“The best decision making is executed on the basis of events as or before – not after – they occur. Responsive systems provide discipline and control based not only upon plans and performance goals, but also on the dynamics of actual operations.”
– John Hill, Co-founder, former chair and emeritus member of AIM, the global Automatic Identification & Data Capture Trade Association
Believe it or not, warehouse management systems (a technology we refer to today as a WMS) actually predate the titled field of supply chain management. As a pioneering member of the WMS movement, John Hill has witnessed a number of iterations and developments, each with its own contribution to supply chain efficiency.
Well-known companies such as 3M, Buick, and Kroger have played important roles in material handling innovation, not for the sake of progress, but because they had a new business challenge and were looking for a new solution. From barcodes to RFID machine imaging and voice data collection, every capability we leverage today can trace its roots back to the work started 50 years ago.
In this conversation, Supply Chain Now contributor Chris Barnes says data collection and warehouse management systems are ‘boring’ parts of supply chain management. Listen in to find out if John can prove him wrong!
Chris Barnes (00:06):
Hey, it’s Chris, the supply chain doctor, and they picked coach providing you insights and tools to better understand and apply the apex body of knowledge to everyday supply chains. In this interview, we spoke with John Hill industry veteran in the data collection and warehouse management systems space to get a better understanding of the history of this important supply chain industry. It all sounds pretty boring. So let’s see if John can prove me wrong, John, thanks for speaking with me today, about your career in supply chain management and specifically the field of technology. When I first met you many years ago, you were doing the WMS slash data collection road shows for what I think was, was MHI. It may have been different back then. I was thoroughly impressed with your knowledge and your presentation style and, and I use many of your ideas and probably even some of your content over the years to help educate and sell people on, on warehouse management systems.
Chris Barnes (01:01):
So, John, what I want you to do is just kind of take me back to kind of where, where you got started, how you got started in the field and which I think is now you call it WMS, but back then it wasn’t, I think it’s over 40 years ago, if I’m correct. Is that right? Well, close to 50. Okay. And thank you for having me, Chris. It’s just a pleasure to have you, as I said, I, I’m a big fan of understanding. I’ve been very fortunate in the WMS field and in my career and I just like to learn the history of it. That’s what we’re doing here. So you started, well, I think you went to university, uh, what was your degree at university? Yeah, industrial psychology. Industrial psychology. Interesting. I have to be careful about the questions. I have to be careful about the questions that I asked.
John Hill (01:45):
Well, I was told at the time that I would never get out of the university unless I majored in engineering being a brash young 18 year old, I said, I can take any course and do all right. And so I wound up doing industrial psychology and it’s lived with me my entire career. And where’d you go to university Princeton. So that is an interesting place, obviously well known, but I just, last month I did an interview with a gentleman named Ken Ackerman. Oh, I know Ken very well. Yeah. He’s one of the founders of work and I didn’t realize he also went to Princeton. So there must be something in the water. I don’t know. It had to be, although he’s much older than I am. And while I joked, I joked with him that maybe him, I didn’t realize you, but now it’s two people. You and he are competing with Jeff Bezos for probably the most popular logistics alumni from Princeton, I would guess. You’re right. But I won’t speak for Ken, but I certainly am trailing Jeff. Sure. Now why you end up going to Princeton?
John Hill (03:00):
It had to do with back in those days, if you were doing well in secondary school, it wasn’t too hard to get into a university. And I was playing in a school boy hockey tournament on the Princeton campus, whenever that was 1954 during the Christmas holidays. And Princeton has one of the most delicious landscapes of any school I had even been thinking of. And once I was there, number one, we won the hockey tournament. And number two, I was overcome by a real strong interest in attending the university. And so I called my advisor at my high school and I said, could we switch this from Yale to Princeton? And he said, yeah. And that’s how I wound up there.
Chris Barnes (03:56):
I know they take relatively smart people. So it gives you some credibility there. And now it’s, they’re good universities either one. Yeah. You bet. So how did you get involved in? Well, I called it in my introduction. I call it a supply chain management. My understanding is probably wasn’t called supply chain management 40 or 50 years ago. So how did you get involved in physical distribution, logistics or supply chain management?
