing is Mode X in Atlanta, the Georgia World Congress Center, March 9th to the 12th. Thirty five thousand of your closest friends from Supply chain amazing facilities being mocked up and built their Tonka toys for supply chain geeks, as I like to say, you know, as we might see Sims recycling their absoluteness.


[00:34:54] Yeah, and it’s free to attend tech show dot com free to attend thirty five thousand people. And they’re hosting what?


[00:35:01] Greg they are hosting the Atlanta Supply chain Awards. So brought to you by our friends at Supply chain now and a number of other good folks. I mean, we’ve got a ton of sponsors, attendees and nominations, though we’re still. We have 11 days left for nominations, so if you think you’re deserving, if you really think you’re doing something good for the supply chain for society. Nominate. Don’t be shy. Yes, self nominate. So that’s the tenth, right? The ascent from 10 to 130.


[00:35:30] That’s right. And a big requirement there is even regardless where you’re globally headquartered. Yeah. All you have to have some kind of presence or operation in the metro Atlanta area, which is. Twenty nine counties. Huge. OK. If you ever wonder why traffic is horrible in Atlanta. Ask anyone. Modoc show dot com for jouberts in Atlanta. Supply chain awards dot com. For more information, let event and then A.I.G.. You get two events coming up there. Automotive Industry Action Group Corporate Responsibility Summit. I bet we talking about some of the things you shared here. Yeah. Hey, Sean, that’s gonna Michigan April twenty eighth and twenty ninth. And then there’s Supply chain Summit also in Michigan, June 9th. We’ll be there broadcasting live all three days. And then finally, Amy.


[00:36:12] Yeah. It’s been a 4th to the 7th. That’s their Leane their 2020 Lean’s summit. Still hard to say. 2020. And yeah, that’s where people are getting together, talking about Six Sigma. Let’s clean all of those good practices in manufacturing.


[00:36:28] So it seems Froome lots of passion. Just like on the show. What a passion in the water manufacturing continued improvement lead is both going to be there, but I bet we’ll be there. I bet. Groover and effective that effective syndicate when you said passion.


[00:36:41] Yeah. For Six Sigma and lean and continuous improvement. Bo Gruver came into my head immediately. Yeah. All right.


[00:36:47] So big thanks to our guests here today. shaam again. Sims Recycling Solutions really enjoyed the conversation. Check out other upcoming events. Pashas, you name it at Supply Chain Now Radio dot com. You can also find it’s wherever you podcast from, whether it’s Spotify or Apple podcasts or Google podcasts.


[00:37:08] It’s enough of a YouTube. Yes, but regardless.


[00:37:11] Be sure to subscribe so you don’t miss anything on behalf of the entire team. Scott Luton here today. Stay tuned as we continue our live coverage of the reverse Logistics association conference and expo.

Would you rather watch the show in action?

Watch Scott and Greg as they welcome Sean Magann with Sims Recycling Solutions from the Supply Chain Now booth at the RLA Conference & Expo in Las Vegas, NV.

Featured Guests

Sean Magann, Sims Recycling Solutions’ Global Vice President of Sales and Marketing, is one of the world’s thought leaders on all aspects of managing the lifecycle of enterprise IT and data center equipment. With more than 20 years of industry experience coupled with developing and executing the geographic expansion of facilities in international markets, Mr. Magann has developed a complementary background for helping global fortune 500 companies manage successful IT asset disposition and cloud recycling programs.


Greg White

Principal & Host

Scott W. Luton

Founder, CEO, & Host

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Host, The Freight Insider

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Host, Logistics with Purpose

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Host, Logistics with Purpose

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Host, Logistics with Purpose

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Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

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Tandreia Bellamy

Host, Supply Chain Now

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Host, Veteran Voices

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & CMO, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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