John Hill (04:20):
Well, I came by way of, uh, the automatic identification route. And I had a hand in, in putting together as a role player, a company called computer identical, which plan there that use barcoding and laser scanners back in the late sixties. And, uh, it became very quickly obvious to us that in effect, a barcode scanner is little more than a novelty unless it’s got some brains behind it. And that led us into doing systems with that technology, albeit some of them primitive and that led. And we’ll talk a little bit about the path I followed, but it led me into the world of material handling and warehousing and distribution and logistics and that’s many years ago and now, but I, I never for a minute, not enjoyed the dynamics of the industry and been very much engaged along the way.
Chris Barnes (05:33):
Well, I just listened to the webinar that you were actually on. And I think you said the, the supply chain execution systems concept’s been around since 1975.
John Hill (05:45):
We didn’t even call them supply chain. Then we called them the warehouse management system.
Chris Barnes (05:52):
Okay. Even back then. Okay.
John Hill (05:54):
And way, way ahead of supply chain execution systems. And there’s a side note here, warehouse management systems back in Oh, was not that long ago. At least for me, it’s 30 years ago, we formed a group called the warehouse management systems trade association under the umbrella of MHI the material handling industry. And there were 29 companies back then who were offering WMS to the market place. And a few of the people in the group said, we’ve got a warehouse management, isn’t terribly sexy. We’ve we’ve got to put a new name on it. And that’s when the term or phrase supply chain execution systems was born right around 1995.
Chris Barnes (06:53):
It’s interesting companies to this day are still trying to come up with a new name, logistics execution, whereas controls, you know what everybody’s trying to figure out what it is. I first learned about WMS in probably 19 around that time I’m out of Atlanta. So obviously the big company here was Manhattan associates, and I always thought they were one of the originals, uh, WMS companies.
John Hill (07:19):
Well, they, they actually came a bit late to the party. If you look at the chronology, um, by late, I mean, uh, late 1980s, early 1990s, but they came in under the leadership of a fellow by the name of Alan Dabiri, who was the CEO and founder of Manhattan. And they came in with a bang very, very strong,
Chris Barnes (07:52):
Did a lot of things. Well, they kind of, they kind of helped create the industry, I think, but before that, even you had done some things in that space, is that correct?
John Hill (08:01):
Oh, absolutely. I, I joined, well, my first introduction to warehouse management was at a material handling industry trade show at McCormick place in 1974, when the founder of the world’s first WMS company guy by the name of Vince occupancy, met me at his booth and proceeded to try to sell me into leaving my company at the time and training his further down the line during our discussion today, 10 years later in 1985, I was recruited by the board of logistic con to take over and be calm the CEO of the, so what comes around, goes around.
Chris Barnes (08:59):
So you had obviously had a lot of experience in back then. It was, everything was focused on
John Hill (09:06):
Probably that was a big part of it. Well, and certainly was. And, but, you know, it’s, it’s interesting. I have a quasi mantra, which is basically that the best decision making is executed on the basis of events as, or before, not after they occur responsive systems provide discipline and control based not only upon plans and performance goals, but also on the dynamics of actual operations. I wrote that for one of the trade magazines in 1976. So if you, if you take a look at that and then look at the landscape today of systems and tools that are available to speed the flow of products from source to consumption, uh, it still applies the difference today though is today we really have the tools to make it happen far beyond we ever envisaged 20, 30 years ago.
Chris Barnes (10:14):
So the logistic con that was a, that was a WMS company,
John Hill (10:19):
The first one,
Chris Barnes (10:21):
The first one, and who was involved with that with you? And he was, was a Dave Scott, was he,
John Hill (10:30):
You know, David’s day anniversary of David’s death was a couple of days ago. I miss him a lot. I think about him virtually every other day. And I talked with his widow on Monday. And so does she, so we reminisced about the good old days. David was a trailblazer, a barn burner, a brilliant, brilliant engineer and systems designer who I credit with much of the progress that has been made on the system side, in the world of warehouse management. Well, thanks for giving me a chance to mention his name.
Chris Barnes (11:14):
So he was, uh, he was that logistic come with you.
John Hill (11:18):
Yeah. And he was, uh, my alter ego. I was mr. Outside. He was mr. Insight. He made things happen. So you promised it and he delivered it. Exactly. And I didn’t over promise. Sure. And he rarely under delivered. Uh, but he paved the way for what today is a pretty significant component of the overall mix of technology and systems for logistics. I started my career 3m after of stint in the military, and I took various tests. And because I had a degree in psychology, not engineering, and they were trying to figure out what to do with me. And they put me together with a professor from the university of Minnesota who was another trailblazer at the time. And he taught me quite a bit over the seven years I spent with 3m, most of it overseas, but he introduced me to what I would call the first, the very first instance of using intelligent controls to improve performance and material handling across the board and the variety of different applications.
John Hill (12:47):
And some of your listeners, our listeners might be interested in this first application, 3m manufactured a product, uh, at the time it was called scotch light, which you see on virtually you see it and its successors, um, virtually every traffic sign highway sign across the country. In most countries in the world, it is consists of retro reflective material by retro reflective. I mean it returns light the source and at 3:00 AM, uh, my mentor was tasked with figuring out a way to identify packages and cartons moving in warehouses and distribution centers to eliminate the need for some person, sitting at a keyboard to read a label on the garden or the package and key enter the sortation destination. Other words of shipping dock, for example. And he came up with this concept using retro reflective tape about an inch long piece of it, which could be applied to given locations on the vertical spine or axis pick cart, each location on the carton spine represented a specific sortation destination.
John Hill (14:21):
For example, a shipping in a warehouse once picked and tape, the curtains were placed on a takeaway can there that led or fed the shipping docs. And then we installed photo cells at a height equivalent to that, of the tape on the spine of the garden in advance of multiple sortation spurs at a height, unique to each spur when photocell detected the reflective tape, it fired a cell annoy, which then triggered curtain sortation off the conveyor to that destination. Our first customer was the Kroger company. And over the next several years, hundreds of companies around the world use the same approach to eliminate keyboards, reduce the number of key stroke errors and improve throughput throughout North America. Now that’s a pretty simplistic primitive use of technology, but back then, and this is mid sixties, it did revolutionize a major component of warehouse that being sortation.
Chris Barnes (15:36):
Yeah, I was gonna say that sounds a lot like shipping sorters and getting things efficiently moved out. That was 1960s. I recently listened to a, another podcast. One of my colleagues, I guess this week is the, uh, the birthday of the, or the celebration of the invention of the UPC code, a barcode. And it’s interesting. I think they’ve mentioned
John Hill (15:56):
Kroger was pretty involved in logistics and supply chain back then they had an industrial engineering department back then and I suspect they still do that was all not on the bleeding edge, but the leading edge of technology application and the whole focus, at least at the time was to improve throughput without undermining accuracy and overall performance in warehouse or distribution center. I moved from 3m because I was intrigued by this whole business. Being able to use some type of scanning device in an industrial application or industrial environment and went to a company called computer identity, or the technical team invented the world’s first laser based moving beam scanner. And they installed it at the Buick division of general motors to read. And for the techies among you close your ears a four bit I E data points, black and white label and feed the data contained in those four bits to a deck, PDP, a computer with a whopping eight K of memory.
John Hill (17:16):
And we finally sold actually, we didn’t sell. We leased because it was new technology and Buick wanted a way out if it didn’t work, leased it to Buick, the overall price, one laser scanner, one PDP, a computer, a teletype for printing reports and a mag tape drive that weighed enough. You needed two people to move it around the store, perhaps a megabyte of data. Now that eight K of memory and the scanner we’re tasked to accomp transmissions by type, there were 13 different types. Four bits gives me 16 alternatives. We were tight on labeled territory during that thing. And this is the point I wanted to make Chris. I learned something that has stayed with me for the last 50 years. And if you’ll indulge me, let me tell you the legend of Joe Klein Kemper. Joe was the second shift, the swing shift supervisor at Buick.
John Hill (18:25):
We were getting considerable pushback from the second shift workforce on the barcode initiative. It was a mystery to them. And then it gave them pause. Vis-a-vis what it’s going to do to their jobs. While brainstorming with Joe one night, I said, you know, what can we do to assure them that the barcode system isn’t going to do anything, but give them more credit, the right kind of credit for the work they’re doing. And he said to me, is there a chance that you guys could print up a puncture, those barcode labels, little rolls of labels, perhaps 10 or 15 labels to a role. I said, what are you going to do with them? And they said, what I’d like to do is we brief our, our workforce every night. And one of our breathing briefings, I’d like to hand those rolls of barcodes out and explain, have you come and explain what they’re being used for within a week or per probably even less than a week of that meeting. Every man, woman and child in Flint, Michigan was wearing a barcode on their front side, on their backside, on their foreheads. What have you, his idea just went through the plant was such a lack Ruthie that we got there obtained through that initiative, which he created total cooperation of the workforce or the barcode program that we’re implementing. Obviously I’ve never forgotten that it’s been critical to every project that I’ve been engaged in.
Chris Barnes (20:19):
What I take away from that, John is that even today, 2020, when you talk about putting warehouse management technology and it warehouse the labor, the people are, they can be resistant because they think it’s going to eliminate their job or, or so I think what you said is even 50 years ago, you were trying to sell the concept as a value add that that was neat.
John Hill (20:40):
Well, you know, over the years I had a very bad habit. I blame the military on it. I smoked and periodically maybe every other hour, I’d go outside to light up and guess who I met outside three quarters of the workforce back then I learned more in a 10 minute spoke break than I did in two hour conference calls or meetings with management. They knew what was going on. And once they knew I was harmless, they suggested that, you know, I might want to start gathering some of their thoughts in the various initiatives with which I was engaged at the time to engage the workforce. If I leave no other message from this podcast, it’s absolutely critical.
Chris Barnes (21:31):
If I recall from that webinar, I just watched. It’s very similar. I think you said you’d obviously didn’t mention Joe, but I think engaging the workforce is one of your key takeaways from that you’re consistent if nothing else.
John Hill (21:43):
Oh, well, thank you for that. You know, you, people have to watch me at this age.
Chris Barnes (21:48):
Were you in the military? I didn’t realize.
John Hill (21:51):
Yeah, well, we did that back then. No option. Right? Well, very little option. Berlin wall went up and that kept me in Europe longer than I had originally planned. But nonetheless, I got engaged with the use of scanners and installed the first railroad scanner on the Swedish national railways main line up in Northern Sweden. Some of the think of, again that was back in 1967, we weren’t the only ones in the barcode business. And we certainly weren’t the only ones in the WMS business, but I happened to have the privilege of being there when they got off the ground,
Chris Barnes (22:38):
Just to wrap up on the military, what branch of service I was in the army
John Hill (22:44):
And I wore playing clothes.
Chris Barnes (22:46):
Well, I’ve got a theory and you’re, you’re adding to my theory about the military. So being a warehouse person that I am, I find that probably 70% of the people I talked to in the warehouse management typically are former military. And I don’t know if it’s, if it’s it’s because they, they teach such, such good logistics skills in the warehouse and in the, in the military, then they transfer. Or if they just teach that, that organizational mentality that you need to run a warehouse. Probably a combination of both.
John Hill (23:17):
Yeah. I think it’s a combination of both. I agree with you. I learned a lot in the military. It wasn’t a waste of my time. Sure. By any stretch.
Chris Barnes (23:26):
Well, for, for any of my students to listening or future students they’ll know, I, when we talk about logistics, I always start off that it’s basically was started by the military. If you look at anything to do with it, moving people, moving the food, moving the resources to the, you know, for the war fonts. It’s kinda a lot of the scattered stuff.
John Hill (23:44):
You know, we have number of good magazines that cover our industry. One of the first was modern materials handling that publication was started by a former senior officer from the U S army who got involved with logistics during world war two. And his first publication was called the palletizer. That $2 will buy you a copy of USA today.
Chris Barnes (24:16):
They’re still John, they’re still popular today. That’s
John Hill (24:22):
Chris Barnes (24:22):
Holding things from the conveyor to the pallets and easier for the people. So you just reinforced my theory on the army military and the logistics.
John Hill (24:31):
You’re one of my data points. Thank you. You can call me anytime. You know, after, after we did the work with our friend, Joe Klein, Kemper at Buick, it became obvious that we needed a broader platform to talk our game and we banded together. And I think this is important at least from a historical point of view, with five other companies and formed a group called the automatic identification manufacturers, old aim today. And it operated under the umbrella of MHI who among other things is a treasure trove of information for material handling generally and proud sponsor of the Promap. And MODEC show about the time that we formed. We put an article in another magazine called material handling engineering. It’s all called material handling and logistics in which we said this was 1974. Still the trend in item coding is towards miniaturization. The use of such micro in coding will permit assignment of a unique number to any product whose value warrants tracking, whether it’s an automobile or a shipment of caviar in plant or across the country.
John Hill (26:02):
And we made the prediction that within the next 10 years, that’s from 74 forward such product coding would become commonplace. And in fact, be standardized. Now I’m not quite sure that the 10 year prediction was on the money, but it was close. And the importance of that little excerpt from the article was the standardization component without standardization. Back then, I, I doubt that aim automatic identification member companies, total sales reached 3 million. I just read yesterday that the market now projected to grow to 100 billion by 2025 and not only barcode, but RFID machine imaging, voice data collection, and his brother are included in that number, but that’s a fairly sizable market.
Chris Barnes (27:04):
Yeah, that’s a good place to be. I can take one 10th of it and be happy. I think
John Hill (27:08):
My youngest daughter years ago used to say, daddy, there’s another one of your park copes. I wish I had a hundredth of a cent of each barcode that’s been sold since that time standards have made his app.
Chris Barnes (27:24):
Pre-call I was talking to you about a slightly different topic, John, that containerization, which is again, one of my interesting concepts that I like to study. And that’s really what revolutionized that that industry was. They have ISO standards for 20 foot, 40 foot containers, and obviously all the fast things. And going back to that UPC podcasts that I listened to that that’s one of the things they said was, was successful as it had to be standard. They didn’t want it to be store specific or manufacturer specific. It had to be generic across all industries and all different types of stores. I agree with you, Ben, and that’s where companies like that are still popular today. Atlanta-based now and CR those types of companies. That’s kind of where they got their starts back in the UPC and the barcodes, sixties and seventies. It’s just neat to see that.
Chris Barnes (28:13):
And they’re still around. So another, just from my most, any students that might be listening, as I said, John, I teach supply chain management and a key concept pending on what you’re studying is, is, uh, a I D C automatic identification and collection automatic identification data. And you had mentioned aims. So I assume that that’s related, but just for any students and listen, that is a key, a key topic, and this is an actual practice practitioner’s perspective of it. So, so you were involved in that organization as well AIDC or aim, which was a called, you said
John Hill (28:43):
I was one of the founders, the founders, and it’s just still active. Oh, absolutely. Aim is, uh, its own organization today. It’s a website and it’s amazing what comes out of my older head is aim global one word.org and is obviously global in its breadth. But I think that’s probably where
Chris Barnes (29:07):
I met you. And again, now I can take half of what you’ve been talking about and go back 20 years maybe. And that’s where it was. I was probably at a hotel somewhere, cause you used to travel all the country and probably the world doing these road shows once a week. I would guess. I don’t know what was that? Is that right?
John Hill (29:22):
Traveling a lot. I haven’t traveled much at all in the last two and a half months and I’ve suffered severe withdrawal. I could imagine only withdrawal nothing else. Thank God. Sure. I hope none of our listeners have any, anything contrary that I’ve had anything contrary to that, but that was a big, big draw back then. I mean, anything data collection, it was the was kind of the birth of the warehouse management systems were evolve in becoming, I don’t want to say standard, but becoming mainstream. And you were kind of on the tip of the spear. I mean, you talked about list logistics, which I always thought Manhattan or McHugh Freeman were the originals because you know, that’s when I came of age was the nineties. Right. And that’s what I knew. So I just assumed, I had heard all that being Atlanta, I’d heard all the stories about Manhattan and what they’d done to your credit. You probably heard a lot about it at Georgia tech, correct? Yeah. Yes. There’s a seat and out there, but I recall there was also catalyst was a company that was their exe or Dallas systems like, Oh yeah, they were subsumed by another organization. But literally at our start with the WMS group under the MHI umbrella, we had 29 companies within the first year.
John Hill (30:45):
And there were probably another 150 companies who didn’t join at that time. We’re also offering that technology for similar purposes for applications. I worked at Accenture for awhile and that’s when we were at Anderson consulting. So we were doing a lot with the big players. That’s what I said, MCU, Manhattan and catalyst. But I remember even back then, John Gardner had the, the ratings and everything, and there were, there were 150 200 plus companies in the space. And I think today that’s probably sell as many I can’t. It’s, it’s interesting to see, but they’re not as well known as they used to be. Thanks.
Speaker 3 (31:24):
We’re listening to the first part of this multi-part series. If you’re interested in APEC certifications, there’s a YouTube video where you can learn more about bootcamp style workshops at Georgia tech search on apex bootcamp courses, informational webinar. If you’re in the North Georgia, North Alabama Chattanooga area, check out the traditional class formats offered by the university of Tennessee Chattanooga center for professional education supply chain Academy, optionally, the apex coach can bring supply chain certification workshops to your company. Just send a note to firstname.lastname@example.org.
John Hill is a pioneering officer of automatic data collection, material handling and supply chain systems firms with over 100 successful AIDC (bar code, radio frequency identification), material handling equipment and warehouse, labor and transportation management information systems deployments. Hill’s experience includes supply chain benchmarking and strategy development, logistics network and operations performance optimization, process and systems design, and the selection and installation of technology and systems. He has led consulting engagements for Alliance/ Freightliner, Armstrong World Industries, Avnet, Brighton-Best, Burkhart Dental, Burron Medical, Canberra, the Chilean Ministry of Transport, Coca-Cola, Commonwealth Aluminum, CSX Corporation, Driscoll’s, Emery Worldwide, Ford Motor Company, Frazier, Fresh Express / Chiquita, Freeman’s (UK), Fresh & Easy (Tesco), General Electric, General Motors, General Trading, the Gillette Company, Hewlett-Packard, Inland Steel, J. M. Schneider Inc. (Maple Leaf Foods), the Keebler Company, Land O’Lakes Purina Feed, Litton Industries, Lockheed, MasterTag, Menlo Logistics, Monfort, Inc. (ConAgra), Nevamar, Nielsen-Bainbridge, Owens & Minor, Pepsi Bottling Group, Rhodia, RJ Reynolds Packaging, Schurman Fine Papers, the US Postal Service, Thomas & Betts (ABB), UCSF, UTi Integrated Logistics, WAI, WinCo Foods and many others.
Co-founder, former chair and emeritus member of AIM, the global Automatic Identification & Data Capture Trade Association. Charter member of AIDC 100, a non-profit association of technology professionals who have contributed to the growth of the industry. Former president of the Material Handling Institute,(MHI), member of its Board of Governors and an emeritus member of MHI’s Advisory Roundtable. Co-founder of MHI’s Integrated Systems & Controls, Supply Chain Execution Systems & Technologies and Information Systems Solutions groups. Former president and a current Lifetime Director of the Material Handling Education Foundation, Inc., he is also a member of the Council of Supply Chain Management Professionals (CSCMP) and the Warehouse Education & Research Council (WERC). With global engineering firm St. Onge (www.stonge.com) since 2012, Hill began his career with 3M Company in Europe and has served on the boards of Computer Identics, DataMax, ESYNC, Identronix (IDX), Logisticon, MEK, Source Technologies and TrueDemand.
Recipient of MHI’s 1997 Norman L. Cahners and 2004 Reed-Apple awards as well as AIM’s 2014 Allan Gilligan and 2018 Dilling awards for contributions to the U.S. material handling and AIDC marketplaces. He was also inducted into Modern Material Handling magazine’s 20th Century Hall of Fame, DC Velocity magazine’s 2003 charter roster of Logistics Rainmakers and World Trade magazine’s annual Fabulous 50. Widely published in the U. S. and overseas, he currently serves on the editorial advisory boards of Material Handling & Logistics and Supply & Demand Chain Executive magazines. He has given over 350 seminars and presentations for academia, corporate clients, professional and trade associations in North and Latin America, Europe, Asia and Australia and served for many years as a faculty member at Georgia Tech’s Supply Chain & Logistics Institute.
Chris Barnes is a supply chain guru, the APICS Coach, and the host of Supply Chain is Boring on Supply Chain Now. He holds a B.S., Industrial Engineering and Economics Minor, from Bradley University, an MBA in Industrial Psychology with Honors from the University of West Florida. He holds CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS, one of the few in the world. Barnes is a professional education instructor for the Georgia Tech Supply Chain & Logistics Institute’s Supply Chain Management (SCM) and University of Tennessee-Chattanooga Center for Professional Education certificate courses. Barnes is a supply chain advocate, visionary, and frequent podcaster and blogger at www.APICS.Coach.com. Barnes has over 27 years of experience developing and managing multiple client, engineering consulting, strategic planning and operational improvement projects in supply chain management. Connect with Chris on LinkedIn and reach out to him via email at: email@example.com.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Director of Sales
Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.
With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.
When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.